customer professional

Ameriprise Financial

<div><p><b>About Our Company</b></p><p><br>
We&rsquo;re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses &ndash; Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.</p><p></p><p><b>
Job Description</b></p><p></p>
Serve as point of contact for advisors, clients, and relationship partners for service issues, requests, policies, procedures, and account information. Interact directly with clients and advisors to research questions, issue resolution cases, and resolve problems over the phone or advise service partners. Respond to inquiries with timely, accurate solutions to transaction/service requests in a fast-paced, customer-focused, team environment.<p></p><p><b>
Key Responsibilities</b></p><p></p><ul><li>
Serve as point of contact for customers regarding service issues, assist in troubleshooting issues, and enter service requests into systems for resolution by service partners.</li><li>
Ensure all information is gathered and accurately entered to ensure prompt resolution. Receive guidance from coaches on a regular basis, to process requests.</li><li>
Develop an understanding of systems and procedures to educate clients and advisors directly on services as they arise to facilitate efficient self-service.</li><li>
Serve as a resource for customers on company or product policies and systems and troubleshoot usability issues raised by customers. Refer more sophisticated issues to appropriate service partners.</li><li>
Respond directly to information requests initiated by customers using a variety of systems. Provide information to clients, advisors, or relationship partners, and work with internal partners to resolve any outstanding question(s).</li><li>
Process routine service transactions, or resolve account service casework, which have been initiated by web-based or paper forms using computer applications in a timely manner in order to meet or exceed service goals.</li><li>
Directly contact customers, predominately via a high-volume, in-bound or out-bound phone queue, to provide accurate and immediate solutions to routine transaction and service requests.</li><li>
Use appropriate internal computer applications and enter all information in the appropriate system for tracking and archival purposes.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><p></p><ul><li>
Education: High school or GED.</li><li>
Experience: 0-1 year relevant experience required.</li><li><ul><li>Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.</li></ul></li><li>
Excellent customer service skills.</li><li>
Ability to explain policies or concepts in a straightforward, easy-to-understand manner.</li><li>
Strong written and verbal communication skills.</li><li>
Demonstrated ability managing multiple priorities in a fast-paced environment.</li><li>
Demonstrated skill troubleshooting and identifying and resolving root cause issues.</li><li>
For remote agents, access to high-speed internet with speeds sufficient to support the responsibilities of the role.</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><p></p><ul><li>
Previous customer service experience.</li><li>
Product-specific or financial services industry experience.</li></ul><p></p><p><b>
Visa Sponsorship</b></p><p><br>
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).</p><p></p><p><b>
Base Pay Salary</b></p><p></p>
The estimated hourly rate for this role is $19.95 / hour. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.<p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Exempt/Non-Exempt</b></p></div></div></div></div></div></div></div>
Non-Exempt<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Client Service<p></p><div><div><div><div><div><div><div><p><b>
Line of Business</b><b>
</b></p></div></div></div></div></div></div></div>SERVD Service Delivery<p></p><p><i>
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.</i></p><p></p><p><i>
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.</i></p></div>

