customer logistics manager

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Customer Excellence Manager has the P&amp;L responsibility for Project Logistics Operations &amp; Customer Service. The purpose of this role is to achieve the highest customer service quality and profitability goals through the management of the supporting workstreams within the team. The manager must ensure successful customer onboarding. The Customer Excellence Manager also provides the direction and leadership to the management teams to ensure the customer implementation and customer strategies are delivered. Talent development and mentoring is key to this role.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><p>Operational / Tactical duties</p><ul><li>
Ensure the highest customer service quality is given at all times</li><li>
Ensure operational efficiencies and continuous improvements</li><li>
Ensure the required staff levels are maintained based on the business and financial requirements</li><li>
Successfully onboard new business ensuring that the client's requirements are met and that profitability is achieved</li><li>
Making sure that all systems and data are accurately and timely recorded including (but not limited to) OGS, Salog, and HSE App</li><li>
Ensure customer KPI&rsquo;s are properly implemented, facilitated and maintained/monitored</li><li>
Drive continuous improvements based on customer needs or global Project Logistics initiatives</li></ul><div></div><p><br>
Leadership Responsibility</p><ul><li>
Creating and managing an independent team</li><li>
Providing leadership and guidance</li><li>
Pro-active resolution of client issues and escalations</li></ul><p></p><p><br>
Financial Responsibility</p><ul><li>
Project Logistics P&amp;L management, meeting NPII targets and maintaining financial reporting as required</li><li>
Successfully onboard new business ensuring that the client's requirements are met and that profitability is achieved</li><li>
Establish the minimum profitability margins</li></ul><p></p><div><p><br>
Strategic Responsibility</p><ul><li>
Customer retention and relationship building</li><li>
Drive customer engagement and arrange/facilitate customer reviews (regular basis)</li><li>
Support sales and marketing with communication</li></ul></div></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Minimum 10 years&rsquo; experience in international project logistics (road, sea, air, port).</li><li>
Proven P&amp;L management and financial reporting skills.</li><li>
Strong customer service, retention, and relationship management experience.</li><li>
Expertise in operational efficiency and continuous improvement.</li><li>
Hands-on experience in customer onboarding and project implementation.</li><li>
Leadership skills to manage and mentor a 6&ndash;7 member national team.</li><li>
Technical knowledge of heavy-lift and out-of-gauge cargo operations.</li><li>
Strategic mindset to align customer and business goals.</li><li>
Proficient in KPI tracking and logistics systems (OGS, Salog, HSE App).</li><li>
Creative, solution-oriented, and adaptable across multiple industries.</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><ul><li>Global Industry Leader &ndash; Work for one of the top logistics and supply chain companies worldwide, offering stability and international reach.</li><li>
Career Growth Opportunities &ndash; Access to strong internal development programs, training, and global mobility.</li><li>
Diverse &amp; Inclusive Culture &ndash; Collaborate with teams across the globe in a supportive and multicultural environment.</li><li>
Innovative &amp; Future-Focused &ndash; Be part of a company investing in sustainability, digitalization, and green logistics.</li><li>
Competitive Benefits &ndash; Enjoy attractive compensation, flexible working options, and comprehensive benefits packages.</li></ul></div></div></div><div><div><b>
Who are we</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
</p></div><div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
 </p><p>-</p></div></div>

National Project Logistics Customer Excellence Manager

SC Lines Shipping & Logistics Pvt Ltd,

<p><b>We're Hiring: Asst Manager/Sr. Executive - Customer Service </b></p><p><b>Location:</b> Belapur / Navi Mumbai<br/><b>Company:</b> SC Lines Shipping and Logistics Pvt. Ltd.</p><p>We are looking for a <b>Asst Manager/Sr. Executive - Customer Service </b> with a strong background in <b>shipping &amp; logistics</b>, specifically in <b>NVOCC and Freight Forwarding operations</b>.</p><p><b>Experience Required:</b></p><p>3 to 7 years in <b>Customer Service</b> role within a shipping/logistics company.</p><p><b>Job Description - </b></p><p>&middot; Process bookings with customers/carriers (Import/Export/Cross Trade shipments)</p><p>&middot; Coordinate empty/laden container movements for customers</p><p>&middot; Make applications to carriers for special/DG cargoes</p><p>&middot; Reconcile bookings.</p><p>&middot; Process Bills of Lading for customers with respective carriers</p><p>&middot; Document filing</p><p>&middot; Vessel Scheduling</p><p>&middot; Preparing Load list</p><p>&middot; Giving On board Pre alerts</p><p>&middot; Taking Follow up of Shipments</p><p>&middot; Co-ordination with feeders.</p><p><b>To Apply:</b></p><p>Mail: hr@sclines.co.in<br/><b>Contact:</b> 8657009969</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;30,000.00 - &#8377;45,000.00 per month</p><p>Work Location: In person</p>

