customer experience specialist

NBKC Bank

<div><div>nbkc bank is currently looking for a <b>Customer Experience Specialist</b> to join our Customer Experience team.</div><div></div><div><br>
As a <b>Customer Experience Specialist</b>, you will manage incoming phone calls and chats, addressing a variety of banking inquiries. You'll use your problem-solving skills to sort out any issues, spot opportunities to make our customers&rsquo; lives easier, and keep things running smoothly by following all the bank's guidelines and regulations. You will handle customer authentication, resolve issues, and identify cross-sell opportunities to strengthen client relationships.</div><div></div><div><br>
This position will work @Flex (a combination of both in the office and at home) based out of our Kansas City, MO office.</div><p></p><div><p><br>
We are currently looking for a <b>Senior Customer Experience Specialist </b>to join our Customer Experience team. <b>This position will work @Flex (a combination of both in the office and at home).</b><b> </b>Check out more details below.<br>
</p><p></p><br>
<p><b>*This position will be for the 9am-6pm (M-F) shift and based out of our Ward Parkway location.*</b></p><p><br>
Interested in learning more? Check out more details below.</p><p><b><br>
What you&rsquo;ll do</b></p><br>
<p></p><ul><li>
Handle and route all incoming phone calls. These calls may include, but are not limited to, topics regarding balance inquiry questions, ordering of checks, taking wire requests, interest rate questions, information about products and services offered, debit card questions, online application status updates, hold inquiries, and online banking and bill payment questions.</li><li>
Handle customer interactions through chat, providing timely and accurate responses. Utilize professional written communication to ensure customer experience.</li><li>
Provide professional and composed assistance to customers with inquiries or problem resolution, adhering to the bank&rsquo;s customer service standards for both internal and external customers.</li><li>
Verify appropriate and required customer information prior to releasing any information or account data.</li><li>
Utilize computerized systems for customer authentication, information gathering and validation, and processing routine as well as exception transactions.</li><li>
Work independently and employ effective problem-solving skills to resolve issues, utilizing position authority and knowledge of operating and security procedures to make immediate decisions including exceptions, adjustments, and overrides.</li><li>
Communicate potential issues and solutions related to payment risk in the digital banking environment.</li><li>
Capable of performing effectively in a complex, multi-functional technical environment.</li><li>
Proactively identify customer&rsquo;s current and future financial needs. Recognize and refer cross-sell opportunities that strengthen client-bank relationships and ensure operational integrity during customer interactions. Ensures all bank policies and procedures are followed for all duties of the position.</li><li>
Capable of assessing risk, exercising discretion, and handling sensitive and confidential information.</li><li>
Ensure all bank policies and procedures are followed in all duties of the position.</li><li>
Follows all applicable laws and regulations.</li><li>
Performs other duties and projects as assigned.</li></ul><p></p><p><b><br>
What you&rsquo;ll bring</b></p><ul><li>
High School Degree or GED required</li><li>
Qualified candidates will have at least 2 years of combined relevant experience in banking, customer service and/or contact center experience</li><li>
Excellent Customer Services skills</li><li>
Must be a team player who can work with a team of individuals to perform a variety of tasks, working toward common team and bank goals</li><li>
Knowledge of retail products/services and bank regulations, and compliance preferred</li><li>
Strong knowledge of Microsoft Office applications</li></ul><p></p><p><b><br>
Bonus Points</b></p><ul><li>
Ability to identify customer needs and work within a complex, multi-functional technical environment.</li><li>
Superior problem-solving skills.</li><li>
Experience working in a hybrid or remote environment</li><li>
Strong number orientation and accuracy with detail orientation.</li></ul><p></p><p><b><br>
Our Hiring Process</b></p><p>
After we review your application and feel you&rsquo;re a potential fit we will reach out with next steps. We work hard to meet our candidates on their time- sometimes that&rsquo;s a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way.</p><p></p><p><b><br>
What you&rsquo;ll love about us:</b></p><p><b>
Benefits:</b></p><ul><li>
Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO &ndash; we got you covered!)</li><li>
Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that&rsquo;s a sweet deal!</li><li>
Enjoy 4 weeks of paid time off, 12 paid holidays, and 8 paid volunteer hours per year</li><li>
Spend time bonding with your family with paid parental leave options</li><li>
Take advantage of our awesome wellness programs which includes our wellness@nbkc account and our on-site gym facilities</li></ul><p></p><p><b><br>
Working here:</b></p><ul><li>
Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)</li><li>
Enjoy anniversary awards for your 3- and 5-year anniversaries (That&rsquo;s serious cash money towards your retirement account, student loan refinancing or your HSA).</li><li>
Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries</li></ul><p></p><p><b><br>
Great company culture:</b></p><p>
We were recognized as THE best place to work in 2021 by the Kansas City Business Journal and have ranked in the top three every year since 2017! We also won a Glassdoor Top-Rated CEO Award, are Health KC Platinum certified, and were nominated as one of KCBJ&rsquo;s coolest office spaces in town.</p><p>
Our customers love us too. We know that our 5-star reviews are a direct result of our employees feeling supported, valued, and invested in everything they do at nbkc.</p><p>
We&rsquo;re pretty proud to work here and we know you will be too!</p><p>
Join us to find out!</p><p></p><p><b><br>
nbkc bank is an Equal Opportunity-Affirmative Action Employer &ndash; Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation</b></p><p></p><p><b><br>
#LI-hybrid</b></p></div></div><p></p>

