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customer experience specialist ksa abha

Sanofi

<div>Job Title: Customer Experience Specialist
Location: Abha, KSA
About the job
As Customer Experience Specialist within our General Medicines team, you'll build trusted relationships with healthcare professionals while driving sales performance and delivering exceptional customer experiences across your territory. Ready to get started?
Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant, and immunology &ndash; with the scale and urgency patients deserve.
About Sanofi:
We're an R&amp;D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system &ndash; and innovative pipeline &ndash; enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Main responsibilities:<ul><li>
Build and maintain strong relationships with healthcare professionals in your assigned territory, becoming their trusted partner for medical information and support.</li><li>
Deliver high-quality, evidence-based product information to healthcare professionals, ensuring they have the knowledge needed to make informed treatment decisions.</li><li>
Drive sales performance by achieving personal sales objectives and contributing to overall territory growth.</li><li>
Enhance healthcare professional satisfaction through responsive service, timely follow-up, and proactive engagement.</li><li>
Identify customer needs and market insights, sharing feedback with internal teams to improve our approach and offerings.</li><li>
Plan and execute territory activities strategically, optimizing coverage and impact across your customer base.</li><li>
Collaborate with cross-functional teams to ensure seamless customer experience and successful product launches.</li></ul>
About you<ul><li>
Experience: Proven track record in pharmaceutical sales or customer-facing roles within the healthcare industry, with demonstrated ability to build relationships and achieve results.</li><li>
Soft and technical skills: Strong communication and presentation abilities; customer-centric mindset; ability to translate complex medical information into clear, actionable insights; digital literacy and comfort with CRM tools; self-motivated with excellent time management and territory planning skills.</li><li>
Education: Bachelor's degree in Life Sciences, Pharmacy, or related field preferred.</li><li>
Languages: Fluent in Arabic and English, both written and spoken.</li></ul>
Why choose us?<ul><li>
Help shape the future of care for chronic and complex conditions like diabetes, transplant, and cardiovascular disease.</li><li>
Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.</li><li>
Be part of a simpler, digital- and AI-powered business that's rethinking how we work and engage with the world.</li><li>
Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.</li><li>
Make a direct impact in the Abha region, serving healthcare professionals and patients in a growing and dynamic market.</li><li>
Develop your career in field sales with opportunities for growth across the Kingdom and beyond.</li><li>
Thrive in a role that combines autonomy, meaningful customer relationships, and the satisfaction of improving patient outcomes every day.</li></ul>
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary &ndash; together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
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Customer Experience Specialist - KSA Abha

Envision HR

Looking for Software Sales Manager for Abha, Dammam, Riyadh and JeddahMandatory to have IT sales experience of minimum 2 to 14 yrs in KSAInterviews will be conducted onlineJob Types: Full-time, PermanentPay: ﷼8,000.00 - ﷼9,000.00 per month

Business Manager - Sales

Imdad

<div>Promoting and selling company&rsquo;s products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.
Job Responsibilities:<ul>
<li>Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.</li>
<li>Schedule appointments, meeting existing and new customers in order to promote Imdad&rsquo;s product, and to determine other opportunities.</li>
<li>Generating and developing new client&rsquo;s businesses accounts.</li>
<li>Perform professional demonstrations or presentations of company products or services while on customer&rsquo;s site. Applies successful negotiation and sales closure techniques.</li>
<li>Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client&rsquo;s equipment, and status, and update customer&rsquo;s database with proper contact details, email, and contact numbers.</li>
<li>Submit reports for sales and marketing on a weekly basis and timely manner.</li>
<li>Assist in following up the accounts receivables for sales accounts responsible for.</li>
<li>Maintain excellent customer relationship with key decision makers, doctors, key customer&rsquo;s personnel and always work toward enhancing such relations.</li>
<li>Effective use of company&rsquo;s sales aids and marketing data to secure deals.</li>
<li>Effectively attending conferences and workshops.</li>
<li>Perform professional in-service training for customer&rsquo;s end users on systems application.</li>
<li>Possess market awareness, competitor&rsquo;s activities/events and competitor&rsquo;s pricing changes.</li>
</ul>Requirements
Minimum Qualifications:<ul>
<li>Bachelor's degree in Biomedical Engineering, Pharmacy, Bioscience, Nursing, Chemistry, (or any other scientific related field).</li>
<li>2-5 years&rsquo; experience in pharmaceutical or medical devices sales. Experience in Dermatology line is a plus.</li>
<li>KSA-based candidates with Transferable Iqama.</li>
<li>KSA Driving License + car.</li>
</ul>Required Skills:
<ul><li>Effective time management, organization and multi-tasking skills.</li>
<li>Excellent interpersonal skills.</li>
<li>Strong verbal &amp; written communication skills.</li>
<li>Team player with ability to perform well under pressure.</li>
<li>Proficient in Microsoft Word, Excel, Outlook and PowerPoint.</li>
<li>Bilingual (Arabic, and English) is a must.</li></ul></div>

