customer operations specialist

Fieldwire

<div>What Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

What is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What is Fieldwire?

Fieldwire, a Hilti Group Company, is a San Francisco-based construction management software used on over 1 million projects worldwide. We're building a Field and Project Management Platform that reflects our obsession with improving the way construction teams work together, providing operational excellence for a $10 Trillion/year industry.

With an exceptional product-market fit, we're delivering a superior, easy-to-use web and mobile App that's driven by the voice of our customers. We solve for fluid communication between Office and Field (jobsite) along with real-time coordination of information and labour at-scale for some of the largest projects in the world. Our mobile app has a five-star rating with thousands of customer reviews.

Fieldwire was acquired by Hilti for $300M in November 2021. Firmly aligned with their mission to be the construction industry's most trusted productivity partner, Fieldwire has already transformed the way thousands of companies across the globe are working together, and we're growing faster than ever. We are looking for smart, talented people to join our team in providing best-in-class service to our rapidly expanding customer base across the world.

Who are we looking for?

At the heart of Fieldwire lies a commitment to exceptional customer service, for both our customers and teammates. We pride ourselves on being &quot;not your average support team&quot;, elevating the concept of support beyond fast, high-quality customer resolutions that ensure both our external and internal customers have a remarkable Fieldwire experience. By also owning our customer knowledgebase, product support for internal teams, and account/subscription administration for our sales and success teams, we spend significant time each day as content writers, operations admins, and process-improvement experts that impact the company well beyond, and in addition to, our stellar direct customer service. We've built a world-class, globally distributed team with exceptionally smart, ambitious, and diverse talent, and we're looking for our next great teammate.

We seek a detail orientated Customer Operations Specialist, and your mission is to deliver a high volume of technically proficient operational tasks at consistently high standards of accuracy and quality. From setting up new, existing, and converted accounts for purchasing Fieldwire subscriptions in our Salesforce CRM and SAP Billing systems, to executing sales orders in SAP, and premium account activations in our Fieldwire back office systems, you'll be helping to own, expand, and streamline a well-established set of Ops responsibilities and workflows critical to our growing business. You'll be lead and supported by an expert group of existing Ops Leads and Specialists on our EU and US teams while becoming the founding member of our new dedicated Ops team in Hilti Technical Services, India.

Proactively identifying and executing ways to improve and scale our Customer Operations processes while working alongside Support Specialists located around the world, you will report to our Customer Operations &amp; Support Manager (remote, UK based) and work closely with our Software Subscription Selling Development, Credit and Collections, and Sales Teams to optimize our cross-functional Operations services for our internal teams and end users. If you're driven to be part of a game-changing mission and thrive in the pressure cooker of running high-performing teams, we'd love to connect with you!

What you need is

Education
<ul>
<li>Bachelor's degree in business (administration), data science and/or analytics, economics, computer science, engineering/technology, statistics, math, or equivalent fields</li>
</ul>
Professional Experience
<ul>
<li>2+ years experience in a Customer support or Operational support role ideally in a B2B SaaS companyAbility to follow technical processes while providing feedback and improvement suggestions for existing processes, systems, and internal documentation</li>
<li>Experience executing software subscription selling and account setup tasks, or similar operations concepts and backoffice workflows</li>
<li>Excellent written and verbal communication skills, with experience writing standard operating procedures and other internal process documentation</li>
<li>Practiced organizational acumen and attention to detail, affinity for multitasking with precision</li>
<li>Well-practiced at efficient time management, with a proven ability to meet deadlines</li>
<li>Strong analytical and problem-solving skills; self-aware, curious, and constantly seeking excellence through learning and growth</li>
<li>Capacity to adapt fluidly to the needs of a rapidly growing organization with an ability to prioritize tasks without immediate validation</li>
<li>Experience working on a remote team and/or globally distributed team</li>
<li>Experience in the construction technology or jobsite management domain is nice-to-have</li>
<li>Direct experience with Salesforce or similar CRMs, SAP or similar billing systems, and/or Zendesk or similar digital Support platforms are nice-to-have</li>
</ul>
What you'll be doing

Fieldwire's core mission is a proven competitive advantage: be the most customer-success driven company with the most intuitive App in Construction Tech. Manning the internal systems and processes behind our Go-to-Market front lines in executing that mission, our Customer Operations Team owns all of our account and billing setup (subscription orders and invoice management, back office account procurement, etc.), Customer Support, and Support Content operations processes. Their work enables our customers to purchase and use our product in a timely manner, assist our sales teams in securing more business and ensure finance processes are efficient and unobtrusive. In addition, you'll work closely with the systems and repeatable processes behind your Support teammates that provide inbound and outbound support, how-to/help content, and product onboarding services directly to our customers, standing up new and optimizing existing internal Ops processes that empower the team at scale.

