customer operations specialist

Turing

<div>
 
 
 Role Overview:
 
 
 
 We are seeking
 
 detail-oriented professionals
 
 with hands-on experience in
 
 customer service operations, e-commerce, or operations management
 
 . In this role, you will help build workflows, datasets, and simulations that are critical for
 
 benchmarking large language models (LLMs)
 
 .
 
 
 Your work will ensure that AI systems are tested against
 
 real-world business scenarios
 
 , validated for
 
 accuracy and compliance
 
 , and aligned with
 
 customer experience standards
 
 .
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Recreate operational workflows for
 
 compliance checks
 
 (KYC, AML, GDPR, PCI), audits, and internal controls.
 </li>
 <li>
 Validate AI-generated outputs for
 
 administrative tasks, compliance reports, and operational logs
 
 .
 </li>
 <li>
 Structure datasets that reflect
 
 refund logs, approval workflows, and compliance records
 
 .
 </li>
 <li>
 Collaborate with tooling developers to
 
 simulate dashboards and monitoring workflows
 
 .
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Hands-on experience in
 
 operations management and compliance workflows
 
 (KYC, audits, refunds, documentation, logs).
 </li>
 <li>
 Familiarity with common tools (Jira, ServiceNow, Confluence, ERPs like SAP, Oracle, NetSuite).
 </li>
 <li>
 Strong
 
 attention to detail
 
 and ability to spot issues in AI-generated workflows.
 </li>
 <li>
 Understanding of how
 
 operational data
 
 is used to train and evaluate LLMs.
 </li>
 <li>
 Excellent written English for creating training-quality datasets and validating AI responses.
 </li>
 </ul>
 
 
 
 
 
 Perks of Freelancing with Turing:
 
 
 <ul>
 <li>
 
 Remote-first and flexible work
 
 environment.
 </li>
 <li>
 Opportunity to contribute to
 
 cutting-edge AI projects
 
 with leading LLM companies.
 </li>
 <li>
 Potential for
 
 contract extension
 
 based on performance and project needs.
 </li>
 </ul>
 
 
 
 
 
 Offer Details:
 
 
 <ul>
 <li>
 
 Commitment:
 
 At least 4 hours/day, minimum 30 hours/week, with 4 hours overlapping PST.
 </li>
 <li>
 
 Engagement Type:
 
 Contractor / Freelancer (no medical or paid leave).
 </li>
 <li>
 
 Duration:
 
 1 month (possible extension).
 </li>
 </ul>
</div>

Customer Operations Specialist - 45032

SITA

<div>
 
 
 WELCOME TO
 
 
 
 
 SITA
 
 
 
 
 &nbsp;&nbsp;
 
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 ABOUT THE ROLE &amp; TEAM
 
 
 
 
 
 
 
 
 At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Customer Operations Specialist you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide proactive input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.
 
 
 
 
 As a Customer Operations Specialist, it is also expected of you to engage in, manage and maintain any third-party contracts that SITA might have fulfilled their contract with the client.
 
 
 
 
 &nbsp;
 
 
 
 
 
 As per our internal career framework, this role is classified under the title
 
 Senior Client Service Representative
 
 .&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Develop a strong partnership with customer channel partners and SITA executive sponsors to drive product adoption and mitigate risk to renewal. Serve as the voice of the customer within SITA.
 
 </li>
 <li>
 
 Provide proactive tactical innovative advice to customers.
 
 </li>
 <li>
 
 Owns End-to-End Operational Escalation management and proactively manage escalation to ensure customer dissatisfaction issues are addressed at an early phase.&nbsp;
 
 </li>
 <li>
 
 Partner with Sales to help ensure renewals and expansion opportunities are identified and closed successfully.
 
 </li>
 <li>
 
 Lead the Continual Process Improvement process with the customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various service improvement plans.
 
 </li>
 <li>
 
 Maintain thorough knowledge of SITA products/services features and target markets by participating in formal and informal training.
 
