customer program manager

Cisco

<div>
 Meet the team
 
 
 Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers. Our Customer Program Managers lead customers and partners through their Splunk journey from discovery through implementation of sophisticated solutions using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to build relationships with both internal and external stakeholders, manage a portfolio of medium to high complexity customer projects and have established experience in commercial negotiations, project management procedures, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build customer trust through professional leadership, management and reporting of complex projects from kick off to successful delivery and close out
 </li>
 <li>
 Build and maintain project plans, including project P&amp;L, outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOWs)
 </li>
 <li>
 Implement and maintain detailed project reporting, including Project burn rate, progress against plan, risks, dependencies and assumptions ensuring this is clearly reported to the key customer stakeholders
 </li>
 <li>
 Understand and assess the impact of any customer specific requirements, including any specific security and onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)
 </li>
 <li>
 Identify and promote opportunities for Splunk products and services to meet additional customer requirements
 </li>
 <li>
 Maintain a regular cadence with the sales teams to understand the upcoming opportunities and the requirements for PS engagement
 </li>
 <li>
 Collaborates with Sales Engineering to ensure PS is engaged in a timely manner to have sight of and the ability to influence technical detail and content
 </li>
 <li>
 Build customer confidence in outcomes through leveraging methodologies, blueprints, templates, Service Offerings and successful experiences with related solutions
 </li>
 <li>
 Understands at a high-level the solution options available to meet customer requirements and know how to leverage the relevant SMEs to ensure outcomes are clearly defined and customer expectations set
 </li>
 <li>
 Effectively executes the RFP/SOW process in partnership with the sales teams and supporting PS teams
 </li>
 <li>
 Maintains accurate and up-to-date reporting, documentation, and system information to ensure there is accurate forecasting of both bookings and revenue
 </li>
 <li>
 Active involvement in remediation of customer problems, serving as customer advocate to ensure problems are effectively and rapidly resolved
 
 
 </li>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in technology, marketing, management or equivalent field
 </li>
 <li>
 5-10 years of proven experience in service and / or software sales or program management
 </li>
 <li>
 Strong understanding of lifecycle service, professional services and enterprise software agreements
 </li>
 <li>
 Ability to manage multiple customer personas and tailor communications accordingly both verbally and written
 </li>
 <li>
 Demonstrated leadership skills with experience managing teams and driving critical initiatives
 </li>
 <li>
 Proficient in forecasting, market analysis, and customer satisfaction metrics
 </li>
 <li>
 Proven experience leading delivery of sophisticated customer projects with cross-functional teams using waterfall and agile project delivery methodologies
 </li>
 <li>
 Professional Services tools familiarity; Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, etc.
 </li>
 <li>
 Technical competence; able to translate most customer requirements into proposals with minimal support from consultants / architects
 
 
 </li>
 </ul>
 
 
 Hours of work:
 
 
 48 hours per week
 
 
 
 
 Benefits:
 
 
 Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.
 
 
 
 
 Application start and end date:
 
 
 Starting 14th of January for approx. 4-6 weeks
 
 
 Why Cisco?
 
 
 At Cisco, we&rsquo;re revolutionizing how data and infrastructure connect and protect organizations in the AI era &ndash; and beyond. We&rsquo;ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 
 
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you&rsquo;ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 
 
