customer professional

Gemsons Precision Engineering Pvt Ltd

<p><b>Day to Day Responsibility of our DCP:</b></p><p>v Conduct a thorough review of customer orders to verify accuracy, completeness, and compliance with company policies.</p><p>v Regularly follow up on orders, provide detailed status updates to customers, and address any changes or issues proactively.</p><p>v Maintain clear and professional communication with foreign customers to address inquiries, resolve concerns, and provide support.</p><p>v Prepare and manage all necessary export documentation, ensuring compliance with international trade regulations and company standards.</p><p>v Track shipments closely, coordinating with logistics partners to ensure timely delivery and resolving any delays or disruptions.</p><p>v Monitor payment schedules, follow up on outstanding invoices, and work collaboratively to address and resolve payment-related issues.</p><p><b>Key Skills</b>:</p><p>v Strong communication (especially with international clients).</p><p>v Knowledge of export documentation and logistics.</p><p>v Organized, detail-oriented, and proactive.</p><p>Job Type: Full-time</p><p>Pay: &#8377;25,000.00 - &#8377;30,000.00 per month</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Work Location: In person</p>

DCP -Dedicated Customer Professional

American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
</p><p><b>How will you make an impact in this role?
</b></p><p>American Express is on a journey to provide the world&rsquo;s best customer experience every day. The Dispute Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends. On-Going flexibility is required.<br>
<br>
</p><ul><li>Accountable for both customers &ndash; card members and merchants
</li><li>Require mastering the process of handling card member disputes of various types while being aware of what&rsquo;s required to support the merchant needs
</li><li>Expectation to know E2E disputes journey and handle E2E of disputes conversation with customers
</li><li>Higher handling time is required as we need to communicate thoroughly and effectively with card members to gather information and documentation for dispute resolution
</li><li>Additional metrics accountability i.e. disputes metrics in addition to call center metrics
</li><li>Display exceptional attention to detail by thoroughly reviewing card member/merchant related documents or proofs and case notes
</li><li>Ability to thoroughly review information/documents using multiple tools and ensure appropriate course of action is pursued
</li><li>Ability to maintain professionalism and empathy during challenging customer interactions on financial transactions
</li><li>Identify trends and patterns, if any, and highlight with the relevant teams
</li><li>Ability to make sound decisions based on available evidence
</li><li>Knowledge of US Federal Regulations Z and understanding of the industry disputes trends
</li><li>Ability to make reasonable judgement when dealing with sensitive situations like CCR events, Merchant Bankruptcy, etc.
</li><li>While disputes are the primary focus and majority of the calls handled by the team, they also handle general servicing queries, requiring knowledge of all servicing needs in addition to specialization in disputes
</li><li>Stay upbeat with changing merchant policies like return/refund/cancel policies etc. for Top of Chain merchants
</li><li>Use of additional tools like GDM, Griffin, FCIA, Digipedia etc
 </li></ul><p>Key Attributes:
 </p><ul><li>-Logical Reasoning &amp; Critical thinking
 </li><li>-Handling difficult conversations
 </li><li>-Effective and Prompt Decision Making
 </li><li>-Administering Service-No scenarios
 </li><li>-Clear communication and active listening
</li></ul><p><b>Minimum Qualifications
</b></p><ul><li>Minimum 10+2 in any workstream
</li><li>Minimum 1 Year experience in International Voice Process
</li></ul><p><b>Preferred Qualifications
</b></p><ul><li>Excellent communication skills
</li><li>Preferably Graduate in any stream
</li></ul><p></p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
</p><p>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</p></div>

Customer Care Professional

Liquiclear Technologies P. Ltd.