Sr. Executive/Asst. Manager- Customer Service- Shipping & Logistics

Transport Pacific Inc

<p><b>Customer Service Manager &ndash; Auto Transport / Logistics</b></p><p><b>Location:</b> Homestead, FL<br/><b>Schedule:</b> Monday to Friday<br/><b>Job Type:</b> Full-Time</p><p><b>Job Summary</b></p><p>We&rsquo;re hiring a <b>Customer Service Manager</b> in <b>Homestead, FL!</b> Lead a customer service team for a fast-growing <b>auto transport and logistics company</b>, ensuring top-tier support and smooth vehicle delivery experiences across the U.S.</p><p><b>About Budget Auto Transporter</b></p><p>Budget Auto Transporter is a nationwide leader in <b>automotive transport</b>, helping customers move cars, trucks, and specialty vehicles safely and efficiently across the country.<br/>We&rsquo;re known for clear communication, dependable service, and a commitment to standing by our customers &mdash; even when life changes and plans shift. Our focus is always on keeping customers informed, supported, and confident in every step of the transport process.</p><p>We&rsquo;re seeking a <b>Customer Service Manager</b> to guide our support team, elevate the customer experience, and ensure our operations run seamlessly from pickup to delivery.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Lead, train, and motivate a team of customer service representatives</li><li>Manage daily customer communications (phone, email, and online inquiries)</li><li>Resolve customer issues quickly and professionally</li><li>Coordinate with Sales and Operations to ensure smooth vehicle transport</li><li>Monitor team performance and identify areas for improvement</li><li>Maintain accurate records and satisfaction metrics</li><li>Foster a positive, customer-first culture</li></ul><p><b>What You Bring</b></p><ul><li><b>3+ years</b> of customer service experience (automotive transport or logistics preferred)</li><li><b>1+ year</b> of leadership or supervisory experience</li><li>Strong communication, organization, and problem-solving skills</li><li>Ability to multitask in a fast-paced environment</li><li>Hands-on, team-oriented leadership style</li><li><b>Must work on-site</b> in Homestead, FL (remote work not available)</li></ul><p><b>What We Offer</b></p><ul><li>Leadership opportunity within a growing national transport company</li><li>Supportive, team-driven work environment</li><li>Performance-based bonuses and incentives</li><li>Ongoing training and development</li><li>Clear path for career growth and advancement</li></ul><p><b>How to Apply</b></p><p>Apply directly through <b>Indeed.com</b> with your <b>resume</b> and a brief <b>cover letter</b> describing your experience leading customer service teams.</p><p><b>Join Our Team</b></p><p>If you&rsquo;re a strong communicator, a problem-solver, and a people-first leader ready to make an impact &mdash; <b>we want to hear from you.</b></p><p>Help drive a company that keeps vehicles &mdash; and customer satisfaction &mdash; moving forward.</p><p><b>Apply today and grow your career with Budget Auto Transporter.</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Manager – Auto Transport / Logistics

