customer engagement specialist

VYOM ASSETS PVT LTD

<div>JOB DESCRIPTION
We&rsquo;re hiring a CRM &amp; WhatsApp Marketing Specialist to manage and optimize customer engagement using Zoho CRM, and WhatsApp Marketing. You&rsquo;ll be responsible for setting up and executing automated campaigns, managing CRM workflows, and driving communication strategies across email and messaging platforms.
Key Responsibilities:
<ul><li>Manage, configure, and maintain CRM platforms Zoho/Whatsapp Marketing.)</li><li>
Create and execute targeted email marketing campaigns for lead nurturing, promotions, and customer engagement</li><li>
Collaborate with sales and marketing teams to align CRM strategies with business goals</li><li>
Ensure data accuracy, hygiene, and compliance with GDPR or other relevant regulations</li><li>
Monitor KPIs such as open rates, CTR, conversion rates, and customer retention metrics</li><li>
Generate reports and provide actionable insights to improve campaign effectiveness and CRM performance</li></ul>
 Skills &amp; Qualifications:
<ul><li>Proven experience with CRM/Zoho CRM/Whatsapp Marketing (minimum 1&ndash;2 years)</li><li>
Understanding of marketing automation, customer segmentation, and lifecycle marketing</li><li>
Strong analytical skills and attention to detail</li><li>
Familiarity with CRM API integrations and third-party plugins is a plus</li><li>
Excellent communication and organizational skills</li></ul></div>

CRM & WhatsApp Marketing Specialist

Dataroid

<div>
 
 Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!
 
 
 
 
 
 Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.
 
 
 
 
 
 As Turkey's fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.
 
 
 
 
 
 At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 120 million users.
 
 
 
 
 
 We are looking for an energetic, ambitious, and high-performing
 
 Customer Success Specialist
 
 who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform Dataroid in the right direction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop a deep understanding of our analytics and engagement platform and contribute to strategic plans that maximize customer retention and satisfaction in global and local markets.
 </li>
 <li>
 Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication.
 </li>
 <li>
 Work closely with customers to co-create successful use cases that demonstrate business value and support growth.
 </li>
 <li>
 Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies.
 </li>
 <li>
 Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer.
 </li>
 <li>
 Provide product feedback and insights to the business and product teams.
 </li>
 <li>
 Ensure 100% satisfaction among all customers.
 </li>
 <li>
 Understand product infrastructure with technical and business perspective.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Fresh Graduate pursuing a bachelor&rsquo;s degree in engineering, Business Administration, or any other relevant degree or a maximum of 3 years&rsquo; experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
 </li>
 <li>
 Desire to work in a dynamic and fast-moving startup environment.
 </li>
 <li>
 Data analytics interpretation skills with a consultancy mindset.
 </li>
 <li>
 Passion for supporting client&rsquo;s growth through digital insights and engagement actions.
 </li>
 <li>
 Strong communication, interpersonal, and teamwork skills with the ability to work both independently and collaboratively.
 </li>
 <li>
 Desire to learn of technology, digital and innovation.
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why Dataroid?
 
 
 
 
 
 
 
 🌟Great Compensation &amp; Benefits:
 
 We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.
 
 
 
 
 
 
 💻Enhanced Workdays:
 
 Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.
 
 
 
 
 
 
 📚Growth &amp; Learning:
 
 Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.
 
 
 
 
 
 
 🚀Thriving Community:
 
 Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.
 
 
 
 
 
 
 🎯Open Dialogue:
 
 Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.
 
 
 
 
 
 FIND MORE ABOUT US 🔎
 
 
 Our career page: https://www.dataroid.com/careers/
 
 
 Our company page: https://www.dataroid.com/
 
 
 
 
 
 
 We will process your personal data as part of our recruitment procedures. To find out more, please consult our
 
 Candidate Privacy Notices.
 
