customer insight analyst

Concentrix

<div>Job Title:
Senior Insights Analyst &ndash; Global Consumer Relations
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
The Concentrix Technical Products and Services team is the driving force behind Concentrix&rsquo;s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
 
 
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
Join us and be part of this journey towards greater opportunities and brighter futures.
Senior Insights Analyst &ndash; Global Consumer Relations
We are seeking an ambitious, self‑driven individual who can blend strong data‑analysis expertise with sharp business understanding to deliver insights and strategic recommendations for key partners across Innovation, Manufacturing, and Commercial functions.
As part of the Global Consumer Relations team, you will play a critical role in transforming the vast amount of consumer‑feedback data generated from more than 6,000 daily interactions across 84 markets into actionable insights that fuel continuous improvement and product innovation.
You will collaborate directly with stakeholders to understand their priorities, deliver insight‑led storytelling, and demonstrate the value created through action.
Main Responsibilities
<ul><li>Proactively analyse consumer data to identify and communicate compelling patterns in consumer behaviour to strategic partners using insight‑led storytelling.
</li><li>Deliver relevant and actionable consumer insight reports in various formats on a regular basis and upon request.
</li><li>Liaise with strategic partners to capture, triage, and prioritise insight needs, working closely with the Analytics Product Team to translate them into automated solutions.
</li><li>Amplify the value of existing Global Consumer Relations data assets and products by promoting and encouraging their use across Marketing, R&amp;D, Quality, and other client functions.
</li><li>Develop frameworks to identify business changes driven by consumer insights and measure the resulting value.
</li><li>Monitor adoption of Voice of the Consumer (VoC) analytics products across functions, providing training and education to ensure full utilisation.
</li><li>Develop experimental data‑collection initiatives to capture tailored insights that inform critical client initiatives.
</li></ul>Skills &amp; Experience
<ul><li>Strong data storytelling skills, with the ability to translate complex analysis into clear, compelling narratives that drive decision‑making.
</li><li>Advanced data‑analysis capability, with experience working on complex, high‑volume datasets to uncover trends, patterns, and actionable insights.
</li><li>High attention to detail, ensuring accuracy and consistency across analyses, visuals, and presentations.
</li><li>Self‑driven, proactive, and able to work independently with minimal oversight.
</li><li>Proven experience as a Senior Insights Analyst or in a similar role, ideally within the Consumer Service or Consumer Care sector.
</li><li>Ability to collaborate effectively with cross‑functional teams.
</li><li>Experience using data‑visualisation tools such as Power BI.
</li></ul>Location:
EGY Work-at-Home
Language Requirements:
Time Type:
Full time</div>

Senior Insights Analyst – Global Consumer Relations

ManpowerGroup Middle East

<div>
 
 Job Title:
 
 Business Insight Analyst &ndash; FMCG
 
 
 
 
 Location:
 
 UAE
 
 
 
 Experience:
 
 2&ndash;5 Years
 
 
 
 Salary:
 
 Up to AED 14,000 per month
 
 
 
 Contract 12mths Renewable
 
 
 
 
 
 
 Role Overview
 
 
 We are looking for a
 
 Business Insight Analyst
 
 to support growth initiatives within a fast‑paced
 
 FMCG environment
 
 . This role focuses on analyzing consumer, shopper, and commercial performance to identify opportunities that support volume, revenue, and market share growth.
 
 
 Working closely with marketing, sales/commercial, and finance teams, the role provides hands‑on exposure to
 
 category performance, market trends, consumer insights, and business planning
 
 .
 
 
 This position is ideal for candidates with FMCG exposure who are looking to build a strong foundation in
 
 commercial strategy, analytics, and insights
 
 .
 
