customer facilities supervisor

Medxcel

<div>Overview:
<div>
Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.</div><div></div><div> 
The Supervisor Facilities will provide general and day-to-day direction staff for Medxcel within the Facilities Department of Providence Park Hospital- Novi, MI He or she will also provide overall planning and assists in setting the strategic direction to achieve operational and financial goals for all safety, utility and building systems. This position maintains physical plants at peak efficiency and minimum cost by performing such duties as preventive and corrective maintenance scheduling, energy management and regulatory compliance. The Supervisor Facilities will ensure that regulatory and safety compliance is appropriately documented.</div>
Responsibilities:
<div>
Facilities Operations Support:</div><ul><li>
Develops strategic and operational policies and plans and executes strategic plans.</li><li>
Develops and oversee staffing, training, scheduling, budgeting in the Facilities Management department.</li><li>
Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees.</li><li>
Manages building operations and maintenance, plans and operations, furniture and equipment inventories, utility operations, energy management, and grounds maintenance.</li><li>
Oversees major infrastructure repair and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance.</li><li>
Acts as the liaison for all remodeling, renovation and construction projects as it relates to product standards, design standards, scheduling shut-downs and system interruptions.</li><li>
Communicates with customer, vendors, internal and external partners on the status of work and issues effecting services.</li><li>
Reviews and authorizes purchase requests to ensure service agreements are met and maintenance services are in compliance with procedures and budgets.</li><li>
Maintains external relations related to Facilities Management including government relations, local, State and Federal regulatory agencies, The Joint Commission (TJC), insurance carriers, and others as needed.</li><li>
Ensures that facilities are maintained, secured, renovated and constructed according to departmental/organizational policies, procedures, plans and initiatives.</li><li>
Assists with the development of and compliance with departmental budgets, including capital, operating and construction budgets.</li><li>
Ensures continued compliance with all Federal, State and local regulations and TJC standards.</li><li>
Collects, compiles and audits regulatory compliance documentation.</li><li>
Works directly with vendors and Purchasing to request proposals for repairs, maintenance and capital improvements.</li><li>
Directs the daily assignment of work to ensure safe and efficient plant operations.</li></ul><div> 
Continuous Improvement:</div><ul><li>
Serve as change agent throughout the organization.</li><li>
Identify opportunities for process improvement.</li></ul><div> 
Leadership:</div><ul><li>
Lead and guide lead(s) to obtain optimal performance and operational excellence.</li><li>
Ensures appropriate staffing coverage to support safe and efficient plant operations.</li><li>
Manages staffing, performance evaluation and training activities, and assists with capacity planning for staff and contract labor.</li><li>
Represents the company with internal and external customers and sets the example for exceptional customer service.</li></ul>
Qualifications:
<div>
Education:</div><ul><li>
Requirement of High school diploma or equivalent.</li><li>
Bachelor&rsquo;s degree in Business Administration, Engineering or related field preferred.</li></ul><div>
Experience:</div><ul><li>
Five years&rsquo; experience in the maintenance and operation of a physical plant and/or building maintenance for a large facility required.</li><li>
Three years&rsquo; experience in a large, multi-campus healthcare system preferred.</li><li>
Three years&rsquo; supervisory experience preferred.</li><li>
Knowledge and experience with Joint Commission, NFPA, state and federal regulations for healthcare facilities preferred.</li></ul><div>
 Competencies:</div><ul><li>
Computer skills - Proficiency in basic MS Office programs and web-based work order systems.</li><li>
Demonstrated general knowledge of plant operations systems.</li><li>
Problem solving&mdash;the individual identifies and resolves problems in a timely manner and gathers and analyses information skilfully.</li><li>
Quality management&mdash;the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.</li><li>
Planning/organizing&mdash;the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.</li><li>
Ability to Adapt &ndash; the individual will need to adapt quickly to changes in scope or direction and be flexible to adopting changes quickly</li><li>
Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes.</li><li>
Strong analytical abilities for understanding and interpreting building system documents, prints and layouts are required.</li><li>
In-depth knowledge of boilers, chillers, pumps and water systems.</li><li>
Critical thinking skills.</li><li>
Decisive judgment.</li><li>
Ability to delegate tasks, follow up on assigned tasks and report on progress of work.</li><li>
Ability to train others on technical components, applicable regulations and internal procedures to ensure efficient and safe plant operations.</li><li>
Ability to work with minimal supervision.</li><li>
Must be able to work in a stressful environment.</li></ul></div><div></div>

