customer engagement manager

Harnell College Foundation/Bright Futures

<p><b>Job Overview</b></p><p>Under the general direction of the Bright Futures Educational Partnership Director, the Communications and Community Engagement Manager leads and coordinates community engagement, communications, and convenings that support all Bright Futures initiatives.</p><p>This role positions community engagement as the foundation of effective communications, ensuring that Bright Futures&rsquo; initiatives, outcomes, and shared goals are shaped by community voice and clearly communicated across partners and the broader public. Serving as the central lead for communications and engagement, the Manager translates on-the-ground relationships, conversations, and insights into consistent, accessible messaging that advances collective impact.</p><p>The Communications and Community Engagement Manager leads the coordination of high-quality, community-centered meetings and events, ensuring they are accessible, inclusive, and reflective of community voice. This role delivers strategic communications that elevate impact, strengthen alignment, and increase visibility across the Bright Futures partnership, while actively supporting and advancing work within the community.</p><p>This role also centers communication as a key driver of collective impact by overseeing the Bright Futures website and social media platforms, ensuring messaging is consistent, engaging, and accessible. The Manager brings creativity and strategic thinking to develop content that highlights the powerful work happening across the community and amplifies the voices of partners and families.</p><p>In addition, the role provides high-level administrative and logistical support to the Director, ensuring cohesion, efficiency, and forward momentum across all Bright Futures initiatives.</p><p><b>Essential Duties and Responsibilities</b></p><p><b>Communications &amp; Community Engagement</b></p><ul><li>Lead and coordinate Bright Future's communications and community engagement efforts across all initiatives, ensuring alignment with strategy, messaging, and community priorities.</li><li>Serve as a liaison between Bright Futures and community partners, including schools, districts, nonprofits, higher education, local government, and residents, facilitating strong, two-way communication.</li><li>Build and sustain relationships that elevate partner voices, strengthen collaboration, and support shared ownership of Bright Futures work.</li><li>Translate community input, partner feedback, and convening outcomes into clear, compelling communications that reflect lived experience and collective progress.</li><li>Develop and manage content across platforms, including the Bright Futures website, social media, newsletters, and email communications.</li><li>Plan, write, and edit materials that effectively communicate goals, activities, progress, and impact to diverse auidiences.</li><li>Ensure all communications are accurate, accessible, culturally responsive, and consistent in voice and messaging.</li><li>Capture and share stories, testimonials, and examples of impact from community members, partners, and events.</li><li>Create basic visual materials and presentations.</li><li>Review and refine content produced by partners and team members to ensure alignment with Bright Futures's messaging and equity-centered approach.</li></ul><p><b>Meeting &amp; Event Planning</b></p><ul><li>Manage and coordinate a high volume of meetings and convenings that support Bright Futures initiatives, including working groups, partner convenings, and large community events.</li><li>Design meetings and events to both advantage initiative goals and intentionally gather community input that informs communication and strategy.</li><li>Manage shared calendars and coordinate logistics across initiatives and partner groups.</li><li>Oversee all event details, including venue selection, food and beverage, audio-visual needs, invitations, registration, attendee coordination, and post-meeting follow-up.</li><li>Coordinate and oversee contracted services with event-related vendors.</li><li>Provide on-site meeting support, including set-up, facilitation support, audio-visual coordination, and wrap-up.</li></ul><p><b>Contact Management &amp; Engagement Tracking</b></p><ul><li>Establish and maintain a comprehensive contact management database, including partner profiles, interests, and engagment histories.</li><li>Document insights, themes, and feedback from meetings and convenings to inform communications and engagement strategies.</li><li>Segment contact list to tailor outreach and messaging for specific audiences and initiatives.</li><li>Coordinate data sharing and syncing with partner organizations when appropriate.</li><li>Evaluate and recommend best practices and tools for contact management and engagement tracking.</li><li>Manage Bright Futures website on WIX</li></ul><p><b>Interpreter and Translator Services</b></p><ul><li>Provide real-time Spanish-language interpretation during meetings and facilitate bilingual or Spanish-language discussions as needed, and/or coordinate interpretation services.</li><li>Translate written materials from English to Spanish with grammatical accuracy and cultural competence, including website content, outreach materials, and email communications, and/or coordinate translation services. Bilingual (English/Spanish) and Biliterate(English/Spanish) required.</li></ul><p><b>Administrative &amp; Operationa Support</b></p><ul><li>Support with executive administrative support to the Bright Futures Director and team members</li><li>Prepare meetings agendas, materials, and minutes; maintain records for Bright Futures initiatives and partnerships.</li><li>Schedule meetings and support coordination across initiatives and partners.</li><li>Develop Powerpoint presentations and materials to support convenings and communications.</li><li>Serve as a point person for program administration, including purchasing, budgets, and service requests.</li></ul><p><b>Qualifications</b></p><p><b>Required:</b></p><ul><li>Bachelor's Degree in education, public administration, social sciences, or relate field( or equivalent work experience).</li><li>Minimum 3-5 years of project coordination or program management experience, preferably in education, youth development, or nonprofit sectors.</li><li>Strong organizational skills with the ability to manage multiple priorities.</li><li>Excellent communication and relationship-builiding skills.</li><li>Proficiency with Microsoft Office Suite, Google Workspace, WIX, project management tools.</li></ul><p><b>Position Details</b></p><ul><li><b>Location:</b> Salinas, CA (in-person work required)</li><li><b>Employment Type:</b> Full-time, Exempt, Non-managerial</li><li>Salary Range: $78,000-$92, 000 annually, commensurate with experience</li><li>Benefits: Health, Dental and Vision, and Life Insurance. 401(K) contribution and paid time off plan.</li></ul><p><b>Work Environment &amp; Physical Requirements</b></p><ul><li>Office environment with standard equipment tasks. Position requires working at a computer and a desk for extended periods. May require occasional lifting or moving of materials up to 30 pounds. Travel is required for annual conferences approximately three to four times each year.</li></ul><p>Pay: $78,000.00 - $92,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid parental leave</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>Biliterate in Spanish/English, Bilingual Spanish/English (Required)</li></ul><p>Work Location: In person</p>

