customer experience specialist

RedBox SA

<div>
 The Customer Experience Specialist serves as the
 
 voice of the customer
 
 within the organization. This role ensures that customer issues, feedback, and insights are captured, analyzed, and translated into actions that improve overall service quality. The specialist follows up on escalated cases, coordinates with internal teams, and works to enhance the end-to-end customer journey.
 
 
 
 Requirements
 
 
 
 
 
 Escalation &amp; Issue Management
 
 
 
 
 <ul>
 <li>
 Handle and monitor customer escalations and ensure timely resolution.
 </li>
 <li>
 Follow up with internal teams to guarantee issues are addressed and closed.
 </li>
 <li>
 Provide clear and professional updates to customers throughout the resolution process.
 
 
 </li>
 </ul>
 
 
 2. Customer Journey Improvement
 
 
 
 
 <ul>
 <li>
 Review and assess customer interactions across all touchpoints.
 </li>
 <li>
 Identify friction points and recommend improvements.
 </li>
 <li>
 Support the development of better processes, policies, and service workflows.
 
 
 </li>
 </ul>
 
 
 3. Feedback Collection &amp; Analysis
 
 
 
 
 <ul>
 <li>
 Analyze customer feedback, surveys, reviews, and ratings.
 </li>
 <li>
 Identify trends, recurring issues, and areas of opportunity.
 </li>
 <li>
 Prepare regular reports highlighting insights and improvement suggestions.
 
 
 </li>
 </ul>
 
 
 4. Cross-Functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with departments such as Operations, Product, Technology, Sales, and Support.
 </li>
 <li>
 Ensure customer concerns are prioritized and acted upon.
 </li>
 <li>
 Facilitate communication between teams to maintain a unified customer experience.
 
 
 </li>
 </ul>
 
 
 5. Service Quality Enhancement
 
 
 
 
 <ul>
 <li>
 Contribute to initiatives that improve service consistency and customer satisfaction.
 </li>
 <li>
 Support quality audits, customer journey mapping, and root-cause investigations.
 </li>
 <li>
 Participate in launching new services or updates while ensuring customer needs are represented
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-3 years of experience in Customer Experience, Support, Operations, or a related field.
 </li>
 <li>
 Strong communication skills, both written and verbal.
 </li>
 <li>
 Ability to analyze data and identify patterns.
 </li>
 <li>
 Highly organized with strong follow-up skills.
 </li>
 <li>
 Customer-focused mindset and problem-solving abilities.
 </li>
 <li>
 Proficiency in using CRM or customer support tools is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Performance Bonus
 </li>
 </ul>
</div>

Customer Experience Specialist

Redbox Technologies

<div>The Customer Experience Specialist serves as the voice of the customer within the organization. This role ensures that customer issues, feedback, and insights are captured, analyzed, and translated into actions that improve overall service quality. The specialist follows up on escalated cases, coordinates with internal teams, and works to enhance the end-to-end customer journey.
Requirements<h3 class="jobSectionHeader">
Escalation &amp; Issue Management</h3><ul>
<li>Handle and monitor customer escalations and ensure timely resolution.
</li><li>Follow up with internal teams to guarantee issues are addressed and closed.
</li><li>Provide clear and professional updates to customers throughout the resolution process.
</li></ul><h3 class="jobSectionHeader">2. Customer Journey Improvement</h3><ul>
<li>Review and assess customer interactions across all touchpoints.
</li><li>Identify friction points and recommend improvements.
</li><li>Support the development of better processes, policies, and service workflows.
</li></ul><h3 class="jobSectionHeader">3. Feedback Collection &amp; Analysis</h3><ul>
<li>Analyze customer feedback, surveys, reviews, and ratings.
</li><li>Identify trends, recurring issues, and areas of opportunity.
</li><li>Prepare regular reports highlighting insights and improvement suggestions.
</li></ul><h3 class="jobSectionHeader">4. Cross-Functional Collaboration</h3><ul>
<li>Work closely with departments such as Operations, Product, Technology, Sales, and Support.
</li><li>Ensure customer concerns are prioritized and acted upon.
</li><li>Facilitate communication between teams to maintain a unified customer experience.
</li></ul><h3 class="jobSectionHeader">5. Service Quality Enhancement</h3><ul>
<li>Contribute to initiatives that improve service consistency and customer satisfaction.
</li><li>Support quality audits, customer journey mapping, and root-cause investigations.
</li><li>Participate in launching new services or updates while ensuring customer needs are represented.</li>
</ul><h3 class="jobSectionHeader">
Qualifications</h3><ul>
<li>1&ndash;3 years of experience in Customer Experience, Support, Operations, or a related field.
</li><li>Strong communication skills, both written and verbal.
</li><li>Ability to analyze data and identify patterns.
</li><li>Highly organized with strong follow-up skills.
</li><li>Customer-focused mindset and problem-solving abilities.
</li><li>Proficiency in using CRM or customer support tools is a plus.</li>
</ul>
Benefits<ul>
<li>Private Health Insurance</li>
<li>Performance Bonus</li></ul></div>

