customer experience manager

Five Below

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go& Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
 
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
 
What does the Customer Experience Manager do?
 Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.
 How do they do it?
 As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!
 Wow the Customer: Put the customer first and make a difference in people’s lives
 Unleash Passion: Check your ego at the door and do what you say you will do
 Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same
 Achieve the Impossible: Set the bar high for self and team and make sure to take risks
 Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts
 
Key Attributes: 
<ul>
<li>Leadership</li>
<li>Trainer/Developer/Motivator</li>
<li>Communication</li>
<li>Emerging Skill - Planning/Time Management</li>
<li>Ownership Commitment</li>
<li>Accountability/Delegation/Follow up</li>
<li>Sales Driver/Goal Oriented</li>
<li>Professionalism</li>
</ul>
RESPONSIBILITIES: 
<ul>
<li>Ensures all associates and managers are Wowing the Customer through personal contact with customers</li>
<li>Responsible for achieving CSAT score goals provided by the District Manager</li>
<li>Responsible for leading Front End Operations</li>
<li>Training the staff on the High Fives of Customer Service</li>
<li>Ensures that each guest has a fast, friendly, checkout</li>
<li>Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times</li>
<li>Responsible for opening and closing store procedures</li>
<li>Responsible for performing SM duties in their absence</li>
<li>Assists in supervising all Associates</li>
<li>Assists in training all Associates</li>
<li>Assists in coaching all Associates</li>
<li>Assists in developing all Associates</li>
<li>Assists in staff scheduling</li>
<li>Reviews all corporate communications and reacts accordingly</li>
<li>Partners with supervisors or corporate office regarding store issues</li>
<li>Drives store sales and controls expenses</li>
<li>Uses financial reporting to drive business opportunities</li>
<li>Assists payroll process and ensures budget is in line with plan</li>
<li>Assists in merchandising procedures</li>
<li>Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)</li>
<li>Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits</li>
<li>Authorizes register functions including post voids, returns and discounts</li>
<li>Complies with Human Resources policies and procedures</li>
<li>Assists in receiving and stocking procedures</li>
<li>Unloads merchandise from trucks</li>
<li>Checks in shipments</li>
<li>Stages merchandise for the sales floor</li>
<li>Packs out merchandise</li>
<li>Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards</li>
<li>Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control</li>
<li>Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room</li>
</ul>
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
 
<ul>
<li>Frequently operate cash register</li>
<li>Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet</li>
<li>Frequently ascend/descend ladders in order to retrieve and put away stock</li>
<li>Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor</li>
<li>Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations</li>
<li>Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise</li>
<li>Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures</li>
<li>Must be able to remain in a stationary, upright position for 80% of the time</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>High School Graduate or equivalent.</li>
<li>College experience preferred</li>
<li>Minimum 2 years of management experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to multi-task</li>
<li>Creative thinking</li>
<li>Ability to maintain composure under pressure</li>
</ul>
Explore ourbenefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!benefits.fivebelow.com/public/welcome
 
Five Below is anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
 
Five Below is committed to working with and providing reasonableaccommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.crewservices.zendesk.com/hc/en-us/requests/new
 
Position Type: 
Hourly
 
Position Starting At: 
$15.00
 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visitFive Below's Career Site to verify the posting.fivebelow.com/info/careers

Customer Experience Manager

Alshaya Group

The below Key Performance Areas include but are not limited to:Lead and develop a high-performing team through succession planning, talent development, and structured performance management to ensure exceptional customer service.Stay current with fashion trends and styling techniques to enhance product offerings and proper customer engagement.Collaborate with the Store Manager to set and achieve sales and profit goals by delivering outstanding customer experience and Monitoring Service KPIs.Regularly update online platforms, such as Google Business profiles, to showcase the latest trends and campaigns, driving increased store traffic.Investigating and resolving complex customer concerns promptly, fostering customer satisfaction and loyalty.Motivate and lead staff to consistently provide the highest level of customer service, aligning with company standards and policies, while ensuring compliance with legal requirements and Alshaya H&amp;M standards.Promoting loyalty programs, enhancing the process of enrolling new members, loyalty transaction linkage and rewards redemptions to enhance customer retention.Knowledge:Conflict managementTrainingCustomer first mindsetExperience:Experience in managing or supervising people in a similarly fast-paced setting, confident to deal with the many different challenges each day. Experience in providing customer service supportSkills:Excellent communication skills and the ability to lead, train and develop a team5 years  experience in Customer Service, with at least 2 years in a managerial positionCustomer service orientation, strong customer-facing and communication skillsIndependent and proactive with a positive attitude and strong ability to take ownershipDetail-oriented and process-focused and strong at quantitative/qualitative analysisExcellent written and spoken communication skills in Arabic and EnglishHighly organized and able to structure and execute multiple processes simultaneouslyComfortable with quick changes, novel issue resolution, and ambiguityPassion for fast-paced fashion retail is a plusAwareness of the industry s latest Fashion trends

