customer field representative

Xcite Automotive

<div><p><b>Customer Field Support Representative
</b></p><p>Role based out of our Westmont Office as part of our Customer Success Team and directly manages. Support calls and emails to rapidly troubleshoot field equipment and software issues while also managing customer requests.</p><p><b>
Position Responsibilities:</b></p><ul><li>
Provides timely issue resolution to customers and field employees including but not limited to account settings, software, hardware, photo/data quality and website performance through email or over the phone.</li><li>
Performs maintenance, placement/removal of holds, and changes for all account types.</li><li>
Builds effective relationships and trust with customers and field reps by listening to their needs and educating them on how the issue will be resolved or how they can personally resolve the issue.</li><li>
Maintains knowledge of changes to products and how they impact field operations and the customer.</li><li>
Communicates software outages and workarounds as necessary.</li><li>
Work extensively in our case management system for timely resolution to any field or customer request.</li><li>
Ability to analyze and summarize trend data to focus training and retraining efforts, providing feedback to National Field Operations Manager.</li><li>
Proactively manage all inbound Support calls and voicemails, ensuring a customer or field rep is given a timely response they should expect to receive.</li><li>
Performs other related duties as assigned by management.</li></ul><p><b><br>
Essential Knowledge, Skills and Abilities:</b></p><ul><li>
Excellent verbal and written communication skills with a focus on problem solving.</li><li>
Ability to calmly react to frustrated field reps and customers exhibiting empathy for their issues while working to resolve them.</li><li>
Strong organizational skills; able to manage priorities and workflow.</li><li>
Ability to effectively communicate with people at all levels and from various backgrounds.</li><li>
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.</li><li>
Ability to lead calls and participate in calls as a subject matter expert.</li><li>
Quick learner able to learn all platforms, interfaces and systems Xcite operates while executing within our case management system.</li><li>
Working knowledge of cameras, printers, phone apps and online interfaces.</li><li>
Proficient in full Office Suite (Word, Excel, PPT etc).</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
1-2 years of CRM Software experience.</li><li>
Advanced personal computer skills including electronic mail, word processing, spreadsheet, graphics. A thorough understanding of web-based tools and navigating the world wide web.</li><li>
Experience troubleshooting technical issues, identifying a solution as well as walking employees through the solution.</li><li>
Xcite Advertising is committed to maintaining a drug free workplace.</li></ul><p><b><br>
Physical Demands and Work Environment:
</b><br>
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b><br>
Physical Demands:
</b></p><ul><li>While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear.
</li><li>Employee must occasionally lift and/or move up to 50 pounds.</li><li>
Physical activity level: Heavy physical activity performing strenuous day activities of a primarily productive/technical nature.</li></ul><p><b>
Working Environment:</b></p><p>
Outdoors and indoor warehouse environment with adequate ventilation. Work near moving mechanical parts 1/3 to 2/3 of the time. Over 2/3 of the time exposure to fumes or airborne particles and outdoor weather conditions.</p><p>
</p><p>#INDCORP</p></div>

Customer Field Support Representative

UniFirst

Customer Development Representative
<br><br>
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
<br><br>
<b>Responsibilities of the Customer Development Representative:</b> Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale
<br>UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary - Total 1st year compensation (including commission) can range from $48,000-100,000 Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more
<br><b>A Career with UniFirst Offers:</b> Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We’re a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
<br><br>
Qualifications
<br><br>
Qualifications
<br>High school diploma Required; Bachelor’s or Associate’s degree preferred
<br>Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
<br>Outside business-to-business sales or route sales experience preferred
<br>Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
<br><br>
<b>Company Overview:</b><br>
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our outside sales team.
<br><br>
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
<br>If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.
<br>UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Customer Development Representative - North Phoenix, AZ

