customer professional

CMA CGM

ID: 570831
 
Location: 
Istanbul, TR
 
Customer Service Professional
 
CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 Fluency in written & verbal English is a must (part of the interview will take place in English),
 Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional

VR Jewels

Job Description: Customer Executive &ndash; Private Jewelry SalesPosition: Customer Executive &ndash; Private Sales Industry: Jewelry (Fine / Fashion Jewelry) Location: C Scheme Employment Type: FlexibleRole OverviewWe are a growing jewelry brand specializing in premium designs and personalized customer experiences. We are looking for an experienced Customer Executive &ndash; Private Sales with strong sales expertise and proven experience handling U.S.-based clients. The role involves managing high-value customers, driving private sales, and delivering exceptional end-to-end service in the jewelry segment.Key Responsibilities<ul><li>Manage private and high-value jewelry customers through personalized sales interactions</li><li>Drive sales of jewelry products (silver, gold, vermeil, etc.) via calls, chats, emails, and virtual consultations</li><li>Handle U.S. clients with professionalism, understanding their buying behavior, expectations, and time zones</li><li>Guide customers on product selection, sizing, metal types, stones, pricing, and care</li><li>Convert inbound and outbound leads into successful sales while meeting revenue targets</li><li>Build long-term relationships to encourage repeat purchases and customer loyalty</li><li>Coordinate with internal teams (design, logistics, customer support) to ensure smooth order fulfillment</li><li>Handle customer queries related to customization, delivery, returns, and after-sales support</li><li>Maintain accurate customer and sales data using CRM tools</li></ul>Required Qualifications &amp; Experience<ul><li>Minimum 5 years of experience in sales or customer executive roles, preferably in jewelry, fashion, or luxury retail</li><li>Proven track record in private or high-touch sales</li><li>Mandatory experience working with U.S. clients</li><li>Strong knowledge of jewelry products, including metals, gemstones, and basic pricing concepts</li><li>Excellent spoken and written English communication skills</li><li>Strong negotiation, persuasion, and relationship management skills</li><li>Comfortable working in a target-driven environment</li></ul>Preferred Skills<ul><li>Experience with D2C jewelry brands or luxury retail (e.g., GIVA, Melorra, BlueStone, etc.)</li><li>Experience in virtual selling or online private consultations</li><li>Familiarity with CRM systems, WhatsApp Business, and e-commerce platforms</li><li>Customer-first mindset with attention to detail and aesthetics</li></ul>What We Offer<ul><li>Competitive salary with attractive sales incentives</li><li>Opportunity to work with international (U.S.) customers</li><li>Fast-growing brand with strong learning and growth opportunities</li><li>Collaborative and creative work culture</li></ul>Job Types: Part-time, PermanentPay: ₹30,000.00 - ₹33,015.77 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Flexible schedule</li><li>Work from home</li></ul>Application Question(s):<ul><li>Have experience working with brands?</li><li>Why do you choose sales or marketing as your career?</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li></ul>Work Location: In person

Customer Executive

Koton

<div>
 
 We started our journey in 1988 with a small store in Kuzguncuk, Istanbul, and today we continue as a global fashion brand with over 7,900 employees, more than 450 stores in 72 countries, and online sales channels. We work with the vision of "Reaching 1 billion customers worldwide with our products by 2030, supported by our strong brand fueled by our fast and agile business model," and we act with the mission of "Making trend accessible for the world," aiming to deliver trends to our customers just in time with our motto
 
 "Trend in Time."
 
 
 
 
 
 
 ✨
 
 Our Core Values
 
 
 
 At KOTON, we build success with our values, because we say, "Achieving with Our Values is in Our Fabric!"
 
 
 
 
 
 ✔ We are Fast and Efficient
 
 
 ✔ We are Customer-Focused
 
 
 ✔ We are Passionate
 
 
 ✔ We are Quality-Oriented
 
 
 ✔ We are One Team
 
 
 ✔ We are Respectful
 
 
 
 
 
 
 
 
 At Koton, we don't just design clothes; we're rewriting the rules of the fashion world!
 