Supervisor Facilities

Horne Heating & Air Conditioning

<div>Join Our Team as an HVAC Customer Experience Supervisor
Are you an experienced leader with a strong background in customer service and call center operations? We're looking for an HVAC Customer Experience Supervisor to oversee our customer service and dispatch teams, ensuring smooth daily operations, strong performance, and a positive, productive work environment. This is a pivotal role for someone who thrives in a fast-paced setting, excels at coaching and mentoring, and is passionate about driving service excellence.
Position Details<ul><li>
Title: HVAC Call Center Supervisor</li><li>
Reports to: General Manager</li><li>
Schedule: Monday-Friday, 8:00 AM - approximately 6:00 PM (in-office)</li><li>
Compensation: $60,000 base salary, depending on experience, plus additional earning potential</li></ul>
What We Offer<ul><li>
Performance bonus opportunities</li><li>
Year-round work stability</li><li>
2+ weeks of accrued PTO in your first year</li><li>
5 paid holidays plus your birthday off</li><li>
Medical, dental, vision, life, and supplemental benefits</li><li>
401(k) with 3% full match and partial match on 4-5%</li><li>
Ongoing training and career growth opportunities</li><li>
Quarterly incentives tied to performance goals</li><li>
Fun company events and team-building activities</li></ul>
Key Responsibilities<ul><li>
Lead, motivate, and support the call center, dispatch, and customer service teams to meet and exceed performance goals.</li><li>
Train new hires and provide ongoing coaching to improve skills, knowledge, and productivity.</li><li>
Develop and implement process improvements to increase efficiency and customer satisfaction.</li><li>
Handle escalated customer issues with professionalism and empathy, ensuring timely resolution.</li><li>
Monitor, track, and report on departmental performance metrics and KPIs.</li><li>
Collaborate across departments to streamline workflows and enhance service delivery.</li><li>
Foster a culture of accountability, teamwork, and continuous improvement.</li></ul>
Required Qualifications<ul><li>
Experience with ServiceTitan software (1+ years preferred).</li><li>
HVAC or related industry experience.</li><li>
Supervisory/Management/Leadership experience, ideally overseeing teams of 5 or more.</li><li>
Proficiency in Microsoft Office 365 (Teams, Excel, OneDrive).</li><li>
Strong phone-based customer service experience.</li><li>
Demonstrated ability to track and deliver on departmental metrics.</li><li>
Strong multitasking, organizational, and time-management skills.</li><li>
Excellent communication and interpersonal skills with a passion for coaching and team development.</li></ul></div>

HVAC Customer Experience Supervisor

MAC for Mobility Manufacturing

<div>
 
 
 Position Summary:
 
 
 
 The
 
 Facility Operations Supervisor
 
 is a hands-on leader responsible for overseeing the day-to-day maintenance, functionality, and safety of an organization's physical assets (buildings, equipment, and grounds). This role ensures a safe, efficient, and comfortable environment for all occupants by managing staff, coordinating vendor activities, and maintaining critical building systems
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Safety &amp; Compliance:
 
 Enforce all health, safety, and environmental (HSE) regulations (e.g., OSHA, local codes). Conduct regular facility inspections to identify and mitigate potential hazards and ensure all compliance documentation is accurate and up to date.
 </li>
 <li>
 
 Team Leadership:
 
 Hire, train, schedule, and directly supervise a team of maintenance technicians, janitorial staff, and tradespeople. Assign work orders, monitor performance, and ensure tasks are completed efficiently and to high standards.
 </li>
 <li>
 
 Operations &amp; Maintenance Management:
 
 Direct and supervise all facility operations, including the planning and execution of routine maintenance, preventive maintenance (PM) schedules, and emergency repairs for essential building systems (HVAC, plumbing, electrical, lighting, etc.)
 </li>
 <li>
 
 Vendor &amp; Contractor Coordination:
 
 Manage relationships, contracts, and service level agreements (SLAs) with external vendors and contractors for specialized services (e.g., large-scale repairs, renovations). Solicit bids and monitor work quality.
 </li>
 <li>
 
 Budgeting &amp; Reporting:
 
 Assist in developing and managing the operational budget for the facilities department, tracking expenditure, and identifying cost-saving opportunities. Prepare regular reports on facility performance, repair status, and asset conditions for management.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering (Civil, Mechanical, Electrical, or related field).
 </li>
 <li>
 Minimum
 
 3-5 years
 
 of hands-on experience in facility maintenance or engineering.
 