Michaels

<div>Store - DAYTON-BEAVERCREEK, OH
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.<ul><li>
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results</li><li>
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs</li><li>
Plan and lead the execution of class and in-store events in accordance with Company programs</li><li>
Lead the omnichannel processes</li><li>
Manage and execute shrink and safety programs</li><li>
Assist with cash reconciliation and bank deposits</li><li>
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed</li><li>
Assist with the onboarding of new Team Members</li><li>
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development</li><li>
Serve as Manager on Duty (MOD)</li><li>
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization&rsquo;s vision and values; projects a positive image; and serves as a role model for others</li><li>
Acknowledge customers, help locate the product and provide solutions</li><li>
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget</li><li>
Manage and execute the shrink and safety programs</li><li>
Cross train in Custom Framing selling and production</li><li>
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager</li></ul>
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:<ul><li>
Retail management experience preferred</li></ul>
Physical Requirements
Work Environment<ul><li>
Ability to remain standing for long periods of time</li><li>
Ability to move throughout the store</li><li>
Regular bending, lifting, carrying, reaching, and stretching</li><li>
Lifting heavy boxes and accessing high shelves by ladder or similar equipment</li><li>
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.</li><li>
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings</li></ul>
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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Federal EPPAC Poster</div>

GoComet India Pvt. Ltd.

Role &amp; Responsibilities:KRA<ul><li>Handling Inbound Support tickets and solving the queries to the User&rsquo;s satisfaction</li></ul><ul><li>Handling Inbound Support Chats and solving the queries to the User&rsquo;s satisfaction</li></ul><ul><li>Reporting bugs/issues flagged by the Users to the Product team</li></ul><ul><li>Following defined SLAs for Customer Support</li></ul>KPI<ul><li>Average First Response time on support tickets</li></ul><ul><li>Average resolution time</li></ul><ul><li>Rating provided by the Users</li></ul><ul><li>High Customer Satisfaction Score</li></ul><ul><li>High NPS Score</li></ul>Key Skills Required:<ul><li>Good Communication skills</li></ul><ul><li>Video creation skills, good to have</li></ul><ul><li>Knowledge of Excel, Support tools like Freshdesk etc good to have</li></ul>Why GoComet?GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibilitysolutions to revolutionize the trillion-dollar logistics sector. At GoComet, we arerevolutionizing the logistics sector one day at a time, and every team member iscommitted to making it a reality.We're seeking individuals who embody our core values, character, and attitude. While werecognize that skills can be developed with the right mindset and learnability, we prioritizethose who share our philosophy. Our recruitment processes reflect this belief.Look no further if you're looking for a diverse, talented, and vibrant workplace thatrecognizes and rewards hard work. We're ambitious, fast-paced, and unafraid toexperiment, fail, learn, and ultimately succeed. This is us! Join our team if you share ourculture and values.We're an equal-opportunity employer. We welcome qualified applicants from all races,colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.We are hiring for multiple positions.For any queries, feel free to write to careers@gocomet.comKnow more about us: www.gocomet.comhttps://www.youtube.com/watch?v=YxGt9ZCkaA8https://youtu.be/jv9cAsgenSEhttps://www.youtube.com/watch?v=Er0dHqxaaXchttps://youtu.be/0ql1eCVhiWAJob Types: Full-time, PermanentPay: &#8377;500,000.00 - &#8377;900,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>What is your current CTC?</li><li>What is your expected CTC?</li><li>Rate yourself in Aptitude out of 10</li><li>Are you willing to travel/relocate to Thane Mumbai?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer support: 1 year (Required)</li><li>Chat support: 1 year (Required)</li></ul>Location:<ul><li>Thane, Maharashtra (Required)</li></ul>Work Location: In person

