customer marketing manager

Reckitt

<div></div><div><div><div><div>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</div></div><div><div><h2 class="jobSectionHeader"><b>
Sales
</b></h2></div><div>Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.</div></div><div><div><h2 class="jobSectionHeader"><b>
About the role</b></h2>
</div><div><p>
Dive into the dynamic world of trade marketing with Reckitt and be at the forefront of driving growth and elevating brand presence. As a Senior Shopper &amp; Customer Marketing Manager, you will build and execute go-to-market strategies that resonate with our trade channels and customers. This role is your opportunity to bring creativity and analytics together, influencing sales and creating lasting impacts on the market. Embrace the opportunity to leave a distinctive mark on our business, driving both our growth and yours.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Your responsibilities</b></h2>
</div><div><ul><li>The role requires frequent interaction with the sales field force, Marketing and Supply teams.</li>
<li>Mainly responsible for driving the PLAN excellence Width, Depth &amp; Efficiency measures for their respective brand/ channel</li>
<li>Plays a key role within the Country Sales team, driving excellence in store (4P) execution across key customers/key accounts.</li>
Ensuring Price Corridor and Trade Pricing Balance across the National landscape<li> meanwhile catering to different channel/ regional needs</li>
<li>Managing trade marketing activities within the allocated budget; ensuring that actual expenditures do not exceed the trade budget.</li>
<li>Analyzing and reporting any variations in the actual trade marketing expenditure versus budgeted.</li>
<li>Developing strong insights with field interactions to creatively come up with consumer promotion propositions for the marketing team</li>
<li>Forecasting Demand Planning streams for upcoming months, in line with liquidation plans for each region/channel</li>
<li>Developing push tactics (instore executions) synonymous with pull generated (marketing end) for a holistic Reckitt brand presence in store.</li>
<li>Interact with key stakeholders especially including Finance, Supply, Marketing and Sales account teams.
</li><li>Manage the costing of trade promotions periodically and settle distributor claims</li>
<li>Conduct periodic internal audits of key customers, identify the pertinent issues and suggest remedies</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>The experience we're looking for</b></h2>
</div><div><ul><li>Planning &amp; Monitoring: Proactively collect and analyse relevant data and, where necessary, seek new data sources to identify opportunities for corrective action and growth.</li>
<li>Building Business / Customer Relationships: Leads in the management of stakeholder interests and continually enhances relationships while building new stakeholder and company linkages</li>
<li>Negotiation &amp; Influence: Plans and undertakes complex and contractual business negotiations with major customers</li>
<li>Educated to minimum bachelor&rsquo;s degree level ideally in a business-related subject</li>
<li>6-7 years of FMCG experience in Sales / Trade Marketing / Marketing and Key Account Management</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>The skills for success</b></h2>
</div><div>Trade Marketing, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, financial accumen, commercial accumen, Sales negotiation, P&amp;L Management, Strategy Execution, Operational Excellence.</div></div><div><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2>
</div><div>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</div></div><div><div><h2 class="jobSectionHeader"><b>
Equality</b></h2>
</div><div>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</div></div></div></div>

Senior Shopper & Customer Marketing Manager - OTC & Durex, Middle East

komar pot indian restaurent

<p>Job Summary</p><p>We are looking for an experienced and dynamic Marketing Manager to lead and execute marketing strategies to increase brand awareness, customer engagement, and sales growth. The ideal candidate should have strong leadership skills, creativity, and experience in both online and offline marketing.</p><p>Key Responsibilities</p><ul><li>Develop and implement comprehensive marketing strategies for the company.</li><li>Manage social media platforms, digital campaigns, and online advertisements.</li><li>Plan and execute promotional campaigns, offers, and events.</li><li>Analyze market trends and competitor activities.</li><li>Coordinate with operations and sales teams to drive revenue growth.</li><li>Monitor and report on marketing performance and ROI.</li><li>Manage branding, content creation, and advertising materials.</li><li>Build relationships with agencies, suppliers, and partners.</li><li>Oversee marketing budget and ensure cost-effective campaigns.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.</li><li>Minimum [3&ndash;5] years of experience in marketing (F&amp;B experience is an advantage).</li><li>Strong knowledge of digital marketing, social media, and analytics tools.</li><li>Excellent communication and leadership skills.</li><li>Creative mindset with strong analytical ability.</li><li>Ability to work under pressure and meet targets.</li></ul><p>Job Types: Full-time, Permanent</p>

