customer operations specialist

Shell

<div>Cairo, Egypt<br>
<p><br>
<b>Job Family Group:
</b></p>Commercial and Retail<br>
<p><br>
<b>Worker Type:
</b></p>Regular<br>
<p><br>
<b>Posting Start Date:
</b></p>April 7, 2026<br>
<p><br>
<b>Business Unit:
</b></p>Downstream and Renewables<br>
<p><br>
<b>Experience Level:
</b></p>Experienced Professionals<br>
<p><br>
<b>Job Description:
</b></p><ul><li><div>Customer Success Specialist
</div></li><li><div>Job Description
</div><div><div><div><div><div><div><div><div><div><p><b>Job Purpose:
</b></p><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle. The CSS pricing and the contract set up, amendment and management process.
</p><p></p><p><b>Principal Accountabilities:
</b></p><p>This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.
</p><p></p><p><b>Order Management:
</b></p><ul><li><p>Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.
</p></li><li><p>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.
</p></li><li><p>Manage Delivery Status &ndash; take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.
</p></li><li><p>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues
</p></li><li><p>Schedule standard and non-standard orders (packed product).
</p></li><li><p>Process Returned Product.
</p></li></ul><p></p><p><b>Credit Management:
</b></p><ul><li><p>Debt Collection &amp; Cash Allocation &ndash; Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.
</p></li><li><p>Block Order Management &ndash; Monitor open orders, review order status and action blocked orders.
</p></li><li><p>Handle basic Customer credit enquiries.
</p></li></ul><p></p><p><b>Dispute Management:
</b></p><ul><li><p>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.
</p></li></ul><p></p><p><b>Feedback and Issues:
</b></p><p>Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers.
</p><p></p><p><b>Lubricant Service Administration:
</b></p><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples
</p><p></p><p><b>Contract Management:
</b></p><ul><li><p>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.
</p></li><li><p>Execute contract legal and fiscal requirements, working with local legal focals.
</p></li><li><p>Follow-up directly with customers on missing contract documentation.
</p></li><li><p>Ensure contracts are signed and stored in line with local country requirements.
</p></li><li><p>Review contract performance as part of SCM process.
</p></li><li><p>Own contract documentation archiving and termination of customer contracts.
</p></li><li><p>Support preparing for tender bids.
</p></li><li><p>Securing 100% Compliance.
</p></li></ul><p></p><p><b>Pricing:
</b></p><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)
</p><p></p><p><b>Trouble Shooting:
</b></p><p>Provide &ldquo;One Team&rdquo; support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes
</p><p>Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers
</p><p></p><p><b>Master Data Set Up &amp; Amend:
</b></p><ul><li><p>Maintain Sales Hierarchy, contract registers and banding adherence
</p></li><li><p>Set up and amend Customer master data
</p></li><li><p>Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)
</p></li><li><p>Process manual vouchers received from Retailers during offline card transactions
</p></li><li><p>Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements
</p></li></ul><p></p><p><b>Manage elements of the DFOA process:
</b></p><p>Manage and monitor Customer &amp; Distributor complaints mailbox through to resolution.
</p><p>Ensure DFOA related ordering issues are visible and managed in accordance to service level agreement
</p><p></p><p><b>Touchless Support and Setup:
</b></p><ul><li><p>Support and proactively encourage touchless uptake and utilization
</p></li><li><p>Act as first level support for system interface errors
</p></li><li><p>Act as a touchless setup lead in system-to-system setup with existing Customers (BCI, EID, OCR, EDI). Work with Customer IT teams to resolve issues and manage internal processes.
</p></li></ul><p></p><p><b>General Inquiries:
</b></p><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell
</p><p></p><p><b>Education Requirement/Field of Study: </b>Engineering Bachelor&rsquo;s Degree
</p><p></p><p><b>Requirements:
</b></p><p><b>Skills &amp; Experience:
</b></p><ul><li><p>Bachelor degree preferred (Engineering) or equivalent experience.
</p></li><li><p>Previous experience in Customer service or operations - 2 to 3 years
</p></li><li><p>English Language Proficiency.
</p></li><li><p>Experience in Microsoft Office; GSAP
</p></li><li><p>Data Analytics &amp; Insights
</p></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer&rsquo;s needs, while staying within the policies and procedures of Shell.
</p></li><li><p>Able to demonstrate a continuous improvement mind-set.
</p></li><li><p>Demonstrated communication and relationship building skills.
</p></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.
</p></li><li><p>Value Chain Understanding.
</p></li><li><p>Commercial &amp; Economic Acumen.
</p></li><li><p>Contract Management.
</p></li></ul></div></div></div></div></div></div></div></div></div></li></ul><p></p><ul><li>-<br>
</li></ul><p></p><p><br>
<b>DISCLAIMER:
</b></p>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.</div>

