customer insight analyst

Coca-Cola HBC

<div>
 
 
 
 About Your New Job:
 
 
 
 <ul>
 <li>
 We are looking for a highly analytical and business Senior Insights Analyst to play a key role in transforming data into actionable insights that drive commercial performance. This role partners closely with Sales, Marketing, RTM, RGM, Supply Chain, and Business Intelligence teams to understand market dynamics, customer performance, field execution, and route-to-market opportunities. The Senior Insights Analyst will independently lead analytical workstreams and support strategic decision-making.
 </li>
 </ul>
 
 
 
 
 
 
 About Your New Job Responsibilities:
 
 
 
 
 
 
 
 
 1-Deliver Actionable Business Insights:
 
 
 <ul>
 <li>
 Analyze internal sales, execution, availability, and distribution data to identify commercial opportunities, performance gaps, and growth levers.
 </li>
 <li>
 Build clear, concise insight stories that translate complex datasets into practical recommendations for business teams.
 </li>
 <li>
 Support strategic reviews by delivering deep dives on channel/region/customer performance.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 2-Partner with Cross-Functional Teams:
 
 
 <ul>
 <li>
 Work closely with Sales to monitor KPIs, route performance, cooler execution, and customer potentiality.
 </li>
 <li>
 Partner with RTM and RGM to inform route expansions, coverage models, product mix decisions, and commercial initiatives.
 </li>
 <li>
 Partner with Marketing to measure the impact of campaigns/activities on key internal and external KPIs and identify opportunities for improvement
 </li>
 </ul>
 
 
 
 
 
 
 
 
 3-Operational Excellence:
 
 
 <ul>
 <li>
 Deep-dive analyses on distribution, execution, cooler productivity, customer coverage, and sales performance to uncover root causes and improvement levers.
 </li>
 <li>
 Implement systematic monitoring routines to track execution KPIs, identify early warning signals, and evaluate the impact of commercial initiatives.
 </li>
 <li>
 Promote a data-driven culture by simplifying complex analysis into easy-to-use business frameworks.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 
 
 
 <ul>
 <li>
 University degree in business, economics, statistics, engineering, or related field.
 </li>
 <li>
 3&ndash;5+ years of experience in Business Analytics, Insights, or Commercial Analysis (FMCG experience preferred).
 </li>
 <li>
 Strong proficiency in Excel, Power BI and geospatial tools is a plus.
 </li>
 <li>
 Strong understanding of sales KPIs, RTM models, execution metrics, and customer segmentation.
 </li>
 <li>
 Excellent communication and storytelling skills, able to influence non-technical stakeholders.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-moving, highly operational environment.
 </li>
 <li>
 High attention to detail, structured thinking, and problem-solving capability.
 </li>
 </ul>
 
 
 
 
 
 
 HOW WE WILL SUPPORT YOU:
 
 
 
 
 
 
 <ul>
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 You&rsquo;ll have a buddy who will introduce you to the business and your daily routines during your onboarding period.
 </li>
 <li>
 International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
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 4 unique core values: Customer first, We over I, Make it simple and deliver sustainably to form the foundation of a robust culture that enables continuous and sustainable growth.
 </li>
 <li>
 Competitive remuneration and social package
 </li>
 </ul>
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM
 
 
 
 
 
 
 <ul>
 <li>
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivaled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 </li>
 <li>
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 </li>
 <li>
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 </li>
 <li>
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens&mdash;for us and for you&mdash;when we OPEN UP."
 </li>
 <li>
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 </li>
 </ul>
 
 
 
</div>

Senior Insights analyst

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.<div>
We are looking for a detail-oriented and curious analyst to join our team. In this role, you will support the Market Insights function by gathering, analyzing, and synthesizing data to uncover trends, inform strategic decisions, and enhance our understanding of the market, customers, and competitors. This is an excellent opportunity for someone looking to launch their career in analytics and strategy while making a direct impact on business decisions.
This hybrid role can be based out of our Bloomington, MN or Columbia City, IN locations. You will be required in the office 3 days a week and have the flexibility to work from home the other days.
Who we want
Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.<div>
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. 
Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders. 
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. 
 