Customer Experience Specialist

Milele

<div>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the main point of contact for customers, handling inquiries and requests both online (emails, social media, live chat) and offline (calls, in-person meetings).
  </li>
  <li>
   Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales support.
  </li>
  <li>
   Resolve customer issues promptly, professionally, and effectively, maintaining high satisfaction scores.
  </li>
  <li>
   Proactively follow up with customers to assess their experience and identify opportunities for service improvement.
  </li>
  <li>
   Maintain accurate and detailed records of customer interactions, transactions, and feedback in CRM systems.
  </li>
  <li>
   Work closely with sales, logistics, and operations teams to ensure timely updates and clear communication with customers.
  </li>
  <li>
   Develop strategies to strengthen existing relationships and encourage repeat business.
  </li>
  <li>
   Analyze customer feedback and present insights to management for continuous improvement initiatives.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: 2 to 3 years in customer service, client relations, or a similar role (experience in automotive, export, or logistics is a plus).
  </li>
  <li>
   Skills:
  </li>
  <ul>
   <li>
    Strong communication and interpersonal abilities.
   </li>
   <li>
    Problem-solving mindset with a customer-first approach.
   </li>
   <li>
    Proficiency in CRM tools and Microsoft Office Suite.
   </li>
   <li>
    Ability to manage multiple tasks and prioritize effectively.
    <br/>
   </li>
  </ul>
  <li>
   Qualities:
  </li>
  <ul>
   <li>
    Professional, empathetic, and proactive attitude.
   </li>
   <li>
    Detail-oriented with strong organizational skills.
   </li>
   <li>
    Capable of building rapport and maintaining long-term professional relationships.
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
</div>