Communications & Community Engagement Manager

Hassad Consulting

<p>Job Description</p><p>&middot; Handle and drive all Sales/Presales and Technical customer engagement with relation to Nutanix and HPE</p><p>&middot; Develop and maintain vendor relationship with Nutanix and HPE.</p><p>&middot; Articulate and present business and technical value for HPE and Nutanix Products.</p><p>&middot; Grow and expand The Product Business at our client and promote it with Sales Team</p><p>&middot; Work with 3rd party implementers to better meet customer needs</p><p>&middot; Manage project implementations ensuring customer needs are met, and project closure is closed on time.</p><p>&middot; Deep understanding of technology system and architecture.</p><p>&middot; Work with Sales Team to identify new opportunities for business</p><p>&middot; Prepare and submit proposals for public and privet RFPs, which ensuring all technical and financial requirements are met.</p><p>&middot; Present proposed solutions to customer once needed.</p><p>&middot; <b>MUST</b>: Have MASE certificate from HPE updated.</p><p>&middot; <b>Preferred</b>: have similar to MASE to Nutanix.</p><p>&middot; Periodic training to sales staff about Product&rsquo;s products and services.</p><p>&middot; Grow our client Share of Wallet business of HPE and Nutanix.</p><p>&middot; Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.</p><p>&middot; Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.</p><p>&middot; Contributes to team effort by accomplishing related results as needed.</p><p>Qualifications</p><p>&middot; 3-5 Years Technical Experience in Vmware or HPE.</p><p>&middot; Basic understanding of IT products</p><p>&middot; Able to multitask, prioritize, and manage time efficiently</p><p>&middot; Goal-oriented, organized team player</p><p>&middot; Encouraging to team and staff; able to mentor and lead</p><p>&middot; Self-motivated and self-directed</p><p>&middot; Excellent interpersonal relationship skills</p><p>&middot; In-depth understanding of company key clients and their position in the industry</p><p>&middot; Eager to expand company with new sales, clients, and territories</p><p>&middot; Able to analyze data and sales statistics and translate results into better solutions</p><p>&middot; Bachelor&rsquo;s degree in marketing, business administration, sales, or relevant field; Master&rsquo;s degree preferred</p><p>&middot; Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person</p><p>&middot; Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.</p><p>&middot; Strong negotiation skills, with ability follow-through on client contracts</p><p>&middot; Ability to multitask and manage more than one client account</p><p>&middot; Proven results of delivering client solutions and meeting sales goals</p><p>Send your CV by email to cv@hassad-eg.com</p><p>or Whatsapp 00201142229071</p><p><b>#Career</b> <b>#Opportunity</b> <b>#Jobs</b> <b>#job</b> <b>#KSA</b> <b>#Saudi</b> <b>#golf</b> <b>#IT</b> <b>#HP</b> <b>#Distributor</b> <b>#Sales</b> <b>#Manager</b> <b>#Bachelor</b>'s <b>#Business</b> <b>#Marketing</b> <b>#Computer</b> <b>#hardware</b> <b>#software</b> <b>#dell</b> <b>#lonvo</b> <b>#IBM</b>#Sales #Presales #Technical #customer #Nutanix #HPE #Products #certificate #MASE #Vmware #CRM #hassad #egypt #saudi #gulf #area #recruitment #consulting #india</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