 We are Cisco, and our power starts with you.
</div>

Customer Program Manager

Aligned Data Centers

<div>It's fun to work in a company where people truly BELIEVE in what they're doing! 
We're committed to bringing passion and customer focus to the business.
Customer Technical Program Manager
Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to drive and operate some of the industry&rsquo;s leading and most innovative infrastructure solutions?
At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success! Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability.
We realize not only is providing a comprehensive benefits package important, but we also provide a generous 401k match with immediate vesting, free membership to Gympass which provides our employees a rich health and wellness benefit and competitive time off plan. Giving back and having fun is important to our team whether it be serving our communities or employee and customer events. Our Aligned DNA is what makes us unique and successful!
As part of our exciting growth, we are currently searching for a Customer Technical Program Manager.
This individual strategically manages customer engagement throughout the data center lifecycle with the goal of ensuring that our customers prefer to work with Aligned over anyone else. Working under supervision, this role requires strong communication skills and demonstrates advanced organizational and time management competencies. A successful Customer Technical Program Manager with Aligned will possess a hunger to drive efficiencies and innovation, the humility to understand we are all working together during the construction process and a heart to provide exceptional service to both internal and external customers and vendors.
KEY RESPONSIBILITIES:<ul><li>
Pre-Contract Support: Support customer pre-sales activities by coordinating contractual activities across company stakeholders.
Works closely with sales and solutions architect team to understand portfolio availability and markets their customer(s) is interested in.
Integrates and leads Platform Delivery (PD) teams in technical contract/lease reviews to ensure thoroughness and understanding of terms.
Align with other PD teams to ensure contractual dates and technical requirements are communicated properly.
Collaborate with design and execution SMEs to understand base building design and identify if modifications are needed to align with customer requirements.</li><li>
Lead Customer Engagement and Satisfaction: Serve as the primary technical liaison for customers, facilitating proactive communication between ADC internal teams (SA, PD, SD, Ops) and external teams (Design, Construction, Legal, etc.).</li><li>
Enhance Customer Experience: Drive continuous improvement initiatives to standardize processes across the Customer/ADC portfolio by:
Optimizing the understanding of Statements of Work (SOW) for both internal and external teams.
Tracking and implementing lessons learned to create repeatable and efficient workflows for future projects.
Serving as the primary POC for customer DC build teams.
Implementing feedback loops.</li><li>
Project Engagement: Integrates with functional teams to deliver technical projects from pre-construction to post-delivery and is accountable to the project staying within scope, on time, and within budget by working closely with CMs and DMs.
Assist execution teams by leading contract/change management reviews, notifications and conversations with the customer.
All customer lease decisions and communications flow through the cTPM.</li><li>
Risk Management: Identify potential project risks early and develop mitigation strategies to ensure successful outcomes throughout project lifecycle.</li><li>
Technical Expertise: Provide expertise in data center infrastructure to guide customers through the base build and fit-out phases, ensuring that the facility meets operational and technical requirements.</li><li>
Performance Monitoring: Measure and track KPIs to ensure that projects meet customer expectations, operational goals, and contractual obligations.
Implement lessons learned / customer feedback to track Customer/ADC alignment and ensure continuous improvement.
Integrate post-delivery assessments, surveys, and customer stakeholder &ldquo;check-ins&rdquo; with Customer Success Management.
Report project success and risks to internal and external teams.</li><li>
Market Insights: Stay updated on customer/industry trends and emerging technologies to inform customers and help shape strategic direction for the organization.</li></ul>
STRONGLY DESIRED WORKING EXPERIENCE AND KNOWLEDGE OF:<ul><li>
Project Management Software (MS Projects, Prolog, Procore, BIM 360, or similar)</li><li>
Knowledge and experience working with CAD and/or Bluebeam is a plus</li><li>
Sales or customer focused training</li><li>
Strong leadership skills in engineering, construction management or sales</li></ul>
QUALIFICIATIONS:<ul><li>
Bachelor&rsquo;s degree in Construction Management, Engineering or equivalent</li><li>
Minimum 5 years Design or project management experience within data center environment strongly preferred</li><li>
Mechanical/Electrical background a plus</li><li>
Advanced experience in Excel and/or AutoCAD</li><li>
Strong written and verbal communication skills</li><li>
Ability to multi-task, with strong time management and organizational skills</li><li>
Ability to maintain discretion and confidentiality always</li><li>
Ability to understand and follow clear directions and meet specific deadlines with reporting, communication, and project schedules</li><li>
Team Player across the organization</li><li>
Ability to interpret construction drawings and specifications</li><li>
May travel at times up to 25%<ul><li>
Knowledge of construction cost estimating methods and development of scopes of work</li><li>
Ability to understand construction project scopes</li><li>
Able to monitor and interpret design and schedule changes and forecast their impact on overall project costs.</li></ul></li></ul>
COMPETENCIES:<ul><li>
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li><li>
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.</li><li>
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li><li>
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.</li><li>
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li><li>
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li><li>
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li><li>
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.</li><li>
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.</li><li>
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li><li>
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li><li>
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.</li><li>
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.</li><li>
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.</li><li>
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.</li></ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT:<ul><li>
Frequently required to stand/walk/sit</li><li>
Frequently required to bend/climb</li><li>
Frequently required to utilize hand and finger dexterity</li><li>
Occasionally work near moving mechanical parts</li></ul>
COMPENSATION:<ul><li>
$110,000 - $150,000 + Bonus</li></ul>
BENEFITS &amp; PERKS:
Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:<ul><li>
Health Coverage: Medical, dental, and vision insurance</li><li>
Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.</li><li>
Retirement Savings: 401(k) plan with company match</li><li>
Paid Time Off and Holiday Pay: Includes sick and safe leave as required by Maryland law</li><li>
Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)</li><li>
Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage</li><li>
Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives</li></ul>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you&rsquo;ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.
Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People &amp; Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.</div>

