customer experience professional

Serco

<div>Customer Experience Ambassador (KSA National) - Subject to Contract Award 
Make a difference every day 
Closing Date: 14 September 2025 
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence &amp; Advisory sectors, delivering services in Asset Management, Customer Experience, Fire &amp; Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by &quot;Bringing National Visions to Life&quot;. 
Your Opportunity
 
We are looking for Customer Experience professionals to deliver exceptional guest service and support across the Parking and Welcome Centre areas, ensuring a seamless, informative, and welcoming experience for all visitors from arrival to entry. 
The Customer Expereince Professionals will be based in Riyadh, where they will be required to work on a rotating shift basis. 
This advertisement is a talent pooling activity. 
Key Accountabilities<ul><li>
Greeting guests upon arrival and offering clear, courteous assistance with directions, services, and venue information</li><li>
Providing support for ticketing, wristband distribution, shuttle boarding, and access procedure</li><li>
Responding to guest inquiries, complaints, and feedback in a professional, timely manner</li><li>
Assisting guests with mobility challenges and coordinating with the mobility support team as needed</li><li>
Managing queue lines and supporting crowd flow within the Welcome Centre</li><li>
Monitoring guest satisfaction at key points (e.g., ticketing desks, shuttle lines, help kiosks) and escalating issues when appropriate</li><li>
Maintaining an up-to-date knowledge of venue events, operational schedules, transport connections, and guest amenities</li><li>
Logging guest feedback and incidents for reporting to the Guest Experience or Operations Team</li><li>
Working closely with Parking Attendants, Traffic Marshals, and Security to ensure coordinated guest support</li></ul> 
Specific Requirements<ul><li>
The job holder will be educated to a High School Diploma level or General Education Degree (GED) or they will have an equivalent professional qualification.</li><li>
The job holder will have at least 1 years&rsquo; experience in a related field as a frontline staff in service industry.</li><li>
Proficiency in using computer and its office and service applications (MS Office).</li><li>
Ability to understand, take direction, speak, read, write, and communicate in fundamental Arabic and English.</li><li>
Good interpersonal, communication and problem-solving skills</li><li>
Familiarity with another foreign language would be beneficial in this role.</li><li>
Previous experience in a travel and tourism industry preferred.</li><li>
Prior experience in hospitality, tourism, events, or customer service roles is preferred</li><li>
Basic First Aid or Emergency Response training is desirable</li><li>
Fluency in English is required; multilingual skills are a strong advantage in international guest settings</li><li>
Willingness to work flexible shifts, including evenings, weekends, and event days</li><li>
Professional appearance and commitment to service excellence</li></ul> 
Join Us 
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.</div>

Customer Experience Professionals (KSA National) - Subject to Contract Award

Sanofi

<div>
 
 Job Title:
 
 Customer Experience Partner - CXP
 
 
 
 Hiring Manager:
 
 Commercial Lead
 
 
 
 Location:
 
 Cairo (Maadi / Shobra)
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 Autonomously accountable for territory level business performance
 </li>
 <li>
 Self-responsible for individual target, ensure achievement of sales objectives, deliver, and promote key messages about SANOFI&rsquo;s products to Customers through reaching them on the right channel, with the right message, at the right time to achieve overall business objective within defined Area/ Squad.
 </li>
 <li>
 Implementing the company&rsquo;s strategy, policies and demonstrating broaden Play to Win mindset within teams.
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 
 Manage great customer experience:
 
 
 
 <ul>
 <li>
 Ensure the understanding and execution of the relevant Customer Journey &amp;
 </li>
 <li>
 Support of key customers in the specialist /GP with the aim of increasing the prescription of Portfolio, to improve patient life&rsquo;s and needs,
 </li>
 <li>
 OCCP planning respecting customer persona individualization.
 </li>
 <li>
 Implementation and regular monitoring of the individual customer journey by leveraging the cross functional teamwork with HQ teams.
 
 
 </li>
 </ul>
 Superpower: One CXP as digital, scientist, navigator, WoW &amp; Social Specialist per Area/Squad
 
 
 
 Performance and Business Acumen
 
 
 
 <ul>
 <li>
 Self-responsible for individual target activities and sales performance.
 </li>
 <li>
 Hold the shared responsibility of Squad performance.
 </li>
 <li>
 Ensure the up-to-date market intelligence, account situation and competitive activities and rapid feedback to the HQ
 
 
 </li>
 </ul>
 
 Support And Promote Company&rsquo;s Products Value And Image
 
 
 
 <ul>
 <li>
 Deliver/Customize the product message given from Customer support team and implement the product strategy. Effectively apply knowledge and skills into day-to-day professional activities.
 </li>
 <li>
 Differentiate value of SANOFI brands against competitors by understanding customer&rsquo;s medical diagnosis and utilizing digital tools as required by the company in a timely manner.
 </li>
 <li>
 Regularly conduct qualitative customer feedback, competitors&rsquo; activities, ongoing market trends and product&rsquo;s performance reports.
 </li>
 <li>
 Maintain good relationship with KOLs,DOLs to ensure their loyalty and their support to company&rsquo;s business.
 
