customer professional

American Express

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
<ul><li>Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services
</li><li>We not only service, we also indulge in value generation to maximize spending by identifying the Mood, Profile &amp; Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines
</li><li>Resolve all Customer Queries and Follow Established Procedures as Appropriate
</li><li>Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members
</li><li>Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times
</li><li>Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries
</li><li>24/7 &amp; Rotational shifts including night shifts
</li><li>Hybrid environment
</li></ul>Minimum Qualifications:
<ul><li>Minimum 1 year of meaningful experience in customer service
</li><li>Excellent Verbal Communication
</li><li>Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
</li><li>Strong interpersonal, communication and listening skills
</li><li>Demonstrated Dependability/Self Motivating Skills. Change Management Ability
</li><li>Demonstrated Ability to Work effectively within a Team Environment as well as independently
</li><li>Demonstrate personal excellence and resiliency by remaining positive and calm in difficult situations
</li><li>Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Customer Care professional

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?
<ul>
<li>Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services</li>
<li>
We not only service, we also indulge in value generation to maximize spending by identifying the Mood, Profile &amp; Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines</li>
<li>
Resolve all Customer Queries and Follow Established Procedures as Appropriate</li>
<li>
Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members</li>
<li>
Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times</li>
<li>
Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries</li>
<li>
24/7 &amp; Rotational shifts including night shifts</li>
<li>
Hybrid environment</li>
</ul>
Minimum Qualifications:
<ul>
<li>Minimum 1 year of meaningful experience in customer service</li>
<li>
Excellent Verbal Communication</li>
<li>
Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations</li>
<li>
Strong interpersonal, communication and listening skills</li>
<li>
Demonstrated Dependability/Self Motivating Skills. Change Management Ability</li>
<li>
Demonstrated Ability to Work effectively within a Team Environment as well as independently</li>
<li>
Demonstrate personal excellence and resiliency by remaining positive and calm in difficult situations</li>
<li>
Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)</li>
</ul>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
Support for financial-well-being and retirement</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
Generous paid parental leave policies (depending on your location)</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

<div>
 
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 
 How will you make an impact in this role?
 
 
 
 
 
 
 
 Global New Accounts is responsible for processing new and existing account applications by assessing the applicant&rsquo;s suitability to hold an American Express Card. This is a blended inbound and outbound process which includes a mix of front and back-office tasks. We not only approve applications but also provide one-touch solutions to our customers since we are the first face of the organization.&nbsp;
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 
 Consistently deliver extraordinary service to UK Customers in a fast-paced, structured, customer care environment.
 
 
 
 </li>
 <li>
 
 
 Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership/American Express products as applicable.
 
 
 
 </li>
 <li>
 
 
 Process card applications in a timely and accurate fashion.
 
 
 
 </li>
 <li>
 
 
 Analyze customer information and make sound decisions while maintaining high customer satisfaction.
 
 
 
 </li>
 <li>
 
 
 Indulge in recognizing our customers as individuals through unexpected relevant recommendations of product offers and benefits that deepen customer engagement.
 
 
 
 </li>
 <li>
 
 
 Develop key consulting skills, including building a human connection with customers, through care and empathy, understanding customer needs, handling objections and providing solutions.
 
 
 
 </li>
 <li>
 
 
 Meet and exceed performance goals that include customer satisfaction, sales, call handling time, schedule adherence and compliance regulations while adhering to established procedures and standards as updated by the business from time to time, as well as adhering to all applicable American Express policies.
 
 
 
 </li>
 </ul>
 
 
 
 Minimum Qualifications:
 
 
 
 
 <ul>
 <li>
 
 
 Computer literate, able to navigate through multiple computer systems and applications, simultaneously, with speed and accuracy
 
 
 
 </li>
 <li>
 
 
 Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Customer&rsquo;s communication style
 
 
 
 </li>
 <li>
 
 
 Resilience needed to efficiently manage a steady stream of Customer inquiries, while balancing performance to meet a variety of metrics as set down and updated by the business from time to time
 
 
 
 </li>
 <li>
 
 
 Passion to serve, recommending products or solutions tailored to each Customer
 
 
 
 </li>
 <li>
 
 
 A problem-solver to efficiently evaluate Customer issues and offer the best inventive solutions with a view to resolving on the first contact
 
 
 
 </li>
 <li>
 
 
 Proven analytical skills to analyze account data and make sound business decisions
 
 
 
 </li>
 <li>
 
 
 A capacity to learn, willingness to try new things, ability to incorporate feedback and resilience through change and difficult situations
 
 
 
 </li>
 <li>
 
 
 Flexibility to handle a variation of Customer questions and/or issues
 
 
 
 </li>
 <li>
 
 
 High level of integrity to work with Customer information while adhering to all Quality, Regulatory and Compliance guidelines
 
 
 
 </li>
 </ul>
 
 
 
 Preferred Qualifications:
 
 
 
 
 <ul>
 <li>
 
 
 Minimum one year of customer service experience, ideally in a contact center environment
 
