customer experience executive

Love2Laundry

Customer Experience Executive &ndash; Luxury ServicesLocation: Lahore, Pakistan Job Type: Full-time, on-site Company: BridgeNatix Open Positions: 2Job SummaryBridgeNatix is hiring 2 Customer Experience Executives in Lahore to support, a premium garment care and luxury services brand.This role is for candidates with excellent spoken and written English, strong phone etiquette, and the ability to handle demanding customers with professionalism, calmness, and care.You will be responsible for managing customer communication across email, live chat, and phone calls, while coordinating closely with dispatch and operations teams to ensure a smooth customer experience.This is not a basic call centre role. We are looking for polished, organised, and service-minded people who can represent a premium brand properly.Key Responsibilities<ul><li>Handle customer queries across email, live chat, and phone calls</li><li>Provide clear, professional, and timely responses to customers</li><li>Manage customer conversations using Zendesk</li><li>Handle inbound and outbound calls using RingCentral</li><li>Support customers with order updates, collection and delivery queries, complaints, service questions, and follow-ups</li><li>Coordinate closely with dispatch and operations teams to track orders and resolve issues</li><li>Respond to demanding or sensitive customer situations calmly and professionally</li><li>Keep accurate notes, updates, and records in the system</li><li>Escalate urgent or unresolved matters appropriately</li><li>Maintain a premium tone of voice across all customer touchpoints</li><li>Work efficiently across multiple tasks and systems at the same time</li></ul>Requirements<ul><li>Excellent spoken and written English</li><li>Strong phone manners and confidence speaking with premium or demanding customers</li><li>Previous experience in customer service, customer support, live chat, or call handling</li><li>Experience using Zendesk or similar customer support software</li><li>Experience using RingCentral or other call systems is preferred</li><li>Strong multitasking ability and attention to detail</li><li>Ability to stay calm under pressure and handle complaints professionally</li><li>Good coordination skills with dispatch or operations teams</li><li>Strong sense of responsibility, follow-up, and ownership</li><li>Professional attitude and presentable communication style</li></ul>Preferred Experience<ul><li>Experience in luxury, hospitality, premium retail, lifestyle services, or high-end customer support</li><li>Experience handling email, live chat, and phone channels together</li><li>Experience in dispatch coordination, logistics support, or order tracking</li><li>Experience working with demanding customers and service recovery situations</li></ul>What We Are Looking ForWe need people who can:<ul><li>sound polished and confident on the phone</li><li>write professionally over email and live chat</li><li>multitask without losing control</li><li>stay calm when customers are upset or demanding</li><li>represent a premium brand with maturity and care</li></ul>This role will not suit someone who gives robotic replies, avoids pressure, or struggles to communicate clearly.Shift / Working PatternCandidates must be comfortable working in a structured shift environment aligned with business needs.How to ApplyPlease apply with:<ul><li>your CV</li><li>a short note on your customer service experience</li><li>details of any experience with Zendesk, RingCentral, dispatch, or premium customer support</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Experience Executive – Luxury Services

