customer operations associate

POPPI

About Us:We are a fast-growing women&rsquo;s western wear brand specializing in trendy and comfortable dresses and coord sets made from natural fabrics. We are committed to delivering an exceptional shopping experience and top-notch customer service.Job Overview:We are looking for a Customer Support Operations Associate to manage customer queries, assist with order processing, handle customization requests, provide fabric and size guidance, and coordinate with the operations team for order updates. The ideal candidate is customer-focused, detail-oriented, and proactive in resolving issues efficiently.Key Responsibilities:<ul><li>Respond to customer inquiries via email, WhatsApp, phone calls, and social media.</li><li>Assist customers with size guidance, fabric details, and customization requests.</li><li>Handle order-related queries, including tracking, exchanges, returns, and cancellations.</li><li>Coordinate with the operations and logistics teams for timely order updates.</li><li>Maintain customer records and ensure accurate documentation of interactions.</li><li>Identify common customer pain points and provide feedback to the marketing and product teams for improvement.</li><li>Assist in post-sales support, ensuring high customer satisfaction and retention.</li><li>Support marketing campaigns by addressing customer concerns related to promotions, discounts, and special offers.</li><li>Understand company policies to address customer issues effectively.</li></ul>Requirements:<ul><li>Strong communication skills in English and Hindi (additional languages are a plus).</li><li>Ability to handle multiple queries simultaneously with a problem-solving mindset.</li><li>Familiarity with CRM tools, WhatsApp Business, and e-commerce platforms.</li><li>Passion for fashion and an understanding of women's westernwear trends.</li><li>Ability to work in a fast-paced environment and collaborate with cross-functional teams.</li><li>Basic knowledge of computers.</li></ul>Job Type: Full-timePay: &#8377;180,000.00 - &#8377;216,000.00 per yearWork Location: In person

Customer Support Operations Associate

<div><div>WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO&mdash;it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</div>
OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations &amp; Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job Responsibilities
<ul>
<li>Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink</li>
<li>Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps</li>
<li>Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management</li>
<li>Maintain and champion strong visual standards for the sales floor</li>
<li>Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized</li>
<li>Support a safe work environment and efficient operation through strong stockroom standards and processes</li>
<li>Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests</li>
<li>Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations &amp; Visual Management team.</li>
<li>Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence</li>
<li>Demonstrate strong business acumen by leveraging metrics to support business-driving strategies</li>
<li>Resolve client needs quickly &amp; effectively ensuring customer satisfaction</li>
<li>Identify product concerns and communicate inventory needs to support the business goals</li>
<li>Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.</li>
</ul>
Operations Associate Qualifications
<ul>
<li>1+ years prior work experience in a client-centric, sales &amp; operational environment</li>
<li>Requires constant movement in and around all areas of store</li>
<li>Ability to lift, push, carry or otherwise move up to 50 pounds</li>
<li>Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder</li>
<li>Ability to stand and move for an entire shift</li>
<li>Passion for customer service and delivering exceptional experiences</li>
<li>Self-motivated with a desire to achieve results and excel individually, and as a team</li>
<li>Aligns with and embodies ALO's Guiding Principles</li>
</ul>
 Operations Associate Schedule

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS 
<ul>
<li>Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors</li>
<li>Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)</li>
<li>Monthly Store Incentives</li>
<li>Clothing Allowance</li>
<li>Free yoga classes at any of our Sanctuaries (select cities)</li>
</ul>
The Company's Associate base pay ranges from $17.00 - $19.00/ hour in Shrewsbury, NJ. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite<div><div>
<div>
<div><div><div><div><div><div><div><div><div><div><div><div><div>For CA residents, Job Applicant Privacy Policy HERE.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Operations Associate (Part-Time) - The Grove at Shrewsbury

