customer development manager

Colgate-Palmolive

<div>
 No Relocation Assistance Offered
 <br/>
 <br/>
 Job Number #167399 - Istanbul, Turkey, Turkey
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 <br/>
 <br/>
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 <br/>
 <br/>
 Location: CP-Turkey, Istanbul
 <br/>
 <br/>
 Reporting Relationships:
 <br/>
 <br/>
 Reports to: Customer Development Group Manager
 <br/>
 <br/>
 Responsible for: Customer Development Executives &amp; Assistant Customer Development Manager
 <br/>
 <br/>
 Scope of Responsibility:
 <br/>
 <br/>
 The CD Manager (Perfumery Channel) is responsible for delivering net sales, volume, and market share targets for an account. The CD Manager is also responsible for establishing long term mutually beneficial relationships with Key Customers and effectively utilizing resources with a certain budget.
 <br/>
 <br/>
 Job Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Translate sales strategies into specific operational sales objectives (e.g., pricing, distribution, and share of shelf, volume, profitability, and market share) and other key performance indicators. KPI&rsquo;s include gross to net, margin, forecast accuracy, account inventory levels, out of stocks, and promotional performance.
  </li>
  <li>
   Ensure &ldquo;winning at the shelf&rdquo; is a top priority for the team, and that 5P tactics and demand marketing initiatives are executed with excellence at the point of sale.
  </li>
  <li>
   Influence customers to grow sales, improve service and identify efficiencies by utilizing new techniques, tools, and information systems.
  </li>
  <li>
   Arrange customer meetings on a regular basis to set tactical goals and future activities. Ensure goals are met by means of regular analysis, store checks and audits.
  </li>
  <li>
   Establish effective relationships with distributors to ensure fulfillment of customer&rsquo;s orders.
  </li>
  <li>
   Work with Retail Marketing to leverage trade spending and develop effective promotional and in-store programs that drive consumption off the shelf. Ensure efficient and effective use of promotional material and equipment.
  </li>
  <li>
   Conduct detailed analyses of trends (brand share, pricing, category sales, competitive products, and promotional activity) and gain customer and CP agreement for a business plan that balances the needs of the account and Colgate.
  </li>
  <li>
   Organize and provide effective management of sales representatives and merchandiser teams in accordance with Colgate-Palmolive procedures and policies.
   <br/>
   <br/>
  </li>
 </ul>
 Required Qualification:
 <br/>
 <br/>
 <ul>
  <li>
   Higher Education/College Degree
  </li>
  <li>
   Minimum 6 years of relevant experience
  </li>
  <li>
   Fluent in Turkish and English
  </li>
  <li>
   Negotiation, Analytical skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Commitment to Inclusion
  <br/>
  <br/>
 </strong>
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 <br/>
 <br/>
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
 <br/>
 <br/>
</div>


Customer Development Manager

AITO

<div>
 <p>
  <strong>
   Who we are:
  </strong>
 </p>
 <p>
  AITO, a luxury brand in the world of high-end intelligent vehicles, stands for 'Adding Intelligence to Auto'. At AITO, we are committed to redefining luxury with intelligence by combining traditional luxury, marked by exceptional safety and comfort, with advanced technology of intelligent driving, smart cabin, and innovative digital services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Will Do：
  </strong>
 </p>
 <ol>
  <li>
   Develop short-term and long-term strategies for local market user growth, ensuring alignment with the company's overall strategic objectives;
  </li>
  <li>
   Conduct market user experience and reputation research and analysis to provide strategic insights for user operations;
  </li>
  <li>
   Design and execute user development initiatives, including online/offline campaigns, car owner clubs, and word-of-mouth marketing;
  </li>
  <li>
   Implement local market user engagement programs, owner events, and operations related to UGC and KOC;
  </li>
  <li>
   Guide and promote user development efforts at the dealer level;
  </li>
  <li>
   Coordinate cross-departmental collaboration within the subsidiary to ensure effective execution of user growth strategies.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Need to Have:
  </strong>
 </p>
 <ol>
  <li>
   Bachelor's degree or higher;
  </li>
  <li>
   Minimum 5 years of experience in the automotive industry, with expertise in user operations, market analysis, and project management. Experiences in new energy vehicles or luxury brands are preferred;
  </li>
  <li>
   Familiar with market analysis methods and reputation management strategies;
  </li>
  <li>
   With deep understanding of user growth models and customer relationship management systems;
  </li>
  <li>
   Proficiency in user operations, KOL management, lead conversion, and event planning.
  </li>
  <li>
   Proficient in Microsoft Office (Word, Excel, PowerPoint) with the ability to independently create reports and presentations;
  </li>
  <li>
   Fluent in English and Arabic (written &amp; spoken), capable of smooth daily business communication.
  </li>
 </ol>
</div>