Photobrick

Full-Time Job Opportunity &ndash; Yas Mall, Abu DhabiA global creative company, newly established in Abu Dhabi, is looking to hire a full-time Sales &amp; Customer Experience Executive to manage and operate a specialized kiosk at Yas Mall. This role requires a proactive and dynamic individual who can combine strong sales ability with technical design skills to deliver an exceptional customer experience.Key Requirements<ul><li>Proven sales ability, with strong persuasive communication skills, confidence in approaching customers, and the drive to achieve and exceed sales targets.</li><li>Strong interpersonal skills with a friendly, professional, and engaging personality.</li><li>Proficiency in Adobe Photoshop (or similar photo-editing software) to quickly and effectively modify and customize photos.</li><li>Experience in content creation and social media marketing, including filming and editing short-form video content (Reels/TikToks).</li><li>Ability to operate color printers and equipment for on-demand product printing.</li><li>Good command of English (spoken); knowledge of Arabic is an advantage.</li><li>Ability to work independently and responsibly, managing the kiosk operations from A&ndash;Z.</li><li>Creativity and attention to detail for product display and in-store presentation.</li><li>Strong organizational and time management skills.</li><li>Flexibility to work mall hours, including evenings, weekends, and holidays.</li></ul>Main Responsibilities<ul><li>Actively engage with customers, explain products and services, and close sales.</li><li>Design and fulfill custom photo orders using Photoshop and kiosk equipment.</li><li>Manage product printing, framing, and packaging to ensure high-quality output.</li><li>Capture and publish engaging content (posts, reels, stories) on the kiosk&rsquo;s social media channels.</li><li>Maintain kiosk presentation standards and create an inviting shopping environment.</li><li>Handle daily operations including inventory, cash management, and reporting.</li><li>Provide excellent after-sales service to ensure customer satisfaction and repeat business.</li></ul>What We&rsquo;re Looking ForWe are seeking a candidate who is:<ul><li>Sales-driven with a &ldquo;customer-first&rdquo; mindset.</li><li>Tech-savvy and comfortable working with digital tools.</li><li>Creative and resourceful, able to find solutions quickly.</li><li>Reliable and independent, yet a strong team player when needed.</li></ul>Benefits<ul><li>Attractive Salary + Commission Structure: Competitive base pay with performance-based commission to reward your sales achievements.</li><li>Training &amp; Development: Full training provided on the product, sales techniques, and design tools.</li><li>Career Growth Opportunities: Be part of a global brand with the potential to grow into senior roles as we expand in the UAE.</li><li>Creative Work Environment: Work in a unique concept that combines art, design, and customer engagement.</li><li>Employee Discounts: Enjoy discounts on Photobrick products.</li><li>Exposure to Global Standards: Gain experience working with an international brand and cutting-edge creative products.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Sales Assistant

SMARTBENEFITS

Welcome to Your Next Adventure!Step into a fast-paced, customer-first environment where every interaction matters. As a Customer Service Executive, you&rsquo;ll be at the heart of our CX operations&mdash;ensuring customers have a smooth, reliable, and delightful experience, especially during our busiest meal times. If you enjoy problem-solving, thrive under pressure, and love helping people, this role is for you.What You&rsquo;ll Get Your Hands On:<ul><li>Handle customer interactions across calls, chats, and emails with professionalism and empathy</li><li>Resolve issues related to orders, deliveries, payments, and product quality</li><li>Coordinate with operations, riders, and kitchen teams to ensure timely resolutions</li><li>Manage high volumes during peak hours (lunch &amp;amp; dinner) while maintaining service quality</li><li>Accurately log and track all customer interactions in CRM systems</li><li>Escalate complex cases and follow through until resolution</li><li>Maintain adherence to service standards, SLAs, and internal processes</li></ul>The Magic You Bring<ul><li>1&ndash;3 years of experience in customer service (food delivery, e-commerce, or call center preferred)</li><li>Fluent in Arabic &amp;amp; English (Khaleeji accent is preferred)</li><li>Strong communication skills&mdash;clear, calm, and customer-focused</li><li>Ability to handle pressure, multitask, and manage difficult conversations</li><li>Basic knowledge of CRM tools and computer systems</li><li>Flexibility to work in a 24/7 rotational shift environment</li></ul>Bonus Points if You Have:<ul><li>Experience in a high-growth startup or food delivery platform</li><li>Strong problem-solving mindset with a proactive approach</li><li>Familiarity with customer satisfaction metrics (CSAT, TAT, QA)</li></ul>Success Factors:<ul><li>Customer Satisfaction (CSAT)</li><li>First Contact Response (FCR)</li><li>Resolution Time (TTR)</li><li>Quality Assurance (QA) scores</li></ul>Inside Snoonu&rsquo;s UniverseSnoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.The Dream We&rsquo;re ChasingTo be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.The Quest We&rsquo;re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities.Our Everyday SuperpowersBe Customer Obsessed: &ldquo;Focus on the customer and all else will follow.&rdquo;Act with Integrity: &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;Be Curious and Creative: &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;Lead by Example and Take Ownership: &ldquo;Be the change you want to see and take ownership.&rdquo;Work Smart and Deliver Results: &ldquo;You can do more by doing less, better, and faster.&rdquo;It's All About People: &ldquo;Be a team player; together we are stronger.&rdquo;Perks &amp; Worklife Magic At SnoonuGlobal Vibes &ndash; Collaborate with a worldwide crew.Brain Boosters &ndash; Learning budgets, access to courses, and tools for your growth.Builder&rsquo;s Playground &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.Flexible Time Off &ndash; We take recharging seriously. Generous leave and wellness policies.Agile Everything &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.Great Place to Work&reg; CertifiedWe&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.Certified for ExcellenceOur ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.Beyond the Code: Giving Back MattersWe don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.Diversity Isn&rsquo;t Just a BuzzwordAt Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.Let&rsquo;s Build the Future TogetherApply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support

