customer experience intern

Telda

<div>
 
 Join Telda As a Customer Experience Agent
 
 
 Are you passionate about delivering exceptional customer experiences? Telda, the financial service brand is revolutionizing peer-to-peer payments by simplifying the way people send, spend, and save.
 
 
 
 About Telda
 
 
 At Telda, we're on a mission to empower a generation seeking financial independence. We believe in innovation, simplicity, and putting our users first. As a
 
 Customer Experience Agent
 
 , you'll play a crucial role in ensuring our users enjoy seamless, world-class support.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 This is a 1 month internship, on-site position. You will be the first point of contact for our users, delivering outstanding support through email, chat, and social media. Your role involves:
 </li>
 <li>
 Responding promptly to user inquiries
 </li>
 <li>
 Investigating and resolving user issues effectively
 </li>
 <li>
 Maintaining high levels of customer satisfaction
 </li>
 <li>
 Strong handling skills
 </li>
 <li>
 Action, detail-oriented, and self-disciplined
 </li>
 <li>
 Collaborating with other teams to enhance the overall customer experience
 
 
 
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Exceptional communication skills in English and Arabic (written and spoken)
 </li>
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 Strong problem-solving, analytical, and multitasking abilities
 </li>
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 Good comprehension skills, ability to clearly understand and state the issues customers present
 </li>
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 A proactive attitude and a passion for helping others
 
 
 
 
 
 </li>
 </ul>
 
 Working Details
 
 
 
 Support Channel:
 
 Chats.
 
 
 
 Shifts:
 
 fixed shift (From 9 am till 5 pm).
 
 
 
 Work module:
 
 Office based.
 
 
 
 What We Offer
 
 
 
 Competitive Salary
 
 &ndash; Your hard work deserves to be rewarded.
 
 
 
 Cutting-Edge Tools
 
 &ndash; A company-provided laptop to help you shine.
 
 
 
 Healthy Work Environment
 
 &ndash; Work in a supportive, vibrant culture.
 
 
 
 Why Join Telda?
 
 
 At Telda, you&rsquo;ll be part of a dynamic team that values innovation, collaboration, and personal growth. Whether you're solving a customer&rsquo;s issue or helping shape the future of digital finance, your contribution matters.
 
 
 Take the next step in your career. Apply now and help us redefine the future of finance!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Customer Experience Intern

Mindzeye Inc.

Job Description:We&rsquo;re Hiring: Chat Sales Intern!Are you a people person with a knack for communication and a passion for sales? Join our team as a Chat Sales Intern and kickstart your career in a fast-paced, digital-first environment!What You&rsquo;ll Do: Engage with customers through chat to understand their needs and recommend the right products/services. Support the sales team in lead generation and conversion. Maintain accurate records of customer interactions and sales progress. Learn the art of persuasive communication and digital sales strategies.What We&rsquo;re Looking For: Excellent written communication skills. Positive attitude and eagerness to learn. Strong problem-solving and multitasking abilities. Interest in sales, marketing, or customer engagement.Who You Are:Excellent written communication skills Enthusiastic, proactive, and eager to learn Interested in Design sales Perks: Hands-on experience with real customers. Mentorship from experienced sales professionals. Opportunity for a full-time role based on performance.Location: Gulistan-e-Jouhar Block 7, Onsite Duration: 6 months Night shift: 8pm to 5am timingsSalary Scale will be decided according to interview and Experience in salesJob Type: Full-timePay: Rs20,000.00 - Rs80,000.00 per monthWork Location: In person

Chat Sales Intern

MH Consultants

Customer Success Manager InternCompany: Sumato Solutions Location: Gulberg lll, Lahore (On-site) Job Type: Internship (Leading to a Permanent Position)About Us:Sumato Solutions is a trusted name in the IT industry, providing custom software solutions, web and mobile app development, UI/UX design, and digital transformation services. We work with a wide range of industries and help businesses streamline operations through smart, scalable, and tailored technology solutions.Position Overview:We are looking for a Customer Success Manager Intern who can effectively communicate with clients, understand their needs, and guide them toward the right software solutions. The ideal candidate should have an IT or Software Engineering background, along with strong communication skills and a passion for client success and relationship building.Key Responsibilities:<ul><li>Act as a primary point of contact for clients and internal teams, ensuring clear and smooth communication.</li><li>Reach out to prospective clients, share detailed information about our products and services, and assist them in understanding how Sumato Solutions can meet their business needs.</li><li>Understand clients&rsquo; business requirements and guide them in choosing the most suitable solutions according to their goals and industry needs.</li><li>Support clients throughout the onboarding, implementation, and post-deployment phases.</li><li>Coordinate with the technical team to ensure timely project execution and delivery.</li><li>Prepare and share progress reports, proposals, and follow-up communications with clients.</li><li>Maintain strong, long-term relationships with existing and potential clients.</li><li>Gather client feedback and communicate insights to improve products and service quality.</li><li>Identify upselling and cross-selling opportunities to enhance client value and satisfaction.</li><li>Contribute to internal documentation, presentations, and customer success reports.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>Strong written and verbal communication and presentation skills.</li><li>Basic understanding of custom software solutions, their workflows, and business impact.</li><li>Ability to explain technical concepts in a clear and professional way.</li><li>Proactive, organized, and detail-oriented with excellent interpersonal skills.</li><li>Passion for client engagement and learning about technology-driven business solutions.</li></ul>What We Offer:<ul><li>Practical, hands-on experience in client management, sales communication, and product knowledge.</li><li>Mentorship from industry professionals.</li><li>Internship completion certificate.</li><li>Opportunity to transition into a full-time Customer Success or Business role based on performance.</li><li>Supportive, collaborative, and growth-oriented work environment.</li></ul>How to Apply:If you&rsquo;re passionate about client relations, communication, and technology, we&rsquo;d love to have you on board! Send your resume and cover letter to hr@sumatosolutions.com with the subject line: &ldquo;Customer Success Manager Intern &ndash; Your Name&rdquo;Job Type: Full-timeWork Location: In person