 </li>
 <li>
 
 Manage other client service staff assigned to support the customer.
 
 </li>
 <li>
 
 Manage third party supplier/s according to contract specifications.
 
 </li>
 <li>
 
 Contribute with Sales and Bid teams to developing customer proposals by identifying any local factors that may impact on the operational model and/or associated internal and external costs.
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 ABOUT YOU
 
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in IT, Telecom, or equivalent
 
 </li>
 <li>
 
 
 7+ years of customer facing experience delivering IT services to internal or external customers
 
 
 </li>
 <li>
 
 
 5+ years of experience in Airline / Air Transport industry
 
 
 </li>
 
 
 
 <li>
 
 Bilingual in Arabic and English (both required)
 
 </li>
 <li>
 
 
 
 Applicants must be Saudi nationals to be considered for this position.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 EXPERIENCE:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 Proven track record in operational leadership
 
 
 
 with 5+ years in managing customer-facing functions, ideally within a SaaS or tech-driven environment, ensuring high service levels and operational excellence.
 
 </li>
 <li>
 
 
 Demonstrated success in relationship and stakeholder management
 
 
 
 : Skilled at fostering strong internal and external partnerships to drive customer satisfaction and retention across operational teams.
 
 </li>
 <li>
 
 
 Experience with onboarding and training customers
 
 
 
 : Ability to guide customers through the initial setup and ongoing use of a product or service.
 
 </li>
 <li>
 
 
 Experienced in driving business growth through operational insights
 
 
 
 : Able to support upselling and cross-sell strategies by identifying trends and aligning resources accordingly.
 
 </li>
 <li>
 
 
 Operational project coordination
 
 
 
 : While formal project management certification is not essential, being able to lead multiple initiatives and coordinate cross-functional teams toward shared objectives.
 
 </li>
 <li>
 
 
 Proficient in data analysis and operational reporting
 
 
 
 : Uses customer data and performance metrics to drive continuous improvement and optimize delivery service.
 
 
 
 </li>
 </ul>
 
 
 
 KNOWLEDGE:
 
 
 
 
 
 <ul>
 <li>
 
 
 Deep understanding of operational strategies in customer success
 
 
 
 : Well-versed in best practices and processes that improve customer experience and team efficiency.
 
 </li>
 <li>
 
 
 Ability to align operational activities with business goals
 
 
 
 : Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.
 
 </li>
 <li>
 
 
 Familiarity with operational and customer success KPIs
 
 
 
 such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores
 
 </li>
 <li>
 
 
 Technically competent with products and systems
 
 
 
 : Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.
 
 </li>
 <li>
 
 
 Analytic thinking
 
 
 
 with problem solving as primary outcome.
 
 
 
 </li>
 </ul>
 
 
 
 SKILLS:
 
 
 
 
 
 <ul>
 <li>
 
 
 Strong communication and stakeholder management
 
 
 
 : Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.
 
 </li>
 <li>
 
 
 Excellent problem-solving and critical thinking
 
 
 
 : Capable of analyzing operational challenges and implementing practical, scalable solutions.
 
 </li>
 <li>
 
 
 People leadership and team engagement
 
 
 
 : Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.
 
 </li>
 <li>
 
 
 Exceptional time management and organizational ability
 
 
 
 : Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 
 
 NICE-TO-HAVE
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Experience in a complex multi-cultural matrix management organization
 
 </li>
 <li>
 
 ITIL Certification
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 🏡
 
 
 
 
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🌎
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🌿
 
 Employee Wellbeing:
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 🚀
 
 Professional Development
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🙌🏽
 
 Competitive Benefits
 
 
 
 
 
 : Competitive benefits that make sense with both your local market and employment status.&nbsp;
 
 
 
</div>

Customer Operations Lead Specialist

Redwood Materials

<div><div><div><div><div><div>About Redwood Materials
<div>
Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling &mdash; keeping critical minerals in circulation and driving the energy transition. Founded in 2019, we're delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
</div>
</div></div></div></div></div>Commercial Operations Specialist

We are seeking a specialist for the Customer Operations team, part of the broader Business Development team. This position offers the opportunity to be in a customer-facing operations role within our battery recycling and battery materials business, with a particular focus on providing support to our suppliers and ensuring smooth program operations.