ZF Group

<div>
 <p>
  <strong>
   About the team:
  </strong>
 </p>
 <p>
  We are looking for a Customer Logistics Engineer for our Arifiye location.
 </p>
 <p>
 </p>
 <p>
  <strong>
   What you can look forward to as Customer Logistics Engineer:
  </strong>
 </p>
 <ul>
  <li>
   Ensure the follow-up and control of customer call-off schedules
  </li>
  <li>
   Plan primary needs in coordination with Logistics team leader.
  </li>
  <li>
   Assign dispatch quantities and ensure dispatch monitoring.
  </li>
  <li>
   Control call-off differences; in case of big differences, running escalation via Logistics Team Leader.
  </li>
  <li>
   Contact partner for customer audits concerning any logistics issues.
  </li>
  <li>
   To participate in the cooperation in monthly planning circles.
  </li>
  <li>
   Plan Phase-in and phase-out of customer orders.
  </li>
  <li>
   Contribute in preparing reports of customer logistics. (e.g. internal and external delivery reliability.)
  </li>
  <li>
   Control production in order to ensure quantities and delivery deadlines.
  </li>
  <li>
   Managing outbound invoicing/e-invoicing processes.
  </li>
  <li>
   Maintaining and updating SAP R/3 SD module master data and SAP R/3 SD module related improvements.
  </li>
  <li>
   Plans, realizes and updates product packaging in cooperation with customers.
  </li>
  <li>
   Internal layered audit of real shipments on a regular basis.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your profile as Customer Logistics Engineer:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering.
  </li>
  <li>
   Minimum 3 years in the automotive industry, customer logistics management.
  </li>
  <li>
   Minimum 3 years of SAP systems experience.
  </li>
  <li>
   Fluent in English.
  </li>
  <li>
   Preferable experience in continuous improvement and lean projects.
  </li>
  <li>
   Good communication, analytical skills, assertiveness and customer focus.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Why you should choose ZF:
  </strong>
 </p>
 <p>
  An employment contract in a stable, global company.
 </p>
 <p>
  Private health insurance and employee package.
 </p>
 <p>
  Good working atmosphere; working in an international team, interesting projects, and tasks.
 </p>
 <p>
 </p>
 <p>
  ERP: The position is part of the ZF Global Employee Referral Program.
 </p>
</div>


Customer Logistics Engineer

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Logistics Engineer
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Arifiye, 54, TR, 54580
</div></div></div></div><p></p><div><div><div><div><p>Req ID 83008 | Sakarya, T&uuml;rkiye, ZF CVS Turkey Fren Sistemleri Sanayi Ticaret Limited &#350;irketi</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
</div><div><p><b>
About the team:</b></p>
<p>
We are looking for a Customer Logistics Engineer for our Arifiye location.</p><br>
<p></p>
<p><b>
What you can look forward to as Customer Logistics Engineer:</b></p>
<ul>
<li>Ensure the follow-up and control of customer call-off schedules</li>
<li>Plan primary needs in coordination with Logistics team leader.</li>
<li>Assign dispatch quantities and ensure dispatch monitoring.</li>
<li>Control call-off differences; in case of big differences, running escalation via Logistics Team Leader.</li>
<li>Contact partner for customer audits concerning any logistics issues.</li>
<li>To participate in the cooperation in monthly planning circles.</li>
<li>Plan Phase-in and phase-out of customer orders.</li>
<li>Contribute in preparing reports of customer logistics. (e.g. internal and external delivery reliability.)</li>
<li>Control production in order to ensure quantities and delivery deadlines.</li>
<li>Managing outbound invoicing/e-invoicing processes.</li>
<li>Maintaining and updating SAP R/3 SD module master data and SAP R/3 SD module related improvements.</li>
<li>Plans, realizes and updates product packaging in cooperation with customers.</li>
<li>Internal layered audit of real shipments on a regular basis.</li></ul><br>
<p><br>
<b>Your profile as Customer Logistics Engineer:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in engineering.</li>
<li>Minimum 3 years in the automotive industry, customer logistics management.</li>
<li>Minimum 3 years of SAP systems experience.</li>
<li>Fluent in English.</li>
<li>Preferable experience in continuous improvement and lean projects.</li>
<li>Good communication, analytical skills, assertiveness and customer focus.</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF:</b></p>
<p>
An employment contract in a stable, global company.<br>
Private health insurance and employee package.<br>
Good working atmosphere; working in an international team, interesting projects, and tasks.</p><br>
<p></p>
<p>
ERP: The position is part of the ZF Global Employee Referral Program.</p></div></div></div><br>
<p></p>
<p>
Be part of our ZF team as Customer Logistics Engineer and apply now!</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>ERP, SAP, Engineer, Logistics, Technology, Engineering, Automotive, Operations</p></div>