Customer Success Manager Intern

OOP Technologies

About the RoleWe are seeking a proactive and customer-oriented Customer Support Representative Intern to join our team. The ideal candidate will possess strong English communication skills and a genuine passion for providing outstanding customer service. This opportunity is open to fresh graduates as well as individuals with up to six months of relevant experience who are eager to build their careers in customer support.Key Responsibilities<ul><li>Respond quickly to customer questions and problems through email.</li><li>Give clear and correct information about products, services, and processes.</li><li>Communicate politely and with understanding in every interaction.</li><li>Forward complicated issues to the right department when needed.</li><li>Follow up to make sure customer problems are solved on time.</li></ul>Requirements<ul><li>Fresh graduates or candidates with up to 8 months of experience in customer support.</li><li>Excellent communication skill in English.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented with a positive attitude.</li><li>Basic computer literacy and familiarity with chat/email platforms.</li></ul>Location: Iqbal Town, Lahore (On-site) Timings: 8:00 PM &ndash; 5:00 AM (Monday to Friday)Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with the night shift?</li><li>How soon can you join us?</li></ul>Work Location: In person

Customer Support Representative Intern

VIION Technology (Viper Group)

Viper Group is looking for Digital Marketing &amp; Customer Service Interns who will be responsible for coordinating and executing customer's social media marketing strategies, and monitoring the key social media channels. This role provides the intern to maintain the social media presence of the client&rsquo;s pages as well as the company&rsquo;s own page.Duties and responsibilities of Social Media Marketing Interns.<ul><li>Manage the company&rsquo;s social media accounts and post content (which include Facebook, insta, LinkedIn, and Twitter).</li><li>Create an engaging idea for social media to grab maximum customers</li><li>Work along with the social media manager to create and implement campaigns.</li><li>Assists in creating performance reports of social media campaign</li><li>Interact with followers and potential customers by communicating and answering questions through the company's social pages.</li><li>Assist in implementing plans to increase followers on popular social media websites.</li><li>Assist in Managing the social media calendar.</li><li>Handling Customer Queries and Responding them as per provided feedback</li><li>Outbound and inbound calls handling for customer queries</li></ul>Job Specification:Soft Skills:<ul><li>Creative mindset.</li><li>Tactics and execution.</li><li>Knowledge of online marketing channels</li><li>Effective Analytical Skills.</li><li>Excellent verbal communications skills.</li><li>Good knowledge of SEO, keyword research, and Google Analytics</li><li>Design and implement a social media strategy to align with business goals</li><li>Communicate with followers, respond to queries in a timely manner and monitor customer reviews</li><li>Suggest and implement new features to develop brand awareness, like promotions and competitions</li><li>Stay up-to-date with current technologies and trends in social media, design tools, and applications</li><li>Good speaking and writing skills in English</li></ul>Timings are from 10:00AM to 6:30PM Monday to Friday Job Type: Full-time, On Premises at DHA Phase 2 Extension KarachiJob Types: Full-time, Internship, FresherWork Location: In person

Customer Service Representative - CSR (internship)