<div>
 No Relocation Assistance Offered
 <br/>
 <br/>
 Job Number #167190 - Istanbul, Turkey, Turkey
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 <br/>
 <br/>
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 <br/>
 <br/>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 The Customer Development Manager/Ecommerce is responsible for delivering net sales, volume and market share targets for our customers through driving growth within categories. Responsibilities also cover establishing long term mutually helpful relationships with customers and optimally using resources within a certain budget.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translate customer development strategies into specific operational objectives (e.g., pricing, distribution, plan o gram execution, volume, profitability, and market share) and other key performance indicators. Performance metrics include trade investment, margin, forecast accuracy, account inventory levels, on shelf availability, and promotional performance.
  </li>
  <li>
   Ensure &ldquo;winning on the ground&rdquo; is a top priority for the team, and that 5P tactics and demand marketing initiatives are performed with excellence at the point of sales
  </li>
  <li>
   Influence customers to grow sales, improve service and identify efficiencies by applying new techniques, tools and information systems.
  </li>
  <li>
   Work with Retail Marketing team to leverage trade spending and develop effective promotional and in store programs that drive consumption off the shelf. Ensure efficient and effective use of promotional material and equipment.
  </li>
  <li>
   Conduct detailed analyses of trends and gain customer and CP agreement for a business plan that balances the needs of the customer and Colgate.
  </li>
  <li>
   Performs other duties as assigned
  </li>
  <li>
   Complies with all policies and standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree Preferably with a business administration, economics and social sciences bachelor degree.
  </li>
  <li>
   Minimum 5 years Customer and category management experience; preferably within a multinational FMCG company in Ecommerce and similar channel
  </li>
  <li>
   P&amp;L Literacy
  </li>
  <li>
   Negotiation Skills
  </li>
  <li>
   Proficient in English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Commitment to Inclusion
  <br/>
  <br/>
 </strong>
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 <br/>
 <br/>
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
 <br/>
 <br/>
</div>


