customer engagement specialist

Zoetis

<div><div>Zoetis&rsquo; sustainability strategy, Driven to Care, builds on our commitments to our colleagues, customers, partners, and the communities we serve. Across three pillars &ndash; Communities, Animals and Planet &ndash; our sustainability strategy outlines our priorities and the aspirations we have set to become an even more sustainable business and to support a healthier future for us all.</div><div></div><div><br>
As part of our ongoing efforts, we are seeking a passionate and detail-oriented Sustainability Customer Engagement Specialist. This role will support our Commercial teams and global customers by managing sustainability-related engagements, coordinating marketing materials, and ensuring seamless collaboration across partnerships.</div><div></div><div><br>
The ideal candidate will thrive in a fast-paced, team-oriented environment, have proven ability to drive success with key customers, possess strong organizational and communication skills, and be motivated by the opportunity to make a positive impact within our sustainability strategy.</div><div></div><div><br>
Responsibilities</div><div></div><ul><li><br>
 Manage customer engagements for Sustainability, including tracking and managing on-brand content for customer meetings.</li><li> Develop and manage marketing materials for customer meetings and major events, providing direct support to Commercial teams.</li><li> Liaise with Commercial communications team to deliver impactful content for sustainability.</li><li> Analyze customer expectations and sustainability needs aligned with Driven to Care, through data collection and engagement, and develop targeted projects and initiatives that address these priorities</li><li> Complete customer surveys related to sustainability and ensure timely, accurate responses.</li><li> Maintain and manage data on customer requests, needs, deliverables, and outstanding items, including tracking timelines and status.</li><li> Coordinate and support sustainability partnerships, acting as a liaison between internal teams and external partners to facilitate collaboration.</li><li> Maintain data on market trends in sustainability and sustainability linked regulations related to livestock and petcare customers</li><li> Support additional areas identified by the Sustainability team as necessary for this role.</li></ul><div></div><div><br>
Education, Experience, and Skills</div><ul><li> Bachelor's degree required</li><li> Strategic understanding of veterinary healthcare for livestock and companion animals.</li><li> 3+ years of experience in customer management, sustainability program support or related field.</li><li> Proven organizational and project management skills.</li><li> Excellent written and verbal communication abilities.</li><li> Experience developing marketing and presentation materials for diverse audiences.</li><li> Ability to work collaboratively across teams and functions.</li><li> Strategic thinker with strong analytical and problem-solving skills.</li><li> Comfortable navigating ambiguity and managing multiple priorities.</li></ul><div></div><div><br>
The US base salary range for this full-time position is $72,000.00 - $118,000.00. Our salary ranges are</div><div>
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range</div><div>
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional</div><div>
factors, including job-related skills, experience, and relevant education or training.</div><div></div><div><br>
This position is also eligible for short-term incentive compensation</div><div></div><div><br>
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional</div><div>
and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning</div><div>
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.</div><div></div><div><br>
Visit <div>zoetisbenefits.com</div> to learn more.</div><div></div>
Full time<div></div>
Regular<div></div>
Colleague<div></div><div>
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.</div><div></div><div>
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.</div><div></div>
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of &ldquo;@zoetis.com&rdquo;. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.</div>

