customer engagement specialist

Honeywell

<div>As a Customer Marketing Specialist I here at Honeywell, you will play a crucial role in driving customer engagement and loyalty through the development and execution of effective marketing strategies. Collaborating closely with sales teams, this role involves understanding customer needs and creating targeted marketing campaigns. If you are a dynamic and self-motivated individual with a passion for customer marketing, this is an exciting opportunity to contribute to Honeywell's global success.
In this role, you will impact the company significantly. By leveraging your expertise in customer marketing, you will develop and execute targeted marketing initiatives that drive customer engagement, loyalty, and revenue growth. Your ability to understand customer needs, analyze market trends, and deliver impactful campaigns will strengthen customer relationships, enhance brand perception, and contribute to the overall success and profitability of the company.</div>
 <div>Key Responsibilities
<ul><li>Develop and execute customer marketing strategies to drive customer engagement and loyalty
</li><li>Collaborate with sales teams to understand customer needs and develop targeted marketing campaigns
</li><li>Create and manage marketing programs, including email campaigns, social media promotions, and customer events
</li><li>Analyze market trends and customer data to identify growth opportunities
</li><li>Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement</li></ul></div>
 <div>You must have:
<ul><li>3+ years of experience in customer marketing or related roles
</li><li>Design experience working with Adobe Creative Suite.
</li><li>Dynamic and self-motivated individuals who thrive in a fast-paced environment
</li></ul>We value:
<ul><li>Bachelor's degree in Marketing, Business, or related field
</li>Experience in developing and executing marketing strategies 
<li>
</li></ul>&ldquo;We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&rdquo;</div>
 <div>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.</div>

Customer Marketing Specialist - entry level

Stackworx

Are you an experienced appointment setter or customer engagement specialist with a passion for delivering outstanding customer experiences? We&rsquo;re building a new Home Improvement operation in Lahore and looking for a talented Customer Success Manager to join our team.As the Customer Success Manager, you&rsquo;ll play a key role in managing client interactions, scheduling and confirming appointments, and ensuring every customer enjoys a smooth and professional journey. Your work will directly support our sales team and help shape the success of our growing operation.What You&rsquo;ll Do<ul><li>Set in-home appointments with leads generated through marketing and outreach efforts</li><li>Confirm appointments and ensure the sales team has accurate, up-to-date details</li><li>Follow communication scripts and processes with professionalism and empathy</li><li>Adapt strategies to fit the needs of the local market</li><li>Deliver a positive, professional customer experience over the phone</li><li>Track, analyze, and report key performance metrics related to appointments and confirmations</li></ul>What We&rsquo;re Looking For<ul><li>Minimum 1 year of experience in home improvement appointment setting, or customer coordination</li><li>Excellent verbal communication and a customer-first mindset</li><li>Self-motivated and proactive, thriving in a fast-paced startup-style environment</li><li>Comfortable following proven processes, open to feedback, and eager to grow</li><li>Familiarity with CRMs, scheduling tools, or call tracking software is a plus</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Success: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Success Manager – Home Improvement Client Success Team

McBride Homes

<div><div><ul>Until Filled (CST)<li>
Marketing - 011</li><li>
17415 North Outer 40 Road, Chesterfield, MO, USA</li><li>
65,000-75,000 per year</li><li>
Salary</li><li>
Full Time</li></ul><div><div> 
</div></div></div><div>McBride Homes has an exciting opportunity for a Brand Trust Specialist to join our Marketing team. McBride is Missouri's largest homebuilder and an industry leader in residential new home construction. We have built over 40,000 homes across the St. Louis area and have been in business for nearly 80 years.

The Brand Trust Specialist is responsible for managing, protecting, and growing McBride Homes' online reputation. This role will focus on daily review monitoring, timely responses, and creative campaigns that generate positive homeowner engagement and measurable reputation growth. With tangible goals and trackable results, this position plays a key role in strengthening the trust and credibility of the McBride brand across all audiences - homeowners, prospects, and trade partners.

