customer operations associate

The Aspen Institute

<div>
 
 About Us
 
 
 
 The Aspen Institute is a global nonprofit organization whose purpose is to ignite human potential to build understanding and create new possibilities for a better world. Founded in 1949, the Institute drives change through dialogue, leadership, and action to help solve society&rsquo;s greatest challenges. It is headquartered in Washington, DC, and has a campus in Aspen, Colorado, as well as an international network of partners.
 
 
 
 ASPEN SPORTS &amp; SOCIETY PROGRAM
 
 
 
 The Sports &amp; Society Program occupies a unique place in the landscape of sports. Our mission is to convene leaders, facilitate dialogue, and inspire solutions that help sport serve the public interest. Since 2011, we have provided a venue for thought leadership where knowledge can be deepened and breakthrough strategies explored on a range of opportunities, from growing youth access to play, rethinking the model for college athlete pay and building healthy communities through sports. Our signature initiative, Project Play, launched in 2013, develops insights, ideas and opportunities to help stakeholders build healthy communities through sports. We identify gaps in access and quality in sports for young people and empower leading organizations to fill them. Each year, we promote new ideas at the Project Play Summit, the nation&rsquo;s premier gathering of leaders at the intersection of youth, sports and health.
 
 
 
 About This Role
 
 
 
 The part-time Operations Associate (20 hours/week) provides administrative support to the Sports &amp; Society team to ensure smooth program operations. Responsibilities will include building and maintaining systems that organize project work plans, foster cross-program integration, manage internal functions related to budget, finances, contracting, and grant reporting; and assist in special projects at the direction of the Executive Director. The Operations Associate will work closely with all members of the Sports &amp; Society team in order to support project operations.
 
 
 The ideal candidate is a multi-talented, experienced professional who has a passion for handling a wide range of logistical tasks including finances; demonstrates professional communication skills; is eager to learn on the job; is excited about balancing multiple, often simultaneous, activities; and has extremely high standards for the quality of their work.
 
 
 The role is a good fit for candidates seeking experience in the wide range of skills and capabilities needed to operate a nonprofit organization. The successful candidate will be creative, enjoy balancing multiple, often simultaneous, operational tasks, and have a passion for the intersection of sports, health, and collective impact.
 
 
 The Operations Associate will report to the Executive Director. The part-time salary range for this role is $35,000 to $45,000 (annualized range of $70,000 -$90,000). In accordance with our Reimagining Work policy, the Operations Associate should be willing to be in-person with colleagues a minimum of 40% of the time while having the flexibility to work remotely for the balance.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Organize and keep up to date Google drive folders, Asana (project management tool), Master Calendar.
 </li>
 <li>
 Gather information to ensure smooth transition to Salesforce CRM.
 </li>
 <li>
 Make agendas for team meetings (weekly virtual meeting, quarterly in-person meetings, and other topical meetings, as needed).
 </li>
 <li>
 Monitor budget for forecasting, invoicing and staff time allocations.
 </li>
 <li>
 Work with internal systems to develop and execute contracts.
 </li>
 <li>
 Onboard new employees.
 </li>
 <li>
 Process grant applications and related reporting requirements.
 </li>
 <li>
 Co-create project plans with other staff and report on progress.
 </li>
 <li>
 In partnership with senior staff, creates a monitoring system that allows for accountability and transparency towards project goals and deliverables.
 </li>
 <li>
 Supports executive director on special projects.
 
 
 </li>
 </ul>
 
 What You Will Need To Thrive
 
 
 
 <ul>
 <li>
 HS Diploma + 1-3 years&rsquo; experience, bachelor&rsquo;s degree preferred
 </li>
 <li>
 Strong work ethic, ambition, optimistic attitude, and commitment to excellence
 </li>
 <li>
 Excellent writing and professional communications skills
 </li>
 <li>
 Experience with budgeting/forecasting
 </li>
 <li>
 Superior attention to detail and ability to manage multiple tasks
 </li>
 <li>
 Strong computer skills, specifically expertise with Microsoft Office and Google Workspace products
 </li>
 <li>
 Familiarity and enthusiasm for use of AI tools
 </li>
 <li>
 Creative problem-solving skills and professional and polished interpersonal skills
 </li>
 <li>
 Strong interest and appreciation for sports and its role in society
 </li>
 <li>
 A desire to learn, a sense of humor, flexibility, and resourcefulness
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.
 
 
 The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.
 
