customer experience designer

Anova Cabinets and Stone

Type: Full-timePay: $24/hr + performance bonusesGrowth Path: Senior Designer or Specialized LeadYou&rsquo;re a designer who knows what works.You own the customer experience. From the first hello to the finished product at the end of the project.You've worked with customers before. You know how to ask good questions, keep things organized, and follow through. You want to guide real decisions and see projects come together.This role combines sales, design, and leadership. You will walk customers through our showroom, help them choose their right materials, create designs based on their needs and your experience, and guide the project smoothly throughout the entire process, all with the support of our team.You'll start at the level which matches your skill set and grow into more complex designs and larger projects over time. If you're detail-oriented, always looking to grow, and take pride in doing the right things, we will teach you everything else.About UsAt Anova Cabinet and Stone, we help homeowners, contractors, and developers create spaces that feel good to live in.We offer high-quality cabinets, countertops, and materials without the custom price tag and we treat every customer with respect and clarity. Our goal is for each customer to be confident, informed, and well taken care of.We believe everyone who works here should leave better than they started. We do not expect perfection. We expect presence, initiative, willingness to learn, and ownership.What You&rsquo;ll DoYou'll work directly with customers from the moment they walk in to the moment their project is completed.Depending on your experience, you may start with simpler layouts and grow into more complex kitchen and bath designs over time.You will:<ul><li>Greet walk-in customers and referrals and guide them through the showroom</li><li>Ask the right questions to understand scope, timeline, budget, and decision-makers</li><li>Help customers select cabinets, countertops, and other related materials</li><li>Create quotes and management project files using our tools (Odoo, 2020 Design, Email, etc.)</li><li>Design kitchen and bath layouts</li><li>Explain layout options, tradeoffs, and constraints in a clear, confident way.</li><li>Manage follow-ups, revisions, and customer communication</li><li>Coordinate with project manager, and the team to ensure effective scheduling for the team.</li><li>Catch issues early, measurements, spacing, appliance, or plumbing constraints.</li><li>Improve your speed, accuracy, and confident with every project.</li></ul>You won&rsquo;t be thrown into the deep end. We train, review, and support. What matters is that you own your work and keep projects moving forward.Who This Role Is ForThis role is for someone who wants end-to-end responsibility.You like having control of your work. You take pride in your work, accurate quotes, clean designs, and smooth projects. When something goes wrong, you communicate effectively through the pressure.You don't need to be a senior designer on day one. You do need to be coachable, organized, and accountable.You might be a fit if you:<ul><li>Enjoy working directly with customers.</li><li>Want to grow into a strong leader and kitchen and bath designer</li><li>Communicate clearly and follow up without reminders</li><li>Can manage multiple open projects without dropping details</li><li>Learn from feedback and want to improve every week</li><li>Take ownership of outcomes, not just tasks</li></ul>What Experience will Help You Succeed<ul><li>Experience in retail, showroom, or customer-facing sales</li><li>Comfort using a computer and learning new tools</li><li>Ability to write clean emails and document projects clearly</li><li>Experience with 2020 Design (not required)</li><li>Familiarity with remodeling, cabinetry, or construction basics (preferred)</li><li>Willingness to work weekends</li><li>Bilingual skills are helpful but not required.</li></ul>Schedule &amp; Compensation<ul><li>Full-time, 5 days/week (Sunday-Saturday showroom)</li><li>Hourly pay + commission on revenue + team bonuses</li><li>Paid training and development</li><li>Clear advancement path</li></ul>How to ApplyEmail your resume and answer 3 short prompts to jobs@anovacabinetstone.com:<ul><li>What interest you about this role?</li><li>What is something you're proud of in your past work?</li><li>What is one skill you're active working to improve now?</li></ul>We&rsquo;re looking for clarity, not perfection.Visit us at www.anovacabinetstone.com/jobs to apply!Job Type: Full-timePay: From $24.00 per hourShift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Sacramento, CA 95823 (Required)</li></ul>Work Location: In person