Top Reasons to Work with Us:
<ul>
<li>Great company culture</li>
<li>Onsite fitness center</li>
<li>Dominant market leader</li>
<li>State-of-the-art software and technology</li>
</ul>
Salary: $65,000-$75,000 /yr. depending on experience, and an annual discretionary bonus opportunity

Key Responsibilities:
<ul>
<li>Monitor &amp; Respond: Oversee and respond to all online reviews across Google, BBB, Facebook, Yelp, and other key platforms - ensuring every buyer receives a timely, professional, and personalized response.</li>
<li>AI &amp; Review Tools: Leverage AI monitoring tools and reporting dashboards to identify new review sources, sentiment trends, and opportunities for engagement.</li>
<li>Positive Engagement Campaigns: Develop and launch creative, easy-to-execute campaigns that incentivize satisfied homeowners to share positive experiences and testimonials.</li>
<li>Tangible Results: Drive consistent and measurable growth in positive online sentiment, with a focus on key metrics including:<ul>
<li>Weighted average online rating</li>
<li>Monthly review volume (+30% YoY / goal: 50 new reviews per month)</li>
<li>Instant response time to all reviews</li>
<li>Total testimonial stories captured</li>
</ul></li><li>Testimonial Collection: Work with content creators to interview and develop homeowners and trade partner testimonial stories highlighting the McBride journey, quality, and excitement of new homeownership.</li>
<li>Customer Journey Storytelling: Work closely with marketing and sales to identify customers at key stages of the journey - from contract to closing - to capture authentic, emotionally driven stories.</li>
<li>Reputation Reporting: Maintain dashboards and provide monthly performance summaries on review trends, sentiment, and impact on brand perception.</li>
<li>Cross-Team Collaboration: Partner with the Quality Assurance, Customer Service, and Construction teams to address recurring feedback themes and strengthen McBride's reputation for quality.</li>
</ul>
Key Metrics for Success:
<ul>
<li>Weighted Average Online Rating</li>
<li>Monthly Review Volume (+30% YoY / 50+ reviews per month)</li>
<li>100% Buyer Response Rate</li>
<li>24-Hour Average Response Time</li>
<li>New Testimonial Stories Captured Each Month</li>
<li>Measurable Growth in Positive Sentiment Across All Channels</li>
</ul>
Qualifications:
<ul>
<li>3&ndash;5 years of experience in marketing, communications, or reputation management.</li>
<li>Proven experience driving review growth and customer engagement.</li>
<li>Excellent writing and interpersonal skills with a customer-first mindset.</li>
<li>Familiarity with AI monitoring tools, Google Business, BBB, and major review platforms.</li>
<li>Highly organized, data-driven, and motivated by tangible results.</li>
</ul>
McBride is an equal opportunity employer.</div></div>

Brand Trust Specialist

Raytheon

<div>Date Posted:
2025-10-24
Country:
United States of America
Location:
AL200: 401 Jan Davis Drive Huntsville 401 Jan Davis Drive , Huntsville, AL, 35806 USA
Position Role Type:
Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Raytheon Customer Engagement &amp; Experience team is hiring a Principal Specialist who will serve as a driving force behind high-visibility customer engagements &mdash; from executive-level visits to practical, mission-focused site tours. The Specialist will shape agendas, manage logistics, and ensure leaders and customers experience professional, well-coordinated interactions. The Specialist will capture insights and outcomes in our CRM system (Microsoft Dynamics ERPM and SharePoint) to measure impact and support continuous improvement.
This is a fast-paced, dynamic role where priorities shift quickly, and deadlines often evolve. Success requires strong organizational skills, adaptability, and the ability to manage multiple competing tasks at once. The ideal candidate will be proactive, resourceful, and resilient &mdash; someone who thrives in a high-tempo environment.
What You Will Do<ul><li>
Manage agenda changes based on evolving customer interests or executive availability</li><li>
Manage schedule adjustments when travel plans, site access, or security requirements shift</li><li>
Manage competing requests from multiple leaders requiring careful prioritization</li><li>
On-the-spot problem solving to adapt tours, presentations, or events as circumstances change</li><li>
Work across multiple business units and functions, balancing long-range planning with real-time adjustments</li><li>
Less than 5% travel</li><li>
Work Location: AL - Huntsville</li></ul>
Qualifications You Must Have<ul><li>
University Degree and 5+ years of experience in customer engagement involving direct interaction with senior leaders or an Advanced Degree and 3+ years of experience</li><li>
Experience in one or more of the following areas: Business Development, Sales Operations, Supply Chain, Operations or Program Management</li><li>
Experience managing projects and initiating actions independently</li><li>
Experience utilizing data and customer feedback to refine engagement strategies and implement improvements that enhance the overall customer experience</li></ul>
Qualifications We Prefer<ul><li>
Excellent communication skills &mdash; written, verbal, and presentation &mdash; with the ability to influence at all organizational levels</li><li>
Strong project management and organizational skills; comfortable with ambiguity, able to manage shifting priorities, evolving deadlines, and multiple parallel tasks</li><li>
Demonstrated ability to build trust and develop effective relationships with internal teams and external stakeholders</li><li>
High proficiency with Microsoft Office Suite, SharePoint, and Microsoft Dynamics (ERPM)</li></ul>
What We Offer<ul><li>
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>
Relocation assistance not available</li></ul>
Learn More &amp; Apply Now!<ul><li>
Please consider the following role type definition as you apply for this role - Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.</li></ul>
#LI-CC3#
#LI-HYBRID
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms</div>