 
 Join us on our digital fashion and innovation journey, where you'll push boundaries as a Buyer with a passionate command of Artificial Intelligence processes.
 
 
 
 
 
 If you have a sparkling vision at the intersection of fashion and technology, come, let's design the garments of the future together!
 
 
 
 
 
 
 Who You Are
 
 
 
 &bull; You've got a Textile Engineering degree, but your heart is in the future (and you're already following the AI buzz in fashion!).
 
 
 &bull; Buyer Pro: Minimum 5 years of experience.
 
 
 &bull; Agile &amp; Fast: You thrive on change, make quick calls, and zoom past the competition in a dynamic environment.
 
 
 &bull; Data Whisperer: Youdon'tjustlook at numbers; you turn data into next season's best sellers. Range planning and budget management? You nail it with a quality-first focus.
 
 
 &bull; Trend Translator: You spot a trend on TikTok and immediately know how to turn it into a Koton must-have that our customers will obsess over.
 
 
 &bull; Team Player: Great communication, collaborative spirit, and always there to back up your team.
 
 
 &bull; Global Speaker: Your English is advanced, both written and spoken.
 
 
 
 
 
 
 WhatYou&rsquo;ll Do
 
 
 
 &bull; Know Our Vibe: Deep-dive into what our customers actually want. You&rsquo;ll be the voice of the customer, ensuring our collections are spot-on, trend-right, and authentic.
 
 
 &bull; Smart Collections: You'll analyze profit, price sensitivity, and competition to ensure our clothes are top quality and competitively priced.
 
 
 &bull; Plan the Hype: Own the Range Plan foryourcategory. Make sure everything hits the stores or the website on time, every time, and at the perfect quality/price point.
 
 
 &bull; Guide the Creatives: Useyour market data andcustomer insights to give the Design team the ultimate roadmap.
 
 
 &bull; Full Cycle Control: From a tinysketch to the final product on the rack&mdash;you&rsquo;re active in every step, blending your trend knowledge with sharp commercial acumen.
 
 
 
</div>

Buying Professional

PepsiCo

<div>
 
 Overview
 
 
 
 CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.
 
 
 The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.
 
 
 
 Responsibilities
 
 
 
 Market
 
 
 <ul>
 <li>
 Delivering Secondary monthly targets and Gross Revenue growth
 </li>
 <li>
 Planning routes efficiently to increase productivity
 </li>
 <li>
 Increase Net Distribution by increasing number of outlet served
 </li>
 <li>
 Increases Weighted Distribution by increasing SKU count in existing outlets
 </li>
 <li>
 Ensuring stock availability and Rack Execution as per planogram
 </li>
 <li>
 Relationship building in the market to maximize customer satisfaction
 
 
 </li>
 </ul>
 Training &amp; Communication
 
 
 <ul>
 <li>
 One-on-One training of PSRs to develop business understanding &amp; sales capability
 </li>
 <li>
 Monthly target setting for each salesmen
 </li>
 <li>
 Works with salesmen in market to coach him/her on market execution
 </li>
 <li>
 Monitors salesmen performance using regular sales reports
 </li>
 <li>
 Communicates incentives and motivates salesmen to achieve targets
 
 
 </li>
 </ul>
 Distributor
 
 
 <ul>
 <li>
 Distributor/Hub/Spokes appointment and retirement for territories
 </li>
 <li>
 Managing DB health (ROI) by ensuring adherence to Joint Business plan
 </li>
 <li>
 Jointly responsible for recruitment and retention of sales representatives
 </li>
 <li>
 Minimizing expiry/stales by ensuring FIFO and stacking norms of products
 </li>
 <li>
 Tracking correct and timely delivery of orders in the market
 </li>
 <li>
 Ensuring food compliance of every distributor
 </li>
 <li>
 Facilitating development of distributor on PepsiCo sales competencies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Any under graduation or Post Graduation
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 Years
 </li>
 <li>
 FMCG/ Similar Sales
 