CrecenTech

We are seeking an experienced and proactive Customer Experience Specialist to oversee daily operations and team management with a focus on achieving operational excellence, customer satisfaction, and cost-efficiency. This role also involves ensuring optimal use of technology and maintaining a productive, well-coordinated workforce.The ideal candidate will be highly organized, dependable, and results-oriented, with a strong capacity for real-time problem-solving and strategic thinking. You should be capable of seeing both immediate needs and the broader organizational goals while upholding exceptional communication and customer service standards.Key Responsibilities:Building and Maintaining Relationships:Establishing strong, positive and long lasting relationships with clients, acting as a primary point of contact and advocating for their needs ensuring value addition.Customer Project Management and Onboarding:Overlooking the customer&rsquo;s project lifecycle ensuring timely and quality delivery along with guiding them through the initial setup and training process, ensuring they understand how to use the product effectively and achieve their goals.Identifying and Addressing Issues:Proactively identifying potential issues or challenges customers may face and working with internal teams to resolve them and ensuring the customers feel valued and satisfied.Gathering Feedback:Collecting customer feedback on the ongoing or delivered services and resources allocated to their projects and sharing this feedback with relevant teams to drive improvements.Upselling and Cross-selling:Identifying opportunities to expand the customer relationship by offering additional products or services that align with their needs ensuring that they are satisfied with their existing services.Monitoring and Analyzing Success Metrics:Tracking customer health and success metrics to understand their overall satisfaction and identify areas for improvement.Requirements:<ul><li>Minimum of 2 years&rsquo; experience in international client management or supervisory role within IT industry.</li><li>Strong understanding of customer service KPIs and performance evaluation.</li><li>Experience in reporting, budgeting, and basic financial analysis (cost-benefit, ROI).</li><li>Proficient with MS Office and relevant call center systems/software.</li><li>Excellent communication, interpersonal, and leadership skills.</li><li>Organized and analytical with a problem-solving mindset.</li><li>Positive, patient, and empathetic approach to client relations.</li><li>A bachelor&rsquo;s degree in a relevant field is preferred.</li><li>Certified Customer Success Manager (CCSM) or equivalent certification is a plus.</li></ul>Employee Benefits:<ul><li>At least two bonuses per year (Eid Bonus)</li><li>Monthly Punctuality Allowance</li><li>Monthly Inflation Allowance</li><li>Performance-Based Bonuses</li><li>Annual Leaves Encashment</li><li>Upselling Incentives</li><li>Maternity/Paternity Allowance</li><li>Maternity Leaves</li><li>Wedding Allowance</li><li>Double salary on Gazetted Holidays</li><li>12 Casual Leaves</li><li>10 Medical Leaves</li><li>10 Annual Leaves</li><li>Dedicated Training</li><li>Birthday celebrations</li><li>Gaming Facility</li><li>Growing &amp; Dynamic Team</li><li>Office Gatherings, Celebrations, and Trips</li><li>5 days a week (work-life balance)</li></ul>Job Location: Link Road Model Town, LahoreJob Timings: 6 PM to 3 AMJob Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working night shifts?</li><li>What are your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Sanofi