Robert Walters

A leading global financial institution is seeking a Clearing Operations Associate to join their London-based team. The role sits within a dynamic operations department specialising in post-transaction management for exchange-traded derivative positions. CLEARING OPERATIONS ASSOCIATE Salary: £50-60kLocation: City of London Hybrid: 3 days in office/ 2 from home A leading global financial institution is seeking a Clearing Operations Associate to join their London-based team. The role sits within a dynamic operations department specialising in post-transaction management for exchange-traded derivative positions, providing you with exposure to a wide range of financial products and markets. You will benefit from flexible working opportunities, supportive leadership, and a culture that values career transparency, mobility, and personal development. If you are looking for a position where your attention to detail, collaborative spirit, and passion for finance will be recognised and nurtured, this is the perfect next step in your career. What you'll do: As a Clearing Operations Associate based in London, you will play an integral role in supporting the post-transaction management of exchange-traded derivative positions. Your day-to-day responsibilities will involve handling client queries with care and precision, maintaining open interest records across European markets, overseeing physical deliveries of various derivative products, facilitating option expiries, ensuring accurate allocation of business transactions, resolving reconciliation breaks promptly, supporting trade allocation processes, releasing regulatory reports on schedule, monitoring CCP reconciliations in real time, and collaborating with internal teams to enhance operational workflows. Success in this role requires you to be dependable, detail-oriented, responsive under pressure, and committed to delivering high-quality service while adapting quickly to new processes. Manage client queries and communications related to derivatives. Maintain open interest records across all European markets. Oversee the end-to-end process of physical delivery for derivative products. Manage and facilitate option expiry processes across all European markets. Ensure all derivatives business is accurately allocated and claimed within required timelines to support seamless transaction processing. Action and clear reconciliation breaks by T+1 through diligent monitoring and resolution activities. Support trade allocation processes as well as break resolution and give-ups to maintain operational efficiency. Release regulatory reports in accordance with deadlines while managing derivative settlements and physical deliveries. Monitor real-time central counterparty (CCP) reconciliations to ensure accurate trade processing and settlement. Collaborate closely with internal teams such as Client Operations, Control, and Operational Change Support. What you bring: Experience with derivatives products including associated clearing processes is essential. Experience using exchange GUIs or SEALs platforms would be advantageous (eg. Eurex GUI, ECS, LMEsmart). Demonstrated ability to communicate clearly both verbally and in writing when handling client queries or collaborating with colleagues on operational matters. Strong numeracy skills combined with speed and meticulous attention to detail when processing large volumes of transactions or reconciling data. Proven capability to meet regulatory deadlines while maintaining composure under pressure in a busy operations environment. Genuine enthusiasm for financial markets demonstrated through previous experience relevant to derivatives clearing or trade processing. Familiarity with Microsoft Office applications such as Excel for data analysis or reporting purposes. What sets this company apart: This organisation stands out as one of the world's premier providers of clearing services- consistently ranking among the top three clearers globally based on turnover and market share. With approximately 15 million transactions processed daily across every major time zone, they offer unparalleled exposure to international financial markets. The team supports a broad range of derivative products, offering excellent exposure across multiple markets. Their remit goes beyond that of a traditional back-office function, giving team members valuable exposure and interaction across the business. Staff are also encouraged to contribute to process improvement, automation and change initiatives, creating a dynamic and collaborative environment. The company has an impressive record of staff retention, making this an ideal opportunity for someone looking to develop and progress within the team. If you are interested, please apply today by clicking on the link below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Clearing Operations Associate