Sustainability Customer Engagement Specialist

Nestlé

<div>
 <strong>
  Job Title: Customer Service Specialist
  <br/>
  <br/>
 </strong>
 <strong>
  Position Snapshot
  <br/>
  <br/>
 </strong>
 Company: Nestl&eacute; Business Solutions
 <br/>
 <br/>
 Full-time/Hybrid mode
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Nestl&eacute; Business Solutions (NBS)
 </strong>
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 <br/>
 <br/>
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 <br/>
 <br/>
 <strong>
  If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Services (NBS) and be part of the Nespresso experience.
  <br/>
  <br/>
 </strong>
 <strong>
  At Nestl&eacute; Business Services (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
  <br/>
  <br/>
 </strong>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 <strong>
  For our Nestl&eacute; Business Services, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
  <br/>
  <br/>
 </strong>
 <strong>
  A Day in the Life of...
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
  </li>
  <li>
   Welcome customers and effectively identify their needs to provide tailored solutions.
  </li>
  <li>
   Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
  </li>
  <li>
   Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
  </li>
  <li>
   Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
  </li>
  <li>
   Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
  </li>
  <li>
   Spark customer interest by showcasing our complete product offerings and their benefits.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will Make You Successful
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One to two years of experience in a customer-engagement services (mandatory)
  </li>
  <li>
   Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
  </li>
  <li>
   Fluent in English (C1 level)
  </li>
  <li>
   Excellent interpersonal and communication skills
  </li>
  <li>
   Ability to multitask effectively
  </li>
  <li>
   Positive mindset with a strong eagerness to learn and collaborate as a team player
  </li>
  <li>
   Strong organizational and prioritization skills to excel in a fast-paced environment
  </li>
  <li>
   Demonstrated work ethic and respectfulness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  At NBS, we prioritize our talent and are committed to fostering an engaging environment where our teams can excel in their professional performance while also supporting personal development and work-life balance. By joining us, you will benefit from:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Development of expertise in Nestl&eacute;&rsquo;s Shared Services Business
  </li>
  <li>
   Enjoy exclusive access to the Nespresso Credit Club, allowing you to purchase Nespresso products with special conditions as part of your employee benefits
  </li>
  <li>
   Immersion in a culturally diverse team
  </li>
  <li>
   Opportunities for local and international exposure
  </li>
  <li>
   Flexible working environment
  </li>
  <li>
   Engagement and well-being activities
  </li>
  <li>
   Competitive salary with an annual bonus based on performance
  </li>
  <li>
   Meal allowance card
  </li>
  <li>
   Access to a credit club
  </li>
  <li>
   Flexible benefits: Choose the options that best suit your needs (e.g., health insurance, gym memberships, professional training, etc.)
  </li>
  <li>
   Membership in the Nestl&eacute; Club, offering discounts with various partners
  </li>
  <li>
   Complimentary high-quality coffee at the office
  </li>
  <li>
   Special discounts for employees at select retailers
  </li>
  <li>
   Provision of company equipment tailored to professional needs
  </li>
  <li>
   On-site medical support available at our office
  </li>
  <li>
   Access to e-learning courses and training programs to help you achieve your career goals
  </li>
  <li>
   Opportunities for career progression and international career possibilities
  </li>
 </ul>
</div>


CRC Coffee Specialist

Precise Communications

<p><b>Job Summary:</b><br/>We are seeking a results-driven Campaign Operations Specialist with hands-on experience in MoEngage and other Customer Engagement Platforms (CEPs) to plan, execute, and optimize marketing campaigns for retail clients. The ideal candidate should be comfortable managing end-to-end campaign lifecycles, analyzing performance metrics, and collaborating with cross-functional teams to drive customer engagement and conversions.</p><p><b>Key Responsibilities:</b></p><ul><li>Plan, configure, and launch multi-channel campaigns (Push, Email, SMS, WhatsApp, In-App) using MoEngage and similar CEP tools.</li><li>Segment audiences based on behavioral, transactional, and demographic data.</li><li>Design automated customer journeys, triggers, and personalization flows.</li><li>Monitor campaign performance and optimize based on KPIs such as CTR, conversions, retention, and revenue impact.</li><li>Coordinate with marketing, design, and tech teams for campaign assets and integrations.</li><li>Conduct A/B testing and provide actionable insights and reports.</li><li>Ensure data accuracy, compliance, and proper event tracking setup.</li><li>Support retail clients with campaign strategy recommendations and execution.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience working with MoEngage or similar CEP platforms (e.g., WebEngage, CleverTap, Braze, Iterable).</li><li>Strong understanding of lifecycle marketing, segmentation, and personalization strategies.</li><li>Experience handling campaigns for retail or eCommerce clients.</li><li>Analytical mindset with ability to interpret campaign data and generate insights.</li><li>Basic understanding of APIs, event tracking, and CRM integrations is a plus.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience managing multiple client accounts simultaneously.</li><li>Familiarity with marketing automation best practices.</li><li>Certification in any CEP platform is an advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED10,000.00 per month</p>

CEP Specialist

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p></p><p><b>
Job Summary</b></p><p>
We are seeking a passionate and talented <b>Omnichannel Engagement Specialist</b> to join our dynamic team.</p><p>
The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Lead and execute the omnichannel engagement strategy for the Saudi cluster, aligned with global direction and business objectives.</li>
<li>Design customer segmentation and targeted engagement blueprints using HCP behavior, prescription data, and insights to define optimal channel mix, frequency, and personalization.</li>
<li>Plan and deliver end-to-end omnichannel campaigns across digital, virtual, email, and physical channels, ensuring seamless customer journeys.</li>
<li>Develop, localize, and deploy compliant multimedia content in collaboration with Medical, Regulatory, and Marketing teams.</li>
<li>Monitor HCP interactions, SLAs, and engagement performance metrics, continuously optimizing effectiveness, impact, and ROI.</li>
<li>Build and maintain strong relationships with healthcare stakeholders through regular field visits and representation at key medical events in Saudi Arabia.</li>
</ul><p></p><p><b>
Requirements</b></p><ul><li>
Bachelor&rsquo;s degree in Pharmacy, Life Sciences, or a related field (MBA is a plus).
</li></ul><ul><li>Minimum 3+ years of pharmaceutical commercial experience (sales and/or marketing), including 2+ years in omnichannel or digital roles.
</li><li>Strong expertise in customer segmentation, behavioral targeting, and data-driven omnichannel engagement and campaign execution.
</li><li>Hands-on experience with digital and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud) and analytics tools, including content development.
</li><li>Solid understanding of the Saudi healthcare market, regulations, and local market dynamics.
</li><li>Strong analytical, stakeholder management, and communication skills</li>
<li>Fluent in Arabic and English.</li></ul></div>

