customer operations associate

AZKA Global

Operations &amp; Trading AssociateCompany: Azka Global FZCLocation: DubaiType: Full-timeSalary range: 3000-4000 DhsIndustry: Hydrocarbons,Petrochemicals, Drilling Chemicals General TradingAbout AZKA Global AZKA Global is a fast-growing hydrocarbons, petrochemicals, and general-trading company with a strong mission: To deliver high-quality commodities with safety, sustainability, and operational excellence.We trade fuels, petrochemicals, oilfield chemicals, drilling additives, and equipment across global markets. As we scale, we&rsquo;re building a lean, sharp, and innovative team.Role OverviewAZKA Global is looking for a Trading Associate who can be a core member of the founding team. This person must be resourceful, analytical, spontaneous, and capable of handling multiple verticals as the company scales.You will lead key parts of our trading, operations, research, and business development activities.Key Responsibilities<ul><li>Analyze, prospect and onboard global commodity buyers from interested markets (hydrocarbons, petrochemicals, fertilizers, minerals, equipment, etc.)</li><li>Build and maintain pricing models, sourcing comparisons, margin sheets, and risk dashboards</li><li>Prepare trade proposals, cost sheets, presentations, and reports</li><li>Coordinate with suppliers, buyers, logistics partners, and internal teams</li><li>Execute end-to-end trading documentation &amp; follow-ups</li><li>Track KPIs, trade performance, and P&amp;L</li><li>Identify new products, markets, and trading expansion opportunities</li><li>Mentor, guide, and oversee the intern&rsquo;s work</li><li>Manage multiple day-to-day operational tasks as part of a lean team</li></ul>Required Skills &amp; Qualities<ul><li>Excellent Excel &amp; data analysis capability (must)</li><li>Strong research and data interpretation skills</li><li>Ability to work under pressure and meet deadlines</li><li>Time management and multi-tasking proficiency</li><li>Ownership mentality ability to run tasks independently</li><li>Good communication &amp; presentation skills</li><li>1&ndash;3 years of experience in trading, finance, supply chain, consulting, or related fields</li><li>Bachelor&rsquo;s in Business, Economics, Engineering, or similar</li><li>Knowledge of trading operations/logistics is a plus</li></ul>Why Join AZKA Global<ul><li>You will be fundamental in shaping the company&rsquo;s growth</li><li>Extremely high learning curve across multiple industries</li><li>Work directly with founders and decision-makers</li><li>Opportunity to grow into leadership roles as the company scales</li><li>Dynamic and entrepreneurial environment</li><li>Performance-based growth potential</li></ul>If you believe you are the right candidate for our organization then please share your cv to Hr@azkaglobal.comJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Operations & Trading Associate

