customer operations specialist

Quanata

<div>
 <em>
  To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.
 </em>
 <p>
  <span>
   <strong>
    About Us
   </strong>
  </span>
 </p>
 <p>
  Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.
 </p>
 Learn more about us and our work at quanata.com&nbsp;
 <strong>
  Our Team
 </strong>
 &nbsp;From data scientists and actuaries to engineers, designers and marketers, we&rsquo;re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world.&nbsp; We&rsquo;ve come together to create the context-based insurance solutions and experiences of the future. &nbsp;We know that the key to our success isn't just about nailing the technology&mdash;it&rsquo;s hiring the talented people who will help us continue to make a quantifiable impact.
 <strong>
  The Role
 </strong>
 <p>
  We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.
 </p>
 <strong>
  Your Day-To-Day
 </strong>
 <ol>
  <li>
   Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes
  </li>
  <li>
   Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS
  </li>
  <li>
   Responds to employee inquiries providing direction as needed regarding HRIS systems,&nbsp; policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications
  </li>
  <li>
   Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating
  </li>
  <li>
   Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.
  </li>
  <li>
   Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities
  </li>
  <li>
   Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards
  </li>
  <li>
   Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests&nbsp;
  </li>
 </ol>
 <strong>
  About You
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;&nbsp;&nbsp;&nbsp;&nbsp;
  </li>
  <li>
   3-5 years experience in a People Operations and/or HRIS role
  </li>
  <li>
   Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization
  </li>
  <li>
   Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities
  </li>
  <li>
   Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach
  </li>
  <li>
   Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements
  </li>
  <li>
   Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements
  </li>
  <li>
   Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams
  </li>
  <li>
   Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows&nbsp;
  </li>
 </ul>
 <strong>
  Bonus Points
 </strong>
 <ul>
  <li>
   Paylocity experience&nbsp;
  </li>
  <li>
   Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  <span>
   $100,000 to $125,000*
  </span>
 </p>
 <p>
  *Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Additional Details:&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Benefits
   </strong>
   <span>
    : We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
   </span>
  </li>
  <li>
   <strong>
    Work from Home Equipment
   </strong>
   <span>
    : Given our virtual environment&mdash; in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
   </span>
  </li>
  <li>
   <strong>
    Paid Time Off:
   </strong>
   <span>
    All employees accrue four weeks of PTO in their first year of employment. &nbsp;New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
   </span>
  </li>
  <li>
   <strong>
    Personal and Professional Development:
   </strong>
   <span>
    We&rsquo;re committed to investing in and helping our people grow personally and professionally.&nbsp; All employees receive up to $5000 each year for professional learning, continuing education and career development.&nbsp; All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
   </span>
  </li>
  <li>
   <strong>
    Location
   </strong>
   <span>
    : We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories.
    <em>
     For most positions,&nbsp;
    </em>
    <strong>
     <em>
      occasional travel may be requested or encouraged but is not required
     </em>
    </strong>
    <em>
     . Some positions might require travel per the job description provided to the employee.
    </em>
    &nbsp;Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired. &nbsp;
   </span>
  </li>
  <li>
   <strong>
    Hours
   </strong>
   <span>
    : We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.&nbsp;
   </span>
  </li>
 </ul>
 <p>
  <em>
   Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  </em>
 </p>
 <em>
  If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice.&nbsp;
 </em>
 https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf&nbsp;
 <em>
  This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.
 </em>
 &nbsp;
 <em>
  If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.&nbsp;
 </em>
</div>


People Operations Specialist [Remote-US]