Product Specialist - Aesthetic Medical Devices - Jeddah

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Please, apply till December 21st
 
 
 
 
 
 Please note that this position is open to Saudi Nationals only
 
 
 
 
 
 Legal Specialist
 
 
 
 You will be responsible for conducting database research and supporting governmental engagements and tasks within a legal department to facilitate daily operations. The specialist must deliver outstanding team assistance and offer comprehensive cross-functional support.
 
 
 
 Position
 
 
 
 The Legal Specialist will be responsible for
 
 
 <ul>
 <li>
 Licensing &amp; Governmental Procedural Tasks Actively lead, supervise, and manage entire operational licensing. Governmental procedures assignments (e.g. notary public, ministries, authentication affairs).
 </li>
 <li>
 Database &amp; Archiving Tasks Serves as project lead for CLM and data privacy policy. Filing, archiving, and creating database tasks.
 </li>
 <li>
 Corporate Governance Tasks Serves as Legal lead in relation to corporate governance tasks for JTI KSA including BoDs, OGMs, EGMs and related governmental and non-governmental certification procedures.
 </li>
 <li>
 Business Contracts Tasks Drafting, negotiation, and review of business contracts for JTI KSA including services, supply, rent, marketing as applicable.
 </li>
 <li>
 Litigation &amp; External Counsel Management Tasks Support &amp; advise P&amp;C on employment issues, employment contracts, claims, disputes and template procedures. Assist on internal investigation processes.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A Bachelor of Laws (LL.B.) degree or an equivalent legal qualification from an accredited university
 </li>
 <li>
 2-3 years of relevant experience in multinational organizations or international law firms
 </li>
 <li>
 Native Arabic speaker with proficient English skills
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 High level of attention to detail and accuracy
 </li>
 <li>
 Proficient in MS Office applications and SAP
 </li>
 <li>
 Proactive approach to problem-solving and process improvement
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 <ul>
 <li>
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 </li>
 </ul>
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

LEGAL SPECIALIST

TruKKer

<div>
 
 TruKKer is one of the most successful and well-funded Logitech startups of the EMEA Region with 700+ employees and our presence in eleven countries of operation (KSA, UAE, India, Egypt, Bahrain, Jordan, Oman, Turkey, Poland, Kazakhstan &amp; China) grown aggressively.
 
 
 Since our inception in 2016, we have grown aggressively and have ~75,000 trucks inducted on our platform, catering to ~1,200+ enterprise clients seamlessly with an annual revenue of ~300 million USD. With our business proposition, we bring smiles onto the faces of ~1,600 drivers daily.
 
 
 We have made a long-lasting impact on the ecosystem in innovative and exciting work, workplace &amp; workforce practices. Today, every employee at TruKKer is not only the brand ambassador of the company but is also the partner in the IPO journey.
 
 
 We are awarded &amp; showcased in various forums in EMEA Region and chosen by the Saudi Startup forum as a Unicorn Company. Our CEO&rsquo;s hustle &amp; contribution was captured on the cover page of Forbes magazine.
 
