customer operations specialist

Boothby Therapy Services

<div><h1 class="jobSectionHeader">BillingOperations Specialist</h1>
Boothby Therapy Services 
Laconia, NH (In-Person) | $22&ndash;$25 per hour | Full-Time<h2 class="jobSectionHeader">
About Boothby Therapy Services</h2>
Boothby Therapy Services (BTS) partners with schools and providers to deliver high-quality special education and related services throughout New England. We are a collaborative, mission-driven organization committed to operational excellence and strong support for both our providers and school partners.
We are seeking a detail-oriented, organized, and proactive BillingOperations Specialist to join our Home Office team in Laconia, NH.<h2 class="jobSectionHeader">
Position Overview</h2>
The BillingOperations Specialist plays a key role in supporting company billing operations, provider support, office administration, and internal systems management. This position works closely with leadership and cross-functional teams to ensure billing processes, provider support tasks, and office operations are completed accurately and efficiently.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping systems and operations running smoothly.<h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Strong organizational skills and attention to detail</li><li>
Excellent problem-solving and communication abilities</li><li>
Ability to manage multiple priorities and deadlines</li><li>
Experience with billing, invoicing, administrative operations, or office coordination preferred</li><li>
Proficiency with Microsoft Office and database/software systems</li><li>
Ability to work independently while collaborating effectively with a team</li></ul><h2 class="jobSectionHeader">
What We Offer</h2><ul><li>
Competitive hourly pay: $22&ndash;$25/hour</li><li>
Full-time, stable position</li><li>
Collaborative and supportive work environment</li><li>
Meaningful work supporting schools, providers, and students</li><li>
Opportunities to improve systems and contribute to operational growth</li></ul><h2 class="jobSectionHeader">
Work Location</h2>
This is a fully in-person position based in our Laconia, NH office.<h2 class="jobSectionHeader">
Apply Today</h2>
If you are highly organized, enjoy operational problem-solving, and want to make a meaningful impact behind the scenes of a growing organization, we'd love to hear from you!</div>

Billing and Operations Specialist

Signify

<div>
 Job Title
 
 
 Customer Order Desk Specialist
 
 
 
 Job Description
 
 
 
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a Customer Order Specialist in Cairo, Egypt with Signify.
 
 
 <ul>
 <li>
 Checks the availability of order and prepares delivery proposal; where needed, selects proposed alternatives, updates order status and escalate deviations
 </li>
 <li>
 Screens complex orders (specials) regarding technical content and commercial correctness.
 </li>
 <li>
 Manages specials, combined shipment, missing or dead-on arrival.
 </li>
 <li>
 Monitors digital sales order creation process
 </li>
 <li>
 Monthly reporting of order receipts, deliveries, sales and stock levels.
 </li>
 <li>
 Accepts and validates sales order by checking references and validating relevant information
 </li>
 <li>
 Manage sales orders up to delivery and to forwarding.
 </li>
 <li>
 Manages customer master data
 </li>
 <li>
 Responds to customer questions and complaints regarding products and services provided through various channels.
 </li>
 <li>
 Manages manual order creation for complex projects, including milestone delivery and billing schedules.
 </li>
 <li>
 Analyzes complex orders in SAP to check for discrepancies between order and feasibility and has a deep understanding of the client's need to propose alternative solutions
 </li>
 <li>
 Configures solutions that cater to (partly) contradicting requirements. As a customer order specialist, it supports a revenue of EUR &gt;50 million annually and is responsible for order management, work with partnership to deliver excellent customer service
 </li>
 <li>
 Leads process improvements and automation
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 University Bachelors or Masters Degree
 </li>
 <li>
 4+ years of professional experience in the following areas:
 </li>
 <li>
 Strong understanding of customer Order Execution cycle including warehousing and transportation activities
 </li>
 <li>
 Strong customer orientation
 </li>
 <li>
 Speed &amp; Execution mindset
 </li>
 <li>
 Systems Savvy (especially oracle and MS office tools)
 </li>
 <li>
 Communicates with impact
 </li>
 <li>
 Builds high performing teams
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 30,000+ people.
 