Mark Spain Real Estate

<div><div><div><div><p><b>Field Services Representative &amp; Courier</b></p>
<p><b>
About Mark Spain Real Estate:</b></p>
<p>
Mark Spain Real Estate (MSRE) is a top rated residential real estate brokerage in the US, helping families buy and sell their homes. MSRE is the #1 real estate team in the industry for client satisfaction, with over 12,000 5-star reviews. The brokerage serves thousands of families each year and closes billions of dollars of real estate transactions annually by offering homeowners several home selling programs, including getting the best possible Guaranteed Offer for qualified clients. MSRE is poised to more than double the volume of homes sold annually by leveraging technology to better serve clients and pursuing geographical expansion to serve even more families.</p>
<p><b>
Position Overview:</b></p>
<p>
Mark Spain Real Estate is seeking a qualified Field Services Representative to add to our growing team. This individual must have a valid driver's license and clean driving record, ability to work with their hands and ability to lift up to 50 lbs. The ideal candidate is client friendly, team-oriented, quality focused and willing to use a personal vehicle. Duties will include: driving to various locations throughout the day to install and/or remove real estate signs; maintain accurate inventory count and a professional appearance; and communicate effectively with customers, coworkers and supervisors. This is a part-time position.</p>
<p>
Required Skills, Abilities</p>
<ul>
<li>Valid driver's license and clean driving record</li>
<li>Ability to work with your hands</li>
<li>Ability to lift up to 50 lbs.</li>
<li>Quality focused</li>
<li>Team oriented in a fast paced environment</li>
<li>Client Friendly</li>
<li>Excellent organization and communication skills</li>
<li>Willing to use personal vehicle</li>
</ul>
<p>Duties and Responsibilities</p>
<ul>
<li>Drive to various locations throughout the day to install/remove real estate signs (including south of Orlando)</li>
<li>Communicate effectively with customers/co-workers/supervisor</li>
<li>Maintain accurate inventory count</li>
<li>Professional Appearance</li>
</ul>
<ul><li>Please note all candidates will be required to pass a full background check and drug test.</li></ul></div></div></div></div><p></p>

Field Services Representative & Courier

Numotion

<div><div>By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.</div><br>
<div></div>
<div>
The pay range for this position is $18.00-$22.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.</div>
<p><b>
JOB PURPOSE:</b></p>
<p>
The Customer Care Reorder Representative II is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive customer experience. This role is responsible for ensuring all medical supply reorders are processed accurately and quickly while aiming for customers&rsquo; needs to be met.</p><br>
<p></p>
<p><b>
KEY RESPONSIBILITIES:</b></p>
<ul>
<li>Process the reorder book of business assigned to them to include: full and accurate insurance verifications, confirming all customer information monthly/quarterly, ensuring the CMNs are not expired prior to shipping and if authorization is needed prior to shipping.</li>
<li>Correspond with customers by email and triage any inquiries as appropriate.</li>
<li>Communicate with customers personalized information related to their insurance qualifications, coverage, deductibles, and any financial responsibility they might have.</li>
<li>Facilitate communication between the customer, third party payers, distributors, case managers and others to complete the customer&rsquo;s initial order.</li>
<li>Collect and process payments for out-of-pocket amounts prior to product shipment.</li>
<li>Create the Purchase Order for the Distributor.</li>
<li>Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion&rsquo;s mission.</li>
<li>Adhere to employee or customer confidentiality and comply with Numotion&rsquo;s policies and federal regulations.</li>
<li>Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.</li>
<li>The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.</li></ul><br>
<p></p>
<p><b>
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE</b><b>:</b></p>
<ul>
<li>High School diploma/GED required.</li>
<li>Minimum three (1) years&rsquo; experience in insurance eligibility verification.</li>
<li>Minimum three (1) years of experience in calculating deductibles and coinsurance for primary and secondary policies.</li>
<li>Background in Medicaid, Medicare, and Private Insurance.</li></ul><br>
<p></p>
<p><b>
PREFERRED COMPETENCIES AND QUALIFICATIONS</b><b>:</b></p>
<ul>
<li>Associates degree in relevant field.</li>
<li>Ability to work in a fast-paced environment and juggle multiple priorities.</li>
<li>Ability to think quickly, assess a situation and make a sound decision.</li>
<li>Solid written and verbal communication, listening, organization and priority setting skills.</li>
</ul><h2 class="jobSectionHeader"><b>PHYSICAL WORK REQUIREMENTS:</b></h2>
<p>
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
<ul>
<li>Frequent use of hands, wrists, fingers associated with using computer equipment.</li>
<li>Prolonged periods of time working at a desk and/or on a computer.</li>
<li>Occasionally move and reach with arms and hands.</li>
<li>Ability to lift/move up to 10 pounds.</li></ul><br>
<div></div>
<div>
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</div></div>

