customer expert

Upscale Valley

<p><b>Job Title:</b> Amazon Pre-Launch Expert<br/><b>Experience Required:</b> Minimum 1 Years<br/><b>Location:</b> Remote<br/><b>Employment Type:</b> Full-Time<br/><b>Language Requirement:</b> Excellent English (Verbal &amp; Written)</p><p><b>Job Description:</b></p><p>We are seeking a highly skilled and detail-oriented <b>Amazon Pre-Launch Expert</b> to join our team. The ideal candidate will have a strong background in launching new products on Amazon and a thorough understanding of Amazon's policies, guidelines, and best practices.</p><p>As an Amazon Pre-Launch Expert, you will be responsible for preparing products for successful launches on Amazon by conducting market research, optimizing listings, coordinating with design and content teams, and ensuring all backend settings are correctly configured.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct in-depth market and competitor research to identify gaps and opportunities.</li><li>Develop and execute pre-launch strategies tailored to each product.</li><li>Prepare high-converting Amazon listings (titles, bullet points, descriptions, keywords, and backend search terms).</li><li>Coordinate with graphic designers and copywriters to develop A+ Content and product images.</li><li>Set up and optimize Amazon product listings with complete attention to detail.</li><li>Ensure all compliance and Amazon policy requirements are met before launch.</li><li>Collaborate with inventory and operations teams to ensure timely availability of stock.</li><li>Analyze performance metrics post-launch and provide feedback for improvements.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 <b>years of experience</b> in Amazon product launches (preferably in US markets).</li><li>Proven success in launching products and achieving early traction on Amazon.</li><li>Excellent <b>verbal and written English communication</b> skills.</li><li>Strong understanding of Amazon Seller Central and FBA processes.</li><li>Familiarity with tools like Helium 10, Jungle Scout, and others.</li><li>Ability to multitask, manage deadlines, and work independently.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience with Amazon PPC or Launch campaigns is a plus.</li><li>Basic knowledge of graphic design or content management is advantageous.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Work Location: Remote</p>

Amazon Pre-Launch Expert

The Coca-Cola Company

<div><div><div><div><div><div><div><div>Egypt (Cairo) &bull; Greece &bull; Bulgaria
</div></div></div></div><div><div><div>Information Technology
</div></div></div><div><div><div>Hybrid
</div></div></div><div><div><div>Experienced Professionals
</div></div></div></div></div></div><div><div><div><div><div><div><b>Department:</b> Consumer &amp; Customer Platform</div><div><b>
Location:</b> Egypt, Greece, Bulgaria</div><div></div><div><b><br>
D365 Customer Engagement (CE) Product Configuration Expert (PCE) </b>will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCE will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCE will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions.<br>
</div><div></div><br>
<div><b>YOUR KEY RESPONSIBILITIES:
</b></div><ul><li>Consulting &amp; Requirement Gathering:
</li><li>Collaborate with the product team &amp; business partners to understand the business processes and requirements.
</li><li>Provide guidance on best practices for implementing D365 CE solutions.
</li><li>Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Leads on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.
</li><li>System Implementation:
</li><li>Provide configuration services within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).
</li><li>Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements
</li><li>Support of Developers in D365 development team to deliver the agreed scope of work
</li><li>Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)
</li><li>Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery
</li><li>Troubleshoot and resolve complex technical issues that the development team encounters
</li><li>Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.
</li><li>Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki
</li><li>Support &amp; Continuous Improvement:
</li><li>Provide post-implementation support, troubleshooting, and user guidance.
</li><li>Suggest enhancements to improve solutions and optimize performance.
</li><li>Works very closely with Solution and Platform Architects, Product Configuration Leads on Performance Improvements opportunities and new functionalities architecture.
</li><li>Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem
</li><li>Collaboration:
</li><li>Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.
</li><li>Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.
</li><li>Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle
</li><li>Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.<br>
</li></ul><div></div><br>
<div><b>ARE THESE YOUR SECRET INGREDIENTS?
</b></div><ul><li>Bachelor&rsquo;s degree in computer science, Engineering, or a related field.
</li><li>3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects
</li><li>Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps
</li><li>Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.
</li><li>Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.
</li><li>Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.
</li><li>Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).
</li><li>Knowledge of programming languages such as C#, JavaScript or .NET.
</li><li>Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.
</li><li>Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.
</li><li>Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.
</li><li>Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.
</li><li>Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.
</li><li>Strong understanding of software development lifecycle and best practices.
</li><li>Certifications in related fields are an advantage.
</li><li>Excellent problem-solving, analytical, and troubleshooting skills.
</li><li>Excellent communication skills and the ability to collaborate effectively in a team environment.
</li><li>FMCG Commercial business process awareness will be considered as an advantage
</li><li>Fluent in written and verbal English<br>
</li></ul><div></div><br>
<div><b>ABOUT YOUR NEW TEAM:
</b></div><div>We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
</div><div>We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
</div><div>We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
</div><div>And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.<br>
</div><div></div><br>
<div><b>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
</b></div><div>At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.</div><div>
</div></div></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Benefits
</b></h3></div></div><div><div><div><div><div>Coaching and mentoring programs</div>
</div></div><div><div><div>Development opportunities</div>
</div></div><div><div><div>IT Equipment</div>
</div></div><div><div><div>Learning programs</div>
</div></div><div><div><div>Medical Insurance</div>
</div></div><div><div><div>Work with iconic brands</div>
</div></div><div><div><div>Supportive team</div>
</div></div><div><div><div>Volunteering Opportunities</div></div></div></div></div></div></div>