 
 The Aspen Institute welcomes individuals with disabilities to participate in its programs, including the interview process. If you would like to request accommodations or hav questions about accessibility, please email hrsupport@aspeninstitute.org or call 202-736-2127 in advance of your visit. Requests for ASL or CART services should be made at least two weeks in advance when possible. We will make every effort to fulfill requests, subject to availability.
</div>

Operations Associate (Part-Time)

Podium

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
 
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
 
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
 
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
 
Role Overview
 
We are looking for a highly analytical Revenue Operations Associate to sit at the intersection of GTM strategy and AI implementation. This isn't a traditional "data entry" RevOps role; you will be the primary owner of our customer-facing AI agents and the data ecosystems that power them. You will initially manage our existing third-party AI automation stack while playing a critical role in the development and migration to our proprietary internal AI tools . Your goal is to ensure that every automated interaction is as effective - or more effective - than a human one.
 Responsibilities
 
AI Product Ownership: Manage and optimize current third-party AI automation platforms. Lead the eventual transition and implementation of internal proprietary tools.
 
Interaction Analysis & Optimization: Conduct deep-dive audits of unsuccessful customer-AI interactions. Use these insights to re-engineer prompts, update logic, and improve the user experience.
 
Prompt Engineering: Write and refine complex prompts to execute company initiatives across Sales, Marketing, and Customer Success.
 
Governance & SOPs: Establish "Rules of Engagement" and Standard Operating Procedures (SOPs) for how agentic AI interacts with our customers and internal databases.
 
Data & Analytics: Maintain CRM hygiene (Salesforce/HubSpot) and build dashboards to track KPIs like pipeline velocity, attribution, and AI resolution rates.
 
Cross-Functional Alignment: Work closely with engineering and product teams to provide feedback on internal tool requirements based on operational gaps.
 
Requirements
 
Experience: 1–3 years in RevOps, SalesOps, or Business Analytics within a fast-paced tech environment.
 
AI & Automation Logic: Strong understanding of LLMs and how to guide AI behavior through structured prompting and conditional logic.
 
Critical Thinking: The ability to "debug" a customer experience. You should be able to identify why an automation failed and propose a structural fix.
 
Technical Stack: High proficiency in CRM management (HubSpot/Salesforce) and Excel/Google Sheets.
 
Adaptability: Comfortable managing a tech stack that is actively evolving from external vendors to internal solutions.
 
Data & Analytics: Basic knowledge of SQL and BI Tools for data manipulation.
 Nice to Have
 
Experience with automation middleware (Zapier, Workato, or Tray.io).
 
Experience in a SaaS startup where you had to "wear many hats."
 
Metrics for Success
 
Automation Efficacy: Increasing the percentage of successful customer interactions handled by AI.
 
Migration Success: Seamlessly transitioning workflows from external vendors to internal tools without downtime.
 
System Integrity: Ensuring 100% data accuracy between AI platforms and our CRM.
 
Actionable Insights: Providing the leadership team with clarity on where the sales funnel is leaking and how to plug it.

Revenue Operations Associate

Sephora

<div>Job ID: 289834
 
Store Name/Number: CO-Cherry Creek (0602)
 
Address: 3000 E First Ave, Denver, CO 80206, United States (US)
 
Hourly/Salaried: Hourly (Non-Exempt)
 
Full Time/Part Time: Part Time
 
Position Type: Regular
 
 
Your Role at Sephora: As an Operations Associate , you&rsquo;ll be the backbone of the store&mdash;ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you&rsquo;re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
 
 
Key Responsibilities
<ul><li>Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards</li>
<li>Assist with visual merchandising Ensure the store reflects Sephora&rsquo;s brand through accurate promotional setups and event execution</li>
<li>Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals</li>
<li>Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered</li>
<li>Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all</li>
</ul> 
Flexible Scheduling and Reliability
<ul><li>Must meet the required minimum number of weekly shifts/ hours
<ul><li>Full Time: 30-40 hrs/week</li>
<li>Part Time: 15-29 hrs/week</li>
<li>Flex (as needed): 4-14 hrs/week</li>
</ul></li><li>Be available during peak retail operations (nights, weekends and holidays)</li>
<li>Punctuality and consistent attendance</li>
</ul> 
Qualifications/Experience
<ul><li>1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment</li>
<li>Excellent organizational and time management skills</li>
<li>Quick learner with the ability to absorb and communicate product knowledge</li>
<li>Ability to support outstanding client service</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Team player with a goal-driven mindset</li>
<li>Comfortable in a fast-paced environment with a strong client focus</li>
<li>Physically able to lift and carry up to 50 pounds</li>
</ul> 
While at Sephora, you&rsquo;ll enjoy
 
Inclusion &amp; Belonging We pledge to create a beauty community where everyone&rsquo;s uniqueness is celebrated, respected, and honored.
 