Customer Success Specialist

VXI Global Solutions

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Join Us as an Inbound Customer Service Representative
</b><br>
<br>
<b>Location: </b><b>Remote Call Center</b><br>
<br>
<b>Customer Service Specialist
</b><br>
<br>
Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a <b>Customer Service Specialist </b>who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction.
<br>
<br>
<b>About Our Client: </b>Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences , their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction.
<br>
<br>
<b>What You'll Do: </b>As a <b>Customer Service Specialist </b>, you will be the voice of the company, offering top-tier phone support to customers. You'll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs.
<br>
<br>
You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate , helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment.
<br>
<br>
<b>Key Responsibilities:<br>
</b><br>
<br>
<ul><li>Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues.</li></ul><br>
<ul><li>
Build rapport with customers by actively listening and providing effective solutions.</li></ul><br>
<ul><li>
Stay informed on product updates, policy changes, and current events affecting customers.</li></ul><br>
<ul><li>
Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed.</li></ul><br>
<ul><li>
Collaborate with teammates to maintain a positive and supportive work culture.</li></ul><br>
<b>
What We Require:<br>
</b><br>
<br>
<ul><li>High School diploma or GED.</li></ul><br>
<ul><li>
2-3 years of experience in customer service or support, preferably in a customer-facing role.</li></ul><br>
<ul><li>
Excellent verbal and written communication skills in English.</li></ul><br>
<ul><li>
A passion for customer service and going above and beyond to exceed expectations.</li></ul><br>
<ul><li>
Strong problem-solving skills and the ability to handle ambiguous situations with confidence.</li></ul><br>
<ul><li>
Skilled at listening, engaging, and building rapport with customers.</li></ul><br>
<ul><li>
Professional demeanor when interacting with both customers and peers.</li></ul><br>
<ul><li>
Proven track record of meeting and exceeding performance goals.</li></ul><br>
<ul><li>
Ability to multitask and prioritize in a fast-paced environment.</li></ul><br>
<ul><li>
Self-motivated with the ability to work independently.</li></ul><br>
<ul><li>
Patience and empathy when addressing complex customer issues.</li></ul><br>
<ul><li>
Willingness to appear on live video calls with coworkers.</li></ul><br>
<ul><li>
Typing speed of at least 42 WPM with 96% accuracy.</li></ul><br>
<ul><li>
Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods.</li></ul><br>
<b>
Why Work With Us:<br>
</b><br>
<br>
<ul><li><b>Competitive pay </b>: $17.31/hour</li></ul><ul><li><b><br>
Full-time hours </b>: 40-hour work week with consistent shifts.</li></ul><ul><li><b><br>
100% paid training </b>to ensure you're set up for success.</li></ul><ul><li><b><br>
Comprehensive benefits </b>: Medical, dental, vision, and life insurance available after your first full calendar month.</li></ul><ul><li><b><br>
Referral program </b>: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts.</li></ul><ul><li><b><br>
Discounted T-Mobile plans </b>: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate-perfect for your whole family!</li></ul><ul><li><b><br>
Opportunities for growth </b>: We prioritize internal advancement and professional development.</li></ul><ul><li><b><br>
Work from home </b>: Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.</li></ul><br>
<b>
Requirements for Remote Work:<br>
</b><br>
<br>
<ul><li><b>Private Workspace:</b> A quiet, dedicated workspace with no distractions.</li><li><b>
Ergonomics:</b> A comfortable desk setup with all necessary equipment.</li><li><b>
Internet:</b> A reliable internet connection with a minimum of<b> 20 Mbps</b> download and <b>10 Mbps</b> upload speed.</li><li><b>
Self-Motivation &amp; Independence:</b> The ability to stay productive, organized, and on-task while working remotely.</li><li><b>
Communication:</b> Strong verbal and written communication skills, especially in virtual settings.</li><li><b>
Adaptability:</b> The ability to quickly adjust to new processes, tools, and technologies.</li><li><b>
Connection</b>: Must be hardwired; Wi-Fi is not acceptable.</li></ul><br>
Join our team today and make a meaningful impact as a <b>Customer Service Specialist </b>. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Inbound Customer Service Specialist - Work from Home</div><div>
Req Id: R26_01956_4</div><div>
Posted At: Sat Apr 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
North Carolina, United States</div></div></div>

