customer experience professional

OPmobility

<div></div><div><div><div><div><div><div><div>SITE QUALITY CUSTOMER PROFESSIONAL - TUZLA
</div></div></div></div><div></div><div><div><div><div><div>Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!</div>
<div>OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a &euro;11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&amp;D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.</div>
<div>A world leader in onboard energy storage and emission reduction systems, OPmobility C-Power develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles. Electrification is the driver of low-carbon mobility and with the E-Power business, OPmobility is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.</div>
<div>Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow&rsquo;s clean and connected car.</div><div></div><div> 
<div>
Main Responsibilities:</div>
<ul>
<li>Ensure compliance with company systems and operational standards, including IATF 16949, VDA, ISO 14001, ISO 27001, Q1, 12K, and other customer-specific requirements, while contributing to continuous system improvement</li>
<li>Act as the main quality interface with OEM customers, ensuring clear communication, strong relationship management, and alignment with customer-specific requirements</li>
<li>Manage and follow up on customer claims and first quality issues, ensuring rapid analysis, corrective actions, and proper communication with internal teams and the customer</li>
<li>Support the implementation and communication of the quality policy and departmental quality objectives, ensuring employees are aligned with procedures, customer expectations, and internal standards</li>
<li>Plan and implement minimum control methods and criteria for products delivered to customers and for processes and inputs used in product realization, considering cost, existing test methods, procedures, process structures, product reliability, and compliance with customer specifications</li>
<li>Collaborate closely with Trade teams, Project departments, and Customer Representatives to ensure effective quality planning, monitor its effectiveness, and revise it when necessary</li>
<li>Monitor and report customer feedback and complaints related to product performance to relevant departments and actively participate in initiatives aimed at reducing customer complaints and internal/external quality costs</li>
<li>Monitor and assure fulfillment and compliance with Customer Specific Requirements</li>
<li>Review, revise, and create quality instructions and procedures when necessary to ensure product performance and life-cycle test requirements are met and to prevent recurrence of customer issues</li>
<li>Participate in continuous improvement activities and contribute to strengthening quality management systems and operational processes</li></ul> 
<div></div>
<div>
Competencies &amp; Requirements</div>
<ul>
<li>Degree in Engineering, Quality Management, or a related technical field</li>
<li>3&ndash;5 years of experience in a similar role within an industrial or manufacturing environment</li>
<li>Experience with Quality Management Systems and automotive core tools</li>
<li>Knowledge of APQP (Advanced Product Quality Planning)</li>
<li>Experience with SAP is considered an asset</li>
<li>Proficiency in MS Office tools</li>
<li>Fluent in English</li>
<li>Strong problem-solving mindset with a proactive and analytical approach</li>
<li>Self-motivated, hardworking, and eager to continuously develop skills</li>
</ul>
</div><div>As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.</div>
</div></div></div></div><div></div><div><div><div><div>Date: Mar 12, 2026
</div></div></div></div><div><div><div><div>Location:
Tuzla, TR
</div></div></div></div><div><div><div><div>Job Requisition ID: 387250</div></div></div></div></div></div></div>

SITE QUALITY CUSTOMER PROFESSIONAL - TUZLA

Marham - Find a Doctor

At Marham, we are on a mission to deliver exceptional experiences to our patients and customers. We are looking for a Customer Experience Executive who is a graduate with excellent communication skills, passionate about creating positive interactions, resolving concerns efficiently, and elevating the overall experience of our users.Key Responsibilities<ul><li>Serve as the first point of contact for customers via chat, providing professional and timely responses.</li><li>Understand customer needs, address concerns, and ensure a seamless and positive experience.</li><li>Maintain deep knowledge of Marham&rsquo;s products and services to assist customers accurately.</li><li>Collaborate with internal teams to resolve complex issues efficiently.</li><li>Manage multiple customer interactions simultaneously while maintaining high-quality service.</li><li>Identify opportunities to enhance customer experience and provide feedback to improve processes.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (graduate level required).</li><li>Experience: Minimum 6 months in customer support, chat support, or related customer-facing roles.</li><li>Excellent written and verbal communication skills in English are mandatory.</li><li>Strong problem-solving, multitasking, and decision-making abilities.</li><li>Proficient with computer systems and chat support software.</li><li>Ability to work under pressure and meet response time and quality standards.</li><li>Professional, empathetic, and solution-oriented mindset.</li></ul>What We Offer<ul><li>Opportunities for growth and career development.</li><li>A collaborative, supportive, and mission-driven work environment.</li><li>Exposure to innovative processes and learning opportunities in a fast-paced company.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Exeperience Executive

1138, Inc

<div>**This position is fully remote/work from home**

This is a US position. 
Candidates must live in one of the following states: KS, MO, AR, CA, IL, IA, MS, OK, TX, TN, VA 
Let's Talk About This Role... 
We are actively seeking a Client Experience Partner, in our Safe Gatherings division, to provide exemplary support to both applicants and clients across multiple platforms. As a Client Experience Partner, you must be comfortable with multi-tasking as you will assist both applicants and clients by phone, email, and online chat throughout the day. This role requires high levels of empathy, patience, and active listening, as well as clear communication and creative problem-solving. 
We are looking for a Client Experience Partner to:
<ul>
<li>Take a hands-one approach to provide excellent service and support.</li>
<li>Handle high-volume calls and correspondence.</li>
<li>Assist in managing group email accounts, as assigned, in a professional, courteous and timely manner.</li>
<li>Address applicant and client needs with high-quality results.</li>
<li>Exhibit exemplary customer service skills.</li>
<li>Maintain relevant notes/documentation in applicant and organizational accounts.</li>
<li>Data entry, as necessary, to update and maintain internal systems and records.</li>
<li>Perform job functions with an upbeat and friendly attitude and the ability to maintain a positive, empathetic and professional demeanor.</li>
<li>Exercise excellent judgement in decision-making to routinely deliver exceptional support</li>
<li>Work with various departments internally, as necessary, to meet the needs of applicants and clients.</li>
<li>Work as an effective team member, listing with others and contributing to the overall success of the Company.</li>
<li>Perform other duties or projects as assigned.</li></ul> 