Responsibilities will Include:
<ul>
<li>Act as key point of contact for fulfilling day-to-day customer requests with regards to supplier onboarding, daily logistics requests, purchase order creation, reporting, compliance requirements.</li>
<li>Keep meticulous records of all documents and interactions utilizing our CRM, ERP, file sharing system and home-grown portals, and suggest configuration and process improvements.</li>
<li>Develop and refine processes that ensure smooth program operations and excellent service levels for shippers + corporate partners.</li>
<li>Create and maintain supplier purchase orders and ensure on-time payments in collaboration with Accounts Payable.</li>
<li>Work cross-functionally to develop analytics and software to support and report on the recycling programs.</li>
<li>Adhere to all policies and procedures while focusing on safety and best practices.</li>
<li>Perform other duties as assigned.</li>
</ul>
Desired Qualifications:
<ul>
<li>Bachelor's or Associate degree</li>
<li>2-4 years' working experience, ideally in sales operations, business planning or logistics</li>
<li>Commodity, Metals (mining or recycled), or Battery Materials industry experience is helpful.</li>
<li>Smart, scrappy, entrepreneurial &ndash; having a bias for action and a lot of grit</li>
<li>Our business is &quot;dynamic,&quot; meaning our market and we can change quickly. You'll need to be comfortable in a startup environment. Think independent, motivated, self-starter.</li>
<li>Strong analytical skills are required.</li>
<li>A passion for sustainability and making the world a better place!</li></ul> 


Physical Requirements:
<ul>
<li>Ability to perform essential job functions in compliance with ADA, FMLA, and other relevant federal, state, and local regulations, including meeting both qualitative and quantitative productivity standards</li>
<li>Ability to maintain regular and punctual attendance in line with ADA, FMLA, and applicable standards</li>
<li>Ability to wear personal protective equipment (PPE), including safety gloves, helmets, and eyewear, or additional PPE when required</li>
<li>Ability to lift and carry up to 25 lbs</li>
<li>Ability to communicate clearly and effectively on the telephone, including listening and speaking</li>
</ul>
Working Conditions:
<ul><li>Office setting, manufacturing floor, outdoor job site, or remote work</li>
<li>Required to work weekends, evenings, on-call shifts, or extended hours as needed</li>
<li>10% of the time, occasional travel, or frequent travel for meetings, site visits, or events</li></ul><div> 
The position is full-time. Compensation will be commensurate with experience. 


We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.</div></div>

Commercial Operations Specialist

SEA & RAILWAY CARGO TRADING

About the Company:Sea &amp; Railway Cargo Trading - FZCO is a Dubai-based Freight Forwarding Company, Specializing in Offering End to End Solutions, Handling projects cargo, Air, Breakbulk, Sea freight, inland transportation, and customs clearance, the company delivers cost-effective, reliable, and tailored logistics solutions to enhance supply chains for a global clientele.Job Summary:***The applicant must have minimum 2 Years of experience with Pricing IN AIR FREIGHT IN UAE.***The Operations and Pricing Specialist will sourcing vendors, getting pricing, oversee and manage end-to-end operationswhich also will inclue Vendor engagements and customer relation. This includes ensuring timely, compliant, and efficient shipment processes while maintaining high customer satisfaction.We are looking for a detail-oriented and proactive Air Freight Pricing Specialist to join our team. You will be responsible for providing fast and accurate air freight quotations, supporting managers and clients, and ensuring smooth handling of pricing processes.What you&rsquo;ll do:<ul><li>Deliver timely and precise air freight pricing for clients and managers</li><li>Coordinate with airlines, agents, and internal teams</li><li>Ensure accuracy, deadlines, and process efficiency</li></ul>What we expect:<ul><li>Experience in air freight / logistics (must in UAE)</li><li>Good level of English (spoken &amp; written)</li><li>Strong communication skills</li><li>Ability to work under pressure and multitask</li><li>Responsibility and attention to detail</li></ul>What we offer:<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Supportive and friendly team environment</li></ul>Job Type: Full-timeExperience:<ul><li>Logistics: 2 years (Preferred)</li></ul>

Pricing & Operation Specialist

Stefanini North America and APAC

<div>
 
 Details:
 
 
 
 Job Description
 
 
 
 Stefanini Group is hiring!
 