US Virtual - Inbound Customer Service Specialist - Work from Home

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Join Us as an Inbound Customer Service Representative
</b><br>
<br>
<b>Location: </b><b>Remote Call Center</b><br>
<br>
<b>Customer Service Specialist
</b><br>
<br>
Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a <b>Customer Service Specialist </b>who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction.
<br>
<br>
<b>About Our Client: </b>Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences , their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction.
<br>
<br>
<b>What You'll Do: </b>As a <b>Customer Service Specialist </b>, you will be the voice of the company, offering top-tier phone support to customers. You'll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs.
<br>
<br>
You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate , helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment.
<br>
<br>
<b>Key Responsibilities:<br>
</b><br>
<br>
<ul><li>Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues.</li></ul><br>
<ul><li>
Build rapport with customers by actively listening and providing effective solutions.</li></ul><br>
<ul><li>
Stay informed on product updates, policy changes, and current events affecting customers.</li></ul><br>
<ul><li>
Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed.</li></ul><br>
<ul><li>
Collaborate with teammates to maintain a positive and supportive work culture.</li></ul><br>
<b>
What We Require:<br>
</b><br>
<br>
<ul><li>High School diploma or GED.</li></ul><br>
<ul><li>
2-3 years of experience in customer service or support, preferably in a customer-facing role.</li></ul><br>
<ul><li>
Excellent verbal and written communication skills in English.</li></ul><br>
<ul><li>
A passion for customer service and going above and beyond to exceed expectations.</li></ul><br>
<ul><li>
Strong problem-solving skills and the ability to handle ambiguous situations with confidence.</li></ul><br>
<ul><li>
Skilled at listening, engaging, and building rapport with customers.</li></ul><br>
<ul><li>
Professional demeanor when interacting with both customers and peers.</li></ul><br>
<ul><li>
Proven track record of meeting and exceeding performance goals.</li></ul><br>
<ul><li>
Ability to multitask and prioritize in a fast-paced environment.</li></ul><br>
<ul><li>
Self-motivated with the ability to work independently.</li></ul><br>
<ul><li>
Patience and empathy when addressing complex customer issues.</li></ul><br>
<ul><li>
Willingness to appear on live video calls with coworkers.</li></ul><br>
<ul><li>
Typing speed of at least 42 WPM with 96% accuracy.</li></ul><br>
<ul><li>
Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods.</li></ul><br>
<b>
Why Work With Us:<br>
</b><br>
<br>
<ul><li><b>Competitive pay </b>: $17.31/hour</li></ul><ul><li><b><br>
Full-time hours </b>: 40-hour work week with consistent shifts.</li></ul><ul><li><b><br>
100% paid training </b>to ensure you're set up for success.</li></ul><ul><li><b><br>
Comprehensive benefits </b>: Medical, dental, vision, and life insurance available after your first full calendar month.</li></ul><ul><li><b><br>
Referral program </b>: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts.</li></ul><ul><li><b><br>
Discounted T-Mobile plans </b>: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate-perfect for your whole family!</li></ul><ul><li><b><br>
Opportunities for growth </b>: We prioritize internal advancement and professional development.</li></ul><ul><li><b><br>
Work from home </b>: Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.</li></ul><br>
<b>
Requirements for Remote Work:<br>
</b><br>
<br>
<ul><li><b>Private Workspace:</b> A quiet, dedicated workspace with no distractions.</li><li><b>
Ergonomics:</b> A comfortable desk setup with all necessary equipment.</li><li><b>
Internet:</b> A reliable internet connection with a minimum of<b> 20 Mbps</b> download and <b>10 Mbps</b> upload speed.</li><li><b>
Self-Motivation &amp; Independence:</b> The ability to stay productive, organized, and on-task while working remotely.</li><li><b>
Communication:</b> Strong verbal and written communication skills, especially in virtual settings.</li><li><b>
Adaptability:</b> The ability to quickly adjust to new processes, tools, and technologies.</li><li><b>
Connection</b>: Must be hardwired; Wi-Fi is not acceptable.</li></ul><br>
Join our team today and make a meaningful impact as a <b>Customer Service Specialist </b>. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Inbound Customer Service Specialist - Work from Home</div><div>
Req Id: R26_01956_7</div><div>
Posted At: Sat Apr 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Pennsylvania, United States</div></div></div>

