customer liaison

Universal Logistics Holdings Inc.

<div>Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
 
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
 
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
<h2 class="jobSectionHeader">Position Overview
</h2>The Liaison serves as the primary communication bridge between Universal Logistics and GM at the Lake Orion Assembly facility. This role ensures alignment on production needs, daily priorities, quality expectations, and operational issues. The Liaison maintains strong, solutions-driven communication, coordinates issue resolution, and supports seamless interaction between Universal operations and GM counterparts. This position plays a critical role in protecting customer satisfaction, supporting material‑flow stability, and ensuring both organizations remain aligned on key initiatives, KPIs, and expectations.
<h2 class="jobSectionHeader">Key Responsibilities
</h2><ul><li>Act as the central point of contact between Universal Logistics and GM for all day‑to‑day operational communication.
</li><li>Communicate production needs, changes, issues, and material‑flow requirements to Universal operations leaders.
</li><li>Support daily GM meetings, production reviews, and rapid-response escalations.
</li><li>Track operational concerns (shortages, quality issues, delays) and ensure timely follow‑up and resolution.
</li><li>Maintain clear documentation of customer requests, direction changes, and action items.
</li><li>Build and sustain a strong, professional relationship with GM representatives to support collaboration and trust.
</li><li>Provide accurate updates on material status, delivery timing, and sequencing/kitting performance.
</li><li>Coordinate cross-functional communication between GM, Universal operations, engineering, and quality teams.
</li><li>Assist with KPI reporting, performance reviews, and customer-driven initiatives.
</li><li>Support launch activities, engineering changes, and process updates that require cross‑communication between the organizations.
</li></ul><h2 class="jobSectionHeader">Qualifications
</h2><ul><li>3+ years of experience in logistics, warehousing, automotive operations, or customer-facing roles.
</li><li>Strong communication and relationship‑building skills with the ability to represent Universal professionally.
</li><li>Knowledge of material flow, sequencing, kitting, JIT/JIS, and automotive production support.
</li><li>Experience working with OEM or Tier‑1 customers preferred.
</li><li>Proficiency in WMS/ERP systems, Microsoft Excel, and KPI reporting.
</li><li>Strong problem‑solving skills with the ability to manage escalations and drive timely resolution.
</li><li>Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
</li><li>Flexible to support various shifts or attend customer meetings as required.</li></ul></div>

SR Supervisor Liaison

Prenuvo

<div>About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive &quot;sick-care&quot; to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against &quot;we caught it too late again&quot;.

We are looking for a Patient Liaison to join our incredible team at our Houston, TX clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.

Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.

You must be able to work 4x10 hour shifts including weekends as needed.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

Front Desk Responsibilities
<div>
<ul><li>Patient Check-In, Registration, and Check Out</li></ul>
<ul><li>Welcome patients and visitors, ensuring a warm and professional first impression.</li>
<li>Verify patient identity, and required documentation.</li>
<li>Assist patients with completing registration and intake forms as needed.</li>
<li>Manage scheduling, cancellations, and rescheduling of appointments.</li>
<li>Educate patients on post-scan expectations.</li>
</ul><ul><li>Communication and Coordination</li></ul>
<ul><li>Serve as a liaison between patients, providers, technologists, and clinical staff.</li>
<li>Ensure the front desk area is organized, stocked, and operates efficiently.</li>
</ul><ul><li>Customer Service Excellence</li></ul>
<ul><li>Address patient concerns or complaints with empathy and professionalism.</li>
<li>Encourage patient feedback and foster a positive clinical experience.</li>
</ul>
</div>MRI Tech Aide Responsibilities
<div>
<ul><li>Patient Preparation for MRI Scans</li></ul>
<ul><li>Escort patients to changing rooms and explain pre-scan protocols.</li>
<li>Assist patients with positioning for comfort and safety during scans.</li>
<li>Screen for contraindications and verify compliance with safety protocols.</li>
</ul><ul><li>Support MRI Technologists</li></ul>
<ul><li>Prepare the MRI suite with necessary supplies and clean equipment after use.</li>
<li>Communicate any patient-specific concerns or needs to the technologist.</li>
<li>Assist in maintaining an efficient workflow to minimize patient wait times.</li>
</ul><ul><li>Equipment and Environment Maintenance</li></ul>
<ul><li>Report any technical issues or maintenance needs to appropriate personnel.</li>
<li>Keep patient areas tidy and well-stocked with necessary materials.</li>
</ul>
</div>What You'll Bring
<ul>
<li>Experience: At least 1+ year in customer service, preferably in a healthcare or related field.</li>
<li>Initiative: A self-starter who takes ownership of their training and development.</li>
<li>Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.</li>
<li>Flexibility: Availability to work varied hours, including weekdays and weekends as needed.</li>
<li>Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.</li>
<li>Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.</li>
</ul>
Nice-to-Have:
<ul>
<li>Previous experience in healthcare, hospitality, or MedSpa.</li>
<li>Proven experience as a Receptionist, Front Office Representative, or similar role.</li>
</ul>
Key Competencies
<ul>
<li>Exceptional interpersonal and communication skills.</li>
<li>Attention to detail and a commitment to high standards of excellence.</li>
<li>Strong organizational skills and the ability to adapt to change.</li>
<li>Problem-solving and decision-making abilities.</li>
<li>Passion for patient care and creating memorable experiences.</li>
<li>Emotional intelligence to manage emotions effectively and foster teamwork.</li>
</ul>
Considerations
<ul>
<li>The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience. Depending on the shift, which may vary based on business needs and clinic operating hours, employees will receive a paid 15-minute sitting break if standing for more than 4 consecutive hours, and a second paid 15-minute sitting break if the shift exceeds 10 hours. These additional breaks are supplementary to, and provided in compliance with, state-mandated meal and rest break requirements applicable to the state in which the employee works. These 15-minute sitting breaks are in addition to and do not interfere with the state-mandated meal and rest breaks</li>
</ul>
Our Values