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
 
$21.75 - $24.88/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
 
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
 
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</div>

Operations Associate - Part Time

Vroom.Me

Position: Rental Reception CoordinatorLocation: St. George Regional Airport, St. George, UTHours: 15 to 30 hours per week, from 9:00 am to 10:30 pm (hours can be paired with other employee schedules and will have smaller blocks but this window is how much this position paired with other employees will cover. If hired we will try and build a schedule that fits best with your needs as best we can)Job Type: Part TimeResponsibilities: As our Rental Operator at Vroom.Me, you will be responsible for a variety of tasks to ensure the efficient functioning of our operations. Your key responsibilities will include-Customer Service:Greet customers warmly and assist them with their rental needs.Provide information about rental options, rates, and additional services.Address customer inquiries, concerns, and complaints in a professional manner.Ensure customer satisfaction throughout the rental process.Booking Assistance:Assist customers in booking car rentals, ensuring accurate contract execution.Collect necessary customer information, insurance details, and driver's license information.Provide exceptional customer service by addressing inquiries and resolving issues promptly.Reservation Management:Following the systems in place for rental reservations accurately and efficiently.Verify customer information and required documentation.Coordinate vehicle availability and ensure timely pickups and drop-offs.Maintain reservation records and update rental database as needed.Paperwork and Documentation:Prepare rental agreements and other necessary paperwork.Explain rental terms, conditions, and policies to customers.Verify driver's licenses, insurance coverage, and payment methods.Ensure all documentation is completed accurately and filed appropriately.Vehicle Inspection/Maintenance and Vehicle Transport:Conduct vehicle inspections before and after rentals.Document any damages or discrepancies and report them to the appropriate personnel.Coordinate, and assist with, vehicle cleaning, refueling, and maintenance schedules.Assist with vehicle transportation as needed, ensuring timely and safe delivery.Administrative Tasks:Assist with administrative duties such as answering phones, responding to emails, and filing paperwork.Maintain cleanliness and organization at the rental desk and office area.Collaborate with other team members to ensure smooth operations.Tackle a range of daily operational tasks, contributing to the overall efficiency of the office.Vehicle Maintanance:Wash, vacuum, and detail rental vehicles to company standards.Clean interior surfaces, windows, mirrors, and floor mats.Remove trash and personal items left behind by customers.Inspect vehicles for cleanliness, damage, and maintenance concerns.Refuel vehicles as needed and verify fuel levels before rental.Check fluid levels and tire pressure; report any issues.Move vehicles between parking areas, cleaning stations, and customer pickup locations.Ensure vehicles are properly staged and ready for customer rentals.Maintain a clean and organized vehicle preparation area.Restock cleaning supplies and notify management when inventory is low.Perform quality checks to ensure vehicles meet presentation standards.Assist with lot organization and fleet appearance.Qualifications and Qualities: We are seeking a candidate who possesses the following qualifications, skills, and qualities-Organizational Skills:Ability to manage multiple tasks simultaneously, maintain accurate records, and keep track of important details.Customer-Centric Approach:Strong communication skills and a genuine desire to assist customers in a friendly and professional manner.Attention to Detail:Thoroughness in completing tasks accurately, especially when dealing with contracts, payments, and customer information.Adaptability:Willingness to adapt to a dynamic work environment, taking on various responsibilities and learning new skills.Valid Driver's License: Necessary for potential vehicle transport tasks.Age Requirement: Must be 21 years old or older due to insurance regulations.Compensation: The compensation for this role ranges from $16 to $18 per hour, depending on the applicant's experience and the scope of duties performed.How to Apply: If you're excited to be a part of a growing team and contribute to the success of a local car rental agency, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and explaining why you'd be a great fit for the Rental Reception Coordinator role at Vroom.Me.Vroom.Me is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.Application Deadline: Please submit your application by June 22nd. We will be actively may potentially hire this position before the submission deadline. Join us in our journey to provide exceptional car rental services and be an essential part of our growing success!Job Type: Part-timePay: $16.00 - $18.00 per hourAbility to Relocate:<ul><li>Saint George, UT 84790: Relocate before starting work (Required)</li></ul>Work Location: In person

