customer leader

Hannaford

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 507586 
Address: USA-NY-Clinton-55 Meadow Street
 
Store Code: Store 08313 Management (7245275)
 
 
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Observe and follow all company policies and established procedures.</li><li>Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.</li><li>Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets</li><li>Assist in special projects and perform other functions as assigned by supervision.</li><li>Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.</li><li>Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.</li><li>Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.</li><li>Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.</li><li>Frequently, perform cashier and/or bagging functions</li><li>Frequently, perform service desk/kiosk and if trained, bookkeeper functions</li><li>Perform all other duties as assigned.</li></ul> 

QUALIFICATIONS 
 
<ul><li>Effective communication and customer service skills.
</li><li>Must meet minimum age requirements to perform specific job functions (18 years of age).
</li><li>Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
</li><li>Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.</li></ul> 
Prerequisite Training: 
<ul><li>Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets</li><li>Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet</li></ul> 

Physical Requirements 
 
<ul><li>Perform repetitive hand and arm motions while standing/walking the majority of the shift.</li><li>Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.</li><li>Push or pull up to 75 pounds on occasion.</li><li>Work in and out of inclement weather when necessary.</li><li>Gather up to five shopping carts and push them to designated areas.</li><li>Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.</li><li>Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.</li></ul> 

PREFERRED REQUIREMENTS 
 
<ul><li>Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.</li><li>Maintain effective work schedules for front-end &amp; service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.</li><li>Handle cash pickups and change orders as requested and log as required.</li><li>Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.</li><li>Provide customers and associates with hassle-free refunds while applying all applicable guarantees</li><li>Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service</li><li>Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations.</li></ul> 
Salary range is between $ 17.60 - $26.20 Hrly
 
 
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.</div>

PT Customer Service Leader

Food Lion

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 507609 
Address: USA-SC-Columbia-7830 Garners Ferry Road
 
Store Code: Store 02863 Front End (7238669)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience</li><li>Greet each customer and uses his or her name whenever possible</li><li>Avoid personal conversations with other associates when customers are present</li><li>Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager</li><li>Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar</li><li>Ensure work station and front end area of the store has a neat and clean presentation</li><li>Maintains proper knowledge of all sales associate register functions and Front End accounting services</li><li>Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner</li><li>Ensure the MVP savings center KIOSK is filled with paper and properly working</li><li>Performs the task of sales associate when scheduled or as needed per the surge plan guidelines</li><li>Performs the task of the customer lead as needed to ensure service standards are maintained</li><li>Maintain alertness and calls for assistance when needed to service customers per service standards</li><li>Is courteous and helpful to other associates</li><li>Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Notify QA of any cleaning issues or maintenance required on front end</li><li>Successfully complete computer based training (CBT) and training aid courses</li><li>Perform all other duties as assigned&quot;</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Effective communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to perform the technical requirements of cashier and service center</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents</li><li>BOTTLES where applicable: Move empty bottles and containers from the front end to the back room&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Customer Service Leader

Merck

<div>
 
 Job Description
 
 
 
 The Customer Team Leader (CTL) plays a critical role in establishing our company's customer- focused initiative.
 
 
 This is a field-based sales management position that is responsible for the Southwest Florida District, which includes covering the following areas within the state of Florida: Naples, Bradenton, Fort Myers, Sarasota, and Cape Coral.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
 </li>
 <li>
 Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
 </li>
 <li>
 Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
 </li>
 <li>
 Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
 </li>
 <li>
 Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays. Specific requirements can be discussed during the interview process.
 
 
 </li>
 </ul>
 
 Qualifications And Attributes
 
 
 
 <ul>
 <li>
 Proven ability to cultivate a high-performing, motivated sales team culture, preferably with experience in the Cardiovascular therapeutic area.
 </li>
 <li>
 Provide strong leadership by guiding teams through change and challenges using situational coaching and emotional intelligence. Lead by example with a growth mindset and agility, while fostering trust and openness to support teams effectively during periods of transition.
 </li>
 <li>
 Navigate ambiguity with confidence and a forward-looking vision, communicating clearly and transparently to adapt customer engagement models within the Cardiovascular market and beyond.
 </li>
 <li>
 Maintain a customer-focused mindset by actively listening to understand customer objectives and foster meaningful relationships across the organization.
 </li>
 <li>
 Apply expertise in account planning and management, collaborating effectively with cross-functional teams to achieve common goals.
 </li>
 <li>
 Experience building and maintaining strong relationships with key accounts and customers in the Cardiovascular sector.
 </li>
 <li>
 Solid understanding of Rx Pathways, including prescription processes through healthcare providers, Electronic Health Records (EHR), pharmacies, and knowledge of benefit design and prior authorization requirements.
 </li>
 <li>
 Skilled in coaching sales professionals to navigate Managed Care environments and partner with Integrated Delivery Networks (IDN) and Account Management teams.
 </li>
 <li>
 Track record of leading successful product launch teams in competitive markets.
 </li>
 <li>
 Proficient in leveraging business analytics and technology to generate insights, develop strategies, and execute plans, while coaching sales teams to utilize these tools effectively.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree (BA/BS) degree with minimum 5 years&rsquo; experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
 </li>
 <li>
 Valid driver&rsquo;s license
 