Purpose: To drive sales and market share of assigned Sanofi products in the designated area by conducting sales promotions in line with Company strategy, rules, and local regulations.To achieve success, it is critical that the Customer experience specialist:<ul><li>Orchestrate the customer centricity approach in the assigned territory.</li><li>Promote Sanofi products according to company rules and local regulations.</li><li>Conduct regular visits of pharmacies to monitor product availability and movement.</li><li>Introduction of New products.</li><li>Use sales techniques and operational tools in order to achieve sales objectives and constantly seek to upscale his/her capabilities in light of the agile new way of working.</li></ul>KEY RESULTS / ACCOUNTABILITIES<ul><li>Main point of contact for product information, brand detailing & messaging through multiple channels / follow up comm with HCPs / conduct physical & virtual RTMs.</li><li>Dynamic customer profiling & segmentation, digital habits, preferences, and prioritize interactions, coordinate with CSLs to develop impactful customer engagement plan for key prescribers.</li><li>Identify customers and manage sales promotion of assigned products to the target doctors to achieve monthly, quarterly, and annual targets in line with company strategy.</li><li>Hybrid Rep & OC campaign orchestrator with full empowerment to apply TURING OCCP improving customer engagement.</li><li>Develop weekly and monthly visit plans in consultation with the line manager and in compliance with Sanofi internal sales systems and procedures.</li><li>Maintain and update product and competition knowledge in order to create a good professional image and build good relationships with trade personnel.</li><li>Identifying and establishing new business.</li><li>Update all the required information on doctor cards and list.</li><li>Communicate regularly with key opinion leaders, get market feedback, and report any relevant information to commercial lead in line with company procedures and best practice.</li><li>Support the commercial lead with the knowledge transfer to the new hires in order to familiarize them with product knowledge, medical information, territory coverage, and reporting system.</li><li>Implement territory coverage plan (No. of total calls, remote penetration & plan adherence).</li></ul>Maintain ComplianceAbide by the requirements of the internal Code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company.Health, Safety, and Environment ResponsibilitiesTo care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work.<ul><li>Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution-free work environment.</li><li>Follow HSE guidelines and take all necessary measures applicable to effectively implement the 'HSE action plan (PASS)' in the work area and the activities.</li><li>Follow HSE rules and 'Act responsibly' to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g., traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle, etc.</li><li>Follow the company's road safety program.</li><li>Periodically check the car to ensure its road worthiness e.g., brakes, lights, indicators, tires, etc. Also, ensure that the car is timely serviced and maintained as per the manufacturer's recommendation, and all the documents such as the driving license, car insurance, etc. are always valid in condition.</li></ul>KEY WORKING RELATIONSHIPSINTERNAL<ul><li>Cross-Functional Collaboration with: Commercial Lead, Customer Centricity Lead, Agile Coach, Marketing, Medical.</li><li>Occasional Contact with: Training, IT.</li></ul>EXTERNAL<ul><li>Would be expected to be involved with: HCPs, Purchasers.</li></ul>SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTSEducation Level: Bachelor degree in a Medical field (Medicine, Pharmacy).Skills: Communication skills.Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, or gender identity.Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at

Syngenta

<div>
 
 Company Description
 
 
 
 Syngenta Seeds is one of the world&rsquo;s largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States.
 
 
 
 Job Description
 
 
 
 Key responsibilities of role
 
 
 <ul>
 <li>
 Drives business performance by supporting the sales team with customer marketing and
 
 
 </li>
 </ul>
 demand generation activities. Leads execution of customer marketing-related activities in the
 
 
 Customer Relationship Management (CRM) tool.
 
 
 <ul>
 <li>
 Implements the annual marketing plan in close connection with the sales team, and within the
 
 
 </li>
 </ul>
 agreed Marketing budget, including campaign planning, advertising and promotion (A&amp;P)
 
 
 execution, marketing communication, product promotion materials, and digital marketing
 
 
 platform management.
 
 
 <ul>
 <li>
 Designs and delivers campaigns, including NPIs, in close cooperation with the sales teams and
 
 
 </li>
 </ul>
 Product Specialists through traditional and digital channels .
 