Car Rental Operation Associate

PepsiCo

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct daily &amp; weekly reconciliation on consumables/consignments and ensure that they are logged on SAP.
 </li>
 <li>
 Validate stock in CoMan on a daily basis and ensure that it is reported to the SP&amp;L team to coordinate with raw material suppliers for smooth operations.
 </li>
 <li>
 Validate BOMs of Gold item by item &amp; ensure that codes are properly matched with SKU codes.
 </li>
 <li>
 Coordinate deployment of FG from CoMan warehouse to DCs on a daily basis.
 </li>
 <li>
 Ensure raw material receiving data is submitted on SAP and share receiving documents with the WH team.
 </li>
 <li>
 Process invoices and credit notes on Aqulla.
 </li>
 <li>
 Conduct periodical witness sessions/Proficiency testing of CoMan laboratory testing in a timely manner to ensure accurate laboratory testing of the CoMan Lab team as per PepsiCo standards to mitigate any risk of poor lab testing. (E)
 </li>
 <li>
 Carry out periodical checks on finished products as per the standard sampling protocol &amp; testing to ensure that finished products are compliant with product specifications (e.g., product quality, packaging quality). (D)
 </li>
 <li>
 Manage customer complaints &amp; ensure that they are investigated by the CoMan team. Review corrective actions with tracking &amp; monitoring of CoMan customer complaints. (D)
 </li>
 <li>
 Develop &amp; report CoMan Quality KPIs to the business to ensure that CoMan is compliant with PepsiCo standards. (E)
 </li>
 <li>
 Coordinate &amp; schedule external audits (AIB/GFSI) on CoMan facilities, review audit reports &amp; ensure that there is a solid action plan based on audit nonconformities. (E)
 </li>
 <li>
 Ensure that key food safety contingency protocols are compliant (e.g., ensure that mock recalls are conducted periodically&mdash;forward or backward&mdash;for effective product traceability if needed). (D)
 </li>
 <li>
 Train &amp; coach the CoMan team on PepsiCo food safety standards as well as product quality procedures. (E)
 </li>
 <li>
 Ensure the receiving of raw &amp; pack materials at the CoMan facility. Validate quantities delivered vs. delivery receipts/documents against the delivery schedule shared by the SP&amp;L team to ensure that CFI pays for what has been received as per the receiving key control.
 </li>
 <li>
 Ensure submission of material received on SAP &amp; ensure SAP records are updated for every delivery to enable manufacturing backflush.
 </li>
 <li>
 Validate raw material rejections at the time of receiving to avoid any manipulation by CoMan for selective receiving. Conduct double testing on potatoes to confirm the rejection reason.
 </li>
 <li>
 Coordinate the return of defective raw materials through validating quantities, defects &amp; quarantine.
 </li>
 <li>
 Ensure phasing of pricing (Gold) per material change on the ground through isolation, reporting &amp; proper consumption &amp; FG segregation.
 </li>
 <li>
 Conduct physical counts on raw materials &amp; share stock reports with SP&amp;L for proper production &amp; material planning to ensure smooth operations.
 </li>
 <li>
 Coordinate operational consumables &amp; ensure delivery of consumables from the spare parts store to CoMan in a timely manner to ensure smooth &amp; uninterrupted operations.
 </li>
 <li>
 Reconcile operational consumables &amp; consignments to validate consumption vs. standard rates to charge CoMan for extra consumption.
 </li>
 <li>
 Review product GRs on SAP to ensure that all products manufactured in the CoMan facility have been recorded on SAP for invoice issuing.
 </li>
 <li>
 Run MUV calculations based on the physical count of raw material &amp; FG; then validate actual consumption vs. BOMs on SAP to ensure that material consumption is not deviated from the standard.
 </li>
 <li>
 Calculate MUV deviations through material standard/period cost; then review with the Control team to charge CoMan on deviated consumption through CN.
 </li>
 <li>
 Process invoices, credit &amp; debit notes on Aqulla/NGDI &amp; match delivery records vs. GRs on SAP to ensure proper payment to CoMan for the exact amount of FG at the correct price.
 </li>
 <li>
 Verify quantities of material waste &amp; ensure that they are real waste to avoid any manipulation by CoMan &amp; waste collection suppliers. Ensure that waste is recorded on SAP on a daily basis as per GCS standards.
 </li>
 <li>
 Ensure that commercial weight is being fulfilled by CoMan packaging machines to ensure that there are no discrepancies.
 </li>
 <li>
 Coordinate FG deployment as per production &amp; deployment plans &amp; ensure that GRs match product receiving on SAP.
 </li>
 <li>
 Enter CoMan operational, quality &amp; performance/sustainability KPIs on the CoMan automation dashboard system for the Egypt BU.
 </li>
 <li>
 Enter AU, TE &amp; NE on the daily scorecard in line with the outstanding balance of CoMan from SAP records.
 </li>
 <li>
 Review &amp; validate the calculation of carton conversion into tons to verify the cost per carton vs. tons in the contract to ensure that CFI pays the proper rate as per the contract before PO release/amendments.
 </li>
 <li>
 Collect waste selling documents &amp; calculate waste refunds for CoMan by ingredient to ensure issuing of electronic invoices and/or debit notes according to toll manufacturing agreements.
 </li>
 <li>
 Review all BOMs of Gold phasing by ingredient &amp; consumption vs. standard to ensure no gain/loss of phased packaging material.
 </li>
 <li>
 Calculate stoppage claims per material &amp; conclude cost.
 </li>
 <li>
 Ensure that there are no near-to-expiry items in CoMan stock &amp; ensure that the raw material planning team takes action to move them from CoMan premises.
 </li>
 <li>
 Ensure that CoMan quality &amp; food safety is implemented in CoMan operations &amp; processes.
 </li>
 <li>
 Report daily downtime, material efficiency &amp; submit daily scorecards to be circulated with stakeholders.
 </li>
 <li>
 Ensure that the deployment plan is executed to avoid stoppages in CoMan due to high stock.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Food Safety Expereience
 </li>
 <li>
 Certified as a Safety Auditor
 </li>
 <li>
 Total Quality Approach
 </li>
 <li>
 Experience in Quality Control Management of similar position.
 </li>
 <li>
 Technical Knowledge of Quality Management System &amp; concepts.
 </li>
 <li>
 Knowledge of Statistical Process Control techniques.
 </li>
 <li>
 Strong interpersonal &amp; analytical skills
 </li>
 <li>
 Fluent English language
 </li>
 <li>
 Computer literate.
 </li>
 <li>
 in Chemistry or Food science / Technology
 </li>
 <li>
 Spent the last 3 years in a similar capacity
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Excellent command of English language (Scientific English is a plus)
 </li>
 <li>
 Accuracy &amp; Attention to Details
 </li>
 <li>
 Internal / External Customer Focus
 </li>
 <li>
 Accountable, Assertive &amp; Adaptable
 </li>
 <li>
 Forward thinking, Motivating &amp; Growing people
 </li>
 <li>
 Collaborative &amp; living our values
 </li>
 </ul>
</div>

