customer expert

<div>Join Teleperformance &ndash; Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description<div>
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
 
<ul><li>Call center-based customer support in response to a high volume of low complexity inquiries
</li><li>Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
</li><li>Acting as liaison between customers, production and distribution departments related to specific customer orders
</li><li>Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.</li></ul>
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.</div>
Be One of Our People: 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation: 
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.</div>

operation Customer Expert 1

<div>Join Teleperformance &ndash; Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Purpose of the role:
In this role, you will partner with high end strategic content creators and offer personalized, on them and support by assisting them as a single point of contact in two ways: a) troubleshooting support &amp; policy guidelines and b) content strategy and consulting oriented to improve channels performance. The goal is to deliver dedicated, on-demand, one-to-one support for strategically important creators who prefer a reactive support model. It is a target driven environment, where you will work towards individual targets as well as be part of a larger team.
Responsibilities<div>
Issue/task management 
<ul><li>Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels.</li><li>Handle the most complex ad operations workflows that require high degree of judgment in performing the assigned tasks.</li><li>Must be able to advise clients and provide creative solutions</li><li>Escalate highly complex and mission critical issues to SMEs or internal teams while accompanying the creator through the path or resolution.</li></ul> 
Content Strategy &amp; Account Management 
<ul><li>Position yourself as a trusted advisor for advance content creators.</li><li>Understand creator business needs connecting those with holistic solution.</li><li>Be a product expert guiding content creators through solutions.</li><li>Assist creators in reading channel performance data, detect data oriented opportunity areas and building solutions to excel business goals.</li><li>Be the point of reference for creators maximizing satisfaction &amp; engagement with the platform.</li></ul></div>
Requirements:<ul><li>Bachelor degree.</li><li>Native Speaker and B2 English.</li><li>3 years of relevant working experience in: B2B Sales/Account management in Digital Marketing/Social Media Industry.</li><li>Experience in customer service is a plus.</li></ul>
Preferred Skills and Experience:<ul><li>
Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.</li><li>
Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.</li><li>
Good time management skills and ability to organize their own day</li><li>
Client-focused, keen interest in customer interaction &amp; ownership of business goals</li><li>
Passionate about social media.</li><li>
A team player with ability to work in fast-paced and constantly evolving environment</li><li>
Hands on experience with video content creation &amp; editing including 3rd party tools like video editors, encoders and others.</li><li>
Strong analytical skills.</li></ul>
Be One of Our People: 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation: 
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.</div>

Operations Customer Expert I

Telemarketing

Looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:<ul><li>Fluency in English (spoken and written); multilingual abilities are a strong asset.</li><li>Previous experience in a call centre, help desk, or customer service role is preferred.</li><li>Excellent verbal communication, active listening, and interpersonal skills.</li><li>Proficiency in using CRM systems, phone systems, and basic office software.</li><li>Handle inbound and outbound customer calls professionally and efficiently.</li><li>Resolve customer inquiries, complaints, and issues in a timely and empathetic manner.</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>Are you live near Gulistan e Johar</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Customer Solution Expert- (Part & Full - Time)

Jazz

<div>
 
 
 Grade: L2
 
 Location: Islamabad
 
 Last date to apply: 8 September 2025
 
 
 
 
 
 What is Product Expert?
 
 
 
 The Product Expert- Wealth Management will be responsible for managing and growing JazzCash's wealth product portfolio, covering digital lending, savings, and investment solutions. The role focuses on product operations, portfolio management, customer experience, and data-driven insights to ensure the products run smoothly and continue to add value for customers.
 
 
 The role reports directly to the Head of Product Development and Innovation.
 
 
 &nbsp;
 
 
 
 What does a Product Expert do?
 
 
 <ul>
 <li>
 Generate insights and portfolio analytics to monitor and optimize the performance of digital lending, savings, and investment products.
 </li>
 <li>
 Manage the product roadmap and prioritize enhancements based on JazzCash objectives, regulatory requirements, and customer feedback.
 </li>
 <li>
 Work closely with MMBL finance, operations, risk, and compliance teams to ensure smooth day-to-day operations of all wealth products.
 </li>
 <li>
 Support in monitoring and tracking the Profit &amp; Loss of the portfolio with a strong focus on operational efficiency and product sustainability.
 </li>
 <li>
 Oversee the end-to-end complaint handling process for wealth products, ensuring timely resolution and continuous improvements in service levels.
 </li>
 <li>
 Collaborate with technology teams to deliver system enhancements, bug fixes, and UI/UX improvements across the JazzCash app, USSD, and call center.
 </li>
 <li>
 Conduct periodic diagnostic and trend analysis to design portfolio optimization strategies while factoring in customer behavior, risk, market dynamics, and seasonality.
 </li>
 <li>
 Coordinate with marketing, sales, and growth teams to support product adoption through effective campaigns and customer education.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 &nbsp;
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be a Product Expert?
 