 
 </li>
 </ul>
 
 Preferred Skills And Experience
 
 
 
 <ul>
 <li>
 Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline
 </li>
 <li>
 At least 3 years&rsquo; experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations
 </li>
 <li>
 Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience
 </li>
 <li>
 Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact
 </li>
 <li>
 Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries
 </li>
 <li>
 Skilled at establishing and maintaining relationships and networks within customer organizations
 
 
 </li>
 </ul>
 #CCSALES2026
 
 
 
 Required Skills
 
 
 
 Account Management, Account Management, Account Planning, Adaptability, Analytical Problem Solving, Business Data Analytics, Business Intelligence (BI), Cardiovascular Pharmacology, Customer Engagement, Decision Making, Electronic Health Records (EHR), Electronic Medical Records Management, Healthcare Sales, Lead Generation, Managed Care, Management Process, Market Analysis, Medical Devices, People Leadership, Pharmaceutical Management, Pharmaceutical Sales, Product Knowledge, Resource Allocation, Sales Forecasting, Sales Performance Coaching {+ 2 more}
 
 
 
 Preferred Skills
 
 
 
 Current Employees apply HERE
 
 
 Current Contingent Workers apply HERE
 
 
 
 US And Puerto Rico Residents Only
 
 
 
 Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
 
 
 
 Requirements
 
 
 
 As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
 
 
 EEOC Know Your Rights
 
 
 EEOC GINA Supplement
 
 
 We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another&rsquo;s thinking and approach problems collectively.
 
 
 Learn more about your rights, including under California, Colorado and other US State Acts
 
 
 The salary range for this role is
 
 
 $173,200.00 - $272,600.00
 
 
 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee&rsquo;s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
 
 
 The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
 
 
 We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
 
 
 You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
 
 
 
 San Francisco Residents Only:
 
 We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
 
 
 
 Los Angeles Residents Only:
 
 We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance
 
 
 
 Search Firm Representatives Please Read Carefully
 
 
 
 Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
 
 
 
 Employee Status
 
 
 
 Regular
 
 
 
 Relocation:
 
 
 
 Domestic
 
 
 
 VISA Sponsorship
 
 
 
 No
 
 
 
 Travel Requirements
 
 
 
 25%
 
 
 
 Flexible Work Arrangements
 
 
 
 Remote
 
 
 
 Shift
 
 
 
 1st - Day
 
 
 
 Valid Driving License
 
 
 
 Yes
 
 
 
 Hazardous Material(s)
 
 
 
 n/a
 
 
 
 Job Posting End Date
 
 
 
 06/19/2026
 
 
 <ul>
 <li>
 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
 
 
 </li>
 </ul>
 
 Requisition ID:
 
 R401156
</div>

Customer Team Leader (District Sales Manager), Cardiovascular Disease - Southwest Florida District

Chipotle Mexican Grill

<div>CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU&rsquo;LL DO<ul><li>
In addition to following Chipotle&rsquo;s policies and procedures, principal responsibilities include, but are not limited to:</li><li>
Making sure great tasting, high quality food is served</li><li>
Helping to resolve food quality issues</li><li>
Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed</li><li>
Helping to resolve customer incidents and working to ensure positive customer experiences</li><li>
Helping to monitor crew breaks, shift changes, shift meetings, and line schedules</li><li>
Developing and cross training all front of house Crew</li><li>
Assisting with Crew performance reviews</li><li>
Developing future Service Leaders</li><li>
Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork</li><li>
Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary</li><li>
Ensuring the proper quantity of supplies are available as needed</li></ul> 
WHAT YOU&rsquo;LL BRING TO THE TABLE<ul><li>
Be able to understand and articulate Chipotle&rsquo;s Food With Integrity philosophy</li><li>
Have knowledge and experience of cash handling policies and procedures</li><li>
Have knowledge of Food Safety and health department matters</li><li>
Have familiarity with office paperwork</li><li>
Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location</li><li>
Have a high school diploma</li><li>
Have restaurant experience</li></ul>
WHAT&rsquo;S IN IT FOR YOU<ul><li>
Tuition assistance (100% coverage for select degrees or up to $5,250/year)</li><li>
Free food (yes, really FREE)</li><li>
Medical, dental, and vision insurance</li><li>
Digital Tips</li><li>
Paid time off</li><li>
Holiday closures</li><li>
Competitive compensation</li><li>
Opportunities for advancement (80% of managers started as Crew)</li></ul>
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.
Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply. 
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.</div>

Service Leader

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PT Customer Service Leader

FT Customer Service Leader

Customer Team Leader (District Sales Manager), Cardiovascular Disease - Southwest Florida District

Service Leader

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