Product Configuration Expert D365 CE

Empowers Zone

<p><b>Job Description: Walmart WFS/2-Step DS Expert</b></p><p>We are seeking a highly skilled Walmart WFS/2-Step DS Expert to manage and optimize our Walmart Marketplace operations. The ideal candidate will have proven experience with Walmart Fulfillment Services (WFS), 2-Step Drop Shipping processes, and advanced account management strategies to maximize sales and profitability.</p><p><b>Responsibilities:</b></p><ul><li>Manage Walmart WFS operations, including product preparation, shipping, and inventory optimization.</li><li>Set up and handle 2-Step Drop Shipping processes effectively.</li><li>Create and optimize product listings with keyword-rich content and Walmart SEO best practices.</li><li>Ensure compliance with Walmart policies to maintain strong account health.</li><li>Monitor and analyze competitor strategies, pricing, and market trends.</li><li>Oversee order processing, tracking, and timely fulfillment.</li><li>Identify growth opportunities to scale revenue and streamline operations.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience with Walmart WFS and 2-Step Drop Shipping.</li><li>Strong knowledge of Walmart SEO, product listings, and approval processes.</li><li>Ability to manage multiple accounts and complex fulfillment workflows.</li><li>Excellent problem-solving, analytical, and organizational skills.</li><li>Strong communication and teamwork abilities.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs100,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>Account Manager: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Walmart WFS/2-Step DS Expert – Empowers Zone