 
 </li>
 <li>
 Strong knowledge of electrical, mechanical, and HVAC systems troubleshooting and repair.
 </li>
 <li>
 Proficiency with
 
 CMMS
 
 software (e.g., Maximo, SAP, etc.) for work order &amp; Spare Parts management.
 </li>
 <li>
 Excellent communication, organizational, and team leadership skills. Proven ability to prioritize tasks and manage multiple projects under pressure.
 </li>
 </ul>
</div>

Facility Operation Supervisor

DP World

JOB PURPOSE: The Senior Supervisor - Facility Management is responsible for supervising and coordinating the daily operations of terminal buildings and related facilities. The role ensures that facilities are safe, well-maintained, and fully operational while overseeing housekeeping, space allocation, vendor coordination, and regulatory compliance. The Senior Supervisor supports the Facilities Manager by monitoring activities, resolving issues, and ensuring customer satisfaction. KEY ACCOUNTABILITIES: Building Administration & Operations <ul> <li>Oversee administrative and logistical needs of the workforce.</li> <li>Supervise allocation and optimization of office and workspace requirements.</li> <li>Manage distribution and usage of office supplies, stationery, and equipment.</li> <li>Ensure housekeeping, cleaning, and waste management services meet high-quality standards.</li> <li>Maintain accurate records of maintenance schedules, inspections, and repairs.</li> <li>Track, report, and analyze KPIs related to facility management performance and operational efficiency.</li> </ul> Vendor & Supplier Management <ul> <li>Coordinate with suppliers and contractors for facility-related services and requirements.</li> <li>Process and follow up on purchase orders and invoices in line with procurement policies.</li> <li>Ensure vendors comply with agreed service levels and health and safety regulations.</li> <li>Assist in license renewals and compliance with local building regulations.</li> </ul> Customer Satisfaction <ul> <li>Respond to facility-related requests and complaints in a timely manner.</li> <li>Ensure services are delivered to the satisfaction of internal customers and stakeholders.</li> <li>Escalate recurring or critical issues to the Facilities Manager.</li> </ul> Supervision & Team Coordination <ul> <li>Provide guidance and daily supervision of facility staff (maintenance, housekeeping, support teams).</li> <li>Assign tasks, monitor performance, and ensure service standards are met.</li> <li>Support the training and development of facility staff.</li> <li>Ensure maintenance activities are carried out in line with HSE standards and international marine safety requirements.</li> </ul> QUALIFICATIONS, EXPERIENCE AND SKILLS <ul> <li>3-5 years of experience in Facility Management or any related functions, with at least 1-2 years in a supervisory role.</li> <li>Background in engineering or technical facility operations preferred.</li> <li>Drawing Management is preferable.</li> <li>Lean background is preferable.</li> <li>Background in Facility related software (AutoCAD, MS Office, or others).</li> <li>Supervisory and people management skills.</li> <li>Attention to detail.</li> <li>English literacy (verbal and written).</li> <li>Preferred: PMP/CMMP/CFM certification</li> <li>Background in service ticket and Work Order Management (WO).</li> </ul>

Senior Supervisor - Facility Management

Modon Facilities Management - L.L.C - S.P.C

Direct Hiring Male and Female Housekeeping Cleaners for Semi Government Company in Abu Dhabi<ul><li>100 % Free Recruitment</li><li>Free Visa</li><li>Free Medical</li><li>Free Accommodation</li><li>Free Transportation</li><li>Attractive Salary plus Overtime</li><li>Free Leave Salary</li><li>Free Airticket</li><li>Free Bics Certification </li></ul>Job PurposeThe housekeeping staff is responsible for maintaining high standards of cleanliness and hygiene across company assets. The role ensures efficient and quality housekeeping services while promoting a safe work environment and supporting excellent customer service standards.Key Responsibilities<ul><li>Carry out daily cleaning tasks including sweeping, mopping, dusting, vacuuming, and sanitizing designated areas.</li><li>Maintain cleanliness of public areas, offices, facilities, and common spaces.</li><li>Handle cleaning equipment safely and follow best practices.</li><li>Report damages, maintenance issues, or safety hazards to the supervisor.</li><li>Adhere to company policies, safety standards, and service quality expectations.</li></ul>Requirements<ul><li>2&ndash;5 years&rsquo; experience in Facilities Management, Hospitality, or cleaning industry.</li><li>Ability to communicate in basic English.</li><li>Customer service oriented, reliable, and a good team player.</li></ul>Job Type: Full-time