<p>Key Responsibilities:</p><ul><li>Manage and maintain the CRM system (e.g., Zoho)</li><li>project handling support service</li><li>Develop and implement CRM strategies to increase customer retention and conversion.</li><li>Manage automation flows such as welcome emails, follow-ups, and feedback loops.</li><li>Train internal teams on CRM usage and best practices when needed.</li><li>Handle customer feedback and complaints effectively, ensuring timely resolution.</li></ul><p>Key Skills &amp; Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>1&ndash;5 years of experience in CRM, customer service, or digital marketing.</li><li>Proficient in CRM software (e.g. Zoho).</li><li>Strong analytical skills and attention to detail.</li><li>Excellent written and verbal communication.</li><li>Ability to work collaboratively across teams.</li><li>Understanding of customer lifecycle management.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;25,000.00 - &#8377;35,000.00 per month</p><p>Benefits:</p><ul><li>Leave encashment</li><li>Paid sick time</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

CRM (Customer Relationship Management)

Siemens

<div><div><div>Smart infrastructure from Siemens makes the world a more connected and caring place &ndash; where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.</div><div></div><div><br>
If you really want to make a difference - make it with us:</div><div></div><div><b><br>
Experience:</b> 2-3 years experience in strategic procurement.</div><div></div><div><b><br>
Role and Knowledge:</b></div><div><ul><li>
Manage RFQs, Ensure timely procurement of materials and services Maintain procurement records and compliance.</li><li>
Should have thorough understanding of Current &amp; voltage MV transformer (CT-VT)</li><li>
Measuring Instruments (MIT) , Relays, Sensors etc..</li><li>
Should have hands on experience on eSourcing tools like eRFQ, eBidding and eAuction.</li><li>
Should conduct offer assessment &amp; negotiations, coordination with Engineering &amp; ensure the techno-commercial evaluation of the offers</li><li>
Digitalization drives.</li><li>
Presales Support for Domestic and Exports white Elephant projects</li><li>
Finalizing Rate contracts for all Panel related equipment's.</li><li>
Knowledge of procurement plan &amp; MIS is an added advantage</li><li>
Should be able to develop short term and long term strategies for commodities</li><li>
Should act as a support for Supplier Capacity Mapping, Supplier Risk Assessments, Audits &amp; Quality Improvements</li><li>
Should work as a team player and should work along with cross functional team members to drive cost reduction projects</li><li>
Should possess excellent negotiation and communications skills with proven capabilities of managing different supplier relationships (collaborative vs confronting style)</li><li>
Should have experience to work in matrix organization. He/she has to adhere to Siemens process and compliance and should follow DOA.</li></ul></div><div></div><div><b><br>
Technical Knowledge:</b></div><div>
Knowledge about vendor development, Spend analysis ,Procurement process and SAP ,MS Excel Power Point and good communication skills.</div><div></div><div><b><br>
Education:</b></div><div>
University degree in engineering (Preferably Electronics / Electrical) along with knowledge of SAP and Supply Chain Management, MS office and other analytical tools</div><div>
Graduate in Electrical/Mechanical Engg</div><div></div><div><b><br>
About Us:</b></div><div>
We&rsquo;re Siemens. A collection of over 372,000 minds building the future, one day at a time. We're dedicated to quality and equality, and we welcome applications that reflect the diversity of the communities we work in. Bring your curiosity and imagination and help us shape tomorrow.</div><div>
Want to join us and be a Future Maker?</div><div></div><div><br>
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability to help us review your suitability for the role.</div></div></div>

Buying Professional

Vamos Collection

TOPTAN MAĞAZAMIZDA
<br><br>
Pozisyon Hakkında
<br><br>
Firmamız uluslararası müşterilere hizmet veren giyim markasıdır. Mağazamızda 36 beden kadın model olarak ürünlerin sergilenmesinde görev alacak ve aynı zamanda müşteri karşılama yapacak bir ekip arkadaşı arıyoruz.
<br><br>
Görev ve Sorumluluklar
<br><ul>
<li>Gelen müşterileri güler yüzle karşılamak ve yönlendirmek</li>
<li>Mağazada ürünlerin canlı model üzerinde sergilenmesini sağlamak</li>
<li>Türkçe, İngilizce ve Rusça dillerinde müşterilerle iletişim kurmak</li>
<li>Mağaza atmosferinde marka imajını temsil etmek</li>
<li>Satış ekibine müşteri deneyimi konusunda destek olmak</li>
</ul>
Aranan Nitelikler
<br><ul>
<li>36 beden giyebilecek vücut ölçülerine sahip</li>
<li>Türkçe, İngilizce ve Rusça dillerinde iletişim kurabilen</li>
<li>Prezantabl, iletişim becerileri yüksek, güler yüzlü</li>
<li>Moda ve giyim sektörüne ilgi duyan</li>
<li>Tercihen mağaza, müşteri ilişkileri veya modelleme deneyimi olan</li>
</ul>
Bizimle Çalışmanın Avantajları
<br><ul>
<li>Uluslararası müşteri kitlesiyle birebir iletişim</li>
<li>Moda sektöründe canlı modellik ve müşteri deneyimi kazanma fırsatı</li>
<li>Modern, dinamik ve prestijli bir çalışma ortamı</li>
</ul>


