customer program manager

Engineering for Automotive Trim Parts - Aliaa Corp

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Aliaa Corp, established in 1983 by Alaa Eldeen Yousef, began as an aftermarket service for cars, manufacturing and selling seat covers, floor mats, and interior accessories. By 1991, the company expanded to supply Original Equipment Manufacturers (OEMs), adding a B2B aspect to its business. Aliaa Corp is now recognized as a leader in the automotive interior sector in Egypt and is trusted by the most prominent OEMs in the market today. The company is known for its commitment to excellence, loyalty, and continual improvement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  The Customer Program Manager serves as the
  <strong>
   primary point of contact
  </strong>
  between Alia Corp and its automotive customers. This role ensures
  <strong>
   customer satisfaction
  </strong>
  , manages technical communications, and drives successful project launches and ongoing production performance. The CPM is responsible for
  <strong>
   coordinating between customers and internal teams
  </strong>
  , resolving issues quickly, and maintaining compliance with
  <strong>
   IATF 16949
  </strong>
  and customer-specific requirements.
 </p>
 <p>
  <br/>
 </p>
 <strong>
  Key Responsibilities:
 </strong>
 <ul>
  <li>
   Act as the
   <strong>
    main customer interface
   </strong>
   for all accounts, handling daily communications, technical requests, and issue resolution.
  </li>
  <li>
   Lead the
   <strong>
    launch of new programs
   </strong>
   by coordinating APQP, PPAP submissions and ensuring customer requirements are fully met.
  </li>
  <li>
   Understand and review
   <strong>
    customer specifications, drawings, and quality standards
   </strong>
   , ensuring internal teams are aligned.
  </li>
  <li>
   Monitor and manage
   <strong>
    ongoing production issues
   </strong>
   , escalating to management when needed.
  </li>
  <li>
   Conduct
   <strong>
    regular visits to customer facilities
   </strong>
   for relationship management, program reviews, and issue resolution.
  </li>
  <li>
   Work closely with Engineering, Production, Quality, and Supply Chain to
   <strong>
    align internal actions
   </strong>
   with customer expectations.
  </li>
  <li>
   Track and report
   <strong>
    customer satisfaction metrics
   </strong>
   , complaints, and improvement actions to management.
  </li>
  <li>
   Support compliance with
   <strong>
    IATF 16949
   </strong>
   by serving as the designated
   <strong>
    Customer Representative
   </strong>
   during audits.
  </li>
  <li>
   Identify opportunities for
   <strong>
    continuous improvement
   </strong>
   in customer relations and program execution.
  </li>
  <li>
   Provide
   <strong>
    clear, bilingual communication
   </strong>
   (Arabic and English) to ensure smooth collaboration with all stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  Required Skills &amp; Qualifications:
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Industrial Management, or related field (preferred).
  </li>
  <li>
   <strong>
    Strong technical understanding
   </strong>
   of automotive manufacturing processes, APQP, PPAP, PFMEA, and related quality systems.
  </li>
  <li>
   Excellent
   <strong>
    project management and coordination skills
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    problem-solving and analytical abilities
   </strong>
   .
  </li>
  <li>
   Exceptional
   <strong>
    communication skills
   </strong>
   , fluent in
   <strong>
    Arabic and English
   </strong>
   (written and spoken).
  </li>
  <li>
   Ability to
   <strong>
    travel frequently
   </strong>
   between customer sites and the factory.
  </li>
  <li>
   Previous experience in the
   <strong>
    automotive industry
   </strong>
   or with Tier 1/Tier 2 suppliers strongly preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  Key Attributes for Success:
 </strong>
 <ul>
  <li>
   Proactive,
   <strong>
    customer-first mindset
   </strong>
   .
  </li>
  <li>
   Calm under pressure with the ability to
   <strong>
    manage multiple priorities
   </strong>
   .
  </li>
  <li>
   Collaborative and able to
   <strong>
    influence without direct authority
   </strong>
   .
  </li>
  <li>
   Detail-oriented, with a strong sense of ownership and accountability.
  </li>
  <li>
   Confident communicator who can build
   <strong>
    trust-based relationships
   </strong>
   with customers and internal teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Customer Program Manager

