customer liaison

Hyundai Transys Georgia Seating System

<div><div>Summary of Position:</div><div></div><div> 
The Quality Customer Liaison maintains the daily activities to support the quality processes and initiatives at the customer site. Reporting to the Quality Customer Engineer, this position acts as the primary point of contact for the customer on-site quality activities, ensuring compliance with company standards and customer requirements. The Quality Customer Liaison provides technical guidance to team members, provides quick and accurate communication, facilitates problem-solving, supports inspections and audits, and drives adherence to the highest level of quality and customer service. This role plays a key part in promoting a culture of continuous improvement and operational excellence.</div><div></div><div> 
Corporate:</div><div></div><div> 
<ul><li>
Adheres to the HTGSS policies and procedures</li><li>
Learns, demonstrates and upholds HTGSS Core Values</li><li>
Complies with all HTGSS Certification standards; Management System (TS16949), Environmental ISO 14001-2015 and Health and Safety ISO 45001-2018 policies and procedures</li><li>
Treats all HTGSS team members with respect and professional courtesy</li><li>
Always strives to maintain a positive work environment</li><li>
Manages the department budget efficiently as per approved annual budget</li><li>
Performs additional assignments / duties as assigned</li></ul></div><div></div><div> 
EHS:</div><div></div><div> 
<ul><li>
Adhere to all safety policies and procedures</li><li>
Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment</li><li>
Meets company safety goals</li></ul></div><div></div><div> 
Duties and Responsibilities:</div><div></div><div> 
<ul><li>
Provide leadership, development, and training to on-site Team Members, reporting directly to Quality Group Leader/ Quality Customer Engineer any concerns or questions.</li><li>
Promote a proactive quality culture throughout the organization by training, coaching, and influencing teams.</li><li>
Resolving product problems on-site with the customer.</li><li>
Maintains customer satisfaction through direct communication.</li><li>
Maintains safe and healthy work environment by following standards and procedures Hyundai Transys Georgia Seating System and customer.</li><li>
Updates job knowledge by participating in educational opportunities.</li><li>
Follow written and verbal communication guidelines as established by Quality Customer Engineer and/or Quality Manager to accurately and efficiently share HTGSS product and quality details.</li><li>
Must understand the components and functions of the First Row, Second Row and Third Row of all seat models.</li><li>
Assist with coordinating quality activities within customers to ensure the total manufacturing objectives are accomplished.</li><li>
Reviews quality or processing issues with the Quality Customer Engineer, Quality Manager, and Quality Group Leader as needed.</li><li>
Implement containment activities as necessary.</li><li>
Ensure all rework has been completed, documented and meets customers&rsquo; specifications.</li><li>
Ensure all necessary reports have been performed and submitted daily, weekly, monthly or as needed.</li><li>
Remove/exchange full seat components as necessary due to problems.</li><li>
Monitor assembly operations and be able to recognize defective parts.</li><li>
Maintain continuous communication with the Quality Customer Engineer during shift.</li><li>
Performs any variety of operations to maintain flow of work.</li></ul></div><div></div><div> 
Reporting:</div><div></div><div> 
<ul><li>
Reports to: Quality Customer Engineer</li></ul></div></div>

Team Member - Customer Quality Liaison

Alba Corp

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish. This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we d love to hear from you. Customer Interaction &amp; Service Coordination <ul>
<li> Greet customers and assess their service needs with professionalism and attention to detail. </li>
<li> Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently. </li>
<li> Coordinate with the workshop team to ensure timely service completion and status updates. </li>
<li> Handle customer inquiries, concerns, and complaints with a solution-oriented approach. </li>
</ul> Sales Support &amp; Documentation <ul>
<li> Upsell additional services, maintenance packages, and accessories where applicable. </li>
<li> Maintain detailed and organized records of service transactions, warranty claims, and follow-ups. </li>
<li> Assist in daily showroom operations and support the sales team as needed. </li>
<li> Ensure service quality and customer satisfaction standards are consistently met. </li>
</ul> Requirements <ul>
<li> Minimum 2 years of experience in a Service Advisor or customer-facing automotive role. </li>
<li> Strong communication and interpersonal skills; fluency in English required (Arabic is a plus). </li>
<li> Proficient in multitasking, coordination, and time management. </li>
<li> Knowledge of automotive brands, service processes, and basic technical terminology. </li>
<li> Familiarity with CRM tools or automotive service software is a plus. </li>
<li> Customer-centric, sales-oriented, and proactive in problem-solving. </li>
</ul> Salary &amp; Benefits Work Visa sponsorship<ul>
<li> Medical Insurance (as per UAE law) </li>
<li> Training and development support </li>
<li> Performance-based incentives </li>
</ul> Work Arrangement

Service Advisor

Kigen

<div>Originally founded by Arm, Kigen enable businesses to grow their Internet of Things rapidly through the SIM, eSIM and iSIM technologies and are pushing the boundaries in the industry. Working with a number of high-profile customers globally, our growing business is excited to be expanding our Supply Chain team in Noida, New Delhi. 
 
