customer engagement manager

Thales

<div>
 Location: DOHA BIP QFZA W4, Qatar
 
 
 Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.
 
 
 We have been present in Qatar for over 35 years and with over 350 employees to date and we are growing rapidly. Thales in Qatar is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Our people are working on two major urban rail projects; the Doha Metro and Lusail Tramway and providing security and communications systems for Hamad International Airport and Doha Port as well as delivering world-class In-Flight entertainment and Connectiivity systems.
 
 
 
 Missions &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Promotes and sells a dedicated portfolio for potential opportunities
 </li>
 <li>
 Takes in orders (sales function), through actions ranging from pre-sales in cooperation with the KAMs/CDs and Business Development teams, up to the end stages of sales finalization;
 </li>
 <li>
 In charge of summarizing and monitoring sales forecasts;
 </li>
 <li>
 Promotes and sells a dedicated portfolio. Manages the overall sale process including, change requests and partners;
 </li>
 <li>
 Runs sales teams and ensures that the necessary interaction takes place with the Countries, in particular through Opportunity pipeline Reviews, Sitcom meetings and Business Forums;
 </li>
 <li>
 Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer, working in conjunction with the KAM or CD;
 </li>
 <li>
 Ensures customer satisfaction in cooperation with the KAM, through appropriate initiatives, addressing problems and complaints on a case-by-case basis;
 </li>
 <li>
 Captures information on aspects such as risks &amp; opportunities, marketing and sales to share in the Unit ( incl. with Bid/project teams), develops awareness of customer environment
 </li>
 <li>
 Manages the team including the ability to anticipate forecast &hellip;.
 </li>
 <li>
 Able to successfully negotiate the terms of an agreement and close sales in line with expectations
 
 
 
 </li>
 </ul>
 DECISIONS OWNED / KEY DELIVERABLES
 
 
 <ul>
 <li>
 Mandate of the gate (=head of sales, decision co-owned)
 </li>
 <li>
 OI target proposal
 </li>
 <li>
 Gate 1 (When no CL)
 </li>
 <li>
 Executive Summary
 </li>
 <li>
 Commercial strategy
 
 
 
 </li>
 </ul>
 KEY INTERACTIONS
 
 
 <ul>
 <li>
 Account Team
 </li>
 <li>
 Bids and Capture teams
 </li>
 <li>
 Sales Operations
 </li>
 <li>
 Finance
 </li>
 <li>
 Quality &amp; Customer Satisfaction
 </li>
 <li>
 Legal
 </li>
 <li>
 BL Stakeholders
 
 
 
 </li>
 </ul>
 
 Skills &amp; Experience Required
 
 
 
 <ul>
 <li>
 Listening, empathy
 </li>
 <li>
 Ability to adapt the offer to customer needs
 </li>
 <li>
 Resilience
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Closing skills
 
 
 
 </li>
 </ul>
 KPIs
 
 
 <ul>
 <li>
 OI
 </li>
 <li>
 GMOI &amp; AGM
 </li>
 <li>
 Pipeline accuracy
 </li>
 <li>
 Pipeline growth on sales perimeter (BD KPI as well)
 
 
 
 </li>
 </ul>
 At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
</div>

Customer Engagement Manager

ROLLER

<div><h2 class="jobSectionHeader">About ROLLER</h2>

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! 

<h2 class="jobSectionHeader">
About the Role</h2>

ROLLER is seeking a Community Marketing Manager to lead the execution of our customer and industry community initiatives &mdash; driving participation, strengthening relationships, and delivering high-quality operator engagement experiences across digital and in-person touchpoints.

As a venue management platform serving the attractions and leisure industry, community is core to our success. In this role, you'll own the coordination and execution behind key programs, including workshops, Operator Live chats, webinars, councils, social media engagement, and event activations. You'll manage timelines, speakers, promotions, follow-ups, and reporting &mdash; ensuring every touchpoint runs smoothly and delivers measurable value.