Customer Technical Program Manager

RTC Aerospace

<div>About RTCA:
RTCA is a precision aerospace and defense manufacturing group built on decades of hands-on machining expertise, with roots spanning more than 50 years. We support mission-critical commercial and government aerospace programs across North America through four U.S. Centers of Excellence operating as an integrated platform with 150+ CNC machines and a team of 250+ professionals.
Unlike large organizations where roles can be narrow, RTCA offers hands-on ownership and real visibility &ndash; you understand how your work supports the team, the operation, and the end customer. Our flat structure allows employees to take initiative, grow their skills, and have their contributions recognized, while still providing the stability, advanced technology, and meaningful work of an established aerospace manufacturer.
At RTCA, we believe in teamwork, excellence, and delivering with pride. One Team! One Mission!
How You&rsquo;ll Make an Impact:<div>
The Contracts &amp; Program Manager will oversee the lifecycle of customer programs from contract review through delivery, ensuring alignment between customer expectations, contractual obligations, and internal manufacturing execution.</div><div></div> 
What you&rsquo;ll be doing as a Contracts &amp; Program Manager:<div><ul><li>
Working a full-time, onsite position at our Fife, WA location.</li></ul></div><div>
Contract Review &amp; Compliance</div><ul><li>
Review and validate incoming customer purchase orders, contracts, and long-term agreements against approved quotations and negotiated terms.</li><li>
Ensure proper contractual flow-down requirements are identified and communicated internally.</li><li>
Verify compliance with applicable aerospace, defense, and regulatory requirements, including:<ul><li>
ITAR</li><li>
DFARS/FAR flow-downs where applicable</li><li>
Customer-specific quality clauses</li></ul></li><li>
Maintain accurate contract documentation and ensure traceability within company systems.</li></ul><div></div><div> 
Program &amp; Order Management</div><ul><li>
Serve as the primary program owner for assigned customers.</li><li>
Manage order intake and ensure alignment between contracts, quotes, and production planning.</li><li>
Monitor program performance including schedule, delivery, and contractual obligations.</li><li>
Coordinate internally with:<ul><li>
Sales</li><li>
Operations</li><li>
Engineering</li><li>
Quality</li><li>
Supply Chain</li></ul></li></ul><div></div><div> 
Customer Interface</div><ul><li>
Work with internal CSR team and support day-to-day communication with customers, portals and commnication.</li><li>
Manage communication related to:<ul><li>
Order status</li><li>
Delivery commitments</li><li>
Contract clarifications</li><li>
Program changes</li></ul></li><li>
Support customer program reviews and ensure alignment on expectations.</li></ul><div></div><div> 
Risk &amp; Change Management</div><ul><li>
Identify contract risks, scope changes, or discrepancies between contracts and operational capability.</li><li>
Coordinate internal review and approval of contract changes or amendments.</li><li>
Manage customer change requests and ensure proper documentation.</li></ul><div></div><div> 
Process &amp; Continuous Improvement</div><ul><li>
Improve processes related to order entry, contract review, and customer communication.</li><li>
Work with leadership to ensure strong alignment between contracts, quoting, and production planning.</li><li>
Support ERP and documentation processes to maintain contract accuracy.</li></ul><div><ul><li>
Performs other duties as assigned.</li></ul></div>
Required Qualifications (Education, skills and experience):<div><ul><li>
Bachelor&rsquo;s degree in Business, Supply Chain, Engineering, or related field preferred. Equivalent experience in aerospace manufacturing environments will be considered.</li></ul></div><ul><li>
5+ years experience in contracts administration, program management, or customer program management within Aerospace manufacturing, Precision machining and/or Defense manufacturing.</li><li>
Experience reviewing and managing customer contracts and purchase orders.</li><li>
Familiarity with aerospace contractual requirements and flow-down clauses. 
</li><li>
Experience interacting directly with customers in a manufacturing program environment</li></ul><div>
Preferred Qualifications (Education, skills and experience):</div><ul><li>
Knowledge of ITAR compliance requirements.</li><li>
Familiarity with AS9100 quality systems.</li><li>
Experience working with ERP/MRP systems in a manufacturing environment.</li><li>
Understanding of government contract language (FAR/DFARS).</li></ul>
Compensation and Benefits:<div><ul><li>
Medical, dental, and vision insurance coverage.</li><li>
Choice of medical plan options, including a no-cost employee-only coverage plan</li><li>
HSA-eligible health plan with employer contributions</li><li>
Basic and supplemental life insurance</li><li>
Long-term disability coverage</li><li>
401(k) plan with up to a 6% QACA company match</li><li>
Paid time off including vacation, sick time, and nine (9) paid company holidays</li><li>
Shift differentials for applicable off-shifts</li><li>
Discretionary bonus programs based on position and company performance</li></ul></div>
The Contracts &amp; Program Manager Compensation range for onsite Washington applicants is $85,000 - $95,000 annually commensurate with experience. Some shifts may include shift differential pay rates. Other site ranges may differ.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.<div>
This position must meet Export Control compliance requirements, therefore a &ldquo;US Person&rdquo; as defined by 22 C.F.R. &sect; 120.15 is required.</div><div></div><div><div> 
RTCA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.</div><div></div><div> 
Applicants wishing to receive information on RTCA&rsquo;s Affirmative Action Plans, or those requiring a reasonable accommodation to participate in the application or interview process, should contact the RTCA Human Resources Department. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to access or use our career center due to a disability may request a reasonable accommodation by contacting Human Resources.</div><div></div><div> 
Candidates will receive consideration without discrimination in accordance with Article 9, Chapter XVIII of the City of Los Angeles Municipal Code and applicable federal, state, and local laws.</div></div></div>

