customer expert

AtkinsRéalis

<div>AtkinsR&eacute;alis is looking for a Customer Experience Expert, in Riyadh, KSA.
About AtkinsR&eacute;alis
Created by the integration of long-standing organizations dating back to 1911, AtkinsR&eacute;alis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory &amp; environmental services, intelligent networks &amp; cybersecurity, design &amp; engineering, procurement, project &amp; construction management, operations &amp; maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.
Learn more about our career opportunities at: https://careers.atkinsrealis.com
The Customer Experience Expert will play a vital role in enhancing passenger satisfaction across the metro network during its Operations &amp; Maintenance (O&amp;M) phase. This role focuses on analyzing customer feedback, optimizing service delivery, and implementing initiatives that prioritize the needs and expectations of metro users. The expert will work closely with operational teams and stakeholders to ensure a seamless and positive customer journey.
Key Responsibilities:<ul><li>
Enhance customer satisfaction by identifying service gaps and implementing customer-focused initiatives.</li><li>
Analyze feedback from passengers and stakeholders to identify trends, issues, and opportunities for improvement.</li><li>
Optimize service delivery across all customer touchpoints, ensuring consistency, responsiveness, and quality.</li><li>
Collaborate with O&amp;M Contractors and internal teams to align service standards with customer expectations.</li><li>
Develop and monitor customer experience metrics and performance indicators.</li><li>
Support the design and execution of customer engagement programs, surveys, and outreach activities.</li><li>
Provide recommendations to the Employer for improving passenger experience and service quality.</li></ul>
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree in Customer Relations, Business Administration, or a related field.</li><li>
10 - 15 years of experience in customer service management, preferably within transport or infrastructure sectors.</li><li>
Strong analytical skills to interpret customer data and drive actionable insights.</li><li>
Excellent interpersonal and communication skills, with the ability to engage effectively with passengers, contractors, and internal teams.</li></ul>
Preferred Attributes:<ul><li>
Experience in metro or railway operations.</li><li>
Familiarity with customer satisfaction tools, CRM systems, and service quality frameworks.</li><li>
Ability to work in a dynamic, customer-facing environment with a focus on continuous improvement.</li></ul>
Why choose AtkinsR&eacute;alis?<ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Comprehensive medical insurance coverage.</li><li>
Paid Annual leave.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Relocation assistance.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.</li></ul>
Your difference makes a difference. We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.
AtkinsR&eacute;alis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.
We pursue this commitment by:<ul><li>
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.</li><li>
Complying with the relevant employment legislation and codes of practice.</li><li>
Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.</li></ul>
#RMP</div>

Customer Experience Expert

Aqilea (formerly Soltia)

<div><h3 class="jobSectionHeader">Company Description</h3>
We are a consulting company with a bunch of technology-interested and happy people!
We love technology, we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued.
With us, each individual is her/himself and respects others for who they are and we believe that when a fantastic mix of people gather and share their knowledge, experiences and ideas, we can help our customers on a completely different level.
We are looking for you who is immediate joiner and want to grow with us!
With us, you have great opportunities to take real steps in your career and the opportunity to take great responsibility.<h3 class="jobSectionHeader">
Job Summary:</h3>
As part of our ongoing global expansion and the adoption of our Customer Data Platform (CDP), we are seeking a highly skilled and proactive Application Expert. This role is pivotal in ensuring a high-quality, scalable, and efficient CDP setup and implementation that drives data-driven marketing across regions.
The ideal candidate is hands-on, cross-functional, and adept at bridging the gap between business, operations, and technical teams. You should be comfortable switching between platform support, configuration, and data model enhancements ensuring seamless operations and optimal performance.
We are looking for someone who is:<ul><li>
Proactive and takes full ownership of responsibilities.</li><li>
Detail-oriented with a strong focus on data quality and process accuracy.</li><li>
A strong communicator who thrives in cross-functional environments.</li><li>
Curious, adaptable, and eager to learn across both business and technology domains.</li></ul><h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Incident Management &amp; Troubleshooting: Serve as the first line of support for platform issues; investigate and resolve incidents impacting data flows, audience delivery, or platform behavior.</li><li>
Monitoring &amp; Optimization: Continuously monitor platform performance and data synchronization. Identify inefficiencies and recommend improvements for scalability and stability.</li><li>
Configuration &amp; Governance: Manage CDP configurations, access control (RBAC), and approval workflows. Ensure compliance, security, and alignment with governance standards.</li><li>
Collaboration with Data Teams: Partner with data engineers and analysts to enhance integrations, pipelines, and data modelsleveraging tools such as dbt, Terraform, and BigQuery.</li><li>
Documentation &amp; Knowledge Sharing: Develop and maintain clear documentation, troubleshooting guides, and operational best practices.</li><li>
Quality Assurance: Conduct regular checks and validations across audience use cases to ensure data quality, consistency, and reliability.</li></ul><h3 class="jobSectionHeader">
Key Qualifications &amp; Skills</h3><h3 class="jobSectionHeader">
Experience: 5 to 10 years</h3><ul><li>
Solid understanding of marketing activation, customer service, and other customer data use cases.</li><li>
Working knowledge of CDP capabilities such as audience segmentation, identity resolution, personalization, and campaign delivery.</li><li>
Hands-on experience with CDP tools like Hightouch, ActionIQ, Segment, or mParticle.</li><li>
Familiarity with GDPR and data governance best practices.</li><li>
Strong understanding of data engineering concepts, particularly with GCP BigQuery, dbt, and Terraform.</li><li>
Excellent troubleshooting skills with the ability to trace data issues across multiple systems and pinpoint root causes.</li><li>
Effective communication and collaboration skills, capable of working with technical teams and marketing stakeholders across geographies</li></ul>
Start: Immediate 
Location: Bangalore 
Form of employment: Full-time until further notice, we apply 6 months probationary employment. 
 