Your primary responsibilities
<ul>
<li>Provide fast, high-quality resolutions to account/order/finance queries from our sales teams</li>
<li>Perform high-volume internal account operations
<ul><li>Processing subscription orders</li>
<li>Activating customer accounts</li>
<li>Invoice management</li>
<li>Failed payment collections</li>
<li>Processing unmanaged renewals</li>
</ul></li><li>Champion the voice of the customer within the team, identifying gaps and opportunities for service improvement</li>
<li>Work closely with other Customer Operations Specialists, Team Leads, and Managers to share best practices and drive continuous improvement</li>
<li>Participate in daily standups, recurring team meetings, and knowledge-sharing sessions</li>
<li>Author and update internal support content (Confluence pages, videos, tutorials), processes, and best practices for direct customer support, product education and training, and help content development</li>
</ul>
What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority.

Where is the job located?

This role is hybrid and based in our Hilti Pune office.</div>

Customer Operations Specialist

Hexa Tours & Travels Private Limited

Operations &amp; Customer Support SpecialistSummary:The Operations &amp; Customer Support Specialist is responsible for managing and coordinating all aspects of corporate travel to ensure seamless logistics, compliance with company policies, and excellent traveler support. This role involves day-to-day operations and problem-solving to maintain efficient travel programs.Key Responsibilities:<ul><li>Coordinate and book all corporate travel arrangements, including flights, accommodations, and ground transportation.</li><li>Act as a primary point of contact for travelers, helping and promptly resolving travel-related issues, such as itinerary changes or cancellations.</li><li>Ensure all travel bookings and operations adhere to established corporate travel policies, regulations, and budget guidelines.</li><li>Maintain and update travel itineraries, documentation, and records.</li><li>Collaborate with travel vendors and service providers to ensure quality service delivery.</li></ul>Qualifications:<ul><li>Graduates (Completed/Appeared)</li><li>Experience in travel coordination, operations, or a related role within the travel industry. (Optional)</li><li>Proficiency in travel booking software/tools. (Optional)</li><li>Strong organizational skills, attention to detail, and a focus on customer service. (Mandatory)</li></ul>Job Types: Full-time, FresherPay: &#8377;12,000.00 - &#8377;15,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Work Location: In person

Operations & Customer Support Specialist

<div>OFR Customer Implementation Specialist
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who moves mountains even across oceans? You do.- DHL Global Forwarding has an opening for a OFR Customer Implementation Specialist in Jeddah, Saudi Arabia. Develop and administer customer operations plans and processes to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation and provide support to sales team in line with the business strategy and requirements, corporate guidelines and policies. 
Join us in connecting people and improving lives! 
In this OFR Customer Implementation Specialist position
<ul><li>Execute customer operations plans and processes to deliver efficient logistics processes</li>
<li>Execute, manage and update orders received via the system including special and non-assigned orders</li>
<li>Ensure flow of goods and information across a customer&rsquo;s global supply chain and provide resolution for order/ delivery issues</li>
<li>Support sales team and respond to operations related requests from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li>
<li>Undertake delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines</li>
<li>Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements</li>
<li>Track the available capacities and ensure optimum utilization as per the set objectives</li>
<li>Resolve issues occurring in operational activities, report to management on events and exceptions, as necessary</li>
<li>Ensure systems are updated with the latest information on product shortages, expected delivery dates, price changes, etc.</li>
<li>Draft reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc. and evaluate efficiency of operational performance and delivery</li>
<li>Interact with other logistics operations departments, customer service and warehouse team to ensure smooth operations</li>
<li>Comply with operating standards and procedures to provide cost-effective, superior and efficient customer service</li>
<li>Study and resolve issues in day-to-day customer operations and execute practices focusing on increasing effectiveness and efficiency</li>
</ul>Stakeholders:
<ul><li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li>
<li>May convince others to accept new concepts, practices, and approaches</li>
<li>Build strong, trusting cross-functional relationships with DHL managers</li>
<li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Provide technical guidance to line managers and employees</li>
</ul>Management Responsibility
<ul><li>Individual contributor who may manage two or fewer employees</li>
<li>May direct the work of other lower level professionals or manage processes and programs</li>
<li>Coach and review the work of lower level professionals</li></ul> 
Now, here is what we need from you!
Education Level
<ul><li>Bachelor&rsquo;s Degree or equivalent experience/qualification</li>
</ul>Experience Level
<ul><li>more than 4 years</li>
</ul>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