Contracts & Program Manager

<div></div><div>Date: Mar 11, 2026
Location: McLean, VA, Remote, United States
Company: HII's Mission Technologies division
<div>Requisition Number: 27658

Required Travel: 11 - 25%

Employment Type: Part Time/Hourly/Non-Exempt

Anticipated Salary Range: $143,088.00 - $140,000.00

Security Clearance: Secret
Level of Experience: Management HI 


This opportunity resides with All-Domain Operations (ADO), a business group within HII&rsquo;s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.

HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. 


Meet HII&rsquo;s Mission Technologies Division 
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense &ndash; the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that&rsquo;s right for you. Apply today. We look forward to meeting you. 


To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072<div><div><div><h2 class="jobSectionHeader"> 
Summary</h2>
</div><div>
HII-Mission Technologies is seeking a part-time remote Program Manager. The Program Manager will direct the overall program and individual project leaders. The work involves interfacing with multiple customers and developing and managing plans across subcontractors. The Project Manager will be responsible for the cost, schedule, and technical performance of the program.</div></div><div><div><h2 class="jobSectionHeader">
What You Will Do</h2>
</div><div><ul><li>Responsible for providing program management oversight to a single customer requiring coordination of program requirements across planning stages with several subcontractors. Directs all phases of programs from inception through completion.</li>
<li>Identifies, develops, and implements near-term and long-term business strategies relating to the development of new products, technologies, services, follow-on products, and/or industries.</li>
<li>Program may be based out of a single location utilizing established technologies requiring standard applications to provide solutions to a variety of technical problems.</li>
<li>Responsible for the cost, schedule and technical performance of company programs.</li>
<li>Acts as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance.</li>
<li>Identifies markets, licensing opportunities, and determines the feasibility of business and product development.</li>
<li>Coordinates with internal departments in identifying and implementing business development projects.</li>
<li>Develops and disseminates information on a continuous basis to all pertinent parties concerning the fulfillment of project goals and objectives.</li>
<li>Evaluate progression of project milestones and modify work as applicable to ensure overall project quality and schedule are being attained.</li>
<li>Regularly engage with key government stakeholders.</li>
<li>Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.</li>
<li>Directs the work of employees assigned to the program.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">What We Are Looking For</h2>
</div><div><ul><li>8 years relevant progressive experience with Bachelors in related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience.</li>
<li>Experience in project management of defense contracts.</li>
<li>Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.</li>
<li>Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.</li>
<li>Self-motivated, decisive, with the ability to adapt to change and competing demands.</li>
<li>Demonstrated communication skills, both written and oral with technical and non-technical staff, all levels of management.</li>
<li>Flexible with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.</li>
<li>Clearance: Must possess and maintain a Secret clearance with the ability to obtain and maintain a Top-Secret clearance.</li>
<li>Project Manager Professional (PMP) Certification.</li>
<li>Must be willing to travel up to 25%.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Preferred: Bonus Points For...</h2>
</div><div><ul><li>Minimum 15 years of experience in DoD contracting, munitions response, or defense technology programs.</li>
<li>Proven success in leading large-scale federal contracts and multidisciplinary teams.</li>
<li>Strong understanding of FAR/DFAR compliance, proposal development, and contract execution.</li>
<li>Demonstrated ability to integrate emerging technologies into operational environments.</li>
<li>Extensive experience in joint command operations.</li>
</ul>
#LI-NM1</div></div></div>
HII is more than a job - it&rsquo;s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. 


Why HII 
We build the world&rsquo;s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. 


Recognized as one of America&rsquo;s top large company employers, we are a values and ethics driven organization that puts people&rsquo;s safety and well-being first. Regardless of your role or where you serve, at HII, you&rsquo;ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. 


Together we are working to ensure a future where everyone can be free and thrive. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. 


Do You Need Assistance? 
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.</div></div>

Part-time Program Manager (Mgr Programs 3)