Your expertise:
<ul>
<li>Minimum of a high school diploma</li>
<li>Relevant experience in a client/customer service role 
</li>
<li>Concise and effective written and verbal communication skills</li>
<li>Strong attention to detail and timely follow-up</li>
<li>Advanced organizational and time management skills</li>
<li>Software savvy and technically adaptable</li>
<li>Ability to work in a high-volume, deadline-driven environment</li>
<li>Must be able to absorb procedures quickly</li>
<li>A keen eye for innovation and efficiency</li>
<li>Be someone who believes in Validity's values of Ask Why, Care and Solve Together.</li></ul> 


Here&rsquo;s why you would want to work at Validity:
<ul>
<li>A team of people who are both hard-working and brilliant&hellip;and happen to be an absolute blast to work alongside.</li>
<li>A fun and challenging work environment to keep you engaged and growing.</li>
<li>Flexible PTO for those days that you just can&rsquo;t avoid&hellip;or for the ones you plan! 
</li>
<li>401K, comprehensive benefits plan, paid volunteer hours, etc.</li>
<li>Everyone on the team is extremely value-driven and works incredibly hard to meet our Client's needs and company goals.</li>
<li>We&rsquo;re continuing to grow and build upon the amazing company culture we have in place!</li></ul> 


Validity Screening Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.</div>

Safe Gatherings Client Experience Partner

Commercial Bank

<div>
 
 Job Summary
 
 
 
 The designated role supports digital team with the following activities:
 
 
 <ul>
 <li>
 Supports in UAT activities during monthly digital releases.
 </li>
 <li>
 Plans for campaigns to support in customer communication for digital initiatives. Handles the customer queries related to call center in resolving customer complaints.
 </li>
 <li>
 Provides ideas to enhance customer experience on CB Digital banking.
 
 
 </li>
 </ul>
 
 
 Key Accountabilities
 
 
 
 
 
 Listed Below Are The Primary Responsibility Of This Role
 
 
 
 <ul>
 <li>
 Support Retail digital communications &amp; campaign management activities.
 </li>
 <li>
 Support UAT activities during monthly digital releases.
 </li>
 <li>
 Plan out release item translations to support multiple languages (mainly Arabic) in coordination with Marketing in providing labels, messages etc.
 </li>
 <li>
 Manage Digital email Box / respond to customer queries and coordinate with call center in resolving customer complaints.
 </li>
 <li>
 Perform digital training for frontline staff &amp; Call center staffs on releases
 </li>
 <li>
 Support conducting Customer Surveys.
 </li>
 <li>
 Perform marketing research on other banking apps / Services.
 
 
 </li>
 </ul>
 
 Qualifications, Experience
 
 
 
 
 Required Qualifications:
 
 
 
 Preferable a Bachelor's degree.
 
 
 
 Required Experience
 
 
 
 Minimum 3 years relevant experience in Digital Banking.
 
 
 Good Communication skillset (Verbal &amp; writing) - Preferably English/Arabic
 
 
 Ability to understand and support digital / technical processes.
 
 
 V.Good skillset in using Microsoft tools (Excel / Word / PowerPoint).
</div>

Customer Experience Officer

Urban Vape USA

Sports Vape is seeking a Customer Experience Specialist who is excited to join our team and is interested in helping our locally owned store in Grand Forks, ND. This is a part-time position that requires a physical presence.Position Summary:The Sports Vape Customer Experience Specialist assists the team in helping our customers find the best product for their needs. They will also assist with inventory intake, organizing shelves and cases, maintaining a family friendly work/sales environment, and improving their own product knowledge and training.Duties and Responsibilities: <ul><li>Assist customers with specific and general questions</li><li>Modify product layouts</li><li>Maintain store cleanliness</li><li>Intake inventory</li><li>Learn about products and increase applicable knowledge</li><li>Restock products</li><li>Operate cash register for both opening and closing shifts</li><li>Answer questions over the phone</li></ul>Experience, Skills and Qualifications:<ul><li>Must be 21 years old or older</li><li>Must be able to lift 40 lbs</li><li>Retail sales experience</li><li>Customer service experience</li><li>Familiarity with products and use of products</li><li>Ability to handle conflict and customer frustrations</li><li>Positive attitude</li><li>Willingness to learn</li><li>Leadership and organizational abilities</li><li>Interpersonal and communication skills</li><li>Problem-solving attitude</li><li>Flexibility to work in shifts</li><li>High school diploma preferred</li></ul>Job Types: Full-time, Part-timePay: $14.00 - $18.00 per hourBenefits:<ul><li>Flexible schedule</li><li>On-the-job training</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Customer Experience Team Member

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
<div>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties &amp; Responsibilities:<ul><li>
Providing excellent customer service and effectively resolving customer issues.</li><li>
Being proficient in understanding and educating customers on consumer deposit products.</li><li>
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.</li><li>
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.</li><li>
Adhering to all operational, security, risk and regulatory policies and procedures.</li><li>
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.</li><li>
Other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.</li></ul>
Preferred Qualifications:<ul><li>
1 year or more in customer service in banking, financial services or goal driven retail sales.</li><li>
Cash handling skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li></ul></div> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker

Customer Experience Banker Non NMLS

Search 10000+ Customer experience professional jobs near you this March. New roles added regularly across leading industries. Apply today.