</div>

Specialist, Customer Success

BinHendi Enterprises L.L.C

We are seeking a proactive Sales &amp; Marketing Operations Specialist to drive growth across sales, trade and digital marketing, and customer engagement for our Trading Division. In this role, you will manage end-to-end customer orders, execute brand initiatives and campaigns, optimize e-commerce performance, track sales, manage stock and budgets, and ensure smooth operations from forecasting to delivery, fueling brand growth and commercial success.Key Responsibilities:Sales Operations &amp; Customer Management:<ul><li>Manage customer orders and retention across platforms like Shopify, Amazon, Tradeling, WhatsApp, and email.</li><li>Track and report sales performance by brand, channel, and SKU.</li><li>Prioritize high-value customers and implement retention strategies.</li><li>Ensure timely delivery of orders in coordination with logistics.</li><li>Maintain accurate records of sales, inventory, and customer data.</li><li>Conduct sales forecasting and monitor stock levels to avoid shortages.</li><li>Collaborate with marketing, logistics, and finance teams to ensure seamless execution of orders, campaigns, and initiatives.</li></ul>Digital &amp; Trade Marketing:<ul><li>Plan, execute, and manage digital campaigns, seasonal promotions, and e-commerce initiatives.</li><li>Optimize product listings, catalogues, and online store performance.</li><li>Monitor campaign performance, calculate ROI, and recommend improvements.</li><li>Support brand growth through online engagement, product visibility, and promotional initiatives.</li></ul>Business Planning, Budget &amp; Growth Initiatives:<ul><li>Drive Annual Business Planning and identify growth opportunities for assigned brands.</li><li>Conduct market and competitor analysis to recommend strategies for sales growth and brand loyalty.</li><li>Monitor budgets, track project timelines, and ensure initiatives are delivered on time.</li><li>Oversee product management, stock planning, and prioritization of key initiatives.</li></ul>Qualifications &amp; Skills:<ul><li>3&ndash;5 years of experience in sales operations, trade marketing, or digital marketing.</li><li>Strong experience with e-commerce platforms (Shopify, Amazon, Tradeling) and CRM tools (Salesforce or similar).</li><li>Excellent analytical skills with the ability to interpret data and make actionable decisions.</li><li>Strong communication, coordination, and customer engagement skills.</li><li>Ability to manage multiple tasks, projects, and deadlines effectively.</li><li>Passion for digital marketing, sales growth, and enhancing the customer experience.</li><li>Valid UAE Driving License is a must.</li></ul>Why Join:<ul><li>Work across sales, marketing, and operations in a fast-paced environment.</li><li>Drive campaigns, manage customer orders, and initiatives that directly impact brand growth and customer engagement.</li></ul>Shape the growth of our brands through hands-on sales and marketing execution&mdash;be part of our success!Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales &amp; Operations: 4 years (Required)</li><li>Trade Marketing: 4 years (Required)</li><li>Digital Marketing: 1 year (Required)</li><li>CRM tools or sales tracking platforms: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Sales & Marketing Operations Specialist

Tasheel Finance

<div>
 
 
 Role Overview:
 
 
 
 Merchant Activation Specialist is responsible for planning, executing, and managing all marketing activations for merchants in Saudi Arabia. This role ensures that merchants receive the right exposure, campaigns, and engagement to drive visibility, customer acquisition, and sales performance. Working closely with the Merchant Activation Manager, the specialist supports end-to-end activation activities, from campaign planning to on-ground execution and performance tracking.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Execute merchant marketing activations and campaigns across Saudi Arabia in line with company strategy &amp; activations calendar.
 </li>
 <li>
 Collaborate with merchants to design and deliver tailored marketing activities that enhance visibility and sales.
 </li>
 <li>
 Coordinate with internal teams (marketing, finance, operations, sales) to ensure smooth execution of campaigns.
 </li>
 <li>
 Support in developing activation calendars, campaign briefs, and communication plans.
 </li>
 <li>
 Support onboarding activations for Merchants &amp; Partners
 </li>
 <li>
 Manage on-ground activations, events, and promotional activities with merchants.
 </li>
 <li>
 Monitor, track, and report on campaign performance, providing insights and recommendations.
 </li>
 <li>
 Track merchants&rsquo; financial performance metrics (GMV, transaction count, conversion rate) by location
 </li>
 <li>
 Ensure consistent brand presence and alignment with overall marketing objectives.
 </li>
 <li>
 Handle day-to-day merchant requests related to marketing activations.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in BA/Marketing/Communication
 </li>
 <li>
 2-5 years of experience
 </li>
 </ul>
</div>