Customer Professional II

Voice Systems Engineering

<div>
 <strong>
  Overnight Customer Service Professional- Full Time
  <br/>
  <br/>
 </strong>
 This position is to cover the 1AM - 9AM EST shift and will require working on Saturday and/or Sunday. You must have prior experience working an overnight call center position.
 <br/>
 <br/>
 Voice Systems Engineering (VSE) is a dynamic organization fueled by entrepreneurial spirit and a collective drive to make a positive impact on people's lives. With a focus on advisor-based technology platforms, our marketplaces span diverse service verticals, including psychic guidance and wellness. Our vision at VSE centers on the belief that when talented individuals unite, possibilities become limitless. Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity, work-life balance, and a true sense of belonging.
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 <br/>
 We are seeking a passionate Customer Relationship Agent who can deliver exceptional customer service and build lasting customer relationships. You should be an expert at conveying enthusiastic compassion with the sound of your voice. In this role, you will play a crucial part in ensuring our customers have seamless, one-call resolutions and a personalized experience that drives retention and satisfaction. This position is to cover the 1AM - 9AM EST shift and will require working on Saturday and/or Sunday. You must have prior experience working an overnight call center position.
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  What You Will Contribute:
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 </strong>
 <ul>
  <li>
   Providing outstanding customer service by listening carefully to their concerns, empathizing with their needs, and offering creative solutions that aim for one-call resolutions.
  </li>
  <li>
   Supporting customers in creating new accounts, addressing any issues, and ensuring a memorable experience with our service.
  </li>
  <li>
   Guiding customers in choosing the right service provider for their needs, ensuring that every interaction is positive and leaves a lasting impression.
  </li>
  <li>
   Collaborating effectively with customers, fellow agents, and other departments to solve problems quickly and enhance the overall customer experience.
  </li>
  <li>
   Staying up to speed with the latest products, services, and offerings to better support customers and deliver timely, relevant solutions.
  </li>
  <li>
   Effectively navigating and adapting to a wide range of customer personalities, identifying the best approach to ensure each individual feels heard, respected, and valued, ultimately leading to a positive and successful interaction.
  </li>
  <li>
   Proactively communicating and collaborating with other teams when a customer issue requires escalation, ensuring that the concern is addressed promptly and with the level of attention it deserves, while keeping the customer informed and satisfied throughout the process.
  </li>
  <li>
   Taking a proactive role in identifying and implementing new ways to improve customer satisfaction and loyalty, continuously improving our service standards.
  </li>
  <li>
   Ensuring every customer feels like a VIP.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As a Relationship Agent, You Will Enjoy:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handling inbound customer calls, chats, and emails with professionalism, empathy, and a focus on creating positive, personal connections in every interaction.
  </li>
  <li>
   Quickly resolving customer issues while maintaining calm, patience, and confidence, ensuring a smooth and efficient process.
  </li>
  <li>
   Listening attentively to customer concerns, offering tailored solutions, and guiding them to the best possible outcome.
  </li>
  <li>
   Offering insightful feedback to help improve product offerings, customer interactions, and internal systems.
  </li>
  <li>
   Communicating effectively across departments to ensure seamless solutions and provide key insights into customer needs and expectations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Journey So Far Should Include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 2 years of experience in delivering exceptional, high-touch customer service, particularly in resolving issues on the first contact.
  </li>
  <li>
   Prior experience working an overnight position
  </li>
  <li>
   A track record of building strong, ongoing relationships with customers to foster loyalty and drive long-term satisfaction.
  </li>
  <li>
   The ability to listen actively, remain patient, and offer thoughtful, creative solutions to complex challenges.
  </li>
  <li>
   Demonstrated success in contributing to a team environment by sharing knowledge, collaborating with others, and providing valuable feedback.
  </li>
  <li>
   A passion for staying current with product offerings and continuously looking for opportunities to improve customer experience and retention.
   <br/>
   <br/>
  </li>
 </ul>
 At VSE the well-being of our people comes first, and we have nurtured a culture that focuses on health and wellness, personal growth, and social responsibility. We celebrate diversity and are committed to creating an inclusive environment of belonging for all employees and applicants. We are an equal opportunity employer.
 <br/>
 <br/>
 Our comprehensive insurance programs include medical, dental, vision, and life. VSE employees also have access to a &ldquo;wellness wallet&rdquo; that will reimburse them for gym memberships, workout equipment, mindfulness apps, healthy food boxes, ergonomic workspace tools, and more.
 <br/>
 <br/>
 We prioritize investment in our people by offering a tuition reimbursement program and plenty of opportunities to continue learning. We also help you plan for your future and beyond by offering a 401k match and access to expert financial advice.
 <br/>
 <br/>
 This is a remote based position. We are currently inviting residents of Colorado, Florida, Massachusetts, New Jersey, Pennsylvania, Tennessee, Texas, and Washington to apply for this position.
 <br/>
 <br/>
 You can learn more about life and work at VSE by visiting us here.
 <br/>
 <br/>
 <br/>
 <br/>
 Hourly Range: $19 - $22 per hour, depending on experience and expertise. This figure represents our good faith and reasonable estimate of the potential hourly rate for this role. Hourly rate to be determined by the candidate&rsquo;s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
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 <br/>
 <strong>
  PLEASE NOTE &ndash; A VIDEO INTERVIEW WILL BE REQUIRED FOR THIS POSITION
 </strong>
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  <br/>
  <br/>
 </strong>
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Overnight Customer Service Professional - Full Time

The Home Depot

<div><b>Job Description</b><p></p>
Contractors&rsquo; Warehouse Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer&rsquo;s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot&rsquo;s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.</div><p></p>

Pro Customer Service/Sales

<div><b>Job Description</b><p></p><p>
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.</p></div><p></p>

<div><b>Job Description</b><p></p>
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer&rsquo;s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot&rsquo;s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.</div><p></p>

Naqi For Trading

<p><b>Key Responsibilities:</b></p><ul><li>Answer incoming customer calls or make outbound calls.</li><li>Provide accurate information about the company&rsquo;s products or services.</li><li>Handle customer complaints and work efficiently to resolve them.</li><li>Record call details and notes accurately in the company systems.</li><li>Transfer calls to the appropriate departments when necessary.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you saudi?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul><p>Work Location: In person</p>

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10000 customer professional jobs Near Me

Customer Professional II

Overnight Customer Service Professional - Full Time

Pro Customer Service/Sales

Pro Customer Service/Sales

Pro Customer Service/Sales

Pro Customer Service/Sales

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