Müşteri Karşılama Uzmanı

<div>
 Smart infrastructure from Siemens makes the world a more connected and caring place &ndash; where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.
 <br/>
 <br/>
 If you really want to make a difference - make it with us:
 <br/>
 <br/>
 <strong>
  Experience:
 </strong>
 2-3 years experience in strategic procurement.
 <br/>
 <br/>
 <strong>
  Role and Knowledge:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage RFQs, Ensure timely procurement of materials and services Maintain procurement records and compliance.
  </li>
  <li>
   Should have thorough understanding of Current &amp; voltage MV transformer (CT-VT)
  </li>
  <li>
   Measuring Instruments (MIT) , Relays, Sensors etc..
  </li>
  <li>
   Should have hands on experience on eSourcing tools like eRFQ, eBidding and eAuction.
  </li>
  <li>
   Should conduct offer assessment &amp; negotiations, coordination with Engineering &amp; ensure the techno-commercial evaluation of the offers
  </li>
  <li>
   Digitalization drives.
  </li>
  <li>
   Presales Support for Domestic and Exports white Elephant projects
  </li>
  <li>
   Finalizing Rate contracts for all Panel related equipment's.
  </li>
  <li>
   Knowledge of procurement plan &amp; MIS is an added advantage
  </li>
  <li>
   Should be able to develop short term and long term strategies for commodities
  </li>
  <li>
   Should act as a support for Supplier Capacity Mapping, Supplier Risk Assessments, Audits &amp; Quality Improvements
  </li>
  <li>
   Should work as a team player and should work along with cross functional team members to drive cost reduction projects
  </li>
  <li>
   Should possess excellent negotiation and communications skills with proven capabilities of managing different supplier relationships (collaborative vs confronting style)
  </li>
  <li>
   Should have experience to work in matrix organization. He/she has to adhere to Siemens process and compliance and should follow DOA.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Knowledge:
  <br/>
  <br/>
 </strong>
 Knowledge about vendor development, Spend analysis ,Procurement process and SAP ,MS Excel Power Point and good communication skills.
 <br/>
 <br/>
 <strong>
  Education:
  <br/>
  <br/>
 </strong>
 University degree in engineering (Preferably Electronics / Electrical) along with knowledge of SAP and Supply Chain Management, MS office and other analytical tools
 <br/>
 <br/>
 Graduate in Electrical/Mechanical Engg
 <br/>
 <br/>
 <strong>
  About Us:
  <br/>
  <br/>
 </strong>
 We&rsquo;re Siemens. A collection of over 372,000 minds building the future, one day at a time. We're dedicated to quality and equality, and we welcome applications that reflect the diversity of the communities we work in. Bring your curiosity and imagination and help us shape tomorrow.
 <br/>
 <br/>
 Want to join us and be a Future Maker?
 <br/>
 <br/>
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability to help us review your suitability for the role.
</div>