 
 </li>
 </ul>
 
 Facilitate &amp; Sustain access of Sanofi Products
 
 
 
 <ul>
 <li>
 Expand SANOFI business with all lines &amp; functions.
 </li>
 <li>
 Anticipate future changes, risks &amp; opportunities affecting Sanofi&rsquo;s position &amp; communicate them across teams.
 </li>
 <li>
 Collaboration with GBUs &amp; functions e.g.: PHI/UHI/NHI/OSF to expand own business.
 </li>
 <li>
 Seek/expand new opportunity/new channels for the portfolio.
 
 
 </li>
 </ul>
 
 Team Player
 
 
 
 <ul>
 <li>
 Engage in the Squad performance and initiatives.
 </li>
 <li>
 Collaborative mindset to support the colleague CXPs improvement.
 </li>
 <li>
 Takes initiative &amp; leverages network, academics, digital or innovate ways outside his\her own area to create learning opportunities.
 </li>
 <li>
 Create networks outside of own team.
 
 
 </li>
 </ul>
 
 Health Safety And Environment Responsibilities
 
 
 
 <ul>
 <li>
 Comply with company procedures and current regulations on hygiene and safety.
 </li>
 <li>
 Safely use the work equipment, dangerous substances, and preparations as well as the supplied collective and personal protective equipment according to the instructions received.
 </li>
 <li>
 Promote and follow the HSE rules and &lsquo;Act responsibly&rsquo; to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g., traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc.
 </li>
 <li>
 Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements.
 </li>
 <li>
 Follow the company&rsquo;s road safety program.
 </li>
 <li>
 Attend HSE training.
 </li>
 <li>
 Promptly report to your manager any dangerous conditions of which you become aware.
 </li>
 <li>
 Reporting any occupational injury/ preventable car accident within 24hrs to the direct Manager and HSE manager.
 </li>
 <li>
 Maintain vehicle safety data UpToDate and submit reports to HSE as requested.
 </li>
 <li>
 Retain vehicle maintenance records and submit data as requested.
 </li>
 <li>
 Completion of assigned HSE trainings within the due date.
 
 
 </li>
 </ul>
 
 Other Responsibility
 
 
 
 <ul>
 <li>
 Perform other duties as assigned.
 </li>
 <li>
 Respect of company&rsquo;s values, code of ethics and social charter.
 </li>
 <li>
 Respect of personal data protection charter.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 
 Language skil
 
 
 ls
 
 
 :
 
 
 
 <ul>
 <li>
 High level of English proficiency and communication skill
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 University Graduate with medical background.
 
 
 </li>
 </ul>
 
 Experience &amp; Knowledge
 
 
 
 <ul>
 <li>
 Proven track record in achieving sales results and account management.
 </li>
 <li>
 High level understanding of GTM operation and capability.
 
 
 </li>
 </ul>
 
 Capabilities In Line With CFT (Customer Field Transformation) Competency
 
 
 
 <ul>
 <li>
 Understanding of Advancing customer decision making process, Customer Performance Management, professional effectiveness &amp; how to differentiate Sanofi customer experience.
 </li>
 <li>
 Understanding and demonstrating value of products and services
 </li>
 <li>
 Orchestrating and executing customer Multi Channel Engagement strategy.
 </li>
 <li>
 Segmentation and Go-to-Market Strategy understanding.
 </li>
 <li>
 Utilising customer insights for planning and execution.
 </li>
 <li>
 Collecting customer insights
 </li>
 <li>
 Applying Digital Capabilities to Business Solutions.
 </li>
 <li>
 Facilitating and sustaining access to Sanofi products and services for planning and execution
 
 
 </li>
 </ul>
 
 Mindset &amp; attitude
 
 
 
 <ul>
 <li>
 Collaborative team player &amp; networker (entrepreneurial)
 </li>
 <li>
 thinking in the Squad while keeping the Squad dynamics in mind, seeks for Squad success rather than individual success
 </li>
 <li>
 Agile Mindset: Self-reflection, critical faculties, willingness to challenge the status-quo.
 </li>
 <li>
 Autonomous: Self-organized to develop new competency and capability for GTM transformation
 
 
 </li>
 </ul>
 
 Take the Lead Values
 
 
 
 
 Aim Higher
 
 
 
 
 Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.
 