OFR Customer Implementation Specialist

Redbox Technologies

<div>The Customer Experience Specialist serves as the voice of the customer within the organization. This role ensures that customer issues, feedback, and insights are captured, analyzed, and translated into actions that improve overall service quality. The specialist follows up on escalated cases, coordinates with internal teams, and works to enhance the end-to-end customer journey.
Requirements<h3 class="jobSectionHeader">
Escalation &amp; Issue Management</h3><ul>
<li>Handle and monitor customer escalations and ensure timely resolution.
</li><li>Follow up with internal teams to guarantee issues are addressed and closed.
</li><li>Provide clear and professional updates to customers throughout the resolution process.
</li></ul><h3 class="jobSectionHeader">2. Customer Journey Improvement</h3><ul>
<li>Review and assess customer interactions across all touchpoints.
</li><li>Identify friction points and recommend improvements.
</li><li>Support the development of better processes, policies, and service workflows.
</li></ul><h3 class="jobSectionHeader">3. Feedback Collection &amp; Analysis</h3><ul>
<li>Analyze customer feedback, surveys, reviews, and ratings.
</li><li>Identify trends, recurring issues, and areas of opportunity.
</li><li>Prepare regular reports highlighting insights and improvement suggestions.
</li></ul><h3 class="jobSectionHeader">4. Cross-Functional Collaboration</h3><ul>
<li>Work closely with departments such as Operations, Product, Technology, Sales, and Support.
</li><li>Ensure customer concerns are prioritized and acted upon.
</li><li>Facilitate communication between teams to maintain a unified customer experience.
</li></ul><h3 class="jobSectionHeader">5. Service Quality Enhancement</h3><ul>
<li>Contribute to initiatives that improve service consistency and customer satisfaction.
</li><li>Support quality audits, customer journey mapping, and root-cause investigations.
</li><li>Participate in launching new services or updates while ensuring customer needs are represented.</li>
</ul><h3 class="jobSectionHeader">
Qualifications</h3><ul>
<li>1&ndash;3 years of experience in Customer Experience, Support, Operations, or a related field.
</li><li>Strong communication skills, both written and verbal.
</li><li>Ability to analyze data and identify patterns.
</li><li>Highly organized with strong follow-up skills.
</li><li>Customer-focused mindset and problem-solving abilities.
</li><li>Proficiency in using CRM or customer support tools is a plus.</li>
</ul>
Benefits<ul>
<li>Private Health Insurance</li>
<li>Performance Bonus</li></ul></div>

Customer Experience Specialist

Net2Source (N2S)