Sanofi

<div><h2 class="jobSectionHeader"><b>JOB PURPOSE</b></h2><h2 class="jobSectionHeader"><b>
Purpose:</b></h2><h2 class="jobSectionHeader"><b>
To drive sales and market share of assigned Sanofi products in the designated area by conducting sales promotions in line with Company strategy, rules and local regulations.</b></h2><h2 class="jobSectionHeader"><b>
To achieve success, it is critical that the Customer experience specialist:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Orchestrate the customer centricity approach in the assigned territory.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Promote Sanofi products according to company rules and local regulations</b></h2></li><li><h2 class="jobSectionHeader"><b>
Conduct regular visits of pharmacies to monitor product availability and movement.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Introduction of New products.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Use sales techniques and operational tools in order to achieve sales objectives and constantly seek to upscale his/her capabilities in light of the agile new way of working.</b></h2></li></ul><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>
KEY RESULTS / ACCOUNTABILITIES</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Main point of contact for product information, brand detailing &amp; messaging through multiple channels / follow up comm with HCPs / conduct physical &amp; virtual RTMs</b></h2></li><li><h2 class="jobSectionHeader"><b>
Dynamic customer profiling &amp; segmentation, digital habits, preferences and prioritize interactions, coordinate with CSLs to develop impactful customer engagement plan for key prescribers.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Identify customers and manage sales promotion of assigned products to the target doctors to achieve monthly, quarterly and annual targets in line with company strategy</b></h2></li><li><h2 class="jobSectionHeader"><b>
Hybrid Rep &amp; OC campaign orchestrator with full empowerment to apply TURING OCCP improving customer engagement</b></h2></li><li><h2 class="jobSectionHeader"><b>
Develop weekly and monthly visit plans in consultation with the line manager and in compliance with Sanofi internal sales systems and procedures</b></h2></li><li><h2 class="jobSectionHeader"><b>
Maintain and update product and competition knowledge in order to create a good professional image and build good relationships with trade personnel</b></h2></li><li><h2 class="jobSectionHeader"><b>
Identifying and establishing new business.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Details to achieve the success</b></h2></li><li><h2 class="jobSectionHeader"><b>
Update all the required information on doctor cards and list</b></h2></li><li><h2 class="jobSectionHeader"><b>
Communicate regularly with key opinion leaders, get market feedback and report any relevant information to commercial lead in line with company procedures and best practice.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Support the commercial lead with the knowledge transfer to the new hires in order to familiarize them with product knowledge, medical information, territory coverage and reporting system</b></h2></li><li><h2 class="jobSectionHeader"><b>
Implement territory coverage plan (No. of total calls, remote penetration &amp; plan adherence)</b></h2></li></ul><h2 class="jobSectionHeader"><b>
Maintain Compliance</b></h2><h2 class="jobSectionHeader"><b>
Abide by the requirements of the internal Code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company</b></h2><h2 class="jobSectionHeader"><b>
Ethical Leadership</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Escalates any decisions, or seek the support of colleagues or management if personal knowledge and understanding is not at the level required to carry out any part of the role</b></h2></li></ul><h2 class="jobSectionHeader"><b>
Health, Safety and Environment Responsibilities</b></h2><h2 class="jobSectionHeader"><b>
To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work. Employees are therefore expected to:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution free work environment.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Follow HSE guidelines and take all necessary measures applicable to effectively implement the &lsquo;HSE action plan (PASS)&rsquo; in the work area and the activities.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Follow HSE rules and &lsquo;Act responsibly&rsquo; to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Follow the company&rsquo;s road safety program.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Periodically check the car to ensure its road worthiness e.g. brakes, lights, indicators, tires etc. Also, ensure that the car is timely serviced and maintained as per the manufacturer&rsquo;s recommendation, and all the documents such as the driving license, car insurance etc. are always valid in condition.</b></h2></li></ul><h2 class="jobSectionHeader"><b>
KEY WORKING RELATIONSHIPS</b></h2><h2 class="jobSectionHeader"><b>
INTERNAL</b></h2><h2 class="jobSectionHeader"><b>
Cross Functional Collaboration with:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Commercial Lead</b></h2></li><li><h2 class="jobSectionHeader"><b>
Customer Centricity Lead</b></h2></li><li><h2 class="jobSectionHeader"><b>
Agile Coach</b></h2></li><li><h2 class="jobSectionHeader"><b>
Marketing</b></h2></li><li><h2 class="jobSectionHeader"><b>
Medical</b></h2></li></ul><h2 class="jobSectionHeader"><b>
Occasional Contact with:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Training</b></h2></li><li><h2 class="jobSectionHeader"><b>
IT</b></h2></li></ul><h2 class="jobSectionHeader"><b>
EXTERNAL</b></h2><h2 class="jobSectionHeader"><b>
Would be expected to be involved with:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
HCPs</b></h2></li><li><h2 class="jobSectionHeader"><b>
Purchasers</b></h2></li></ul><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>
SKILLS, EXPERIENCE &amp; KNOWLEDGE REQUIREMENTS</b></h2><h2 class="jobSectionHeader"><b>
Education Level:</b></h2><h2 class="jobSectionHeader"><b>
Bachelor degree in a Medical field (Medicine, Pharmacy)</b></h2><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>
Skills:</b></h2><h2 class="jobSectionHeader"><b>
Communication skills</b></h2>
null</div>