 
 
 
 
 Key Responsibilities
 
 
 Commercial &amp; Business Analysis
 
 <ul>
 <li>
 Support identification of growth opportunities across
 
 categories, brands, channels, and customers
 
 </li>
 <li>
 Assist with performance analysis covering
 
 sales, distribution, pricing, promotions, and mix
 
 </li>
 <li>
 Conduct ad‑hoc business deep dives to support commercial and marketing decisions
 </li>
 <li>
 Support preparation of materials for
 
 business reviews, commercial meetings, and planning sessions
 
 </li>
 </ul>
 
 
 
 
 FMCG Analytics &amp; Insights
 
 <ul>
 <li>
 Analyze multiple data sources including
 
 sell‑in, sell‑out, market share, and consumer data
 
 </li>
 <li>
 Support dashboards, scorecards, and recurring performance reports
 </li>
 <li>
 Translate data into clear insights related to
 
 consumer behavior, shopper trends, and category performance
 
 </li>
 <li>
 Ensure data accuracy and consistency across reports and tools
 </li>
 </ul>
 
 
 
 
 Cross‑Functional Support
 
 <ul>
 <li>
 Work closely with
 
 Marketing, Sales/Commercial, Finance, and Supply Chain
 
 teams
 </li>
 <li>
 Support annual and quarterly planning processes (forecasts, plans, and performance reviews)
 </li>
 <li>
 Assist in combining insights from different data sources to support execution at market and customer level
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies
 
 <ul>
 <li>
 Strong analytical and numerical skills
 </li>
 <li>
 Good understanding of
 
 FMCG KPIs
 
 (sales, market share, distribution, promotion effectiveness, etc.)
 </li>
 <li>
 Ability to simplify complex data into clear, actionable insights
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Organized, detail‑oriented, and able to manage multiple priorities
 </li>
 </ul>
 
 
 
 
 Experience &amp; Qualifications
 
 <ul>
 <li>
 
 2&ndash;5 years of experience
 
 in FMCG roles such as Business Analysis, Commercial Planning, Category Management, or Insights
 </li>
 <li>
 Hands‑on experience with
 
 data analysis, reporting, or performance tracking
 
 </li>
 <li>
 Exposure to FMCG data sources (e.g., market or consumer data) is a strong advantage
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Economics, Finance, Engineering, or a related field
 </li>
 </ul>
 
 What We Offer
 
 <ul>
 <li>
 Exposure to
 
 end‑to‑end FMCG commercial and marketing decision‑making
 
 </li>
 <li>
 Opportunity to develop strong
 
 analytics, insights, and business planning skills
 
 </li>
 <li>
 Cross‑functional collaboration in a dynamic, high‑performance environment
 </li>
 <li>
 Clear learning and career growth opportunities
 </li>
 </ul>
 
 
</div>

Business Insight Analyst

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 In the role of a Capabilities &amp; Insights Analytics Analyst, you will be part of our consulting teams with a focus on quantitative analyses and AI/ML approaches, continuously developing our portfolio of data-driven solutions and innovative approaches.
 
 
 You will work closely with our healthcare clients from various sectors such as public bodies, health insurance companies, or providers, utilizing your project management skills and communication with diverse stakeholders.
 
 
 As a Healthcare Analytics Analyst, you are expected to handle large datasets, particularly in analysis and modeling. Your daily tasks will include analyzing and modeling large data sets, as well as working closely with our Data Engineers in building and maintaining our proprietary platforms and solutions. You will develop dashboards and ML/AI models, utilizing both low-code/no-code tools and Python and visualization tools.
 
 
 In daily operations, you will collaborate closely with our Data Engineering colleagues, our Knowledge and Insights experts, and our consulting teams to prepare and execute client work. Besides serving clients as part of an engagement, you will be helping to build healthcare assets and knowledge, driving the firm&rsquo;s proprietary innovation portfolio.
 