First: we are Pioneers
<ul>
<li>Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.</li>
</ul>
Second: we are Platform-Builders
<ul>
<li>We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead &ndash; in a mindset of ownership and duty to our mission.</li>
</ul>
Above all: we are Patients
<ul>
<li>We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.</li>
</ul>
What We Offer
<ul>
<li>An avenue to make a positive impact on people's lives and their health</li>
<li>We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member</li>
<li>Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way</li>
<li>Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize</li>
<li>Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it</li>
<li>We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered&mdash;making your commute easier and more affordable!</li>
<li>Retirement made easy! We offer a 401(k) plan to our US employees to help you save for the future, with company contributions to support your financial goals. Plan for tomorrow while you grow with us today!</li>
<li>We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family</li>
<li>The hourly wage for this role ranges from $20-$25 in local currency, depending upon experience</li>
</ul>
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.</div>

Patient Liaison

Williams Plumbing & Drain

<div><div>Who We Are 
*********** 
We are a family owned and operated business that has been in business in Tulsa for over forty years. We believe in treating both our clients and our employees as if they are valuable, because they are! Doing things with excellence is something we pride ourselves on, but we also believe in enjoying the work we do, as well as providing opportunities to learn and grow. 
 
What We Offer 
************** 
<ul><li>From $17.00 per hour</li><li>Paid training</li><li>A consistent schedule including occasional nights and weekends</li><li>Medical and dental benefits</li><li>Paid time off</li><li>Paid holidays</li><li>401(k) Retirement planning options</li><li>Additional bonuses and incentives based on job performance</li><li>A team that feels like a family</li></ul>
 
Desired Skills and Experience 
************************** 
Prior dispatch and customer service experience as well as phone experience preferred. We are also looking for someone who is organized, flexible, detail oriented and who has excellent communication skills. But a great attitude is the only non-negotiable requirement. 
 
Why We Need You 
***************** 
Because we believe in providing five star customer service, along with five star support for our field employees, we need a stellar Customer Liaison who genuinely cares about both the customers and our technicians. The ideal candidate will look at this opportunity not just as a job but a career and a place to become a vital part of our team. 
 
The Big Task 
************</div> 

As a Dispatcher, you will play a critical role in driving the revenue of our company by efficiently managing incoming service calls and assigning the right technicians to the right jobs. Your ability to assess customer needs and optimize scheduling will directly impact our service quality and operational efficiency. 
 
Key Sub Tasks 
************* 
<ul>
<li>Prioritize and dispatch urgent and high-value calls to maximize daily revenue and sold-hour goals
</li>
<li>Ensure technicians receive accurate job details to provide top-quality customer experiences
</li>
<li>Track technician locations and manage their field operations efficiently
</li>
<li>Maintain precise records of service calls and generate summary reports for senior management
</li>
<li>Build strong relationships with customers by following up with \&quot;happy calls\&quot; to ensure satisfaction
</li>
<li>Address customer inquiries, resolve issues, and promote the Williams Plumbing brand
</li>
</ul>Keep customers informed throughout the day regarding technician progress 

