customer management specialist

The First Group

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<p>We are looking for a <strong>CRM Specialist</strong> to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.</p> <p> </p> <p><b>Key Responsibilities:</b></p> <ul> <li>Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.</li> <li>Optimize customer journeys to enhance engagement, retention, and lifetime value.</li> <li>Optimize customer journeys to enhance engagement, retention, and lifetime value.</li> <li>Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.</li> <li>Generate reports and insights to optimize future marketing strategies.</li> <li>Improve CRM processes to enhance efficiency and personalization.</li> <li>Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.</li> <li>Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.</li> </ul>
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CRM Specialist

Waffarha

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and optimize Waffarha&rsquo;s CRM system, ensuring seamless execution of customer communication strategies.
  </li>
  <li>
   Develop and implement customer journey flows to increase retention, activation, and engagement.
  </li>
  <li>
   Segment users based on behavior, demographics, and other factors to personalize communication.
  </li>
  <li>
   Create and manage multi-channel campaigns (SMS, email, push notifications, in-app messages) to engage
   <br/>
   <br/>
  </li>
 </ul>
 and retain customers.
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 <br/>
 <ul>
  <li>
   Monitor and analyze campaign performance, providing actionable insights to improve outcomes.
  </li>
  <li>
   Collaborate with marketing, product, and data teams to ensure CRM strategies align with business goals.
  </li>
  <li>
   Ensure data hygiene and accuracy within the CRM system.
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   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business, or a related field.
  </li>
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   Proven experience as a CRM Specialist or similar role.
  </li>
  <li>
   Strong knowledge of CRM platforms (e.g., MoEngage, HubSpot, Salesforce) and marketing automation tools.
  </li>
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   Ability to analyze customer data and turn insights into actionable marketing strategies.
  </li>
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   Experience in creating and optimizing automated customer journeys.
  </li>
  <li>
   Excellent communication and collaboration skills.
  </li>
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   A passion for improving customer experience and driving engagement.
  </li>
 </ul>
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Active Hires USA

<p><b>Job Title:</b> Revenue Cycle Management (RCM) Specialist</p><p><b>Location:</b> Egypt (Work from Home)</p><p><b>Company:</b> Go Physical Therapy (USA-based)</p><p><b>Job Type:</b> Full-time (Remote, Work from Home)</p><p><b>About Us:</b></p><p>Go Physical Therapy is a leading physical therapy provider based in the USA, committed to delivering exceptional care to our patients. We are seeking a skilled and experienced RCM Specialist to join our team remotely from Cairo, Egypt. This role is crucial in ensuring the smooth management of our revenue cycle and optimizing our billing processes.</p><p><b>Job Overview:</b></p><p>As an RCM Specialist, you will be responsible for managing the end-to-end revenue cycle, including patient registration, insurance verification, claim submission, and payment posting. You will collaborate with our team in the USA to ensure timely and accurate billing, minimize claim denials, and improve overall revenue collection. This position offers the flexibility of working from home, allowing you to balance your professional and personal life effectively.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Insurance Verification:</b> Confirm patient insurance coverage and eligibility prior to services being rendered.</li><li><b>Billing &amp; Coding:</b> Ensure accurate coding of medical services and procedures to maximize reimbursement.</li><li><b>Claim Submission:</b> Prepare and submit claims to insurance companies and other payers efficiently.</li><li><b>Follow-Up:</b> Track and follow up on unpaid claims, resolving issues related to claim denials or rejections.</li><li><b>Payment Posting:</b> Accurately post payments from insurance companies and patients to the correct accounts.</li><li><b>Reporting:</b> Generate and analyze reports related to revenue cycle metrics, such as days in accounts receivable, denial rates, and collection efficiency.</li><li><b>Compliance:</b> Ensure that all billing practices comply with relevant regulations and industry standards.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Experience:</b> Minimum of 1-2 years of experience in revenue cycle management or medical billing.</li><li><b>Skills:</b></li><li>Strong understanding of medical billing, coding (ICD-10, CPT), and insurance processes.</li><li>Proficiency in healthcare management software (e.g., EMR/EHR systems).</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Fluency in English: Both written and spoken fluency in English is required to effectively communicate with our USA-based team and clients.</li><li>Soft Skills: Teamwork, adaptability, and attention to detail are highly valued.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary</li><li>Opportunity to work remotely from home in Egypt</li><li>Professional development and growth opportunities</li><li>A collaborative and supportive work environment</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;10,000.00 - E&pound;18,000.00 per month</p><p>Experience:</p><ul><li>Revenue Cycle Management Specialist: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