MAD Parfumeur

<div>
 
 
 About Us
 
 
 
 Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
 
 Customer Experience (CRM) Manager
 
 to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service &amp; Notification Management (CMS)
 
 
 
 &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 
 
 &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 
 
 &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 
 
 &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 
 
 &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 
 
 
 
 
 
 Loyalty &amp; Communication Programs (CRM)
 
 
 
 &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 
 
 &bull; Create dynamic customer segmentation models and track behavioural insights
 
 
 &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 
 
 &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 
 
 &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 
 
 
 
 
 
 Data Analytics &amp; Insights (CDP / Analytics)
 
 
 
 &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 
 
 &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 
 
 &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 
 
 &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 
 
 &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 
 
 &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 
 
 &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 
 
 &bull; Strong command of data analysis, segmentation, and reporting
 
 
 &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 
 
 &bull; Experience in e-commerce or retail operations preferred
 
 
 &bull; Strategic mindset with strong planning, communication, and leadership skills
 
 
 &bull; Fluent in English
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 
</div>

Customer Experience (CRM) Manager

MediaMarkt Turkey

<div>
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree preferably in Engineering, Economics, or Management
 </li>
 <li>
 Good working knowledge of MS Office,
 </li>
 <li>
 Competency in data using tools such as Power BI, Tableu is a plus.
 </li>
 <li>
 Minimum 10 years experience in Customer Experience, Consumer Insights, or Market Research,
 </li>
 <li>
 Strong analytical skills and KPI tracking,
 </li>
 <li>
 Advanced level of English both verbal and written,
 </li>
 <li>
 Support open communication and feedback culture,
 </li>
 <li>
 Open to change and innovation.
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Understanding, aggregating, and analyzing customer feedback from different platforms (NPS surveys, contact center, customer reviews, complaints, mystery shopper studies, ad-hoc customer research etc.),
 </li>
 <li>
 Investigating the root cause of customer pain points, bring actionable insights to improve end to end customer journey,
 </li>
 <li>
 Strictly monitoring CX KPIs and presents weekly and monthly results to management board and internal stakeholders,
 </li>
 <li>
 Guiding the cross-discipline teams regarding Customer Journey improvements and follow up the actions,
 </li>
 <li>
 Identifying and driving improvements in the customer experience strategy for all touch points (E-commerce, stores, after sales, other services etc.),
 </li>
 <li>
 Managing the journey across platforms, channels, and touch points,
 </li>
 <li>
 Preparing and providing customer experience trainings within the organization (Store openings, CEM trainings in existing stores, etc.),
 </li>
 <li>
 Providing the necessary support in the demands and needs of the CEMs in the stores regarding customer experience processes,
 </li>
 <li>
 Managing 3rd party agencies regarding all Market Research activities for MediaMarkt Turkey,
 </li>
 <li>
 Leading and coaching the CX team,
 </li>
 <li>
 Managing CX projects and be part of all customers faced projects within the organization,
 </li>
 <li>
 Collaborating with global CX team to improve reporting tools and bring local needs to their attention,
 </li>
 <li>
 Following best practices for Customer Experience in OmniChannel world and adapt relevant practices.
 </li>
 </ul>
 
 
 
 
 In our journey which is driven with our goal of becoming the first choice as the trusted retailer for tailored solutions in a tech-driven world, we are growing rapidly with more than 102 stores today in Turkey. With the strength of MediaMarktSaturn Retail Group as the number one consumer electronics retailer in Europe, we bring technology together with our customers and make their lives easier with the services we offer. If you are a person who likes to think, speak with data and take action, it is time to join us!
 
 
 Sustainable growth is possible with equal opportunities and different perspectives. As MediaMarkt Turkey, we take care to avoid any discrimination such as race, religion, gender, sexual orientation, disability status. We think that all candidates who apply to us should have transparent, fair and equal rights. By trying to be a role model in our sector, we believe in the power of diversity and inclusion which help us to grow together.
 