 
 <ul>
 <li>
 Minimum qualification: Bachelor's in Management Sciences, Economics, Business Analytics, or a related field.
 </li>
 <li>
 2-4 years of experience in managing digital products (experience in fintech/wealth products is a plus).
 </li>
 <li>
 Familiarity with digital lending, savings, and investment landscapes along with knowledge of product lifecycle management.
 </li>
 <li>
 Strong command of Excel or other tools for analytics and reporting.
 </li>
 <li>
 Excellent communication and stakeholder management skills to work effectively across JazzCash and MMBL teams.
 </li>
 <li>
 Strong analytical skills with the ability to interpret data, identify trends, and propose actionable insights.
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join JazzCash?
 
 
 
 As one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
 
 
 This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Product Expert - JazzCash

Digitalaz Solution

We're Hiring &ndash; Walmart Marketplace Specialist! Join our growing team at Digitalaz Solution! If you&rsquo;re an expert in Walmart Seller Central and dropshipping, we want to hear from you.Role Description:We are looking for a skilled and proactive Walmart Marketplace Expert to manage our Walmart seller accounts, including WFS (Walmart Fulfillment Services) operations. The ideal candidate has hands-on experience in Walmart Seller Center, reinstatement services, inventory coordination, product optimization, and maintaining account health.Key Responsibilities1. Product Research &amp; Listing Optimization<ul><li>Identify high-potential, profitable products for Walmart Marketplace.</li><li>Create and optimize listings with strong titles, descriptions, and SEO-rich content.</li><li>Ensure all listings comply with Walmart&rsquo;s content guidelines and category-specific policies.</li></ul>2. Inventory &amp; Pricing Management<ul><li>Manage inventory levels across WFS, dropshipping, and internal warehouses.</li><li>Use repricing tools or manual strategies to remain competitive while protecting margins.</li><li>Coordinate inventory shipments to Walmart fulfillment centers and ensure stock accuracy.</li></ul>3. Order Processing &amp; Fulfillment<ul><li>Process orders efficiently through WFS, dropshipping, or in-house fulfillment workflows.</li><li>Manage shipping updates, returns, and reconciliation across channels.</li><li>Resolve delivery issues and ensure timely order fulfillment.</li></ul>4. Account Health &amp; Customer Service<ul><li>Monitor performance metrics (ODR, late shipment rate, valid tracking rate).</li><li>Respond to customer inquiries, disputes, returns, and complaints.</li><li>Prepare and submit appeals for suspended listings or accounts.</li><li>Maintain strong communication with Walmart Partner Support to resolve issues.</li></ul>5. Reporting &amp; Strategy<ul><li>Analyze sales data, forecast inventory, and identify growth opportunities.</li><li>Maintain sales reports, profitability trackers, and restocking plans using Excel or Google Sheets.</li><li>Provide weekly performance summaries and suggest improvements to maximize sales.</li></ul>Requirements:<ul><li>1&ndash;2 years of proven experience managing Walmart Marketplace accounts, including WFS.</li><li>Solid understanding of Walmart Seller Center tools, policies, and performance metrics.</li><li>Experience with reinstatement processes and handling policy violations.</li><li>Strong skills in Excel/Google Sheets for tracking and reporting.</li><li>Attention to detail, problem-solving mindset, and ability to work independently.</li><li>Strong communication skills and the ability to collaborate with cross-functional teams.</li></ul>Position Details:<ul><li>Job Title: Walmart Marketplace Expert (On-site)</li><li>Location: Karachi Federal B Area Block/7</li><li>Working Hours: 07:30 PM - 3:30 AM</li></ul>Experience:<ul><li>Walmart: 1 year (Required)</li></ul>Education:<ul><li>Middle School (Preferred)</li></ul>License/Certification:<ul><li>Amazon, Walmart, eBay certification (Preferred)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Walmart Marketplace Expert