HPE Manager

State of Washington

JOB
<br>This recruitment will remain open until a sufficient number of qualified candidates have applied. The first review of applications is expected to begin on 05/06/2026 and will be ongoing. It is in the applicants’ best interest to submit their application materials as early as possible. The hiring manager reserves the right to make a hiring decision at any time. This job posting may be closed at any time without notice.Why work for the Washington Student Achievement Council? At the Washington Student Achievement Council (WSAC), we are committed to increasing educational opportunities and attainment in Washington. We believe that every person living in the state of Washington should have access to educational opportunities and be encouraged to pursue education or training beyond high school.To achieve our mission, we: Lead statewide strategic planning to increase educational attainment.Administer programs that help people access and pay for college.Advocate for the economic, social, and civic benefits of higher education.Learn more about the work of the Washington Student Achievement Council and our equity statement at www.wsac.wa.gov.At WSACOur programs and policies work with diverse communities to eliminate barriers to people pursuing education beyond high school. As an employer, we strive to hire, cultivate, and retain a competitive workforce that reflects the communities we serve.We offer flexible/alternative work schedules, wellness activities, and teleworking opportunities.Eligible employees who are new parents or legal guardians can bring their infant (six weeks to six months) when returning to work.Employees have access to tuition assistance and tuition waiver programs.If you have experience advocating for communities of color or others who are experiencing educational inequities-including those directly impacted by the criminal justice system; people who identify as queer, trans, lesbian, gay or bisexual; veterans; and people with disabilities you are strongly encouraged to apply, even if you don’t meet all of the desired/preferred qualification listed.Learn more about WSAC’s mission and our commitment to equity. Our Commitment to EquityAbout the Program or Division The Washington Education Savings Plans (WA529) division includes the GET Prepaid Tuition Plan (GET) and WA529 Invest. We strive to increase college access and affordability and reduce future student debt by offering individuals and families various options to save for a student’s future higher-education expenses. These plans promote saving to reduce future debt, therefore increasing college access and affordability. Additionally, we are committed to centering equity in our work and increasing program participation among underrepresented communities through targeted outreach, strategic partnerships, and initiatives. Additionally, we are committed to centering equity in our work and increasing program participation among underrepresented communities through targeted outreach, strategic partnerships, and initiatives.The Committee on Advanced Tuition Payment and College Savings governs the program. The Committee is composed of the Executive WSAC Director, the State Treasurer, the Director of the Office of Financial Management, and two citizen members.About the PositionThe Community Engagement Manager leads statewide outreach and engagement efforts to increase awareness and participation in WA529 programs. This role develops outreach strategies, builds partnerships, and represents WA529 through presentations, events, and collaborations.Reporting to the Associate Director for Community Engagement, this position supervises Community Engagement staff, manages outreach initiatives, and contributes to program strategy and continuous improvement.This position is ideal for a relationship-focused leader who enjoys connecting with communities and advancing equitable access to education.Working ConditionsThis position is based in Olympia, Washington, and primarily involves working in an office setting using standard computer and office equipment. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.This role requires a high level of flexibility to support statewide outreach and community engagement activities. Regular travel throughout Washington, including overnight travel, is expected, and occasional out-of-state travel may be required. Evening and weekend work is a routine part of the position, supporting events, presentations, and community partnerships. The position also includes physical demands associated with outreach activities, such as lifting, transporting, and setting up boxes of materials and exhibit displays at events.Work often involves managing multiple priorities and meeting deadlines, with extended hours expected during peak outreach periods or as needed to meet program demands.This is a full-time, position eligible for benefits, leave, and retirement, and is exempt from civil service regulations.
<br><br>
EXAMPLE OF DUTIES
<br><b>Some of what you'll be doing includes:</b> Leadership & Program ManagementSupervise, mentor, and support Community Engagement staffCo-develop and implement the annual outreach plan.Manage outreach budgets, materials, and vendor relationshipsServe on the WA529 Leadership TeamIdentify and implement improvements to outreach strategies and operationsOversee the procurement and management of outreach materials and promotional items, including vendor coordination, budgeting, billing, and inventory oversight.Community & Employer EngagementDevelop and implement statewide engagement strategiesBuild and maintain partnerships with employers, community organizations, and stakeholdersLead employer engagement efforts, including payroll direct deposit participationPlan and coordinate outreach events, presentations, and sponsorshipsRepresent WA529 at community events, conferences, and professional meetingsCollaboration & CommunicationsCollaborate with WSAC divisions to align outreach effortsDevelop outreach materials, talking points, and communicationsSupport marketing initiatives and research projectsCoordinate employer communications, including newslettersContribute to marketing initiatives, research projects, and procurement processes, including RFI, RFP or RFQQ support when needed
<br><br>
SUPPLEMENTAL INFORMATION
<br>To be considered for this position, you must possess the required qualifications listed above. Find this job posting and complete your profile at www.careers.wa.gov. A complete application package includes: Letter of Application. A letter of application that addresses how you meet the required education and experience described in this announcement. Applications with generic cover letters will be considered nonresponsive and may be eliminated from further consideration.Resume. A detailed resume including all educational and professional experience.References. A list of names, titles, and current telephone numbers of three (3) employment references.Your responses to the supplemental questions.Please note: Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. QUESTIONS?For questions about this recruitment, email KarenM@wsac.wa.govEEO StatementThe Washington Student Achievement Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply. If you need accommodation in the application process or wish to receive this job announcement in an alternative format, please call 360.485.1138 or email HumanResources@wsac.wa.gov.