 
 We offer challenging tasks in an exceptionally dedicated team with many opportunities for further growth and personal development.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Successfully completed degree in computer or data analytics/science, ideally combined with biostatistics, bioinformatics or epidemiology
 </li>
 <li>
 3+ years of professional experience in a relevant field (e.g., as a Data Analyst/Scientist, BI, or consulting)
 </li>
 <li>
 Solid understanding and application of Programming in Python and/or R
 </li>
 <li>
 Experience with machine learning frameworks (TensorFlow, PyTorch) and data visualization tools (Tableau, Power BI, Plotly)
 </li>
 <li>
 Familiarity with SQL and data querying from relational databases or cloud-based environments
 </li>
 <li>
 Understanding of electronic health record structures, clinical terminologies (ICD, CPT, SNOMED) and health data standards such as HL7 and FHIR
 </li>
 <li>
 Excellent problem-solving skills, particularly in analytical and quantitative areas
 </li>
 <li>
 Strong entrepreneurial mindset with the motivation to continuously improve the status quo and drive this independently
 </li>
 <li>
 Willingness and ability to travel to client and McKinsey locations within and outside the country
 </li>
 <li>
 Ability to work collaboratively in a team environment and effectively with people at all levels in an organization
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English
 </li>
 </ul>
</div>

Capabilities & Insights Analytics Analyst - Healthcare

Advance Auto Parts

<div><h2 class="jobSectionHeader">Job Description</h2>
The Financial Controls and Data Insights Analyst is a key role that supports the Controllership function. The Analyst will work to leverage data to embed the use of analytics to provide business intelligence, continuous monitoring, and assurance over financial data. The role will support the company&rsquo;s control environment by reviewing financial data and providing real time insights. 
The Analyst will be a partner with functions across the organization to assess business activities, key risks, and identify opportunities to leverage data to inform risk mitigation and monitoring. This role will help to develop and execute repeatable data analytics processes to strengthen internal controls over financial data. The role will also focus on providing business intelligence capabilities within the accounting function to help us become more predictive of risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Execute and enhance the Finance data analytics strategy to help become more predictive of risk.</li><li>
Support Controllership management in continuous improvement and controls monitoring.</li><li>
Build, develop, and maintain data models, key risk indicators, reporting systems, data automation systems, dashboards, and performance metrics that provide finance business intelligence.
</li><li>Ability to support and conduct control workshops to identify financial data insights.
</li><li>Ability to leverage large data sets from multiple sources seamlessly.
</li><li>Ability to lead, develop, and conduct continuous monitoring projects using advanced data modeling and analysis techniques.</li><li>
Ability to leverage and use technology effectively, including advanced data analytics techniques, visualization tools for dashboarding.</li><li>
Develop and deliver training to Financial Accounting teams on data extraction and analysis techniques.</li><li>
Coordinate with internal functions to ensure risk is managed holistically across the enterprise.</li><li>
Develop an expert working knowledge and understanding of the Company and our objectives.</li><li>
Demonstrates a high level of ethics, integrity, and professional judgement in all activities as a representative of Controllership and Advance Auto Parts overall.</li><li>
Ability to execute multiple projects concurrently while delivering accurate and reliable insights.</li></ul> 
SUPERVISORY RESPONSIBILITIES
This position will not directly oversee staff members.
QUALIFICATIONS<ul><li>
Proficiency with Python, essential SQL skills, and advanced Excel and Power Query skills are required.</li><li>
Proficiency and knowledge in leveraging open-source tools and software.</li><li>
Proficiency leveraging generative AI solutions, Co-Pilot or other coding assistants.</li><li>
Experience leveraging cloud data storage platforms (Snowflake, Databricks)
</li><li>Ability to leverage business finance systems (Oracle experience preferred) and tools (Excel, Word, PowerPoint, PowerBI, etc.) to support data analytics execution and measurement of results.</li><li>
Assimilate and synthesize complex data and information into a decision-making framework.</li><li>
Excellent communication, facilitation, and interpersonal skills including the ability to build relationships and interact effectively across the business.</li><li>
Solid critical thinking and analytical skills with the ability to quickly assess business processes, solve complex problems, and work on unstructured assignments.</li><li>
Demonstrated project management skills, organizational skills and ability to prioritize assignments, deal with interruptions, and meet multiple deadlines in a fast-paced environment.</li><li>
Highly motivated self-starter with the ability to work both individually and in a team environment.</li><li>
Ability to simply and clearly write and present insights to senior stakeholders.</li></ul> 
EDUCATION and/or EXPERIENCE<ul><li>
5+ years relevant Risk, Finance or Accounting related experience (public accounting or risk management) required.</li><li>
Bachelor&rsquo;s/ or Master&rsquo;s degree in Accounting, Finance, Science, Management Information Systems, Business Administration, or related fields from a four-year college or university required.</li><li>
Experience with data extraction &amp; modeling business intelligence (BI) tools; experience using data analytics techniques and working knowledge of data analytics tools.</li><li>
Ability to develop visual dashboards results using Power BI (DAX proficiency preferred), Tableau, or similar.</li><li>
Experience in consumer or retail industry, preferred.</li></ul>
Based in Raleigh, North Carolina, this will be a hybrid role with partial onsite office expectations in accordance with Company policy. 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
#LI-GG1
California Residents click below for Privacy Notice:<div><div><div><div><div><div><h1 class="jobSectionHeader">
https://jobs.advanceautoparts.com/us/en/disclosures</h1></div></div></div></div></div></div></div>

