customer operations specialist

FlapKap

<div>What is FlapKap ?
We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.
For more info, check our feature on Forbes.
Why FlapKap?
FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe
environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
What is this role?
The Commercial Operations Specialist is responsible for ensuring the accuracy, completeness, and compliance of client documentation and Know Your Customer (KYC) information prior to submission to the Risk Department. This role acts as a critical quality-control function, reviewing client details, validating supporting documents, and confirming that all required checks are properly completed. By maintaining high standards of due diligence and data integrity, the Commercial Operations Specialist helps streamline risk assessments, reduce processing delays, and support informed decision-making across the business.
Responsibilities:
<ul><li>Review and verify client documentation, including bank statements, Memorandum of Association (MOA), trade licenses, and other financial or legal documents.</li><li>
Ensure all submitted files are accurate, complete, and compliant with internal policies and regulatory requirements.</li><li>
Perform thorough KYC checks in line with company standards and compliance guidelines.</li><li>
Maintain, update, and manage client records using CRM systems and internal operational tools.</li><li>
Coordinate closely with internal stakeholders, including Sales, Operations, Credit, Risk, and Finance teams, to ensure a smooth and efficient workflow.</li><li>
Identify missing, incomplete, or inconsistent information and follow up promptly with relevant parties to resolve issues.</li><li>
Support the client onboarding and funding processes by ensuring documentation meets required standards prior to approval.</li><li>
Upon completion of verification, hand over validated documentation to the Finance Operations (FinOps) team to finalize processing.</li><li>
Prepare and generate client contracts following offer approval by the Credit team.</li><li>
Initiate the e-signature process by issuing contracts through DocuSign and tracking completion.</li><li>
Verify checks received from clients to ensure correctness and alignment with approved terms.</li><li>
Contribute to the continuous improvement of documentation review and verification processes to enhance efficiency and accuracy.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or a related field.</li><li>
1&ndash;3 years of experience in commercial operations, client onboarding, documentation review, KYC, compliance, or a similar operational role (experience in financial services, fintech, or lending is a plus).</li><li>
Strong understanding of KYC, due diligence, and documentation verification processes.</li><li>
High attention to detail with the ability to identify inconsistencies or missing information in financial and legal documents.</li><li>
Familiarity with CRM systems and internal workflow tools; experience with document management platforms is preferred.</li><li>
Strong organizational and time-management skills, with the ability to manage multiple files simultaneously and meet deadlines.</li><li>
Excellent communication skills, with the ability to coordinate effectively with internal teams and follow up with stakeholders when required.</li><li>
Proficiency in Microsoft Office tools (Excel, Word, Outlook); experience with e-signature platforms such as DocuSign is an advantage.</li><li>
Ability to work independently while also collaborating effectively within a cross-functional team.</li></ul> 

Benefits 
<ul><li>
Competitive Salaries
</li><li>Hybrid working environment
</li><li>Healthcare coverage
</li><li>A highly collaborative team environment that will support your professional and personal growth
</li><li>A culture that promotes Work-Life balance and Wellbeing
</li><li>A culture of learning and innovation</li></ul></div>

Commercial Operations Specialist

McGraw Hill

<div>
 
 Overview
 
 
 
 
 Build the Future
 
 
 
 Support the products that power K-12 learning across the country. As a
 
 Product Operations Specialist
 
 , you&rsquo;ll help bring complex educational programs to life by ensuring products are accurately configured, priced, bundled, and documented. Your work sits at the centre of product, operations, sales, and marketing, directly enabling revenue, state adoptions, and successful product launches that reach millions of learners.
 
 
 
 This is a remote position open to applicants authorized to work for any employer within the United States.
 
 
 
 
 How Will You Make an Impact?
 