Community Engagement Manager

OnIT

<div><div><div><b>About Onit:</b></div><div>
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.</div><div></div><div><br>
We&rsquo;re a team of innovators using <b>AI at the core</b> to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we&rsquo;re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.</div><div>
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we&rsquo;d love to meet you.</div><div></div><div><br>
Position Summary:</div>
<div>
<p>We&rsquo;re looking for a dynamic and driven Community Marketing Generalist to lead execution of the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives&mdash;especially in the area of AI. This role is ideal for someone who enjoys wearing multiple hats and working in a fast-paced environment.</p>
<p>
You can read about the Onit Community program here
</p></div></div><div><div><h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><div><div><div>
<div><b>Community Program Execution:</b> Manage and execute the LegalOps Community Program, ensuring it delivers value to members and aligns with strategic goals.</div><br>
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<div><b>Community Site Management:</b> Oversee the community platform&mdash;monitor interactions, encourage engagement, ensure strong site performance and traffic growth</div>
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<div><b>Events &amp; Engagement:</b> Plan and execute virtual and in-person events that foster connection and learning across the Onit customer base.<br>
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<div><b>Create and manage content: </b>Develop and curate thought leadership content, with a focus on AI-related topics, across different mediums (written, audio and video). Collaborate with customers to produce member-generated content.<br>
</div>
<div><b>Promotion &amp; Growth: </b>Leverage social media and multi-channel campaigns to promote community initiatives and grow membership.<br>
</div>
<div><b>Data &amp; Reporting: </b>Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance.</div></div><br>
<p></p>
</div></div></div></div><div></div>
<div><div><h3 class="jobSectionHeader"><b>Required Skills:</b></h3><div><div><div>
<ul><li><b>Education:</b><br>
Bachelor&rsquo;s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.</li>
<li><b>Marketing &amp; Content</b>:<br>
Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web).</li>
<li><b>Community &amp; Events</b>:<br>
Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections.</li>
<li><b>Competency with tools and AI Fluency</b>:<br>
A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life. Video editing and strong design skills are a plus.</li>
<li><b>Strong execution and proactive</b>:<br>
Highly organized, efficient, and detail-oriented; a proactive problem solver.</li>
<li><b>Communication &amp; Collaboration</b>:<br>
Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally.</li>
<li><b>Industry Insight</b>:<br>
Background in legal, legal tech, or legal operations is a plus.</li>
</ul></div></div></div></div></div><div><div>$100,000 - $100,000 a year</div></div>
<div><div>
<p><b>Why Join Us?</b><br>
This is a unique opportunity to be at the intersection of <b>A</b><b>I transformation, go-to-market strategy, and customer engagement</b>. You&rsquo;ll gain high exposure to leaders across Onit and build meaningful relationships with our vibrant customer community.</p></div><div></div><div><br>
At Onit, we&rsquo;re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.</div><div></div><div><b><br>
Benefits &amp; Perks That Support You:</b></div><div>
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:</div><div><b>
Health Coverage Choices:</b> Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.</div><div><b>
Retirement Savings:</b> 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.</div><div><b>
Time Away:</b> Flexible paid time off, 7 sick days, and 9 paid company holidays annually.</div><div><b>
Family Support:</b> Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.</div><div><b>
Income Protection:</b> 100% employer-paid life and disability insurance.</div><div><b>
Additional Coverage Options:</b> Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.</div><div><b>
Tax-Advantaged Accounts:</b> Healthcare FSA, HSA, and dependent care FSA.</div><div><b>
Community Engagement:</b> One paid volunteer day each year to give back to the community.</div><div></div><div><b><br>
Our Commitment to Applicants</b></div><div>
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align perfectly with every qualification, we encourage you to apply. You may be exactly who we&rsquo;re looking for.</div><div></div><div><br>
This position will remain open for applications for 7 calendar days from the posting date.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Community Manager