Financial Controls & Data Insights Analyst

Centene

<div>You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. 
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT
Position Purpose: The Adobe Customer Journey Analytics Analyst serves as a critical link between customer data and business strategy using advanced analytics capabilities to translate complex behavioral pattern into clear, actionable recommendations. This role leverages Adobe CJA to unify online and offline data sources, map comprehensive customer journeys, and deliver cross-channel analytics that enable stakeholders to optimize the end-to-end customer experience and achieve measurable business outcomes.<ul><li>
Create, modify, and maintain dashboards and reporting for an assigned feature set in Adobe Analytics and Adobe Customer Journey Analytics (CJA) workspaces.</li><li>
Monitor dashboards to identify anomalies and unexpected behavior; investigate root causes and communicate findings and recommendations to partners.</li><li>
Validate new tracking implementations in lower-level environments to ensure adherence to analytics standards prior to release.</li><li>
Presents data-driven insights and recommendations to both internal and external stakeholders, soliciting and incorporating feedback when required</li><li>
Partner with agile development teams by attending daily standups (rotating across 1 of 4&ndash;6 teams) to stay aligned on priorities, releases, and measurement needs.</li><li>
Leads the work to interpret and analyze complex data from multiple sources including claims, provider, member, and encounters data. Proactively identifies and assesses the business impact of trends</li><li>
Oversees the root-cause analysis of data irregularities and implements approved solutions</li><li>
Leads multiple complex and variable tasks and data review processes with no supervision within targeted timelines and provides leadership in a demanding, quickly changing environment</li><li>
Leads the efforts of data profiling and source to target mapping.</li><li>
Leads the work on complex data integration from disparate sources.</li><li>
Applies advanced expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understands how customers interact with analytic products</li><li>
Supports multiple functions and levels of the organization and effectively, both verbally and visually, communicates findings and insights to non-technical business partners</li><li>
Engages with customers and business partners to gather requirements and validate results</li><li>
Presents data-driven insights and recommendations to both internal and external stakeholders, soliciting and incorporating feedback when required</li><li>
Performs other duties as assigned</li><li>
Complies with all policies and standards</li></ul>
Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 5 &ndash; 7 years of related experience. 
 
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. 
<ul><li>One or more of the following skills are desired</li><li>
Experience with Big Data; Data Processing</li><li>
Experience with Data Manipulation; Data Mining</li><li>
Experience with one or more of the following Programming Tools; Python (Programming Language); SQL (Programming Language)</li><li>
Experience with Agile Software Development</li><li>
Experience with Adobe Customer Journey Analytics preferred</li><li>
Demonstrated experience building custom reports and dashboards using Adobe CJA workspaces preferred</li><li>
Extensive experience translating business goals into digital analytics tracking requirements and success metrics</li><li>
Ability to critically evaluate designs to ensure alignment with business objectives and to assess potential impact on site/app performance measurement</li><li>
Strong data visualization skills and the ability to demonstrate value without relying on traditional sales data</li></ul> 
Soft Skills:<ul><li>
Intermediate - Seeks to acquire knowledge in area of specialty</li><li>
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li><li>
Intermediate - Ability to work independently</li><li>
Intermediate - Demonstrated analytical skills</li></ul>
Pay Range: $102,900.00 - $190,500.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. 
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act</div>