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Join Us as an Inbound Customer Service Representative
</b><br>
<br>
<b>Location: </b><b>Remote Call Center</b><br>
<br>
<b>Customer Service Specialist
</b><br>
<br>
Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a <b>Customer Service Specialist </b>who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction.
<br>
<br>
<b>About Our Client: </b>Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences , their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction.
<br>
<br>
<b>What You'll Do: </b>As a <b>Customer Service Specialist </b>, you will be the voice of the company, offering top-tier phone support to customers. You'll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs.
<br>
<br>
You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate , helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment.
<br>
<br>
<b>Key Responsibilities:<br>
</b><br>
<br>
<ul><li>Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues.</li></ul><br>
<ul><li>
Build rapport with customers by actively listening and providing effective solutions.</li></ul><br>
<ul><li>
Stay informed on product updates, policy changes, and current events affecting customers.</li></ul><br>
<ul><li>
Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed.</li></ul><br>
<ul><li>
Collaborate with teammates to maintain a positive and supportive work culture.</li></ul><br>
<b>
What We Require:<br>
</b><br>
<br>
<ul><li>High School diploma or GED.</li></ul><br>
<ul><li>
2-3 years of experience in customer service or support, preferably in a customer-facing role.</li></ul><br>
<ul><li>
Excellent verbal and written communication skills in English.</li></ul><br>
<ul><li>
A passion for customer service and going above and beyond to exceed expectations.</li></ul><br>
<ul><li>
Strong problem-solving skills and the ability to handle ambiguous situations with confidence.</li></ul><br>
<ul><li>
Skilled at listening, engaging, and building rapport with customers.</li></ul><br>
<ul><li>
Professional demeanor when interacting with both customers and peers.</li></ul><br>
<ul><li>
Proven track record of meeting and exceeding performance goals.</li></ul><br>
<ul><li>
Ability to multitask and prioritize in a fast-paced environment.</li></ul><br>
<ul><li>
Self-motivated with the ability to work independently.</li></ul><br>
<ul><li>
Patience and empathy when addressing complex customer issues.</li></ul><br>
<ul><li>
Willingness to appear on live video calls with coworkers.</li></ul><br>
<ul><li>
Typing speed of at least 42 WPM with 96% accuracy.</li></ul><br>
<ul><li>
Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods.</li></ul><br>
<b>
Why Work With Us:<br>
</b><br>
<br>
<ul><li><b>Competitive pay </b>: $17.31/hour</li></ul><ul><li><b><br>
Full-time hours </b>: 40-hour work week with consistent shifts.</li></ul><ul><li><b><br>
100% paid training </b>to ensure you're set up for success.</li></ul><ul><li><b><br>
Comprehensive benefits </b>: Medical, dental, vision, and life insurance available after your first full calendar month.</li></ul><ul><li><b><br>
Referral program </b>: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts.</li></ul><ul><li><b><br>
Discounted T-Mobile plans </b>: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate-perfect for your whole family!</li></ul><ul><li><b><br>
Opportunities for growth </b>: We prioritize internal advancement and professional development.</li></ul><ul><li><b><br>
Work from home </b>: Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.</li></ul><br>
<b>
Requirements for Remote Work:<br>
</b><br>
<br>
<ul><li><b>Private Workspace:</b> A quiet, dedicated workspace with no distractions.</li><li><b>
Ergonomics:</b> A comfortable desk setup with all necessary equipment.</li><li><b>
Internet:</b> A reliable internet connection with a minimum of<b> 20 Mbps</b> download and <b>10 Mbps</b> upload speed.</li><li><b>
Self-Motivation &amp; Independence:</b> The ability to stay productive, organized, and on-task while working remotely.</li><li><b>
Communication:</b> Strong verbal and written communication skills, especially in virtual settings.</li><li><b>
Adaptability:</b> The ability to quickly adjust to new processes, tools, and technologies.</li><li><b>
Connection</b>: Must be hardwired; Wi-Fi is not acceptable.</li></ul><br>
Join our team today and make a meaningful impact as a <b>Customer Service Specialist </b>. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Inbound Customer Service Specialist - Work from Home</div><div>
Req Id: R26_01956</div><div>
Posted At: Sat Apr 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Montgomery, Alabama, United States, 36130-2751</div></div></div>