Omnichannel Engagement Specialist

<div><ul><li>Job Title: Culture &amp; Engagement, Operations Specialist</li><li>
Job Type: Regular Fulltime, Hourly</li><li><b>
Bachelor's degree in a relevant field such as Business, Psychology, or Event Management</b></li><li><b>
2-4 years of experience in event coordination, HR operations, or a related field</b></li></ul><br>
<p></p><p><b>Location</b></p>
<ul><li>700 Sylvan Ave, Englewood Cliffs, NJ</li></ul>
<p></p><p><b>Benefits</b></p>
<ul><li>Medical Insurance (Health, Dental &amp; Vision)</li><li>
Paid Time Off</li><li>
401K</li><li>
H1B/Green Card Sponsorship for qualified employee</li><li>
Hands-on experience at global industry leader Samsung</li><li>
Opportunities for career advancement</li></ul><br>
<p><b>Compensation</b></p>
<p>$24-26/hr</p>
<p></p><p><b>Top Skills</b></p>
<ul><li>Well organized</li><li>
HIGHLY flexible/adaptable</li><li>
Clear communicator</li><li>
Experience with HRIS platforms (e.g., Workday, SAP SuccessFactors)</li></ul>
<p></p><p>The Culture &amp; Engagement Operations Specialist will be a versatile and proactive contributor, driving the successful execution of culture and engagement initiatives across the organization. This role will focus on operationalizing<br>
projects such as engagement surveys, strategic ERG initiatives, in-person events, and recognition campaigns, ensuring seamless collaboration with internal teams and stakeholders. The specialist will serve as a key communication liaison, managing company-wide<br>
messaging processes and ensuring alignment with organizational goals. Additionally, they will analyze engagement data, monitor metrics, and provide actionable insights to measure the impact of initiatives and inform future strategies. This position offers<br>
the opportunity to wear multiple hats, from event coordination to data analysis, while fostering a positive and inclusive workplace culture.</p>
<p></p><p><b>Responsibilities</b></p>
<ul><li>Lead the execution of culture and engagement projects, including engagement surveys, strategic ERG initiatives, in-person events, and recognition campaigns, collaborating with internal teams to ensure successful delivery.</li><li>
Serve as a key communication bridge between internal and external partners, ensuring alignment and timely project execution.</li><li>
Manage the company-wide communication submission and approval process, maintaining consistency and alignment with organizational messaging.</li><li>
Collect, analyze, and effectively communicate organizational engagement data to relevant stakeholders, driving informed decision-making.</li><li>
Evaluate engagement metrics to assess the impact of initiatives, providing actionable insights to enhance future strategies and achieve measurable improvements in employee satisfaction.</li><li>
Execute multiple projects simultaneously, ensuring effective prioritization and timely delivery.</li></ul>
<p></p><p><b>Qualifications:</b></p>
<ul><li>Bachelor's degree in a relevant field such as Business, Psychology, or Event Management.</li><li>
2-4 years of experience in event coordination, HR operations, or a related field.</li><li>
Familiarity with ERG initiatives and diversity and inclusion frameworks.</li><li>
Proficiency in project management tools (e.g., Monday.com, Asana) and data analysis software (e.g., Excel, Tableau).</li><li>
Strong written and verbal communication skills.</li><li>
Ability to work independently and manage multiple tasks in a fast-paced environment.</li><li>
Strongly prefer candidate with experience with HRIS platforms (e.g., Workday, SAP SuccessFactors).</li><li>
Strongly prefer candidate with experience working in a fast-paced, multicultural environment.</li></ul><br>
<p></p><br>
<br>
<p>Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!</p>
<p>Our vision is &lsquo;We Want to See You Grow' to become the industry leader for both employee and company.</p>
<p>For more information about JND, please visit www.jndsolutions.com (http://www.jndsolutions.com/)</p>
<p></p><p>#Samsung #Englewood Cliffs #NJ #New Jersey #HR #Generalist #Culture #Engagement #Operations #Specialist</p></div>

Culture & Engagement, Operations Specialist (16604-3)