 
 We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 Come join us, and together we can light the way.
</div>

Customer Order Desk Specialist

Insight

<div>Requisition Number: 104564
Senior Client Operations Specialist 
Location: This is a remote position.
Compensation: There is a base of $40K - $45K plus bonus tied to this role. 
Insight at a Glance<ul><li>
14,000+ engaged teammates globally</li><li>
#20 on Fortune&rsquo;s World's Best Workplaces&trade; list
</li><li>$9.2 billion in revenue</li><li>
Received 35+ industry and partner awards in the past year</li><li>
$1.4M+ total charitable contributions in 2023 by Insight globally</li></ul> 
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. 
About the role
 
As a Senior Client Operations Specialist, you&rsquo;ll be responsible for providing customer service and managing the sales processes for an assigned team of Account Executives. Your role is to assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment. You&rsquo;ll become our AEs go-to for pre-sales support functions, including pre-qualification of accounts, product pricing, research, configuration and product information. 
As a Senior Client Operations Specialist you will:<ul><li>
Connect with customers, partners and internal stakeholders to solve problems in support of the organization&rsquo;s sales requirements. This will require that you prioritize and respond to incoming client calls and emails, follow-up on all open client returns in a timely manner, follow through to ensure orders are accurate, placed, fulfilled and shipped and, all the while, keep the sales teams informed of happenings within accounts.
</li><li>Prepare, manage and submit sales quotes accurately into the appropriate quote entry system. Research technical information on product requests and ensure access to procurement.
</li><li>Manage pricing (agreement manager, contract module) and work with vendors on special pricing. Ensure special bid pricing is applied and correct cost is captured on every order before order is released. You&rsquo;ll also be the one to ensure of contract compliance, where necessary.
</li>Assist in special projects for clients and our sales teams: providing reporting, requesting and setting up new client sold-to&rsquo;s, bill-to&rsquo;s, and ship-to&rsquo;s, assisting clients with Insight web accounts and providing ad hoc status updates. 
<li>
</li></ul>What we&rsquo;re looking for<ul><li>
Bachelor's degree (B. A.) from four-year college or university; or one to five years related experience and/or training; or equivalent combination of education and experience.
</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed.
</li><li>Strong communication (verbal and written), organization, problem solving and time management skills.
</li><li>Able to build relationships and quickly develop trust with clients, as well as internal personnel.
</li><li>Must be able to adhere to tight service level agreements (SLAs) and be able to multi-task effectively.</li></ul>
What you can expect 
We&rsquo;re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:<ul><li>
Freedom to work from another location&mdash;even an international destination&mdash;for up to 30 consecutive calendar days per year.</li></ul> 
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. 
Join us today, your ambITious journey starts here. 
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. 
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. 
 
At Insight, we celebrate diversity of skills and experience so even if you don&rsquo;t feel like your skills are a perfect match - we still want to hear from you! 
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. 
Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || IT Infrastructure &amp; Support || None || US - Chandler,AZ ||</div>