Housekeeping/Cleaner

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Keep Marina facilities and ground areas cleaned and maintained in accordance with the given task checklist(s)
 </li>
 <li>
 Keep marina pedestals and fire cabinets cleaned and in proper working order
 </li>
 <li>
 Monitor the boats moored in the marina to ensure their security
 </li>
 <li>
 Accountable for collecting berthing fee of any private boat/yacht visiting the island
 </li>
 <li>
 Answer the telephone promptly and politely provide information as the need arises
 </li>
 <li>
 To assist other associates in daily maintenance and operations a required
 </li>
 <li>
 Assist in security of overall facilities
 </li>
 <li>
 Must embody a strong customer service focus and public relations image toward the general public; to welcome boaters and be capable of providing information regarding points of interest, activities and promotions within the island
 </li>
 <li>
 Perform any other related duties as may be required or assigned by your supervisor
 </li>
 <li>
 Keep Marina facilities and ground areas cleaned and maintained in accordance with the given task checklist(s)
 </li>
 <li>
 Keep marina pedestals and fire cabinets cleaned and in proper working order
 </li>
 <li>
 Monitor the boats moored in the marina to ensure their security
 </li>
 <li>
 Accountable for collecting berthing fee of any private boat/yacht visiting the island
 </li>
 <li>
 Answer the telephone promptly and politely provide information as the need arises
 </li>
 <li>
 To assist other associates in daily maintenance and operations a required
 </li>
 <li>
 Assist in security of overall facilities
 </li>
 <li>
 Must embody a strong customer service focus and public relations image toward the general public; to welcome boaters and be capable of providing information regarding points of interest, activities and promotions within the island
 </li>
 <li>
 Perform any other related duties as may be required or assigned by your supervisor
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Graduate
 </li>
 <li>
 STCW Certification
 </li>
 <li>
 Previous experience
 </li>
 </ul>
</div>

Marina Boat Attendant

Accor

<div><div>Company Description</div> 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.<div> 
Job Description</div> 
Sports Club Supervisor
The Sports Club Supervisor is responsible for overseeing the daily operations of a sports club, ensuring a safe, clean, and enjoyable environment for members and guests. This role includes managing team, coordinating activities, maintaining facilities, and promoting programs to enhance member engagement and satisfaction.<ul><li>
Greet and assist members and guests, addressing any questions or concerns.</li><li>
Promote club programs, services, and events to enhance member engagement.</li><li>
Handle membership inquiries, sign-ups, renewals, and cancellations.</li><li>
Ensure the club facilities, including gym, courts, pools, and common areas, are clean, safe, and well-maintained.</li><li>
Coordinate with maintenance team for repairs and upkeep of equipment and facilities.</li><li>
Oversee the scheduling and usage of facilities to optimize member access and satisfaction.</li><li>
Develop, implement, and supervise a variety of sports and fitness programs, classes, and events.</li><li>
Monitor program participation and feedback to continuously improve offerings.</li><li>
Collaborate with coaches and trainers to ensure high-quality program delivery.</li><li>
Ensure all club activities and facilities comply with safety standards and regulations.</li><li>
Implement and enforce club policies, procedures, and emergency protocols.</li><li>
Maintain accurate records of incidents, accidents, and safety inspections.</li><li>
Monitor expenses and revenues, aiming to meet or exceed financial targets.</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor&rsquo;s degree in sports management, recreation, business administration, or a related field.</li><li>
Previous experience in sports club management, fitness, or a related field.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and customer service skills.</li><li>
Ability to multitask and handle stressful situations effectively.</li><li>
Knowledge of sports, fitness programs, and facility management.</li><li>
Basic understanding of budgeting and financial management.</li><li>
Proficiency in using management software and other office tools.</li></ul><div> 
Additional Information</div></div>

Sports Club Supervisor

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