Customer Experience Specialist (CES)

Mindbridge

<div>
 <p>
  <strong>
   Who We Are
  </strong>
 </p>
 <p>
  We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Job
  </strong>
 </p>
 <p>
  As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Get Hired Faster &ndash; Walk-In Interviews Open Now!
  </strong>
 </p>
 <p>
  Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 </p>
 <p>
  For the
  <strong>
   quickest response
  </strong>
  and a
  <strong>
   fast-track hiring process
  </strong>
  , visit our office for
  <strong>
   walk-in interviews
  </strong>
  . Just bring your:
 </p>
 <ul>
  <li>
   <strong>
    Original CNIC
   </strong>
  </li>
  <li>
   <strong>
    Updated CV
   </strong>
  </li>
 </ul>
 <p>
  ⏰
  <strong>
   When:
  </strong>
  Monday to Saturday, 11:00 AM - 6:00 PM
 </p>
 <p>
  📍
  <strong>
   Where:
  </strong>
  Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 </p>
 <p>
  Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer:
  </strong>
 </p>
 <ul>
  <li>
   Highest salary package for Non-Voice Customer Support: up to
   <strong>
    PKR 150,000
   </strong>
  </li>
  <li>
   No sales or monthly targets
  </li>
  <li>
   Medical Insurance
  </li>
  <li>
   Leave Encashment
  </li>
  <li>
   On job training
  </li>
  <li>
   State-of-the-art infrastructure
  </li>
  <li>
   Annual Increment
  </li>
  <li>
   Employee engagement &amp; appreciation programs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage incoming chats/emails
  </li>
  <li>
   Identify and assess customers&rsquo; needs to achieve satisfaction
  </li>
  <li>
   Build sustainable relationships and trust with customer accounts through open and interactive communication
  </li>
  <li>
   Provide accurate, valid and complete information by using the right methods/tools
  </li>
  <li>
   Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  </li>
  <li>
   Follow communication procedures, guidelines and policies
  </li>
  <li>
   Take the extra mile to engage customers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   A-Levels/Intermediate
  </li>
  <li>
   Natural instinct to empathize with users
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Native or bilingual spoken and written English skills
  </li>
  <li>
   Detail-oriented
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
  </strong>
 </p>
 <p>
 </p>
</div>


Customer Experience Specialist (Non Voice)