Bayer

<div></div><div><div><b>At Bayer we&rsquo;re visionaries, driven to solve the world&rsquo;s toughest challenges and striving for a world where ,Health for all, Hunger for none&rsquo; is no longer a dream, but a real possibility. We&rsquo;re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining &lsquo;impossible&rsquo;. There are so many reasons to join us. If you&rsquo;re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there&rsquo;s only one choice.</b></div><br>
<div></div>
<div><b>
Expert - Sourcing Support (Turkish Language)</b></div><div></div><p><b><br>
POSITION PURPOSE:
</b></p><p>The Procurement Operations (Expert / Sr. Expert) will be responsible for executing and optimizing procurement activities, ensuring effective procurement of goods and services. This role requires a deep understanding of procurement processes, strategic sourcing, and supplier management. The incumbent will be responsible for a wide range of activities, from handling purchase requisitions in Ariba for low-value requests across various countries, to fluid communication with stakeholders, and managing supplier risk assessments and performance. This role also requires close collaboration with the Coordination Manager and various teams to deliver value and optimize procurement
</p><p>operations.
</p><p><b>KEY RESPONSIBILITIES:
</b></p><ul><li>Procurement Execution: Conduct thorough compliance checks for purchase requests (PRs) across different value tiers, ensuring adherence to company standards and policies. Handle PRs and POs in procurement systems (e.g., Ariba, SAP), ensuring accuracy in terms of price, quantity, and terms (like incoterms).
</li></ul><ul><li>Assist in creating new vendors, updating vendor details, and managing vendors block/unblock requests, ensuring accurate and up-to-date vendor data.
</li></ul><ul><li>Operational Support: Provide support in various operational activities such as order status checks in SAP, PO reopening for necessary adjustments, and handling quotation requests to ensure the best supplier selection.
</li></ul><ul><li>Approval Requests: Handle approval requests from procurement systems, including payment terms, new supplier requests, and advance payments, ensuring all procurement activities comply with company standards.
</li></ul><ul><li>Strategic Sourcing: Drive strategic sourcing initiatives by identifying and selecting suppliers, negotiating terms and conditions, and ensuring alignment with business objectives. Leverage market intelligence and data analytics to inform sourcing decisions and develop sourcing strategies that deliver value.
</li></ul><ul><li>Supplier Selection and Negotiations: Challenge and select suppliers while negotiating better terms and conditions, particularly for higher-value items with the involvement of External Procurement Service Providers.
</li></ul><ul><li>Contract Management: Support activities related to contracts, including amendments, extensions, and terminations, ensuring compliance and efficiency in the contracting process.
</li></ul><ul><li>Supplier Relationship Management: Build and maintain strong relationships with key suppliers and stakeholders. Monitor supplier performance and address any issues or non-compliance.
</li></ul><ul><li>Risk and Sustainability: Conduct supplier risk assessments and sustainability checks, ensuring suppliers align with company standards for financial stability, compliance, operational risks, and sustainability practices.
</li></ul><ul><li>Stakeholder Engagement: Engage with stakeholders to understand and meet their procurement requirements effectively. Provide administrative support, including handling queries about agreement content, stakeholder queries, and taxonomy guidance.
</li></ul><ul><li>Data Analysis &amp; Reporting: Analyze procurement data to identify trends, opportunities, and areas for improvement. Prepare and present regular reports on procurement activities, savings, and supplier performance. Utilize procurement software and tools to enhance data accuracy and reporting capabilities.
</li></ul><ul><li>Sourcing Adjacent: Support tail spends optimization and approvals, assist in system content maintenance, provide initial analysis and reporting, and handle supplier and stakeholder queries.
</li></ul><ul><li>Digital &amp; Analytical Capabilities: Use procurement platforms (SAP, Ariba) and analytical tools to validate data and prepare reports.
</li></ul><ul><li>Stakeholder Management &amp; Communication: Support collaboration with business requesters, country partners, and suppliers through clear and impactful communication.
</li></ul><p><b>KEY WORK RELATIONS:</b></p>
<ul>
<li>Internal: Coordination Manager, Procurement Operation Specialist, Country Partner, Global Operational Teams, Business Users, Requesters.
</li><li>External: External Procurement Service Providers.
</li></ul><p><b>WHO YOU ARE:
</b></p><ul><li>Language Proficiency: Native or fluent Turkish speaker with excellent communication skills in English</li>
<li>Educational Background: Bachelor&rsquo;s degree in business administration, Supply Chain Management, or a related field.
</li><li>Experience: Minimum 5 years of experience in procurement operations or supply chain management with focus on strategic sourcing.
</li><li>Technical Skills: Proficiency in procurement systems (e.g., SAP, Ariba) and Microsoft Office Suite.
</li><li>Strategic Sourcing Experience: Demonstrated experience and knowledge in strategic sourcing, including supplier negotiations, market analysis, and sourcing strategy development.
</li><li>Languages: Proficiency in English is required; other languages are an advantage.
</li><li>Soft Skills: Effective communication and collaboration, problem-solving skills, analytical skills, attention to detail, and time management.
</li><li>Other Skills: Accountability, stakeholder management, and decision-making abilities.</li>
</ul>
<div><b>Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext.</b></div>
<div><b>
Please don&rsquo;t rely upon any unsolicited email from email addresses not ending with domain name &ldquo;bayer.com&rdquo; or job advertisements referring you to an email address that does not end with &ldquo;bayer.com&rdquo;</b></div><div><div><br>
<div>
</div><br>
<div></div><div><div><b>YOUR APPLICATION</b></div></div><br>
<div></div>
<div>
</div><br>
<div></div><div><div><div>Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination.</div></div><br>
<div></div>
</div><br>
</div></div><div></div><div><div><br>
<div><div><b>Location:</b></div> <div>India : Karnataka : Bangalore</div>
</div><br>
<div></div><div><div><b>Division:</b></div> <div>Enabling Functions</div>
</div><br>
<div></div><div><div><b>Reference Code:</b></div> <div>857146</div><br>
<div></div>
<div></div>
</div><br>
</div></div><div></div><div><div><br>
<br>
<div><div><b>Contact Us</b></div>
</div><br>
<br>
<div></div><div><div>+ 022-25311234</div></div></div></div></div>