Risant Health

<div>Company Description 
Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems&mdash;starting with Geisinger&mdash;to expand access to care that prioritizes health outcomes and affordability.
Backed by nearly 80 years of Kaiser Permanente&rsquo;s value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support&mdash;while preserving their community roots. 
Job Description 
The Data &amp; Analytics (D&amp;A) team delivers strategic insights, analytics products, and decision-support capabilities across Risant Health, Risant Health&rsquo;s Value-Based Platform (VBP) and Risant Health Organizations (RHOs), and Kaiser Permanente (KP). Through four key pillars&mdash;Risant Strategic Analytics, VBP/Solution Intelligence, RHO Support &amp; Enablement, and Foundational Capabilities&mdash;the team translates data into actionable intelligence that drives clinical quality improvement, total cost of care reduction, better experiences for members and clinicians, and health equity.
The Analytics Program Manager for Foundational Platform owns the business requirements, product strategy, and delivery coordination for Risant's core data and analytics infrastructure (part of D&amp;A&rsquo;s Foundational Capabilities pillar). This role bridges business needs and technical execution, ensuring the platform delivers scalable, high-quality data and analytic capabilities that enable operations and strategic analytics across D&amp;A pillars. The Analytics Program Manager for Foundational Platform will ensure immediate needs are served through interim platform capabilities while pursuing the long-term architecture vision that is needed for Risant.
Job Responsibilities
Technical Program Management &amp; Roadmap Planning: Coordinate delivery for the Foundational Platform build, balancing across interim solution build and long-term platform implementation. Working closely with Risant Technology and business partners, define and maintain a roadmap with tracked dependencies and release schedule that consists of sprints that combine data, analytic and technology outputs that cumulatively deliver business value.
Business &amp; Requirements Ownership: Partner closely with business teams to drive alignment between strategic goals and execution scope. Own business requirements gathering and documentation for the platform, including for member/patient master data management (MDM), provider MDM/hierarchy, and other core data models. Translate business needs from analytics pods, RHOs and other stakeholders into requirements for Architecture &amp; Engineering teams and coordinate with those teams on technical designs to ensure capabilities meet business requirements and scalability needs. Lead acceptance testing (UAT and BAT) for all releases.
Standards Definition and Governance: Establish and govern source data onboarding process, metric definitions, calculation / methodology logic, and data quality standards. Document and maintain data contracts between Risant, RHOs and third-party vendors as needed.
Vendor &amp; Partner Coordination: Co-manage (with Risant Technology) third-party vendors and partners as needed, identifying co-development activities and ensuring performance expectations and service levels are met.
Budget and Investment Oversight: Partner with D&amp;A Portfolio Lead and Risant Technology partners to prioritize platform investments against competing analytics delivery needs. Support budget planning and vendor procurement processes for platform tools, technologies, and services.