Velosio

<div>About the position::
<div><b>
Velosio is looking for a </b><b>Business Analyst</b><b> to be an integral member of the Customer Engagement/Apps &amp; Automate team.</b></div><div></div><div><br>
We are seeking a Business Analyst (BA) to join our Customer Engagement (CE) and Apps &amp; Automate practice. This role is critical to assuring delivery quality, reducing project risk, and ensuring successful outcomes across Dynamics 365 and Power Platform implementations.</div><div></div><div><br>
The BA will play a foundational role in Analysis &amp; Design (A&amp;D) and throughout delivery by translating business needs into clear, structured, and build-ready requirements and backlog artifacts. This role directly addresses key delivery challenges related to scope clarity, client expectations, and change management.</div>
Who we are::
<p>
At Velosio, we focus on what matters most - our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members.
</p><p>Velosio&rsquo;s years of experience with business applications translate to a deep bench of tenured team members with competency across enterprise resource management (ERP), customer relationship management (CRM), and cloud services.
</p><p>We have earned recognition from Microsoft as a top 1% performing partner worldwide and an emerging NetSuite leader. We have strategic independent software vendor (ISV) partnerships and a portfolio of solution and service offerings to accelerate what&rsquo;s next for business.</p><p>
Our mission is to enable clients to realize business value faster, simplify the process of deploying technology, acquire deeper data-driven insights, and explore ongoing innovation to drive business forward. We support the entire Microsoft Dynamics portfolio, Office 365 family and Azure services. Velosio is the only Microsoft Cloud Distributor that specializes in Dynamics 365 and is a prominent Microsoft Master VAR. Headquartered in Atlanta, Georgia, Velosio&rsquo;s 400 employees serve over 4,000 clients.</p><p>
Beyond our expertise, as a Velosio team member, you can leverage the Velosio award winning culture - a network of top-notch peers, day-to-day flexibility, career development resources and the largest incentive opportunities in the industry.</p>
Your day might look like::
<h3 class="jobSectionHeader"><b>Requirements &amp; Analysis</b></h3><ul><li>
Lead requirements gathering sessions with clients and internal stakeholders</li><li>
Work with Lead Functional Consultants to translate business needs into <b>clear, structured functional requirements</b></li><li>
Develop:<ul><li>
Business process flows</li><li>
Detailed use cases</li><li>
User stories with acceptance criteria</li></ul></li><li>
Ensure all requirements are complete, testable, and traceable</li></ul><h3 class="jobSectionHeader"><b>
A&amp;D Phase Leadership</b></h3><ul><li>
Serve as a <b>core contributor during Analysis &amp; Design (A&amp;D)</b></li><li>
Produce <b>build-ready backlog</b> aligned to approved scope</li><li>
Partner with Lead Functional Consultants and Solution Architects to:<ul><li>
Validate solution design</li><li>
Ensure feasibility and alignment to requirements</li></ul></li><li>
Drive <b>requirements sign-off and traceability</b></li></ul><h3 class="jobSectionHeader"><b>
Backlog Ownership &amp; Quality Control</b></h3><ul><li>
Own and maintain the <b>functional backlog</b> throughout delivery</li><li>
Ensure all backlog items:<ul><li>
Tie directly to approved requirements</li><li>
Include clear acceptance criteria</li><li>
Are ready for development without ambiguity</li></ul></li><li>
Review and approve backlog items prior to build</li></ul><h3 class="jobSectionHeader"><b>
Testing &amp; Validation</b></h3><ul><li>
Perform <b>unit testing and functional validation</b> of developed solutions</li><li>