Client Operations Specialist Sr

Icon Global Pvt. Ltd

Job Details:<ul><li>Job Title: Customer Retention Specialist (U.S Market)</li><li>Company: Icon Global (Private) Limited</li><li>Location: Phase II Ext, D.H.A, Karachi</li><li>Shift: 5:00 PM &ndash; 2:00 AM</li><li>Employment Type: Full-time (on-site)</li></ul>Role OverviewAs part of our team, you will be the primary point of contact for existing customers, focused on creating positive experiences, resolving concerns, and uncovering opportunities for growth. Your efforts will directly contribute to reducing customer churn and maximizing client value.Responsibilities<ul><li>Foster lasting relationships with current clients to strengthen loyalty and encourage repeat business.</li><li>Respond to customer concerns and inquiries across phone, email, and chat with empathy and professionalism.</li><li>Identify at-risk customers through behavioural insights and implement tailored retention strategies.</li><li>Promote additional products and services through upselling and cross-selling initiatives.</li><li>Maintain up-to-date and accurate records in CRM systems (Zoho CRM experience is advantageous).</li><li>Work closely with Sales, Marketing, Accounts, and Logistics teams to resolve issues and enhance customer experiences.</li><li>Track retention KPIs and prepare reports highlighting customer satisfaction, feedback, and loyalty trends.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or a related discipline.</li><li>2+ years of proven experience in customer retention, client management, or customer service.</li><li>Strong interpersonal, negotiation, and conflict-resolution skills.</li><li>Proficiency with CRM tools (Zoho CRM preferred).</li><li>A sales-driven mindset with a strong focus on customer needs.</li></ul>What We Offer<ul><li>Provident Fund Support</li><li>Medical &amp; Life Insurance</li><li>Commission</li><li>Annual Bonus</li><li>Attendance Bonus</li><li>Paid Leaves</li><li>Leave Encashment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working the night shift (5:00 PM &ndash; 2:00 AM)?</li><li>Have you worked with international clients, specifically in the US market?</li><li>Are you comfortable handling customer inquiries across phone, email, and chat channels?</li><li>Do you have experience in upselling or cross-selling products/services to existing customers?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Retention: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Retention Specialist (U.S Market)

First Financial Bank Texas

<div>
 Address
 
 
 We&rsquo;re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you&rsquo;re challenged, valued and empowered every day. We strive to be the best destination for the industry&rsquo;s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
 
 
 
 Job Description
 
 
 
 Office Location:
 
 
 Abilene, Texas, United States
 
 
 
 Starting Pay Rates
 
 
 
 
 $19.00 per hour - Non-Bilingual
 
 
 
 
 $20.00 per hour - Bilingual (English &amp; Spanish)
 
 
 
 
 This is not a remote/hybrid position.
 
 
 
 
 The incumbent will be required to work on-site, in our Operations Center located in Abilene, Texas.
 
 
 
 
 Saturday hours and holiday hours may be a requirement based upon your designated schedule.
 
 
 
 
 Incumbent must be able to work flexible hours and/or extended hours as business requires.
 
 
 
 
 Company Overview
 
 
 
 First Financial Bank is looking for talented individuals who seek the challenge of providing first-class service to customers and prospective customers of an award-winning financial institution. First Financial Bankshares has been named among the nation&rsquo;s top performing banks in the one to five-billion-dollar category each of the last five years. We want people who find satisfaction from succeeding and growing along-side our leading community financial institution.
 
 
 At First Financial, we offer the opportunity for you to grow as a
 
 Customer Service Specialist
 
 . You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life We also offer the satisfaction of helping others, a productive team-based environment, supportive management and casual business attire.
 
 
 
 Scope/Responsibilities
 
 
 
 <ul>
 <li>
 As a First Financial Call Center CSR III, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning:
 </li>
 <ul>
 <li>
 Bank operations
 </li>
 <li>
 Bank Regulations
 </li>
 <li>
 Transaction processing
 </li>
 <li>
 Electronic services
 </li>
 <li>
 Marketing
 </li>
 <li>
 Promotional activities
 </li>
 <li>
 Online banking and mobile banking issues
 </li>
 <li>
 And other inquiries as required by business objectives
 </li>
 </ul>
 <li>
 Handle and carefully respond to all customer inquiries. 100-200 calls daily.
 </li>
 <li>
 Provide excellent customer service through active listening
 </li>
 <li>
 Meet and exceed service goals with the proven ability to build and advance customer relationships
 </li>
 <li>
 Work with confidential customer information and treat it sensitively
 </li>
 <li>
 Appropriately communicate with customers
 </li>
 <li>
 Aim to resolve issues on the first call by being proactive in your customer service approach
 </li>
 <li>
 This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules.
 </li>
 <li>
 Additional responsibilities include:
 </li>
 <ul>
 <li>
 Identifying customer needs and suggesting appropriate products and services;
 </li>
 <li>
 Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions;
 </li>
 <li>
 Actively participating in the Customer Service First sales and service culture, supporting the values of the organization, and follow established bank policies and procedures.
 </li>
 </ul>
 <li>
 Saturday hours and holiday hours may be a requirement based upon your designated schedule.
 </li>
 <li>
 Incumbent must be able to work flexible hours and/or extended hours as business requires.
 