Fidia Pharma

<div>
 <p>
  Founded in 1946, Fidia is an Italian multinational pharmaceutical company, with R&amp;D, manufacturing, marketing and sales capabilities, and an extensive product portfolio, mainly based on Hyaluronic Acid, in strategic therapeutic areas such as Joint care, Eye care, Skin care, Specialty care, Health&amp;Wellness care. Headquartered in Abano Terme (PD), Fidia extends its global reach through local partners and distributors in 120+ countries worldwide, as well as with wholly owned subsidiaries.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With the aim of strengthening our Global Pharmacovigilance Team in Egypt, we are recruiting a
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Corporate PV Operations Specialist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The candidate will perform the ongoing management of Pharmacovigilance operations relevant to Fidia&rsquo;s products, collaborating with the Corporate PV Operations &amp; Data Governance Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Processing all medical complaint cases regarding Fidia products (medicinal products for human use, medical devices, cosmetics, food supplements, etc.) received from any sources.
  </li>
  <li>
   Performing quality control activities to ensure complete and accurate data entry into the safety database.
  </li>
  <li>
   Submitting case reports to Health Authorities and/or partners in compliance with the due timelines.
  </li>
  <li>
   Contributing to the production of line listings and summary tabulations for safety reports (PSURs, DSURs, PBRERs, Annual Safety Report, etc.).
  </li>
  <li>
   Performing Signal Detection extractions from BI Module according to company strategy defined by the Head of Corporate Clinical Safety, Pharmacovigilance and R&amp;D Compliance.
  </li>
  <li>
   Writing and reviewing SOPs and Working Instructions according to national and international guidelines and regulations.
  </li>
  <li>
   Contributing to Audit/Inspections readiness and implementing Corrective and Preventive Actions (CAPAs).
  </li>
  <li>
   Performing periodic reconciliation of safety data with Third Parties, Subsidiaries, and involved Fidia Departments (e.g., Corporate Medical Affairs, Corporate Quality Assurance, Communication Department).
  </li>
  <li>
   Contributing to the administration of the safety database and coordinating technical and validation activities, including Data Migration Projects.
  </li>
  <li>
   Contributing to the management of PV operations and Data Management with the Safety Database, as well as performing XEVMPD and MedDRA Dictionary updates.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Degree in Pharmacy, Pharmacology, Pharmaceutical Chemistry, Biology, Biotechnologies or other scientific related fields.
  </li>
  <li>
   Minimum of 3 years of experience in Pharmacovigilance management system and Safety Database Management.
  </li>
  <li>
   Knowledge of GVP, PV Legislation and related guidelines, as well as PV operational procedures and Safety Database Management for Case Processing.
  </li>
  <li>
   Good knowledge of Microsoft Office.
  </li>
  <li>
   Fluent in English.
  </li>
  <li>
   Attention to detail, critical thinking, planning, organizational and teamwork skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our offer:
  </strong>
 </p>
 <ul>
  <li>
   Permanent contract with Fidia Egypt.
  </li>
  <li>
   Annual Gross Salary between 359.000 - 448.800 EGP.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Fidia benefits:
  </strong>
 </p>
 <p>
  In Fidia you will have unlimited access to training and coaching programs aligned with market best practices and opportunities for professional development through participation in internal job posting processes, pension fund with company integration and health fund, merit review and referral programs, staff discounts and access to the flu vaccination campaign.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Fidia Farmaceutici promotes parity and inclusion in all its actions.
  </em>
 </p>
 <p>
  <em>
   All people from the status of candidate to that of employee and throughout the duration of their employment relationship are entitled to the same opportunities and protections regardless of gender identity, sexual orientation, ethnicity, migration background, religion, nationality, age. All company procedures are therefore drafted in compliance with the principles expressed in the previous point; any divergences should be promptly brought to the attention of the People &amp; Culture Department.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are upgrading our recruitment platform to improve your candidate experience.
  </strong>
 </p>
 <p>
  <strong>
   From May 25 to June 15, the platform will be unavailable and it will not be possible to access or submit applications.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   By submitting your application via email, you acknowledge that you have read the privacy notice
   <u>
    available here
   </u>
   .
  </strong>
 </p>
</div>


