customer experience analyst

Super Bytes

Job Title: Data analyst Location: Dubai (On-site) Salary: 2000-2500aed +perks Benefits:&nbsp;Company-provided accommodation, visa, food, and transportation.&nbsp;Requirements:&nbsp;<ul><li>1–2 years of experience as an Data analyst or similar role.</li><li>Excellent knowledge of MS Excel and Google Sheets (Advanced Level — formulas, pivot tables, dashboards, etc.).</li><li>Strong analytical and reporting skills.</li><li>Ability to handle large data sets and generate daily/weekly/monthly reports</li><li>Good communication and coordination skills</li><li>Attention to detail and accuracy in data management</li><li>Ability to work independently and meet deadlines</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Prepare and maintain daily&nbsp;reports and dashboards.</li><li>Track team performance and operational metrics</li><li>Support management with accurate data insights and analysis</li><li>Coordinate with different departments for data collection and verification</li></ul>

Jr. Data Analyst

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Global opportunities, limitless growth.We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,Overall descriptionResponsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.Responsibilities for overall process execution and target achievement from offer to final handover to the customer.Foster customer acquisitions and loyalty.Complete sales in line with business plans and internal proceduresResponsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.Resolves customer issues and drives customer satisfaction.Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.Managing all collection activities in line with the New Installation contract for each sale.Requirements:Bachelors degree in engineeringExcellent interpersonal communication skillsIT Skills: MS-Office , SAP, SharePoint is an asset3-8 year of experience in a similar role.Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

NI Sales Representative

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

Rushabh Sealink Logestic Pvt Ltd

Role SummaryWe are looking for a proactive and organized Indoor Sales Executive to support business development through client coordination, follow-ups, and sales support related to freight forwarding and logistics services.&nbsp;Key Responsibilities<ul><li>Handle client inquiries, follow-ups, and coordination via calls and emails.</li><li>Support outdoor sales by managing quotations, proposals, and documentation.</li><li>Identify potential business opportunities from leads and existing customers.</li><li>Coordinate with operations teams to ensure timely and smooth shipment execution.</li><li>Maintain customer records, sales data, and MIS reports.</li><li>Strengthen relationships with existing customers to ensure repeat business.</li><li>Support marketing and sales initiatives to achieve overall business targets. &nbsp;</li></ul>Requirements &amp; Skills<ul><li>Minimum 1–2 years of experience in pure freight forwarding (UAE experience is mandatory).</li><li>Exposure to handling genuine Export / Import Sea Freight customers is required.</li><li>Excellent verbal and written communication skills.</li><li>Pleasing personality with strong coordination and customer-handling skills.</li><li>Working knowledge of freight forwarding, shipping, logistics, and supply chain processes.</li><li>Detail-oriented, organized, and capable of managing multiple tasks efficiently.</li></ul>

Indoor Sales Executive

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Qureos

Head of Sales - Qureos&nbsp;UAE or Saudi Arabia · Full-timePrimarily MENA, with global oversightBacked by global &amp; regional tier-1 investors&nbsp;About Qureos&nbsp;Hiring is still broken. Slow, inconsistent, and frustrating for everyone involved.Qureos is changing that, using AI, automation, and structured hiring systems to help companies hire in days, not months.&nbsp;We’re well-funded, scaling fast, and at a stage where sales leadership matters more than volume.&nbsp;Now we’re looking for a Head of Sales who can build a revenue engine, not just hit a number.&nbsp;If you’ve scaled sales teams in MENA, love structured execution, and get a rush from watching pipeline turn into predictable revenue, keep reading.&nbsp;The Role&nbsp;This is an end-to-end revenue leadership role.You’ll own new business, expansion, renewals, and customer success, leading SDRs, closers, and CS as one tightly aligned revenue machine.You’re walking into a team that’s early-stage, ambitious, and moving fast, with enough structure to build on, and plenty of room to design the system properly.You’ll report directly to the CEO and work closely with the founders and board, shaping Qureos’ commercial strategy as we scale across MENA and beyond.This role is part builder, part operator, part coach, with real founder-level ownership.&nbsp;What You’ll Own &nbsp;Revenue &amp; Growth&nbsp;<ul><li>Own end-to-end revenue across new business, expansion, and renewals</li><li>Design and execute a hybrid sales motion with a stronger outbound engine</li><li>Build predictable pipeline and forecast accuracy across regions</li><li>Drive revenue growth while maintaining deal quality and long-term value</li></ul>&nbsp;Team Leadership&nbsp;<ul><li>Lead and scale:<ul><li>SDRs</li><li>Sales Managers</li><li>Customer Success / Account Managers</li></ul></li></ul>&nbsp;<ul><li>Set clear roles, expectations, KPIs, and career paths</li><li>Coach teams on discovery, value selling, objection handling, and deal strategy</li><li>Create a culture of ownership, urgency, and clarity</li></ul>&nbsp;Sales Strategy &amp; Execution&nbsp;<ul><li>Own MENA sales strategy with secondary global oversight</li><li>Navigate multi-stakeholder enterprise deals with confidence</li><li>Manage both long and short sales cycles</li><li>Partner with Marketing, Growth, and Product to tighten conversion and messaging</li><li>Ensure sales is deeply aligned with product value and customer outcomes</li></ul>&nbsp;Sales Operations &amp; Process&nbsp;<ul><li>Build structured, repeatable sales processes across SDR, AE, and CS</li><li>Strong command of CRM usage, pipeline hygiene, forecasting, and reporting</li><li>Define qualification standards, deal stages, and handoffs</li><li>Use data to diagnose bottlenecks and fix them fast</li></ul>&nbsp;Customer Success &amp; Expansion&nbsp;<ul><li>Ensure smooth handoff from sales to CS</li><li>Own renewals, expansions, and long-term account growth</li><li>Build feedback loops between customers, sales, and product</li></ul>&nbsp;Who You Are&nbsp;<ul><li>10+ years in B2B sales, ideally in HR tech, talent platforms, SaaS, or marketplaces</li><li>Proven experience scaling sales teams in MENA</li><li>Strong background owning end-to-end revenue (SDR → Sales → CS → Renewals)</li><li>Comfortable operating in early-stage environments with speed and ambiguity</li><li>Deeply structured, you believe process enables speed</li><li>Strong operator mindset: forecasts, CRM hygiene, pipeline coverage</li><li>Confident dealing with founders, boards, and enterprise stakeholders</li><li>A coach, not just a closer</li><li>High ownership, high standards</li><li>Thinks like an owner. Moves like a founder.</li></ul>&nbsp;We win when you win.&nbsp;Why Join Qureos&nbsp;<ul><li>Build the sales engine of a category-defining HR-tech company</li><li>Work directly with founders and board</li><li>Massive MENA opportunity with global expansion ahead</li><li>Real ownership and autonomy</li><li>A product that genuinely delivers ROI</li><li>A culture that values clarity, speed, and execution</li></ul>&nbsp;If You’re Still Reading…&nbsp;This role isn’t for someone looking to “manage what exists.”It’s for someone who wants to build something that lasts.&nbsp;Apply and let’s scale Qureos together.

Head of Sales

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