Customer Development Manager-Ecommerce

Unilever

<div>
 <strong>
  About Unilever
  <br/>
  <br/>
 </strong>
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 <br/>
 <br/>
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. In context you are responsible for the selling, negotiation, and facilitation of orders for the assigned customers at store level, in alignment to the CBP and channel strategy, by nurturing effective relationships through understanding the way the customer operates while also closing any target gaps &amp; scouting for growth opportunities.
 <br/>
 <br/>
 If you have a Proven negotiation track record at Customer Facing Management level, Experience in working across multiple business teams and balancing multiple priorities then this role is just for you!
 <br/>
 <br/>
 <strong>
  What Will Your Main Responsibilities Be
  <br/>
  <br/>
 </strong>
 Operational Performance Delivery
 <br/>
 <br/>
 <ul>
  <li>
   Deliver the Customer Business Plan and develop corrective actions for performance shortfall or upside based on plan execution in the short-term.
  </li>
  <li>
   Sell and negotiate, within the agreed parameters set by the NKAM/KAM for the customer relationship strategy. Owns this process end to end, within relevant stores, including pricing, order placement, delivery, and all admin that arises from the transaction.
  </li>
  <li>
   Responsible for optimizing the claims management process in their customers. Ensure end-to-end TTS process is executed from forecasting to accrual, to ensuring claims are received, and validated, disputes cleared, and customer payments are made on time in full.
  </li>
  <li>
   Ensure Perfect Store execution of the plan by Field Sales through data analysis of the PS scores and include learnings in ongoing improvements.
   <br/>
   <br/>
  </li>
 </ul>
 Promo / Non-promo Planning &amp; Execution
 <br/>
 <br/>
 <ul>
  <li>
   Manage total trade spend, along with terms and conditions and transfer of funds and budgets in sync with business objectives.
  </li>
  <li>
   Determines tactics, frequency, and other promo attributes, leveraging TPO to optimize plans for customers / region.
  </li>
  <li>
   Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
  </li>
  <li>
   Confirm promo details with the customer, determine opportunistic promo activity, and manage changes to rebates and live rates (terms, conditions, funds overspend, term payment approval)
  </li>
  <li>
   Analyze profit pool &amp; review CCD building blocks (non-promo plan)
  </li>
  <li>
   Update the annual plan through the monthly review of the promo grid which feeds the S&amp;OP cycle (volume and TTS)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Internal Customer Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with the operations team to manage day-to-day operational execution (inc. Perfect Store ownership) to minimize stocks, damaged stock &amp; claims, ensure rotation of stock, and avoid high stock levels.
  </li>
  <li>
   Collaboratively build the S&amp;OP forecast in alignment with the KAM/NKAM on TO assumptions, budgets, and channel strategy.
  </li>
  <li>
   Agree on activities with Category Teams when performance gaps occur vs the CBP before agreeing with customers accordingly.
   <br/>
   <br/>
  </li>
 </ul>
 People Development
 <br/>
 <br/>
 <ul>
  <li>
   Land CD Capability building priorities and focus skills to Future Fit the people &amp; business.
  </li>
  <li>
   Identifying and executing a range of pilots/experiments that will help the category build an in-market edge and develop new capabilities for the team.
  </li>
  <li>
   On-board new hires, Interns, and movers to customer dynamics and UL Ways of Working.
  </li>
  <li>
   Nurture a culture of Purpose &amp; lifelong learning.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Need To Succeed
  <br/>
  <br/>
 </strong>
 <strong>
  Experiences &amp; Qualifications
 </strong>
 <em>
  &rsquo;E&rsquo; (essential) or &lsquo;D&rsquo; (desirable)
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Proven negotiation track record at Customer Facing Management level (E)
  </li>
  <li>
   Experience in different range of Categories &amp; Innovations (BPC, HC, or F&amp;R) (D)
  </li>
  <li>
   Experience in working across multiple business teams and balancing multiple priorities (E)
  </li>
  <li>
   Experience in eCommerce (D)
  </li>
  <li>
   Experience in Marketing (D)
  </li>
  <li>
   High degree of business acumen (E)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Relationships &ndash; the ability to build and maintain collaborative relationships and manage effectively at a store/customer level.
  </li>
  <li>
   Selling, Influencing, and Negotiation &ndash; understanding channel &amp; customer&rsquo;s levers to build compelling selling stories that land key priorities and drive mutual growth.
  </li>
  <li>
   Stakeholder management: strong ability to build relationships across all levels of the organization (internally &amp; externally).
  </li>
  <li>
   Strong Bias for action to drive through change with multiple markets /stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 Business Development &amp; channel strategy building.
 <br/>
 <br/>
 <strong>
  Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  </li>
  <li>
   As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
  </li>
 </ul>
 <ul>
  <li>
   Critical SOL (Standards of Leadership) Behaviors
  </li>
  <ul>
   <li>
    PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
   </li>
   <li>
    PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
   </li>
   <li>
    CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
   </li>
   <li>
    PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
   </li>
   <li>
    AGILITY: Explores the world around them, continually learning and developing their skills.
    <br/>
   </li>
  </ul>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 <br/>
 <br/>
 ning.
 <br/>
 <br/>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>