What you will do 
<ul><li>Assist in the collection and analysis of primary and secondary data sources (market reports, internal databases, customer feedback, etc.)</li><li>Support the development of dashboards, presentations, and reports that communicate key findings to cross-functional teams.</li><li>Build competitive intelligence and track market trends, customer behavior, and industry developments.</li><li>Collaborate with marketing, sales, finance, and strategy teams to support business planning and decision-making.</li><li>Maintain and update internal databases and knowledge repositories.</li><li>Help design surveys and assist with research projects.</li><li>Stay current on industry best practices and suggest new approaches to improve insight-generation.</li><li>Communicate critical information effectively to internal stakeholders.</li></ul> 

What you need</div><div>
Required: 
<ul><li>Bachelor&rsquo;s degree in business, economics, marketing, finance, data analytics, or a related field</li><li>0+ years of work experience</li></ul> 

Preferred: 
<ul><li>Internship or academic experience in market research, business analytics, finance, or strategy</li></ul></div><ul><li>Experience with SQL, or other data querying tools</li></ul>
$59,900 - $75,000 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.</div>
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&amp;D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.</div>

Analyst, Market Insights (hybrid)

AbbVie

<div>Company Description 
About AbbVie
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. 
Job Description 
Primary Goals &amp; Objectives:
Work within cross-matrix teams to lead and develop office systems, policies, and procedures of Medical Aesthetics market research, as well as represent Market Research to Global Commercial Development, Finance, IT, Legal, ODC, OEC, and Purchasing, and other Allergan and AbbVie functions.
Effectively manage the tactical execution of systems to multiple segments of the department and recommend most impactful and effective processes for successful development of said systems.
Create an efficient, lean, and agile environment for the entire Market Research team which consists of employees and contractors/consultants.
Supporting a multimillion dollar market research and analytics project load, with over 200 projects across many primary, secondary research and analytics suppliers.
Major Responsibilities<ul><li>
Compliance Management<ul><li>
Prepare and distribute Project Notifications to researchers, vendors, and pharmacovigilance team.</li><li>
Develop and maintain internal AA / AbbVie systems, such as Insight Farm, Business Insights Tracker, and Vault</li><li>
Conduct regular audits and updates of internal AA / AbbVie systems, such as Insight Farm, Business Insights Tracker, and Vault to ensure data integrity.</li><li>
Update internal AA / AbbVie systems with vendor Master Service Agreements (MSA) and MSA amendments</li><li>
Coordinate project close-out by requesting reconciliation dates and necessary reconciliations within Insight Farm, Business Insights Tracker, and Vault.</li><li>
Organize and administer pharmacovigilance (PV) training for vendors.</li><li>
Collaborate with process experts from other departments to ensure the accurate creation of Pharmacovigilance (PV) IDs.</li><li>
Create, monitor, ADCT, SET, and TPSE documentation and records, ensuring timely updates upon expiration.</li></ul></li><li>
Contract Management<ul><li>
Manage the contract lifecycle, including processing SOW&rsquo;s, Amendments, Change Orders, etc for various teams, logging PO&rsquo;s once issued, and ensuring proper documentation is sent for PV ID.</li><li>
Act as primary contact between teams, procurement, and vendors</li><li>
Maintain accurate contract documentation and records to track all PO&rsquo;s on master sheet, budget tracker, and SharePoint</li><li>
Set up new vendors as needed</li></ul></li><li>
Budget Management<ul><li>
Monitor departmental budget, including logging and reconciling incoming invoices and payments, and ensuring our budget aligns to targets year over year</li><li>
Reconcile SAP Actuals with Finance department to make sure cross-over charges and budget spending are accurate</li></ul></li></ul>
Ad Hoc Requests<ul><li>
Perform routine audits of tracking of the project management spreadsheet.</li><li>
Act as a point of contact for information inquiries, efficiently addressing or escalating requests as necessary with the pharmacovigilance team</li></ul> 

Qualifications 
<ul><li>
HS degree is required</li><li>
4+ years of administrative or corporate customer service experience</li><li>
PowerPoint and Excel skills are required</li><li>
Proficiency in SharePoint</li></ul> 

Additional Information 
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
<ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
</li><li>This job is eligible to participate in our short-term incentive programs.
</li></ul>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company&rsquo;s sole and absolute discretion, consistent with applicable law.
<div></div>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