<h4 class="jobSectionHeader">
Qualifications &amp; Competencies ******************************</h4>
<ul>
<li>Proven track record in customer service or dispatching
</li>
<li>Proficiency with phone systems and IT applications; strong typing skills
</li>
<li>Highly organized with excellent follow-through
</li>
<li>Strong verbal and written communication skills
</li>
<li>Ability to build trust, resolve conflicts, and hold team members accountable
</li>
<li>Comfortable in a fast-paced, goal-driven environment
</li>
<li>A team player who thrives on both individual and collective success
</li>
<li>Dependable with a strong work ethic to maintain department consistency</li></ul> 
 
Summary 
********* 
If you are a highly motivated individual looking to join a reputable company with a strong sense of family and community, we encourage you to apply for the Dispatcher position at Williams Plumbing today! Be part of something bigger than just a job &ndash; make this career move and find exactly what you&rsquo;re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Williams Plumbing &amp; Drain Service by visiting WilliamsPlumbing.com. When you're ready, please follow the directions at WilliamsPlumbing.com/employment to apply for this position.

Equal Opportunity Employer</div>

Dispatcher / Customer Support

CarMax

<div>7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162
CarMax, the way your career should be!
General Summary:
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
<ul><li>Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.</li><li>Assist Service/Customer Operators with incoming service calls when needed.</li><li>Accurately interview and document customer concerns.</li><li>Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).</li><li>Create repair orders, and route work to technicians or mechanical associates.</li><li>Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.</li><li>Consult with customers regarding needed repairs.</li><li>Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .</li><li>Close and invoice repair orders.</li><li>Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.</li><li>Collects service payments and manages cash including receiving and counting money.</li></ul>
 Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:<ul><li>Demonstrate exceptional interpersonal, communication, and customer service skills.</li><li>Demonstrate exceptional telephone etiquette and active listening skills.</li><li>Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.</li><li>Meet or exceed CarMax guidelines for customer satisfaction.</li><li>Read, interpret and transcribe data in order to maintain accurate records.</li><li>Intermediate computer skills, including spreadsheet knowledge.</li><li>Successfully work with associates in other departments within the store.</li><li>Perform multiple duties in a high-energy, fast-paced working environment.</li><li>Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.</li><li>Stay current in CarMax provided training in all areas of the Service process.</li></ul>
Working Conditions:
<ul><li>Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.</li><li>Requires walking or standing for extended periods of time.</li><li>Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.</li><li>Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.</li><li>Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$16.17 - $26.80
Commissions:
This position is eligible for commission.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commissioned are eligible:<ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Service Consultant/Customer Advisor

Board Intelligence

<div>
 
 Description
 
 
 
 Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society.
 
 
 Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards.
 
 
 We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management &ndash; the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we&rsquo;re looking for superb talent to join us on this journey.
 
 
 As we grow, we&rsquo;re fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company.
 
 
 The team is diverse and friendly. We value fun: most days you&rsquo;ll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities.
 
 
 
 Our Mission
 
 
 
 We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society.
 
 
 
 The Role
 
 
 
 Board Intelligence partners with boards and senior executives across listed, public sector, and large private organisations. As we expand into the GCC, we are making our first commercial hires in the region to establish and grow our presence in KSA and the wider GCC market.
 
 
 We are seeking a Client Liaison Executive to support our Sales Director in Dubai and Associate Director as we build momentum in the region. This is an entry level yet pivotal role at an early stage of market entry. You will ensure that every inbound enquiry and emerging opportunity in the GCC is handled with pace, professionalism and commercial awareness.
 
 
 You will often be the first point of contact for senior stakeholders in KSA and the wider GCC. Your role will be to create a confident and credible first impression, coordinate meetings with precision, and provide structured support to the sales team as they develop strategic relationships across the region, as well as supporting in person event preparation and follow-up.
 
 
 This is an opportunity to join at the start of our GCC journey and help lay the operational and client experience foundations for long term growth.
 