RedSpeed Illinois

Call Center Director &ndash; Job DescriptionPosition SummaryWe are seeking an experienced and strategic Call Center Director to lead and oversee daily operations of a high-volume customer service and support center with 30+ team members. This role requires a hands-on leader with proven experience implementing and managing phone systems, improving operational performance, developing reporting and forecasting models, and providing executive-level insights to leadership and the CEO.The ideal candidate combines strong operational leadership with technical expertise, workforce management experience, and the ability to drive customer satisfaction, team performance, and organizational growth.Key ResponsibilitiesLeadership &amp; Operations<ul><li>Direct and manage all call center operations for a team of 30+ employees, including supervisors, team leads, and agents.</li><li>Establish performance goals, KPIs, and service standards to ensure operational excellence.</li><li>Oversee staffing, scheduling, workforce planning, and productivity management.</li><li>Develop and maintain a positive, high-performance culture focused on accountability, customer experience, and continuous improvement.</li><li>Conduct regular coaching, performance evaluations, and leadership development for management staff.</li><li>Ensure compliance with company policies, customer service standards, and regulatory requirements.</li></ul>Phone System &amp; Technology Management<ul><li>Lead the implementation, optimization, and ongoing management of phone systems and call center technologies.</li><li>Work closely with IT and vendors to deploy new systems, upgrades, integrations, and process improvements.</li><li>Troubleshoot operational and technical issues impacting call center performance.</li><li>Evaluate and recommend new technologies to improve efficiency, reporting, and customer experience.</li><li>Manage dialer systems, CRM integrations, call routing, IVR systems, and workforce management tools.</li></ul>Reporting &amp; Executive Communication<ul><li>Create detailed operational projections, forecasting models, and workforce planning reports.</li><li>Prepare high-level executive reports and presentations for the CEO and senior leadership team.</li><li>Analyze call center metrics including service levels, abandonment rates, average handle time, conversion rates, quality assurance scores, and customer satisfaction metrics.</li><li>Identify trends, risks, and opportunities through data analysis and provide strategic recommendations.</li><li>Deliver regular business reviews and operational updates to executive leadership.</li></ul>Process Improvement &amp; Strategy<ul><li>Develop and implement strategies to improve customer satisfaction, operational efficiency, and employee engagement.</li><li>Monitor and improve workflows, scripting, escalation procedures, and quality assurance programs.</li><li>Drive continuous improvement initiatives using performance data and customer feedback.</li><li>Collaborate cross-functionally with HR, IT, Operations, and Executive Leadership to support company goals.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, Communications, or related field preferred.</li><li>5+ years of experience in call center leadership, including Director or Senior Management level experience.</li><li>Proven hands-on experience implementing and managing phone systems and call center technologies.</li><li>Experience managing teams of 30+ employees in a fast-paced environment.</li><li>Strong analytical and reporting skills with experience creating executive-level reports and operational projections.</li><li>Proficiency with CRM systems, workforce management software, and reporting tools.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Ability to manage multiple priorities and lead operational change effectively.</li></ul>Preferred Skills<ul><li>Experience with VoIP systems, cloud-based contact center platforms, and system integrations.</li><li>Advanced Excel and reporting/dashboard experience.</li><li>Strong understanding of KPI management, workforce forecasting, and performance analytics.</li><li>Experience presenting to executive leadership and CEOs.</li><li>Process improvement or Lean/Six Sigma experience is a plus.</li></ul>Core Competencies<ul><li>Strategic Leadership</li><li>Operational Management</li><li>Technical Implementation</li><li>Executive Reporting</li><li>Team Development</li><li>Customer Experience Management</li><li>Data Analysis &amp; Forecasting</li><li>Problem Solving &amp; Decision Making</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Performance bonus opportunities</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>Professional development opportunities</li></ul>Pay: From $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Call Center Director