Sales and Designer

Steampunk

<div>Overview:
<div>
As a Service Designer, you will be responsible for guiding government clients through our Design Intelligence&trade; framework, incorporating human-centered methods to solve end to end organization and experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the voice of the customer, making sure their needs are considered and met within a proposed solution.</div>
Contributions:
<div>
Responsibilities</div><ul><li>
Participate in all aspects of discovery to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives</li><li>
Conduct workshops and interviews to frame pain points and opportunities; define problem statements and validate hypothesis</li><li>
Synthesize research and data to communicate insights and make recommendations that will shape mission/program strategy, service and workflow innovations, and a compelling future experience vision</li><li>
Create journey maps, service blueprints, vision road maps, personas, ecosystem and experience maps that articulate needs, gaps, and actionable recommendations for organizational and process improvements</li><li>
Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment</li><li>
Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment and understand how research should be integrated into technological considerations</li><li>
Ensure all deliverables across a variety of projects are produced at the highest quality</li></ul>
Qualifications:
<div>
Qualifications</div><ul><li>
Ability to obtain a U.S. government Public Trust Security Clearance</li><li>
6+ years of experience in human centered design, service design, and/or customer experience design</li><li>
Current portfolio demonstrating ideology, methods, tools, skills, and craft</li><li>
Thorough knowledge and demonstrated experience conducting primary and secondary research including stakeholder and user-interviews, design-thinking and co-creation workshops and applying those insights to personas, journey maps, process maps, ecosystem maps, roadmaps, stakeholder maps, and service blueprints</li><li>
Ability to think strategically and holistically and connect dots across multiple workstreams, stakeholder groups, and ecosystems</li><li>
Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints including writing stories and story pointing</li><li>
Proficiency in tools like Adobe Creative Suite, Mural, and Lucidchart</li><li>
Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome</li><li>
Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers</li><li>
A natural curiosity for solving problems coupled with strong analytical skills</li><li>
A collaborative nature with excellent written communication and presentation skills</li><li>
Experience working in a project-based environment</li><li>
Degree or equivalent experience in HCD, and/or service design</li><li>
Local to Washington, DC metro area</li></ul><div></div><div> 
Bonus Points</div><ul><li>
Previous work experience in or with the federal government</li><li>
Previous work experience as a consultant</li></ul>
About steampunk:
<div>
About Steampunk</div><div>
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $120,000 to $180,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk&rsquo;s total compensation package for employees. Learn more about additional Steampunk benefits here.</div><div></div><div> 
Identity Statement</div><div>
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</div><div></div><div> 
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Design Intelligence&trade; process, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers &ndash; and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.</div><div></div><div> 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.</div></div>

Senior Service Designer

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Reviews, validates, and standardizes customer communication embedded in front-end journeys, transactional messages, notifications, and service touchpoints to ensure customers understand what to expect at every stage of interaction
 </li>
 <li>
 Review and refine service scripts, internal response templates, and FAQs to ensure accuracy and clarity.
 </li>
 <li>
 Develop and maintain the Customer Experience Communication Standards Guide, covering tone, structure, and translation principles.
 </li>
 <li>
 Partner with Journey and Service Design teams to ensure communications support the intended customer outcome.
 </li>
 <li>
 Lead periodic reviews of existing scripts and automated responses to remove jargon and improve comprehension.
 </li>
 <li>
 Support testing of message variants to improve engagement, satisfaction, and resolution metrics.
 </li>
 <li>
 Advise Contact Centre and Branch teams on best-practice phrasing for high-impact customer interactions.
 </li>
 <li>
 Ensure all Arabic and English versions of customer communication are accurate, culturally attuned, and aligned in tone.
 </li>
 <li>
 Provide coaching or short training sessions to internal stakeholders on customer-centred writing.
 </li>
 <li>
 All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 4 &ndash; 6 years&rsquo; experience in UX writing, service communication, or customer-experience design &mdash; not marketing.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Degree in Communications, Linguistics, Psychology, or related field.
 </li>
 <li>
 Fluent in both Arabic and English (spoken and written) &mdash; must be able to edit and produce content in both languages.
 </li>
 </ul>
</div>

Manager – Customer Journey Communications & Standards

Dua Designer

Experienced Sales Executive &ndash; Dua DesignerDolmen Mall Tariq Road: [Karachi, Pakistan]Job Type: Full-timeAbout UsDua Designer is a growing retail women clothing brand offering premium designer wear. We are looking for energetic and customer-focused Experienced Sales Executives to join our team. If you are passionate about fashion, enjoy engaging with customers, and thrive in a professional retail environment, we&rsquo;d love to meet you.Key Responsibilities<ul><li>Welcome and assist customers with product selection in a professional and polite manner.</li><li>Maintain shop cleanliness, organization, and proper display of inventory.</li><li>Accurately record all sales and stock movements in the system/register.</li><li>Ensure items are arranged and returned properly after showing to customers.</li><li>Uphold excellent customer service standards and represent the brand positively.</li><li>Handle daily shop upkeep and contribute to smooth operations.</li></ul>Requirements<ul><li>Prior experience in retail sales or customer service preferred (fashion industry experience is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Punctual, disciplined, and reliable.</li><li>Ability to work in a team-oriented and customer-driven environment.</li><li>Presentable appearance and willingness to follow uniform &amp; grooming standards.</li><li>Must be available to work shop timings:</li><li>Mon&ndash;Thu: 12 PM &ndash; 10 PM</li><li>Fri: 3 PM &ndash; 11 PM</li><li>Sat: 12 PM &ndash; 11 PM</li><li>Sun: 3 PM &ndash; 10 PM</li></ul>How to ApplyIf you&rsquo;re motivated, customer-focused, and want to grow in the fashion retail industry, apply now with your updated CV.Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Salesman

Petal Passion

We are hiring for a seasoned floral designer. Experience is a must within a floral shop. We will be hiring 1 maybe 2 designers. very fast paced and long hours possibly. We are needing a designer for the 12,13 and 14th of February. Please leave a message including experience.208-360-5059.Job Type: TemporaryPay: $12.00 - $18.00 per hourExperience:<ul><li>Merchandising: 1 year (Preferred)</li><li>Customer service: 1 year (Required)</li><li>Floral design: 1 year (Preferred)</li></ul>Work Location: In person