Paribu

<div>
 <p>
  <strong>
   <u>
    About Paribu
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Founded in 2017, Paribu has been playing a key role in the development of T&uuml;rkiye&rsquo;s crypto asset ecosystem by delivering innovative blockchain-based products and services. It offers a fast, easy, and secure exchange experience with more than 180 crypto assets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In 2024, Paribu introduced Paribu Custody, one of the few globally digital asset custody solutions tailored for institutional clients. At the same time, Paribu offers a secure self-custody experience for individuals and startups through its next-generation crypto wallet solution, Paribu Self. Beyond its mission to increase blockchain adoption, Paribu is committed to shaping the future by actively supporting
  <strong>
   culture, arts, sports,
  </strong>
  and
  <strong>
   education.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Why join Paribu?
   </u>
  </strong>
 </p>
 <p>
  Paribu works with
  <strong>
   curious, innovative,
  </strong>
  and
  <strong>
   impact-driven professionals
  </strong>
  who are passionate about pushing boundaries and driving technological advancement. It fosters a culture of continuous learning, collaboration, and sharing. Whether you specialise in
  <strong>
   technology, design, strategy, operations, or beyond
  </strong>
  , you will be part of a team shaping the future of finance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Paribu provides a working environment where ideas turn into reality, and innovation thrives. Here, you'll work alongside talented professionals, tackle exciting challenges, and contribute to meaningful projects that align with Paribu&rsquo;s vision of delivering fast, easy, and secure experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The impact you&rsquo;ll make
  </strong>
 </p>
 <p>
  At Paribu, every team member plays a crucial role in driving innovation and delivering high-quality solutions. As a Customer Experience Associate Specialist, you will be responsible for:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Providing timely and accurate responses to user inquiries via phone and written channels, in line with Paribu&rsquo;s service quality standards
  </li>
  <li>
   Sharing up-to-date product and service information with users and ensuring clear, effective communication
  </li>
  <li>
   Collaborating with relevant departments by collecting and sharing user feedback to support the improvement of services and internal processes
  </li>
  <li>
   Enhancing overall customer experience by ensuring consistent communication quality and service efficiency
  </li>
  <li>
   Contributing to the development of the customer support function by participating in training activities and tracking feedback trends
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key competencies
  </strong>
 </p>
 <p>
  We value skills and potential as much as experience. To thrive in this role requires:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Associate or Bachelor&rsquo;s degree from business administration, economics, communication, or a related field.
  </li>
  <li>
   Minimum 2 years of experience in customer-facing roles that require direct communication with users
  </li>
  <li>
   Familiarity with digital communication tools and a strong understanding of service-oriented processes
  </li>
  <li>
   A curious and proactive mindset toward understanding the financial services ecosystem and digital platforms
  </li>
  <li>
   Strong interpersonal skills with the ability to multitask, take initiative, and offer solution-oriented support
  </li>
  <li>
   Ability to adapt to a shift schedule and a 6-day work week due to 24/7 customer support operations
  </li>
  <li>
   Proficiency in written and spoken English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The advantages of being at Paribu
  </strong>
 </p>
 <p>
  We care about our team&rsquo;s growth and well-being. Here's what you can look forward to:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Meal allowance
   </strong>
   &ndash; Generous support with a flexible meal card.
  </li>
  <li>
   <strong>
    Private health insurance
   </strong>
   &ndash; Comprehensive coverage for employees, including
   <strong>
    spouses and children
   </strong>
   .
  </li>
  <li>
   <strong>
    Commuting support
   </strong>
   &ndash; Financial support for commuting based on your office route.
  </li>
  <li>
   <strong>
    S.O.S. leave (10 days)
   </strong>
   &ndash; Additional leave days up to 10 days per year for urgent and unexpected matters, apart from annual leave.
  </li>
  <li>
   <strong>
    Birthday leave
   </strong>
   &ndash; One
   <strong>
    extra day off
   </strong>
   during your birthday month.
  </li>
  <li>
   <strong>
    Language learning support
   </strong>
   &ndash; Resources to enhance English communication skills.
  </li>
  <li>
   <strong>
    Personal development support
   </strong>
   &ndash; Budget for exploring hobbies, attending professional courses, and personal growth.
  </li>
  <li>
   <strong>
    Well-being &amp; health platform
   </strong>
   &ndash; Access to digital health and wellness services, including mental health support, and well-being resources.
  </li>
  <li>
   <strong>
    Relocation allowance
   </strong>
   &ndash;
   <strong>
   </strong>
   Financial support for relocation within a 15-km radius of the Paribu&rsquo;s office.
  </li>
  <li>
   <strong>
    Top-tier work equipment
   </strong>
   &ndash; High-performance devices and all the essential tools you need to do your best work.
  </li>
  <li>
   <strong>
    Cultural events
   </strong>
   &ndash; Enjoy
   <strong>
    concerts, theater, cinema,
   </strong>
   and
   <strong>
    sports tickets
   </strong>
   through company-sponsored opportunities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The hiring journey
  </strong>
 </p>
 <p>
  From application to onboarding, here's a step-by-step look at your journey with Paribu.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Application:
  </strong>
  Submit your application online.
 </p>
 <p>
  <strong>
   2. Initial screening:
  </strong>
  People Team reviews your resume.
 </p>
 <p>
  <strong>
   3. Interview process:
  </strong>
  Meet with hiring managers and team members.
 </p>
 <p>
  <strong>
   4. Assessment tests / Case study:
  </strong>
  Complete a case study or technical test to help us better understand your problem-solving and technical skills.
 </p>
 <p>
  <strong>
   5. Offer &amp; onboarding:
  </strong>
  If it&rsquo;s a great fit, you will be welcomed on board.
 </p>
 <p>
  <br/>
 </p>
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   Application process
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  Should you have already applied, here are two essential facts about the process:
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   While we carefully review every application, only candidates whose profiles best align with the role will be contacted. We appreciate your understanding on this matter.
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   All applications received by Paribu are treated equally, without prejudice to age, gender, religion, race, disability, or marital status, in full compliance with personal data protection principles.
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  In accordance with applicable data protection regulations, please note the following:
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  I have been informed that my personal data is processed by Paribu Kripto Varl&inodot;k Al&inodot;m Sat&inodot;m Platformu A.&Scedil;. (&ldquo;Paribu&rdquo; or &ldquo;Company&rdquo;) through the &ldquo;Paribu Kripto Varl&inodot;k Al&inodot;m Sat&inodot;m Platformu A.&Scedil;. Clarification Text on the Protection of Personal Data for Employee Candidates&rdquo; prepared as part of the job application process of employee candidates and in accordance with the Personal Data Protection Law No. 6698.
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Customer Experience Associate Specialist