Independence Pet Holdings

<div>Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. 
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Job Summary: 
IPH is seeking a VP Product Manager &ndash; Quote &amp; Buy. The Vice President, Product Manager &ndash; Quote &amp; Buy serves as the executive business sponsor and accountable owner of a large‑scale, enterprise transformation program focused on modernizing the quote‑to‑purchase and customer service experience to drive profitable customer acquisition and materially improve enterprise performance.
Representing the business at the executive level, this role translates strategic objectives into a clear acquisition and service transformation vision, measurable outcomes, and sustainable value creation. The VP provides decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, growth priorities, and risk posture across customer acquisition, service delivery, and supporting platforms.
As the primary owner of the approved business case, the Vice President is fully accountable for benefit realization, including cost reduction, expense savings, productivity improvements, conversion uplift, and customer‑experience outcomes. The role ensures value commitments are translated into executable plans, governed through disciplined performance management, and embedded into the operating model beyond program completion in close partnership with Finance, Technology, Marketing, and Transformation leadership.
Acting as the voice of the business, this leader drives adoption and change at scale, ensures organizational readiness, and establishes clear accountability for acquisition and service outcomes across the enterprise.
Job Location: Primarily Remote &ndash; USA. Candidates local to Chicago, IL are preferred.
Travel: Expected travel up to 2-3x a month to Chicago, IL. This is subject to change based on business needs.
Main Responsibilities:
 
Enterprise Transformation &amp; Value Realization<ul><li>
Serve as executive business sponsor and value owner for acquisition and customer service transformation initiatives, with end-to-end accountability for outcomes defined in the approved business case.</li><li>
Own the delivery, tracking, and sustainment of financial and operational benefits, including cost reduction, expense savings, productivity improvement, conversion uplift, and customer experience gains.</li><li>
Establish value governance, performance management cadence, and post implementation validation in partnership with Finance, Technology, and Transformation leadership.</li><li>
Lead executive decision making across scope, sequencing, and investment tradeoffs to maximize enterprise value and manage risk.</li></ul> 
 