CoMan Operations Associate

World Food Programme

<div>DEADLINE FOR APPLICATIONS
18 June 2026-23:59-GMT+05:00 Pakistan Standard Time (Karachi)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. 
ABOUT WFP 
 
The World Food Programme is the world&rsquo;s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. 
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. 
 
To learn more about WFP, visit our website: https://www.wfp.org
WHY JOIN WFP?<ul><li>
WFP is a 2020 Nobel Peace Prize Laureate.</li><li>
WFP offers a highly inclusive, diverse, and multicultural working environment.
</li><li>WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.</li><li>
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.</li><li>
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).</li></ul>
About the Job
Job Title: IT Operations Associate
Grade: Level 6 and equivalent
Duty Station: Multiple Locations within Pakistan
Date of Publication: 4 June 2026
Deadline of Application: 18 June 2026
This Vacancy Announcement is for Pakistan Nationals Only.
Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within same job profile at the current or lower level in Pakistan.
JOB PURPOSE
To coordinate and guide Information Technology maintenance and support activities to enable the effective delivery of IT services.
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
1. Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively. 
2. Monitor technology reliability, identify user needs, analyse data and produce accurate reports in order to recommend IT solutions to support informative decision-making. 
3. Resolve queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided to staff. 
4. Provide standard technical training to end users of commonly used technology and systems, in order to assist WFP staff in conducting their work. 
5. Provide guidance and training to junior colleagues in the delivery of IT support services to support the capability building of staff. 
6. Support the co-ordination of new application implementation in order to provide WFP staff with the tools they need to perform effectively. 
7. Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products. 
8. Implement improvements to methods and processes within the IT division in order to support the continuous improvement of IT services provided. 
9. Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures. 
10. Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies. 
11. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
EDUCATION &amp; EXPERIENCE
Education:
Completion of secondary school education. A post-secondary certificate or Bachelor&rsquo;s degree in Computer Sciences, Computer Engineering, Information Technology or related functional area. IT certifications like Microsoft, Cisco and ITIL are also desirable.
Experience:
<ul><li>6 years of progressively responsible work in the relative business stream with experience in administration work with the UN or other international organizations.</li><li>Has experience analysing service management results and development service enhancement recommendations.</li><li>Has participated in business process re-engineering efforts and identified service management improvements.</li><li>Has experience participating in country office procurement/budgeting process.</li></ul>
Language:
Fluency in both oral and written communication in English and Urdu.
HOW TO APPLY
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.
WFP LEADERSHIP FRAMEWORK 
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. 
REASONABLE ACCOMMODATION 
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER 
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. 
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION<ul><li>
All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
</li><li>We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.</li><li>
If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.</li><li>
At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.</li><li>
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.</li></ul>
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. 
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.</div>