Customer Care Reorder Representative I

Norway Savings Bank

<div><p><b>For The Life You Choose, A Career to Match&hellip;.</b></p>
<p><b><i>
Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person&rsquo;s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.</i></b></p>
<p><b><i>
If this sounds exciting to you, we would love to have you on our team!</i></b></p>
<p>
Come work with our talented and dynamic team as a <b>Part-Time Customer Relations Representative </b>at our <b>Bridgton branch!</b></p>
<p><b>
Part time positions require the ability to work every Saturday.</b></p>
<p>
In this versatile and multifaceted role, you'll play a vital part in meeting the financial needs of both new and existing customers while gaining the knowledge and support to grow your career. You'll have the opportunity to develop customer relationships, deliver friendly and efficient customer service during daily bank transactions, and actively promote our various bank business lines with the goal of growing our customer base.</p>
<p><b>
If you have a passion for providing exceptional customer experiences, a talent for building relationships, and a drive to grow your career, we want you on our team!</b></p><br>
<p></p>
<p><b>
Our Ideal Candidate Has:</b></p>
<ul>
<li>High school diploma or equivalent work experience.</li>
<li>Previous cash-handling experience.</li>
<li>Excellent internal and external customer service skills, with a knack for building relationships.</li>
<li>Basic computer system knowledge to navigate our systems.</li>
<li>Self-motivated and driven aptitude, thriving in a team environment.</li>
<li>Availability on Saturday mornings is necessary</li>
<li>Ability to travel to other branch locations as needed</li></ul><br>
<p></p>
<p><b>
Benefits:</b></p>
<ul>
<li>11 paid holidays</li>
<li>A hands-on team that is committed to the growth and success of our employees!</li></ul><br>
<p></p>
<p><b>
Working Conditions:</b><br>
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.<br>
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.</p>
<p><b>
**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**</b></p>
<p><b>
Norway Savings Bank is an Equal Opportunity Employer.</b></p></div>

Part Time Customer Relations Representative: Bridgton

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Company parties</li>
<li>Competitive salary</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b></div>
<div>
<br>
 You will need Property &amp; Casualty and Life &amp; Health Licensing before beginning employment.<br>
<br>
As our new Customer Relations Representative, you will be the first face people see when they walk through our doors. A warm smile, cheerful disposition, and enthusiastic attitude go a long way in your success in this role. Throughout your work day you will perform activities such as answering calls, taking payments, making policy changes, and creating conversation with our existing clients, finding unrecognized needs and offering appropriate products to solve those needs. You are a problem-solver. You must be willing to get personal with people about life and finances. You must be willing to ask about life insurance. It is one of the most important services we provide.<br>
<br>
Here's what we bring you:<br>
We are a small and very successful team that has grown our business 150% in the last 5 years. We are thrilled to have an incredible client base that has rated us a 5-Star business and we take our customer service personally. We work hard together, have fun together, travel together, and eat together. We are drama-free.</div><div><br>
</div>
<div> We anticipate internal growth opportunities for especially driven and sales-minded candidates. If you have goals to be a business owner and open your own State Farm agency, we can start your path here. We look forward to connecting with you if you are the goal-driven and customer-oriented team member we are searching for.
<br>
<br>
<b>Property and Casualty as well as Life and Health licenses are required for this position and must be obtained prior to starting. If you do not currently possess licensing, it will be quite challenging to be eligible for this round of hiring.</b></div><br>
<div><br>
</div><div><b>RESPONSIBILITIES:</b></div>
<ul><li>Establish customer relationships and follow up with customers as needed.</li>
<li>Propose new lines of insurance including life insurance and disability insurance to new and existing customers.</li>
<li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.</li>
<li>Use a customer-focused, needs-based review process to educate customers about insurance options and make appropriate recommendations for other lines of insurance.</li>
<li>Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.</li>
<li>Establish new customer contact and acquire new business.</li></ul><br>
<div><br>
</div><div><b>QUALIFICATIONS:</b></div>
<ul><li>Dedicated to customer service</li>
<li>Cheerful disposition</li>
<li>Understanding the nature of a professional work environment</li>
<li>Able to effectively relate to a customer, answer their questions, and anticipate their needs.</li>
<li>Excellent communication skills to assist customers and coordinate with other agency team members</li>
<li>Proactive in problem-solving</li>
<li>You are committed to your team and will support them tirelessly</li>
<li>You seek out the next challenge</li></ul><br>
<div><br>
</div><div><b>BENEFITS:</b></div>
<ul><li>Salary pay plus commission/bonus</li>
<li>Growth potential/Opportunity for advancement within my office</li>
<li>Paid time off (vacation and personal/sick days)</li>
<li>Health benefits</li>
<li>Valuable career-building experience</li></ul></div></div>