 
 
 
 Act for Patients
 
 
 
 
 Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.
 
 
 
 
 Be Bold
 
 
 
 
 Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.
 
 
 
 
 Lead Together
 
 
 
 
 Build trust and collaborate openly on our shared goals, celebrate collective pltake s and foster a sense of belonging
 
 
 
 
 Pursue
 
 
 Progress
 
 .
 
 Discover
 
 
 Extraordinary
 
 .
 
 
 Progress doesn&rsquo;t happen without people &ndash; people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let&rsquo;s pursue progress. And let&rsquo;s discover extraordinary together.
 
 
 At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 
 
 Watch &lsquo;One day at Sanofi&rsquo; and check out our Diversity Equity and Inclusion initiatives at sanofi.com!
 
 
 null
 
 Pursue
 
 
 Progress
 
 .
 
 Discover
 
 
 Extraordinary
 
 .
 
 
 Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what&rsquo;s never-been-done-before. You&rsquo;ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people&rsquo;s lives? Let&rsquo;s Pursue Progress and Discover Extraordinary &ndash; together.
 
 
 At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
</div>

Customer Experience Partner

JUSTLIFE

<div>Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
Take over a key role as a Customer Experience Partner in the Customer Experience department, and be a part of this exciting adventure of never-ending growth and success. 
What we expect from you:<ul><li>
Handle incoming complaints as the top priority, consistently providing customers with a friendly, cheerful greeting and pleasant, overall professional service</li><li>
Handle incoming customer reviews coming from Justlife Google Business page, Google Play, and App Store</li><li>
Initiate call-backs to customers as needed to get more information on the customer inquiries if not clear</li><li>
Update customers as needed with bookings status and confirmations</li><li>
Respond to customer questions and requests with courtesy, professionalism, and efficiency</li><li>
Handle incoming urgent complaints escalated through our Frontline team, Social media platforms and any other customer complaints tackled from other departments</li><li>
Perform and coordinate complaint investigations and gathers additional information, working closely with other departments to complete investigation reports</li><li>
Evaluate all information from a technical perspective to ensure appropriate Analysis and Investigation</li><li>
Maintain and delivers excellent customer satisfaction in a timely and effective manner</li><li>
Investigate complaints to determine root cause, identify resolution, confirm correction, and respond to complaints</li><li>
Maintain complaints log and participate in process improvements</li></ul> 
What we are looking for:<ul><li>
Bachelor's degree from an accredited university</li><li>
2+ Years of professional experience in customer service</li><li>
Strong organizational, analytical, and problem-solving skills</li><li>
Excellent written and verbal communication skills (Arabic and English)</li><li>
Strong knowledge of MS Office (Word, Excel, etc.)</li><li>
Ability to efficiently interact with individuals and groups at all levels in a multi-functional and multicultural environment</li><li>
Experience with customer interactions</li><li>
Ability to multitask, prioritize, and manage time effectively</li></ul> 
PERKS OF BEING A PART of JUSTLIFE
Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like: 
We care about you<ul><li>
One-day extra vacation on your birthday with our JustHoliday!</li><li>
Free Justlife credits so you can enjoy our own services.</li><li>
Work reality escapes opportunities through team-building games, challenges, and many more activities.</li></ul> 
 
We improve you<ul><li>
Working with a great team and entrepreneurial spirit.</li><li>
Continuous learning with mentorship, coaching, on-the-job, and internal-external training.</li><li>
Never-ending growth and fast career development and internal career opportunities.</li><li>
A fair and objective Performance Management System.</li></ul> 
We recognize you<ul><li>
Ignition of the hero in you through our &lsquo;&rsquo;JustHeroes&rsquo;&rsquo; Reward and Recognition Program.</li><li>
Availability of company discounts and gift vouchers.</li><li>
A bonus for every successful Employee Referral.</li></ul> 
ABOUT US
At Justlife, we envision a life without any chores that keep you from doing what you really want to.
Justlife is the region&rsquo;s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.
We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer&rsquo;s needs at home across the GCC. We now offer home cleaning, salon &amp; spa at home, healthcare at home, maintenance &amp; repairs, upholstery cleaning, pest control &amp; disinfection, moving and packing, and car cleaning, and many more.
We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
Join the tribe and let&rsquo;s become #everydaybetter, together!
XB7q9mdvq1</div>