Role Overview
The successful candidate will act as the link between Sales, Customers, and the Supply Chain team, ensuring that logistics, labelling, packaging, and ordering requirements are captured, set up, and delivered effectively. 
This role supports a smooth onboarding process and delivers a high-quality customer experience. 
 
 
What you will be doing:
<ul><li>Customer Onboarding &ndash; Lead initial customer discussions on logistics, labelling, packaging, and compliance requirements.
</li><li>Ordering Platform Setup &ndash; Support ticket ordering tile setup in collaboration with FAEs.
</li><li>Requirement Handover &ndash; Translate customer needs into clear actions for the Supply Chain team.
</li><li>Cross-Functional Liaison &ndash; Act as the link between Sales, Customers, and Supply Chain to ensure seamless communication and delivery.
</li><li>Customer Liaison &ndash; Serve as the first point of contact for supply-related queries before escalation.
</li>Continuous Improvement &ndash; Identify recurring customer pain points and recommend process improvements. 
<li>
</li></ul> 
What we are looking for:
<ul><li>Experience within a similar role within the SIM industry.
</li><li>Experience with order management platforms.
</li><li>Demonstrable experience of liaising with customers and delivering a high quality service.
</li><li>You have a good technical understanding of SIM card technologies.
</li><li>Excellent communication skills and comfortable managing a wide range of stakeholders.
</li><li>You are super-organised and flexible, managing your day today tasks with relative autonomy.
</li><li>A problem solver; self-starter with &ldquo;can do&rdquo; attitude.
</li><li>Exceptional attention to detail.
</li><li>You can keep multiple activities and tasks moving at the same time.
</li>A real team player who aspires to the idea of our core values of: Passion for customer success, Be excellent to all, Think big, act fast 
<li>
</li></ul> 
What are Kigen&rsquo;s benefits?
At Kigen we like to ensure our people are well supported and rewarded for what they do. We offer a competitive salary, flexible working (including hybrid working), healthcare and much more! 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.</div>

Customer Success Analyst (Supply Chain)

Calstro Hospice Inc.

Patient Liaison &ndash; Victorville, CA Salary: $70,000&ndash;$80,000/year Territory: Field-based, travel required in the communityCalstro Hospice is seeking a compassionate, relationship-driven Patient Liaison to help families understand the Medicare Hospice Benefit and ensure a smooth transition into care. This role focuses on community outreach, referral partner engagement, and supporting the intake process.What You&rsquo;ll Do<ul><li>Educate patients, families, and facilities on hospice services</li><li>Build and maintain strong relationships with referral sources</li><li>Support seamless admissions by coordinating with internal clinical teams</li><li>Conduct market outreach to drive growth</li><li>Represent Calstro Hospice with professionalism and compliance excellence</li></ul>What You Bring<ul><li>Bachelor&rsquo;s in Marketing, Business, or related field (Master&rsquo;s preferred)</li><li>Strong communication, relationship-building, and problem-solving skills</li><li>Ability to work independently, organize priorities, and collaborate with teams</li><li>Hospice experience or knowledge of Medicare Hospice Benefit a plus</li></ul>Join a mission-driven team that values integrity, compassion, and community connection.Job Type: Full-timePay: $70,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Cell phone reimbursement</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospice &amp; palliative medicine: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Ability to Commute:<ul><li>Victorville, CA (Required)</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Work Location: On the road

Patient Liaison

Restore Talent

<div>
 
 
 
 POSITION OVERVIEW:
 
 
 
 
 
 
 
 &middot; Reports to Branch Bodyshop Manager/Service Reception Manager
 
 
 
 &middot; Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work.
 
 
 <ul>
 <li>
 Responsible for promoting a professional and efficient service image and for promoting all services offered.
 
 </li>
 </ul>
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 
 
 &middot; Greet customers and help interpret their needs. Where necessary seek technical advice from relevant personnel.
 
 
 
 &middot; Ensure customers receive price estimates at the time of receipt of vehicle or before
 
 
 
 &middot; Respond promptly to telephone queries from customers.
 
 
 
 &middot; Liaise with customers of completion deadlines are unlikely to be met.
 