This position blends hospitality-minded experience design with SaaS-level operational rigor. You'll bring operators together through well-executed programming while partnering cross-functionally with Marketing, Customer Success, Partnerships, and the Event Manager to ensure alignment, scalability, and impact.

We're looking for a highly organized, relationship-driven professional with strong community management experience. You thrive in the details, building run-of-shows, coordinating stakeholders, tracking engagement metrics, while creating meaningful interactions that foster a connected and engaged operator community.

Your work will strengthen operator loyalty, surface valuable industry insights, and ensure ROLLER's community programs are consistently executed at a high standard. 

<h2 class="jobSectionHeader">
What You'll Do</h2>
<h3 class="jobSectionHeader">Customer Community Programs (Execution &amp; Engagement)</h3>
<ul><li>Manage and execute the Smooth Operator program, including workshops and ongoing Super User community engagement, working closely with Customer Marketing.</li>
<li>Coordinate and manage the logistics of online community events such as Operator Live chats (scheduling, speaker coordination, promotions, follow-up).</li>
<li>Work with contacts within ROLLER and in the community in order to identify knowledge needs to help inform webinar and operator talk roadmaps</li>
<li>Track operator engagement and feedback to inform improvements in programming and content.</li>
<li>Maintain strong relationships and act as a community operational partner for key industry advocates.</li>
</ul><h3 class="jobSectionHeader">Community Content Coordination &amp; Insight Sharing</h3>
<ul><li>Own and maintain a centralized Community Intelligence Hub, including association relationships, industry insights, and current events, webinar engagement data, and advocacy touchpoints &mdash; accessible to Sales, CX, Marketing, and Product.</li>
<li>Leverage AI to surface trends, feedback, and community sentiment to internal teams to strengthen product, messaging, and experience.</li>
<li>Work with across the marketing team to ensure that we're maximizing the value of all of our community relationships</li>
</ul><h3 class="jobSectionHeader">Industry &amp; Partner Community Engagement</h3>
<ul><li>Collaborate with Partnerships and Marketing on co-branded activations and industry storytelling initiatives.</li>
<li>Support charitable and industry advocacy efforts that amplify operator voices and strengthen ROLLER's credibility.</li>
<li>Actively engage operators, partners, prospects, and industry associations across social platforms (Instagram, Facebook, Reddit, Quora) by providing insights and contributing to relevant conversations.</li>
<li>Leverage AI to help stay current on industry news and trends, surfacing key insights and digital sentiment to strengthen ROLLER's visibility and inform internal teams.</li></ul> 

<h2 class="jobSectionHeader">
About You</h2>
<ul><li>3&ndash;6 years of experience in community programming, event execution, customer engagement, or related disciplines.</li>
<li>Strong project management and cross-functional collaboration skills.</li>
<li>Demonstrated ability to handle community programming logistics (digital events, workshops, live chats).</li>
<li>Curiosity for AI and finding ways to leverage it in this role</li>
<li>Excellent communication skills and comfort with live speaker coordination and follow-up.</li>
<li>Relationship-driven mindset with the ability to operationalize engaging community experiences.</li></ul> 

<h3 class="jobSectionHeader">
Perks!</h3>
<ul><li>You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.</li>
<li>4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).</li>
<li>Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising &amp; cause-related campaigns...you name it. We're willing to make it happen!</li>
<li>Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.</li>
<li>16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.</li>
<li>Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!</li>
<li>Individual learning &amp; development budget plus genuine career growth opportunities as we continue to expand!</li></ul> 

<h3 class="jobSectionHeader">
What You Can Expect</h3>
<div><ul><li>Initial call with our Talent Acquisition Manager 
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.</li></ul>
<ul><li>Interview with the Hiring Manager 
You'll get to meet with the hiring manager to learn more about the role &amp; ROLLER whilst also talking through your experience in more detail.</li></ul>
<ul><li>Loop Interviews 
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture &amp; vibe meet what you are looking for!</li></ul>
<ul><li>Offer 
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!</li></ul></div></div>