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Join Us as an Inbound Customer Service Representative
</b><br>
<br>
<b>Location: </b><b>Remote Call Center</b><br>
<br>
<b>Customer Service Specialist
</b><br>
<br>
Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a <b>Customer Service Specialist </b>who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction.
<br>
<br>
<b>About Our Client: </b>Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences , their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction.
<br>
<br>
<b>What You'll Do: </b>As a <b>Customer Service Specialist </b>, you will be the voice of the company, offering top-tier phone support to customers. You'll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs.
<br>
<br>
You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate , helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment.
<br>
<br>
<b>Key Responsibilities:<br>
</b><br>
<br>
<ul><li>Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues.</li></ul><br>
<ul><li>
Build rapport with customers by actively listening and providing effective solutions.</li></ul><br>
<ul><li>
Stay informed on product updates, policy changes, and current events affecting customers.</li></ul><br>
<ul><li>
Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed.</li></ul><br>
<ul><li>
Collaborate with teammates to maintain a positive and supportive work culture.</li></ul><br>
<b>
What We Require:<br>
</b><br>
<br>
<ul><li>High School diploma or GED.</li></ul><br>
<ul><li>
2-3 years of experience in customer service or support, preferably in a customer-facing role.</li></ul><br>
<ul><li>
Excellent verbal and written communication skills in English.</li></ul><br>
<ul><li>
A passion for customer service and going above and beyond to exceed expectations.</li></ul><br>
<ul><li>
Strong problem-solving skills and the ability to handle ambiguous situations with confidence.</li></ul><br>
<ul><li>
Skilled at listening, engaging, and building rapport with customers.</li></ul><br>
<ul><li>
Professional demeanor when interacting with both customers and peers.</li></ul><br>
<ul><li>
Proven track record of meeting and exceeding performance goals.</li></ul><br>
<ul><li>
Ability to multitask and prioritize in a fast-paced environment.</li></ul><br>
<ul><li>
Self-motivated with the ability to work independently.</li></ul><br>
<ul><li>
Patience and empathy when addressing complex customer issues.</li></ul><br>
<ul><li>
Willingness to appear on live video calls with coworkers.</li></ul><br>
<ul><li>
Typing speed of at least 42 WPM with 96% accuracy.</li></ul><br>
<ul><li>
Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods.</li></ul><br>
<b>
Why Work With Us:<br>
</b><br>
<br>
<ul><li><b>Competitive pay </b>: $17.31/hour</li></ul><ul><li><b><br>
Full-time hours </b>: 40-hour work week with consistent shifts.</li></ul><ul><li><b><br>
100% paid training </b>to ensure you're set up for success.</li></ul><ul><li><b><br>
Comprehensive benefits </b>: Medical, dental, vision, and life insurance available after your first full calendar month.</li></ul><ul><li><b><br>
Referral program </b>: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts.</li></ul><ul><li><b><br>
Discounted T-Mobile plans </b>: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate-perfect for your whole family!</li></ul><ul><li><b><br>
Opportunities for growth </b>: We prioritize internal advancement and professional development.</li></ul><ul><li><b><br>
Work from home </b>: Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.</li></ul><br>
<b>
Requirements for Remote Work:<br>
</b><br>
<br>
<ul><li><b>Private Workspace:</b> A quiet, dedicated workspace with no distractions.</li><li><b>
Ergonomics:</b> A comfortable desk setup with all necessary equipment.</li><li><b>
Internet:</b> A reliable internet connection with a minimum of<b> 20 Mbps</b> download and <b>10 Mbps</b> upload speed.</li><li><b>
Self-Motivation &amp; Independence:</b> The ability to stay productive, organized, and on-task while working remotely.</li><li><b>
Communication:</b> Strong verbal and written communication skills, especially in virtual settings.</li><li><b>
Adaptability:</b> The ability to quickly adjust to new processes, tools, and technologies.</li><li><b>
Connection</b>: Must be hardwired; Wi-Fi is not acceptable.</li></ul><br>
Join our team today and make a meaningful impact as a <b>Customer Service Specialist </b>. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Inbound Customer Service Specialist - Work from Home</div><div>
Req Id: R26_01956_6</div><div>
Posted At: Sat Apr 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Kansas, United States</div></div></div>