Accenture

Skill required: Order to Cash - Sales Order Processing 
Designation: Order to Cash Operations Associate 
Qualifications:BCom/Bachelor&rsquo;s degree with Finance specialization
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? The Role: The incumbent should be an expert in Order management process Working as SME role for performing AR Billing process &bull; Understanding end to end understanding of order management processes right from reviewing till execution/billing generation. &bull; Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct. &bull; Do the compliance checks before order processing in terms of credit limit review, customer BGC and share all inputs with client. &bull; Work with internal teams of clients i.e.. Finance, logistics for any order management related disputes. Functional Responsibilities: &bull; Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct. &bull; Do the compliance checks before order processing in terms of credit limit review, customer BGC and share all inputs with client. &bull; Work with internal teams of client ie. Finance, logistics for any order management related disputes &bull; Complete understanding of AR Billing, order management process, &bull; Conduct quality check publish the results and provide required feedback to team to drive improvement in accuracy of process. &bull; Evaluate customer credit worthiness before processing order management process. &bull; Prepare the SOPs, daily/weekly/monthly reporting for AR Billing activities in scope. &bull; Generate lean ideas and improvements in process by delivering the improved process controls, productivity, and accuracy. &bull;Must be an expert in solving any order management related exception &bull;Prepare and send out invoices in accordance with business rules specified by client &bull; Analyzes Billing/ related issues, understands, and explains variances, and proactively identifies potential problems and solutions Resolving the process related queries, discuss and drive the process changes/updates received from client Participate in the weekly/daily calls with Client SMEs and 
What are we looking for? &bull;Client Management Qualifications: &bull; Minimum 4-5 years of Billing experience in Finance &amp; Accounting function out of which 1.5 to 2 years in BPO or shared service centers. &bull; Minimum bachelor&rsquo;s degree in finance accounting or related field &bull; Good knowledge of Billing process &bull;Microsoft Excel &bull;Microsoft Excel VBA Programming System &amp; applications &bull; Experience of working in SAP S4 Hana, would be an added advantage &bull; Good knowledge of MS Excel &amp; word &bull; Having advanced excel knowledge would be an added advantage. Communication &amp; Interpersonal skills &bull; Ability to interact with customers for daily operational activities with client SME &bull; Excellent communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails. &bull; Closely work with team lead to drive process/organizational initiative &bull; Must be able to communicate both orally and in writing to influence others through one-on-one conversations, governance calls with client.
 
Roles and Responsibilities: &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your expected interactions are within your own team and direct supervisor &bull; You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments &bull; The decisions that you make would impact your own work &bull; You will be an individual contributor as a part of a team, with a predetermined, focused scope of work &bull; Please note that this role may require you to work in rotational shifts
 
BCom,Bachelor&rsquo;s degree with Finance specialization

Order to Cash Operations Associate

Skill required: Procurement Operations - Procurement Support 
Designation: Procurement Operations New Associate 
Qualifications:Any Graduation
 
Years of Experience:0 to 1 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. 
What are we looking for? Basic Procurement Knowledge Basic Procurement Knowledge
 
Roles and Responsibilities: &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your primary interaction is within your own team and your direct supervisor &bull; In this role you will be given detailed instructions on all tasks &bull; The decisions that you make impact your own work and are closely supervised &bull; You will be an individual contributor as a part of a team with a predetermined, narrow scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

Procurement Operations New Associate

Home healthways solution india pvt ltd

Job description:HR Operations Associate &ndash; US Process: &quot;Responsible for supporting US People Operations through effective coordination, process management, and communication with cross-functional teams, ensuring smooth and compliant workflow execution on a monthly, quarterly, and annual basis.&quot;<ul><li>Maintain clear, professional, and timely communication (reading and writing) with the US-based teams and internal departments.</li><li>Understand and interpret instructions, policies, and workflow updates shared by the US team.</li><li>Escalate any discrepancies or issues promptly with proper documentation.</li><li>Quickly grasp and document existing processes, workflows, and systems used in the US operations.</li><li>Ensure smooth onboarding and offboarding processes as per US HR guidelines.</li><li>Maintain employee records accurately in HRIS (Human Resources Information System) platforms.</li><li>Follow compliance standards relevant to US labor laws and company policies.</li><li>Update process documents and workflow charts regularly based on changes suggested by the US team.</li><li>Stay updated on changes in US HR practices, federal and state laws.</li><li>Other duties as assigned by the supervisor.</li></ul>Skills Needed:<ul><li>Excellent English reading, writing, and comprehension skills.</li><li>Good understanding of HR, compliance, and operational workflows (preferred US market).</li><li>Ability to learn and adapt quickly.</li><li>Strong coordination, time management, and problem-solving abilities.</li><li>Graduation</li><li>Two year experience candidates preferred with the same process.</li></ul>Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

HR Operations Associate – US Process

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

Search 10000+ Customer operations associate jobs near you this November. New roles added regularly across leading industries. Apply today.