customer experience intern

EWDTech

Job Description:We are looking for a Customer Service Representative Intern to join our team and provide excellent support to our customers. The intern will be responsible for assisting in communication with clients, handling inquiries, and ensuring customer satisfaction through professional interaction.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Assist in maintaining customer records and updating CRM systems.</li><li>Follow up with clients to ensure their issues are resolved.</li><li>Support the CSR team in daily operations and reporting.</li><li>Handle feedback, complaints, and suggestions courteously.</li><li>Collaborate with other departments to improve customer experience.</li><li>Learn and apply company policies and communication protocols.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in progress or recently completed (Business, Marketing, or related field preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and stay organized.</li><li>Basic computer and typing skills.</li><li>Positive attitude, professionalism, and eagerness to learn.</li><li>Previous experience in customer service (if any) will be a plus.</li></ul>Learning Outcomes:<ul><li>Hands-on experience in professional customer service operations.</li><li>Practical knowledge of CRM systems and communication tools.</li><li>Improved problem-solving and conflict-handling skills.</li><li>Exposure to real-world business communication and teamwork.</li></ul>Working Hours: e.g., 9:00 AM &ndash; 6:00 PM, Monday to SaturdayInternship Certificate: Provided upon successful completionJob Types: Internship, FresherWork Location: In person

Customer Service Representative Internship ( CSR Intern )

Hilti Emirates

<div>
 
 What's the role?
 
 
 
 We&rsquo;re looking for a highly motivated and analytical CX/Marketing Intern to join our Marketing team in Dubai. This internship is a great opportunity to gain hands-on experience in customer experience, data analysis, and marketing communications within a dynamic, international environment.
 
 
 
 Who is Hilti?
 
 
 
 If you&rsquo;re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction sector. With over 30,000 employees in more than 120 countries, we&rsquo;re a great place for you to show your potential, step up to new challenges, and grow your career.
 
 
 
 What does the role involve?
 
 
 
 As a Marketing Intern, you&rsquo;ll support the team in transforming data into actionable insights that drive customer engagement and business performance. We are looking for someone who easily merges data and creativity. Transforming data into impact through supporting operations teams with customer feedback and communicating where we should focus. A key part of the role is to manage and execute the communications plan for customer experience program.
 
 
 You&rsquo;ll work on real projects that involve:
 
 
 <ul>
 <li>
 Supporting various stakeholders with Data Analysis &amp; Insight Generation through reporting and communications
 </li>
 <li>
 Analyzing customer experience and marketing data using Excel, Power BI, and other tools
 </li>
 <li>
 Identifying trends and opportunities for improvement
 </li>
 <li>
 Translating data into clear, impactful insights and recommendations
 </li>
 <li>
 Communication &amp; Planning
 </li>
 <li>
 Preparing presentations to communicate findings to stakeholders
 </li>
 <li>
 Supporting communication strategies across CX and marketing initiatives
 </li>
 <li>
 Managing content workflows and timelines
 </li>
 <li>
 Reporting &amp; Dashboarding
 </li>
 <li>
 Assisting in the preparation of CX reports and for various teams
 
 
 
 </li>
 </ul>
 We&rsquo;re proud to rank in Great Places to Work as one of the world&rsquo;s best multinational workplaces.
 
 
 
 What do we offer?
 
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 Year upon year we are recognised as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you&rsquo;re from.
 
 
 
 What you need is?
 
 
 
 <ul>
 <li>
 Currently residing in United Arab Emirates with a Valid Visa (preferably Dubai)
 </li>
 <li>
 University degree in Marketing, Business, Data Analytics, or a related field
 </li>
 <li>
 Advanced proficiency in Excel and PowerPoint; Power BI is a plus
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication skills, both written and verbal
 </li>
 <li>
 A proactive mindset and the ability to manage multiple tasks
 
 
 
 </li>
 </ul>
 
 Why should you apply?
 
 
 
 Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter what your background.
 
