customer engagement specialist

Bayer

<div>
 
 
 Be You, Be Bayer
 
 
 
 At Bayer we&rsquo;re visionaries, driven to solve the world&rsquo;s toughest challenges and striving for a world where &lsquo;Health for all, Hunger for none&rsquo; is no longer a dream, but a real possibility. We&rsquo;re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining &lsquo;impossible&rsquo;.
 
 
 We&rsquo;re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organisation and help us serve our customers better and more efficiently. So, we&rsquo;re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognise technology as a powerful tool for streamlining processes and improving the business overall.
 
 
 At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.
 
 
 Saudi Arabia is booming with opportunity, and we want you to be a part of this exciting future. That&rsquo;s why we&rsquo;re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities&rsquo; development programs, Project Assignments and Professional Development Assistance programs
 
 
 Come grow with us.
 
 
 
 
 
 Do Something That Moves you
 
 
 
 &bull; Develop a list of HCP (Speakers / non speakers) and continuously update it as per market dynamics.
 
 
 &bull; As a trusted partner she/he will lead a deep discussion in regular preplanned one to one discussion with his/her customer list to identify Scientific areas of major interest.
 
 
 &bull; As a trusted partner she/he will act as the primary (but
 
 
 non-exclusive) point of contact between stakeholders and Bayer; the CES shares the HCPs community needs internally, seeks support and guidance from cross functional team.
 
 
 &bull; She/he to mutually co create content with her/his speaker list which mutually satisfy HCP universe scientific interest and Bayer promotional objective.
 
 
 &bull; In an effort to create a yearly educational calendar the CES will contract HCP speakers for a number of talks per year, such talks will be integrated in a curriculum and will be repeated in different meeting formats.
 
 
 &bull; In coordination with Cross Functional team such talks will be integrated in different meeting formats (Scientific lectures, Peer to Peer talks, Debate sessions, 3rd party symposia, national and regional initiated Bayer events, and similar).
 
 
 &bull; She/he will be responsible to report all his one-to-one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation.
 
 
 &bull; In collaboration with MSO team (back-office support) she/he has to plan and align meetings calendar, meeting invitations based on
 
 
 micro segmentation and HCP target needs.
 
 
 &bull; Work closely with Virtual Event expert (DT CPH team) to utilize engaging (hybrid) meeting formats and features in events across the yearly educational calendar.
 
 
 &bull; When needed the CES will facilitate the virtual meetings.
 
 
 &bull; Retains flexible time management in hybrid environment (e.g., time allocation of F2F vs virtual engagements to meet business objectives to maximize HCP engagement across larger geographies).
 
 
 &bull; She/he needs to align with his peers to co invite to meetings when appropriate and as per meeting setting and format.
 
 
 &bull; Facilitate digital networking of like-minded HCPs and educate and influence non loyalist HCPs to increase their adoption of Bayer brands. &bull; Display great level of discipline and quality in maintaining Data entry related to customer profile information, daily activities, event reporting, PGMI reporting, channel preference, customer insights, adoption ladder and samples as required on Veeva.
 
 
 &bull; She/he will be responsible to report all his one-to-one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation and contributing to the on going
 
 
 micro segmentation process.
 
 
 &bull; Maximizing customer experience by monitoring and optimizing activities, content and channels (data driven decisions) to provide the greatest value / impact to the customer.
 
 
 &bull; Despite being a communication expert, the CES will continue to be responsible with other Team members (known as Nucleus Team) on achieving nucleus related financial targets in her/his country scope.
 
 
 &bull; Along with the marketing team, leverages insights about specific customers segments generated from virtual meetings to build on the next best action in the Customer Evolution Campaign (CEC).
 
 
 &bull; Ensures strong collaboration with Cross functional team to drive the implementation of tactical campaigns within a Customer Evolution Campaign to drive movement of key customers across adoption ladder.
 
 
 &bull; As per various Nucleus needs and in alignment with ITM / CEM and CF team CES may contribute to KAM and tender management plans and activities (account mapping, KAM planning, tender process, .).
 
 
 
 Your Experience
 
 
 
 
 Education
 
 
 
 &bull; University degree in Pharmaceutical Sciences.
 
 
 
 Skills/ Experience
 
 
 
 &bull; Relevant experience within the pharmaceutical industry, experience in Cardio/ General medicine is an advantage.
 
 
 &bull; Excellent stakeholder engagement record including partnering with TLs and institutions is required.
 
 
 &bull; Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.
 
 
 &bull; Strong scientific knowledge and ability to interpret scientific data in the therapy area she/he is assigned to.
 
 
 &bull; Hands on experience of using digital and virtual means and tools is a must.
 
 
 &bull; Able to expertly operate Bayer virtual platforms and digital tools to provide exceptional customer experience in virtual meetings and capture individual HCP level data in virtual setups.
 
 
 &bull; Maintains growth mindset to work through new working models and proactively identifies areas of improvement with the new hybrid responsibilities.
 
 
 &bull; Good understanding of agile ways of working is desired.
 
 
 &bull; Robust understanding of medico marketing strategies and tactics.
 