Customer Acquisition &amp; Quote to Purchase (Quote &amp; Buy) Optimization<ul><li>
Serve as executive sponsor for improving the end-to-end quote to purchase experience to maximize conversion, reduce friction, and drive profitable customer acquisition.</li><li>
Lead channel optimization across web, mobile app, aggregators, partner channels, and telephony, ensuring consistent, high performing acquisition journeys.</li><li>
Sponsor quote flow redesign initiatives, aligning service, technology, and content decisions to simplify journeys and improve completion rates.</li><li>
Establish governance for conversion analysis and friction removal, leveraging data, analytics, experimentation, and customer insights.</li><li>
Drive content and customer communications improvements throughout the acquisition journey to increase clarity, confidence, and ease of purchase.</li><li>
Ensure cross market alignment of acquisition journeys, balancing local needs with enterprise-wide standards, scalability, and performance benchmarks.</li><li>
Partner closely with Marketing, Digital, Technology, and Customer Experience leadership to embed acquisition optimization into the broader transformation roadmap.</li></ul>
 Customer Service Strategy &amp; Operating Model Evolution<ul><li>
Define and sponsor the future state customer service operating strategy aligned to enterprise customer experience objectives and long-term cost to serve targets.</li><li>
Provide strategic oversight of service performance outcomes, ensuring operating models, escalation structures, and service design support acquisition, retention, and growth goals.</li><li>
Drive continuous modernization of service delivery approaches to enable scalability, resilience, and measurable experience improvements.</li></ul> 
Platform, Data, &amp; Automation Enablement<ul><li>
Sponsor the strategic evolution of the customer service and acquisition technology ecosystem, ensuring platforms support transformational outcomes rather than incremental optimization.</li><li>
Partner with Technology and Data leadership to leverage automation, analytics, AI, and digital capabilities to unlock productivity, conversion gains, and service efficiency.</li><li>
Own prioritization of the transformation roadmap for acquisition and service platforms, balancing value delivery, risk, and enterprise dependencies.</li></ul> 
Workforce, Capability, &amp; Sourcing Strategy<ul><li>
Establish strategic governance over workforce models, aligning demand planning, capacity strategy, capability development, and service outcomes.</li><li>
Sponsor enterprise training and quality frameworks that support adoption, conversion performance, and sustainable capability building.</li><li>
Provide executive oversight of offshore operations and third-party service partners, ensuring sourcing strategies support acquisition, financial, and service integrity objectives.</li></ul>
Executive Leadership &amp; Stakeholder Engagement<ul><li>
Act as a senior executive leader and trusted partner to Operations, Technology, Finance, HR, Marketing, Digital, and Customer Experience leadership.</li><li>
Represent acquisition and service transformation progress, risks, and value realization to executive leadership, steering committees, and board level forums.</li><li>
Drive organizational alignment, adoption, and accountability to ensure outcomes are embedded and sustained beyond program completion.</li></ul> 
Basic Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Strategy, Design, Operations, or a related field (or equivalent experience).</li><li>
12+ years of senior leadership experience across customer experience, journey design, distribution, or large‑scale service environments.</li><li>
Proven experience establishing enterprise governance models and influencing across complex, matrixed organizations.</li><li>
Strong strategic, analytical, and executive communication capabilities.</li></ul> 
Preferred Qualifications:<ul><li>
MBA or advanced degree.</li><li>
Experience in insurance or highly regulated financial services environments.</li><li>
Demonstrated leadership of digital and non‑digital channel integration.</li><li>
Experience embedding experience measurement and journey analytics into executive decision‑making</li></ul>
#LI-Remote 
#LI-Hybrid 
#IPH 
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:<ul><li>
Comprehensive full medical, dental and vision Insurance</li><li>
Basic Life Insurance at no cost to the employee</li><li>
Company paid short-term and long-term disability</li><li>
12 weeks of 100% paid Parental Leave</li><li>
Health Savings Account (HSA)</li><li>
Flexible Spending Accounts (FSA)</li><li>
Retirement savings plan</li><li>
Personal Paid Time Off</li><li>
Paid holidays and company-wide Wellness Day off</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Pet friendly office environment</li><li>
Commuter Benefits</li><li>
Group Pet Insurance</li><li>
On the job training and skills development</li><li>
Employee Assistance Program (EAP)</li></ul>
Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
You may opt out of text communications at any time by replying &ldquo;STOP.&rdquo;</div>