 
 </li>
 <li>
 
 Graduate in any field
 
 </li>
 <li>
 
 Experience in UK AML regulations
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
 <ul>
 <li>
 
 Competitive base salaries&nbsp;
 
 </li>
 <li>
 
 Bonus incentives&nbsp;
 
 </li>
 <li>
 
 Support for financial-well-being and retirement&nbsp;
 
 </li>
 <li>
 
 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;
 
 </li>
 <li>
 
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;
 
 </li>
 <li>
 
 Generous paid parental leave policies (depending on your location)&nbsp;
 
 </li>
 <li>
 
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;
 
 </li>
 <li>
 
 Free and confidential counseling support through our Healthy Minds program&nbsp;
 
 </li>
 <li>
 
 Career development and training opportunities
 
 
 </li>
 </ul>
 
 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
</div>

Customer Care Professional

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Global New Accounts is responsible for processing new and existing account applications by assessing the applicant&rsquo;s suitability to hold an American Express Card. This is a blended inbound and outbound process which includes a mix of front and back-office tasks. We not only approve applications but also provide one-touch solutions to our customers since we are the first face of the organization.
Job Responsibilities:
<ul><li>Consistently deliver extraordinary service to UK Customers in a fast-paced, structured, customer care environment.
</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership/American Express products as applicable.
</li><li>Process card applications in a timely and accurate fashion.
</li><li>Analyze customer information and make sound decisions while maintaining high customer satisfaction.
</li><li>Indulge in recognizing our customers as individuals through unexpected relevant recommendations of product offers and benefits that deepen customer engagement.
</li><li>Develop key consulting skills, including building a human connection with customers, through care and empathy, understanding customer needs, handling objections and providing solutions.
</li><li>Meet and exceed performance goals that include customer satisfaction, sales, call handling time, schedule adherence and compliance regulations while adhering to established procedures and standards as updated by the business from time to time, as well as adhering to all applicable American Express policies.
</li></ul>Minimum Qualifications:
<ul><li>Computer literate, able to navigate through multiple computer systems and applications, simultaneously, with speed and accuracy
</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Customer&rsquo;s communication style
</li><li>Resilience needed to efficiently manage a steady stream of Customer inquiries, while balancing performance to meet a variety of metrics as set down and updated by the business from time to time
</li><li>Passion to serve, recommending products or solutions tailored to each Customer
</li><li>A problem-solver to efficiently evaluate Customer issues and offer the best inventive solutions with a view to resolving on the first contact
</li><li>Proven analytical skills to analyze account data and make sound business decisions
</li><li>A capacity to learn, willingness to try new things, ability to incorporate feedback and resilience through change and difficult situations
</li><li>Flexibility to handle a variation of Customer questions and/or issues
</li><li>High level of integrity to work with Customer information while adhering to all Quality, Regulatory and Compliance guidelines
</li></ul>Preferred Qualifications:
<ul><li>Minimum one year of customer service experience, ideally in a contact center environment
</li><li>Graduate in any field
</li>Experience in UK AML regulations 
<li>
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Global New Accounts is responsible for processing new and existing account applications by assessing the applicant&rsquo;s suitability to hold an American Express Card. This is a blended inbound and outbound process which includes a mix of front and back-office tasks. We not only approve applications but also provide one-touch solutions to our customers since we are the first face of the organization.

Job Responsibilities:
<ul>
<li>Consistently deliver extraordinary service to UK Customers in a fast-paced, structured, customer care environment.</li>
<li>
Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership/American Express products as applicable.</li>
<li>
Process card applications in a timely and accurate fashion.</li>
<li>
Analyze customer information and make sound decisions while maintaining high customer satisfaction.</li>
<li>
Indulge in recognizing our customers as individuals through unexpected relevant recommendations of product offers and benefits that deepen customer engagement.</li>
<li>
Develop key consulting skills, including building a human connection with customers, through care and empathy, understanding customer needs, handling objections and providing solutions.</li>
<li>
Meet and exceed performance goals that include customer satisfaction, sales, call handling time, schedule adherence and compliance regulations while adhering to established procedures and standards as updated by the business from time to time, as well as adhering to all applicable American Express policies.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Computer literate, able to navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li>
<li>
Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Customer&rsquo;s communication style</li>
<li>
Resilience needed to efficiently manage a steady stream of Customer inquiries, while balancing performance to meet a variety of metrics as set down and updated by the business from time to time</li>
<li>
Passion to serve, recommending products or solutions tailored to each Customer</li>
<li>
A problem-solver to efficiently evaluate Customer issues and offer the best inventive solutions with a view to resolving on the first contact</li>
<li>
Proven analytical skills to analyze account data and make sound business decisions</li>
<li>
A capacity to learn, willingness to try new things, ability to incorporate feedback and resilience through change and difficult situations</li>
<li>
Flexibility to handle a variation of Customer questions and/or issues</li>
<li>
High level of integrity to work with Customer information while adhering to all Quality, Regulatory and Compliance guidelines</li>
</ul>
Preferred Qualifications:
<ul>
<li>Minimum one year of customer service experience, ideally in a contact center environment</li>
<li>Graduate in any field</li>
<li>Experience in UK AML regulations</li></ul> 


