senior account manager, aws, menat (bahraini nationals only) Jobs in Bahrain

senior account manager, aws, menat (bahraini nationals only)

bdm (software sales) - bahrain Jobs in Bahrain

bdm (software sales) - bahrain

complex human resources coordinator (bahraini) Jobs in Bahrain

complex human resources coordinator (bahraini)

custom clearing officer (bahraini candidate) Jobs in Bahrain

custom clearing officer (bahraini candidate)

customer service representative (bahrain) Jobs in Bahrain

customer service representative (bahrain)

customer experience associate bahrain

Jet Bridge Consulting WLL

We are seeking a highly motivated and analytical Customer Experience (CX) Associate to join our consulting team, specializing in the airport and aviation sector. In this role, you will play a crucial part in analyzing and enhancing the passenger experience for our airport clients. You will work closely with a team of strategists and analysts to identify pain points, collect data, and contribute to the development of actionable strategies that drive tangible improvements in customer satisfaction and operational efficiency. This is a unique opportunity to apply your skills in a project-based environment, tackling complex challenges for major aviation clients.Key Responsibilities:<ul><li>Data Collection &amp; Analysis: Conduct quantitative and qualitative research to understand the end-to-end passenger journey. This includes designing and administering surveys, conducting passenger interviews, and analyzing operational data to identify trends and areas for improvement.</li><li>Journey Mapping: Assist the team in creating detailed customer journey maps that visualize passenger touchpoints, emotions, and pain points across various airport services (e.g., check-in, security, retail, boarding).</li><li>Insights &amp; Reporting: Synthesize research findings into clear, concise reports and presentations. You will help the team translate complex data into compelling insights and recommendations for our clients.</li><li>Strategy &amp; Solution Development: Contribute to brainstorming and problem-solving sessions to develop innovative solutions and CX strategies that address identified challenges.</li><li>Stakeholder Collaboration: Work alongside the team to prepare for and participate in client workshops and meetings. You will interact with airport personnel, stakeholders, and other third-party vendors to gather information and present findings.</li><li>Project Support: Provide general project support, including documentation, task tracking, and ensuring project timelines are met.</li></ul>Qualifications:<ul><li>Should be an English native speaker</li><li>Bachelor&rsquo;s degree in Business, Marketing, Data Science, Economics, or a related field.</li><li>0 -1 years of experience in a research, analytical, or consulting role. Experience in customer experience or the aviation/travel industry is a significant plus.</li><li>Strong analytical skills with the ability to interpret data and draw meaningful conclusions. Proficiency with data analysis tools (e.g., Excel, Tableau, SPSS) is a plus.</li><li>Excellent written and verbal communication skills. You must be able to articulate complex ideas clearly and effectively.</li><li>Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.</li><li>A collaborative mindset and the ability to work effectively as part of a small, focused team.</li><li>A curious and proactive attitude with a passion for problem-solving and making a real impact.</li></ul>Job Type: Full-time

Customer Experience Associate - Bahrain

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25130327
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Property Operations and Guest Relations Needs
 
 
 
 <ul>
 <li>
 Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
 </li>
 <li>
 Communicates any variations to the established norms to the appropriate department in a timely manner.
 </li>
 <li>
 Sends copy of MOD report to all departments on a daily basis.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Supporting Profitability Goals
 
 
 
 <ul>
 <li>
 Understands and complies with loss prevention policies and procedures.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
 </li>
 <li>
 Empowers associates to provide excellent customer service.
 </li>
 <li>
 Provides immediate assistance to guests as requested.
 </li>
 <li>
 Serves as a leader in displaying outstanding hospitality skills.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Ensures associates understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans to improve guest satisfaction.
 </li>
 <li>
 Records guest issues in the guest response tracking system.
 