Robert Walters

A leading global financial institution is seeking a Clearing Operations Associate to join their London-based team. The role sits within a dynamic operations department specialising in post-transaction management for exchange-traded derivative positions. CLEARING OPERATIONS ASSOCIATE Salary: £50-60kLocation: City of London Hybrid: 3 days in office/ 2 from home A leading global financial institution is seeking a Clearing Operations Associate to join their London-based team. The role sits within a dynamic operations department specialising in post-transaction management for exchange-traded derivative positions, providing you with exposure to a wide range of financial products and markets. You will benefit from flexible working opportunities, supportive leadership, and a culture that values career transparency, mobility, and personal development. If you are looking for a position where your attention to detail, collaborative spirit, and passion for finance will be recognised and nurtured, this is the perfect next step in your career. What you'll do: As a Clearing Operations Associate based in London, you will play an integral role in supporting the post-transaction management of exchange-traded derivative positions. Your day-to-day responsibilities will involve handling client queries with care and precision, maintaining open interest records across European markets, overseeing physical deliveries of various derivative products, facilitating option expiries, ensuring accurate allocation of business transactions, resolving reconciliation breaks promptly, supporting trade allocation processes, releasing regulatory reports on schedule, monitoring CCP reconciliations in real time, and collaborating with internal teams to enhance operational workflows. Success in this role requires you to be dependable, detail-oriented, responsive under pressure, and committed to delivering high-quality service while adapting quickly to new processes. Manage client queries and communications related to derivatives. Maintain open interest records across all European markets. Oversee the end-to-end process of physical delivery for derivative products. Manage and facilitate option expiry processes across all European markets. Ensure all derivatives business is accurately allocated and claimed within required timelines to support seamless transaction processing. Action and clear reconciliation breaks by T+1 through diligent monitoring and resolution activities. Support trade allocation processes as well as break resolution and give-ups to maintain operational efficiency. Release regulatory reports in accordance with deadlines while managing derivative settlements and physical deliveries. Monitor real-time central counterparty (CCP) reconciliations to ensure accurate trade processing and settlement. Collaborate closely with internal teams such as Client Operations, Control, and Operational Change Support. What you bring: Experience with derivatives products including associated clearing processes is essential. Experience using exchange GUIs or SEALs platforms would be advantageous (eg. Eurex GUI, ECS, LMEsmart). Demonstrated ability to communicate clearly both verbally and in writing when handling client queries or collaborating with colleagues on operational matters. Strong numeracy skills combined with speed and meticulous attention to detail when processing large volumes of transactions or reconciling data. Proven capability to meet regulatory deadlines while maintaining composure under pressure in a busy operations environment. Genuine enthusiasm for financial markets demonstrated through previous experience relevant to derivatives clearing or trade processing. Familiarity with Microsoft Office applications such as Excel for data analysis or reporting purposes. What sets this company apart: This organisation stands out as one of the world's premier providers of clearing services- consistently ranking among the top three clearers globally based on turnover and market share. With approximately 15 million transactions processed daily across every major time zone, they offer unparalleled exposure to international financial markets. The team supports a broad range of derivative products, offering excellent exposure across multiple markets. Their remit goes beyond that of a traditional back-office function, giving team members valuable exposure and interaction across the business. Staff are also encouraged to contribute to process improvement, automation and change initiatives, creating a dynamic and collaborative environment. The company has an impressive record of staff retention, making this an ideal opportunity for someone looking to develop and progress within the team. If you are interested, please apply today by clicking on the link below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Clearing Operations Associate

Hellmann Worldwide Logistics SE & Co. KG

<div><div>&Uuml;ber uns</div><div>
Bereit, mit uns die Zukunft zu gestalten?</div><div>
Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns &ndash; denn f&uuml;r uns z&auml;hlen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu pr&auml;gen.</div><div>
Unsere Hellmann-Kultur basiert auf vier Werten: Caring, Entrepreneurial, Forward-Thinking und Reliable. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE &ndash; mit rund 10.000 Mitarbeitenden an &uuml;ber 200 Standorten weltweit.</div><div>
For the better. Together.</div> 
<div></div>
The SF Customs Brokerage Operations Associate is responsible for effective and efficient customs clearance on relevant platforms and according to customs rules and regulations. This role ensures that all customs declarations are processed according to procedure whilst engaging with relevant stakeholders to avoid delays and complications.<div></div><div><div>
About the Job</div><ul><li>
Responsible for processing accurate custom declarations in Dubai customs - Mirsal-2 system in compliance with customs regulations &amp; requirements.</li><li>
Have extensive knowledge of Dubai customs system, procedures &amp; prevailing regulations &amp; respond to any internal or customer queries.</li><li>
 Ensure all activities within the scope of customs are handled in 100% compliance withcustom regulations.</li><li>
Arrange documentation &amp; payments via DP world system.</li><li>
Ensure timely payment request for top up of Custom Duty &amp; DP World accounts in order to ensure there is no disruption to operations.</li><li>
Maintaining reports and data as deemed necessary for the operations.</li><li>
Analyze &amp; continuously improve the customs internal working procedure to achieve efficiency &amp; productivity.</li><li>
Escalate issues if any to the Customs manager for timely resolution.</li><li>
Drive &amp; push CIP development.</li><li>
Handling any other tasks as assigned by the customs manager.</li></ul><div>
About You</div><ul><li>
Proficient knowledge of all Dubai customs regulations</li><li>
Adhernce to Trade complaince</li><li>
Team worker</li><li>
Time management skills</li><li>
Organizational and planning skills</li><li>
Attention to detail</li><li>
Strong problem solving skills combined with a solution-orientated approach</li></ul><div>
About our Benefits</div><ul><li>
A strong Team Spirit and a lot of fun together</li><li>
A safe, multi-cultural and inclusive environment</li><li>
Individual opportunities for growth and development</li></ul></div><div> 
Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabh&auml;ngig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identit&auml;t: Wir freuen uns darauf, dich kennenzulernen!</div><div></div><div>
Wenn dich diese tolle Chance begeistert und du die passenden Voraussetzungen mitbringst, dann klicke auf BEWERBEN!</div><div></div><div>
Hast Du noch Fragen? Dann wende dich bitte an unseren zust&auml;ndigen Recruiter*in.</div></div>