 
 
 
 Stefanini is looking for an Customer Order Fulfillment Specialist in Research Triangle Park, NC 27709 (Hybrid)
 
 
 
 
 For quick Apply, please reach out to Ashish Gupta, call 248 582 6546/ email: ashish.gupta@stefanini.com
 
 
 
 
 Job Title: Customer Order Fulfillment Specialist
 
 
 
 
 Location: 2 T.W. Alexander Drive, Research Triangle Park, NC 27709 (Hybrid)
 
 
 
 
 Shift timing: Monday-Friday, 8:00 AM 4:30 PM; 40 hours per week
 
 
 
 
 
 Description
 
 
 
 
 <ul>
 <li>
 Provide customer order service for the Crop Protection export business. Responsible for order processing from receipt of order, through delivery of goods and final invoicing of Customer and all functions of Customer Service which are associated with this process.
 
 
 </li>
 </ul>
 
 
 Specific Tasks And Responsibilities Include:
 
 
 
 
 <ul>
 <li>
 Order and data entry into SAP.
 </li>
 <li>
 Planning, reviewing, scheduling and booking, and releasing orders for shipments as well as resolution of order issues.
 </li>
 <li>
 Manage order plan and coordination with warehouse to ensure customer requested delivery dates are met.
 </li>
 <li>
 Preparing and dispatching shipping documents and associated record keeping.
 </li>
 <li>
 Communication to both external and internal customers.
 
 
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Strong computer skills including knowledge of SAP R3, Microsoft Office, and Lotus Notes.
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Undergraduate degree in business or logistics preferred. 2-year degree required.
 </li>
 <li>
 Must have excellent customer focus, teamwork , and problem solving skills.
 
 
 </li>
 </ul>
 
 
 Overview
 
 
 
 
 <ul>
 <li>
 This position will be responsible for SAP order processing of raw materials and packaging components to support contract manufacturing operations, and reporting on actual and planned raw material and packaging component delivery status.
 
 
 </li>
 </ul>
 
 Core tasks include
 
 
 
 <ul>
 <li>
 Reviewing production demands and planning purchase order requirements and monitoring raw material and component orders and stocks to ensure timely delivery supporting production schedules.
 </li>
 <li>
 Expediting deliveries when required.
 </li>
 <li>
 Creating and transmitting purchase orders against established purchase agreements for raw material and packaging components.
 </li>
 <li>
 Creating stock transfer orders to move raw materials and packaging components between warehouse locations and/or toll sites to support production and creating delivery notes for these stock transfers.
 </li>
 <li>
 Posting receipts of raw materials and packaging for those tollers without SAP connections.
 </li>
 <li>
 reporting to track open orders, supplier confirmations, and delivery dates to ensure communication of order and delivery status.
 </li>
 <li>
 Working with Corporate Procurement to add and/or edit articles on purchasing agreement.
 </li>
 <li>
 Confirming that required logistics activities are being organized for all related shipments
 </li>
 <li>
 Confirming availability of required labels at production point.
 
 
 </li>
 </ul>
 Job Requirements
 
 
 
 Details:
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Undergraduate degree in accounting, supply chain, or business preferred; a 2 year degree in the same areas required.
 </li>
 <li>
 A knowledge of purchasing and receiving activities and inventory control operations.
 </li>
 <li>
 A working knowledge of the production and procurement modules of SAP R3 is preferred.
 </li>
 <li>
 Strong computer skills including knowledge of Microsoft Office Suite required. Must have excellent customer focus, communication, teamwork and problem solving skills.
 </li>
 <li>
 The candidate must be detailed oriented and have a willingness to do routine data entry and follow through.
 
