customer engagement manager

D&B Properties

Location: D&amp;B Properties Main Office, Dubai Contract Type: Full Time Category: General Staff Sub-Category: Agents Division: D&amp;B Sales Department: D&amp;B Secondary Sales Section: Sales Team Reporting Line: Sales Manager – Secondary Sales Key Responsibilities&nbsp;1. Client Engagement &amp; Relationship Building&nbsp;<ul><li>Build and maintain relationships with potential buyers and property owners to generate leads and referrals.</li><li>Deliver excellent customer service throughout the sales process, addressing client concerns promptly and professionally.</li></ul>&nbsp;2. Property Showcasing &amp; Advisory&nbsp;<ul><li>Conduct property tours and viewings for prospective buyers, clearly highlighting property features and benefits.</li><li>Stay informed about Dubai real estate market trends, property values, and competitor offerings to provide well-informed recommendations.</li></ul>&nbsp;3. Sales Negotiation &amp; Transaction Management&nbsp;<ul><li>Negotiate sales contracts, terms, and conditions while ensuring transparency and client satisfaction.</li><li>Coordinate property inspections, appraisals, and closing processes to ensure smooth transactions.</li></ul>&nbsp;4. Sales Performance &amp; Target Achievement&nbsp;<ul><li>Achieve and exceed sales targets set by the Director of Secondary Sales through proactive sales strategies and client engagement.</li><li>Use CRM systems and sales tools to manage client interactions, track leads, and monitor performance.</li></ul>&nbsp;5. Collaboration &amp; Compliance&nbsp;<ul><li>Collaborate with internal teams, including Marketing and Legal, to ensure regulatory compliance and effective property promotion.</li><li>Maintain and regularly update listings of available properties.</li></ul>&nbsp;6. Additional Responsibilities&nbsp;<ul><li>Perform any additional lawful duties assigned by management.</li></ul>&nbsp;Knowledge &amp; Experience&nbsp;Essential Requirements&nbsp;<ul><li>Sales experience in a similar field</li><li>Minimum 1 year of real estate experience within the Dubai market</li></ul>&nbsp;Preferred Requirements<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li></ul>&nbsp;Behavioral Competencies &amp; Skills1. Technical Skills&nbsp;<ul><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Strong knowledge of the Dubai premium real estate market</li><li>Excellent verbal communication skills</li><li>Strong negotiation skills with attention to detail in contract negotiations</li></ul>&nbsp;2. Sales &amp; Behavioral Competencies&nbsp;<ul><li>Customer-oriented mindset</li><li>Integrity and trust</li><li>Strong organizational skills</li><li>Competitive and target-driven</li><li>Self-confident</li><li>Effective negotiator</li></ul>

Sales Consultant

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

DIW Solutions

Social Media Content Creator&nbsp;Responsibilities:&nbsp;Content Creation: Develop visually appealing photos, videos, and graphics that highlight our services for social media platforms.&nbsp;Social Media Management: Build, Manage and grow our social media channels (Instagram, Facebook, LinkedIn).AI Video Editing: Use AI tools to create unique motion graphics and animations that set our listings apart from the competition.Graphic Design: Design premium social media assets and high-converting creative for Meta and Google ad campaigns.Engagement: Interact with followers, responding to comments and messages in a timely manner to foster community engagement and customer loyalty.&nbsp;Strategy Development: Collaborate with the IT team to create a monthly content calendar and update web page. &nbsp;Analytics Monitoring: Track and analyze social media performance metrics to optimize content strategies and improve engagement.&nbsp;Trends Research: Stay updated on social media trends, best practices, and emerging platforms to ensure our content remains relevant and engaging.&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Proven experience as a social media content creator or similar role.&nbsp;</li><li>Strong portfolio showcasing creative and visually engaging content.&nbsp;</li><li>Proficiency in photo, AI and video editing&nbsp;</li><li>2+ years of experience as a content creator, copywriter, or digital marketer</li><li>Familiarity with social media tools (e.g., Instagram, Facebook LinkedIn ).&nbsp;</li><li>Ability to work independently and collaboratively within a team.&nbsp;</li></ul>&nbsp;We are a newly established startup based in Dubai and are building our social media presence from the ground up. We are looking for a creative and motivated Social Media Content Creator to help shape our brand voice and grow our online platforms.You will be responsible for creating engaging content, supporting daily social media activity, and contributing fresh ideas as we build and expand our digital presence.&nbsp;What we offer<ul><li>End-of-year performance bonus.</li><li>Annual flight ticket allowance..</li><li>A stable, long-term position in a rapidly expanding, forward-thinking organization.</li><li>Be part of a growing startup from day one</li><li>Opportunity to shape and grow a brand’s social identity</li><li>Creative freedom and hands-on experience</li><li>Growth potential as the company expands</li><li>Our office is located just a 2 minutes walk to Emirate Towers metro station.</li><li>Salary AED 3,500 - 5,000</li></ul>&nbsp;