 
 
 Are you a detail-oriented team player that enjoys supporting others with a competitive spirit to win? As a Product Operations Specialist serving our K-12 School Business Unit revenue and sales, you will manage an assigned K-12 product line in a variety of ways inclusive of pricing validation, data entry, data verification that contributes to sales and marketing initiatives for products and services that are used daily by millions of educators and students.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Manage assigned product line through all stages of the product life cycle including ISBN creation and maintenance, eCommerce enablement, and development of bills of materials and instructions for revenue and sampling
 </li>
 <li>
 Implement and maintain approved pricing strategy for new products and the annual pricing initiative in the pricing database
 </li>
 <li>
 Work closely with internal partners to prepare accurate source documents needed by the bid and proposal team for annual state submissions
 </li>
 <li>
 Master internal databases, understand their value and capabilities to effectively carry out assignments and provide trustworthy support
 </li>
 <li>
 Establish and maintain relationships with associated teams and other departments
 </li>
 <li>
 Collaborate across teams and multiple departments
 </li>
 <li>
 Maintain required documentation on the team share drive following departmental guidelines
 
 
 </li>
 </ul>
 
 We&rsquo;re Looking for Someone With
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (BS/BA) is preferred
 </li>
 <li>
 Ability to quickly learn and work across multiple systems and databases
 </li>
 <li>
 Experience managing multiple, multi-stage projects simultaneously, and setting priorities
 </li>
 <li>
 Ability to problem-solve, show exceptional attention to detail and commitment to data accuracy
 </li>
 <li>
 Possess strong teamwork and customer service orientations and a desire to win
 </li>
 <li>
 Strong interpersonal and communication skills to successfully work with a cross functional teams and individuals
 </li>
 <li>
 Background in the educational industry and how products are created is a plus.
 </li>
 <li>
 Must be proficient in Microsoft Excel. Pivot tables and V/H-lookup is a plus.
 </li>
 <li>
 Intermediate Microsoft Word, Outlook, Internet, and Adobe Acrobat, Microsoft Teams and Zoom. SharePoint, Smartsheet or other multi-user/project management programs helpful
 
 
 </li>
 </ul>
 
 Why Work for us?
 
 
 
 The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. The pay range for this position is between $55,000 - $70,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.
 
 
 
 McGraw Hill recruiters always use a &ldquo;@mheducation.com or @careers.mheducation.com&rdquo; email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
 
 
 