Community Marketing Manager

Jadeer

<div>Join Our Vibrant Team as a Customer Success Manager!
Are you passionate about building strong client relationships and ensuring customers achieve real value from innovative technology? If so, we&rsquo;re looking for someone like you to join our dynamic team.
We are Future Group, a premier company specializing in cutting-edge AI solutions. With a strong track record of innovation, we have established ourselves as leaders in delivering advanced technology solutions. As we continue to grow, we are looking for a Customer Success Manager who will play a key role in strengthening client relationships and maximizing customer value from our AI-driven products and services.
What You'll Be Doing
As a Customer Success Manager, you will be responsible for building long-term relationships with our clients, ensuring they successfully adopt and gain maximum value from our AI solutions. You will serve as the primary point of contact for customers, helping them navigate our products, resolve challenges, and identify opportunities to grow their engagement with Future Group.
You will work closely with product, and technical teams to ensure a seamless customer experience and contribute to improving our offerings based on client feedback.
Key Responsibilities<h5 class="jobSectionHeader">
1. Product Strategy &amp; Customer Insights</h5>
AI Portfolio Support 
Collaborate with product teams to support the lifecycle of current AI products and contribute insights that help shape future product improvements.
Customer-Driven Roadmap 
Provide valuable customer feedback and market insights to help guide product roadmap decisions and ensure solutions align with client needs.
Feature Ideation 
Identify opportunities for new features and improvements that increase customer adoption, retention, and overall satisfaction. Translate customer needs into clear business insights for the technical and product teams.<h5 class="jobSectionHeader">
2. Customer Engagement &amp; Advocacy</h5>
Client Engagement &amp; Meetings 
Act as a key representative of our products during client meetings alongside the sales team, presenting product capabilities, supporting demos, and addressing business-level inquiries.
Customer Relationship Management 
Build and maintain strong relationships with clients, serving as their trusted advisor and primary point of contact.
Voice of the Customer 
Conduct customer interviews and gather qualitative feedback to understand challenges, identify opportunities, and ensure our AI solutions meet the needs of our target segments.<h5 class="jobSectionHeader">
3. Go-to-Market &amp; Customer Success Support</h5>
Value Proposition Communication 
Help communicate the value of our AI solutions by clearly articulating the benefits, differentiators, and business impact to customers.
Sales Enablement Support 
Support sales and marketing teams by contributing insights, customer use cases, and feedback that help strengthen sales materials and positioning.
Customer Segment Insights 
Analyze customer segments and industries to better understand client needs and tailor communication and solutions accordingly.
Requirements for the Role<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, Information Technology, or a related field.</li><li>
3+ years of experience in Customer Success, Account Management, or Client Relationship Management, preferably within the SaaS, AI, or technology sectors.</li><li>
Strong interpersonal and communication skills with the ability to build trust with clients and stakeholders.</li><li>
Customer-focused mindset with strong problem-solving abilities.</li><li>
Ability to analyze customer needs and translate them into actionable solutions.</li><li>
Highly organized with the ability to manage multiple accounts and priorities effectively.</li></ul>
What We Offer<ul><li>
Competitive salary with performance-based incentives.</li><li>
Opportunities for professional development and career growth.</li><li>
A vibrant and inclusive workplace culture that encourages innovation.</li><li>
Flexible working hours and a hybrid work model.</li><li>
The opportunity to work with cutting-edge AI technology and a global client base.</li></ul></div>

Customer Success Manager - (AI & SaaS)