 </li>
 </ul>
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Most important to this position is promptly answering incoming phone calls, courtesy to customers, accurately identifying customer&rsquo;s needs, and transferring calls accurately.
 </li>
 <li>
 Uses the Bank phone equipment as well as multiple systems at the same time
 </li>
 <li>
 Actively participates in the sales and service culture, support the values of the organization and follow established bank policies and procedures.
 </li>
 <li>
 Saturday hours and holiday hours may be a requirement based upon your designated schedule.
 </li>
 <li>
 Incumbent must be able to work flexible hours and/or extended hours as business requires.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 We are looking for individuals who will provide professional, reliable and prompt service to our customers. The ideal candidate will have a minimum of:
 
 
 <ul>
 <li>
 Two years of consistent customer service experience, preferably in financial services,
 </li>
 <ul>
 <li>
 Six months of Call Center experience is desirable.
 </li>
 </ul>
 <li>
 Candidate must have a High School diploma or GED.
 </li>
 <li>
 Excellent written / verbal communication and customer service skills, proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware
 </li>
 <li>
 Ability to meet training standards is also required and availability to work various shifts including evenings and weekends.
 
 </li>
 </ul>
 The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
 
 
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)
</div>

Call Center CSR III- Customer Service Specialist

Hudl Statsbomb

<div>
 
 Job Summary:
 
 
 
 
 
 We are seeking a
 
 People Operations Specialist
 
 to support and enhance the employee experience through efficient HR operations and people-focused processes.
 
 
 The ideal candidate is organized, detail-oriented, proactive, and passionate about building smooth and effective people processes.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage day-to-day People Operations processes across the employee lifecycle, including onboarding, employee changes, and offboarding.
 </li>
 <li>
 Maintain employee records, HR documentation, contracts, and system data with a high level of accuracy and confidentiality.
 </li>
 <li>
 Support payroll preparation by coordinating attendance, leaves, employee changes, deductions, and required monthly inputs.
 </li>
 <li>
 Ensure compliance with company policies, labor law requirements, and internal HR procedures.
 </li>
 <li>
 Support HR audits and maintain organized documentation for compliance purposes.
 </li>
 <li>
 Assist employees with HR-related queries and provide timely operational support.
 </li>
 <li>
 Coordinate onboarding activities for new hires to ensure a smooth joining experience.
 </li>
 <li>
 Help improve HR processes, employee workflows, and operational efficiency.
 </li>
 <li>
 Maintain and update HR systems to ensure data integrity and process accuracy.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Commerce, or a related field.
 </li>
 <li>
 
 1&ndash;2 years of experience
 
 in HR Operations, Personnel, or People Operations.
 </li>
 <li>
 Good understanding of HR operations and employee lifecycle processes.
 </li>
 <li>
 Familiarity with attendance, leaves, and employee records management.
 </li>
 <li>
 Good knowledge of labor law and HR compliance requirements.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to manage sensitive and confidential information professionally.
 </li>
 <li>
 Proficiency in Microsoft Office.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience working in a fast-paced or multinational environment.
 </li>
 <li>
 Experience with HRIS or people systems.
 </li>
 <li>
 HR certification is a plus.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 
 At
 
 Hudl StatsBomb
 
 , we offer a competitive and supportive benefits package designed to support our employees&rsquo; wellbeing, growth, and overall work experience, including:
 
 
 ●
 
 Competitive GBP-based salaries
 
 
 
 ●
 
 Semi-annual performance bonus eligibility
 
 
 
 ●
 
 Company-covered statutory deductions
 
 , including income tax, employee social insurance share, and other applicable mandatory contributions.
 
 
 ●
 
 Premium medical insurance coverage
 
 for employees and eligible dependents through a top-tier medical network.
 