GrowthRatio Solutions

<p>Company: GrowthRise Solutions<br/>Location: Bahria Town Phase 7<br/>Openings: 4<br/>Job Title: Customer Service Specialist &ndash; E-commerce<br/>Schedule: 8 hours per day, 6 days a week<br/>Mode: On-site (not remote)</p><p><b>Role Overview:</b></p><p>As a Customer Service Specialist &ndash; E-commerce, you will be the first point of contact for customers, ensuring smooth communication, accurate order handling, and timely support. Your role combines problem-solving, live chat engagement, and effective coordination to maintain a positive customer experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Customer Engagement: Handle inquiries and messages promptly while maintaining a polite, solution-oriented approach.</li><li>Order &amp; Return Management: Track, process, and follow up on orders and returns with precision.</li><li>Live Chat Support: Manage real-time chat interactions, resolve account-related queries, and provide quick resolutions.</li><li>System &amp; Data Handling: Enter and update customer information accurately using computer systems.</li><li>Microsoft Office Use: Apply Excel and Word for reporting, tracking, and record maintenance.</li><li>Communication Skills: Write and speak English clearly to support international customers effectively.</li></ul><p><b>Qualifications:</b></p><ul><li>Location: Must be able to attend daily at our Bahria Town Phase 7 office.</li><li>Education: Bachelor&rsquo;s degree in any discipline.</li><li>Experience: Previous exposure to e-commerce operations (eBay experience is a plus).</li><li><b>Equipment: Must bring a personal laptop daily.</b></li></ul><p><b>Additional Details</b></p><ul><li>Comprehensive training will be provided.</li><li>Only candidates committed to full-time, on-site work should apply.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs40,000.00 per month</p><p>Work Location: In person</p>

Customer Service Specialist – E-commerce

Fulcrum Pvt Ltd

<p><b>Job Title:</b> SAP Invoicing Specialist<br/><b>Location:</b> Port Qasim, Karachi<br/><b>Industry:</b> Chemical Manufacturing</p><p><b>About the Role:</b></p><p>We are looking for an experienced <b>SAP Invoicing Specialist</b> to join a leading chemical manufacturing company based at <b>Port Qasim</b>. The ideal candidate will be responsible for managing the invoicing process through SAP, ensuring accuracy, compliance, and timely execution.</p><p><b>Key Responsibilities:</b></p><ul><li>Generate and process customer invoices using <b>SAP</b> in accordance with company policies and client contracts.</li><li>Validate pricing, quantities, and tax calculations before final invoice generation.</li><li>Coordinate with internal departments (Sales, Finance, Logistics) for timely invoice approvals and dispatch.</li><li>Maintain accurate records of invoices, credit notes, and billing discrepancies.</li><li>Resolve invoicing queries in coordination with clients and internal stakeholders.</li><li>Ensure compliance with financial and tax regulations related to billing.</li><li>Support monthly closing activities related to accounts receivable and invoicing.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.</li><li><b>2&ndash;4 years</b> of experience in <b>SAP invoicing or billing operations</b>, preferably in the <b>chemical or manufacturing industry</b>.</li><li>Strong working knowledge of <b>SAP modules (SD, MM, or FI)</b>.</li><li>Attention to detail with strong analytical and problem-solving skills.</li><li>Proficient in MS Excel and documentation.</li><li>Strong communication and coordination skills.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

SAP Invoicing Specialist-Port Qasim

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