Risk &amp; Change Management: Proactively identify, assess, and mitigate program risks and issues, escalating when necessary. Drive platform adoption across analytic pods and other Risant stakeholders through robust change management that includes stakeholder communications, training and cutover planning.
Platform Performance Monitoring: Establish and monitor platform KPIs including data quality metrics (e.g. accuracy, completeness), system performance (e.g. uptimes, usability, query speed), user adoption / satisfaction and cost efficiency. Provide executive reporting as needed.
Stakeholder Engagement &amp; Communication: Build and maintain strong relationships with internal teams, external partners, and senior leadership to ensure alignment, buy-in, and engagement throughout the platform delivery lifecycle. 
Qualifications 
Required Qualifications
Education:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, Data Science or related field</li></ul>
Experience:<ul><li>
Seven (7) years in technical program management, data engineering, or analytics platform delivery</li><li>
Five (5) years working with enterprise data platforms, data warehouses, or analytics infrastructure</li><li>
Three (3) years in healthcare data environments with exposure to claims, clinical, and operational data sources (incl. third parties)</li><li>
Experience with modern data platforms (Snowflake, Databricks, BigQuery)</li><li>
Experience with BI platforms (Tableau, Power BI, Qlik) and their architecture requirements</li><li>
Familiarity with healthcare data standards (HL7, FHIR, X12) &amp; standard sources (incl. EHRs)</li><li>
Understanding of MDM solutions, data quality tools, and metadata management</li></ul>
Supervisory/Management Experience:<ul><li>
Five (5) years demonstrated ability to lead technical teams, coordinate across business and engineering functions, and influence senior stakeholders without explicit authority.</li></ul>
Education Preferred:<ul><li>
Master&rsquo;s degree in Data Science/Analytics, Information Systems or a related discipline.</li></ul>
Certification and/or Licensure Preferred:<ul><li>
PMI Project Management Professional (PMP)</li><li>
PMI Program Management Professional (PgMP)</li><li>
Certified Scrum Product Owner (CSPO)</li><li>
Certified Scrum Master (CSM)</li><li>
SAFe Scrum Master (SSM)</li><li>
SAFe Product Owner / Manager (POPM)</li><li>
SAFe Agile Product Manager (APM)</li><li>
SAFe Practice Consultant (SPC)</li><li>
Cloud platform certifications (AWS, Azure, GCP)</li><li>
Data Governance certifications (CDMP, DGSP, ADGP)</li></ul>
Technical Competencies Preferred:<ul><li>
Working knowledge of both Agile and traditional project management approaches, with ability to adapt to needs</li><li>
Change management expertise to drive adoption of new portfolio processes and governance structures</li><li>
Familiarity with project management and collaboration tools (e.g., Jira, Smartsheet, Confluence, MS Project)</li><li>
Proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, PowerBI) for reporting and presentations</li></ul>
This hybrid role requires working onsite up to two days per week in either our Washington, DC or Renton, WA office. Bi‑monthly travel is also required. 
Additional Information 
Compensation and Benefits: The projected base salary for this position ranges from $130,000 to $171,600 and depends on experience and qualifications. This role is also eligible for incentive compensation and a comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.
Join us! If you are passionate about improving healthcare through innovative solutions and want to make a meaningful impact, we encourage you to apply. Risant Health is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences. All your information will be kept confidential according to EEO guidelines.</div>