 
 ●
 
 Wellbeing leaves
 
 and
 
 Birthday leave
 
 to support work-life balance
 
 
 ●
 
 Friendly and collaborative work environment
 
 
 
 ●
 
 Employee engagement activities and team events
 
 throughout the year.
 
 
 
</div>

People Operations Specialist

Kern Health Systems

We appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history will help us potentially place you in a position that meets your objectives and those of the organization. Qualified applicants are considered for positions without regard to race, color, religion, sex (including pregnancy, childbirth and breastfeeding, or any related medical conditions), national origin, ancestry, age, marital or veteran status, sexual orientation, gender identity, genetic information, gender expression, military status, or the presence of a non-job related medical condition or disability (mental or physical).
 
KHS reasonably expects to pay starting compensation for the position of Claims Operations Senior Specialist, in the range of $35.89 - 45.76 hourly.
 
**Hybrid Position**
 
About us
 
Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery system.
 
About the role
 
This highly specialized position is responsible for analyzing statistics of all areas of Claims daily; and assisting in priority area as needed. This position is responsible for knowing and performing all functions within the department: Claims Processing, Auditing, Disputes/Rework, Calls, Training, Inventory Control, Systems Testing, Overpayments, and Encounter Processing – and offering suggestions for improvements to Management. This position is also responsible for keeping abreast of Medi-Cal, Commercial and Medicare rules for Dual membership or other LOB (Dental, Vision, LTC, Transplants, Mental Health, Pharmacy, etc.) and training when necessary.
 This position is responsible for identifying area most in need of attention and applying their knowledge and skill to help that specific area to be within operating standards/goals. This position will be required to perform all functions within Claims Operations. This position will use experience to identify areas to improve in workflow, system enhancements, and Auto Adjudication. This position will also be the primary SME for all other Lines of Business from Medicare to Commercial or other new benefits for Medi-Cal.
 
Essential Duties and Responsibilities
 
<ul>
<li>Analyze and identify (on a daily basis) area in Claims Department needing most assistance to hit optimal benchmarks.</li>
<li>Perform Claims Processing at all levels, Auditing, Dispute Processing, Calls, Overpayments, Encounter Processing, Training, Inventory Control and System Testing at optimum levels as needed with flexibility day to day.</li>
<li>Analyze via reports and experience in daily handling of all related department duties and recommend changes to work processes as needed.</li>
<li>Analyze via reports and experience in daily handling of all related department duties and recommend system enhancements/Auto Adjudication as needed.</li>
<li>Write and run reports in Business Objects as needed.</li>
<li>Acts as a resource and provides support to Customer Service and Provider Relations regarding Claims Payments.</li>
<li>Track and trend Provider disputes, denials and calls to effect improvement in compliance with billing rules and/or opportunities for Provider Training.</li>
<li>Key contact and oversight of Supplemental Payment programs via the Claims Department (Prop 56, GEMT, etc.).</li>
<li>Liaison with High Dollar Claim Review Vendor – monitor, verify, and validate data as well as communicate needs to vendor.</li>
<li>Performs other job-related duties as required.</li>
<li>Adheres to all company policies and procedures relative to employment and job responsibilities.</li>
<li>Telecommuting jobs will require some on site meetings/ trainings as identified by management.</li>
</ul>
Employment Standards: 
Bachelor’s degree in business from an accredited university or equivalent required AND ten (10) years of direct experience in combination of a minimum of eight (8) functions: Claims Processing, Auditing, Provider Dispute Processing/Rework, Claim Call Representative, Training, Inventory Control, System Testing, Overpayment Recovery, and/or Encounter Processing. Experience in Medicare, Medi-Cal and Commercial lines of business required.
 <ul>
<li>OR-</li>
</ul>
Fourteen (14) years of direct experience in combination of a minimum of eight (8) functions: Claims Processing, Auditing, Provider Dispute Processing/Rework, Claim Call Representative, Training, Inventory Control, System Testing, Overpayment Recovery, and/or Encounter Processing. Experience in Medicare, Medi-Cal and Commercial lines of business required
 
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis.

Claims Operations Senior Specialist

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