Analyst, Market Research Operations- Allergan Aesthetics- Irvine, CA

BISSELL

<div>Overview:
<div>
The Associate Consumer Insights Manager supports the generation of foundational consumer insights that inform upstream product development, including ideation, concept development, and optimization. This role partners closely with Advanced Development, Design and upstream category marketing teams to ensure early-stage decisions are grounded in a strong understanding of consumer needs, behaviors, and unmet opportunities.</div><div></div><div> 
This position plays a critical role in translating consumer learning into actionable input for product pipelines by executing research, synthesizing insights, and supporting qualification of concepts prior to downstream investment (via the insights playbook). The Associate Consumer Insights Manager operates as an emerging Voice of the Consumer, contributing insight-led thinking while building expertise in research design, analysis, and storytelling.</div>
Responsibilities:
<ul><li>Execute qualitative and quantitative consumer research to support upstream product development, including ideation, concept testing, and product optimization (following the prescribed Insights playbook).</li><li>
Partner with Advanced Development, Design and upstream category marketing teams to clarify business questions and translate them into effective research approaches.</li><li>
Support early-stage insight generation by identifying consumer needs, tensions, and usage behaviors relevant to product innovation.</li><li>
Contribute to the development and refinement of product concepts through consumer feedback, iterative testing, and learning plans.</li><li>
Assist in evaluating product experiences (BISSELL and competitive) through usability testing, in-home usage, and concept optimization studies.</li><li>
Analyze research data and synthesize findings into clear, actionable insights that inform product and portfolio decisions.</li><li>
Develop insight summaries and presentations that effectively communicate implications for design, positioning, and feature prioritization.</li><li>
Manage research projects, including timelines, vendors, and deliverables, with guidance from senior insights leaders.</li><li>
Leverage existing research platforms, tools, and AI-enabled capabilities to enhance insight generation and efficiency.</li><li>
Support the broader insights team by contributing to foundational learning agendas and best practices.</li><li>
Act as a developing consumer advocate by ensuring consumer perspective is represented in early product discussions.</li></ul>
Qualifications:

REQUIRED EXPERIENCE/EDUCATION:
<ul><li>Degree minimum: Bachelor&rsquo;s degree</li><li>
Specific concentration: Market Research or related</li><li>
Experience level: Minimum of 3-5 years in consumer insights, market research or related product development roles</li></ul><div>
PREFERRED EXPERIENCE/EDUCATION:</div><ul><li>
Experience supporting product development or innovation-focused research</li><li>
Exposure to concept testing, usability testing, or iterative product learning</li><li>
Experience working with external research vendors or internal analytics partners</li></ul><div>
SPECIALIZED TRAINING OR SKILLS REQUIRED:</div><ul><li>
Expertise in quantitative research design and analytics; working knowledge of qualitative methods</li><li>
Strategic thinker with a strong ability to link insights to business impact</li><li>
Strong communication and storytelling skills, both written and verbal</li><li>
Comfortable working independently and managing multiple projects</li><li>
Proficient in Microsoft Office (Excel, PowerPoint, Word); familiarity with research tools/platforms</li><li>
Genuine passion for pets and interest in improving the lives of pet families through product innovation</li></ul><div>
WHAT'S NEXT, APPLY NOW! 
BISSELL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law</div></div>

Associate Consumer Insights Manager

Sanofi

<div>Job title: Analyst Customer Facing Effectiveness<ul><li>
Location: Hyderabad</li></ul>
About the job
Strategic context:
Sanofi has currently the best and most robust pipeline of R&amp;D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. 
The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.
As a Customer Effectiveness Analyst within our global Go-To-Market-Capabilities (GTMC) Team, you&rsquo;ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes, customer profiling and segmentation analysis, assist in resource allocation and call planning efforts based on segmentation insights, and track sales targets and KPIs within the Customer Facing Hub.
Main responsibilities:<ul><li>
Provide support in managing and analyzing incentive plans, ensuring they are effective and aligned with business objectives.
</li><li>Assist in developing data-driven sales targets to drive performance and achieve organizational goals.</li><li>
Support creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency
</li><li>Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh.</li><li>
Assist in customer profiling, segmentation and targeting exercies that align with strategic business goals.</li><li>
Contribute to setting up call plans to enhance sales force efficiency and effectiveness based on segmentation and targeting approaches.</li></ul>
About you
<ul><li>Experience: 2+ years of experience within commercial operations (preferable within the healthcare and pharmaceutical industry).</li><li>
Soft and Technical skills: Knowledge of IC and tools like Javelin, Zaidyn, SalesIQ, SQL, SAS etc.; Experience of using analytical tools like Power BI, Qliksense, Tableau, Smartsheet, and Alteryx etc is a plus ; High persistency and resilience.;Proficient of Excel/word/powerpoint; Ability to work collaboratively in a fast-paced environment, effectively communicating complex technical concepts to non-technical stakeholders.; Knowledge of industry-specific trends and market dynamics is a plus.; Strong numeracy, analytical skills and financial acumen.</li><li>
Education: Higher education in Business Administration, Finance or a similar field.</li><li>
Languages: Excellent knowledge of English language (spoken and written).</li></ul>
Why chose us?
<ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>
Discover endless opportunities to grow your talent and drive your career, whether it&rsquo;s through a promotion or lateral move, at home or internationally.</li><li>
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks&rsquo; gender-neutral parental leave.</li><li>
Play an instrumental part in creating best practice within our Go-to-Market Capabilities.</li></ul>
Pursue progress, discover extraordinary
Progress doesn&rsquo;t happen without people &ndash; people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let&rsquo;s pursue progress. And let&rsquo;s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
null</div>