SF Customs Brokerage Operations Associate

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

noon

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an Onsite Operations Associate who can help us move even faster.
 
 
 
 
 
 noon&rsquo;s fastest hyper-local delivery platform, noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 <ul>
 <li>
 Working and understanding the local and in house tools to ensure all the banners, carousel and other web and app assets are deployed and monitored with high degree of accuracy.
 </li>
 <li>
 Coordinating with the commercial team for having all relevant information with regards to day on day offers, deals and Banner Products (what needs to be shown on the banner)
 </li>
 <li>
 Champion the consumer through all processes and last touch of all site collateral. Ensuring the customer journey via all routes is uniform and seamless.
 </li>
 <li>
 Work closely with the CRM (Customer Relationship Management) team for planning Push notification, emailers and accessing their performance.
 </li>
 <li>
 Coordinating with the Arabic copywriter&rsquo;s team for getting translation for all site collateral so it meets legal requirements and can be utilized on.
 </li>
 <li>
 Doing the post campaign analysis such as Banner performance, Deals performance etc. and sharing the insight with other team members and stakeholders.
 </li>
 <li>
 Maintaining detailed documents on all processes, opportunities and KPIs.
 </li>
 <li>
 Managing, scheduling and tracking of site components to align with brand campaigns and key initiatives.
 </li>
 <li>
 Collaborating with the Creative and Site Experience Teams to ensure alignment on the creative direction and implementation of onsite marketing content.
 </li>
 <li>
 Maintaining a regular and a very high degree of Onsite Quality processes to ensure creative executions align with site standards.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 Bachelors in Business Administration or a similar field
 </li>
 <li>
 Fresh or recent graduate, with a strong desire and passion for e-commerce
 </li>
 <li>
 Strong project management, problem-solving and organizational skills
 </li>
 <li>
 An individual who works collaboratively and is comfortable working in a dynamic and fast paced environment in a volatile industry
 </li>
 <li>
 Comfortable in a fast-paced, multi-tasked and high energy environment
 </li>
 <li>
 Outstanding verbal and written communication and collaboration skills
 </li>
 <li>
 History of teamwork and willingness to roll up one's sleeves to get the job done
 </li>
 <li>
 Aptitude for organization, flexibility and producing results
 </li>
 <li>
 Experience working in a similar or related role
 </li>
 <li>
 Arabic speaking skills a plus
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
</div>