COLOR STUDIO PROFESSIONAL

We are looking for an experienced Amazon Store / Seller Central Manager to handle multiple Amazon accounts in the UAE and global Markets. The ideal candidate will be in charge of increasing eCommerce sales, brand development, and working with the ads team to grow sales.We're now looking for an Amazon Specialist to join the team.What is important is your problem-solving skills and communication. You need to be expert level in speaking and writing.Proven track record of solving Amazon errors and product errors.Proven track record updating and changing product details.Strong multi-taskerResponsibilities<ul><li>Complete ownership and accountability of our Amazon Account</li><li>Listing creation: Working closely and reporting outcomes on a daily basis</li><li>Continuously oversee and optimize product listings using strong knowledge of keyword research, Amazon algorithms, and product search rankings to ensure maximum exposure of our products</li><li>Description and content creation for product listings</li><li>Full management of all FBA shipments and stock replenishment.</li><li>Manage Amazon brand registry, create A+ content and store design</li><li>Conduct competitor analysis to identify new growth and high-margin SKUs to stock.</li><li>Create and manage advertising campaigns via Amazon Advertising Console (AMS). Creation, optimization, and management of Sponsored Products and brands.</li><li>Work alongside existing team members to grow, launch, and maintain our new brands on Amazon.</li><li>Inventory management &amp; replenishment coordination with the buying and sales team.</li><li>Manage product reviews &amp; seller feedback to enable growth.</li><li>Monitor the accounts&rsquo; health and performance metrics and implement strategies to ensure account health is kept pristine.</li><li>Raising cases with Amazon Seller Support to resolve pinch points</li><li>Summarized and detailed reporting of key campaign strategy, activity, and optimizations across all Amazon marketplaces</li><li>You will report to the line managers and the company directors.</li></ul>This is a full time role and you will be working Mon-Fri with Saturdays being half days. Remote working is possible upto 40% of the in office timing as per management approvals after probationary period.We can offer a competitive salary with a incentive structure on targets achieved.If you are a specialist on AMAZON Seller central and can handle everything Amazon related from brand registry to product listing and store management/scaling this job is for you.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you an expert on AMAZON SELLER CENTRAL- What are your success and capabilities</li><li>Which regions worldwide have you worked on Amazon</li><li>How many brands have you registered on Amazon from scratch and created new stores that have done well</li></ul>Work Location: In person

Amazon Seller Central Expert

Concentrix

<div>Job Title:
Flemenk&ccedil;e M&uuml;&#351;teri Dan&#305;&#351;man&#305;
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Concentrix Hakk&#305;nda,
Sekt&ouml;r&uuml;n&uuml;n lider markalar&#305;ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas&#305;nda insan odakl&#305; m&uuml;&#351;teri deneyimleri tasarl&#305;yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al&#305;&#351;an&#305;yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba&#351;ta &#304;stanbul, &#304;zmir, Ankara, Van olmak &uuml;zere toplam 7 &#351;ehirde, 17 bini a&#351;k&#305;n &ccedil;al&#305;&#351;an ile m&uuml;&#351;teri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir. 
Bu pozisyonda neler yapacaks&#305;n&#305;z;<ul><li>
M&uuml;&#351;teri taleplerini ve beklentilerini g&ouml;zden ge&ccedil;irin ve ihtiya&ccedil;lar&#305;na ve durumlar&#305;na g&ouml;re yan&#305;tlay&#305;n</li><li>
&Ccedil;e&#351;itli kanallar arac&#305;l&#305;&#287;&#305;yla etkile&#351;imleri y&ouml;netin (&ouml;rne&#287;in, ses, e-posta, sosyal medya veya sohbet) ve tutarl&#305; bir m&uuml;&#351;teri deneyimi sa&#287;lay&#305;n</li><li>
&#304;nsanlar&#305;n ya&#351;am&#305;n&#305; iyile&#351;tiren yaz&#305;l&#305;m &ccedil;&ouml;z&uuml;mlerini kullanmay&#305; &ouml;&#287;renin ve becerilerinizi geli&#351;tirin</li><li>
M&uuml;&#351;terilerimiz i&ccedil;in daha iyi marka deneyimleri sunun</li></ul>
Concentrix, a&#351;a&#287;&#305;daki &ouml;zelliklere sahipseniz sizin i&ccedil;in harika bir uyum sa&#287;lar:<ul><li>
Flemenk&ccedil;e dilini ak&#305;c&#305; bir &#351;ekilde konu&#351;abiliyorsan&#305;z</li><li>
Proaktif, &ouml;z motivasyonlu ve &ccedil;&ouml;z&uuml;m odakl&#305;ysan&#305;z</li><li>
D&ouml;n&uuml;&#351;&uuml;ml&uuml; ve hafta sonu vardiyalar&#305;nda &ccedil;al&#305;&#351;abiliyorsan&#305;z</li></ul> 
Location:
TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG
Language Requirements:
Dutch (Required)
Time Type:
Full time
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Flemenkçe Müşteri Danışmanı

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