Trendyol

<div><div><div>About the Team</div><div>
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together &mdash; as individuals and as a team.</div><div></div><div> 
As a Customer Experience Training &amp; Quality Professional, you'll be instrumental in shaping the skills and performance of our customer service teams. You will be responsible for identifying training needs, designing effective programs, and delivering both onboarding and ongoing development sessions. This role is a strategic blend of training and quality assurance, where you'll analyze performance data to drive continuous improvement and ensure our customer experience meets the highest standards.</div></div>
<div><div><h3 class="jobSectionHeader">Responsibilities</h3><ul><li><ul><li>
Identify the training and development needs of customer service teams, and design and implement training programs in line with Trendyol's strategies</li><li>
Deliver onboarding training for new hires and ongoing development training for existing employees</li><li>
Analyze representatives' performance against established quality standards and provide consistent, constructive feedback</li><li>
Track and analyze key performance indicators (KPIs) to identify areas for improvement and conduct root cause analyses</li><li>
Regularly analyzing incoming contacts identifying improvement areas for processes</li><li>
Collaborate with relevant departments to enhance both training and quality processes</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Expected Qualifications</h3><ul><li><ul><li>
Bachelor's degree in a related field or equivalent work experience</li><li>
Proven experience in a quality assurance, training, or similar role within a customer service environment</li><li>
Strong analytical and problem-solving skills</li><li>
Excellent communication, presentation, and interpersonal skills</li><li>
Familiarity with customer service software and tools</li><li>
Ability to adapt to a fast-paced and dynamic work environment</li><li>
Good command of English</li></ul></li></ul></div></div>
<div><div>What We Offer</div><ul><li>Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.</li><li>Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.</li><li>A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.</li><li>Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.</li><li>Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.</li></ul><div></div><div> 
Take the Next Step</div><div>
If this role excites you, apply today, we look forward to taking the next step with you.</div><div>
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.</div></div></div>

Customer Experience Training & Quality Professionals (Saudi Nationals Only)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25107310
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt, 11757VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
 
 
 
 Os Marriott Hotels trabalham para elevar a arte da hotelaria, inovando a cada oportunidade enquanto mant&ecirc;m o conforto e familiaridade pelos quais s&atilde;o conhecidos por todo o mundo. Como membro dos Marriott Hotels, voc&ecirc; ajuda a cumprir a promessa de "sempre oferecer uma &oacute;tima hotelaria", ao prestar um atendimento gentil, simp&aacute;tico e moderno, que incorpora e expande um legado. Com um nome que &eacute; sin&ocirc;nimo de hotelaria por todo o mundo, temos orgulho de convidar voc&ecirc; a explorar uma carreira nos Marriott Hotels. Ao entrar para os Marriott Hotels, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International.
 
 Esteja
 
 onde pode realizar seu melhor trabalho,
 
 agir
 
 conforme seu prop&oacute;sito,
 
 fazer parte
 
 de uma incr&iacute;vel equipe global e
 
 se tornar
 
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
 
 
 O JW Marriott faz parte do portf&oacute;lio de luxo da Marriott International e consiste em mais de 100 belos hot&eacute;is em cidades emblem&aacute;ticas, al&eacute;m de locais de resort pelo mundo. O JW acredita em priorizar nossos colaboradores. Se nossos funcion&aacute;rios est&atilde;o felizes, nossos h&oacute;spedes estar&atilde;o felizes. Os colaboradores JW Marriott s&atilde;o confiantes, inovadores e aut&ecirc;nticos e representam o legado da marca do fundador da empresa J.Willard Marriott. Nossos hot&eacute;is oferecem uma experi&ecirc;ncia profissional &uacute;nica, onde voc&ecirc; faz parte de uma comunidade e aproveita v&iacute;nculos verdadeiros com um diversificado grupo de colegas. O JW cria oportunidades de treinamento, desenvolvimento, reconhecimento e, o que &eacute; mais importante, fornece um local onde se pode correr atr&aacute;s dos seus sonhos num ambiente de luxo, focado no bem-estar hol&iacute;stico. O tratamento excepcional dado aos nossos h&oacute;spedes come&ccedil;a por tratar bem nossos funcion&aacute;rios. &Eacute; este o tratamento JW. Ao entrar para o JW Marriott, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International.
 
 Esteja
 
 onde pode realizar seu melhor trabalho,
 
 agir
 
 conforme seu prop&oacute;sito,
 
 fazer parte
 
 de uma incr&iacute;vel equipe global e
 
 se tornar
 
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
</div>

Guest Experience Expert

<div>Additional Information 
Job Number25142335 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Additional Information 
Job Number25144617 
Job CategoryRooms &amp; Guest Services Operations 
LocationFairfield by Marriott Agra, 119/8 &amp; 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India, 282002 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you&rsquo;ll deliver on the Fairfield Guarantee &mdash; our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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