customer experience professional

The Interactive Firm

<p><b>Job Summary</b></p><p>We&rsquo;re looking for a detail-oriented and tech-savvy Reputation Management Specialist to join our team on a freelance basis.</p><p>About the Role:<br/>In this part-time, remote position, you&rsquo;ll help support our clients by monitoring online reviews and crafting original, thoughtful responses&mdash;no templates or copy/paste replies allowed. You&rsquo;ll be responsible for logging reviews and responses in our client-facing documents and tracking weekly activity totals in our internal system.</p><p>What You'll Need to Succeed:</p><ul><li>Excellent writing skills with the ability to create personalized, professional responses</li><li>Strong technical aptitude&mdash;you&rsquo;ll be working across multiple systems daily</li><li>A reliable computer capable of running cloud-based platforms and Zoom</li><li>Confidence navigating Zoom for meetings and screen sharing</li><li>Proficiency with Instagram, Facebook, and TikTok</li><li>Strong attention to detail and solid organizational habits</li></ul><p>Details:</p><ul><li>Starting at $16/hour</li><li>Remote freelance role (1099 at-will employment)</li><li>Monday through Friday, starting at 9:00 AM</li><li>Approximately 10&ndash;15 hours per week</li></ul><p>To Apply:<br/>Please send your resume along with a writing sample that demonstrates your ability to craft a professional, thoughtful response to a customer review.</p><p>We&rsquo;re excited to find the right person to join our growing team!</p><p>Job Type: Part-time</p><p>Schedule:</p><ul><li>4 hour shift (some days it can be 2 hours -like on Fridays-, others can be more especially on Monday's when we are the busiest</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Work Location: Remote</p><p>Job Types: Part-time, Contract</p><p>Pay: $16.00 per hour</p><p>Application Question(s):</p><ul><li>Please confirm you understand the pay is $16.00/hour to start.</li></ul><p>Work Location: Remote</p>

Customer Review Response Writer

Huntington Bank

<div><h1 class="jobSectionHeader"><b>Description</b></h1><p><b>
Summary:
</b></p><div><p>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.</p><p></p><p><b>
Duties &amp; Responsibilities:</b></p><ul><li>
Providing excellent customer service and effectively resolving customer issues.</li><li>
Being proficient in understanding and educating customers on consumer deposit products.</li><li>
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.</li><li>
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.</li><li>
Adhering to all operational, security, risk and regulatory policies and procedures.</li><li>
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.</li><li>
Other duties as assigned.</li></ul><p></p><p><b>
Basic Qualifications:</b></p><ul><li>
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
1 year or more in customer service in banking, financial services or goal driven retail sales.</li><li>
Cash handling skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li></ul></div><p><b><br>
Exempt Status: (Yes</b> = not eligible for overtime pay) (<b>No</b> = eligible for overtime pay)</p>
No<p></p><p><b>
Workplace Type:</b></p>
Office<p></p><p>
Our Approach to <b>Office </b>Workplace Type</p><p></p><p>
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.</p><p></p><p>
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.</p><p></p><p>
Huntington is an Equal Opportunity Employer.</p><p></p><p>
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.</p><p></p><p><b>
Note to Agency Recruiters:</b> Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</p></div><p></p>

Customer Experience Banker Non NMLS

Customer Experience Banker

Customer Experience Banker-(Muskegon, MI)

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>229735
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-30</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>At Qatar Airways, we craft cutting-edge inflight products, enhance passenger comfort, and drive innovation in aviation design. From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel.</p><p>
If you are passionate about innovation, customer experience, technology, and design, this is your chance to contribute and make a lasting impact in the aviation industry.</p><p>
Join our Product Development and Design Team that transforms ideas into reality and shapes the future of airline experiences.</p><p><b>
About the Role:</b></p><p>
As a <b>Customer Experience Quality Specialist</b>, you will play a pivotal role in safeguarding and elevating service standards, ensuring that Qatar Airways remains the benchmark for excellence in global aviation.</p><p>
You will act as a trusted auditor and experience champion, conducting end-to-end evaluations of the customer journey&mdash;both digital and physical. From testing mobile apps, websites, and live chat platforms to assessing airport facilities and inflight services, you will uncover insights that drive innovation and operational excellence.</p><p>
You will analyze key performance metrics such as NPS and customer ratings, maintain reporting platforms, and collaborate with cross-functional teams to bridge design, operations, and training. Through benchmarking and trend analysis, you will help shape engagement standards, KPIs, and service propositions that keep Qatar Airways ahead of the curve.</p><p>
As a Customer Experience Quality Specialist, you will:</p><ul><li>
Conduct comprehensive audits of the customer journey&mdash;digital and physical&mdash;acting as a mystery shopper to identify improvement opportunities.</li><li>
Evaluate customer touchpoints including apps, websites, live chat, social media, and airport facilities.</li><li>
Analyze customer feedback and NPS data to drive strategic improvements.</li><li>
Collaborate with cross-functional teams to implement service enhancements.</li><li>
Develop and maintain reporting platforms to support data-driven decision-making.</li><li>
Contribute to the evolution of customer journey design, engagement standards, and KPIs.</li></ul><p><b>
Be part of an extraordinary story:</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><div>
Together, everything is possible.</div>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About You:</b></p><p>
A successful candidate should possess the following experience and qualifications:</p><ul><li>
Diploma or Bachelor&rsquo;s degree (or equivalent) with a minimum of 5+ years of experience leading end-to-end customer experience quality audits across digital, product, service design, or operations within luxury hospitality, Michelin-star or high-end restaurants, cruise liners, or full-service airlines.</li><li>
Intermediate to advanced proficiency in MS Office and visualization tools such as Power BI, Pisano, or Qualtrics.</li><li>
Experience in a customer-facing role, including supervisory responsibilities.</li><li>
Strong understanding of customer experience with the ability to interpret complex data and translate insights into actionable recommendations.</li><li>
Exceptional communication and collaboration skills to influence stakeholders and drive change.</li><li>
Proactive mindset with strong attention to detail and commitment to excellence.</li><li>
Strong understanding of digital platforms, customer engagement strategies, and emerging trends.</li></ul><p><b>
About Qatar Airways Group:</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records, and set trends that others follow. We don&rsquo;t slow down due to fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply:</b></p><div>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing the application form.</div>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=229735</div></div></div></div></div></div></div></div><div></div>

Customer Experience Quality Specialist | Product Development & Design

HRPSP - Your Strategic HR Partner

<p><b>Requirements:</b></p><p>Basic Knowledge of Telecommunication Network and their Topologies</p><p>Basic Knowledge of Customer Experience Management</p><p>CRM Tools Knowledge (Orders and Complaint Management)</p><p>Management Tools Like Work Force, Inventory, Devices, Tools Management</p><p>Basic Knowledge of xDSL and GPON Technologies</p><p>Job Type: Full-time</p><p>Pay: From Rs40,000.00 per month</p><p>Work Location: In person</p>

Customer Experience Excellence Executive

Search 10000+ Customer experience professional jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 customer experience professional jobs Near Me

Customer Review Response Writer

Customer Experience Banker Non NMLS

Customer Experience Banker

Customer Experience Banker-(Muskegon, MI)

Customer Experience Banker

Customer Experience Quality Specialist | Product Development & Design

Customer Experience Excellence Executive