Param

<div>
 <p>
  <strong>
   Param
  </strong>
  &ccedil;at&inodot;s&inodot; alt&inodot;nda faaliyet g&ouml;steren
  <strong>
   Finrota
  </strong>
  , 2001 y&inodot;l&inodot;ndan bu yana online tahsilat ve a&ccedil;&inodot;k bankac&inodot;l&inodot;k &ccedil;&ouml;z&uuml;mleri sunarak, m&uuml;&scedil;terilerine &uuml;st&uuml;n teknoloji, g&uuml;venli altyap&inodot; ve dinamik &ccedil;&ouml;z&uuml;mlerle hizmet veriyor.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Finrota
  </strong>
  ; online tahsilat sistemi olan Netahsilat &uuml;r&uuml;n&uuml;, a&ccedil;&inodot;k bankac&inodot;l&inodot;k &ccedil;&ouml;z&uuml;mleri sunan Netekstre, Posrapor, NAP360, E-DBS ve T&Ouml;S (Toplu &Ouml;deme Sistemi) &uuml;r&uuml;nleri ile hizmet verdi&gbreve;i alanlarda k&uuml;resel bir oyuncu olma hedefiyle &ccedil;al&inodot;&scedil;malar&inodot;na devam ediyor.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Yolculu&gbreve;umuza g&uuml;c&uuml;m&uuml;ze g&uuml;&ccedil; katarak devam ederken, dinamik &ccedil;al&inodot;&scedil;ma ortam&inodot;m&inodot;z&inodot;n bir par&ccedil;as&inodot; olacak, heyecan&inodot;n&inodot; ve deneyimini bizlerle payla&scedil;acak
  <strong>
   Kurumsal M&uuml;&scedil;teri Y&ouml;neticisi
  </strong>
  ar&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Genel Nitelikler
  </strong>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin ilgili lisans b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   Yaz&inodot;l&inodot;m, Banka, Sigorta, Telekom ve Finans sekt&ouml;rlerinde bulunan &scedil;irketlerde sat&inodot;&scedil; ve m&uuml;&scedil;teri y&ouml;netimi konusunda minimum 5 y&inodot;l deneyimli,
  </li>
  <li>
   E-ticaret, sanal pos, &ouml;deme ve tahsilat sistemleri vb. konular&inodot;nda y&uuml;ksek bilgi sahibi,
  </li>
  <li>
   &Scedil;ehir i&ccedil;i veya d&inodot;&scedil;&inodot; mevcut m&uuml;&scedil;terileri aktif ziyaret edebilecek,
  </li>
  <li>
   Etkili ileti&scedil;im yetene&gbreve;ine sahip, takip&ccedil;i ve ikna kabiliyeti y&uuml;ksek,
  </li>
  <li>
   M&uuml;&scedil;teri memnuniyetine &ouml;nem veren,
  </li>
  <li>
   Bilgi teknolojileri, raporlama sistemleri, CRM sistemleri ve yaz&inodot;l&inodot;m teknolojilerinde bilgili, MS Office programlar&inodot;n&inodot; etkin ve verimli kullanabilen,
  </li>
  <li>
   Diksiyonu d&uuml;zg&uuml;n,
  </li>
  <li>
   &Idot;&ccedil; motivasyonu y&uuml;ksek ve tak&inodot;m oyuncusu,
  </li>
  <li>
   Tercihen aktif &Idot;ngilizce konu&scedil;abilen, &Idot;ngilizce toplant&inodot;larda kurumu anlat&inodot;p temsil edebilme yetkinli&gbreve;ine sahip,
  </li>
  <li>
   Ba&scedil;arma h&inodot;rs&inodot;na sahip ve hedef odakl&inodot;,
  </li>
  <li>
   Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam&inodot;&scedil;.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&scedil; Tan&inodot;m&inodot;
  </strong>
 </p>
 <ul>
  <li>
   Mevcut m&uuml;&scedil;terilerimizin devaml&inodot;l&inodot;&gbreve;&inodot;n&inodot; ve memnuniyetini sa&gbreve;lamak ad&inodot;na sahada aktif olarak ziyaretleri ger&ccedil;ekle&scedil;tirmek,