Revenue Cycle Management (RCM) Specialist - remotely

James Allen

<div><p>R2Net Inc. is seeking a dynamic and results-oriented CRM Specialist to join our marketing team. In this role, you will be responsible for managing and optimizing customer relationship management (CRM) campaigns across both James Allen and Blue Nile. You will play a key role in driving customer engagement, retention, and revenue growth through data-driven CRM initiatives and personalized marketing campaigns.</p><p></p><p>
Responsibilities:
</p><ul><li>Execute customer lifecycle marketing strategies to increase engagement, retention, and repeat purchases for both James
</li></ul><p>Allen and Blue Nile.
</p><ul><li>Create, test, and optimize automated email workflows (e.g., welcome series, cart abandonment, re-engagement) to drive
</li></ul><p>conversions and reduce churn.
</p><ul><li>Collaborate with cross-functional teams (e.g., product, analytics, design) to execute tailored CRM campaigns that align with
</li></ul><p>product launches, seasonal promotions, and business objectives.
</p><ul><li>Analyze CRM data, customer behavior, and campaign performance to measure effectiveness and identify opportunities for
</li></ul><p>improvement.
</p><ul><li>Monitor industry trends and best practices in CRM to implement innovative strategies and tools that improve customer
</li></ul><p>engagement and experience.
</p><ul><li>Maintain customer data integrity and ensure compliance with data protection regulations (e.g., GDPR, CCPA).
</li><li>Report on key CRM metrics such as open rates, click-through rates, conversion rates, and customer retention to senior
</li></ul><p>leadership.
</p><ul><li>Support A/B testing and campaign optimization to continually improve the effectiveness of CRM communications.
</li><li>Work with customer service and support teams to understand customer feedback and incorporate insights into CRM
</li></ul><p>strategies.
</p><ul><li>Develop and execute customer loyalty/retention programs for both Blue Nile and James Allen.
</li><li>Execute direct mail campaigns and manage vendor interactions.</li></ul><p><b>
Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business, or a related field.</li><li>2+ years of experience in CRM, email marketing, or customer engagement in an e-commerce or retail environment.
</li><li>Proficiency in CRM platforms (e.g., Salesforce, HubSpot, Klaviyo) and email marketing tools (e.g., Mailchimp, Marketo, or similar).
</li><li>Strong understanding of customer segmentation, lifecycle marketing, and personalization strategies.
</li><li>Data-driven mindset with the ability to analyze customer data and campaign performance to inform decisions.
</li><li>Excellent written communication skills and the ability to create engaging, personalized content for a variety of customer segments.
</li><li>Ability to collaborate cross-functionally with marketing, product, and design teams.
</li><li>Highly organized with strong project management skills and attention to detail.
</li><li>Familiarity with data privacy regulations (GDPR, CCPA) and best practices for handling customer data.
</li><li>Experience with segmentation and automation strategies in CRM systems.
</li><li>Familiarity with data visualization tools (e.g., Tableau, Google Data Studio) to present CRM insights.
</li><li>Prior experience with direct mail advertising efforts.
</li><li>Demonstrated experience with customer loyalty and retention.
</li><li>Previous experience working with A/B testing tools and methodologies to optimize campaigns.
</li><li>Quick to learn and adapt to overcome challenges.
</li><li>Enjoys working in an environment with a lively, engaged, and passionate team culture</li></ul><p><b>
Benefits</b></p><p>
At R2Net - James Allen &amp; Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:</p><p></p><ul>
<li>
Hybrid Work Environment</li>
<li>Paid Time Off</li>
<li>Medical, Dental, Vision and Prescription Insurance</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Flexible Spending Account | Health Savings Account</li>
<li>Tuition Reimbursement</li>
<li>Employee Discount</li>
<li>Parental Leave</li>
Life Insurance<br>
<li>
</li>
</ul><p>Annual base pay: $70,000 - $90,000. Final pay rate shall be determined and is based on experience and qualifications.<br>
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At this time, R2Net will not sponsor a new applicant for employment authorization for this position.<br>
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Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1</p></div>