 
 With our dedicated Human Capital initiatives, we have been awarded &amp; acknowledge globally:
 
 <ul>
 <li>
 We received the coveted
 
 
 &lsquo;GREAT PLACE TO WORK CERTFICATION&rsquo;
 
 
 for four countries &ndash; KSA, UAE, OMAN &amp; TURKEY.
 </li>
 <li>
 We also got
 
 &lsquo;
 
 BEST WORKPLACES'
 
 
 
 Award for TruKKer Arabia&rsquo;.
 
 </li>
 <li>
 
 DISPERZ one of the leading Training &amp; Development platform awarded us as
 
 &lsquo;Top Innovative L&amp;D Strategy
 
 .&rsquo;
 
 </li>
 <li>
 Economic Times, the second largest business newspaper &amp; media platform awarded us for
 
 
 &lsquo;Exceptional Employee Experience Award.&rsquo;
 
 
 </li>
 <li>
 
 We won
 
 CULTIMATE&rsquo;s &ndash;
 
 
 'BEST EMPLOYER BRAND AWARD'
 
 
 </li>
 </ul>
 
 All these awards define TruKKer as a startup with
 
 
 &lsquo;REAL HUSTLE&rsquo;
 
 
 and complement our
 
 
 &lsquo;People Oriented Culture&rsquo;
 
 
 and commitment for
 
 
 &lsquo;Workplace Excellence&rsquo;.
 
 
 
 
 
 
 
 
 
 Our Vision:
 
 
 To be the most reliable partner in the freight ecosystem powered by technology &amp; sustainability.
 
 
 
 
 Our Mission:
 
 
 To provide cost-efficient freight solutions by organizing and digitizing the fragmented ecosystem.
 
 
 
 
 Our Values:
 
 
 
 <ul>
 <li>
 Carry TruKKer&rsquo;s Passion and Hunger in Heart.
 </li>
 <li>
 Always Keeping the customer first.
 </li>
 <li>
 Respect for accountability.
 </li>
 <li>
 Honor diversity and inclusion.
 </li>
 <li>
 Always being cost-effective.
 </li>
 <li>
 Hustle with honesty.
 </li>
 </ul>
 
 
 
 
 
 What we have for you on board.
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunity to work in a dynamic and fast-growing industry.
 </li>
 <li>
 Play a key role in shaping the success of the company in the Middle East region.
 </li>
 <li>
 Continuous learning and development opportunities. Gain direct mentorship from visionary C-suite leaders in our dynamic environment.
 </li>
 <li>
 Embark on our thrilling IPO journey, shaping the future of Logistics.
 </li>
 <li>
 Diverse and inclusive work environment.
 </li>
 </ul>
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking a results-driven
 
 Business Development Specialist/ Sr Sales Executive
 
 with strong expertise in
 
 land freight forwarding
 
 to accelerate our growth in the Middle East market. This is a front-line, quota-carrying role suited for a self-starter who thrives in client acquisition, builds trusted relationships, and delivers consistent revenue growth. While the core focus will be
 
 land freight solutions (FTL, LTL, cross-border, GCC lanes)
 
 , exposure to
 
 sea and air freight
 
 will be an added advantage.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Sales Development &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive sales of
 
 land freight forwarding solutions (domestic &amp; cross-border)
 
 , supported by air and sea freight offerings.
 </li>
 <li>
 Achieve and exceed revenue and gross profit targets consistently.
 </li>
 <li>
 Generate, qualify, and convert leads into long-term accounts across industries.
 </li>
 </ul>
 