 50264
</div>

Product Operations Specialist

Burwood Group

<div>Company Description 
Our Story &amp; Purpose
At Burwood Group, we&rsquo;re more than a technology consulting firm, we&rsquo;re a team of innovators, problem-solvers, and collaborators who help organizations turn technology into meaningful business outcomes. Founded in 1997 and headquartered in Oak Brook, IL, we&rsquo;ve grown into a nationwide team of experts committed to making a real difference.
Our purpose starts with Customer Focus. We put our clients at the center of everything we do - listening, understanding their challenges, and delivering solutions that drive impact.
We believe in ownership, collaboration, and growth. Our people aren&rsquo;t just employees; they are innovators shaping the future of our clients&rsquo; success. At Burwood, you&rsquo;ll work alongside talented professionals, tackle exciting challenges, and develop skills that elevate your career. If you&rsquo;re ready to make an impact, learn continuously, and grow within a culture that values your unique strengths, Burwood Group is the place for you. 
Job Description 
Inside the Sales Operations Team
The Sales Operations Team supports our sales organization by managing product quoting, procurement, and order execution in a fast-paced IT consulting environment. We work closely with Sales, clients, vendors, and internal teams to ensure accuracy, efficiency, and a smooth experience from pre-sales through post-sales support. Acting as operational experts and client advocates, the team helps drive consistency, scalability, and an excellent customer experience.
How You&rsquo;ll Make an Impact 
The Product Operations Specialist reports to the Manager, Product Operations and manages the complete pre-sales product procurement operations process in support of clients and the sales team. This role works closely with clients, sales, vendors and the rest of the Sales Operations team to provide quick and accurate quote and order turnaround. This position will also act as a back-up and overflow for the Client Service Team, which handles post-sales support. The Product Operations Specialist is a crucial client and Sales support expert and key to ensuring and excellent customer experience
Primary Job Summary &amp; Responsibilities:<ul><li>
Product Proposals</li><li>
Obtain bill of materials from client, engineer or partner and coordinate standard or deviated pricing with sales, Enablement Desk, partners or vendors for Burwood and client cost</li><li>
Attach subscription, software or hardware support as often as possible utilizing best practices</li><li>
Validate proposal format, pricing and shipping/billing logistics using best method by product line and client to ensure accuracy and minimize order, shipping and invoicing errors</li><li>
Understand and employ the correct proposal format for full in advance payment vs. recurring payment, cloud/consumption proposals</li><li>
Direct communication with clients, sales, vendors and partners (Some cost negotiations, setting up order logistics, billing/shipping and pricing terms)</li><li>
Cost negotiations above what sales may have already negotiated</li><li>
Be aware of opportunities to upsell and cross sell</li><li>
While this is not a technical role, it is important to inform all parties when a common configuration issue or question is relevant (ex: are we missing power, cooling, IOS)</li><li>
Order Processing / Procurement (Converting both client and internal quotes to orders / importing to Great Plaines &ndash; Burwood Accounting System) In addition, utilizing StreamOne / PartnerFirst for order processing (vendor platform &ndash; Microsoft CSP) and Google Workspace / Cloud Platform (Partner Sales Console)</li><li>
Assist CSAs with the backorder report / un-shipped orders</li><li>
Assist Finance Team with invoice related issues</li><li>
Expedite shipping requests / lead time requests</li><li>
Create basic Configs / Estimates in CCW and for other top tier partners</li><li>
On occasion, direct backup to the AE for product related matters</li></ul>
Secondary Job Summary Responsibilities (Back-up/Overflow Role for Client Service)<ul><li>
Point of Contact - primary post-sales contact for sales and client requests; either providing service or information requested or routing to the correct alternate Burwood resource to satisfy the request</li><li>
Product WIP/Backlog &ndash;</li><li>
Backlog application must be updated so AP can reconcile vendor invoices and AR can bill clients</li><li>
Order Status - involves all post-sales product order management, tracking status and chain of custody from order placement, through delivery, including ownership of all necessary internal and external communication and related reporting</li><li>
Reporting &ndash; Ensure up to date, tracking and serial number data is provided for Backlog reporting</li><li>
CRM Product Opportunity Management &ndash; responsible for ensuring all product opportunities are correctly closed in a timely manner for accurate booking and commissions recognition</li><li>
Provide assistance with maintaining accurate up-to-date information in our internal systems</li><li>
Assist the Sales Team in general follow-up activities both internal and external</li><li>
RMA Coordination &ndash; from initial vendor return authorization request to coordination with client and/or</li><li>
Customer Support Request Ownership &ndash; post-sales product and invoice support, which includes, but is not limited to:</li><li>
Order escalations with vendors</li><li>
Using Burwood and vendor tools and best practices, ensuring proper communication to all stakeholders</li><li>
Shipment problems (damage, insurance claims, damaged or short and missing shipments)</li><li>
Processing miscellaneous client support work and other account maintenance as required</li></ul>
Sr. Product Operations role: all the above responsibilities apply, plus handling of escalations, point of contact for leveraging vendor /distribution relationships, as well as ongoing team training and process improvement projects 
Qualifications 
Your Core Skills &amp; Certifications<ul><li>
Bachelor&rsquo;s Degree required, preferably in Technology or Business</li><li>
Minimum 3 years Inside Sales, Client Service, Order Processing/Logistics experience required, preferably within the technology industry</li><li>
History of working in high volume, fast-paced sales environment preferred</li><li>
Independent self-starter, effective team player with creative problem solving and decision making skills to help the organization achieve its earnings objectives</li><li>
Proficient computer skills</li><li>
Strong verbal and written communication skills</li><li>
Ability to instantly build rapport</li><li>
Strong interpersonal skills to effectively interact with all levels of internal and external clients</li><li>
Organizational skills</li><li>
Time management ability</li><li>At least one professional reference based in the United States is required.</li></ul> 
Additional Information 
If you ask any of the team members who are also based out of the Philippines here at Burwood, &ldquo;what we love,&rdquo; the top answer is always the same: our culture. Our employees are driven, innovative, fun-loving, and always willing to help.
In addition to that, Burwood also offers some fantastic benefits:<ul><li>
Full work-from-home opportunity, including a monthly work-from-home allowance</li><li>
Government-mandated benefits</li><li>
15 days of annual leave per year, accrued monthly (unused leave is forfeited and not carried over).</li><li>
Supplemental local insurance coverage, subject to company policy.</li><li>
Mental wellness programs</li><li>
Learning opportunities in support of career development</li></ul>
Compensation packages at Burwood Group are based on various factors unique to each candidate, including work location, skillset, experience, qualifications, and other job-related reasons. The estimated salary range for this role is ($1,500-$2000 USD Monthly).
Belonging &amp; Culture
We are not intent on being the largest company, but rather the best. These are the words we live by. We welcome top talent, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or age.
By embracing all cultural backgrounds, life experiences, perspectives, and ideas, we not only continue to strengthen our company culture, but also foster innovation and drive organizational success. We believe that diversity fuels creativity and enables us to deliver exceptional results for our clients.</div>