Ensure delivered functionality aligns with:<ul><li>
Documented requirements</li><li>
Defined use cases</li><li>
Acceptance criteria</li></ul></li><li>
Support UAT preparation and issue triage</li></ul><h3 class="jobSectionHeader"><b>
Change Orders &amp; New Scope Definition</b></h3><ul><li>
Lead requirements definition for:<ul><li>
Change orders (COs)</li><li>
Work orders (WOs)</li></ul></li><li>
Ensure new scope is:<ul><li>
Clearly defined and documented</li><li>
Estimated accurately</li><li>
Approved before build begins</li></ul></li></ul><h3 class="jobSectionHeader"><b>
Cross-Functional Collaboration</b></h3><ul><li>
Work closely with:<ul><li>
Functional Consultants</li><li>
Technical Consultants / Developers</li><li>
Project Managers</li><li>
Practice Leadership</li></ul></li><li>
Act as the <b>bridge between business stakeholders and delivery teams</b></li></ul>
What you'll bring::
<div><b>
Required:</b></div><ul><li>
3&ndash;7+ years of experience as a Business Analyst in consulting or technology delivery</li><li>
Experience with:<ul><li><b>
Dynamics 365 CE (Sales, Customer Service, Field Service)</b> and</li><li><b>
Microsoft Power Platform (Power Apps, Power Automate, Dataverse)</b></li></ul></li><li>
Strong experience in:<ul><li>
Requirements gathering</li><li>
User story creation</li><li>
Backlog management (Azure DevOps or similar)</li></ul></li><li>
Proven ability to create <b>clear, structured, and actionable documentation</b></li></ul><h3 class="jobSectionHeader"><b>
Preferred:</b></h3><ul><li>
Experience working in <b>consulting/professional services environments</b></li><li>
Familiarity with <b>Agile / Scrum delivery methodologies</b></li><li>
Exposure to <b>AI/Copilot or modern Power Platform capabilities</b></li><li>
Experience supporting <b>A&amp;D or discovery phases</b> of implementations</li><li>
Excellent analytical and problem-solving abilities</li><li>
Strong organizational and multi-tasking skills</li><li>
Time management skills with the ability to meet deadlines</li><li>
Exceptional verbal, written, and presentation skills</li><li>
Ability to work effectively both independently and as part of a team</li></ul><br>
<div></div>
Some reasons you might like working with us::
<p>
At Velosio, <b>YOU MATTER</b><b>.</b></p><div>
Due to our ongoing commitment to delivering an exemplary employee experience, Velosio has been recognized by Comparably in multiple categories &ndash; including <b>Best Company Culture</b> (2021-2024), <b>Best Company Outlook </b>(2022-2025), <b>Best Company for Career Growth</b> and <b>Best Leadership Teams</b> (2022-2025).
</div><p><b>Access the following link to see why:</b></p><ul><li><b>
100%</b> of current Velosio team members feel the company is invested in their career growth</li><li><b>
99%</b> feel their manager cares about them as a person</li><li><b>
99%</b> look forward to interacting with their coworkers every day</li></ul><p>
https://www.comparably.com/companies/velosio</p><div>
At Velosio, <b>YOUR WELLNESS MATTERS</b>.</div><p>
We know one size doesn't fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including:</p><ul><li>
3 Medical Insurance options with a company contribution to HSA</li><li>
3 Dental Insurance options including adult orthodontics</li><li>
3 Vision Insurance options</li><li>
Unlimited PTO (UPTO)
</li><li>Remote working environment</li><li>
401k Match 50% of the first 6%</li><li>
StayWell Program &ndash; a cash reimbursement up to $600 a year toward Wellness</li></ul><p><b>
EEO Statement:</b></p><p><i>
Velosio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
</i></p><p><i>If you need assistance or accommodation with the application process due to a disability, you may contact us at recruiting@velosio.com or you may call us at (888) 725-2555.</i></p></div>