Principle Specialist - Customer Engagement & Experience

Climate Control Mechanical LLC

Job OverviewWe are seeking a results-driven Digital Communications Specialist to join our marketing team and lead our efforts in customer engagement and automation. This role focuses on leveraging digital communication tools &mdash; particularly Go High Level or Constant Contact &mdash; to build effective customer pipelines, automate nurturing sequences, and enhance our overall client experience.The ideal candidate is both strategic and hands-on, with strong technical expertise in marketing automation, CRM management, and multichannel communication through email, SMS, and social media. You will play a key role in driving customer retention, lead conversion, and campaign optimization.Responsibilities<ul><li>Develop, implement, and manage automated customer pipelines in Go High Level or Constant Contact to streamline lead intake and customer nurturing.</li><li>Design and execute email and SMS marketing campaigns to engage new leads and retain existing customers.</li><li>Segment audiences and create personalized communication journeys to improve engagement and conversion rates.</li><li>Monitor and analyze campaign performance metrics, providing actionable insights for continuous improvement.</li><li>Collaborate with sales and operations teams to align digital communication efforts with customer lifecycle goals.</li><li>Maintain consistent brand voice and messaging across all digital channels.</li><li>Create and manage content for newsletters, promotional emails, and client updates.</li><li>Stay current with industry trends in marketing automation, CRM tools, and digital communication strategies.</li><li>Assist in managing and optimizing digital assets such as landing pages and forms for lead capture.</li></ul>Requirements<ul><li>Proven experience managing Go High Level, Constant Contact, or similar CRM and automation platforms.</li><li>Strong understanding of customer journey mapping, lead nurturing, and pipeline management.</li><li>Experience executing and analyzing email and SMS marketing campaigns.</li><li>Working knowledge of marketing automation tools, segmentation, and personalization strategies.</li><li>Analytical mindset with the ability to interpret campaign data and optimize for performance.</li><li>Excellent written communication and copywriting skills for digital marketing content.</li><li>Ability to work cross-functionally with marketing, sales, and customer service teams.</li><li>Familiarity with Google Analytics, social media management tools, and basic design platforms (e.g., Canva, Adobe Suite) is a plus.</li></ul>Job Type: Full-timePay: $49,778.54 - $59,948.35 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Digital Communications Specialist

Telda

<div>
 WHO IS Telda?
 
 
 Telda is a financial brand built for Millennials and GenZ to take the pain out of peer-to-peer payments. We are bringing a better way to send, spend and save to anyone who has ever sought an alternative to the traditional banking system.
 
 
 
 Overview
 
 
 We&rsquo;re looking for a CRM Specialist to join our Marketing team and help drive customer engagement, retention, and acquisition. This role will focus on building targeted campaigns, optimizing automation flows, and using data-driven insights to improve user experience. You will be responsible for executing CRM strategies that enhance customer lifecycle management through segmentation, A/B testing, and acquisition-focused initiatives.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 A/B Testing &amp; Optimization: Conduct experiments to test different messaging, timing, and incentives to improve conversion and retention rates
 </li>
 <li>
 Segmentation &amp; Targeting: Build customer segments based on behavior, demographics, and lifecycle stages to create personalized experiences
 </li>
 <li>
 Automations &amp; Journeys: Set up and optimize automated workflows for onboarding, activation, engagement, and reactivation
 </li>
 <li>
 Acquisition &amp; Engagement Campaigns: Support user acquisition efforts by leveraging CRM tools to convert sign-ups into active users
 </li>
 <li>
 Analytical Insights: Monitor and analyze CRM performance, identifying trends and areas for improvement
 </li>
 <li>
 Multi-Channel Execution: Manage push notifications, SMS, and in-app messaging to deliver timely and relevant communication
 </li>
 <li>
 Collaboration: Work closely with Product, Growth, and Data teams to align CRM initiatives with business goals
 </li>
 <li>
 Content &amp; Copy Collaboration: Brief the copywriter on CRM campaign content and messaging.
 </li>
 <li>
 Review, refine, and ensure copy quality aligns with brand tone and objectives
 </li>
 <li>
 Have a sharp eye for detail, making sure all content is engaging, accurate, and optimized for conversion
 
 
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor of Business Administration, Marketing or any relevant field.
 