 
 
 &middot; Liaise with Cashier to ensure due payment received prior to release of vehicle.
 
 
 
 &middot; Ensure Reception area is maintained clean and tidy at all times.
 
 
 
 &middot; Ensure all relevant information is clearly &amp; correctly recorded on the Job Card.
 
 
 
 &middot; Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted by the technician
 
 
 
 &middot; Interpret any pertinent warranties and ensure customers are aware of their rights.
 
 
 
 &middot; Ensure customers&rsquo; vehicles are neatly parked in the designated areas.
 
 
 
 &middot; Liaise with Bodyshop Manager to plan future appointments and ensure optimum shop loading.
 
 
 
 &middot; Together with Bodyshop Manager, manage customer appointment system.
 
 
 
 &middot; Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels.
 
 
 
 &middot; Ensure compliance to DPR &amp; other standards required by the company.
 
 
 
 &middot; Perform other duties as assigned by immediate manager.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; At least 2 year&rsquo;s experience in a similar role and / or environment
 
 
 
 &middot; Ability to understand and speak English
 
 
 
 
 
 
 
 
 
 ADDITIONAL NOTES:
 
 
 
 
 
 
 
 
 
 &middot; Working Hours: as per the Service Dept. Timings.
 
 
 
 
</div>

Body Shop Service Advisor

Rasyonel Kurumsal Danışmanlık A.Ş.

Lokasyonlar: &#304;stanbul &ndash; Sirkeci, Caddebostan, Maslak &Ccedil;al&#305;&#351;ma D&uuml;zeni: &Ccedil;ift vardiyaRestoranlar&#305;m&#305;zda misafirlerimizi g&uuml;ler y&uuml;zle kar&#351;&#305;layacak, y&ouml;nlendirecek ve misafir memnuniyetini &ouml;n planda tutacak Kar&#351;&#305;lama Personeli ekip arkada&#351;lar&#305; ar&#305;yoruz.Genel Nitelikler<ul><li>Benzer pozisyonda deneyimli</li><li>Misafir memnuniyetine &ouml;nem veren, g&uuml;ler y&uuml;zl&uuml; ve pozitif</li><li>&#304;leti&#351;im becerileri g&uuml;&ccedil;l&uuml;, d&#305;&#351; g&ouml;r&uuml;n&uuml;m&uuml;ne &ouml;zen g&ouml;steren</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</li><li>Belirtilen lokasyonlara ula&#351;&#305;m problemi olmayan</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Karşılama Personeli

H-Verse Group of Companies

<ul><li>Sales Administration &amp; Order Processing</li><li>Process new sales orders, update purchase orders, manage invoicing, ensure timely and accurate delivery of products or services.</li><li>Maintain and update customer/sales records in CRM or other systems; ensure data integrity.</li><li>Manage documentation&mdash;contracts, quotes/proposals, sales correspondence, reports.</li><li>Coordination &amp; Liaison Function</li><li>Act as liaison between the sales team, internal departments (logistics, finance, production, customer service) and external clients.</li><li>Schedule and organise sales meetings, client visits, conference calls; support the sales team with materials/presentations.</li><li>Monitor team workflow: track progress towards quotas, identify bottlenecks, alert/assist sales management as needed.</li><li>Customer Relationship &amp; Service Support</li><li>Respond to client inquiries, provide product/service information, follow-up post-sale to ensure satisfaction and resolve issues.</li><li>Communicate any delays or issues to clients proactively; maintain a high level of customer service. resources.workable.com</li><li>Reporting, Analytics &amp; Process Improvement</li><li>Generate sales reports, performance metrics, dashboards for management review.</li><li>Perform market research, competitor tracking, assist in developing insights to support the sales strategy.</li><li>Recommend and implement improvements in sales processes, workflows and internal systems.</li><li>Support &amp; Enabling Sales Team Growth</li><li>Provide new staff training/induction (in some cases). Indeed</li><li>Maintain sales tools/materials (presentations, brochures), ensure team has resources needed for customer engagements.</li></ul>Typical Skills &amp; Requirements<ul><li>Strong communication (written and verbal) to interface with clients and internal teams.</li><li>High organizational and multitasking ability; able to manage competing priorities and deadlines.</li><li>Proficiency with CRM software, Microsoft Office (especially Excel), and other sales/operations systems.</li><li>Attention to detail, data accuracy and follow-through.</li><li>Customer-service orientation: responsiveness, maintaining positive client relations.</li><li>Depending on level: Bachelor&rsquo;s degree (Business, Marketing, etc) and prior experience in sales support/coordination.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Coordinator

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