Expert - Sourcing Support (Turkish Language)

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Due to our incredible growth, we&rsquo;re looking for Customer Service Advisors with Swedish language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world&rsquo;s biggest and most well-known brands.<h2 class="jobSectionHeader"><b>
Description</b></h2><p>
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:</p><ul><li>
handling incoming inquiries from customers via the phone, email and on online,</li><li>
providing support for customers to effectively resolve their queries,</li><li>
using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,</li><li>
updating our systems with complete and accurate details regarding your customer interactions.</li></ul><p><b>
Your Benefits:</b></p><ul><li>
Competitive salary</li><li>
A bright, modern and exciting place to work, with excellent staff facilities</li><li>
Performance related pay</li><li>
Voluntary Medical plan</li><li>
Transportation allowance</li><li>
Life insurance</li><li>
Annual reward and recognition events</li><li>
Holiday pay</li><li>
Access to training and development opportunities</li></ul><p><b>
Your Skills
</b></p><p>We know that customer service isn&rsquo;t for everyone. To be considered for this role, we&rsquo;ll need you to have the following:</p><ul><li>
Excellent <b>Swedish</b> communication and interpersonal skills (written &amp; verbal)</li><li>
language Level B2 / English B1</li><li>
High school diploma</li><li>
3 -6 six months of relevant Customer Service experience (preferred)</li><li>
Highly motivated and strong work ethic.</li><li>
Courteous, friendly, and professional manner</li><li>
Strong computer skills and attention to detail</li><li>
Ability to work to deadlines and targets</li><li>
Flexibility in your approach to work to meet the changing needs of the business</li><li>
Ability to work as a team member, as well as independently</li></ul><p>
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.</p><p><b>
About Us</b></p><p>
With 250,000 colleagues all over the world<b>, </b>we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.</p><p>
We&rsquo;re extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing!</p><p>
We&rsquo;re fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That&rsquo;s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories!</p><p><b>
Disclaimer
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