 
 &bull; Proficient in English to collaborate internally and across the broader organization enterprise is highly desired.
 
 
 &bull;
 
 In accordance with country regulations in the Kingdom of Saudi Arabia (KSA), the position of Customer Engagement Specialist in KSA must be appointed to a Saudi national citizen
 
 
 
 
 
 
 Empowered to Achieve
 
 
 
 At Bayer, we&rsquo;re all about advancing life for those who work alongside us. That&rsquo;s why we offer flexible working arrangements to help you achieve that fundamental work life balance, 16 weeks paid maternity leave, and 10 days paternity leave. With our Professional Development Assistance policy for talents, we fund postgraduate studies to help you in your professional growth. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you&rsquo;ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality and be you, at Bayer.
 
 
 We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.
 
 
 If you are a person with disability and wish to apply, please send your CV directly to BME.InclusiveOpportunities@bayer.com, with the job vacancy title mentioned in the subject line.
 
 
 You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.
 
 
 
 
 Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.
 
 
 
</div>

Customer Engagement Specialist

RW AGENCY

<div>
 
 Company Description
 
 
 
 RW AGENCY is a Saudi-based agency specializing in driving business growth through creative solutions and rapid business development. By going beyond traditional methods, RW AGENCY crafts tailor-made strategies to achieve measurable success. With an unwavering commitment to delivering results, the agency prides itself on fostering innovation and elevating client businesses. RW AGENCY is passionate about creating impactful solutions that lead to tangible success.
 
 
 
 Role Description
 
 
 
 This is a part-time, on-site role for a Marketing Specialist located in Riyadh. The Marketing Specialist will be responsible for developing and implementing marketing strategies, conducting market research, and analyzing customer insights to create effective campaigns. Day-to-day tasks include collaborating with teams to identify new business opportunities, enhancing customer engagement, and supporting the sales process to drive growth. The role requires excellent communication and relationship-building skills to ensure satisfaction and success for clients.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Communication and Customer Service to engage effectively with clients and collaborate across teams.
 </li>
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 Experience in Market Research and Marketing Strategy to analyze trends and devise impactful campaigns.
 </li>
 <li>
 Proficiency in Sales techniques and an ability to support and enhance business development efforts.
 </li>
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 Ability to work on-site and be highly adaptable in a fast-paced environment.
 </li>
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 Experience with digital marketing tools and platforms is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field is preferred.
 </li>
 <li>
 A proactive and goal-oriented mindset with the ability to foster
 </li>
 </ul>
</div>

Marketing Specialist

Almajdouie

Summary: Looking for a motivated Sales Representative in Riyadh to drive customer engagement and boost sales. Identify new clients in target markets, establish communication channels, and provide excellent service. Analyze market trends and competitive behavior to enhance sales strategies and achieve defined goals.Summary: Seeking a skilled sales specialist with experience in health or lighting products for exhibitions across Saudi Arabia. This role involves welcoming clients, understanding their needs, and effectively presenting product solutions. Strong communication skills are essential to explain products and address client inquiries.Summary: Exciting opportunity for recent graduates with a background in logistics or supply chain management in Riyadh. Utilize your strong Excel skills and organizational abilities to support daily logistics operations including shipment tracking and document preparation. Become part of Zinco, a leading company in health and wellness products, and start your career in post-sales logistics today.Summary: An experienced Sales Specialist is sought for a biotechnology and life sciences role in Riyadh, Saudi Arabia. A minimum of 2 years of sales experience is required, with proven capabilities in local market dynamics and government procurement platforms such as Etimad and NUPCO. Strong communication skills and relationship-building abilities are essential for success in this position.