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Join Us as an Inbound Customer Service Representative
</b><br>
<br>
<b>Location: </b><b>Remote Call Center</b><br>
<br>
<b>Customer Service Specialist
</b><br>
<br>
Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a <b>Customer Service Specialist </b>who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction.
<br>
<br>
<b>About Our Client: </b>Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences , their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction.
<br>
<br>
<b>What You'll Do: </b>As a <b>Customer Service Specialist </b>, you will be the voice of the company, offering top-tier phone support to customers. You'll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs.
<br>
<br>
You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate , helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment.
<br>
<br>
<b>Key Responsibilities:<br>
</b><br>
<br>
<ul><li>Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues.</li></ul><br>
<ul><li>
Build rapport with customers by actively listening and providing effective solutions.</li></ul><br>
<ul><li>
Stay informed on product updates, policy changes, and current events affecting customers.</li></ul><br>
<ul><li>
Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed.</li></ul><br>
<ul><li>
Collaborate with teammates to maintain a positive and supportive work culture.</li></ul><br>
<b>
What We Require:<br>
</b><br>
<br>
<ul><li>High School diploma or GED.</li></ul><br>
<ul><li>
2-3 years of experience in customer service or support, preferably in a customer-facing role.</li></ul><br>
<ul><li>
Excellent verbal and written communication skills in English.</li></ul><br>
<ul><li>
A passion for customer service and going above and beyond to exceed expectations.</li></ul><br>
<ul><li>
Strong problem-solving skills and the ability to handle ambiguous situations with confidence.</li></ul><br>
<ul><li>
Skilled at listening, engaging, and building rapport with customers.</li></ul><br>
<ul><li>
Professional demeanor when interacting with both customers and peers.</li></ul><br>
<ul><li>
Proven track record of meeting and exceeding performance goals.</li></ul><br>
<ul><li>
Ability to multitask and prioritize in a fast-paced environment.</li></ul><br>
<ul><li>
Self-motivated with the ability to work independently.</li></ul><br>
<ul><li>
Patience and empathy when addressing complex customer issues.</li></ul><br>
<ul><li>
Willingness to appear on live video calls with coworkers.</li></ul><br>
<ul><li>
Typing speed of at least 42 WPM with 96% accuracy.</li></ul><br>
<ul><li>
Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods.</li></ul><br>
<b>
Why Work With Us:<br>
</b><br>
<br>
<ul><li><b>Competitive pay </b>: $17.31/hour</li></ul><ul><li><b><br>
Full-time hours </b>: 40-hour work week with consistent shifts.</li></ul><ul><li><b><br>
100% paid training </b>to ensure you're set up for success.</li></ul><ul><li><b><br>
Comprehensive benefits </b>: Medical, dental, vision, and life insurance available after your first full calendar month.</li></ul><ul><li><b><br>
Referral program </b>: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts.</li></ul><ul><li><b><br>
Discounted T-Mobile plans </b>: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate-perfect for your whole family!</li></ul><ul><li><b><br>
Opportunities for growth </b>: We prioritize internal advancement and professional development.</li></ul><ul><li><b><br>
Work from home </b>: Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.</li></ul><br>
<b>
Requirements for Remote Work:<br>
</b><br>
<br>
<ul><li><b>Private Workspace:</b> A quiet, dedicated workspace with no distractions.</li><li><b>
Ergonomics:</b> A comfortable desk setup with all necessary equipment.</li><li><b>
Internet:</b> A reliable internet connection with a minimum of<b> 20 Mbps</b> download and <b>10 Mbps</b> upload speed.</li><li><b>
Self-Motivation &amp; Independence:</b> The ability to stay productive, organized, and on-task while working remotely.</li><li><b>
Communication:</b> Strong verbal and written communication skills, especially in virtual settings.</li><li><b>
Adaptability:</b> The ability to quickly adjust to new processes, tools, and technologies.</li><li><b>
Connection</b>: Must be hardwired; Wi-Fi is not acceptable.</li></ul><br>
Join our team today and make a meaningful impact as a <b>Customer Service Specialist </b>. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Inbound Customer Service Specialist - Work from Home</div><div>
Req Id: R26_01956_9</div><div>
Posted At: Sat Apr 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Oklahoma, United States</div></div></div>