 
 </li>
 </ul>
 
 Comments/Special Instructions
 
 
 
 <ul>
 <li>
 Hybrid position Please ensure candidates are aware this is a temporary contingent role. It is not a temp to perm position.
 
 
 </li>
 </ul>
 
 Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
 
 
 
 
 Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
 
 
 
 
 
 About Stefanini Group
 
 
 
 
 The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
 
 
</div>

Customer Order Fulfillment Specialist

HubX

<div>
 
 At
 
 HubX
 
 we build mobile apps, used and loved by millions all around the world.
 
 
 We have a track record of building and growing mobile apps on various verticals that have reached over 300 million users across 6 continents and 170+ countries.
 
 
 We are looking for a talented
 
 Community Operations Specialist
 
 to join our energetic and highly motivated team.
 
 
 As a talented
 
 Community Operations Specialist
 
 you have plenty of opportunities at your fingertips. So, why should HubX be your next move? We offer you an opportunity to make a huge impact in the lives of millions of users through our products, and even the mobile app industry at large in the next years to come.
 
 
 
 X Culture: Do What You Love
 
 
 
 At HubX, we pride ourselves on fostering an environment of collaboration, creativity, and innovation. Our
 
 #XCulture
 
 is more than just a workplace ethos; it's a lifestyle. We believe passion drives success. At HubX, Do What You Love isn&rsquo;t just a motto; it's the foundation of our work.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Drive consistent growth in customer reviews across leading platforms (e.g., Trustpilot, Reddit, app stores) by implementing creative engagement initiatives that encourage satisfied users to share their experiences.
 </li>
 <li>
 Proactively manage and optimize the app&rsquo;s presence on review platforms, continuously monitoring feedback and fostering positive community engagement.
 </li>
 <li>
 Analyze sentiment and engagement data to identify trends, risks, and opportunities, providing clear, actionable insights.
 </li>
 <li>
 Detect and escalate potential reputation risks or viral negative feedback early, coordinating with relevant teams to ensure timely, consistent responses.
 </li>
 <li>
 Act as the community&rsquo;s voice within the company, surfacing user sentiment, feature requests, and early signals of product or UX issues.
 </li>
 <li>
 Craft thoughtful, brand-aligned responses to user reviews &mdash; expressing gratitude for positive feedback and resolving concerns raised in negative ones.
 </li>
 <li>
 Collaborate closely with Product and Customer Success teams to ensure timely issue resolution and a consistent user experience.
 </li>
 <li>
 Apply platform best practices to maintain compliance with Trustpilot, Reddit, and other community guidelines while maximizing visibility and trust.
 </li>
 <li>
 Maintain a daily log of community sentiment, FAQ trends, and top issues to share with internal teams on a weekly basis.
 </li>
 <li>
 Develop and execute review growth campaigns in collaboration with product teams, identifying the best moments and channels to request reviews.
 </li>
 <li>
 Monitor engagement performance (e.g., active users, engagement rate, response time) and identify improvement areas.
 </li>
 <li>
 Summarize review performance regularly, highlighting insights, opportunities, and progress toward sentiment goals.
 </li>
 <li>
 Benchmark competitor reviews to uncover differentiation opportunities and inform brand reputation strategy.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Experience managing customer review operations and reputation management across platforms such as Trustpilot, Reddit, and app stores.
 </li>
 <li>
 Familiarity with review management tools, community software, CRM, or marketing automation systems; experience building automations or AI-powered workflows is a big plus.
 </li>
 <li>
 Strong written and verbal communication skills with a tone that&rsquo;s authentic, empathetic, and on-brand.
 </li>
 <li>
 Background in community management, customer operations, or user engagement &mdash; preferably in a B2C or mobile/web app environment.
 </li>
 <li>
 Analytical and insight-driven mindset, with the ability to translate feedback and sentiment data into clear action plans.
 </li>
 <li>
 Passionate about technology, design, and user experience &mdash; ideally someone who stays curious about how AI can elevate community and reputation work.
 </li>
 <li>
 Proactive, detail-oriented,self-driven, adaptable, and thrives in fast-paced, asynchronous startup environments.
 </li>
 <li>
 Collaborative team player, able to work cross-functionally with Product, Support, and Development teams.
 </li>
 <li>
 Excellent command of English (Advanced or near-native).
 </li>
 <li>
 Bonus: Experience experimenting with prompt engineering or AI copilots to improve community workflows.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 The perks and benefits of working with us
 