 
 
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong analytical mindset with the ability to interpret data and make data-driven decisions
 </li>
 <li>
 Hands-on experience with CRM platforms (e.g., Braze, MoEngage, Clevertap, Iterable, or similar)
 </li>
 <li>
 Experience running A/B tests and optimizing customer journeys
 </li>
 <li>
 Understanding of user segmentation and lifecycle marketing
 </li>
 <li>
 Familiarity with SQL or data visualization tools is a plus
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally
 
 
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 1-3 years of experience in CRM, Marketing Automation, or Growth Marketing
 
 
 
 
 </li>
 </ul>
</div>

Marketing - CRM Specialist

Behavioral Health Network, Inc.

<div>Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a motivated and data-driven Performance &amp; Engagement Specialist to join our Human Resources Division. Recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to foster a workplace culture rooted in integrity, inclusion, and continuous improvement.

What You&rsquo;ll Do:

As a Performance &amp; Engagement Specialist, you&rsquo;ll play a key role in advancing BHN&rsquo;s employee engagement, retention, and performance initiatives. You&rsquo;ll collaborate with HR leaders to design, execute, and refine programs that elevate the employee experience across all stages of the talent lifecycle.

What We Offer:
<ul>
<li>Mission-Driven Work &ndash; Support initiatives that directly impact employee engagement, culture, and retention.</li>
<li>Career Growth &ndash; Join a high-performing HR team that encourages innovation and professional development.</li>
<li>Comprehensive Benefits &ndash; Competitive compensation, generous PTO, 403(b) retirement plan, tuition reimbursement, and health coverage.</li>
<li>Collaborative Culture &ndash; Partner with colleagues across departments to promote organizational excellence.</li>
<li>Inclusive Environment &ndash; Contribute to a workplace that values equity, diversity, and belonging.</li>
</ul>
Key Responsibilities:
<ul>
<li>Use data and analytics to connect performance, engagement, and retention metrics to actionable insights.</li>
<li>Support the rollout and ongoing management of BHN&rsquo;s performance management system and employee engagement survey.</li>
<li>Develop and coordinate trainings, workshops, and employee learning labs focused on engagement and performance development.</li>
<li>Partner with HRIS, Marketing &amp; Communications, and Business Partners to align strategies and implement engagement campaigns.</li>
<li>Manage lifecycle survey vendor relationships and optimize metrics, dashboards, and reporting.</li>
<li>Lead initiatives to enhance recognition, communication, and employee experience across BHN.</li>
<li>Stay current on best practices in employee engagement, inclusion, and retention to drive continuous improvement.</li>
</ul>
Who You Are:
<ul>
<li>High School Diploma or GED (required); Bachelor&rsquo;s Degree in a related field (preferred).</li>
<li>3+ years of Human Resources experience (recruiting, onboarding, or generalist experience preferred).</li>
<li>Strong analytical skills with experience in data interpretation and performance metrics.</li>
<li>Proficient in Microsoft Office Suite and experienced with HRIS or Applicant Tracking Systems (ATS).</li>
<li>Excellent written and verbal communication skills.</li>
<li>Highly organized with exceptional attention to detail and project management capabilities.</li>
<li>Collaborative team player with creativity, initiative, and adaptability.</li>
</ul>
About Us:

Since 1938, Behavioral Health Network has been a trusted leader in behavioral health care, providing high-quality, affordable, and culturally responsive services across Western Massachusetts. With over 130 programs and 3,000 employees, BHN supports children, adults, and families at every stage of their behavioral health journey.

How to Apply:

If you&rsquo;re ready to help shape a culture where employees thrive, we want to hear from you! Click &ldquo;Apply for Job&rdquo;.<h4 class="jobSectionHeader">
Education</h4>
Preferred<ul><li>
High School or better</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Performance and Engagement Specialist

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