Customer Relations Representative - State Farm Agent Team Member

Consumer Cellular

<div><div>Virtual Customer Representative - Phoenix Valley (260268)</div><div><p><b>
Who We Are
</b><br>
Freedom is calling YOU! At Consumer Cellular we understand that you need freedom to take care of customers while at work and freedom to be present with your family and friends before and after work. We know that working from your home allows you freedom from traffic jams, freedom from community microwaves, and the freedom to rock your fuzzy slippers while talking to customers on the phone.
<br>
<br>
We are not saying that Consumer Cellular created freedom, but we are saying we are really good at helping you achieve freedom to be your best self. We are now offering fully remote positions in your neighborhood. We provide the equipment, training, and culture to make you a world-class Virtual Customer Representative. All we ask of you is to come with a friendly attitude, a desire to help, and an internet connection that will keep you connected to our customers.<br>
<br>
<br>
</p><p><b>While this role is remote, you will still need to reside within 50 miles of our Phoenix Valley center.</b></p>
<p></p>
<p></p><p><b>What You will Do</b></p><br>
<div>
<ul><li><b>Customer Champion</b> &ndash; You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 4+ calls per hour from our customers across the USA</li></ul>
<ul><li><b>Technology Troubleshooter</b> &ndash; When it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert. Not only are you able to answer questions, but you are the solution! Customers require assistance with how to operate their phone. Some of the areas you could assist include changing a SIM card, downloading apps, or adding contacts to their phone.</li></ul>
<ul><li><b>Highly Organized and Motivated</b> &ndash; This role requires you to be at your best throughout your entire shift. Since you are working from home, you will have to be self-motivated and committed to being available and present for our customers during your shift except for your assigned breaks and lunch. You will need to have a quiet, distraction-free workplace.</li></ul>
<ul><li><b>Team Player</b> &ndash; We win, we celebrate, we laugh, we appreciate and respect each other as professionals and teammates. This is part of the secret sauce of Consumer Cellular. This means we work collaboratively and appreciate each others&rsquo; differences, strengths, and talents.</li></ul>
</div>
<p></p><p><b>What is in it for YOU &ndash;</b></p><br>
<div>
<ul><li><b>Flexibility in Schedule</b> &ndash; We offer full-time, part-time, and split-shift options.
</li></ul><ul><li><b>Competitive Wage and Savings</b> &ndash; ($16/hour) with an opportunity to earn shift differentials for evening and weekend hours worked. You will also be able to save on gas and lunches out!</li></ul>
<ul><li><b>Career Growth</b> &ndash; You are in charge of your career at Consumer Cellular and have the freedom to grow. Yes, you read that correctly &ndash; you have the freedom to self-promote through meeting and maintaining your metrics.</li></ul>
<ul><li><b>Paid Training</b> &ndash; Full-time, 5-week training that is 100% paid!</li></ul>
<ul><li><b>Dynamite Benefits</b> &ndash; Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)</li></ul></div></div><div></div><div><p><b><br>
What Skills You Need (Do not worry we train the rest)</b></p><ul><li><b>
Right Attitude</b> &ndash; Come prepared with an attitude focused on learning and creating great experiences for our customers.</li><li><b>
Experience</b> &ndash; A high school diploma or equivalent is required. We also require at least 6 months of customer service experience. Remote customer service experience preferred.</li><li><b>
Office Computer Skills</b> &ndash; you will need basic computer skills (general typing, use of common software applications, and ability to navigate the internet).</li><li><b>
Work from Home Requirements</b> &ndash;<ul><li><b>
Internet Connection</b> &ndash; You will need to have at least an upload speed of 20 MBPS and a download speed of 100 MBPS. Internet providers that are NOT compatible include; satellite, wi-fi, or cellular data.</li><li><b>
Distraction-Free Workplace</b> &ndash; You will need to provide an office setting in your home. Somewhere you can close out the world and noise so the customer can hear YOU.</li><li><b>
Location</b> &ndash; While you work from home, you must be within 50 miles of a CCI facility. This is because we believe you should have the freedom to have team interaction when you choose. There is also an on-site and off-site IT support as needed.</li></ul></li></ul><p></p><p><b><br>
About Consumer Cellular</b><br>
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news.</p><p></p><p><b><br>
Pre-employment background check and drug screen is required.</b></p></div><div>
Primary Location: United States-Arizona</div><div>
Job: Customer Service</div><div>
Job Posting: Apr 8, 2026</div><div>
Unposting Date: Apr 14, 2026</div></div>

Virtual Customer Representative - Phoenix Valley

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