MARKETING MANAGER- FEMALE CANDIDATE ONLY

Etisalat

<div><div><b>Mass Marketing Revenue Manager.Consumer Segments</b> <b>-</b> <b>(</b><b>26000019</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
Planning &amp; execution of the Mass Market revenue growth strategy from conception to inception ensuring Etisalat Market competitiveness &amp; budget achievement.</p><p><b>
Report To Position Name</b></p><p>
Design &amp; apply tactics to maximize the Mass segment base revenue growth.</p><p>
Manage and develop Akwa Kart product in terms of base and revenues in terms of base engagement, continuity and value per subscriber.</p><p>
Planning and Managing tactics &amp; offers to develop customer value across Mass &amp; Akwa Kart base.</p><p>
Define market potential and prospects based on market dynamics and design needed relevant propositions &amp; promotions to attract and develop Akwa Kart &amp; Mass customers.</p><p>
Managing the execution of Mass segment Marketing Calendar with all activities related to the Mass revenues &amp; Akwa Kart activities.</p><p>
Oversee Akwa Kart Customers&rsquo; End-to-End experience and engagement.</p><p>
Lead Mass revenue team to develop innovative propositions for the Mass market segment, based on targeted segments specifications for base development and revenues, to achieve the Mass market budget and enhancing the Mass market segment products and services.</p><p>
Monitor performance of Mass segment revenues &amp; Akwa Kart metrics such as usage drivers, sub profiling, segment &amp; regional penetration&hellip;. etc., in order to maintain an updated overview on different customer performance variables.</p><p>
Manage designing / updating tariff structures and pricing strategies for Mass segment in response to market dynamics or change in customer behaviors to ensure leadership and superiority of offering vs. the other market players.</p><p>
Lead Mass revenue team to analyze &amp; understand the market conditions and dynamics and different sales channels capabilities in relations to the competition and customers&rsquo; needs.</p><p>
Initiate periodical market research activities to maintain market position understanding, customers habits changes and potential market opportunities and gaps.</p><p>
Manage periodical Mass revenues &amp; Akwa Kart performance reports to be shared with Management.</p><p>
Coordination with various stakeholders across the organization (Sales, CC, IT, CX, Pricing, Finance &hellip;&hellip;.etc) to provide the best viable value-based product and customer experience for Mass segment &amp; Akwa Kart platform.</p><p>
Hire high caliber candidates in relevance to segment KPIs.</p><p>
Develop the team members&rsquo; technical &amp; soft-skills</p><p>
Maintain a sustainable &amp; motivated team.</p><p></p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
NA</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
NA</p><p><b>
EXPERIENCE_ESSENTIAL</b></p><p>
NA</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
NA</p><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><p>
NA</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Manager</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 08/Feb/2026, 6:41:08 AM</div></div>