NCM Associates

<div>The CRM Operations Specialist is responsible for managing key operational, technical, and administrative processes that support customer relationship management, Salesforce workflow execution, and Helpdesk workloads. This role balances CRM administration, Salesforce task execution, and account maintenance duties. This position is essential to ensuring data accuracy, service delivery consistency, and smooth execution of internal and external support activities. 

Duties and Responsibilities

Dynamics Account Administration
<ul>
<li>Manage CRM data accuracy including contact and address updates, acquisitions, etc.</li>
<li>Perform subscription contact clean‑up and resolve undeliverable email issues.</li>
<li>Administer returned software processes and ensure records remain complete and up to date.</li>
</ul>
Salesforce Task Execution (Non‑Accounting)
<ul>
<li>Execute Salesforce tasks that support operational workflows outside of the accounting space.</li>
<li>Manage task routing, data updates, and workflow steps.</li>
<li>Support enhancements, troubleshooting, and consistency across Salesforce processes.</li>
<li>Supports the provisioning and member setup workflow within NCM&rsquo;s CRM.</li>
<li>Management of Membership accounts, contacts, products, and billing and/or fees, according to all client request(s).</li>
</ul>
Helpdesk Support Assistance
<ul>
<li>Make all necessary changes in system due to monthly and quarterly mass email distributions, ensuring accuracy and timely delivery.</li>
<li>Review Trends raw data and coordinate necessary follow-up actions.</li>
<li>Manage cross-functional communication and ensure projects stay aligned with deadlines and stakeholder expectations.</li>
<li>Assist Helpdesk with administrative tasks support</li></ul> 
 
Qualifications
<ul>
<li>Experience working in CRM systems, with Salesforce strongly preferred; ability to manage data integrity, execute workflows, and support system-driven processes.</li>
<li>Strong understanding of account and contact management, data maintenance, and task execution within a CRM environment. 
High attention to detail and commitment to maintaining accurate, reliable data.</li>
<li>Ability to manage recurring operational tasks and high-volume workflows while meeting deadlines.</li>
<li>Strong written and verbal communication skills with the ability to collaborate effectively across teams and with external members.</li>
<li>Strong organizational and time-management skills with the ability to prioritize competing responsibilities.</li>
<li>Problem-solving skills with the ability to troubleshoot system or process issues and identify improvements.</li>
<li>Professionalism and accountability when handling sensitive member and customer information.</li></ul></div>

CRM Operations Specialist

Bella Advisors

<div>
 Bella Advisors
 
 
 Operations Specialist - Onboarding and Client Servicing
 
 
 
 Location: Roswell, GA
 
 
 
 Compensation: Competitive base salary of $60,000 - $70,000 annually, commensurate with experience, plus benefits such as health insurance, 401(k) matching, and performance bonuses.
 
 
 
 We are a growing Registered Investment Advisor (RIA) and Insurance firm seeking a resilient Operations Specialist to join our team and drive efficiency in client operations. If you're detail-oriented, thrive under pressure without getting rattled, and have a no-excuses "get it done" attitude, this role is for you. We're looking for someone who can handle the nitty-gritty of financial paperwork and client interactions while proactively building and refining processes to scale our operations. No room for thin-skinned types&mdash;this is a fast-paced environment where ownership and results matter.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end client onboarding, including gathering and processing paperwork, KYC/AML compliance, and ensuring seamless integration into our systems.
 </li>
 <li>
 Coordinate account transfers (ACATs) from external custodians to our firm, troubleshooting issues and minimizing downtime for clients.
 </li>
 <li>
 Handle daily client servicing tasks, such as responding to inquiries, updating records, generating reports, and resolving operational hiccups.
 </li>
 <li>
 Identify bottlenecks in current workflows and implement streamlined processes, documentation, and tools (e.g., CRM integrations, automation scripts) to improve efficiency and reduce errors.
 </li>
 <li>
 Collaborate with advisors, compliance, and custodians to ensure all operations align with regulatory standards (e.g., SEC, FINRA).
 </li>
 <li>
 Maintain meticulous records and audit trails to support firm growth and risk management.
 