 
 By applying to this job posting, you acknowledge that the individuals provided as references may be contacted for reference checks and their contact information has been shared with their knowledge and consent. You also consent to the retention of the information you provided to the Company during your job application for up to 1 year, for the purpose of assessing your suitability for similar positions that may arise in the future, after which it will be disposed of. If you are unable to fulfill the reference commitment or if you do not wish your resume to be retained, you may inform us.
 
 
 
 For detailed information regarding protection of your personal data you may access the following link:
 
 
 
 
 Ki&scedil;isel verilerinizin i&scedil;lenmesine dair ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in a&scedil;a&gbreve;&inodot;da link i&ccedil;erisinde yer alan ayd&inodot;nlatma bildirimimizi inceleyebilirsiniz;
 
 
 
 
 &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni
 
 
</div>

Customer Experience Department Manager

IdeaCrate Edutainment

Job Purpose:Lead and inspire the team to deliver exceptional customer experiences, ensure smooth day-to-day operations, adherence to SOPs, and drive growth, to uphold the commitment to providing a premium edutainment experience for children.Key Responsibilities:1. Daily Operations<ul><li>Supervise the day-to-day operations of the Centre, ensuring adherence to grooming standards.</li><li>Implement and uphold promotional activities to drive engagement and customer loyalty.</li><li>Conduct regular 15-minute daily briefings for the team.</li><li>Monitor and minimize absenteeism to ensure operational efficiency.</li><li>Encourage and motivate employees, serving as a role model and example.</li><li>Enforce a no-phone policy for employees to maintain a focused and safe environment.</li><li>Oversee inventory in the cafe, maintaining office supplies, and ensuring timely ordering of materials.</li><li>Manage the frequent occurrence of parties, ensuring smooth coordination and supervision.</li><li>Submit daily End-of-Day (EOD) reports to the Area Manager, Finance, and Regional Manager.</li><li>Ensure SOPs are followed with 100% adherence.</li><li>Be ready to lend a hand with additional tasks when colleagues in OW are unavailable, ensuring a seamless workflow and strong team support.</li></ul>2. Sales and Revenue Management<ul><li>Contribute to achieving weekly sales targets by effective managing of the team.</li><li>Regularly update the daily sales board, offering in-depth insights into sales metrics and trends for the team's awareness and analysis.</li></ul>3. Customer Experience<ul><li>Lead the delivery of exceptional customer experiences, ensuring play areas, cafe, party hall, and retail spaces meet high standards.</li><li>Manage the kids and parents, with specific guidelines for weekdays and weekends.</li><li>Address and resolve customer complaints promptly, implementing necessary measures for cleanliness and satisfaction.</li></ul>4. Reporting and Analysis<ul><li>Manage internal data related to maintenance, inventory, and attendance.</li><li>Provide proper communication channels, especially in risk mitigation situations.</li><li>Address maintenance issues promptly, ensuring timely resolution even in emergencies.</li></ul>5. Team Leadership and Development<ul><li>Motivate the team by setting an example, following SOPs, and ensuring their adherence.</li><li>Incorporate motivational strategies and daily sales board updates.</li><li>Encourage employee suggestions, communicate with the area manager regarding IT concerns, and implement recognition schemes.</li><li>Recognize the need for customer service training and ensure it is implemented for the team.</li></ul>Requirement: Arabic Speaking with Valid UAE driving licenseLocation: Abu Dhabi &amp; SharjahIndustry Exposure: Edutainment, Education, Hospitality, EntertainmentKnowledge: <ul><li>Operational management in edutainment</li><li>Customer experience strategies</li><li>Sales and revenue management</li><li>Standardization &amp; SOP enforcement</li><li>Quality assurance measures</li><li>Risk assessment &amp; management</li><li>Health &amp; hygiene standards in child-centric environments</li><li>Inventory management</li><li>Ordering processes and coordination of operational needs</li></ul>Skills:<ul><li>Leadership and motivation</li><li>Analytical thinking</li><li>Problem-solving</li><li>Customer service and complaint resolution</li><li>Coordination with various departments</li><li>Adaptability to dynamic environments</li><li>Implementation of security measures and risk management</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Team Leader: 2 years (Preferred)</li><li>Supervisor: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

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