Analytics Program Manager - Foundational Platform

ARS/Rescue Rooter

<div>YES! Air Conditioning, Heating, Plumbing and Electric is part of a national service leader and the premier heating, air conditioning and plumbing company in the Greater Salt Lake City area. We are partnered with a &ldquo;Big Box&rdquo; retailer and we are looking for Sales Program Manager to join our team. You will be responsible for recruiting, training, coaching and developing a team of Sales Lead Generators (9+) to work within our partnered retail stores (9+) throughout the Greater Salt Lake City area. Our Lead Generators set appointments for our HVAC professional sales and service teams and play a huge role in our organization&rsquo;s growth plan. The successful candidate will be a results driven, goal-oriented, seasoned marketing and sales professional with a self-motivating, positive, and energetic attitude.<div></div> 
We offer: 
<ul><li>
$80,000 &ndash; 100,000/year depending on experience</li><li>
Annual bonus opportunity</li></ul><ul><li>
Company provided vehicle with gas card, cell phone and laptop</li><li>
Comprehensive benefits package including medical, dental, vision &amp; life insurance</li><li>
$5 a week medical plan option
</li><li>401(k) plan with company match</li><li>
13 days paid PTO and 8 holidays</li><li>
Quality, comprehensive paid training programs</li><li>
Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)</li><li>
Opportunity to give back to your community through partnership with St. Jude Children&rsquo;s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!</li></ul> 
<ul><li>
Manage hourly/daily performance, schedules and activities to achieve branch goals</li><li>
Interview, recruit and select talented Sales Lead Generators</li><li>
Hold weekly meetings to inform, educate, and motivate</li><li>
Employee accountability including providing individual and team progress updates vs. goals</li><li>
Role-play to improve customer approach, objection handling, and lead setting skills</li><li>
Provide training on technical issues affecting the store program</li><li>
Provide notice of upcoming store events (pre-planned calendar), changes in signage, promotional dates, store credit variations, etc.</li><li>
Spend 60-65% of time in the field with Lead Generators and Store Management</li><li>
Meet and/or exceed established departmental business performance standards for lead generation, staffing, and leads ran</li><li>
Develop and maintain positive, direct, working relationships with retail store personnel and area management</li><li>
Meet with store managers and/or Home Services team members to provide performance updates and notify of schedule or staffing changes</li><li>
Inspect store displays for compliance to current signage requirements/changes</li><li>
Schedule and implement planned store &ldquo;events&rdquo;, being sure to involve Store Management</li><li>
Product knowledge training sessions conducted with Store Associates and Department Heads in each store at least every other month</li></ul> 
<ul><li>
A High School diploma, or GED equivalent. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted</li><li>
Three years of demonstrated sales experience and management</li><li>
Availability to work a Thursday through Monday schedule</li><li>
Service industry experience and/or HVAC knowledge a plus</li><li>
Strong interpersonal, organizational, communication and selling skills are required</li><li>
Excellent communications recruiting and interviewing skills</li><li>
Self-motivated and goal-orientated mindset</li><li>
Ability to pass background check, MVR check and drug screening</li></ul>
If you are interested in joining our team, please apply now!<ul><li> 
This posting may provide details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.</li></ul></div>

Retail Program Manager

NTT DATA

<div>Req ID: 363869 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Program Manager - Dynamics 365 CE, Power Platform (FTE / Remote) to join our team in Nashville, Tennessee (US-TN), United States (US). 
 