 
 <ul>
 <li>
 Organizes customer events (demo days, demonstration fields local exhibitions,digital /virtual
 
 
 </li>
 </ul>
 etc.)
 
 
 <ul>
 <li>
 Develops and delivers marketing support and communication materials in compliance with
 
 
 </li>
 </ul>
 company branding guidelines and principles, and as the interface with external agencies.
 
 
 Localizes and leverages regional campaign communication content.
 
 
 <ul>
 <li>
 Supports business performance improvement by providing data driven customer insights and
 
 
 </li>
 </ul>
 feedback also with the support of A.I
 
 
 <ul>
 <li>
 Provides supporting analytics to improve customer targeting for more effective campaign
 
 
 </li>
 </ul>
 planning ,design and execution
 
 
 <ul>
 <li>
 Manages the Syngenta Vegetable Seeds Country country website and develops/maintains
 
 
 </li>
 </ul>
 interaction with growers through social media, SEO, and messaging plantforms (e.g.
 
 
 Email/Whatsapp)
 
 
 <ul>
 <li>
 Coordinates with sales team to actively and appropriatly use the CRM tool in support of A&amp;P
 
 
 </li>
 </ul>
 and Customer Marketing campaigns, such as but not limited to adding customers to CRM
 
 
 campaigns, defining and managing lead capture and lead management/handoff processes,
 
 
 implementing lead capture strategy, and executing key-account marketing.
 
 
 <ul>
 <li>
 Support and guidance on Campaigns/Resources prioritization by crop/CU based on historical
 
 
 </li>
 </ul>
 outputs, learnings and ROI.
 
 
 <ul>
 <li>
 Manages assigned A&amp;P budget and promotional inventory within a CU/Crop throughout the year
 
 
 </li>
 </ul>
 aligned with strategic priorities defined by PS.
 
 
 <ul>
 <li>
 Works with Territory Product Specialists to communicate
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge, experience &amp; capabilities
 
 
 
 <ul>
 <li>
 Minimum bachelors degree
 </li>
 <li>
 Marketing experience: A strong background in marketing is essential, including experience in developing and executing successful marketing campaigns.
 </li>
 <li>
 Customer experience knowledge: Understanding of customer behavior, preferences, and expectations is crucial to creating effective campaigns that drive sales and enhance the experience of customers.
 </li>
 <li>
 Familiarity working within a Customer Relationship Management (CRM) system to manage leads, identify customers for a campaign, and manage data related to customer marketing and campaigns.
 </li>
 <li>
 Familiarity with tools such as CRM systems (Salesforce Sales Cloud), marketing automation (Salesforce Marketing Cloud), website CMS systems (Drupal), design templating software (Canva), asset management systems (Bynder), and related marketing analytics tools.
 </li>
 <li>
 Experience creating customer-facing marketing communication materials that are in line and compliant with a brand standards. Has demonstrated experience being the owner of customer facing materials in physical and digital media.
 </li>
 <li>
 Experience working with outside marketing support services such as design agencies, photographers, videographers, copywriters, and creative service teams. Managing their scope of work, providing feedback and review, and managing their compliance with our brand standards.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Data analysis skills: The ability to analyze customer data and identify trends and insights is important for developing targeted campaigns that resonate with customers.
 </li>
 <li>
 Communication skills: Excellent communication skills are necessary to collaborate with cross functional teams, communicate campaign objectives, and present campaign results to stakeholders.
 </li>
 <li>
 Project management skills: The ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines is essential for success in this role.
 </li>
 <li>
 Creative thinking: Developing innovative and creative campaign ideas that engage customers and differentiate the brand from competitors is important.
 </li>
 <li>
 Adaptability: The ability to adapt to changing customer needs and market trends is important for creating campaigns that remain relevant and effective over time.
 </li>
 <li>
 Digital Marketing: Experience developing integrated marketing campaigns that leverage digital marketing channels. Familiarized with working in the prevalent digital marketing channels used in their territory.
 </li>
 <li>
 MarComm &amp; Brand: Experience developing marketing communications and campaign materials in-line with the brand, localized and adapted to their market. Ensures compliance with brand standards and marketing communications standards (grammar, spelling, clarity, etc.) in all materials published in their market.
 </li>
 </ul>
</div>