Floral Designer

Qureos

Overview We are looking for undergraduate candidates who are passionate about pursuing a career in Sales & Marketing / Business Development. As a Management Trainee Officer (MTO), you will gain hands-on experience in the luxury audio-visual, automation, and designer furniture sectors. You will work closely with our experienced team, developing key skills and competencies in sales and marketing within a dynamic, customer-focused environment. Responsibilities <ul><li>Assist in executing sales and marketing strategies to promote Ikonhouse's Audio Visual Solutions for Home Cinemas, Media Rooms, automation, and designer furniture products.</li><li>Support customer engagement efforts, ensuring an outstanding shopping experience.</li><li>Collaborate with team members to identify customer needs and deliver tailored solutions.</li><li>Participate in product demonstrations and presentations to educate clients on Ikonhouse's offerings.</li><li>Contribute to market research efforts, identifying trends and potential customer segments.</li><li>Work with cross-functional teams to enhance customer service and overall satisfaction.</li><li>Actively engage in training sessions to develop product knowledge, sales, and marketing skills.</li></ul> Qualifications <ul><li>An undergraduate with 0 - 2 years of experience.</li><li>Strong communication (English & Arabic) and interpersonal skills.</li><li>Interest in Sales, Marketing, or a related field.</li><li>Enthusiastic about technology, design, and customer service.</li><li>Ability to work from office (Dubai) with occasional local travel to meet clients.</li></ul>If you're eager to start your journey in a luxury sales and marketing environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Sales and Marketing Intern (National Talent)

Descon Signage Solutions

Graphic Designer ABOUT US Descon is an established company that designs, develops, manufacturers, and sells a variety of artwork signage and graphic solutions for use in school environments. We specialize in creating high quality theme designs in cafeterias and school interiors which incorporate educational values, slogans, philosophies, school spirit and health/wellness concepts into the school atmosphere.This growing company is seeking an energetic graphic designer who desires to join a team of designers in working on multiple design efforts and projects. This designer should have a desire to work on large format scale graphics, signage, displays, etc. and must be willing to be creative while still following a standardized development process.GRAPHIC DESIGNER ROLE The primary task of this position is to design graphic artwork that creates themed interior spaces for food service, athletics, and educational environments. The Designer may work in both the custom interior graphics area of the business and the standard products area of the business, shown on our website. Additional design work may include company literature, marketing materials, etc. Our artists are unique in that the Designer gets to see the &ldquo;big picture&rdquo; and can be involved in all aspects of projects from appointments with customers, raw creative visual designs, modifications of existing designs, setup for manufacturing production, installation of final product, and marketing of prior projects.PRIMARY REQUIREMENTS &amp; PREFERENCES<ul><li>Competency</li></ul>o Associate Degree (Bachelor Degree preferred) in Graphic Design or equivalent experienceo Experienced in Adobe Creative Suite (InDesign, Photoshop, Illustrator) on Windows platform, MS Office programso Comfortable working with large‐format graphics and large files while building art files using layers/styleso Ability to use artistic styles appropriate for children and family audienceo Strong understanding of typography and readability, use of coloro Competence in graphic design techniques and art productiono Prior experience with creating marketing concepts and/or motion graphics is a pluso Must be detail oriented with an emphasis on error avoidance<ul><li>Character</li></ul>o High level of professionalism with customer interactions and internal communications.o Self‐motivated with ability to take direction and work productively with minimal assistanceo Comfortable with following a process and with receiving constructive feedback/critique on design elementso Ability to work in a team environment within a shared office, preferably with a clean/organized work spaceo Flexible demeanor that has a desire to learn our process, improve their abilities, and develop a positive/passionate attitude for products and company.ESSENTIAL FUNCTIONS &amp; DUTIES<ul><li>Develops an understanding of Descon products and their applications while knowing our process, quality, and operations</li><li>Strive to exceed customer expectations with every project</li><li>Creatively designs innovative graphics that are appropriately themed for schools and that meet customer priorities</li><li>Accurately prepares detailed files for presentation, printing, and production.</li><li>Exhibits critical thinking skills, understands the overall picture about a project and all associated issues</li><li>Exhibits stylistic alignment or capability to emulate and/or advance the current Descon &ldquo;style&rdquo;</li></ul>Position located in Brownsburg IN with most work conducted in person. Salary dependent on experience, position includes medical/vision/life insurance, paid vacation and holidays, IRA match. Interested applicants should send a resume, cover letter, and portfolio samples of work to Michael Young at: hiring@desconinc.comDescon, 463 Southpoint Cir., Suite 600, Brownsburg, IN 46112 Phone 317-852-6300 Fax 317-852-6400 www.DesconInc.comJob Type: Full-timePay: $45,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Graphic design: 1 year (Preferred)</li></ul>Work Location: In person

Graphic Designer for Schools

Search 10000+ Customer experience designer jobs near you this January. New roles added regularly across leading industries. Apply today.