Antal

Associate Business Manager (Partner Sales/ Customer Success) -RiyadhOne of our clients, a global leader in business management solutions, empowers over 2.5 million organizations across 100+ countries to streamline their operations. Their culture celebrates bold innovation, genuine customer partnership, and continuous mastery&mdash;offering professionals the platform to shape meaningful outcomes for businesses and communities worldwide. They are now seeking an Associate Business Manager (Partner Sales/Customer Success) to accelerate their partner ecosystem and deepen customer engagement.Location: RiyadhRelevant Years of Experience:6-8 yearsEducation:Bachelors degreeNotice Period: Immediate joiners or a maximum one-month notice period.Applicants are requested to apply with their updated resumes and then click the following link to update their details to speed up the process of recruitment.https://www.arbetecareers.com/Candidate-PortalRole OverviewIn this role, you will enable new partners to successfully integrate and thrive within established operational frameworks. You will onboard 3&ndash;4 partners monthly, supporting their talent acquisition, training, and early customer wins through joint closure meetings. By guiding partners through lead generation, strategic positioning, and at least four assisted deal closures, you will build their capability and confidence until they scale independently. Once mature, partners transition to Sales teams for sustained growth. Additionally, you will lead deep customer engagement initiatives&mdash;mapping business requirements to product capabilities, expanding adoption, and cultivating relationships that drive advocacy and organic referrals. Success includes documenting compelling customer success stories that capture business challenges, solution impact, and customer validation.Experience You Should Bring<ul><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills. Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Experience in customer engagement to deliver smarter and simpler solutions tailored to MSME business needs.</li><li>Ability to manage multiple internal and external stakeholders with strong interpersonal skills and effective objection- handling capability.</li><li>Demonstrated ability to manage multiple projects while ensuring quality, timelines, and effective stakeholder coordination.</li><li>Excellent verbal and written communication skills</li></ul>Responsibilities<ul><li>Enable 3 to 4 partners a month to understand company ways of working and processes.</li><li>Support partners in hiring and onboarding and training required resources.</li><li>Participate in joint closure meetings with partners and customers to help them get success early.</li><li>Ensure partners invest further to operate independently and at scale.</li><li>Support partners in lead generation and market positioning activities.</li><li>Assist partners in at least 4 closures to build capability and confidence till they can work independently.</li><li>Transition capable partners to Sales teams for ongoing growth.</li><li>Lead deep customer engagement initiatives every month</li><li>Engage with customers through interactions along with partner resources to ensure visible value of the company for the</li></ul>customers business.<ul><li>Understand customer business context and map customer requirements to relevant organization features to expand adoption.</li><li>Build strong customer relationships that lead to organic referrals and long-term advocacy.</li><li>Document customer success stories capturing business context, before-and-after scenarios, and customer response</li></ul>to delivered value.Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Partner Sales & Customer Success Manager

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Customer Success
Overview
 
 
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
 
 
Delivering with excellence for our customers is of the utmost priority, and we are expanding our Services Customer Success team to achieve this goal. This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. Customer Success (CS) boosts Customer Lifetime Value, increases renewals and adoption, reduces support tickets, improves product feedback, builds advocacy for B2B marketing, and generates qualified sales leads.
 
 
This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team&rsquo;s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem. 
 
 
 
 
Responsibilities
 
 
As a Regional Customer Success Manager for Services, you will support the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products. The Manager will work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.
 
 
The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.
 
 
Customer Engagement:
 
 
Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale
 
 
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
 
 
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
 
 
Growing the Business:
 
 
Leverage Mastercard Services&rsquo; offerings to achieve customer goals and realize value propositions of Mastercard products
 
 
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
 
 
Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data
 
 
Technical &amp; Program Readiness:
 
 
Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
 
 
Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
 
 
Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products 
 
 
 
All About You:
 
 
Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
 
 
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
 
 
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
 
 
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
 
 
Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
 
 
Successful track record of identifying &ldquo;next opportunity&rdquo; for customers to further enhance the strength and value of the partnership for both parties
 
 
Experience in creative thinking and development of innovative solutions to complex customer challenges
 
 
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
 
 
Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners
 
 
English required, Arab preferred.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Manager, Customer Success