Data Analytics & Customer Service Specialist - Vending Operations (Saudization) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Net2Source (N2S) Senior Recruitment Inc. Tech Recruitment + Certified Professional We are Hiring We are looking for a Data Analytics & Customer Service Specialist - Vending Operations (Saudization) for one of our clients in KSA. Location: Jeddah / Riyadh, Kingdom of Saudi Arabia Department: Operations & Customer Experience Reports To: Operations Manager / General Manager Employment Type: Full-time Position Summary We are seeking an Enthusiastic candidate to join our team as a Data Analytics & Customer Service Specialist. This dual-role position is ideal for fresh graduates or candidates with 0-2 years of experience who are analytical, customer-focused, and eager to grow in a dynamic business environment. Candidate will be responsible for analyzing vending machine sales data to drive business decisions while ensuring exceptional customer service across all our locations. Key Responsibilities Data Analytics & Reporting (60%) <ul> <li>Collect, organize, and analyze daily/weekly sales data from all vending machine locations</li> <li>Create comprehensive sales reports and dashboards for management review</li> <li>Track and report on key performance metrics (sales per machine, top-selling products, underperforming locations)</li> <li>Identify sales trends, patterns, and anomalies across different locations and time periods</li> <li>Monitor inventory turnover rates and product performance by location</li> <li>Analyze footfall patterns and correlate with sales performance</li> <li>Conduct comparative analysis between different locations, products, and time periods</li> <li>Identify opportunities for revenue optimization and cost reduction</li> <li>Prepare weekly and monthly performance reports with actionable insights</li> <li>Support BDM team with location performance data for decision-making</li> <li>Create clear, visual reports using Excel, Power BI, or similar tools</li> <li>Present findings to management in simple, actionable formats</li> <li>Maintain organized databases of all sales, inventory, and customer feedback data</li> <li>Develop and maintain performance tracking dashboards</li> </ul> Inventory & Product Analysis <ul> <li>Track product expiry dates and recommend restocking schedules</li> <li>Analyze product mix performance and recommend optimizations</li> <li>Monitor seasonal trends and suggest product rotation strategies</li> <li>Calculate and report on product profitability by location</li> </ul> Customer Service & Support (40%) Customer Communication <ul> <li>Handle customer inquiries and complaints via phone, email, WhatsApp, and social media</li> <li>Respond to customer feedback regarding machine malfunctions, product issues, or service quality</li> <li>Coordinate with field technicians for machine repairs and maintenance requests</li> <li>Follow up with customers to ensure issue resolution and satisfaction</li> </ul> Location Partner Relations <ul> <li>Serve as primary point of contact for location partners (building managers, facility coordinators)</li> <li>Handle requests for product changes, machine relocations, or service adjustments</li> <li>Maintain positive relationships with all location stakeholders</li> <li>Collect and document feedback from location partners</li> <li>Log all customer complaints and service requests in tracking system</li> <li>Prioritize and elevate urgent issues to appropriate teams</li> <li>Track resolution times and ensure timely follow-up</li> <li>Identify recurring issues and recommend systemic solutions</li> </ul> Quality Assurance <ul> <li>Conduct regular phone surveys with location partners to assess satisfaction</li> <li>Monitor online reviews and respond professionally</li> <li>Gather customer feedback for service improvement initiatives</li> <li>Support mystery shopping programs when required</li> </ul> Required Qualifications: <ul> <li>Education: Bachelor's degree in business administration, Statistics, Data Science, Management Information Systems, Marketing, or related field</li> <li>Experience: Fresh graduates welcome OR 0-2 years of experience in data analysis, customer service, or related roles</li> <li>Language: Fluent in Arabic (native) and English (professional working proficiency)</li> <li>Location: Based in Jeddah or Riyadh (depending on business needs)</li> </ul> Technical Skills <ul> <li>Microsoft Excel: Strong skills including pivot tables, VLOOKUP, formulas, and data analysis functions (mandatory)</li> <li>Data Visualization: Basic knowledge of charts, graphs, and dashboard creation</li> <li>Computer Literacy: Comfortable with Google Suite, email, and basic software applications</li> <li>Familiarity with Power BI, Tableau, or similar tools (preferred but not required - can be learned)</li> <li>Basic understanding of CRM or helpdesk systems (preferred)</li> </ul> Personal Attributes <ul> <li>Analytical mindset: Enjoys working with numbers and finding patterns in data</li> <li>Detail-oriented: High accuracy and attention to detail in data handling</li> <li>Customer-focused: Patient, empathetic, and professional in customer interactions</li> <li>Communication skills: Excellent verbal and written communication in both Arabic and English</li> <li>Problem-solver: Proactive in identifying issues and proposing solutions</li> <li>Organized: Able to manage multiple tasks and priorities effectively</li> <li>Tech-savvy: Quick learner with technology and digital tools</li> <li>Team player: Collaborative spirit with ability to work across departments</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service</li> <li>Retail</li> </ul> Referrals increase your chances of interviewing at Net2Source (N2S) by 2x Get notified about new Data Specialist jobs in Riyadh, Riyadh, Saudi Arabia.

Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

Great Sys

Position: People Operations Specialist ( Male Only) Department: HR &amp; Admin Location: Multan - On-site Shift: 7:00 PM &ndash; 4:00 AMPosition Overview:The People Operations Specialist will play a key role in supporting core Human Resource functions, managing administrative operations, and serving as the first point of contact for incoming customer calls on the company&rsquo;s Direct Line. This role requires a proactive, organized, and people-oriented professional capable of maintaining smooth internal coordination and ensuring a positive experience for employees and external stakeholders alike.Key ResponsibilitiesHuman Resources ( 70%)<ul><li>Support the end-to-end recruitment process, including job postings, scheduling interviews, onboarding new hires , back reference checks, and offboarding</li><li>Maintain and update employee records in the HR system (e.g., Zoho People).</li><li>Assist in performance management activities, employee evaluations, and appraisal tracking.</li><li>Facilitate training sessions, employee engagement activities, and HR communications.</li><li>Handle employee queries regarding attendance, leaves, policies, and benefits.</li><li>Ensure compliance with company policies, labor laws, and internal procedures.</li></ul>Administration (20%)<ul><li>Oversee daily office operations including maintenance, supplies, and vendor coordination.</li><li>Manage documentation, filing, and correspondence related to administrative matters.</li><li>Coordinate logistics for meetings, events, and internal functions.</li><li>Support travel, accommodation, and facility management tasks when required.</li><li>Monitor office assets, inventory, and service contracts.</li></ul>Customer Communication (10%)<ul><li>Serve as the first point of contact for all incoming calls on the company&rsquo;s main line.</li><li>Professionally handle inquiries, route calls to the appropriate departments, and ensure timely follow-up.</li><li>Maintain a log of all customer interactions and share relevant information with respective teams.</li><li>Provide courteous and efficient communication to enhance customer experience.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (MBA preferred)</li><li>Experience: 2&ndash;4 years of experience in HR &amp; Administration or similar roles.</li></ul>Skills:<ul><li>Excellent Spoken English ( Mandatory)</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office and HRMS tools (Zoho People experience preferred).</li><li>Proficiency in ATS</li><li>Professional phone etiquette and customer service orientation.</li><li>Ability to maintain confidentiality and handle sensitive information.</li></ul>Key Attributes<ul><li>Professional demeanor and a positive attitude.</li><li>Strong ownership and attention to detail.</li><li>Ability to work independently and collaboratively across departments.</li><li>Customer-centric mindset with problem-solving ability.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable with following:</li></ul>Shift: Night (7:00 pm-4:00 am) Job-Mode: On-siteLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