Siemens Healthineers

<div><div><div><div><div><div><b>Job ID
</b></div><div>483594
</div></div><div><div><b>Posted since
</b></div><div>03-Nov-2025
</div></div><div><div><b>Organization
</b></div><div>Siemens Healthineers
</div></div><div><div><b>Field of work
</b></div><div>Finance
</div></div><div><div><b>Company
</b></div><div>Siemens Healthcare Limited
</div></div><div><div><b>Experience level
</b></div><div>Early Professional
</div></div><div><div><b>Job type
</b></div><div>Full-time
</div></div><div><div><b>Work mode
</b></div><div>Office/Site only
</div></div><div><div><b>Employment type
</b></div><div>Permanent
</div></div><div><div><b>Location(s)
</b></div><div><ul><li>Riyadh - Ar Riyad - Saudi Arabia
</li></ul></div></div></div></div></div><div><div><div><div><div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
</p><p>Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p><div>
Apply now for the position of Credit Management Specialist - Saudization and you will support our cash collection and customer follow-up activities</div><b>
Your Role:</b><div><div><br>
<ul><li>Follow up with customers by phone, email, and visits to ensure timely collection of receivables.</li></ul>
<ul><li> Coordinate with internal teams to resolve invoice or payment issues.</li></ul>
<ul><li> Maintain up-to-date records of customer accounts and collection status.</li></ul>
<ul><li>Prepare simple reports on overdue accounts and collection progress.</li></ul>
<ul><li>Support the Head of Collection/AR in day-to-day collection activities.</li></ul>
<p><b>Your Expertise:</b></p>
<ul><li> Saudi National with Bachelor&rsquo;s degree in Finance, Accounting, or Business OR High School diploma with strong practical experience in credit/collections.</li></ul>
<ul><li> 2+ years of experience in credit control, receivables, or cash collection.</li></ul>
<ul><li>Good English level (reading/writing for work communication).</li></ul>
<ul><li>Good communication and negotiation skills in Arabic.</li></ul>
<ul><li>Willingness to travel within KSA for customer visits.</li></ul>
<ul><li> Proficiency in MS Office (Excel, Word); ERP system experience is a plus.</li></ul><p><b><br>
Who we are:</b></p><p><br>
<br>
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p><p></p><p><b>
How we work:</b></p><p><br>
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site</p><p></p><p>
As an equal opportunity employer, we welcome applications from individuals with disabilities.</p><p>
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.</p><p><b>
To all recruitment agencies:</b>
</p><div>Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.</div></div></div></div></div></div></div></div></div>

Collection Specialist - Saudization

Healthrix

<p><b>Overview</b><br/>As an RCM Specialist, you will play a pivotal role in the revenue cycle management process, ensuring that our healthcare operations run smoothly and efficiently. You will be responsible for managing medical billing, coding, and collections to optimize revenue flow while maintaining compliance with industry standards. Your expertise in medical terminology and coding systems will be essential in facilitating accurate documentation and processing of medical records.</p><p><b>What you&rsquo;ll do</b></p><ul><li>Review and analyze patient records to ensure accurate coding using ICD-9, ICD-10, CPT coding, and DRG (Diagnosis-Related Group) methodologies.</li><li>Process medical billing and collections efficiently to maximize revenue recovery.</li><li>Collaborate with healthcare providers to clarify documentation and coding discrepancies.</li><li>Utilize EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems for data entry and retrieval of patient information.</li><li>Maintain up-to-date knowledge of medical terminology, coding guidelines, and billing regulations.</li><li>Conduct audits of medical records to ensure compliance with legal and regulatory requirements.</li><li>Provide support in resolving billing inquiries from patients or insurance companies promptly.</li><li>Assist in training staff on best practices related to medical coding and billing processes.</li></ul><p><b>Basic qualifications</b></p><ul><li>Proven experience in medical office settings with a focus on RCM processes.</li></ul><p><b>Preferred qualifications</b></p><ul><li>Proficiency in DRG, CPT coding, ICD-9, ICD-10, and general medical coding practices.</li><li>Familiarity with EMR and EHR systems for effective patient data management.</li><li>Strong understanding of medical terminology and documentation standards.</li><li>Excellent communication skills for effective collaboration with healthcare teams and patients.</li></ul><p><b>Why you&rsquo;ll love it here</b><br/>We are dedicated to fostering an environment where our employees can thrive both professionally and personally. Our commitment extends beyond just the workplace; we offer a range of benefits designed to support your overall well-being.</p><p><b>Our benefits include:</b></p><ul><li>Comprehensive health coverage options that cater to your needs.</li><li>Opportunities for professional development and continuous learning.</li><li>A supportive workplace culture that values teamwork and collaboration.</li><li>Resources aimed at enhancing your physical and mental health. Join us as we strive to enhance the quality of care through effective revenue cycle management! Your contributions as an RCM Specialist will directly impact our mission to provide exceptional healthcare services while ensuring financial sustainability.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