Cubic Logics India Pvt Ltd

Job Title: Customer Success Intern cum Full-Time Location: Kudlu Gate, Hosur Road BangaloreReports to: Head CSM Joining Date: ImmediateTarget Markets: North America, Europe, Australia&#8239;About Us:&#8239;Cubic Logics is an award-winning Microsoft partner since inception and a security-certified company that delivers cutting-edge business automation, process improvement, and security solutions. With clients across the globe, we are on a mission to empower people and organizations to succeed through our innovative solutions by blending a*utomation, people, process, and security 365* days a year. We are also a Great Place to Work Certified&reg; Organization, committed to fostering a collaborative, growth-oriented work environment.&#8239;To learn more about us, visit www.cubiclogics.com / www.apps365.com.&#8239;Role Overview:&#8239;We are looking for dynamic, self-motivated, and driven freshers to join our Inside Sales team as Customer Success Executive, focusing on international markets (North America, Europe, and Australia). This role involves coordinating with internal teams, managing sales documentation, supporting lead follow-ups, and maintaining client relationships.Key Responsibilities:<ul><li>Sales Support: Assist the sales team with administrative tasks such as preparing quotations, proposals, agreements, and follow-up emails.</li><li>Client Coordination: Act as a point of contact between clients and the sales team, handling queries and ensuring timely communication.</li><li>Order Management: Track and process sales orders from initiation to delivery; ensure timely invoicing and payment follow-up.</li><li>CRM Maintenance: Regularly update the CRM system with client interactions, lead status, sales activities, and opportunities.</li><li>Report Generation: Prepare and maintain sales performance reports, forecast updates, and client feedback summaries.</li><li>Documentation: Maintain accurate records of contracts, agreements, and customer correspondence.</li><li>Team Collaboration: Coordinate with the marketing, logistics, finance, and operations teams to facilitate end-to-end sales processes.</li><li>Market Research: Assist in collecting data related to market trends, competitor activity, and customer needs.</li><li>Customer Service: Address basic customer service inquiries and escalate issues to the relevant team when necessary.</li><li>Event Support: Assist in organizing sales events, webinars, exhibitions, and product launches.</li></ul>Requirements:&#8239;Educational Qualification: Skills:&#8239;<ul><li>Excellent communication and interpersonal skills&#8239;</li><li>Strong analytical and problem-solving abilities&#8239;</li><li>Proficiency in English (additional language skills for Europe will be a plus)&#8239;</li><li>Basic understanding of business software and technology trends (Microsoft products knowledge is a plus)&#8239;</li><li>Ability to work in a fast-paced environment and meet sales targets&#8239;</li></ul>Mindset:&#8239;&#8239;<ul><li>A self-starter with a growth mindset, eager to learn and contribute to the company&rsquo;s international expansion efforts&#8239;</li></ul>Willingness to Work in Shifts:&#8239;&#8239;<ul><li>Flexibility to work during shifts aligned with the target markets&rsquo; time zones.&#8239;</li></ul>What We Offer:&#8239;<ul><li>A fast-paced, dynamic work environment with opportunities for rapid career growth.&#8239;</li><li>Hands-on training and mentoring in international business development and sales strategies.&#8239;</li><li>Exposure to global clients and leading-edge technology products.&#8239;</li><li>Competitive salary package with performance-based incentives.&#8239;</li><li>A collaborative and innovative team culture at a Great Place to Work Certified Organization.&#8239;</li><li>Internship 3- 4 months with a stipend of Rs. 20,000 per month.&#8239;</li><li>Post Internship 1.5 Year of Contract for FTE&#8239;</li><li>FTE &ndash; All-inclusive Annual CTC Rs. 2,40,000 to 4,00,000 LPA</li></ul>Cubic LogicsCubic Logics offers a complete set of advanced tools built to improve HR management and simplify business operations.Job Type: Full-timeApplication Question(s):<ul><li>Would you be comfortable with a rotational shift schedule?</li><li>Are you comfortable signing a 1.5-year service agreement with the company?</li></ul>Work Location: In person

Customer Success Intern cum Full-Time

Game District

Job Description:We are looking for a User Acquisition Intern to join our dynamic Performance Marketing team. The ideal candidate is passionate about digital marketing, eager to learn mobile advertising strategies, and comfortable working with campaign data to drive user growth for mobile games.Key Responsibilities:<ul><li>Assist in planning, executing, and optimizing user acquisition campaigns across platforms such as Facebook Ads, Google UAC, TikTok Ads, and Unity Ads.</li><li>Monitor and analyze campaign performance, preparing daily and weekly performance reports.</li><li>Conduct A/B testing on ad creatives, copies, and audience segments to identify top-performing assets.</li><li>Collaborate with designers and analysts to enhance ad performance and campaign efficiency.</li><li>Research and identify new growth opportunities and advertising channels.</li><li>Stay informed about the latest digital marketing trends and mobile gaming industry updates.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Media Studies, or a related field.</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Basic understanding of digital marketing platforms (Meta, Google, TikTok, Unity).</li><li>Passion for mobile games, creativity, and performance-driven marketing.</li><li>Proficiency in Excel/Google Sheets and data interpretation.</li><li>Excellent communication, problem-solving, and teamwork skills.</li></ul>Job Type: InternshipWork Location: In person

User Acquisition Intern

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