People Operations Specialist

Würth Elektronik Türkiye

<div>
 
 W&uuml;rth Elektronik T&uuml;rkiye, is a globally active technology company headquartered in Germany, operating in the field of electronic and electromechanical components. With the motto &ldquo;
 
 More Than You Expect,
 
 &rdquo; we stand out with our high-quality standards, strong technical support, and commitment to innovation &mdash; making us a trusted partner across various industries.
 
 
 
 
 
 As part of our operations in Turkey, we are looking for &ldquo;Internal Sales Engineer / Specialist&rdquo; to join our teams at our &Idot;stanbul General Center Office. We seek team members who can combine technical knowledge with strong sales capabilities and a deep understanding of customer needs.
 
 
 
 
 
 
 
 Let&rsquo;s create together &ndash; Create together!
 
 
 
 
 
 
 
 
 Role Summary
 
 
 
 
 
 
 The Inside Sales Engineer/Specialist is responsible for managing and developing customer relationships, supporting the sales cycle from offer to order, coordinating technical and commercial inquiries, and ensuring an excellent customer experience. This role acts as a key bridge between customers, field sales teams, and internal departments.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 &bull; Manage the end-to-end internal sales processes for electronic components and technical solutions.
 
 
 &bull; Support field sales teams with quotations, customer documentation, product availability, delivery information, and order follow-up.
 
 
 &bull; Prepare and track price offers, cost calculations, and commercial proposals in line with company policies.
 
 
 &bull; Understand customer requirements and provide the correct product, technical information, or alternative solutions. &bull; Maintain regular communication with customers through phone, email, and online meetings; ensure customer satisfaction and timely feedback.
 
 
 &bull; Update CRM systems, customer data, forecast entries, and sales activities accurately.
 
 
 &bull; Collaborate closely with logistics, product management, finance, and external sales teams to ensure smooth order processing.
 
 
 &bull; Monitor customer order patterns, stock levels, and market trends to support sales strategies.
 
 
 &bull; Coordinate sample requests, lead times, technical documentation, and approvals when required.
 
 
 &bull; Support sales reporting, monthly dashboards, and performance tracking.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in engineering (preferably Electrical-Electronics, Electronics &amp; Communication, Industrial Engineering or related technical fields).
 
 
 &bull;
 
 Minimum 2&ndash;5 years of experience
 
 in inside sales, customer operations, technical sales support, or similar roles (electronics industry is an advantage).
 
 
 &bull; Strong command of English (written &amp; verbal) is required.
 
 
 &bull; German proficiency is a strong plus (tercihen Almanca bilen).
 
 
 &bull; Experience with SAP, CRM systems, or other sales tools is preferred.
 
 
 &bull; Strong communication, coordination, and problem-solving skills.
 
 
 &bull; Customer-oriented mindset with high attention to detail and follow-up discipline.
 
 
 &bull; Ability to work in a fast-paced environment with multiple stakeholders.
 
 
 &bull; A team player with a proactive, dynamic, and result-oriented approach.
 
 
 
 
 
 
 
 
 
 
 *** &ldquo;At W&uuml;rth Elektronik T&uuml;rkiye, we are committed to the principles of equality and inclusiveness in all our recruitment processes. All applications are evaluated fairly and impartially based on candidates&rsquo; competencies and experiences. We believe in the power of diversity and strive to foster an inclusive and supportive work environment.&rdquo;
 
 
 
</div>

Internal Sales Engineer / Specialist

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