Roster - IT Operations Associate - Level 6 - Multiple Locations (Pakistan)

Penske Truck Leasing

<div>Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as activities and tasks?
Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?
Do you a have proven record to motivate, engage, coach, and communicate with team members?
Do you have a demonstrated ability to drive process improvement and lead change?
Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Opportunity Details:
Schedule: Monday - Friday / Hours: 3:00PM - 1:00AM - (Hours vary depending on business needs)
Experience : Transportation management background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills. Supporting class A drivers.
Salary: $56,200 - $74,500 Base + Position is bonus eligible up to 12% of the base salary
Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/
Position Summary:
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc. workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
Major Responsibilities:
People
<ul><li>Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives</li>
<li>Establish and sustain that performance standards are communicated that are specific and measurable</li>
<li>Interview hourly associates and provide recommendations for hire</li>
<li>Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates</li>
<li>Motivate and engage associates by focusing on team accomplishments and recognition</li>
</ul>Operations
<ul><li>Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control</li>
<li>Conduct team meetings</li>
<li>Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training</li>
<li>Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift</li>
<li>Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution</li>
<li>Complete all necessary records and reports in a timely and accurate fashion</li>
</ul>Finance
<ul><li>Ensure compliance with financial policies &amp; procedures such as tracking MPG, returns, damages, etc.</li>
<li>Understand the relationship between decision-making and profitability</li>
<li>Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets</li>
</ul>Safety
<ul><li>Ensure day-to-day management and associate activities are aligned with the location safety strategy</li>
<li>Provide associates with communication, training, feedback, and direction to ensure safe performance</li>
<li>Ensure compliance with all applicable regulatory agencies and company policies and procedures</li>
<li>Conduct safety observations</li>
</ul>Growth / Customer Experience
<ul><li>Understand the location-specific customer goals &amp; objectives and work to meet and exceed these expectations daily</li>
<li>Ensure the customer knows that we are committed to helping them meet their objectives</li>
<li>Determine areas that could benefit from Continuous Improvement efforts</li>
</ul>Fleet/Assets
<ul><li>Properly plan work assignments to ensure effective use of fleet equipment</li>
<li>Work with hourly associates to ensure they understand safe and efficient operation of equipment</li>
<li>Work with vendors to ensure equipment is maintained</li>
<li>Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete</li>
<li>Other projects and tasks as assigned by supervisor</li>
</ul>Job Qualifications:
<ul><li>Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. &not;</li>
<li>Must have ability to work efficiently and independently with strong time management and organizational skills</li>
<li>Strong written/oral communication skills and the ability to actively listen are required</li>
<li>Ability to manage through a problem, think critically, and make decisions independently</li>
<li>Ability to drive process improvement and lead change</li>
<li>Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required</li>
<li>Must demonstrate ownership &amp; responsibility to run the operation with a sense of urgency</li>
<li>High School Diploma or equivalent required</li>
<li>Bachelor&rsquo;s Degree preferred</li>
<li>Regular, predictable, full attendance is an essential function of the job</li>
<li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.</li>
</ul>Physical Requirements:
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.</li>
<li>While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</li>
</ul>Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Function: Logistics &amp; Supply Chain
Job Family: Operations
Address: 1 Berry Drive
Primary Location: US-NJ-Lumberton
Employer: Penske Logistics LLC
Req ID: 2606831</div>

Operations Supervisor - Transportation (Supply Chain/Logistics)

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