Customer Development Assistant Manager, Beauty & Wellbeing Modern Trade– KSA

Bajaj Auto Ltd

<div><div><ul><div><h2 class="jobSectionHeader"><b>Experience</b></h2>
4 - 8 Years
</div><div><h2 class="jobSectionHeader"><b>Location</b></h2>
Maharashtra
</div><div><h2 class="jobSectionHeader"><b>Nature of Job</b></h2>
Business Support</div>
<div><h2 class="jobSectionHeader"><b>Job role</b></h2>
MIS/IT</div>
</ul></div><p></p><div><div><div><b>JD - CUSTOMER APP &ndash; PRODUCT MANAGER</b></div><div>
We are looking for an experienced Product Manager to own and lead the end-to-end development, enhancement and continuous improvement of our Customer Mobile Application. The app is the digital face of the brand for customers, offering features like vehicle onboarding, service booking, vehicle health tracking, offers, ride analytics, and more.</div><div>
You will work cross-functionally with internal teams and external partners to create a world-class customer experience that drives engagement, loyalty, and satisfaction across the lifecycle of a two-wheeler customer.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div><b>
Product Vision</b></div><ul><li>
Own the vision and roadmap for the customer app in alignment with overall brand and digital goals.</li><li>
Define key product metrics (KPIs) such as DAU, MAUs, retention, app store ratings, service booking conversions, etc.</li><li>
Benchmark against best-in-class mobility and lifestyle apps globally.</li></ul><div><b>
Customer Experience</b></div><ul><li>
Build intuitive, personalized, and feature-rich app journeys to enhance customer engagement coordinating with development partners.</li><li>
Integrate key customer touchpoints: vehicle purchase, ownership, service, accessories, offers, and feedback.</li><li>
Drive features like ride analytics, connected vehicle integration, DIY tips, push notifications, loyalty programs, and gamification.</li></ul><div><b>
Feature Development &amp; Roadmap Execution</b></div><ul><li>
Translate customer needs and business goals into detailed product requirements and user stories.</li><li>
Work closely with UI/UX designers to deliver clean, user-friendly interfaces.</li><li>
Manage development sprints, QA testing, and timely releases in coordination with the tech team.</li></ul><div><b>
Cross-Functional Collaboration</b></div><ul><li>
Liaise with Sales, Aftersales, Marketing, Dealer Management, and Customer Service teams for holistic feature development.</li><li>
Ensure smooth integration with backend systems like DMS, telematics platforms, CRM, payment gateways etc..</li></ul><div><b>
Data-Driven Decision Making</b></div><ul><li>
Analyze usage data, feedback, and market trends to improve app features and performance.</li><li>
Use tools like Firebase, Google Analytics, App Store feedback, and customer NPS to continuously iterate the product.</li></ul><div><b>
Compliance &amp; Security</b></div><ul><li>
Ensure app complies with data privacy, cybersecurity, and legal standards (especially around personal and vehicle data).</li></ul><div></div><div><b><br>
Required Skills &amp; Qualifications:</b></div><ul><li>
Proven experience as a Product Manager for mobile applications &ndash; preferably in automotive, mobility, fintech, or consumer tech.</li><li>
Understanding of mobile tech stacks (Android/iOS), APIs, and agile methodologies.</li><li>
Experience with tools like JIRA, Figma, Firebase, Mixpanel, or similar.</li><li>
Strong business acumen and customer empathy.</li><li>
Excellent communication and stakeholder management skills.</li></ul><div><b>
Good to Have:</b></div><ul><li>
Experience with connected vehicles, IoT platforms, or telematics.</li><li>
Exposure to dealer networks, service workflows, and post-sales functions in automotive.</li><li>
Knowledge of app monetization, digital campaigns, and loyalty programs.</li></ul><div><b>
KPIs for Success:</b></div><ul><li>
Monthly Active Users (MAUs) &amp; retention rates</li><li>
Increase in digital service bookings via app</li><li>
App Store/Play Store rating (target 4.5+)</li><li>
Feature adoption rates (e.g., connected vehicle, service tracking)</li><li>
Customer satisfaction and NPS improvement</li></ul><div>
Reduction in service call center dependency via app features</div></div></div></div><div></div>

MGR (D&A) - Product Manager - Customer Apps

DEVCUBIX (PRIVATE) LIMITED

<p><b>About the Role</b></p><p>We are looking for a highly motivated and proactive <b>Customer Manager/Business Developer</b> to join our dynamic team. This internship offers an excellent opportunity to gain hands-on experience in customer relationship management, business development, and sales strategies. If you are enthusiastic about building strong client relationships and driving business growth, we would love to hear from you!</p><p><b>Key Responsibilities</b></p><p><b>Customer Management:</b></p><ul><li>Build and maintain strong relationships with existing clients to ensure high levels of customer satisfaction.</li><li>Address client inquiries and resolve issues promptly.</li><li>Monitor and analyze customer feedback to identify areas for improvement.</li></ul><p><b>Business Development:</b></p><ul><li>Assist in identifying and pursuing new business opportunities.</li><li>Conduct market research to identify potential clients and understand industry trends.</li><li>Prepare and deliver compelling presentations to prospective clients.</li></ul><p><b>Sales Support:</b></p><ul><li>Assist the sales team in managing leads, proposals, and contracts.</li><li>Collaborate with internal teams to ensure smooth execution of projects.</li><li>Track and analyze sales metrics and prepare reports for management.</li></ul><p><b>Communication:</b></p><ul><li>Act as a point of contact between clients and internal teams.</li><li>Maintain clear and effective communication with clients regarding project updates and timelines.</li></ul><p><b>Qualifications</b></p><p><b>Education:</b> Recently graduated with a degree in Business Administration, Marketing, or a related field.</p><ul><li>Strong verbal and written communication skills.</li><li>Proficiency in MS Office Suite (Word, Excel, PowerPoint).</li><li>Ability to multitask and prioritize in a fast-paced environment.</li></ul><p><b>Key Competencies</b></p><ul><li>Customer-focused mindset with excellent interpersonal skills.</li><li>Self-motivated and eager to learn.</li><li>Strong problem-solving and analytical skills.</li><li>Team player with the ability to work independently when needed.</li></ul><p><b>What We Offer</b></p><ul><li>Hands-on experience in customer management and business development.</li><li>Opportunity to work with a supportive and innovative team.</li><li>Potential for a full-time position based on performance.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs20,000.00 - Rs70,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>lslamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Customer Manager/Business Developer