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Beckman Coulter Diagnostics

<div><h2 class="jobSectionHeader">About Beckman Coulter Diagnostics</h2>
For more than 80 years, Beckman Coulter Diagnostics has been a global leader in advancing laboratory excellence. Every day, millions of diagnostic tests run on our instruments&mdash;empowering clinicians with actionable insights that save lives and improve patient outcomes. 
As part of the Danaher Diagnostics Platform, you&rsquo;ll join a culture built on innovation, continuous improvement (DBS), and a commitment to enabling better healthcare for every patient, everywhere.
This role is an exciting opportunity for someone passionate about diagnostics, molecular biology, and building a strong commercial foundation within a global leader.<h2 class="jobSectionHeader">
Position Summary</h2>
The Product Specialist is responsible for supporting commercial growth, driving marketing excellence, and strengthening customer engagement across assigned markets. 
You will work closely with Sales, Marketing, and Channel Partners to ensure our customers receive world-class support, insights, and product value &mdash; while ensuring strong visibility of Beckman Coulter solutions in the market.
This role is ideal for a scientifically strong candidate who is passionate about diagnostics and is willing to build a career in sales and marketing.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Customer Engagement &amp; Market Development</h3><ul><li>
Conduct regular customer visits to strengthen relationships, understand needs, and identify opportunities.</li><li>
Perform competitor research and market intelligence gathering to support commercial strategy.</li><li>
Diagnose and analyze brand positioning, market trends, customer segmentation, and competitive landscape.</li></ul><h3 class="jobSectionHeader">
Marketing Operations &amp; Channel Collaboration</h3><ul><li>
Manage marketing processes with dealers, including announcements, communications, requests, and complaint handling.</li><li>
Coordinate creation, execution, and distribution of marketing, advertising, and promotional materials.</li><li>
Support dealers with product information, marketing tools, and tactical plans.</li></ul><h3 class="jobSectionHeader">
Digital Marketing &amp; Campaign Execution</h3><ul><li>
Manage and update marketing platforms: email marketing tools, CRM data entry, website updates, and e-newsletters.</li><li>
Prepare and execute online marketing campaigns, product launch events, and customer engagement events.</li><li>
Produce and manage social media content for company platforms.</li></ul><h3 class="jobSectionHeader">
Product &amp; Portfolio Support</h3><ul><li>
Register new products in the product tracking systems and ensure accuracy of product data.</li><li>
Support customers and channel partners during product campaigns and technical/marketing activities.</li><li>
Manage, follow up, and analyze customer complaints; prepare reports for senior leadership.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills &amp; Competencies</h2><ul><li>
Bachelor&rsquo;s degree in Molecular Biology, Genetics, Biomedical Sciences, or a related scientific field.</li><li>
Fluency in spoken and written English; additional languages are an asset.</li><li>
Strong computer skills and familiarity with MS Office, digital tools, and web-based platforms.</li><li>
Strong analytical mindset with the ability to interpret data and market trends.</li><li>
Excellent communication skills with ability to work cross-functionally.</li><li>
Highly motivated to build a commercial/marketing career in the diagnostics sector.</li><li>
Proactive, organized, and committed to delivering a high standard of customer support.</li></ul>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Product Specialist – In Vitro Diagnostics (IVD)

360 Human Capital solutions pvt ltd

Career Opportunity &ndash; Regional Consumer Engagement SpecialistOur client, a well-reputed multinational FMCG firm, is seeking a dynamic and result-driven Regional Consumer Engagement Specialist for its Karachi, Lahore and Islamabad office.If you&rsquo;re passionate about brand engagement, consumer experience, and marketing activations, this is your chance to join a global team and take your career to the next level!Job DescriptionReports To: Consumer Engagement ManagerPurposeSupport the Consumer Engagement Manager in executing consumer engagement initiatives at the regional/zonal level. Responsible for deployment oversight, in-market audits, and coordination with regional stakeholders to ensure effective implementation of CE programs.Key Responsibilities&middot; Coordinate city-level deployment plans including CE volumes, headcount, and stock alignment.&middot; Support CE manager in exploring new channels and areas for CE that can has a potential to become a channel yielding at least 5% CC.in tracking KPIs for regional CE initiatives.&middot; Coordinate with agencies on execution plans and KPIs.&middot; Monitor city-wise and BA-wise targets and report progress.&middot; Ensure availability of CE stock, uniforms, and devices for CE activities.&middot; Conduct regular market visits to ensure BA presence and active consumer engagement.&middot; Perform stock and device audits to verify availability and condition at retail touch points.&middot; Assess BA performance through observation and reporting tools; identify underperforming resources.&middot; Conduct Effective Consumer Contacts (ECC) evaluations with BAs to ensure quality of interaction.&middot; Maintain audit logs and share insights with the Consumer Engagement Manager.&middot; Check, verify through data and provide constant feedback on Retail, LAMPs and any other channels spot with FSF to increase the efficiency of BA.&middot; Manage daily reporting on digital portals and support data integration with global systems.&middot; Assist in preparing monthly performance reports for Category/CX/FSF teams.&middot; Coordinate with regional Sales teams for rollout execution and alignment.&middot; Provide feedback and updates on CE activities to regional stakeholders.&middot; Liaise with CE agencies for deployment and reporting.&middot; Ensure uniform quality and city-wise distribution.Qualifications &amp; Experience&middot; Preferably master&rsquo;s degree or bachelor&rsquo;s degree in business administration, Marketing, or related field&middot; 3&ndash;5 years of experience in consumer engagement, brand activations, or marketing (FMCG experience is a plus)&middot; Strong presentation and communication skills&middot; Data analysis and reporting skills&middot; Experience with CRM tools or digital engagement platforms is an advantage&middot; Ability to work effectively in cross-functional teamsKey Competencies&middot; Problem Solving &amp; Conflict Resolution&middot; Customer-Centric Mindset&middot; Collaboration &amp; Cross-Functional Coordination&middot; Execution &amp; Coordination&middot; Stakeholder Management&middot; Data Reporting &amp; Analysis&middot; Field Audit &amp; Evaluation&middot; Team CollaborationFemale Candidates are strongly encouraged to applyPlease share your updated resume in MS Word format at jobs@hcspak.comNote: Only shortlisted candidates will be contacted.Job Type: Full-timeWork Location: In person

Regional Consumer Engagement Specialist

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Customer Engagement Specialist

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Product Specialist – In Vitro Diagnostics (IVD)

Regional Consumer Engagement Specialist

Regional Consumer Engagement Specialist