Merchant Activation Specialist

RTC-1 Employment Services

The Role
 Position Title: Sr Customer Marketing Specialist Employment Type: Temporary role, with a duration of up to 1 year Salary: up to 15K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A global technology leader based in Dubai, delivering industry-specific technology solutions for buildings and industries. • Manage customer and stakeholder engagement, on-site briefings, content refreshes and maintenance • Collaborate with sales and other stakeholders to ensure the visitor experience supports business growth and enhances the customer relationship • Support with broader day-to-day requirements of department to ensure an optimized visitor experience. • Develop and execute marketing strategies to enhance customer engagement and loyalty, including localization initiatives and activities
 
Requirements
 <ul>
<li>Open to Arabic speaker • Bachelor’s degree in Marketing or related field • Minimum of 6 years of relevant experience, preferably with a background in a Customer Experience Center • Having own visa is preferred</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Senior Customer Marketing Specialist

Tony Group Autoplex

<div>Job Summary:
The Tony Group stands out as one of the premier automotive dealerships in the State of Hawai'i. Nestled in the heart of Waipi'o, we take pride in our legacy as a family-owned and operated business since 1977. With seven locations across the state, including Tony Honda, Tony Honda Hilo, Tony Honda Kona, Tony Nissan, Tony Volkswagen, Tony Hyundai, and Genesis of Waipio, we&rsquo;re committed to delivering exceptional service and building lasting relationships with our community. Join us and experience the excellence that sets us apart in the automotive industry!
An Automotive Product Specialist is a knowledgeable and customer-focused professional who serves as the expert on a dealership&rsquo;s vehicle lineup. Unlike traditional sales roles, a product specialist focuses on educating customers, demonstrating vehicle features, and ensuring a seamless purchasing experience without the pressure of aggressive sales tactics.
Essential Job Responsibilities:<ul><li>
Product Expertise: Have in-depth knowledge of all vehicle models, features, specifications, and technology, including safety features, performance, and connectivity options.</li><li>
Customer Engagement: Greet and assist customers, answer questions, and provide detailed demonstrations of vehicles.</li><li>
Test Drive Coordination: Guide customers through test drives, highlighting key features and benefits tailored to their needs.</li><li>
Technology Demonstration: Explain and assist with vehicle technology, such as infotainment systems, driver-assist features, and mobile app connectivity.</li><li>
Support Sales Process: Work alongside the sales team to ensure customers feel informed and comfortable making a purchase decision.</li><li>
Customer Follow-Up: Maintain relationships with potential buyers, provide additional information as needed, and ensure satisfaction after a purchase.</li></ul>
Additional Responsibilities:<ul><li>
Adhere to the Tony Group Standards:<ul><li>
SMILE: Be positive and respectful to everyone.</li><li>
GREET: Greet everyone within five feet.</li><li>
HELP: Help every guest or find someone who can.</li><li>
THANK: Always thank the guest.</li><li>
GOLD: Go for Gold (Grand Opening Look, Daily).</li></ul></li></ul>
Education and Experience:<ul><li>
High school diploma or equivalent.</li><li>
1-2 years of experience in guest-facing roles (automotive or sales) preferred
</li></ul>Skills and Abilities:<ul><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills with a proven ability to meet deadlines.</li><li>
Strong analytical and problem-solving skills.</li><li>
Ability to prioritize tasks and delegate them when appropriate.</li><li>
Ability to function well in a high-paced environment.</li><li>
Drivers Abstract and Background required during pre-hire process</li><li>
Valid driver's license.</li></ul>
Physical Requirements:<ul><li>
Regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.</li><li>
Must regularly lift and/or move up to 35 pounds.</li><li>
Specific vision abilities required by this job include close vision and distance vision.</li></ul>
Compensation:<ul><li>
Annual income of $45,000 to $55,000 yr includes incentives</li></ul></div>

Automotive Product Specialist-Kona

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Cairo, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Customer Acquisition Specialist- French Speakers
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
French
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Customer Acquisition Specialist- French Speakers

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