Feonix- Mobility Rising

Community Engagement Manager (Independent Contractor)Location: Waupaca, Wisconsin (Service Area-Based)Classification: Independent Contractor (1099)Organization: Catch a Ride NetworkEstimated Hours: 5&ndash;20 hours per week (flexible)Rate: $25-$50 per hour, based on experience and locationPosition OverviewCatch a Ride Network is seeking a Waupaca, Wisconsin-based Community Engagement Manager (CEM) to serve as the primary community liaison within an assigned service area. This is an independent contractor role responsible for advancing transportation access initiatives, strengthening community partnerships, supporting program sustainability, and driving adoption of the Catch a Ride Network transportation assistance platform.The ideal candidate is an established local professional with deep knowledge of the Waupaca community and demonstrated experience in community engagement, nonprofit partnerships, or cross-sector collaboration.This role is outcomes-focused and relationship-driven, supporting both program implementation and long-term sustainability. The position includes a mix of remote work and onsite community engagement activities, with flexible hours averaging 5&ndash;25 hours per week depending on community needs and program initiatives.Reporting RelationshipThe Community Engagement Manager operates as an independent contractor and collaborates closely with the Director of Engagement and cross-functional Catch a Ride Network teams.This position is not an employee role and does not include employee benefits.Scope of Work &amp; Key Responsibilities1. Community &amp; Partner Engagement<ul><li>Serve as Catch a Ride Network&rsquo;s primary community-facing representative within the Waupaca, Wisconsin community.</li><li>Recruit, onboard, and support Community Based Organizations (CBO&rsquo;s) to join the Catch a Ride Network.</li><li>Strengthen and sustain relationships with existing community partners to improve program consistency and outcomes.</li><li>Facilitate local stakeholder groups, advisory councils, and/or community task forces as applicable.</li><li>Represent Catch a Ride Network at local meetings, community events, and outreach activities (both in-person and virtual).</li><li>Support adoption and effective use of the Catch a Ride Network with partner organizations.</li><li>Support recruitment of volunteer drivers and identify local volunteer partner collaborating organizations.</li></ul>2. Program Implementation &amp; Performance<ul><li>Collaborate with leadership to execute program deliverables tied to grants and sponsorships.</li><li>Support the preparation of sponsor and grant reports as required, including gathering stories, reviewing data, and drafting grant narrative content</li><li>Meet locally with nonprofit, social service agencies, local government partners, transportation providers, and other engaged community stakeholders to support continuous impact.</li></ul>3. Fund Development &amp; Resource Support<ul><li>Support local fundraising initiatives in coordination with Catch a Ride Network enterprise and engagement teams.</li><li>Identify potential funding opportunities within Waupaca, Wisconsin and surrounding communities.</li><li>Assist with grant writing components and secure letters of support.</li><li>Support donor communications and relationship stewardship at the local level.</li></ul>4. Technology &amp; Systems Support<ul><li>Support onboarding and technology adoption for CBOs and community partners.</li><li>Maintain working knowledge of Catch a Ride Network technology systems (e.g., Salesforce, SkedGo, and related tools).</li><li>Document issues, feedback, and community insights for internal teams.</li></ul>5. Communications &amp; Storytelling<ul><li>Provide impact stories, testimonials, and community highlights to support organizational communications.</li><li>Participate in ride-alongs or community engagement activities to gather qualitative insights.</li><li>Support social media storytelling and outreach in coordination with the Communications team.</li></ul>Deliverables &amp; Performance ExpectationsAs an independent contractor, the Community Engagement Manager will be expected to:<ul><li>Meet mutually agreed-upon engagement and recruitment goals.</li><li>Submit regular activity updates and impact reports.</li><li>Maintain a consistent community presence within the Waupaca, Wisconsin area</li><li>Demonstrate measurable growth in partner engagement, volunteer applications, and program participation within the community.</li></ul>Required QualificationsEducation &amp; Experience<ul><li>Associate&rsquo;s degree required (or equivalent combination of education and experience).</li><li>Bachelor&rsquo;s degree preferred (Nonprofit Management, Public Administration, Communications, Business, Social Services, or related field).</li><li>5+ years of experience in community engagement, nonprofit leadership, partnership development, or fund development.</li><li>Experience supporting grants, donor communications, or sponsorship reporting preferred.</li><li>Demonstrated success building cross-sector partnerships.</li></ul>Waupaca, Wisconsin Community Knowledge<ul><li>Strong existing connections within Waupaca, Wisconsin and surrounding region.</li><li>Experience working alongside local nonprofits, coalitions, or community leaders.</li><li>Basic understanding of transportation barriers in Waupaca preferred.</li></ul>Core Competencies<ul><li>Exceptional relationship-building skills</li><li>Strong public speaking and facilitation skills</li><li>Self-directed and highly accountable</li><li>Strategic thinker with strong problem-solving abilities</li><li>Comfortable working independently with minimal supervision</li><li>Strong CRM and data tracking skills (Salesforce preferred)</li><li>Proficient in Excel or Google Sheets</li><li>Adaptable in evolving environments</li><li>Valid driver&rsquo;s license and reliable transportation</li><li>Ability to lift and transport 20+ lbs for outreach events</li></ul>Work Structure<ul><li>Flexible scheduling based on community needs.</li><li>Estimated 5&ndash;25 hours per week, depending on program activity.</li><li>Mix of remote work and onsite community engagement.</li><li>Evening and weekend engagement may occasionally be required.</li><li>Estimated local travel: up to 20%.</li><li>Compensation structure: contract-based (rate and structure to be discussed during the selection process).</li></ul>This role does not qualify for employee benefits.About Catch a Ride NetworkCatch a Ride Network is committed to building a scalable, community-centered national transportation model that increases access and removes barriers for underserved populations.The Community Engagement Manager plays a vital role in ensuring local programs remain aligned with network standards while remaining responsive to Kentucky&rsquo;s unique community needs.Pay: $25.00 - $50.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Waupaca, WI 54981