Business Analyst Customer Engagement & Power Platform

D.engage

<p>D<b>Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.</b></p><p>We are actively seeking a talented and experienced CX Enablement manager to oversee a wide variety of projects from conceptual design through implementation. You will have the chance to network with clients, vendors, and in-house personnel as well as form a dream team of experts for each project to maximize resources and efficiency. This position will work closely with network development, product, customer success teams to ensure successful delivery of projects. ​</p><p><b>Key Responsibilities</b></p><ul><li>Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.</li><li>Work closely with clients and their tech teams to fully integrate D&middot;engage into their marketing tech stack.</li><li>Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.</li><li>Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.</li><li>Analyze the platform usage requirements of the new customer and plan internal developments if needed</li><li>Track implementation tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis</li><li>Maintain correct project time frames, estimates, and status reports</li><li>Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.</li><li>Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes. Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 5 years of experience in the SaaS company, including onboarding the customer for on-premise and on-cloud software installations.</li><li>Professional Project Management Certification from accredited institution preferred</li><li>Demonstrated understanding of Project Management processes, strategies, and methods</li><li>Excellent time management and organizational skills and experience establishing guidelines in these areas for others</li><li>Strong sense of personal accountability regarding decision-making and supervising department teams</li><li>Experience working in a high-level collaborative environment and promoting a teamwork mentality</li><li>Managerial experience applying analytical thinking and problem-solving skills</li><li>Ability to predict challenges and seek to proactively head-off obstacles</li><li>Conversational English is a must</li><li>Experience in implementation of marketing communication channels and data structure is a plus.</li></ul><p><b>Benefits</b></p><p><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company.<br/><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br/><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.</p><p><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members</b></p><p>Job Type: Full-time</p><p>Pay: From Rs150,000.00 per month</p><p>Work Location: Hybrid remote in Karachi</p>