Swedish Game Changer - Customer Service

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Due to our incredible growth, we&rsquo;re looking for Customer Service Advisors with Swedish language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world&rsquo;s biggest and most well-known brands.</div><h2 class="jobSectionHeader"><b>
Description</b></h2><p>
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:</p><ul><li>
handling incoming inquiries from customers via the phone, email and on online,</li><li>
providing support for customers to effectively resolve their queries,</li><li>
using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,</li><li>
updating our systems with complete and accurate details regarding your customer interactions.</li></ul><p><b>
Your Benefits:</b></p><ul><li>
Competitive salary</li><li>
A bright, modern and exciting place to work, with excellent staff facilities</li><li>
Performance related pay</li><li>
Voluntary Medical plan</li><li>
Transportation allowance</li><li>
Life insurance</li><li>
Annual reward and recognition events</li><li>
Holiday pay</li><li>
Access to training and development opportunities</li></ul><p><b>
Your Skills
</b></p><p>We know that customer service isn&rsquo;t for everyone. To be considered for this role, we&rsquo;ll need you to have the following:</p><ul><li>
Excellent <b>Swedish</b> communication and interpersonal skills (written &amp; verbal)</li><li>
language Level B2 / English B1</li><li>
High school diploma</li><li>
3 -6 six months of relevant Customer Service experience (preferred)</li><li>
Highly motivated and strong work ethic.</li><li>
Courteous, friendly, and professional manner</li><li>
Strong computer skills and attention to detail</li><li>
Ability to work to deadlines and targets</li><li>
Flexibility in your approach to work to meet the changing needs of the business</li><li>
Ability to work as a team member, as well as independently</li></ul><p>
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.</p><p><b>
About Us</b></p><p>
With 250,000 colleagues all over the world<b>, </b>we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.</p><p>
We&rsquo;re extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing!</p><p>
We&rsquo;re fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That&rsquo;s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories!</p><p><b>
Disclaimer
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

<div><div><div><p><b>Operations
</b></p><p><b>Other
</b></p></div><div><div><div><b>Location</b></div>
<div>Kagithane, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Concentrix Hakk&#305;nda,</div><p>
Sekt&ouml;r&uuml;n&uuml;n lider markalar&#305;ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas&#305;nda insan odakl&#305; m&uuml;&#351;teri deneyimleri tasarl&#305;yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al&#305;&#351;an&#305;yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba&#351;ta &#304;stanbul, &#304;zmir, Ankara, Van olmak &uuml;zere toplam 7 &#351;ehirde, 17 bini a&#351;k&#305;n &ccedil;al&#305;&#351;an ile m&uuml;&#351;teri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.</p><p><br>
Bu pozisyonda neler yapacaks&#305;n&#305;z;</p><ul><li>
M&uuml;&#351;teri taleplerini ve beklentilerini g&ouml;zden ge&ccedil;irin ve ihtiya&ccedil;lar&#305;na ve durumlar&#305;na g&ouml;re yan&#305;tlay&#305;n</li><li>
&Ccedil;e&#351;itli kanallar arac&#305;l&#305;&#287;&#305;yla etkile&#351;imleri y&ouml;netin (&ouml;rne&#287;in, ses, e-posta, sosyal medya veya sohbet) ve tutarl&#305; bir m&uuml;&#351;teri deneyimi sa&#287;lay&#305;n</li><li>
&#304;nsanlar&#305;n ya&#351;am&#305;n&#305; iyile&#351;tiren yaz&#305;l&#305;m &ccedil;&ouml;z&uuml;mlerini kullanmay&#305; &ouml;&#287;renin ve becerilerinizi geli&#351;tirin</li><li>
M&uuml;&#351;terilerimiz i&ccedil;in daha iyi marka deneyimleri sunun</li></ul><p>
Concentrix, a&#351;a&#287;&#305;daki &ouml;zelliklere sahipseniz sizin i&ccedil;in harika bir uyum sa&#287;lar:</p><ul><li>
Flemenk&ccedil;e dilini ak&#305;c&#305; bir &#351;ekilde konu&#351;abiliyorsan&#305;z</li><li>
Proaktif, &ouml;z motivasyonlu ve &ccedil;&ouml;z&uuml;m odakl&#305;ysan&#305;z</li><li>
D&ouml;n&uuml;&#351;&uuml;ml&uuml; ve hafta sonu vardiyalar&#305;nda &ccedil;al&#305;&#351;abiliyorsan&#305;z</li></ul></div></div></div><p></p>

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