 
 2. Client Acquisition &amp; Portfolio Management
 
 
 <ul>
 <li>
 Build and manage a robust portfolio of
 
 B2B clients
 
 (mid-market and enterprise).
 </li>
 <li>
 Lead full sales cycle: prospecting, solution design, proposals, negotiations, and deal closure.
 </li>
 <li>
 Deliver customized
 
 land freight solutions
 
 aligned with customer needs and operational strengths.
 </li>
 </ul>
 
 
 3. Market Expansion &amp; Intelligence
 
 
 <ul>
 <li>
 Identify growth opportunities within GCC and Middle East
 
 land freight corridors
 
 .
 </li>
 <li>
 Monitor market dynamics, competitor activities, and pricing benchmarks.
 </li>
 <li>
 Provide structured feedback to commercial, pricing, and operations teams for competitive positioning.
 </li>
 </ul>
 
 
 4. Cross-functional Coordination
 
 
 <ul>
 <li>
 Partner with operations, pricing, and customer service to ensure seamless client onboarding and execution.
 </li>
 <li>
 Address client challenges quickly, ensuring service excellence and retention.
 </li>
 <li>
 Maintain high client satisfaction scores by driving reliability and responsiveness.
 </li>
 </ul>
 
 
 5. Accountability &amp; Ownership
 
 
 <ul>
 <li>
 Own the assigned
 
 sales pipeline, forecast, and revenue delivery
 
 with discipline and urgency.
 </li>
 <li>
 Work independently with entrepreneurial ownership and resilience in a competitive market.
 </li>
 <li>
 Foster a culture of performance, consistency, and customer success.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 
 Experience:
 
 3&ndash;7 years of B2B sales in
 
 land freight forwarding
 
 ; exposure to sea/air is preferred.
 </li>
 <li>
 
 Track Record:
 
 Proven success in acquiring and managing large accounts across GCC and cross-border markets.
 </li>
 <li>
 
 Commercial Acumen:
 
 Strong understanding of pricing models, cost structures, and freight margins in land transport.
 </li>
 <li>
 
 Drive &amp; Execution:
 
 Field-oriented, hands-on sales professional with a strong sense of ownership.
 </li>
 <li>
 
 Communication:
 
 Excellent interpersonal, presentation, and negotiation skills.
 </li>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related discipline.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 
 Land Freight Specialist
 
 &ndash; strong exposure to FTL, LTL, and cross-border trucking in GCC.
 </li>
 <li>
 
 Hunter mindset
 
 &ndash; proactive, driven, and relentless in building new business.
 </li>
 <li>
 
 Relationship builder
 
 &ndash; consultative sales approach with a focus on long-term value.
 </li>
 <li>
 
 Agile and resilient
 
 &ndash; thrives in fast-paced, competitive, and performance-led environments.
 </li>
 </ul>
 
 
</div>

Senior Sales Executive

Dokainish & Company

<div>About us:
Dokainish &amp; Company is a global organization that has been providing world class professional consultancy services since 2011. We have recently launched our MENA operations, headquartered in Abu Dhabi in the United Arab Emirates. This opportunity will also expand our operations into the Kingdom of Saudi Arabia (KSA) to support major government and private sector clients across aviation, infrastructure, construction, and large-scale capital development programs, reinforcing our long-term commitment to the region and our role in supporting visionary national transformation initiatives.
Overview:
Dokainish &amp; Company is seeking an experienced Aviation Permits/Security Specialist to support security clearances, access approvals, and permitting activities for aviation and high-security infrastructure environments. This role will coordinate directly with regulatory bodies, airport authorities, and security agencies to ensure compliance with all access control, permitting, and regulatory requirements.
This is a full-time position, and the selected candidate must be based in the Kingdom of Saudi Arabia (KSA).
Key Responsibilities:<ul><li>
Lead and manage the end-to-end permitting process for airport access, construction permits, equipment entry passes, and secure facility approvals.</li><li>
Coordinate with regulatory and security authorities including GACA, JEDCO, Royal Guard, airport operators, and relevant government agencies.</li><li>
Prepare documentation, applications, and submissions required for personnel access, vehicle permits, contractor approvals, and restricted-area permissions.</li><li>
Track, monitor, and follow up on permit statuses to ensure timely approvals and prevent project delays.</li><li>
Maintain secure and organized permit records, logs, and compliance documentation.</li><li>
Support site teams by communicating security protocols, access rules, and regulatory requirements.</li><li>
Ensure all activities comply with airport safety, security, and access control standards.</li><li>
Participate in coordination meetings, interface with contractors, and advise project teams on security and permitting constraints.</li></ul>
Requirements
Candidate Profile
<ul><li>Detail-oriented professional with strong organizational and follow-up capabilities.</li><li>
Able to navigate regulatory systems and maintain strong relationships with security and permitting authorities.</li><li>
Clear communicator with the ability to coordinate between contractors, regulators, and internal project teams.</li><li>
Comfortable working within high-security, fast-paced, and compliance-driven environments.</li></ul><ul>
<li>Proactive problem-solver capable of anticipating approval bottlenecks and proposing solutions.</li>
<li>
</li></ul>Required Experience<ul><li>
Bachelor&rsquo;s degree.</li><li>
7+ years of experience working with airport, aviation, or high-security access processes.</li><li>
Strong familiarity with GACA, JEDCO, and Royal Guard permitting systems and approval workflows.</li><li>
Experience coordinating permits within secure or restricted environments (airside zones, secure facilities, critical infrastructure).</li><li>
Must have full professional proficiency in the English language.</li></ul> 
 