Corporate PV Operations Specialist

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

<div><div><b>AFR Operations Specialist</b></div><p>
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>
<p><i>Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning</i><i>. </i><b>DHL Global Forwarding</b> has an opening for an <b>AFR Operations Specialist </b>in<b> Riyadh, Saudi Arabia</b><b>.
</b></p><p>Join us in connecting people and improving lives!</p><br>
<p><b>In this AFR Operations Specialist position
</b></p><ul><li>Act as Customer first point of contact for shipment information, incident/complaint management, ad hoc pricing, and claims</li>
<li>Ensure that correct costs and revenues are captured against customer&rsquo;s profile and take ownership to solve simple and complex issues</li>
<li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li>
<li>Ensure the management of shipments in line with the customer service commitment</li>
<li>Track, record, analyze and improve exceptions/operational irregularities</li>
<li>Responsible for high shipment data quality</li>
<li>Implement necessary regulatory compliance procedures relating to commodity and locations for shipments</li>
<li>Route and/or assign shipments to relevant consol that meets our customers service commitment and maximized our profits</li>
<li>Identify critical shipments and new business that needs extra support/hypercare</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Execute tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Prepare invoices, debit and credit notes and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li>
<li>Investigate/supports invoice disputes</li>
<li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li>
<li>Resolve performance issues of suppliers, and propose solutions to improve performance</li>
<li>May provide functional guidance, advice or training to less experienced positions</li>
<li>Use Industry sector or logistics specialist expertise in their day-to-day work</li><br>
</ul><p><b>Now, here is what we need from you!
</b></p><div><div><div><div><p><b>Education Level</b></p><br>
</div></div><br>
<div><div><p>Bachelors Degree</p><br>
</div></div><br>
<div><div><p><b>Experience Level</b></p><br>
</div></div><br>
<div><div><p>More than 4 years</p>
</div></div><br>
</div></div><p><b>We offer:</b></p>
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul><p><b>Why join DHL Global Forwarding?</b></p><br>
<p>We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br>
<p>Our <b>TOP EMPLOYER prestigious certification</b> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.</p><br>
<p>We aspire to become the undisputed leader in our industry, <b>when people think of forwarding; we want them to think DGF </b>because we have:</p><br>
<ul><li>The<b> largest global network</b> with more than ~30,000 passionate employees</li>
<li>The most <b>efficient processes</b> and <b>fastest response times</b></li>
<li>The <b>best solutions</b> and <b>best customer service</b></li></ul><br>
<p><b>Our Vision: </b>The Logistics Company for the World.</p>
<p><b>Our Mission: </b>Excellence. Simply Delivered.<br>
<b>Our Purpose: </b>Connecting People, improving lives.<br>
<b>Our Values: </b>Respect &amp; Results<br>
<b>Our Goals: </b>Employer, Provider, and Investment of Choice, Living Responsibility</p><br>
<p><i>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</i></p></div>

AFR Ops Specialist

AL SAFAS TRADING CO LLC

<p>Proficiency in Retail Operations for building materials and the ability to manage inventory, ensure stock availability, and streamline day-to-day processes</p><p>This is a full-time, on-site role located in As Suwaiq for a Retail Operations Specialist. The role involves overseeing daily retail operations, coordinating inventory management, and analyzing sales data for actionable insights. The Retail Operations Specialist will also ensure exceptional customer service, support the sales team, and maintain effective communication between staff and management to meet and exceed business goals.</p><p><b>Qualifications</b></p><ul><li>Minimum <b>5 years of experience</b> in Sales Operations in building material in Oman</li><li>Strong Analytical Skills to interpret sales data, track key performance metrics, and optimize operational efficiency</li><li>Fluent in <b>Arabic, Malayalam, Hindi and English</b></li><li><b>Excellent Communication and Customer Service skills to interact effectively with team members and provide high-quality customer experiences</b></li><li>Proven experience in Sales and the ability to support team targets and drive revenue growth</li><li>Exceptional problem-solving abilities and a proactive approach to work</li><li>Organizational and time management skills to handle multiple responsibilities efficiently</li><li>Ability to work on-site in As Suwaiq and maintain flexibility to adapt to business needs</li><li>Experience in the retail industry and a relevant diploma or degree is preferred</li></ul><p>Pay: RO250.000 - RO350.000 per month</p><p>Work Location: In person</p>