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul>
<li>Competitive base salaries</li>
<li>Bonus incentives</li>
<li>Support for financial-well-being and retirement</li>
<li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li>
<li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li>
<li>Generous paid parental leave policies (depending on your location)</li>
<li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li>
<li>Free and confidential counseling support through our Healthy Minds program</li>
<li>Career development and training opportunities</li>
</ul>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

qwerty

<div>JOB DESCRIPTION

Are you a customer service professional who wants to work on the cutting edge of entertainment? If so, you can help take our world-leading entertainment experience to the next level by joining our new team based in Abu Dhabi. Zero Latency&rsquo;s Free Roam Virtual Reality experiences are world leading, with centres all across the globe. Come and be part of this journey and help build the next generation of social interactive entertainment. 

ABOUT ZERO LATENCY

Zero Latency is the global leader in free-roam, multiplayer, virtual reality gaming. Zero Latency provides the most technologically advanced, immersive virtual reality gaming experiences on the planet. 

YOUR ROLE

We are looking for Game Masters who can guide customers through Zero Latency&rsquo;s world-leading experience with great energy and professionalism. 
You will oversee player safety briefings and run game sessions. Your priority is ensuring player safety and delivering high-end customer experiences. 
PRIMARY RESPONSIBILITIES
<ul>
<li>Customer greeting, check-in, suit-up and suit-down</li>
<li>Presenting the player safety briefing</li>
<li>Managing in-game sessions and ensuring player safety</li>
<li>Identifying, troubleshooting, and recording technical issues</li>
<li>Maintenance of Virtual Reality equipment</li>
<li>Supporting site team leaders</li>
<li>Assisting with the upkeep and presentation of the venue to ensure a welcoming environment.</li>
<li>Selling merchandise</li>
<li>Opening and closing the venue</li></ul></div>

Customer Service Professional - Game Master

MSC Mediterranean Shipping Company

<div>
 
 MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world&rsquo;s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
 
 
 
 
 
 From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. Do you recognize yourself? Then come work with us and be part of MSC&rsquo;s family.
 
 
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Basic knowledge of shipping industry
 </li>
 <li>
 Manifest Si in Software (BL processing).
 </li>
 <li>
 Sending Drafts to shippers for checking of any corrections / amendments if required.
 </li>
 <li>
 Liaise &amp; Coordinate with the vendors, terminals, port, customs authorities for retrieving of reports.
 </li>
 <li>
 Coordinate with the terminal operator, stevedore for Terminal Receipts and updating same in manifest.
 </li>
 <li>
 Reconcile between BKG vs SI with the help of Load list, booking sheet etc. at the end of the day before vessel finalization to ensure that all ESI has been manifested.
 </li>
 <li>
 To independently resolve customer / counterpart office colleagues / principal office&rsquo;s queries in respect to their specific assigned tasks.
 </li>
 <li>
 To actively participate in training peers in their areas of functions to broaden cross functionality as well as create backups.
 </li>
 </ul>
 
 
 
 
 
 KSA &amp; Skill Requirement:
 
 
 <ul>
 <li>
 
 Shipping knowledge is a must
 
 </li>
 <li>
 
 Writing and speaking skills and creative skills and multitasking
 
 </li>
 <li>
 
 Perform under pressure.
 
 </li>
 <li>
 
 Handle typical customers efficiently.
 
 </li>
 <li>
 
 Work as per global deadlines.
 
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualification:
 
 
 <ul>
 <li>
 
 Graduation preferably Master&rsquo;s
 
 </li>
 <li>
 2-3 years of relevant experience with shipping background.
 </li>
 </ul>
 
 
 
 
 
 How to Apply:
 
 
 
 Interested candidates are invited to submit their resume via LinkedIn Job Post. Please include
 
 
 "Executive Export Customer Service &amp; Documentation"
 
 
 in the subject line of your email. We thank all applicants for their interest, but only those selected for an interview will be contacted.
 
 
 
 
 Deadline to Apply:
 
 
 
 31st August 2025
 
 
 
 
 
 
 Please be aware that submitting your resume or application for the "
 
 Executive Export Customer Service &amp; Documentation"
 
 position at
 
 MSC Mediterranean Shipping Company
 
 does not guarantee an interview or employment. All applications will be reviewed, but only candidates who meet the specific qualifications and experience requirements will be contacted for further consideration in the selection process.
 
 
 Due to the high volume of applications, we regret that we may not be able to respond to each applicant individually. If you do not hear from us within
 
 two weeks
 
 of your application, please assume that your application has not been selected for further consideration. We appreciate your understanding and wish you success in your job search.
 
 
 
 
 
 
 
 MSC Mediterranean Shipping Company
 
 
 
 is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, disability, or age.
 
 
</div>

Executive Export Customer Service & Documentation

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Customer Service Professional - Game Master

Executive Export Customer Service & Documentation