Onsite Operations Associate

Magic Motion Media

Position Overview: The Crew Operations Associate will be responsible for coordinating and overseeing on-field logistics, crew scheduling, and operational requirements for shoots. The role ensures seamless collaboration between production, creative, and client teams while maintaining discipline, adherence to protocols, and timely execution. By managing logistics, crew feedback, and operational standards, the associate plays a key role in delivering high-quality outcomes and smooth client experiences.Key Responsibilities:1. Logistics &amp; Scheduling&#9679; Ensure crew confirmations via calls and calendar invites&#9679; Assist the logistics manager for shoots, including travel, accommodation, food and local permissions for crew.&#9679; Manage crew schedules, attendance and group communications to ensure timely coordination.2. Team Development &amp; Training&#9679; Coordinate with the heads to support the development of new teams and freelancers&#9679; Provide on-field work lead training and supervision to crew members.&#9679; Arrange regular feedback, brainstorming sessions, and meetings with freelancers and In-house crew.&#9679; Coordinate and assist in logistics and production executive meetings and lead the shoot plan discussion.3. Feedback &amp; Review&#9679; Conduct and review:1) after each shoot and streamline discussions2) crew feedback, including co-crews present on shoots.3) client feedback after each shoot4) feedback from post-production teams, including video and photo editors.4. Discipline &amp; Protocols&#9679; Ensure adherence to discipline, guidelines and protocols during shoots.&#9679; Oversee on-field operational needs such as equipment allocation, check-in forms, safety protocols and client interactions5. Data &amp; Backup Management&#9679; Ensure backup processes are followed, including file transfers, storage and assigning backups to multiple crew members.&#9679; Provide data handling support on-field.6. Financial &amp; Administrative Coordination&#9679; Handle financial logistics such as extra hours, client feedback forms, freelancer payment forms and expense tracking.&#9679; Support the team in managing shoot plans, vendor interactions and client communication for smooth execution.&#9679; Maintain operational checklists and ensure compliance with process standardsJob Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

Crew Operations Associate

Novarc

<div>
 
 
 About Novarc:
 
 
 
 Novarc is a venture capital firm that accelerates and invests in technologies shaping the future of intelligence in AI, HPC, Cloud, and Edge computing infrastructure. We partner with visionary founders and frontier technologies to build the intelligent infrastructure that will define the future.
 
 
 
 
 
 
 Role:
 
 
 
 This is a junior/early-career role with direct mentorship from the founder and exposure to the full VC operations lifecycle. We&rsquo;re seeking a Venture Operations Associate to manage day-to-day operations, enhance internal systems, and ensure seamless coordination across teams and stakeholders. This role serves as a critical operational pillar supporting the fund&rsquo;s growth.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Drive process improvements and operational efficiency across the firm.
 </li>
 <li>
 Develop and maintain internal workflows, documentation, and reporting structures.
 </li>
 </ul>
 
 
 
 
 
 Data, Reporting &amp; Insights
 
 
 <ul>
 <li>
 Analyze internal and portfolio data to support decision-making and performance insight.
 </li>
 <li>
 Maintain dashboards, trackers, and operating metrics for leadership and investment teams.
 </li>
 </ul>
 
 
 
 
 
 Cross-Team &amp; Stakeholder Coordination
 
 
 <ul>
 <li>
 Manage communication and workflows between internal teams, portfolio companies, and external partners.
 </li>
 <li>
 Coordinate meetings, follow-ups, and project timelines to ensure smooth execution.
 </li>
 </ul>
 
 
 
 
 
 Platform Enablement &amp; Strategic Initiatives
 
 
 <ul>
 <li>
 Lead initiatives that enhance platform capabilities, connectivity, and ecosystem engagement.
 </li>
 <li>
 Support strategic projects across investments, operations, partnerships, and firm-wide priorities.
 </li>
 </ul>
 
 
 
 
 
 Fund &amp; Investment Operations Support
 
 
 <ul>
 <li>
 Assist with preparing reports, presentations, memos, and documentation for investments and fund operations.
 </li>
 <li>
 Support compliance, record-keeping, and administrative processes as needed.
 </li>
 </ul>
 
 
 
 
 
 What we're looking for
 
 
 <ul>
 <li>
 
 1&ndash;3 years
 
 of experience in operations, fund administration, consulting, or startup operations.
 </li>
 <li>
 Strong
 
 process management
 
 , analytical, and problem-solving skills with attention to detail.
 </li>
 <li>
 Exceptional
 
 interpersonal and communication
 
 skills; comfortable working across teams and stakeholders.
 </li>
 <li>
 Familiarity with VC, startups, or technology ecosystems is beneficial.
 </li>
 <li>
 Experience in AI, Cloud, or Edge infrastructure sectors is considered advantageous.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Operations Management, Finance
 
 , or a related field.
 </li>
 </ul>
 
 
 
 
 
 
</div>

Venture Operations Associate

Search 10000+ Customer operations associate jobs near you this December. New roles added regularly across leading industries. Apply today.