  </li>
  <li>
   M&uuml;&scedil;teri sahipli&gbreve;ini ilke edinmek ve &scedil;irketin y&uuml;z&uuml; olmak,
  </li>
  <li>
   Mevcut m&uuml;&scedil;terilerde devaml&inodot;l&inodot;&gbreve;&inodot; ve memnuniyeti sa&gbreve;lamak ad&inodot;na y&ouml;nlendirici olmak,
  </li>
  <li>
   Mevcut m&uuml;&scedil;terilerde &ccedil;apraz ve yan &uuml;r&uuml;n sat&inodot;&scedil;lar&inodot;n&inodot; art&inodot;rmak,
  </li>
  <li>
   M&uuml;&scedil;terilerimizin kulland&inodot;&gbreve;&inodot; paket veya proje &uuml;r&uuml;nlerinin yenileme tarihleri geldi&gbreve;inde aktivasyon i&scedil;lemlerini sorunsuz bir &scedil;ekilde tamamlamamak,
  </li>
  <li>
   Belirlenen hedefler do&gbreve;rultusunda Mevcut m&uuml;&scedil;terilerimizin kulland&inodot;&gbreve;&inodot; &uuml;r&uuml;n&uuml;n &uuml;st paket veya ek mod&uuml;lleri hakk&inodot;nda ihtiya&ccedil;lar&inodot; belirlemek, m&uuml;&scedil;teriyi bilgilendirerek sat&inodot;&scedil;lar&inodot;n&inodot; yapmak,
  </li>
  <li>
   G&uuml;nl&uuml;k, haftal&inodot;k ve ayl&inodot;k performans ile hedefleri raporlamak,
  </li>
  <li>
   Portf&ouml;y&uuml;nde bulunan m&uuml;&scedil;terilerin takibini yapmak s&uuml;re&ccedil;lerini y&ouml;netmek,
  </li>
  <li>
   Belirlenen performans kriterlerine uyarak ki&scedil;isel ve tak&inodot;m hedeflerine ula&scedil;mak .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Detaylar i&ccedil;in;
  </strong>
 </p>
 <ul>
  <li>
   Ziyaret et:
   <u>
    https://finrota.com/
   </u>
  </li>
  <li>
   Bizi Linkedln&rsquo;den takip et:
   <u>
    https://www.linkedin.com/company/ecozum
   </u>
  </li>
  <li>
   Bizi Instagram&rsquo;dan takip et:
   <u>
    https://www.instagram.com/finrota/
   </u>
  </li>
  <li>
   Bizi X&rsquo;den takip et:
   <u>
    https://x.com/finrotacom
   </u>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &ldquo;Param&rsquo;da seni bekleyen ayr&inodot;cal&inodot;klar!&rdquo;
  </strong>
 </p>
 <p>
  🚗 Yol Deste&gbreve;i
 </p>
 <p>
  🍽️ Yemek Deste&gbreve;i
 </p>
 <p>
  🏥 Sana &Ouml;zel Sa&gbreve;l&inodot;k Sigortas&inodot;
 </p>
 <p>
  🎂 Do&gbreve;um G&uuml;n&uuml; &Idot;zni
 </p>
 <p>
  🎁 Welcome Kit
 </p>
 <p>
  👋 Buddy S&uuml;reci
 </p>
 <p>
  💻 ParamHub ile E&gbreve;itimler
 </p>
 <p>
  🍹 E&gbreve;lence Molas&inodot;
 </p>
 <p>
  💳 ParamKart
 </p>
 <p>
  🏆 Param&rsquo;l&inodot;n&inodot;n Avantajlar&inodot;
 </p>
 <p>
  🌟 Referans &Ouml;d&uuml;l&uuml;
 </p>
 <p>
  📚 Karne ve &Idot;lk Okul G&uuml;n&uuml; &Idot;zinleri
 </p>
 <p>
  👶 Minik aile &uuml;yelerine 'ho&scedil; geldin' hediyesi!
 </p>
 <p>
  🎙️ S&ouml;z Sende
 </p>
 <p>
 </p>
</div>


Kurumsal Müşteri Yöneticisi

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DCP -Dedicated Customer Professional

Customer Care Professional

CRM (Customer Relationship Management)

Buying Professional

Müşteri Karşılama Uzmanı

Buying Professional

Kurumsal Müşteri Yöneticisi