 </li>
 </ul>
 
 Qualifications:
 
 
 <ul>
 <li>
 2+ years of experience in financial services operations, preferably in an RIA, wealth management, or brokerage setting; familiarity with onboarding, account transfers, and client servicing is a must.
 </li>
 <li>
 Proven ability to establish and optimize processes&mdash;think workflow diagrams, SOPs, and tech tools like Salesforce or similar.
 </li>
 <li>
 Thick skin and a proactive mindset: You roll up your sleeves, push through obstacles, and deliver results without hand-holding.
 </li>
 <li>
 Strong attention to detail with the ability to spot errors in complex documents and multitask in a high-volume environment.
 </li>
 <li>
 Excellent communication skills for interacting with clients, advisors, and vendors&mdash;professional yet straightforward.
 </li>
 <li>
 Proficiency in Microsoft Office, financial software (e.g., Tamarac, Orion, or Excel for data manipulation), and basic tech troubleshooting.
 </li>
 <li>
 Bachelor's degree in finance, business, or a related field preferred; Series 65 or similar licensing a plus but not required.
 
 </li>
 </ul>
 If you're the type who turns chaos into systems and gets satisfaction from making things run smoother, apply now with your resume and a brief note on a process you've improved in a past role. We value action over perfection&mdash;let's build something great.
 
 
</div>

Operations Specialist - Client Onboarding and Servicing

Authority Brands

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.
 
The Operations Support Specialist – Authority Brands Payments is primarily responsible for managing frontline support for Authority Brands’ consumer financing and payment processing programs.
 This role serves as a key member of the Authority Brands Payment Support Desk, responding to inbound inquiries through Jira, troubleshooting issues related to consumer financing and payment processing, and ensuring timely and accurate resolution of merchant support requests.
 This is an operationally focused role requiring strong technical aptitude, disciplined case management, and confident communication skills.
 
Responsibilities: 
<ul>
<li>Respond to inbound support tickets and emails submitted through Jira.</li>
<li>Manage case intake, documentation, troubleshooting, and resolution within established SLA timelines.</li>
<li>Support inquiries related to:</li>
<li>Consumer financing applications, approvals, declines, and funding timelines</li>
<li>Multi-lender waterfall platform usage</li>
<li>Merchant enrollment questions</li>
<li>Payment processing issues including transaction errors, batch settlements, funding windows, token-related inquiries, and chargebacks</li>
<li>Escalate complex operational or lender/processor issues appropriately.</li>
<li>Maintain thorough documentation within Jira for audit and reporting purposes.</li>
</ul>
Issue Resolution & Communication
 <ul>
<li>Communicate clearly and professionally with franchise owners, office staff, and technicians.</li>
<li>Ensure messaging aligns with compliance, lender requirements, and internal policy.</li>
<li>Identify recurring issues and flag trends to leadership for operational improvement.</li>
</ul>
Secondary Responsibilities – Training & Adoption
 Multi-Lender Platform Training
 <ul>
<li>Conduct virtual onboarding sessions for newly enrolled merchants.</li>
<li>Deliver structured training on the consumer financing platform, including application flow, lender waterfall logic, and funding expectations.</li>
<li>Provide refresher training as needed to improve merchant performance.</li>
</ul>
Qualifications: 
<ul>
<li>2–5+ years of experience in one or more of the following:</li>
<li>Consumer financing or lending operations</li>
<li>Merchant services or payment processing</li>
<li>Financial services support</li>
<li>Structured customer support environments</li>
<li>Training</li>
<li>Experience working in a ticketing or case management system (Jira experience preferred).</li>
<li>Strong written and verbal communication skills.</li>
<li>Highly organized with strong attention to detail and follow-through.</li>
</ul>
We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
 
Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.
 