 
 
 
 
 
 We would like you to focus on what you do best, we take care of the rest.
 
 <ul>
 <li>
 
 Huge impact:
 
 Your work can significantly impact our millions of users, and even the mobile app industry at large in the next years to come.
 </li>
 <li>
 
 Ownership, opportunity to take responsibility from day one:
 
 No one will micromanage you. Together with your team, you&rsquo;ll be free to choose a direction, test, fail, and test the next idea.
 </li>
 <li>
 
 A competitive compensation package:
 
 A competitive compensation package: Our total compensation package is very comprehensive; covering your cost of commuting for our headquarters as well as providing you with a meal card.
 </li>
 <li>
 
 A brand new Macbook and welcome kit
 
 </li>
 <li>
 
 Private Medical Insurance &amp; HPV Vaccine &amp; Critical Women&rsquo;s Health Coverage:
 
 We go above and beyond for your health.
 </li>
 <li>
 
 Gym Reimbursement:
 
 We support annual gym membership because we want you to be in tip-top shape psychically and mentally.
 </li>
 <li>
 
 A unique and top-notch office:
 
 Our Istanbul office is located at Maslak, right in the heart of the city. Surrounded by the energy of Istanbul&rsquo;s bustling core, it&rsquo;s a space designed for creativity and collaboration.
 </li>
 <li>
 
 Unlimited coffee from XPresso:
 
 You can grab a cup of coffee whenever you need, whether it&rsquo;s to kickstart your morning or power through the day.
 </li>
 <li>
 
 Limitless Snacks &amp; breakfast:
 
 Fuel your day with our fully stocked kitchen! From a hearty breakfast to a variety of snacks available anytime, we&rsquo;ve got everything you need to stay energized and focused.
 </li>
 <li>
 
 Continuous education:
 
 The more you want to improve your knowledge, the more we support you!
 </li>
 <li>
 
 Meditopia membership:
 
 Enjoy full access to Meditopia for mental wellbeing, yoga, and therapy.
 </li>
 <li>
 
 Cambly access:
 
 Break language barriers with weekly Cambly speaking sessions.
 </li>
 <li>
 
 Team events
 
 that create lasting memories, including our traditional All Hands gatherings where the whole company comes together, as well as more humble celebrations and happy hours. Curious about our vibe? Take a look at our Instagram!
 </li>
 <li>
 
 Strong company culture:
 
 Our approach is always open communication &amp; teamwork. #XCulture
 </li>
 </ul>
 
 
 
 
 
 X Community discounts:
 
 Being part of HubX comes with perks, enjoy exclusive discounts and more as a valued member of our community.
 
 
 
 Your personal data collected through your job applications will be processed by HubX in accordance with the Personal Data Protection Law No. 6698 ("KVKK") for the recruitment and evaluation. To review our data protection infor
 
 ming
 
 Link
 
 
 
 &Idot;&scedil; ba&scedil;vurular&inodot;n&inodot;z kapsam&inodot;nda toplanan ki&scedil;isel verileriniz HubX taraf&inodot;ndan i&scedil;e al&inodot;m ve de&gbreve;erlendirme amac&inodot;yla 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu'na ("KVKK") uygun olarak i&scedil;lenecektir. Ayd&inodot;nlatma metnimizi incelemeki&ccedil;in:
 
 Link
 
 
</div>

Community Operations Specialist

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