<div>
 <strong>
  Unilever is hiring for Area Manager Modern Trade!
  <br/>
  <br/>
 </strong>
 <strong>
  Function:
 </strong>
 Customer Development
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 : Karachi, Pakistan
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 NKAM
 <br/>
 <br/>
 <strong>
  Scope:
 </strong>
 Local
 <br/>
 <br/>
 <strong>
  Terms &amp; Conditions:
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Work Level:
 </strong>
 WL1
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The objective of this role is to assist in the leadership and management of the Modern Trade channel to deliver sales KPIs and achieve sustainable growth across the emerging accounts in South. This includes developing and executing a strategy for these accounts, aligning joint business plans, ensuring in-store excellence, and managing the relationship with modern trade partners internally and externally
 <br/>
 <br/>
 <strong>
  What Will Your Main Responsibilities Be
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Relationship Management: Develop and maintain strong business relationships with modern trade customers, including hypermarkets and supermarkets and distributors servicing these customers
  </li>
  <li>
   Business Planning &amp; Execution:
  </li>
  <ul>
   <li>
    Work with the Modern Trade Manager to develop and execute a joint customer business plan.
   </li>
   <li>
    Implement and execute promotional and category-specific plans with clear objectives to drive sales in modern retail formats.
   </li>
   <li>
    Lead and execute in-store efficiency KPIs, including off-shelf displays, planograms, and on-shelf availability.
   </li>
   <li>
    Manage and allocate customer investments and promotional budgets to maximize return on investment (ROI).
   </li>
  </ul>
  <li>
   Sales &amp; Operations:
  </li>
  <ul>
   <li>
    Monitor and analyse key performance indicators (KPIs) to assess the success of modern trade strategies.
   </li>
   <li>
    Ensure the achievement of sales targets and volume delivery for the assigned key accounts.
   </li>
   <li>
    Monitor competitor activity in-store and develop mitigation plans.
   </li>
   <li>
    Utilize data-driven strategies to enhance sales processes and drive revenue growth.
   </li>
  </ul>
  <li>
   Team Leadership &amp; Development:
  </li>
  <ul>
   <li>
    Lead and supervise the in-store operations and merchandising team to ensure the effective execution of strategies.
   </li>
   <li>
    Support the training and development of team members, fostering a positive work environment.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  What You Will Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience &amp; Qualifications:
  </li>
  <ul>
   <li>
    Bachelor's degree in business administration, Marketing, or a related field.
   </li>
   <li>
    Proven experience in a customer development or sales role, preferably within the FMCG industry and with a focus on modern trade.
   </li>
   <li>
    Strong knowledge of the modern trade landscape in Pakistan, with specific experience in Karachi.
   </li>
  </ul>
  <li>
   Skills:
  </li>
  <ul>
   <li>
    Excellent analytical and critical thinking skills to analyze data and market trends.
   </li>
   <li>
    Strong negotiation and communication skills to effectively manage relationships and close deals with customers.
   </li>
   <li>
    Proven ability to think strategically and develop comprehensive strategies to achieve business goals.
   </li>
   <li>
    Proficiency in Microsoft Excel and PowerPoint.
   </li>
  </ul>
  <li>
   Leadership.
  </li>
  <ul>
   <li>
    You will be a Leader of Change. People will look to you to provide safety in a storm and will also appropriately challenge you to get even better results. You role model resilience and care. You navigate these uncertain times by flexing plans and your leadership style, always with authenticity.
   </li>
   <li>
    You will be responsible for delivering to the highest standards. You must be resilient so you can lead others to deliver with passion through uncertainty and create opportunities through the core and beyond.
   </li>
   <li>
    Unilever Behaviors
   </li>
   <li>
    Care deeply
   </li>
   <li>
    Focus on what counts
   </li>
   <li>
    Stay three steps ahead
   </li>
   <li>
    Deliver with excellence
    <br/>
   </li>
  </ul>
 </ul>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>


Area Manager Modern Trade

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