 
 </li>
 </ul>
 and Distribution
</div>

Sales Executive

Maya Demir Danışmanlık

Pozisyon Tanımı:&Ccedil;ağrı merkezimizde g&ouml;revlendirilmek &uuml;zere, İngilizce diline hakim, m&uuml;şteri odaklı ve problem &ccedil;&ouml;zme becerileri gelişmiş m&uuml;şteri temsilcisi arıyoruz.Sorumluluklar:<ul><li>M&uuml;şteri taleplerini ve sorunlarını e-posta, canlı sohbet ve diğer yazılı kanallar aracılığıyla &ccedil;&ouml;zmek.</li><li>M&uuml;şteri hesaplarını y&ouml;netmek ve gerekli g&uuml;ncellemeleri yapmak.</li><li>M&uuml;şteri şikayetlerini ve geri bildirimlerini değerlendirmek ve ilgili birimlere iletmek.</li><li>Raporlama ve veri girişi işlemlerini ger&ccedil;ekleştirmek.</li><li>İlgili departmanlarla işbirliği i&ccedil;inde &ccedil;alışarak m&uuml;şteri memnuniyetini sağlamak.</li></ul>Aranan Nitelikler:<ul><li>Minimum B2 seviyesinde İngilizce dil bilgisine sahip olmak (yazılı ve s&ouml;zl&uuml;).</li><li>&Ccedil;ağrı merkezi veya m&uuml;şteri hizmetleri alanında en az 1 yıl deneyimli olmak (tercihen).</li><li>MS Office programlarına hakim olmak.</li><li>İletişim becerileri g&uuml;&ccedil;l&uuml;, sabırlı ve &ccedil;&ouml;z&uuml;m odaklı olmak.</li><li>Takım &ccedil;alışmasına yatkın olmak.</li><li>Yoğun &ccedil;alışma temposuna uyum sağlayabilmek.</li></ul>İş T&uuml;r&uuml;: Tam zamanlıDeneyim:<ul><li>M&uuml;şteri temsilciliği: 1 yıl (Zorunlu)</li></ul>Dil:<ul><li>İngilizce (Zorunlu)</li></ul>Work Location: İş yeri

THY İngilizce Müşteri Temsilcisi

Mars Logistics

<div>
 
 
 GENEL N&Idot;TEL&Idot;KLER
 
 
 
 
 
 <ul>
 <li>
 Uluslararas&inodot; ta&scedil;&inodot;mac&inodot;l&inodot;k, yurtd&inodot;&scedil;&inodot; karayolu operasyon ve acente ili&scedil;kileri s&uuml;re&ccedil;lerinde 3-4 y&inodot;l tecr&uuml;beli,
 </li>
 <li>
 &Uuml;niversite mezunu,
 </li>
 <li>
 M&uuml;&scedil;teri ili&scedil;kileri ve acente &Idot;li&scedil;kileri konusunda bilgi sahibi,
 </li>
 <li>
 Tercihen Soft Trans program&inodot;na hakim,
 </li>
 <li>
 &Ccedil;ok iyi derecede &Idot;ngilizce bilen,
 </li>
 <li>
 S&ouml;zl&uuml; ifade ve ileti&scedil;im yetene&gbreve;i g&uuml;&ccedil;l&uuml;,
 </li>
 <li>
 Problem &ccedil;&ouml;zme, g&uuml;&ccedil;l&uuml; koordinasyon ve organizasyon becerisine sahip,
 </li>
 <li>
 Dikkatli, takip yetene&gbreve;i kuvvetli,
 </li>
 <li>
 &Idot;stanbul&rsquo;da &Idot;kamet eden.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 &Idot;&Scedil; TANIMI
 