Lead Adobe Customer Journey Analyst

Trimble

<div>Drive Growth as our Next Gainsight Operations Analyst (AECO)!
Are you ready to revolutionize how tens of thousands of customers experience SaaS? Our Gainsight CS instance is fully implemented and operational, and we are now transitioning from foundational setup to high-velocity optimization. We are seeking a strategic, hands-on Gainsight SME to manage the platform on a daily basis with a heavy emphasis on digital scale, cross-product integration, and data democratization
About Us
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.
What Makes This Role Great:
In this role, you are stepping in at a pivotal moment to transition our Gainsight instance from its initial launch to a high-velocity optimization phase. As the lead architect of our digital engagement strategy, you will have the autonomy to integrate CS, PX, and CC into a single powerhouse ecosystem. By bridging the gap between Gainsight data and Snowflake BI, you will directly shape the automated journeys that define the future of the Trimble Construction One customer experience.
Key Exciting Responsibilities<ul><li>
Architect Digital Journeys: Serve as our SME for the Journey Orchestrator by designing and launching high impact automated workflows that drive our digital first CS strategy for long tail customers.</li><li>
Sync the Ecosystems: Lead the technical integration of Gainsight CC and PX into CS to ensure product usage and community data flow seamlessly to create a unified view of the customer.</li><li>
Data Democratization: Manage the data pipeline from Gainsight to Snowflake by bridging the gap between CS insights and BI tools like Domo or Tableau to power executive level reporting.</li><li>
Lead the VoC Strategy: Own the implementation and management of global Surveys within Gainsight to turn customer feedback into actionable health scores and playbooks.</li><li>
Drive Platform Evolution: Transition our instance from initial setup to a high performance engine by managing daily configurations, Rules Engine logic, and reporting dashboards.</li><li>
Strategic Project Management: Act as the platform gatekeeper by balancing stakeholder demands and prioritizing the highest impact enhancements to ensure Gainsight CS evolves with the business.</li></ul> 
Essential Skills &amp; Experience<ul><li>
5+ years of dedicated experience in Gainsight administration and system configuration.</li><li>
Strong understanding of customer journey mapping and digital engagement strategies within a SaaS environment.</li><li>
Highly organized and self-directed, with a proven ability to prioritize tasks in a fast-paced, goal-oriented environment.</li><li>
Solid grasp of data management principles, including familiarity with SQL, APIs, and system integrations.</li><li>
Proven track record of managing a Gainsight CS instance with specific mastery of Journey Orchestrator and the Rules Engine.</li><li>
Hands-on experience connecting Gainsight PX and CC to a central CS instance to trigger behavior based automation.</li><li>
Experience in Snowflake and SQL plus experienced in exporting Gainsight data into BI environments like Domo or Tableau.</li><li>
Deep knowledge of implementing NPS, CSAT, and relational surveys directly within the Gainsight platform.</li><li>
Strong project management skills with the ability to manage a complex backlog and deliver results in a fast paced environment.</li><li>
Background in Digital Success or Scale CS with the knowledge of how to use automation to provide a personalized experience to a massive long tail customer base.</li></ul>
Bonus Points For:<ul><li>
Gainsight Administrator Certification.</li><li>
Proficiency in Salesforce and G-Suite.</li><li>
Experience within the construction or AECO technology sector.</li></ul> 
Logistics
Location: Westminster, CO or Portland, OR (in-office)
Travel Requirement: 10%
Gainsight, Customer Success Operations, SaaS, Gainsight Administrator, Digital Success, Customer Journey, Salesforce, Data Analytics, AECO, Construction Technology
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
Hiring Range
$91,100.00&ndash;$125,200.00
Pay Rate Type
Salary
Bonus Eligible?
Yes
Commission Eligible?
No 
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date. 
How to Apply: Please submit an online application for this position by clicking on the &lsquo;Apply Now&rsquo; button located in this posting. 
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values&mdash;Belong, Innovate, and Grow&mdash;we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under &ldquo;Corporate Governance.&rdquo;
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Trimble&rsquo;s Privacy Policy
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.</div>