CX Enablement Manager- Karachi (Technical Client Onboarding Manager)

Bristol Myers Squibb

<div><b>Working with Us</b><br>
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.<br>
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Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .<br>
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The Associate Director, CV Accounts &amp; Customer Engagement, reports to the Director, CV Accounts &amp; Customer Engagement and will work cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy. By collaborating with teams focused on reimbursement, REMS, access, brand, and field operations, the Associate Director will support business goals and drive the effective implementation of strategic initiatives to achieve organizational objectives.<br>
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<b>KEY RESPONSIBILITIES
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<b>Key Account Management</b>
<ul><li>Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
</li><li>Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members.</li><li>
Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
</li><li>Education around EHRs through approved resources and referral to the HIT specialist
</li><li>Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&amp;A, and other matrix teams to support strategic initiatives.
</li></ul><b>KOL Strategic Development</b>
<ul><li>Establish BMS as a credible and trusted partner amongst the thought leaders in Cardiology.
</li><li>Support the brand's commercial efforts at conferences (National and Regional Level)
</li><li>Support content development of Speaker Programs and training of Speakers.
</li><li>Gather local and national insights to inform brand strategy through KOL engagement.</li><li>
Support advisory boards by providing input on content development (e.g., discussion guides) for non-access related advisory boards.</li><li>
Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
</li></ul><b>Compliance &amp; Operational Excellence</b>
<ul><li>Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies.
</li><li>Uphold high ethical standards while driving business success and fostering a customer-centric approach.
</li></ul><b>Qualifications &amp; Experience</b>
<ul><li>Field Based Role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry. Cardiovascular experience strongly preferred.
</li><li>Must possess a bachelor's degree; an advanced degree is strongly preferred.
</li><li>Deep understanding of the U.S. healthcare system, including hospitals and acute care, integrated delivery networks (IDNs), limited distribution networks (LDNs), organizer provider networks, and payer dynamics
</li><li>Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred.
</li><li>Track record of driving revenue growth and / or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations
</li><li>Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans.
</li><li>Strong ability to interface with stakeholders both internally and externally.
</li><li>Excellent communication skills, both written and oral
</li><li>Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access
</li></ul>If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
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<b>Compensation Overview:</b><br>
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Field - United States - US: $164,990 - $199,933<br>
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The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
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Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
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Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
<ul><li><b>Health Coverage:</b> Medical, pharmacy, dental, and vision care.</li><li>
<b>Wellbeing Support:</b> Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
</li><li><b>Financial Well-being and Protection:</b> 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
</li></ul><b>Work-life benefits include:
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Paid Time Off
<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
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All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.<br>
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<ul><li><b>Eligibility Disclosure: </b>T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
</li></ul><br>
<b>Uniquely Interesting Work, Life-changing Careers</b><br>
With a single vision as inspiring as Transforming patients' lives through science&trade; , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.<br>
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<b>On-site Protocol</b><br>
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BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
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<br>
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
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<b>Supporting People with Disabilities</b><br>
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BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
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<b>Candidate Rights</b><br>
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BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
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<b>Data Protection</b><br>
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We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .<br>
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Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.<br>
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If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
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R1601152 : Associate Director, Cardiovascular Accounts &amp; Customer Engagement - Minneapolis</div>

Associate Director, Cardiovascular Accounts & Customer Engagement - Minneapolis

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