 
 <ul>
 <li>
 Sisteme kay&inodot;tl&inodot; m&uuml;&scedil;teri portf&ouml;y&uuml;ndeki firmalar&inodot;n ihracat rezervasyonlar&inodot;n&inodot; almak, operasyonel takibini yapmak,
 </li>
 <li>
 &Idot;lgili b&ouml;l&uuml;mlerden gelen bilgiler do&gbreve;rultusunda m&uuml;&scedil;terilerle temasa ge&ccedil;mek, rezervasyon kay&inodot;tlar&inodot;n&inodot; almak ve operasyonel takibini yapmak,
 </li>
 <li>
 Rezervasyon ile ilgili bilgilerin &Idot;lgili ERP&rsquo;ye giri&scedil;ini yapmak, zorunlu alanlar&inodot; hatas&inodot;z doldurmak, dispozisyon i&scedil;lemi sonu&ccedil;lanana kadar de&gbreve;i&scedil;iklik taleplerini kabul veya reddetmek, kabul edilen de&gbreve;i&scedil;iklik talebi sonucunda sistemde gerekli d&uuml;zeltmeleri yapmak,
 </li>
 <li>
 Rezervasyonlarla ilgili &ldquo;Y&uuml;kleme Talimat&inodot;&rdquo;n&inodot;n takibini yapmak, g&uuml;mr&uuml;k&ccedil;&uuml; veya al&inodot;c&inodot;/g&ouml;nderici firmalarla ile irtibat kurarak teminini sa&gbreve;lamak,
 </li>
 <li>
 &ldquo;Y&uuml;kleme Talimat&inodot;&rdquo;n&inodot; inceledikten ve onaylad&inodot;ktan sonra G&uuml;mr&uuml;k Birimi&rsquo;ne mail ile g&ouml;nderimini sa&gbreve;lamak,
 </li>
 <li>
 ERP &uuml;zerinden depoya giri&scedil;i olmayan y&uuml;klemelerin raporunu alarak takibini yapmak,
 </li>
 <li>
 Yurti&ccedil;i / Yurtd&inodot;&scedil;&inodot; &ouml;demeli y&uuml;klerin navlun ve di&gbreve;er gelirlerini ilgili ERP&rsquo;ye do&gbreve;ru bir &scedil;ekilde i&scedil;lemek ve onaylamak,
 </li>
 </ul>
 
 
</div>

Özel Müşteriler Operasyon Uzmanı

Vizyon Destek Danışmanlik

Firmalara hibe ve teşvik danışmanlık hizmeti vermekteyiz, firmamızı temsil edecek, şirketimiz b&uuml;nyesinde yetiştirilmek &uuml;zere aşağıdaki niteliklere sahip tam zamanlı ve uzaktan &ccedil;alışacak takım arkadaşları aramaktayız;- Ticaret Bakanlığı ihracat desteklerini ve Kosgeb desteklerini y&uuml;r&uuml;tecek,- Alınan destek, teşvik, hibe programlarına y&ouml;nelik dok&uuml;mantasyon, onay ve &ouml;deme s&uuml;re&ccedil;lerini takip etmek- Planlama ve organizasyon yeteneği kuvvetli,- Sunum yeteneği olan veya bu konuda kendini geliştirmek isteyen,- M&uuml;şteri ilişkileri konusunda tecr&uuml;beli,- Office Programlarını etkin şekilde kullanabilen,- Firmalara hibe ve teşviklerini y&uuml;z y&uuml;ze ve online g&ouml;r&uuml;şmelerle sunum yapacak,- Firmaları gerekirse yerinde ziyaret edecek,- Sosyal medya s&uuml;re&ccedil;lerini y&uuml;r&uuml;tecek,- M&uuml;şteri portf&ouml;y&uuml;m&uuml;z&uuml;n genişletilmesi konusunda destek verecek,- Fuar, toplantı ve eğitimlere katılarak firmamızı temsil edecek,Maaş ve başarı primi ile katkı sağlanacaktır.www.vizyondestek.com.trİş T&uuml;r&uuml;: Tam zamanlı, uzaktan &ccedil;alışmaİş T&uuml;r&uuml;: Tam zamanlı, Yeni mezunMaaş: 16.000,00TRY - 22.000,00TRY aylıkWork Location: Remote

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