Community Engagement Manager

Associate Business Manager (Influencer Sales)One of our clients, a pioneer in business management software trusted by over 2.5 million businesses across 100+ countries, is seeking an Associate Business Manager (Influencer Sales) to join their team. Their journey is rooted in innovation, guided by deep empathy for customers, and driven by a commitment to excellence. With a legacy of trust and a future fueled by technology, they are shaping the way businesses manage accounting, inventory, compliance, and much more.Role overviewIn this role, you will be responsible for developing and nurturing a focused Influencer ecosystem that drives customer trust and business growth. As part of a Customer-Centric organization, the Influencer Relationship Manager will identify and onboard credible influencers, understand their aspirations, and build long-term relationships through consistent and meaningful engagement so that advocacy emerges naturally. The role also involves enabling high-quality, referral-led acquisition by ensuring influencer recommendations translate into customers with strong product adoption. Success will be measured through the strength and consistency of advocacy, quality of referrals generated, and overall contribution to sustainable growth.Location: Dammam/ Jeddah/ RiyadhYears of Experience: 6-8 YearsEducation: Bachelors DegreeNotice Period: Immediate joiners or a maximum one-month notice period.Applicants are requested to apply with their updated resumes and then click the following link to update their details to speed up the process of recruitment.https://www.arbetecareers.com/Candidate-PortalExperience You Should Bring<ul><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Experience in customer engagement to deliver smarter and simpler solutions tailored to SME business needs.</li><li>Ability to manage multiple internal and external stakeholders with strong interpersonal skills and effective objection-</li></ul>handling capability.<ul><li>Demonstrated ability to manage multiple projects while ensuring quality, timelines, and effective stakeholder</li></ul>coordination.<ul><li>Excellent verbal and written communication skills.</li></ul>Key responsibilities <ul><li>Identify and on board a focused group of influencers who advocate the client owing to the value they see in the product</li><li>Build and maintain long-term, trust-based relationships with influencers.</li><li>Focus on ~30 influencers per year so that influencers speak positively about the company without being prompted.</li><li>Strengthening influencer trust and advocacy through personal, consistent and meaningful engagement and experience.</li><li>Enable influencer advocacy that results in high-quality referrals for the company.</li><li>Ensure influencer referrals translate into quality customers with strong product adaptation.</li><li>Contribute to top-line growth through depth-driven, referral-led customer acquisition.</li><li>Measure impact through quality of leads, strength of advocacy, and consistency of referrals.</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Business Development Manager – Channel & Influencer Network

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