Analyst - Customer Facing Effectiveness

HR Force International

Job DescriptionHR Force International is hiring a Product Research Analyst (Data &amp; Insights) for one of our clients. This role is part of a Research Team and is ideal for candidates with a strong analytical mindset who are passionate about research, data analysis, and generating insights to support product and business decisions.This is not a Product Management role &mdash; the core focus is research, analytics, and data-driven insights.Key Responsibilities<ul><li>Conduct product and market research to support business and product decisions</li><li>Analyze datasets to identify trends, patterns, and insights</li><li>Prepare research reports, summaries, and presentations</li><li>Work closely with research and internal stakeholders</li><li>Support decision-making through structured analysis and data interpretation</li><li>Maintain and organize research data using spreadsheets and scripts</li></ul>Required Qualifications<ul><li>Educational background in Computer Science, Data Science, Data Analytics, or a related field</li><li>Strong proficiency in Microsoft Excel (Mandatory)</li><li>Basic working knowledge of Python</li><li>Basic experience with Google Apps Script</li><li>Strong analytical and problem-solving skills</li><li>Ability to communicate insights clearly and effectively</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Product Research Analyst (Data & Insights)

L'Oréal

A Graduate Program at L’Oréal Middle East will allow you to gain a strong professional experience, learn and connect with the best in industry! Come & join our Consumer and Market Insights team for a 9-12 months assignment.
 
ROLE DESCRIPTION
 
You will be an integral part of our CMI team to support to drive and implement the Market Insight, Business Intelligence and Consumer Insights action plans by providing high-quality deliverables, relevant and actionable learnings to fuel the growth strategy of the business.
 
<ul>
<li>Drive, collect and analyze data (brand, product experiences, market & shopper, social insights). Drive the insights on consumer & shopper journey for Activation/ Go to market</li>
<li>Integrate market data and insights into the consumer studies and analysis</li>
<li>Propose and formalize the framework of projects of studies (objectives, timing, human and material resources) and take part in the brief</li>
<li>Use and develop appropriate methods to answer hypothesis of the brief</li>
<li>Plan and carry out consumer and market studies (Market data consolidation, Panels follow-up, Brand and category evolution, Opportunity of growth)</li>
<li>Analyze results and translate data into meaningful consumer and market insights (integrating new trends, prospective/innovation and socio-economical data)</li>
<li>Participate in building and transmitting a consumer centric culture</li>
<li>Contribute to data intelligence and develop data and tools software expertise</li>
<li>Cooperate with internal and external cross functional stakeholders (CMI and others) using collaborative & agile Group tools and project methods (best practice)</li>
<li>Present and communicate sharp, clear, strong messages, directly useful for management and internal stakeholders to make decisions.</li>
</ul>
JOB REQUIREMENTS
 <ul>
<li>Confident in using with ease Microsoft Office: Excel, Word, Outlook, Power Point</li>
<li>Analytical mindset, statistics savvy & makes numbers meaningful to summarize 360 data</li>
<li>Communicates with impact, clarity and conviction</li>
<li>Future oriented and detects new trends</li>
<li>Demonstrates an ability to work in a multi-functional environment, and interact effectively with business partners outside the CMI function</li>
<li>Able to operate in a fast-moving environment and to manage time efficiently</li>
<li>Former experience in FMCG/Beauty, Market research, Marketing, Digital is a plus</li>
<li>Fluent in Arabic (Written and Spoken)</li>
</ul>
PROGRAM REQUIREMENTS & DETAILS
 <ul>
<li>You must be in your final year or a fresh graduate (less than 2 years)</li>
<li>You must be available for at least 9-12 months</li>
</ul>

Consumer Insights Graduate Trainee

Search 10000+ Customer insight analyst jobs near you this March. New roles added regularly across leading industries. Apply today.