American Logistics Group

<p><b>Role:</b> Sales Manager &ndash; US Logistics<br/><b>Location:</b> Mohali<br/><b>Shift Timing:</b> 6:30 PM &ndash; 3:30 AM</p><p><b>About Us</b></p><p>Founded in 2006, <b>American Logistics Group LLC</b> is a federally regulated and bonded freight brokerage. We specialize in providing reliable and customized shipping solutions through advanced technology, transparent communication, and exceptional customer service.</p><p><b>Role Overview</b></p><p>We&rsquo;re seeking a dynamic <b>Sales Manager</b> with over <b>5 years of experience in International Sales</b> to lead our US Logistics team. The ideal candidate will be target-driven, possess exceptional leadership and communication skills, and have a proven track record in managing and motivating sales teams to deliver results.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and manage a team of Sales Associates to achieve individual and team sales targets.</li><li>Drive new client acquisition through outbound sales calls and business development activities.</li><li>Support the team in negotiating freight rates with shippers and carriers.</li><li>Build and maintain strong, long-term relationships with US-based clients.</li><li>Monitor daily performance metrics, ensure productivity, and achieve revenue goals.</li><li>Handle escalations, provide strategic guidance, and assist the team in closing high-value deals.</li><li>Meet and exceed personal sales and revenue targets consistently.</li></ul><p><b>Skills &amp; Qualifications</b></p><ul><li>Minimum <b>5+ years of experience in International Sales</b> (US process preferred).</li><li>Background in <b>BPO / KPO / Logistics / Freight Brokerage</b> is a strong advantage.</li><li>Proven experience in <b>sales leadership or team management</b> roles.</li><li>Excellent <b>English communication, negotiation, and interpersonal skills.</b></li><li>Strong sales drive with the ability to perform in a <b>target-based environment.</b></li><li>Willingness to work in <b>night shifts aligned with US hours.</b></li></ul><p><b>Perks &amp; Benefits</b></p><ul><li>Fixed salary with performance-based incentives</li><li>Cab facility for pick and drop</li><li>Provident Fund (PF) and other company benefits</li></ul><p><b>Company Address:</b><br/>D91, Phase 8B, Industrial Area,<br/>Sahibzada Ajit Singh Nagar &ndash; 160055</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;55,000.00 - &#8377;100,000.00 per month</p><p>Benefits:</p><ul><li>Commuter assistance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Sales Manager - US Logistics

Magnet

<div>
 <p>
  <strong>
   Industry:
  </strong>
  Parcel Delivery, Shipping &amp; logistics
 </p>
 <p>
  <strong>
   Job Location:
  </strong>
  New Cairo, Egypt.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Act as the primary point of contact for assigned logistics clients, maintaining strong and long-term relationships.
  </li>
  <li>
   Understand clients&rsquo; supply chain requirements and provide tailored logistics solutions.
  </li>
  <li>
   Manage end-to-end service delivery, including transportation, freight forwarding, warehousing, and distribution.
  </li>
  <li>
   Monitor shipment performance, resolve service issues, and ensure on-time delivery.
  </li>
  <li>
   Identify opportunities to upsell or cross-sell value-added logistics services.
  </li>
  <li>
   Coordinate with internal teams (operations, customer service, finance, and compliance) to meet client expectations.
  </li>
  <li>
   Prepare account performance reports, KPIs, and conduct regular business reviews for clients.
  </li>
  <li>
   Track market trends, competitor activity, and industry developments to support client growth strategies.
  </li>
  <li>
   Ensure accurate account documentation, pricing agreements, and CRM updates.
  </li>
  <li>
   Handle client escalations professionally and work with relevant teams to provide timely resolutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Business Administration, Logistics, Supply Chain Management
   </strong>
   , or a related field.
  </li>
  <li>
   <strong>
    2&ndash;3 years of experience
   </strong>
   in
   <strong>
    Account Management
   </strong>
   within the
   <strong>
    Parcel Delivery, Shipping, or Logistics
   </strong>
   sector.
  </li>
  <li>
   Strong understanding of logistics operations, warehousing, and distribution processes.
  </li>
  <li>
   Excellent communication, negotiation, and relationship management skills.
  </li>
  <li>
   Analytical mindset with strong reporting and presentation abilities.
  </li>
  <li>
   Proficiency in
   <strong>
    Microsoft Office
   </strong>
   and
   <strong>
    CRM systems
   </strong>
   .
  </li>
  <li>
   Ability to manage multiple clients and priorities in a fast-paced environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Account Manager - Shipping & logistics

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