RCM Specialist

Goodyear

<div><p><b>About Goodyear
</b></p><p></p><p>We&rsquo;re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we&rsquo;re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you&rsquo;re ready to embrace change and make an impact in your career, let&rsquo;s go.
</p><p></p><p><b>Why This Role Matters
</b></p><p></p><p>As a Customer Administration and Billing Specialist, you'll play a key role in making an impact by contributing to our company&rsquo;s strategy and driving operational excellence. You'll be part of an experienced team working on our billing processes and are in constant contact with our customers. This is great opportunity for someone who is passionate about continuous improvement, collaboration, and achieving ambitious targets .
</p><p></p><p><b>What You'll Do
</b></p><ul><li>Do complete- and correct invoicing: billing due list and error handling, blocked documents: price-checks and removal of billing blocks, rebate agreements: settlement and reversal of unused accruals,
</li><li>Invoice claims and disputed amouts: credit-/ debit note handling.
</li><li>Responsible for invoicing processes including e-invoice, e-archive, e-ledger applications
</li><li>Maintain the billing system
</li><li>Post incoming customer invoices
</li><li>Ensure compliance with financial documentation and maintain records for audit &amp; tax processes
</li><li>Support tax team with copies of invoices &amp; re-issue the invoices.
</li><li>Manage Sovos (E-Invoice system)
</li>Handle Customer Master Data activities<br>
<li>
</li></ul><p></p><p><b>What You'll Bring
</b></p><ul><li>Commercial education or related field of education
</li><li>Overall work experience of at least 3-5 years
</li><li>Work experience in Billing &amp; Systems Operations (desired)
</li><li>Work experience in Sales Operations or Customer Service
</li></ul><p></p><p>Ability to:
</p><ul><li>Work in a team: support team goals, take initiative, seek to give and receive help and feedback
</li><li>Work independently in order to ensure all the requirements are met as per the schedule
</li><li>Work cross-functional (able to establish a strong relationship and collaboration with the team and the stakeholders through efficient and effective communication, using standard tools and conventions, both in calls as through other media)
</li><li>Fulfill requirements within scope and on schedule
</li><li>Communicate and behave professional both verbal and non-verbal in the appropriate environment
</li><li>Manage and consolidate high data and set the right priorities
</li><li>Good organizational and time management skills
</li><li>Fluency in business English, both speaking and writing
</li><li>Being proactive and joined-up thinking
</li><li>Distinct numerical reasoning and sense of accuracy
</li><li>Process comprehension (inter-sectional)
</li><li>Profound IT Skills especially Microsoft Office as Excel and Power Point and SAP R/3 SD Module
</li><li>Confident and professional behaviour throughout all hierarchy levels of the business
</li></ul><p></p><p>We welcome applicants from a wide range of backgrounds and experiences. Even if you don&rsquo;t meet every listed qualification, we encourage you to apply.
</p><p></p><p>#LI-NF1
</p><p></p><p>Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .
<br>
<br>
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.</p></div>

Customer Admin & Billing Specialist

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10000 customer management specialist jobs NEAR_ME

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Customer Admin & Billing Specialist