 
 
 Main Responsibilities
 
 
 
 
 <ul>
 <li>
 Act as the first point of contact for all inbound enquiries across KSA and the GCC, including email, website forms, referrals, events and partner introductions.
 </li>
 <li>
 Respond promptly and professionally, qualifying needs and identifying the appropriate next step in partnership with the Sales Director and Associate Director.
 </li>
 <li>
 Ensure every prospective client receives a high quality and culturally attuned experience that reflects our brand and values.
 </li>
 <li>
 Coordinate and schedule meetings across multiple time zones, booking directly into the diaries of the regional sales team with accuracy and efficiency.
 </li>
 <li>
 Support structured outreach into priority sectors in KSA and the wider GCC, coordinating follow up and campaign activity.
 </li>
 <li>
 Assist with drafting introductory emails, follow up messages, call notes and tailored communications for senior stakeholders.
 </li>
 <li>
 Track engagement from events, roundtables, webinars and partner activity across the region, helping convert interest into qualified meetings.
 </li>
 <li>
 Maintain clear communication with Dubai based colleagues to ensure opportunities are progressed consistently and nothing is missed.
 </li>
 <li>
 Provide proactive support to the Sales Director and Associate Director as they build strategic relationships in KSA and the GCC.
 </li>
 <li>
 Anticipate upcoming needs in the sales cycle, ensuring briefing materials, background notes and follow up actions are prepared in advance.
 </li>
 <li>
 Support coordination of complex engagements involving multiple stakeholders, including Chairs, CEOs, board members and governance leaders.
 </li>
 <li>
 Maintain excellent CRM discipline, ensuring all regional activity, notes and next steps are accurately recorded.
 </li>
 <li>
 Provide weekly reporting on inbound volumes, meeting conversion, pipeline progression and follow up timelines across the GCC.
 </li>
 <li>
 Work closely with Marketing and Revenue colleagues to refine messaging, strengthen handovers and improve conversion from interest to booked meetings in a new market.
 </li>
 <li>
 Contribute to establishing scalable processes and standards for our GCC operations as the team grows.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Must speak and write in fluent Arabic and English
 </li>
 <li>
 Experience in a client facing or coordination role such as Sales Development Representative, Executive Assistant, Client Services Coordinator or similar.
 </li>
 <li>
 Experience in B2B, professional services, SaaS or governance related environments preferred.
 </li>
 <li>
 Familiarity with the KSA or GCC business environment is strongly preferred, including an understanding of local business etiquette and stakeholder expectations.
 </li>
 <li>
 Experience interacting with senior leaders and handling sensitive information with discretion and professionalism.
 </li>
 <li>
 Proven ability to manage competing priorities and multiple stakeholders with calm efficiency.
 </li>
 <li>
 Clear, confident and culturally aware communication skills, both written and verbal
 </li>
 <li>
 Highly organised, detail oriented and proactive, with a strong sense of ownership.
 </li>
 <li>
 Professional and composed when engaging with senior stakeholders across the GCC.
 </li>
 <li>
 Responsive and reliable, with a strong understanding of the importance of timely follow up in relationship led markets.
 </li>
 <li>
 Comfortable using CRM systems, scheduling tools and digital collaboration platforms.
 </li>
 <li>
 Collaborative and low ego, with a natural ability to build rapport and create a positive experience for colleagues and clients.
 </li>
 <li>
 Commercially curious and motivated by the opportunity to help establish and grow a new regional presence.
 </li>
 </ul>
</div>

Client Liaison Executive - Saudi Arabia

Summa Health

<div></div><div><div>Clinical Access Center
</div><div>Full-Time Days 
</div><div></div> 
<div>**Potential Opportunity to work from home after 30-60 day on-site training** 
</div><div></div> 
<div>Summa Health System is recognized as one of the region&rsquo;s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. 
</div><div></div><div>Summary:
 
Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Provides a high level of customer service to present a positive impression of Summa Health. 
 
 
 
Minimum Qualifications:
 
 
1. Formal Education Required:
 
a. High school diploma/GED required
 
b. Post high school level coursework in healthcare, accounting, business, public relations or related field preferred.
 
 
2. Experience and Training Required:
 
a. One (1) year experience performing customer service or general office support experience in any industry preferred.
 
b. Contact or call center experience preferred.
 
c. Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
 
 
3. Other Skills, Competencies and Qualifications:
 
a) Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
 
b) Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook)
 
c) Demonstrates communication, organizational and interpersonal skills.
 
d) Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging fellow team members.
 
e) Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment.
 
f) Attentiveness to detail.
 
g) Organizational Competencies: Appearance, Attitude, Courtesy, Concern, Communication, Teamwork, Safety.
 
h) Functional Competencies: Customer Service Orientation, Access Operations, Quality &amp; Compliance Management, Physician &amp; Patient Relations, Documentation &amp; Reporting, Employee Engagement
 
i) Personal Attributes: Customer Focus, Adaptability and Flexibility, Ability to understand and follow directions, Communication, Professionalism, Enthusiasm, Positivity, Integrity/ethical standards, Results-oriented, Organizational skills with strong attention to detail.
 