 
 We look forward to receiving your application!
</div>

Marketing Intern

Hilti Group

<div><div><div><div>WHAT'S THE ROLE?
We&rsquo;re looking for a highly motivated and analytical CX/Marketing Intern to join our Marketing team in Dubai. This internship is a great opportunity to gain hands-on experience in customer experience, data analysis, and marketing communications within a dynamic, international environment.
WHO IS HILTI?
If you&rsquo;re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction sector. With over 30,000 employees in more than 120 countries, we&rsquo;re a great place for you to show your potential, step up to new challenges, and grow your career.
WHAT DOES THE ROLE INVOLVE?
As a Marketing Intern, you&rsquo;ll support the team in transforming data into actionable insights that drive customer engagement and business performance. We are looking for someone who easily merges data and creativity. Transforming data into impact through supporting operations teams with customer feedback and communicating where we should focus. A key part of the role is to manage and execute the communications plan for customer experience program.
 
You&rsquo;ll work on real projects that involve:
<ul><li>Supporting various stakeholders with Data Analysis &amp; Insight Generation through reporting and communications
</li><li>Analyzing customer experience and marketing data using Excel, Power BI, and other tools
</li><li>Identifying trends and opportunities for improvement
</li><li>Translating data into clear, impactful insights and recommendations
</li><li>Communication &amp; Planning
</li><li>Preparing presentations to communicate findings to stakeholders
</li><li>Supporting communication strategies across CX and marketing initiatives
</li><li>Managing content workflows and timelines
</li><li>Reporting &amp; Dashboarding
</li><li>Assisting in the preparation of CX reports and for various teams
</li></ul><div>We&rsquo;re proud to rank in Great Places to Work as one of the world&rsquo;s best multinational workplaces.
</div>WHAT DO WE OFFER?
Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
Year upon year we are recognised as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you&rsquo;re from.
WHAT YOU NEED IS?
<ul><li>Currently residing in United Arab Emirates with a Valid Visa (preferably Dubai)
</li><li>University degree in Marketing, Business, Data Analytics, or a related field
</li><li>Advanced proficiency in Excel and PowerPoint; Power BI is a plus
</li><li>Strong analytical and problem-solving skills
</li><li>Excellent communication skills, both written and verbal
</li><li>A proactive mindset and the ability to manage multiple tasks 
</li></ul>WHY SHOULD YOU APPLY?
Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter what your background.
We look forward to receiving your application!
</div></div><div><div>APPLY NOW
<div></div><div><div>Share</div>
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Air Liquide

<div><h2 class="jobSectionHeader">How will you CONTRIBUTE and GROW?
</h2>We are seeking long-term intern who are currently university students, majoring in related fields, to join our Cash Collection department. The internship is linked to collection follow-up by performing customer risk analyses. This is a unique opportunity for students to gain hands-on experience and deepen their understanding of financial regulations and practices.
<ul><li>Assist and Manage in the specific reconciliations and responsibilities in the Cash Collection department.
</li><li>Support specific current customer account clearing processes and account reconciliation.
</li><li>Responding to emails and calls from customers.
</li><li>Taking payment confirmations from customers and supporting their requests.
</li><li>Collaborate with the other related departments to manage payment collections and resolve discrepancies.
</li><li>Maintain accurate and organized specific records of financial transactions.
</li><li>Participate in departmental meetings and contribute to discussions on process improvements.
</li></ul><h2 class="jobSectionHeader">___________________
</h2><h2 class="jobSectionHeader">Are you a MATCH?
</h2><ul><li>Currently enrolled in a university, majoring in Accounting, Finance, Economics, Business Administration, or a related field.
</li><li>Strong interest in financial regulations and practices.
</li><li>Basic understanding of accounting principles and financial statements.
</li><li>Proficiency in Google Applications and Excel
</li><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication and teamwork abilities.
</li><li>Attention to detail and a proactive approach to tasks.
</li><li>Ability to work independently and manage time effectively.
</li><li>Proficiency in English
</li></ul>Our Differences make our Performance 
 