 
 </li>
 </ul>
 
 Assisting Human Resources Activities
 
 
 
 <ul>
 <li>
 Participates as needed in the investigation of associate and guest accidents.
 </li>
 <li>
 Observes service behaviors of associates and providing feedback to individuals.
 </li>
 <li>
 Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Ensures associates are cross-trained to support successfully daily operations.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
 </li>
 <li>
 Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Manager on Duty

<div>Additional Information 
Job Number25130327 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of associate and guest accidents.</li></ul>
<ul><li>Observes service behaviors of associates and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures associates are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div>
#LI-NS1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Gulf Air

<div>JOB PURPOSE 
<h3 class="jobSectionHeader">
Responsible to meet, assist and greet Hala Bahrain customers at Bahrain International Airport and assisting them through airport procedures, such as immigration, security and baggage drop off or claim to ensure a complete and high-quality service to their onward journey whether arriving or departing the terminal.</h3>
KEY ACCOUNTABILITIES 
<ul><li><h3 class="jobSectionHeader">
Meet, greet, and assist passengers, and aid from arrival to their onward transportation, or in case of departing passenger, from curbside to the boarding gate.</h3></li><li><h3 class="jobSectionHeader">
Arrange bookings for Hala Bahrain services from the customer service desks in the arrival and departure halls.</h3></li><li><h3 class="jobSectionHeader">
Provide Hala Bahrain Services in compliance with the operating policies and procedures to ensure high quality service delivery.</h3></li><li><h3 class="jobSectionHeader">
Be aware of all information related to Hala Bahrain service offering and provide timely and adequate information to passengers as per their inquiry.</h3></li><li><h3 class="jobSectionHeader">
Cross-sell and/or up-sell services to passengers.</h3></li><li><h3 class="jobSectionHeader">
Operate office equipment such as air-to-ground radio, airport access control, computers, and phones as and when required.</h3></li><li><h3 class="jobSectionHeader">
Maintain and update records, MIS, and/or databases of passengers, customers interactions and transactions, feedback, etc.</h3></li><li><h3 class="jobSectionHeader">
Assist with problems and offer practical advice on arrival issues i.e. phone cards, where to eat, emergency accommodation, lost/damaged luggage etc.</h3></li></ul>
QUALIFICATIONS, EXPERIENCE &amp; SKILLS 
<ul><li><h3 class="jobSectionHeader">
High National Diploma</h3></li></ul>
Experience<ul><li>
1-2 years of working experience in sales, customer service and promotional services.</li></ul><div>
Job Specific Skills:</div><ul><li><h3 class="jobSectionHeader">
Ability to work calmly under pressure.</h3></li><li><h3 class="jobSectionHeader">
Basic administrative skills</h3></li><li><h3 class="jobSectionHeader">
In-depth understanding of service offerings, policies, and procedures to accurately inform passengers.</h3></li><li><h3 class="jobSectionHeader">
Skill in arranging bookings for Hala Bahrain services at customer service desks in departure and arrival halls.</h3></li></ul></div>

AGENT - HOSPITALITY SERVICES

Newton Properties

Job Title: Property AdvisorJob Type: Full-timeIndustry: Real Estate BrokerageExperience: 2 years of Sales or a customer-facing role in the Kingdom of BahrainReporting to: CEOJob Summary:Newton Properties is seeking a motivated and professional candidate to join the team in Bahrain. The successful individual will be responsible for assisting clients buy, sell, and rent residential and commercial properties, with a strong focus on customer service, local market knowledge, and preferably regulatory compliance in the Kingdom of Bahrain.Key Responsibilities:1. Assist clients in buying, selling, and renting properties across Bahrain.2. Source properties and prepare listings with detailed descriptions, photos, and relevant information.3. Generate leads through networking, referrals, advertising, and online digital platforms.4. Conduct property viewings and provide accurate market insights to clients.5. Advise clients on current real estate trends, property values, and investment opportunities.6. Negotiate sales and rental agreements on behalf of clients.7. Build and maintain strong client relationships, ensuring a professional and trustworthy reputation.8. Coordinate with landlords, property managers, developers and other stakeholders.9. Keep updated on new projects, government regulations, and market developments.10. Ensure compliance with the Real Estate Regulatory Authority (RERA &ndash; Bahrain) requirements at all times.Qualifications and Requirements:1. Proven experience in a sales or a customer-facing role in Bahrain.2. Excellent communication, negotiation, and networking skills.3. Proficiency in English (spoken &amp; written), Arabic (preferred) and additional languages is an advantage.4. Valid Bahrain driving license and own car.Key Competencies:1. Sales driven mindset with a professional approach.2. Attention to detail and ability to handle documentation accurately.3. Ability to work independently and as part of a team.4. High ethical standards and a customer first attitude.5. Strong time management and organizational skills.Benefits:1. Attractive package with allowances structure.2. Continuous professional development support and training.3. Real Estate Brokerage training certification with obtaining RERA License.4. Access to a wide portfolio of properties and exclusive listings.5. Opportunity to work in a great and fun culture with a dynamic team.6. Career growth opportunities within the company.Job Types: Full-time, PermanentExperience:<ul><li>Sales: 2 years (Preferred)</li></ul>