Gainsight Operations Analyst

Scaleup Connect

Data Insights Analyst Location: Lahore, Pakistan Department: Data &amp; Strategy / Business Intelligence Experience Required: 3&ndash;5 Years Education: Bachelor&rsquo;s degree or higher in Statistics, Mathematics, Computer Science, or a related quantitative fieldRole SummaryScaleup Connect is hiring a Data Insights &amp; Strategy Specialist for one of its clients based in Lahore. This role will drive full-cycle data governance across the Sell-in to Sell-out (ST1-SO) ecosystem, transforming complex datasets into actionable business insights. The position combines advanced analytics, predictive modeling, and strategic thinking to support business growth, operational efficiency, and risk mitigation.The ideal candidate will act as a bridge between data and business strategy, enabling leadership, sales, and supply chain teams to make informed, data-driven decisions.Key ResponsibilitiesEnd-to-End Data Governance<ul><li>Own and manage the ST1-SO data lifecycle, ensuring data accuracy, integrity, and consistency across systems.</li><li>Develop and maintain standardized analytical frameworks for monitoring business performance.</li><li>Produce high-quality weekly and monthly operational reports that clearly explain underlying performance drivers.</li></ul>Deep Diagnosis &amp; Growth Opportunity Identification<ul><li>Conduct multi-dimensional data analysis across cities, product lines, and sales channels.</li><li>Identify business anomalies, operational inefficiencies, and hidden growth opportunities.</li><li>Provide strategic recommendations based on robust analytical insights.</li></ul>Algorithmic Modeling &amp; Risk Warning Systems<ul><li>Design and optimize sales forecasting models to improve demand planning accuracy.</li><li>Build intelligent replenishment logic and inventory alert mechanisms to enhance operational efficiency.</li><li>Apply predictive analytics to reduce operational risks and improve inventory turnover.</li></ul>Business Empowerment &amp; Decision Support<ul><li>Act as a translator between data and business teams, converting complex analytics into clear, actionable insights.</li><li>Partner with Sales, Operations, and Supply Chain teams to support strategic planning and execution.</li><li>Develop dashboards and insights that guide operational decision-making.</li></ul>Strategy Execution &amp; Alignment<ul><li>Translate company strategy into quantifiable KPIs and performance tracking frameworks.</li><li>Monitor progress against strategic targets and provide insights that ensure cross-functional alignment with organizational goals.</li></ul>QualificationsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree or higher in Statistics, Mathematics, Computer Science, or a related field.</li><li>3&ndash;5 years of experience in data analysis, business intelligence, or strategic analytics roles.</li></ul>Technical Skills<ul><li>Advanced proficiency in SQL and Excel (VBA / Power Query).</li><li>Strong experience with BI visualization tools such as Tableau or Power BI.</li><li>Experience with Python or R for predictive modeling is highly preferred.</li></ul>Analytical &amp; Business Skills<ul><li>Strong logical and analytical thinking, with the ability to extract meaningful insights from complex datasets.</li><li>Ability to quickly identify core business challenges and opportunities within fragmented data environments.</li><li>Strong understanding of business performance metrics and operational drivers.</li></ul>Professional Attributes<ul><li>High level of professional accountability and data accuracy standards.</li><li>Ability to thrive in fast-paced, high-pressure environments.</li><li>Excellent cross-functional collaboration and influence skills.</li></ul>Preferred Qualifications (Bonus)<ul><li>Experience building data analysis systems or analytics frameworks from scratch (0&rarr;1).</li><li>Prior exposure to retail operations, channel management, or distribution analytics.</li></ul>Job Type: Full-timePay: Up to Rs130,000.00 per monthWork Location: In person

Data Insights Analyst

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