Mass Marketing Revenue Manager.Consumer Segments

Louzan Group

<p><b>Job Summary:</b></p><p>As a CRM and Loyalty Program Manager, you will be responsible for leading the development and execution of customer relationship management strategies and loyalty initiatives across our luxury fashion and hospitality portfolio. In this role you will drive customer acquisition, retention, engagement, and lifetime value through data-driven insights, personalized experiences, and premium loyalty programs aligned with the brand&rsquo;s luxury positioning.</p><p><b>Job Responsibilities:</b></p><p><i><b>CRM Strategy &amp; Customer Lifecycle Management</b></i></p><ul><li>Develop and implement CRM strategies to enhance customer acquisition, retention, and lifetime value.</li><li>Design customer lifecycle journeys across fashion retail and hospitality touchpoints.</li><li>Build segmentation strategies based on behavior, purchase history, and customer preferences.</li><li>Drive personalized communication strategies across email, SMS, WhatsApp, and digital platforms.</li><li>Ensure a seamless omnichannel customer experience across stores, e-commerce, and hospitality outlets.</li></ul><p><i><b>Loyalty Program Development &amp; Management</b></i></p><ul><li>Design, launch, and manage tiered loyalty programs aligned with luxury brand standards.</li><li>Develop reward structures, VIP benefits, experiential incentives, and exclusive member privileges.</li><li>Monitor program performance including member acquisition, engagement, redemption rates, and ROI.</li><li>Continuously optimize loyalty offerings to increase repeat purchases and cross-category engagement.</li><li>Collaborate with retail and hospitality teams to integrate loyalty benefits across both sectors.</li></ul><p><i><b>Data Analytics &amp; Insights</b></i></p><ul><li>Analyze customer data to identify trends, buying patterns, churn risks, and upsell opportunities.</li><li>Develop dashboards and performance reports for senior management.</li><li>Track KPIs including CLV (Customer Lifetime Value), retention rate, repeat purchase rate, and campaign performance.</li><li>Ensure data accuracy, compliance, and governance in CRM systems.</li></ul><p><i><b>Campaign Management &amp; Personalization</b></i></p><ul><li>Plan and execute targeted CRM campaigns including product launches, private sales, events, and hospitality experiences.</li><li>Implement automated workflows and triggered communications (birthday, anniversary, reactivation, VIP invites).</li><li>Work closely with creative and digital teams to ensure brand-aligned communication.</li></ul><p><i><b>Technology &amp; Systems Management</b></i></p><ul><li>Manage CRM platforms and loyalty management systems.</li><li>Coordinate with IT and external vendors for system enhancements and integrations.</li><li>Ensure CRM integration with POS, e-commerce, and reservation systems.</li><li>Maintain compliance with data protection regulations.</li></ul><p><i><b>Cross-Functional Collaboration</b></i></p><ul><li>Partner with retail store managers and hospitality teams to enhance member experience at physical touchpoints.</li><li>Train store and front-office teams on loyalty program benefits and customer engagement best practices.</li><li>Align CRM initiatives with overall marketing campaigns and brand strategy.</li></ul><p><b>Qualifications &amp; Experience:</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field (MBA preferred).</li><li>8 &ndash; 10 years of experience in CRM, loyalty programs, or customer marketing within luxury retail, fashion, or hospitality.</li></ul><p><b>Knowledge &amp; Skills</b>:</p><ul><li>Strong experience with CRM platforms (e.g., Salesforce, SAP CRM, HubSpot, or similar).</li><li>Experience designing premium/VIP loyalty programs.</li><li>Strong analytical skills with ability to interpret customer data and translate into strategy.</li><li>Strategic thinking with strong execution capability.</li><li>Data-driven decision making.</li><li>Strong understanding of luxury consumer behavior.</li><li>Exceptional stakeholder management skills.</li><li>Detail-oriented with strong organizational skills.</li><li>Customer-first mindset with brand sensitivity.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Where are you currently located?</li><li>What is your current monthly salary in AED?</li><li>What is your expected monthly salary in AED?</li><li>What is your notice period in days?</li></ul>

CRM & Loyalty Program Manager

Minor Hotels

<div>
 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
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 <strong>
  Job Description
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 <p>
  You will be assisting the Marketing Manager in all marketing matters, develop marketing plans and strategies and maintain relationships with media bodies, society, opinion leaders and other key stakeholders to ensure that the brand is moving to the desired directions. The overall objective is to position the hotel properly in order to achieve the marketing objectives, to match the business strategy and to represent our hotel and brand to guests from all over the world. We treat our guests and our team members with respect and work hard to deliver the highest quality of service to all.
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 <strong>
  Qualifications
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  &bull; Bachelor degree in Marketing
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  &bull; Some experience in marketing fields
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  &bull; Connection with media, marketing agencies and/or event organizers would be beneficial
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  &bull; Strong interpersonal skills
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  &bull; Good proficiency in English
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  &bull; Computer acquirements in MS Office
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</div>