We interview candidates on an ongoing basis, do not wait to submit your application.</div>

Application Expert Customer Data Platform (CDP)

Khan Digital Agency

Khan Digital Agency is looking for Marketplace Expert for our Headoffice Location: Habib Bank Chowrangi Near Nazimabad, Karachi Office Timings: 10:00 Am to 6:30 PMResponsibilities:Managing entire stores on Etsy &amp; eBayDevelop strategies campaign to drive online traffic to the company's online store.Improve product content, and propose ideas for increasing online store sales.keyword research.Keyword hunting.product hunting.complete optimization (search terms, images, titles, bullet points, descriptions, etc)listing optimization.Specifications:Intermediate or bachelor's degree in a related field.1 to 2 years of working experience in a reputable organization.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Marketplace Expert

KUZ TECH (SMC) PVT LTD.

<div>
 
 
 Job Title
 
 : OpenCart Expert (PHP Specialist &ndash; E-Commerce)
 
 
 
 Location
 
 : Karachi (Full-time, On-site)
 
 
 
 Working Hours:
 
 
 <ul>
 <li>
 Monday to Friday: 4:00 AM &ndash; 1:00 PM (Pakistan Time)
 </li>
 <li>
 Saturday: 5:00 AM &ndash; 10:00 AM (Pakistan Time)
 </li>
 </ul>
 
 
 Salary:
 
 200k TO 250k
 
 
 
 
 
 
 Summary
 
 
 
 We are seeking a highly skilled PHP Developer with strong expertise in
 
 OpenCart (mandatory).
 
 The role involves managing, customizing, and optimizing our e-commerce platform to ensure security, scalability, and high performance.
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 
 
 
 
 
 OpenCart Development
 
 
 <ul>
 <li>
 Manage and customize OpenCart (frontend &amp; backend).
 </li>
 <li>
 Develop and enhance themes, extensions, and modules.
 </li>
 <li>
 Integrate payment gateways, shipping APIs, and third-party tools.
 </li>
 <li>
 Optimize performance, SEO, and overall user experience.
 </li>
 </ul>
 
 
 
 
 
 PHP Development
 
 
 <ul>
 <li>
 Write clean, scalable code, troubleshoot, debug, and follow best practices in testing, CI/CD, and version control.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Strategy
 
 
 <ul>
 <li>
 Align solutions with business goals, support marketing/automation initiatives, and recommend tech improvements.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; experience in OpenCart development &amp; PHP.
 </li>
 <li>
 Expertise in OpenCart (themes, extensions, APIs, customization, and performance optimization) is a mandatory requirement.
 </li>
 <li>
 Strong command of PHP, MySQL, MVC, JavaScript, jQuery, and AJAX.
 </li>
 <li>
 Hands-on experience with Git, CI/CD, and agile workflows.
 </li>
 <li>
 Excellent problem-solving skills and ability to work independently as well as in a team.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Benefits
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Paid leaves
 </li>
 <li>
 Health insurance coverage
 </li>
 <li>
 Overtime pay on gazette holidays
 </li>
 <li>
 Work with a fast-growing international e-commerce brand
 </li>
 <li>
 Exposure to global industry practices and events
 </li>
 </ul>
 
 
 
 
 📩 Send your CV to
 
 hiring@kuz.com.au
 
 with the subject line
 
 "OpenCart Developer"
 
 
 
 
 
</div>

OpenCart Expert

NICON Group of Colleges

Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, eCommerce, or related field (preferred).</li><li>2 years of hands-on experience managing Amazon Private Label products.</li></ul>Technical Skills:<ul><li>Expert-level knowledge of Amazon Seller Central.</li><li>Proficient in tools like Helium 10, Jungle Scout, Keepa, Google Sheets/Excel.</li><li>Experience with Amazon PPC, keyword research tools, and listing optimization.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent written and verbal communication.</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Key Responsibilities:<ul><li>Product Research &amp; Selection</li><li>Supplier Sourcing &amp; Product Development</li><li>Listing Creation &amp; Optimization</li><li>Amazon Account &amp; Catalog Management</li><li>Advertising &amp; Marketing</li><li>Analytics &amp; Reporting</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>required: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Amazon PL Expert

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25162328
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Courtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Environment Expert

Block Gemini

Job Title: Customer ServiceLocation: Giza, EgyptJob Type: Full-Time/OnsiteHiring immediately Job Overview:The Customer Service will assist in managing and optimizing the operational processes within the company. This position requires excellent communication, problem-solving skills, and a keen attention to detail to ensure the smooth execution of day-to-day business activities.ResponsibilitiesProvide administrative support to the Customer Service team, ensuring smooth workflow and efficiency.Assist with inventory management, order processing, and supply chain coordination.Handle customer inquiries and coordinate the resolution of operational issues.Assist in the preparation of reports and documentation for internal and external stakeholders.Process and track internal requests, ensuring all are completed in a timely manner.Perform data entry and maintain accurate records in the company&rsquo;s operational systems.Qualifications:Fluent English speakers is a must (writing and verbs).Bachelor&rsquo;s degree is a must.Strong organizational and time-management skills.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with ERP or CRM software.0-2 years of experience in an Customer Service.Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.Attention to detail and a proactive approach to problem-solving.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: E&pound;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;&#1575;&#1604;&#1578;&#1593;&#1604;&#1610;&#1605;:<ul><li>&#1576;&#1603;&#1575;&#1604;&#1608;&#1585;&#1610;&#1608;&#1587; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>&#1575;&#1604;&#1604;&#1594;&#1577;:<ul><li>English (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>

English Customer Service

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