Job Duties and Responsibilities: 
 
The Program Manager in NTT DATA's Microsoft Practice leads multi-workstream enterprise programs across Dynamics 365 CE, Power Platform, and related CRM/Cloud ecosystems. This role drives Agile delivery, engages senior stakeholders, governs releases, develops talent across global teams, and contributes to practice growth through presales, alliances, and continuous improvement initiatives. 
 
Key Responsibilities 
 
Delivery &amp; Program Leadership 
<ul><li>
Lead Agile programs, coach teams, establish product-oriented delivery models, and influence architecture, roadmap, and cross-team strategy.</li><li>
Drive discovery and requirement-gathering with business stakeholders, product owners, and BAs; ensure proper resource alignment.</li><li>
Manage sprint planning, backlog health, resource allocation, estimates/story points, schedules, tasks, and risks.</li><li>
Govern SDLC reviews: project/test plans, requirements, InfoSec, code, SIT/UAT; ensure all artifacts meet organizational standards.</li><li>
Ensure delivery of all core project documentation: Project Plan, User Stories, Test Assets, Release/Sanity summaries, Support guides, and regular status reports.</li></ul> 

Release &amp; Change Management 
<ul><li>
Oversee release/deployment activities and compliance with change governance.</li><li>
Validate readiness against acceptance criteria - quality, environment, training/support, risk, roll-back plans.</li><li>
Secure QA, UAT, and Business sign-offs; ensure production-ready code packages.</li><li>
Deliver release collateral: deployment steps, manual steps, sanity results, business communications; ensure knowledge transfer and training completion.</li></ul> 

Stakeholder &amp; Client Management 
<ul><li>
Manage expectations with clients and internal teams via weekly status, monthly health checks, annual business reviews, and planning workshops.</li><li>
Maintain client relationships, identify improvement opportunities, and manage SOW scope and Fieldglass workers.</li><li>
Run Customer Satisfaction Surveys and improvement plans.</li></ul> 

People &amp; Resource Management 
<ul><li>
Lead hiring: workforce planning, sourcing, shortlisting, interviewing, and managing technical panels.</li><li>
Manage onboarding, project assignments, resource planning across onshore/nearshore/offshore teams.</li><li>
Oversee timesheets, leave, visas, logistics (HW/SW), InfoSec access, and travel.</li><li>
Conduct goal setting, mid-year and annual performance reviews; manage promotions, rotations, rewards, motivation, and training/growth plans.</li><li>
Manage low-performance processes, separations, notice periods, and exit compliance.</li></ul> 

Practice Development &amp; Presales 
<ul><li>
Monitor trends in Dynamics 365 CE, Salesforce, Seismic, CCB Insight, D&amp;B Hoovers, and related technologies to enhance delivery excellence.</li><li>
Support presales - RFPs, proposals, estimations, pitches - and partner closely with business development.</li><li>
Serve as a techno-functional SME in client/sales discussions.</li><li>
Engage Microsoft and Salesforce alliances to support competency development.</li><li>
Attend conferences and seminars for networking, capability building, and opportunity identification.</li></ul> 

Basic Qualifications 
<ul><li>
10-15+ years of experience in program/project management within enterprise consulting/SI environments.</li><li>
10 years of Proven leadership in Agile delivery and multi-stream CRM/Cloud transformation programs.</li><li>
Strong stakeholder and client-facing skills; ability to influence across architecture, product, engineering, and business teams.</li><li>
Experience with Jira, Confluence, Azure DevOps, and enterprise delivery tools.</li><li>
Bachelor's degree required; advanced degree preferred.</li><li>
Certifications such as PMP, SAFe, Scrum, or Microsoft/CRM credentials are a plus.</li></ul> 

#INDFSINS 
 
#LI-NorthAmerica 
 
About NTT DATA 
 
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D. 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Program Manager - Dynamics 365 CE, Power Platform (FTE / Remote)

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