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
 
 
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</div>

Cash Collection Intern

The Bran Pac

About the RoleWe are seeking a proactive and empathetic Customer Service Intern to join our team. This role is ideal for individuals eager to learn how to communicate with clients, resolve queries, and contribute to a positive customer experience. You will gain hands-on exposure to customer support operations, CRM tools, and service protocols.Key Responsibilities<ul><li>Assist in handling customer inquiries via email, phone, chat, or social media.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Log and track customer interactions using internal tools or CRM systems.</li><li>Support in following up on pending queries and ensuring timely resolution.</li><li>Collaborate with the support team to improve customer satisfaction.</li><li>Escalate complex issues to senior team members when needed.</li><li>Assist in preparing FAQs, support documentation, and feedback reports.</li><li>Collect customer feedback and share insights with relevant teams.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a degree/diploma in Business, Communications, Marketing, or related field.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and a customer-first attitude.</li><li>Basic problem-solving skills and willingness to learn.</li><li>Familiarity with MS Office or Google Workspace; knowledge of CRM is a plus.</li><li>Ability to remain calm under pressure and handle multiple tasks.</li></ul>Skills You Will Learn<ul><li>Professional customer communication</li><li>Conflict resolution &amp; complaint handling</li><li>CRM &amp; Helpdesk software usage</li><li>Team collaboration and client relationship management</li><li>Service etiquette and process documentation</li></ul>Perks &amp; Benefits<ul><li>Internship certificate upon completion</li><li>Mentorship and training sessions</li><li>Exposure to customer service tools and processes</li><li>Opportunity for full-time placement based on performance</li></ul>Job Type: Internship Contract length: 3 monthsWork Location: In person

Customer Service Intern

Bow and Baan Technology Solutions pvt Ltd

<ul><li>The Business Development Intern will support the business development team in identifying new growth opportunities, assisting with lead generation, and helping to build and maintain relationships with potential clients. This internship offers hands-on experience in business development processes and provides an excellent learning opportunity for individuals interested in a career in sales, marketing, or business development.</li></ul>Key Responsibilities:<ul><li>Assist in conducting market research to identify potential customers, industry trends, and competitor analysis.</li><li>Analyze customer data and help create reports that guide business development strategies.</li><li>Support the team in generating new business leads through various methods, including cold calling, email outreach, social media, and networking.</li><li>Assist in maintaining and updating the CRM system with relevant client and lead information.</li><li>Help draft and send introductory emails, follow-up communications, and proposals to potential clients.</li><li>Assist with scheduling meetings and calls with prospective clients for the business development team.</li><li>Support the preparation of presentations and sales materials for client meetings.</li><li>Assist in tracking the progress of leads and opportunities, ensuring that they are followed up appropriately.</li><li>Provide administrative support to the business development team, including data entry, report generation, and organizing client information.</li><li>Help manage calendars, meetings, and other logistics for client interactions.</li><li>Assist in preparing for and attending networking events, trade shows, and conferences, when applicable.</li><li>Support in managing post-event follow-ups and leads.</li><li>Work closely with the marketing, sales, and product teams to ensure alignment of business development activities with overall company objectives.</li><li>Contribute to team brainstorming sessions and provide input on ideas for new business strategies.</li><li>Take part in training sessions and shadow senior team members to develop an understanding of business development processes.</li><li>Receive feedback and actively apply learning to improve performance.</li><li>Strong interest in business development, sales, and/or marketing.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>Strong organizational and analytical skills.</li><li>Proactive, self-motivated, and eager to learn.</li><li>Previous internship or experience in sales, marketing, or customer service is a plus.</li><li>Familiarity with CRM systems or sales software is a plus.</li><li>Basic knowledge of digital marketing or social media platforms.</li></ul>Job Types: Full-time, Internship Contract length: 6 monthsPay: &#8377;5,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Customer Acquisition Intern

Game District

Job Description:We are looking for a User Acquisition Intern to join our dynamic Performance Marketing team. The ideal candidate is passionate about digital marketing, eager to learn mobile advertising strategies, and comfortable working with campaign data to drive user growth for mobile games.Key Responsibilities:<ul><li>Assist in planning, executing, and optimizing user acquisition campaigns across platforms such as Facebook Ads, Google UAC, TikTok Ads, and Unity Ads.</li><li>Monitor and analyze campaign performance, preparing daily and weekly performance reports.</li><li>Conduct A/B testing on ad creatives, copies, and audience segments to identify top-performing assets.</li><li>Collaborate with designers and analysts to enhance ad performance and campaign efficiency.</li><li>Research and identify new growth opportunities and advertising channels.</li><li>Stay informed about the latest digital marketing trends and mobile gaming industry updates.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Media Studies, or a related field.</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Basic understanding of digital marketing platforms (Meta, Google, TikTok, Unity).</li><li>Passion for mobile games, creativity, and performance-driven marketing.</li><li>Proficiency in Excel/Google Sheets and data interpretation.</li><li>Excellent communication, problem-solving, and teamwork skills.</li></ul>Job Type: InternshipWork Location: In person

User Acquisition Intern

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