Technical Skills<ul><li>
Strong understanding of airport security procedures, access control protocols, and regulatory compliance.</li><li>
Ability to prepare accurate documentation, applications, and clearance requests.</li><li>
Proficiency in MS Office (Excel, Word, PowerPoint) for tracking, reporting, and documentation management.</li><li>
Familiarity with digital permitting systems and regulatory submission platforms.</li></ul> 
Education &amp; Certifications<ul><li>
Bachelor&rsquo;s degree in any discipline.</li><li>
Additional training in aviation security or access control is an advantage.</li></ul> 
Location &amp; Mobility<ul><li>
KSA-based</li><li>
Regional travel flexibility required</li></ul> 
Note: This role description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.</div>

Aviation Permits/Security Specialist - Kingdom of Saudi Arabia (KSA)

Americana Restaurants

Job PurposeThe Maintenance Technician is responsible for the carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries, owned/leased etc. by Americana in KSA. He will have to look after Hard &amp; Soft services for example MEP, Kitchen Equipment, Hood Servicing (Monitoring), Fire Protection Systems (Monitoring) etc. and to ensure all the locations occupied by Americana Group are efficiently maintained in a cost-effective manner and implement Americana Standards &amp; Values.Essential Skillsets/Prerequisites<ul><li>Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment, preferably with previous experience in QSR or Hotel industry</li><li>Extensive knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements</li></ul>Key Responsibilities<ul><li>Reactive Complaint / PPM: Response Time: As per SLA (4, 12, 72 etc hours). Spares Gathering: within 24 hours. Work Quality: As per Americana Standard. Monitoring PO Jobs: As per PO terms, Mall/Brand Coordination.</li><li>Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.</li><li>Corrective Maintenance: Visit each store at least once monthly and conduced store inspection.</li><li>Cost Saving: Minimize the jobs from External Vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.</li><li>Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks</li><li>Personal Growth: Improve skills &amp; efficiency by attending courses.</li></ul>Qualification &amp; ExperienceEducation:<ul><li>Technical Diploma preferred</li></ul>Experience:<ul><li>2-5 years in restaurant and general maintenance</li><li>Strong hands-on experience on Kitchen Equipment and MEP, plus have a very good knowledge of KSA market in terms of parts availability, authority regulations, malls/landlord requirements</li></ul>Skills and Abilities:<ul><li>IT Skills: Good knowledge of using Field Management System, MS Office skills and able to use phone / computer</li><li>Language Skills: Must be able to Communicate in English, Arabic is a plus, good written and oral capabilities</li><li>Valid KSA driving license</li></ul>Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month

Kitchen Equipment Technician

Explore 390+ Customer experience specialist ksa abha in Jeddah this December. Find roles across top companies and apply now to boost your career.