Kingston Education

<p>Here&rsquo;s a revised and refreshed version of your job posting. I've made it <b>gender-neutral</b> to promote inclusivity, broaden the applicant pool, and reduce potential legal risks (as specifying &quot;must be a woman&quot; in most cases violates anti-discrimination laws like Title VII in the US, unless a narrow bona fide occupational qualification applies&mdash;which doesn't seem to fit here based on the role's focus on sales, lead management, and on-camera social media presence). The core emphasis remains on outgoing personality, on-camera comfort, sales skills, and social media engagement, while making the language more engaging, modern, and appealing for a dynamic startup.</p><p>About the Role:</p><p>We're a fast-growing startup looking for a charismatic <b>Sales Specialist</b> to join our team! This role centers on expert lead handling and thriving in social media-driven sales. If you're confident on camera, love connecting with people online, and excel at turning conversations into customers, this is your chance to shine in a high-energy environment.</p><p>Key Responsibilities:</p><ul><li>Manage and nurture sales leads via phone calls, emails, personalized follow-ups, and ongoing engagement to close deals and grow our customer base.</li><li>Create and star in social media content&mdash;including videos, live sessions, and posts&mdash;where you'll appear on camera to showcase products, share demos, highlight customer stories, or give behind-the-scenes glimpses of our brand.</li><li>Keep detailed, accurate records of all leads, interactions, and sales progress using our CRM tools.</li><li>Support light administrative duties like data entry, organizing files, and helping coordinate team meetings or campaigns.</li><li>Deliver top-tier customer service to build lasting relationships and positive experiences.</li><li>Team up with sales and marketing to brainstorm strategies, align on campaigns, and drive results together.</li></ul><p>Requirements:</p><ul><li>Strong communication skills with a natural, professional on-camera presence and confidence appearing in videos.</li><li>Proven sales experience, especially in lead generation, qualification, cold outreach, or closing deals.</li><li>Enthusiastic about being the face of the brand on platforms like Instagram, TikTok, Facebook, or similar&mdash;comfortable creating and sharing authentic video content.</li><li>Friendly, approachable interpersonal style with the ability to build rapport quickly.</li><li>Solid proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).</li><li>High school diploma or equivalent (higher education or relevant certifications are a bonus).</li><li>Strong multitasking skills and comfort working independently in a fast-moving, sales-oriented setting.</li><li>Fluent in English; additional languages are a big plus!</li><li>Reliable internet connection and basic equipment for remote video/social tasks (if working remotely).</li></ul><p>What We Offer:</p><ul><li>Real growth opportunities in sales, content creation, and marketing as we scale.</li><li>Hands-on training on our products, sales techniques, and social media strategies to help you succeed.</li><li>Competitive pay, performance-based bonuses, paid time off, and other perks.</li><li>A fun, collaborative team vibe with flexible hours and the thrill of helping build an exciting brand from the ground up.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p><p>Pay: QAR1,500.00 - QAR2,000.00 per month</p>

Saleswoman

Banke International Properties

<div>
 <p>
  <strong>
   About Banke International Properties
  </strong>
 </p>
 <p>
  Banke International Properties is a leading real estate brokerage in Dubai specializing in residential, commercial, and investment advisory services. With strong market presence and strategic developer partnerships, we provide clients with data-driven property solutions and exceptional advisory services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are expanding our Commercial Division and looking for a confident and persuasive
  <strong>
   Client Engagement Specialist
  </strong>
  to connect with business owners, investors, and corporate tenants across Dubai&rsquo;s commercial property market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The Client Engagement Specialist is responsible for initiating high-quality conversations with potential clients and identifying commercial property requirements across offices, retail, and warehouses. You will be the first point of contact representing the Banke brand and play a key role in generating qualified opportunities for our commercial brokers.
 </p>
 <p>
  This role requires excellent communication skills, strong business awareness, and the ability to build trust quickly with decision-makers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   1&ndash;3 years experience in telesales, client relations, or real estate support roles (B2B preferred)
  </li>
  <li>
   Excellent English communication skills (Arabic or other languages is a plus)
  </li>
  <li>
   Confident speaking with business owners and professionals
  </li>
  <li>
   Strong persuasion and objection-handling ability
  </li>
  <li>
   Comfortable working with targets and KPIs
  </li>
  <li>
   Organized, proactive, and detail-oriented
  </li>
  <li>
   CRM experience is an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   Fixed salary + performance incentives
  </li>
  <li>
   Career growth into property consulting roles
  </li>
  <li>
   Professional training in Dubai&rsquo;s commercial real estate market
  </li>
  <li>
   Dynamic and supportive team environment
  </li>
  <li>
   Exposure to corporate and investment clients
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Engagement Executive

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