Cluster Marketing Executive

PepsiCo

<div>Overview:
<div>
Support the company&rsquo;s overall strategic end to end pillar &amp; Support customer marketing agenda across MEA for Away from Home sub-channels and for Digital Commerce to achieve CAGR Growth by delivering best-in-class customer activation across all MEA markets. The associate will support translating brand and channel strategies into toolkits, activation and execution while ensuring flawless delivery of initiatives with internal teams and external partners. The role&rsquo;s scope spans activation development, toolkit localization, visibility planning, and execution tracking, acting as the operational engine that enables seamless, and high-quality customer marketing outputs across MEA marketing and across Away from home &amp; Digital Commerce channels.</div>
Responsibilities:
<div>
1. End to End Customer Marketing Calendar Management: Own AFH &amp; dComm Activation calendar and execute for national and regional key accounts across all MEA markets. Support customer activation planning by building activation plans per customer and maintaining synchronized calendars across functions and markets.<br>
Accountability: Execute / Support<br>
Impacted: Brand team, Commercial teams, Customers (by market)<br>
2. Co-Lead WCCE Process: Support customer management by co-leading the WCCE process, including JBPs, Discovery sessions, Big Bets, and Growth Summit planning, ensuring priorities are translated into actionable customer marketing deliverables throughout the year (MBRs, QBRs, leadership reviews).<br>
Accountability: Support<br>
Impacted: Commercial Team, Customer (by market)<br>
3. 3VE + Perfect Digital Store &amp; Toolkit Development: Develop perfect store standards and track execution excellence. Create and localize customer marketing toolkits by translating brand and channel strategies into customer-ready &amp; bottler- ready activation materials, ensuring timely delivery and alignment with briefs.<br>
Accountability: Lead / Execute<br>
Impacted: Brand team, Commercial teams, Customers (by market)<br>
4. Execution Tracking &amp; Reporting: Track and report activation execution, including updates, assets, and KPIs. Compile post-activation reporting with insights and gaps to drive continuous improvement.<br>
Accountability: Lead / Execute<br>
Impacted: Brand team, Commercial teams, Customers (by market)<br>
5. Agency Management &amp; Briefings: Manage relationships with external agencies, including briefing, coordinating timelines, reviewing outputs, and ensuring deliverables meet brand, customer, and quality standards. Act as the primary point of contact between internal teams and agencies to ensure seamless execution of all customer marketing initiatives.<br>
Accountability: Lead / Execute<br>
Impacted: Agencies, Brand team, Commercial teams, Customers (by market)<br>
6. Activation POSM Management: Manage POSM design, production, and deployment. Coordinate artwork development, production timelines, quantities, and allocation across markets to ensure visibility and activation execution excellence.<br>
Accountability: Lead / Execute<br>
Impacted: Brand team, Procurement, Activation Agencies, Customers (by market)<br>
7. Cross-Functional Coordination: Drive cross-functional alignment for activation readiness, ensuring all internal and external stakeholders are on track with briefs, timelines, and deliverables.<br>
Accountability: Support<br>
Impacted: Brand team, Commercial teams, Agencies, Customers (by market)<br>
8. Operational &amp; Budget Management: Support customer marketing operational processes and budgets, including agencies onboarding, POs, invoicing follow-up, budget tracking, and documentation to ensure efficient financial management.<br>
Accountability: Lead / Execute<br>
Impacted: Finance, Procurement, Agencies<br>
9. Elevated Beverage Experience Collaboration: Collaborate with the global team to shape and deliver the forward-looking Elevated Beverage Experience, ensuring local relevance, seamless activation, and alignment with future customer marketing priorities.<br>
Accountability: Support<br>
Impacted: Global teams, Brand, Innovation, Market teams, Key Customers<br>
10. Shopper &amp; Category Insight Integration: Support the integration of shopper and category insights by assisting in pulling insights, analyzing activation performance, and applying learnings to future toolkits and customer plans.<br>
Accountability: Support<br>
Impacted: Insights team, Brand, Commercial teams, Customers</div>
Qualifications:
<ul><li>5+ years of relevant experience in marketing or customer activation.</li><li>Hands-on experience in on-ground activations and campaign execution.</li><li>Experience in AFH &amp; dComm</li><li>Bachelor&rsquo;s degree in Marketing, Business, or a related field.</li><li>Strong communication and interpersonal skills with the ability to influence cross-functional teams.</li><li>Demonstrated functional expertise within FMCG</li><li>Ability to manage multiple priorities, work under tight deadlines, and drive flawless execution.</li><li>Project &amp; Calendar Management &ndash; ability to manage multiple campaigns, timelines, and activations simultaneously.</li><li>Agency &amp; Vendor Management &ndash; experience briefing, coordinating, and reviewing outputs from agencies.</li></ul></div>