Authority Brands Inc. is an Equal Opportunity Employer

Operations - Payment Operations Specialist

TSR Consulting

<div>
 
 
 Job Title:
 
 Order-To-Cash Operations Specialist
 
 
 
 Location:
 
 Seattle, WA 98102&ndash;Preferred | Open to Madison, NJ 07940
 
 
 
 Work Model:
 
 60% Onsite
 
 
 
 Schedule:
 
 Monday&ndash;Friday, Standard Business Hours
 
 
 
 Pay Rate:
 
 $79.03&ndash;$96.42/hour (W2)
 
 
 
 Position Overview
 
 
 
 We are seeking a Order-To-Cash Operations Specialist to join a high-impact Cell Therapy operations team. This role will serve as a subject matter expert in
 
 Order Exception Management
 
 within SAP ERP, supporting global stakeholders and third-party distributors to ensure a seamless order-to-cash process and exceptional delivery experience for patient treatment centers worldwide.
 
 
 Cell Therapy represents one of the most innovative areas in modern oncology, offering significant growth potential and the opportunity to directly support life-changing treatments.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support global
 
 order-to-cash operations
 
 , including market launches and cross-functional initiatives.
 </li>
 <li>
 Monitor automated document creation (sales orders, purchase orders, intercompany orders, deliveries) in
 
 SAP S/4HANA
 
 and resolve exceptions.
 </li>
 <li>
 Partner with Production Planning, Scheduling, Commercial teams, Finance, and specialty distributors to ensure
 
 on-time delivery
 
 .
 </li>
 <li>
 Escalate operational issues to IT and vendor teams as needed.
 </li>
 <li>
 Act as an
 
 Order Management SME
 
 for ERP implementations across manufacturing sites.
 </li>
 <li>
 Support
 
 User Acceptance Testing (UAT)
 
 , including defect tracking and resolution.
 </li>
 <li>
 Maintain SOPs, work instructions, dashboards, and reporting tools.
 </li>
 <li>
 Drive
 
 process improvements
 
 and support regulatory compliance (cGMP/GxP).
 </li>
 <li>
 Collaborate with BI&amp;A teams to develop reporting and analytics.
 </li>
 <li>
 Provide weekend/holiday on-call support as required.
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with
 
 5+ years of experience
 
 in the pharmaceutical or biotech industry.
 </li>
 <li>
 Hands-on experience with
 
 SAP S/4HANA
 
 and strong ERP knowledge.
 </li>
 <li>
 Background in
 
 regulated environments
 
 (cGMP/FDA).
 </li>
 <li>
 Experience in
 
 Order-to-Cash processes
 
 , including order management, invoicing, credits, and returns (Cell Therapy experience preferred).
 </li>
 <li>
 Advanced proficiency in
 
 Microsoft Office 365
 
 (Excel, Outlook, PowerPoint, Word).
 </li>
 <li>
 Strong organizational, communication, and decision-making skills with the ability to manage competing priorities.
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Self-motivated with strong ownership and accountability
 </li>
 <li>
 Excellent planning and organizational abilities
 </li>
 <li>
 Effective collaborator across global teams and cultures
 </li>
 <li>
 Skilled at conflict resolution and managing high-pressure situations
 </li>
 <li>
 Adaptable to rapidly changing business needs
 </li>
 </ul>
 
 
 Work Environment
 
 
 <ul>
 <li>
 Office-based role requiring
 
 minimum 60% onsite presence
 
 .
 </li>
 <li>
 Remote work must be conducted from a dedicated home office with reliable internet access.
 </li>
 <li>
 Extensive computer and phone usage required.
 </li>
 </ul>
</div>

Order-To-Cash Operations Specialist

Search 10000+ Customer operations specialist jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 customer operations specialist jobs Near Me

Commercial Operations Specialist

Product Operations Specialist

Product Operations Specialist

CRM Operations Specialist

Operations Specialist - Client Onboarding and Servicing

Operations - Payment Operations Specialist

Order-To-Cash Operations Specialist