Sopra Steria

Are you passionate about people and delivering exceptional service?Sopra Steria's Private Sector team is on the lookout for Customer Experience Specialists based near our Durham regional hub. You'll be supporting a major client in the financial services industry, helping resolve customer queries with care and professionalism. This is a 12-month fixed-term contract with real potential for growth.If you're looking to build a strong foundation in customer service and experience, this is a fantastic opportunity to develop your skills in a Great Place to Work Certified organisation. As a Customer Experience Advisor, you'll thrive in a fast-paced contact centre environment, where delivering outstanding service is at the heart of everything we do.Interviews will be held onsite across 29th - 31st of October with a start date of the 24th of November. We're proud to offer:<ul><li>Full Time (37.5hrs)/Part Time (27.5hrs) and Condensed Shifts (37.5 hrs over 4 days) available: Shifts between 8.00am - 8.00pm, Monday to Sunday (including weekends)</li><li>Initial 4-week training (Full Time): Monday to Friday, 9.00am to 5.00pm, combining classroom learning and job shadowing</li><li>Career progression opportunities</li><li>Flexible benefits tailored to your needs</li><li>Training and development to help you grow</li></ul>What you'll be doing:<ul><li>Handling incoming calls and identifying customer needs with empathy and accuracy</li><li>Resolving issues clearly and efficiently</li><li>Following compliance and regulatory guidelines</li><li>Managing complaints with professionalism</li></ul>What you'll bring:<ul><li>A strong customer focus and relationship-building mindset</li><li>Team spirit and a drive to contribute to a high-performing environment</li><li>Flexibility and adaptability in a changing landscape</li><li>Motivation for personal and professional growth</li></ul>If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!Employment Type: Full-time, Part-time, Fixed Term ContractLocation: DurhamSecurity Clearance Level: BPSSInternal Recruiter: Olly WalkerSalary: Up to £25,621Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.Loved reading about this job and want to know more about us?Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions.We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Are you passionate about people and delivering exceptional service?Sopra Steria's Private Sector team is on the lookout for Customer Experience Specialists based near our Glasgow regional hub. You'll be supporting a major client in the financial services industry, helping resolve customer queries with care and professionalism. This is a 12-month fixed-term contract with real potential for growth.If you're looking to build a strong foundation in customer service and experience, this is a fantastic opportunity to develop your skills in a Great Place to Work Certified organisation. As a Customer Experience Advisor, you'll thrive in a fast-paced contact centre environment, where delivering outstanding service is at the heart of everything we do.Interviews will be held onsite across 29th - 31st of October with a start date of the 24th of November. We're proud to offer:<ul><li>Full Time (37.5hrs)/Part Time (27.5hrs) and Condensed Shifts (37.5 hrs over 4 days) available: Shifts between 8.00am - 8.00pm, Monday to Sunday (including weekends)</li><li>Initial 4-week training (Full Time): Monday to Friday, 9.00am to 5.00pm, combining classroom learning and job shadowing</li><li>Career progression opportunities</li><li>Flexible benefits tailored to your needs</li><li>Training and development to help you grow</li></ul>What you'll be doing:<ul><li>Handling incoming calls and identifying customer needs with empathy and accuracy</li><li>Resolving issues clearly and efficiently</li><li>Following compliance and regulatory guidelines</li><li>Managing complaints with professionalism</li></ul>What you'll bring:<ul><li>A strong customer focus and relationship-building mindset</li><li>Team spirit and a drive to contribute to a high-performing environment</li><li>Flexibility and adaptability in a changing landscape</li><li>Motivation for personal and professional growth</li></ul>If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!Employment Type: Full-time, Part-time, Fixed Term ContractLocation: GlasgowSecurity Clearance Level: BPSSInternal Recruiter: Olly WalkerSalary: Up to £25,621Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.Loved reading about this job and want to know more about us?Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions.We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

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