Customer Marketing Associate

PriceLabs

<div>Preferable Location(s): Mumbai, India | Bengaluru, India | Pune, India | Hyderabad, India | Delhi, India | Chennai, India | Kolkata, India | Panaji, India | Thiruvananthapuram, India
<div>Work Type: Full Time</div></div>
<br>Note: We are only open to Individuals who reside in India for this position.
About the Role:
We are looking for a forward-thinking and technical Customer Lifecycle Marketer to act as the pilot for our AI-driven communication strategy. In this dual-focus role, you will oversee our existing AI Outbound Agent to drive customer acquisition, while simultaneously designing new AI agents to automate and personalize our lifecycle retention campaigns.
You will bridge the gap between demand generation, customer retention, and artificial intelligence. The ideal candidate is not just a copywriter or analyst, but an &quot;AI Operator&quot; capable of guiding autonomous agents to deliver human-quality engagement at scale.
Key Responsibilities:
AI-Driven Outbound &amp; Acquisition:
Manage the Outbound AI Agent: Act as the primary supervisor for our AI agent that handles outbound marketing. You will monitor its outputs, refine its prompts, and continuously improve its logic to ensure high-quality interactions.
Strategic Campaign Execution: Oversee the design and execution of targeted cold email campaigns. While the AI handles the heavy lifting, you will set the strategy and guardrails.
List Management &amp; Segmentation: Manage and segment lead lists to ensure the AI agent is targeting the right prospects with the right context.
Optimization: Analyze the AI's performance and provide data-driven recommendations to improve its response rates and conversation quality.
Lifecycle Strategy &amp; AI Innovation:
Architect Lifecycle Agents: Lead the initiative to build and train new AI agents dedicated to lifecycle marketing. You will design workflows that allow AI to autonomously nurture subscribers through the customer journey.
Subscriber Segmentation: Analyze and segment the existing subscriber base to identify key cohorts and determine which segments are best suited for AI-driven vs. static nurturing.
Data-Driven Personalization: Utilize tools such as Google BigQuery, Hightouch, and Customer.io to feed clean data to our AI agents, ensuring they have the context needed to hyper-personalize messages.
Retention Strategy: Develop strategies to increase retention rates and re-activate churned customers, leveraging AI to detect at-risk signals and intervene automatically.
Optimization, Analysis &amp; Compliance:
Performance Reporting: Monitor and analyze campaign performance using key metrics such as open rates, click-through rates, and goal conversion rates.
Compliance &amp; Safety: Ensure all AI-generated communications comply with email marketing regulations and best practices, acting as the final quality assurance check to prevent &quot;hallucinations&quot; or off-brand messaging.
About You:
Experience: 3-5 years of experience in customer lifecycle marketing roles.
AI Literacy: You have hands-on experience using AI tools (LLMs, agents, or automation platforms). You understand prompt engineering and how to &quot;guide&quot; an AI model to improve its output over time.
Technical Skills: Strong Excel, SQL, and analytical skills to measure agent performance.
Tool Proficiency: Proficiency in email platforms (e.g., SmartLead, Customer.io) and data tools (e.g., Hightouch, BigQuery).
Writing Chops: Excellent copywriting skills. You know what &quot;good&quot; looks like, so you can train the AI to write like a top-tier marketer.
Soft Skills: Strong problem-solving abilities and critical thinking are essential when debugging agent behaviors.
How to apply for this position?
Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.
About PriceLabs:
PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.
With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.
Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.
In 2025, we scaled to;
500K+ properties syncing daily
60K+ customers worldwide
300+ globally remote team
36% diversity
Industry awards won:
SaasBoomi 2021
The Shortyz 2020
The Shortyz 2023
STRive Awards 2025
We continue to grow exponentially backed by a strong team to take us to the next level.
Why join PriceLabs?
Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, )
Work with a global team (18 countries and counting) of passionate individuals that accept open communication, empowerment, and a shared focus on customer success.
We are a freemium product, so marketing leads the charge on customer acquisition.
We are a remote-first organization and accept work from home as the norm.
PriceLabs is an equal opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate on the basis of race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Customer Lifecycle Marketer (AI-Augmented) (India - Remote)

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