RETAIL OPERATION SPECIALIST

Nestlé USA

<div><h2 class="jobSectionHeader"><b>DRP Specialist</b></h2><p>
 Loacation: Head Office - Lahore, Pakistan<br>
 Job Type: Full-time</p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
At Nestl&eacute;, we believe in delivering the right product, at the right place, at the right time. As a <b>DRP Specialist</b>, you will play a critical role in managing the supply network by ensuring optimal stock levels across distribution points while balancing service, cost, and freshness objectives.</p><p></p><h3 class="jobSectionHeader"><b>
A Day in the Life of a DRP Specialist</b></h3><ul><li><p>
Analyze and optimize supply plans and dispatch requirements to meet customer demand while considering network constraints</p></li><li><p>
Plan and optimize transportation loads to ensure efficiency and cost-effectiveness</p></li><li><p>
Manage inventory levels to balance product availability with working capital and freshness targets</p></li><li><p>
Monitor and resolve planning exceptions, making data-driven decisions aligned with business priorities</p></li><li><p>
Ensure timely execution of weekly planning cycles and maintain strong service levels for local and Inter-Market Supply (IMS) customers</p></li><li><p>
Identify risks related to volume fluctuations and proactively escalate to relevant stakeholders</p></li><li><p>
Drive continuous improvement in logistics and supply planning processes</p></li><li><p>
Define and maintain Distribution Center (DC)-wise stock cover policies</p></li><li><p>
Collaborate closely with Customer Service, Transport, and DC Operations teams to ensure seamless execution</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
What Will Make You Successful</b></h3><ul><li><p>
1&ndash;3 years of experience in Supply Chain, preferably in:</p><ul><li><p>
Distribution Center Operations</p></li><li><p>
Transport Operations</p></li><li><p>
Factory Logistics</p></li><li><p>
Demand &amp; Supply Planning</p></li></ul></li><li><p>
Strong analytical and problem-solving skills</p></li><li><p>
Solid understanding of end-to-end supply chain processes</p></li><li><p>
Ability to manage complexity and make timely, effective decisions</p></li><li><p>
Familiarity with planning tools (e.g., SAP APO) is a plus</p></li><li><p>
Proactive mindset with a strong sense of ownership and accountability</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Key Success Measures</b></h3><ul><li><p>
Customer Service Level achievement</p></li><li><p>
Inventory optimization and working capital management</p></li><li><p>
Freshness of stock</p></li><li><p>
Dispatch schedule adherence</p></li><li><p>
Effective execution of Operational Demand &amp; Supply Review (OpDSR)</p></li><li><p>
Timely communication of key supply risks and exceptions</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Join Us?</b></h3><p>
At Nestl&eacute;, you will be part of a global organization that values <b>collaboration, innovation, and continuous improvement</b>. We empower our people to make an impact while developing their careers in a dynamic and inclusive environment.</p></div>

Distribution Requirements Planning Specialist

Sherwin-Williams

<div>This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.<br>
<div></div><br>
<div>Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.
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At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
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Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
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Career &hellip; with opportunities to learn, develop new skills and grow your contribution
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Connection &hellip; with an inclusive team and commitment to our own and broader communities
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It's all here for you... let's Create Your <b>Possible</b></p>
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What is the Process to get Started?</b>
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Step 1 &ndash; Online Application
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Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/<br>
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners</p>
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Step 2 &ndash; Digital Interview
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Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
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You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation</p>
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Step 3 &ndash; In-Store Interview
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Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.</p>
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At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
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Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
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Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
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As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
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Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistently with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li><li>
Ability to read, write, comprehend, and communicate in more than one language</li><li>
Ability to read, write, comprehend, and communicate in Spanish</li></ul></div><div></div><div><br>
#SHWSales</div></div>

Multi-Location Customer Service Specialist

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