Social Media Content Creator

Alzayani Investments

Job OverviewWe are currently seeking a meticulous and proactive Assistant IT Auditor to join our professional team in Manama, Bahrain. This is a full-time position, ideal for an individual looking to develop their career in IT audit within a forward-thinking and expanding company. The successful candidate will play a key role in supporting the IT audit function, helping to assess and enhance the effectiveness of our risk management, control, and governance processes across our diverse technological landscape.&nbsp;&nbsp;Responsibilities<ul><li>Reports to an assigned immediate superior and ultimately to the Group Internal Audit Manager (GIAM).</li><li>Uphold the Company’s Code of Ethics and the Institute of Internal Auditor’s Code of Ethics specifically the principles of Integrity, Objectivity, Confidentiality and Competency.</li><li>Conduct IT audit engagements following the internal audit department’s policies and procedures e.g., engagement planning, fieldwork, reporting and follow-up.</li><li>Participates in the opening and closing meetings with engagement clients.</li><li>Assists in the conduct of assurance engagements where the work of IT specialist is required.</li><li>Assists in the conduct of consulting engagements e.g., investigations, performance improvement studies, due diligence, etc., where the work of IT specialist is required.</li><li>Review IT purchases such as but not limited to: Laptops and desktop computers, Mobile phones, Internet connectivity, Annual Maintenance Services related to IT assets, etc.</li><li>Do other tasks related to the functions of internal audit department, assigned by the GIAM.</li></ul>&nbsp;Qualifications<ul><li>A bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>Previous experience in an IT audit, internal audit, or IT risk management role is highly advantageous.</li><li>Familiarity with IT general controls and application control concepts.</li><li>Strong analytical, problem-solving, and critical-thinking skills.</li><li>Excellent written and verbal communication skills with a high degree of attention to detail.</li><li>The ability to work collaboratively as part of a team as well as independently.</li><li>A desire to pursue or progress with professional certifications (e.g., CISA, CISM) is desirable.</li></ul>

Assistant IT Auditor

Dubai DET

Job Objective:&nbsp;The Assistant Manager Proximity Markets is responsible for supporting the delivery of social media activities for GCC/MENA proximity markets by coordinating campaign execution, content delivery, community engagement oversight, reporting, social listening and day-to-day agency/vendor follow-up.&nbsp;The role ensures consistent Consumer Advocacy messaging and helps improve channel performance against agreed KPIs.&nbsp;Core Functional Responsibilities &amp; Subject Matter Expertise<ul><li>Support proximity markets social media strategy by preparing inputs, gathering market/channel insights, and coordinating execution requirements (timelines, deliverables, approvals).</li><li>Assist in the rollout of proximity-market campaigns by coordinating launch checklists and ensuring required assets and platform setups are in place.</li><li>Collaborate with marketing teams by coordinating content briefs and requests, consolidating feedback, and ensuring timely delivery of culturally relevant content for GCC/MENA audiences.</li><li>Support content distribution by scheduling and publishing posts, ensuring format compliance metadata/tagging accuracy, and adherence to brand and platform guidelines.</li><li>Continuously monitor proximity market trends by tracking platform trends, competitor activity, and campaign performance signals, and summarizing findings for stakeholders.</li><li>Support optimization efforts by flagging performance gaps, suggesting test ideas (format/timing/creative variations), and implementing approved adjustments.</li><li>Support influencer and partner activations by coordinating outreach logistics, deliverables, posting schedules, approvals, and reporting in line with agreed plans.</li><li>Maintain tracking records for influencer/partner activities, including deliverables, timelines, and performance outcomes.</li><li>Work closely with Consumer Advocacy by applying approved messaging guidelines across proximity market social channels and ensuring tone-of-voice consistency.</li><li>Support issue handling by monitoring audience feedback and escalating sensitive cases (complaints, misinformation, reputational risks) through agreed protocols.</li><li>Support financial oversight by maintaining spend trackers, validating invoices against deliverables, and coordinating with agencies to capture planned vs. actual spend.</li><li>Flag budget risks early by monitoring burn rate and sharing updates with relevant stakeholders for action.</li><li>Prepare regular performance reports by compiling platform and campaign analytics, ensuring data accuracy, and summarizing trends against KPIs.</li><li>Support insight generation by highlighting key learnings and observations to inform recommendations and optimization discussions.</li><li>Stay updated on platform updates and regional digital trends by monitoring new tools/features relevant to proximity markets and sharing practical implications for execution.</li><li>Maintain platform hygiene by ensuring channel setup, content specifications, and publishing practices follow current best practices.</li><li>Support channel performance review by maintaining performance dashboards and tracking improvements across reach, engagement, sentiment, and community health metrics.</li><li>Assist with optimization initiatives by coordinating content tests, documenting results, and maintaining a log of learnings.</li><li>Support community engagement oversight by monitoring daily community activity, ensuring responses meet service expectations, and coordinating replies based on approved playbooks.</li><li>Track and report community KPIs (response time, sentiment, volume, recurring themes) and escalate issues when needed.</li><li>Utilize social listening tools by monitoring key themes, sentiment, and emerging conversations relevant to Dubai tourism in GCC/MENA.</li><li>Identify proactive engagement opportunities by flagging trends, questions, and advocacy moments and proposing responses/activations.</li><li>Collaborate with agencies by coordinating deliverables and timelines, consolidating feedback, and ensuring outputs align with campaign goals and messaging.</li><li>Support spend alignment by tracking creative/analytical deliverables against the approved plan and documenting changes for visibility.</li><li>Support vendor selection activities by coordinating documentation and inputs, as required.</li><li>Track vendor performance by monitoring SLA indicators, deliverable quality, and turnaround time, escalating recurring issues through agreed channels.</li><li>Foster effective relationships by acting as a coordination point for updates, follow-ups, and approvals across internal teams, agencies, and external stakeholders.</li><li>Ensure smooth execution by maintaining action logs, meeting notes, and status updates for proximity markets social activities.</li></ul>&nbsp;Qualifications &amp; Experience:<ul><li>Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.</li><li>Minimum of 5 years of experience in social media operations, community management, digital marketing, or agency coordination (GCC/MENA exposure preferred)</li><li>Language: Arabic and English</li></ul>