 
4. Level of Physical Demands:
 
a. Ability to sit or stand for extended periods up to 12 hours depending on location
 
b. Work weekends, evenings, and holidays as assigned
 
c. Reliable Transportation required
 
d. Ability to adjust work hours to meet business demands as required 
 
</div><div></div>Equal Opportunity Employer/Veterans/Disabled 
<div></div>$17.43/hr - $20.92/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
<ul><li>Basic Life and Accidental Death &amp; Dismemberment (AD&amp;D)
</li><li>Supplemental Life and AD&amp;D
</li><li>Dependent Life Insurance
</li><li>Short-Term and Long-Term Disability
</li><li>Accident Insurance, Hospital Indemnity, and Critical Illness
</li><li>Retirement Savings Plan
</li><li>Flexible Spending Accounts &ndash; Healthcare and Dependent Care
</li><li>Employee Assistance Program (EAP)
</li><li>Identity Theft Protection
</li><li>Pet Insurance
</li><li>Education Assistance
</li><li>Daily Pay</li></ul></div>

Registration Liaison, Call Center

Liaison Creative + Marketing

IMPORTANT <ul><li>Must reside in one of the listed states and will be remote. If you are in Austin, Texas, this role will be hybrid (possibly a few days a week). </li><li>Must have experience in some area of B2B Marketing. Preference for partner or channel marketing </li></ul>PARTNER MARKETING MANAGER Liaison Creative + Marketing is hiring a remote Partner Marketing Manager, a hands-on role focused on delivering partner marketing programs that help partners tell strong customer stories. This executive-facing role supports commercial channel marketing initiatives for two global leaders in hardware and software, focusing on developing partner success stories, coordinating inputs from regional teams, and ensuring marketing deliverables are completed on schedule. This role is fully remote for candidates located in AZ, CA, CO, CT, FL, GA, LA, MA, MD, MI, MN, NC, NV, TN, TX, UT, VA, and WI, with a preference for candidates located in Austin, TX. If in Austin will have a hybrid component a few days a week onsite. THE ROLE Partner Stories and Proof Points <ul><li>Lead development of regional partner success stories, gathering use cases, testimonials, and business results.</li><li>Drafting and coordinating approvals for case studies, partner spotlights, and other proof-point content.</li><li>Maintain and manage a development pipeline for partner stories, tracking status, securing approvals, and monitoring publishing milestones.</li></ul>Tactical Execution and Project Management <ul><li>Oversee timelines and workflows for partner marketing deliverables; follow up with regional teams to collect necessary inputs and advance drafts to completion.</li><li>Track asset progress, address bottlenecks, and escalate issues as needed to ensure continuous workflow.</li></ul>Asset Development and Distribution <ul><li>Produce partner-facing marketing materials, such as presentations, briefs, summaries, and toolkits, while ensuring alignment with product marketing messaging.</li><li>Organize distribution of finalized materials to regional teams and maintain a centralized repository of current commercial channel assets.</li></ul>Reporting and Coordination <ul><li>Track deliverables, regional participation, and engagement across partner marketing activities while collecting feedback from regional teams on what content and stories resonate most.</li><li>Provide regular status updates and progress reports to Commercial Channel Marketing leadership.</li></ul>HOW TO BE A TOP CANDIDATE <ul><li>Must have at least 5 years of experience in B2B, channel, or partner marketing within a large company (1,000+ employees).</li><li>Experience managing marketing programs, including case studies, customer stories, or sales enablement content, coordinating timelines and deliverables across cross-functional teams.</li><li>Experience acting as a liaison between leadership and internal stakeholders to ensure alignment and timely communication</li><li>Strong written and verbal communication skills</li><li>Demonstrable experience interacting with senior leaders and managing multiple priorities in a fast-paced environment is required</li><li>Self-directed and able to manage projects with limited oversight</li><li>SharePoint or similar document repositories</li><li>Project tracking tools (Workfront, Asana, Monday.com, Smartsheet, or similar)</li><li>Marketing asset management or content management platforms</li></ul>BENEFITS <ul><li>Full employee benefits package includes 100% Liaison-paid medical and dental insurance</li><li>Paid vacation/sick and holiday leave</li><li>401k program with company matching</li><li>Liaison-paid Short- and long-term disability insurance</li><li>Paid group term life insurance</li><li>Optional supplemental insurance and life coverage</li><li>Optional Pet Insurance</li><li>Bright Wellness Program</li><li>Those enrolled in our medical plan get free access to an Employee Assistance Program</li></ul>Pay: $80,000.00 - $92,000.00 per year Work Location: Remote

Partner Marketing Manager

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