Property Advisor

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 Are you a detail-oriented and customer-focused professional looking to make an impact in a dynamic sales environment? Raffles Al Areen Palace is seeking a talented Sales Coordinator to join our collaborative team. In this role, you'll play a crucial part in supporting our sales efforts and ensuring smooth operations.
 
 
 <ul>
 <li>
 Assist the sales team with administrative tasks, including data entry, report generation, and document preparation
 </li>
 <li>
 Coordinate and schedule sales meetings, appointments, and client follow-ups
 </li>
 <li>
 Manage and update customer information in the CRM system
 </li>
 <li>
 Prepare and distribute sales materials, proposals, and presentations
 </li>
 <li>
 Act as a liaison between the sales team and other departments
 </li>
 <li>
 Monitor and track sales performance metrics
 </li>
 <li>
 Respond to customer inquiries and provide excellent customer service
 </li>
 <li>
 Assist in organizing and executing sales events and trade shows
 </li>
 <li>
 Collaborate with marketing team to support lead generation efforts
 </li>
 <li>
 Maintain accurate and up-to-date sales records and documentation
 </li>
 <li>
 Contribute to the development and implementation of sales strategies
 </li>
 <li>
 Support the onboarding process for new sales team members
 </li>
 <li>
 Supply of stationary and collateral supplies in the Sales &amp; Marketing office.
 </li>
 <li>
 Assist with the travel trips and related logistics.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2+ years of experience in sales support or a related field
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field (preferred)
 </li>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
 </li>
 <li>
 Experience with CRM software
 </li>
 <li>
 Excellent time management and organizational skills
 </li>
 <li>
 Strong attention to detail and ability to multitask
 </li>
 <li>
 Problem-solving abilities and analytical thinking
 </li>
 <li>
 Customer service orientation and strong interpersonal skills
 </li>
 <li>
 Knowledge of sales processes and best practices
 </li>
 <li>
 Ability to work efficiently in a fast-paced environment
 </li>
 <li>
 Basic understanding of sales metrics and reporting
 </li>
 <li>
 Adaptability and willingness to learn new skills and technologies
 </li>
 <li>
 Team player with a positive attitude and goal-oriented mindset
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Sales Coordinator

viacloud

Store Keeper cum Accountant Location: Bahrain (On-site, Office-based) Industry: Telecom (Fiber Assets, Switches, Routers, Cables, etc.)We are a telecom company in Bahrain seeking a Store Keeper cum Accountant to manage our store inventory and assist with accounting tasks. Interested candidate should apply with their CV at email : hr@viacloud.comKey Responsibilities:<ul><li>Receive, issue, and record equipment and materials.</li><li>Maintain and reconcile inventory records.</li><li>Conduct periodic physical stock verification.</li><li>Prepare reconciliation statements (bank, customer billing, etc.).</li><li>Assist with basic accounting and documentation.</li></ul>Requirements:<ul><li>Must be currently in Bahrain (overseas applicants will not be considered).</li><li>Diploma or certification in accounting or finance.</li><li>Basic experience in storekeeping/inventory control preferred.</li><li>Good English communication skills (written &amp; spoken).</li><li>Computer literacy (Advance MS Excel; accounting software a plus).</li><li>Willing to work from office during standard working hours.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary :</li></ul>

2025-05-Store Keeper Cum Accountant

Explore 746+ Customer experience associate bahrain in Bahrain this September. Find roles across top companies and apply now to boost your career.

746 customer experience associate bahrain jobs IN Bahrain

Customer Experience Associate - Bahrain

Manager on Duty

Manager on Duty

AGENT - HOSPITALITY SERVICES

Property Advisor

Sales Coordinator

2025-05-Store Keeper Cum Accountant