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Join Us as an Inbound Customer Service Representative
</b><br>
<br>
<b>Location: </b><b>Remote Call Center</b><br>
<br>
<b>Customer Service Specialist
</b><br>
<br>
Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a <b>Customer Service Specialist </b>who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction.
<br>
<br>
<b>About Our Client: </b>Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences , their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction.
<br>
<br>
<b>What You'll Do: </b>As a <b>Customer Service Specialist </b>, you will be the voice of the company, offering top-tier phone support to customers. You'll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs.
<br>
<br>
You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate , helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment.
<br>
<br>
<b>Key Responsibilities:<br>
</b><br>
<br>
<ul><li>Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues.</li></ul><br>
<ul><li>
Build rapport with customers by actively listening and providing effective solutions.</li></ul><br>
<ul><li>
Stay informed on product updates, policy changes, and current events affecting customers.</li></ul><br>
<ul><li>
Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed.</li></ul><br>
<ul><li>
Collaborate with teammates to maintain a positive and supportive work culture.</li></ul><br>
<b>
What We Require:<br>
</b><br>
<br>
<ul><li>High School diploma or GED.</li></ul><br>
<ul><li>
2-3 years of experience in customer service or support, preferably in a customer-facing role.</li></ul><br>
<ul><li>
Excellent verbal and written communication skills in English.</li></ul><br>
<ul><li>
A passion for customer service and going above and beyond to exceed expectations.</li></ul><br>
<ul><li>
Strong problem-solving skills and the ability to handle ambiguous situations with confidence.</li></ul><br>
<ul><li>
Skilled at listening, engaging, and building rapport with customers.</li></ul><br>
<ul><li>
Professional demeanor when interacting with both customers and peers.</li></ul><br>
<ul><li>
Proven track record of meeting and exceeding performance goals.</li></ul><br>
<ul><li>
Ability to multitask and prioritize in a fast-paced environment.</li></ul><br>
<ul><li>
Self-motivated with the ability to work independently.</li></ul><br>
<ul><li>
Patience and empathy when addressing complex customer issues.</li></ul><br>
<ul><li>
Willingness to appear on live video calls with coworkers.</li></ul><br>
<ul><li>
Typing speed of at least 42 WPM with 96% accuracy.</li></ul><br>
<ul><li>
Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods.</li></ul><br>
<b>
Why Work With Us:<br>
</b><br>
<br>
<ul><li><b>Competitive pay </b>: $17.31/hour</li></ul><ul><li><b><br>
Full-time hours </b>: 40-hour work week with consistent shifts.</li></ul><ul><li><b><br>
100% paid training </b>to ensure you're set up for success.</li></ul><ul><li><b><br>
Comprehensive benefits </b>: Medical, dental, vision, and life insurance available after your first full calendar month.</li></ul><ul><li><b><br>
Referral program </b>: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts.</li></ul><ul><li><b><br>
Discounted T-Mobile plans </b>: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate-perfect for your whole family!</li></ul><ul><li><b><br>
Opportunities for growth </b>: We prioritize internal advancement and professional development.</li></ul><ul><li><b><br>
Work from home </b>: Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.</li></ul><br>
<b>
Requirements for Remote Work:<br>
</b><br>
<br>
<ul><li><b>Private Workspace:</b> A quiet, dedicated workspace with no distractions.</li><li><b>
Ergonomics:</b> A comfortable desk setup with all necessary equipment.</li><li><b>
Internet:</b> A reliable internet connection with a minimum of<b> 20 Mbps</b> download and <b>10 Mbps</b> upload speed.</li><li><b>
Self-Motivation &amp; Independence:</b> The ability to stay productive, organized, and on-task while working remotely.</li><li><b>
Communication:</b> Strong verbal and written communication skills, especially in virtual settings.</li><li><b>
Adaptability:</b> The ability to quickly adjust to new processes, tools, and technologies.</li><li><b>
Connection</b>: Must be hardwired; Wi-Fi is not acceptable.</li></ul><br>
Join our team today and make a meaningful impact as a <b>Customer Service Specialist </b>. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Inbound Customer Service Specialist - Work from Home</div><div>
Req Id: R26_01956_0</div><div>
Posted At: Sat Apr 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Georgia, United States</div></div></div>

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Customer Success Specialist

US Virtual - Inbound Customer Service Specialist - Work from Home

US Virtual - Inbound Customer Service Specialist - Work from Home

US Virtual - Inbound Customer Service Specialist - Work from Home

US Virtual - Inbound Customer Service Specialist - Work from Home

US Virtual - Inbound Customer Service Specialist - Work from Home

US Virtual - Inbound Customer Service Specialist - Work from Home