VP, Product Manager - Quote & Buy

We are looking for an experienced and dynamic Client Relationship Executive (CRE) to join our growing team in Deira, Dubai. The ideal candidate should have strong experience in B2B soft services sales and the educational training center industry. The candidate must be highly motivated, target-oriented, and capable of developing long-term business relationships with corporate clients and educational partners.Key Responsibilities<ul><li>Conduct market research to identify new business opportunities and evaluate customer needs.</li><li>Actively seek new sales opportunities through cold calling, networking, field visits, and social media platforms.</li><li>Build and maintain strong relationships with corporate clients and training partners.</li><li>Arrange meetings with prospective clients to understand their requirements and concerns.</li><li>Prepare and deliver professional presentations on company services and training solutions.</li><li>Generate regular sales reports, business reviews, and financial updates for management.</li><li>Ensure service availability and coordinate demonstrations or presentations when required.</li><li>Represent the company at exhibitions, conferences, and networking events.</li><li>Negotiate and close business deals while handling client objections professionally.</li><li>Collaborate with internal teams to achieve company sales targets and improve customer satisfaction.</li><li>Gather market feedback and customer insights and report to the Direct Manager.</li><li>Maintain accurate records of customer interactions using CRM systems.</li></ul>Requirements &amp; Skills<ul><li>Proven experience as a Sales Executive, Client Relationship Executive, or in a similar role.</li><li>Minimum experience in B2B soft services and/or educational training center sales is mandatory.</li><li>Strong communication and negotiation skills.</li><li>Proficiency in English (Arabic is an added advantage).</li><li>Excellent knowledge of MS Office applications.</li><li>Hands-on experience with CRM software is preferred.</li><li>Good understanding of marketing and sales techniques.</li><li>Self-motivated, energetic, and result-oriented personality.</li><li>Ability to work independently and achieve sales targets.</li><li>Strong presentation and client-handling skills.</li></ul>Pay: From AED1.00 per yearApplication Question(s):<ul><li>Proven experience as a Sales Executive, Client Relationship Executive, or in a similar role?</li></ul>Work Location: In person

Client Relationship Executive

B&B Hotel Hannover-City

Are you holding an Emirati Family Book? Then you may be the candidate we are looking for. We are seeking a professional and highly organized Executive Secretary / Department Coordinator to provide executive-level support to the CEO while coordinating daily departmental operations. The ideal candidate should possess strong communication skills in English and Arabic, excellent administrative abilities, and the flexibility to support business events during weekends and evenings when required.Key Responsibilities<ul><li>Provide high-level administrative and secretarial support to the CEO.</li><li>Manage calendars, meetings, appointments, travel arrangements, and correspondence.</li><li>Coordinate departmental activities, schedules, and internal communication.</li><li>Prepare reports, presentations, meeting minutes, and official documents.</li><li>Liaise with internal departments, external stakeholders, and clients professionally.</li><li>Support event coordination, including weekend and evening events when required.</li><li>Maintain confidentiality of sensitive business information and executive communications.</li><li>Ensure smooth office operations and assist in resolving administrative issues efficiently.</li><li>Deliver excellent customer service while maintaining strong professional relationships.</li></ul>Required skills/ Education/ Experience<ul><li>Any Bachelors Degree</li><li>Must be hold Emirati Family book</li><li>Minimum 2&ndash;3 years of experience in an Executive Secretary, Executive Assistant, or similar coordination role.</li><li>Proven track record of supporting C-Suite executives.</li><li>Strong communication skills in English and Arabic (spoken and written).</li><li>Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook).</li><li>Ability to work under pressure and manage multiple priorities effectively.</li><li>Flexible to work during weekends and evenings for events and business requirements.</li><li>Strong organizational, interpersonal, and customer service skills.</li><li>Team player with a professional and positive attitude.</li></ul>Salary: AED 10000/MonthLocation: DubaiType of Employment: Full time / PermanentWhat you can expect from the employerOpportunity to grow and develop creative skillsSupportive and collaborative work environmentExposure to real-world projects and branding work.Pay: AED9,000.00 - AED10,000.00 per hourApplication Question(s):<ul><li>Are you an Emirati national ?</li><li>Are you okay to work 5 days a week?</li><li>Do you have min 2&ndash;3 years of experience in an Executive Secretary, Executive Assistant, or similar coordination role.</li></ul>Work Location: In person

Executive Secretary

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