Assistant Manager, Social Media Platforms - Proximity Markets

JOB OBJECTIVE:&nbsp;The Assistant Manager of Seasonal Festival is responsible for supporting the planning, execution, and performance tracking of marketing campaigns for seasonal festivals such as DSF, DSS, and other key activations. The role focuses on driving public awareness, footfall, and engagement by coordinating with internal teams, retailers, malls, sponsors, and external agencies.&nbsp;The Assistant Manager ensures campaign content, messaging, and visuals are aligned with brand guidelines, while also assisting in managing procurement processes, monitoring campaign performance, and contributing to continuous improvement across all campaign touchpoints. KEY ACCOUNTABILITIES:&nbsp;Core Functional Responsibilities &amp; Subject Matter Expertise<ul><li>Assist in the development and execution of integrated marketing campaigns for seasonal festivals, ensuring alignment with festival objectives, audience profiles, and brand positioning.</li><li>Coordinate campaign timelines, creative briefings, and rollout plans across internal DFRE teams and external agencies.</li><li>Support the creation of compelling multi-channel campaign content and messaging tailored to drive audience awareness and attendance.</li><li>Contribute to audience segmentation strategies to enhance campaign effectiveness and reach across key consumer demographics.</li><li>Prepare and distribute internal communication toolkits and campaign briefs to align DFRE departments, partners, and collaborators.</li><li>Collaborate with retailers, malls, and sponsors to integrate their offerings and activations into the campaign, ensuring strong visibility and cross-promotional alignment.</li><li>Assist in the development of campaign one-pagers, outlining objectives, KPIs, content strategy, budgets, and relevant international benchmarks.</li><li>Review and provide guidance on creative assets to ensure consistency with brand guidelines and storytelling standards across all campaign touchpoints.</li><li>Act as a brand guardian during campaign execution, collaborating with internal teams and agencies to maintain high-quality, cohesive messaging and visual identity.</li><li>Coordinate with creative, media, production, and influencer agencies to manage campaign deliverables and performance tracking.</li><li>Familiarity with procurement processes related to campaign execution, including supporting RFP/RFI preparation, vendor coordination, and tracking of purchase orders and contracts.</li><li>Track and report campaign performance metrics such as reach, engagement, and footfall and provide insights for optimization.</li><li>Maintain strong relationships with retailers, malls, and sponsors to gather feedback, ensure satisfaction, and identify opportunities for future campaign collaboration.</li><li>Conduct research and benchmarking on global festival campaigns to inform strategy and inspire innovation.</li><li>Compile and analyze post-campaign reports and stakeholder feedback to inform future campaign planning and continuous improvement.</li><li>Maintain well-documented records of campaign assets, contracts, vendor files, and performance dashboards in compliance with DFRE and DET policies.</li><li>Stay updated on local regulations, media trends, and best practices in event marketing and high-footfall campaign activations.</li></ul>&nbsp;Qualifications &amp; Experience:<ul><li>Bachelor’s Degree in Marketing, Communications, Marketing, Business Administration, or related fields.</li><li>Professional certifications such as the Project Management Professional (PMP); are advantageous.</li><li>Minimum of 5 years of experience in marketing campaigns, brand communication, or event-related promotions, preferably within the retail, entertainment, or government sector.</li><li>Proven experience coordinating multi-channel marketing campaigns with internal teams and external agencies.</li><li>Experience in reviewing creative assets and ensuring brand alignment across various platforms.</li><li>Familiarity with procurement processes related to marketing services, including RFP preparation, vendor management, and budget coordination.</li><li>Strong understanding of audience segmentation, campaign performance tracking, and post-campaign analysis.</li><li>Previous involvement in large-scale, high-footfall campaigns or festivals is an advantage.</li><li>Experience working with malls, retailers, or sponsors in a campaign or event activation context is highly desirable.</li></ul>

Assistant Manager - Events & Festivals Marketing (National Talent only)

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