Husky Injection Molding

<p></p><div><div><div><div><p>At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.</p><p>
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.</p><p>
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with &ndash; and be challenged by &ndash; a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.</p><p>
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution &ndash; then we want you to join the Husky TechnologiesTM team!</p><p></p><p><b><br>
Job Description</b></p><p>
As a Customer Program Manager with an engineering background, you will act as the technical liaison for clients who have service contracts. Your primary responsibilities will involve overseeing the contract lifecycle from planning and implementation to sustainment, ensuring all contractual commitments, including key performance indicators (KPIs) such as availability, cycle time, cavitation, quality, energy consumption and resin usage, are met or exceeded.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul>
<li>Lead the contract planning process, ensuring successful implementation and ongoing management to meet stated KPIs.</li>
<li>Collaborate with cross-functional teams within the organization to consistently maintain contract commitments.</li>
<li>Manage all contract-related activities and services, ensuring timely completion according to predefined schedules and efficient execution.</li>
<li>Document and define all services included in the contract, ensuring they are scheduled and recorded in the appropriate Husky systems.</li>
<li>Oversee customer expectations to align with contract objectives and goals, ensuring customer satisfaction and managing contract renewals.</li>
<li>Plan and schedule contract milestones using appropriate tools and be accountable for the delivery of these milestones.</li>
<li>Generate and present progress reports, presentations, and other contract documentation both internally and to the customer.</li>
<li>Coordinate all activities related to contract implementation and ongoing processes, acting as the primary point of contact for both internal teams and customers.</li>
<li>Lead weekly calls with customers to manage relationships and escalate issues as necessary.</li>
<li>Schedule upcoming work with Field Service teams, ensuring seamless completion.</li></ul><p>
 <b>Qualifications</b></p><ul>
<li>Experience in a preform or plastics manufacturing environment with a strong understanding of operational KPIs.</li>
<li>A Post-Secondary Mechanical Engineering degree or equivalent, with a minimum of 3-5 years' experience in operations or technical project management.</li>
<li>Proven project management experience and engineering work experience, enabling technical discussions and problem-solving with customers.</li>
<li>Specific expertise in injection molding technology and various applications (e.g., PET, Thin wall, Closures, Multilayer).</li>
<li>Customer-focused with excellent communication skills, capable of delivering technical reports and resolving issues in collaboration with internal teams.</li>
<li>Strong organizational, negotiation, and project management skills, with proficiency with various tools such as Power Point, Excel (Pivot Table and Data Model), PowerBI, and SharePoint.</li>
<li>Knowledge of Service and customer issue resolution, ERP Systems (e.g. SAP, BaanLN, etc.) and ability to follow the 8D methodology.</li>
<li>Sales-oriented with the ability to assess business requirements and a continuous improvement mindset.</li>
<li>This role requires a blend of technical competency, project management expertise, and customer-centric focus to ensure seamless service delivery and client satisfaction.</li>
<li>Fluent in Arabic and English</li></ul><p>
#LI-Remote</p><p></p><p><br>
Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.</p></div></div></div></div>

Customer Program Manager - Egypt (m/f/d)

Pentabell

<p>The Loyalty Program Manager is responsible for designing, implementing, and managing a holistic customer loyalty strategy across all banking segments and products. This role aims to enhance customer retention, increase engagement, and drive long-term value through innovative loyalty initiatives aligned with the bank&rsquo;s strategic goals.</p><p>Key Responsibilities:</p><p>Program Strategy &amp; Design<br/>Develop and execute a bank-wide loyalty program that aligns with customer needs and business objectives.<br/>Define customer segments and create targeted reward structures for retail and digital banking customers.<br/>Customer Insights &amp; Analytics<br/>Analyze customer behavior, transaction data, and market trends to inform program design.<br/>Monitor KPIs such as customer lifetime value, retention rates, and program ROI.<br/>Cross-Functional Collaboration<br/>Work closely with marketing, product, digital, and customer service teams to ensure seamless program integration.<br/>Coordinate with IT and data teams to ensure proper CRM and platform support.<br/>Program Execution &amp; Optimization<br/>Launch and manage loyalty campaigns, promotions, and reward redemptions.<br/>Continuously evaluate program performance and implement improvements based on data insights.<br/>Vendor &amp; Partner Management<br/>Identify and manage partnerships with external vendors to enhance reward offerings.<br/>Negotiate contracts and ensure cost-effective program delivery.<br/>Compliance &amp; Governance<br/>Ensure all loyalty initiatives comply with banking regulations, data privacy laws, and internal policies.<br/>Reporting &amp; Communication<br/>Provide regular updates to senior management on program performance and strategic direction.<br/>Develop customer-facing communication strategies to promote program benefits.</p><p>Qualifications</p><p>5+ years of experience in loyalty program management, preferably in banking or financial services.<br/>Strong analytical skills and experience with customer segmentation and CRM platforms.<br/>Proven track record in designing and scaling customer engagement programs.<br/>Excellent communication, leadership, and project management skills.<br/>Experience with banking products and customer lifecycle management.<br/>Familiarity with digital platforms, mobile banking, and omnichannel engagement.<br/>Knowledge of regulatory requirements in financial services.<br/>GCC experience is preferred.</p><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: &#65020;40,000.00 - &#65020;50,000.00 per month</p><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Loyality Program Manager

Hyundai Capital America

<div><div><b>Loyalty Program Manager</b> <b>-</b> <b>(</b><b>250000MN</b><b>)</b></div><div><b>
Description</b><div></div><div><b><br>
Who We Are</b></div><div>
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.</div><div></div><div><b><br>
We Take Care of Our People</b></div><p>
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:</p><ul><li> Medical, Dental and Vision plans that include no-cost and low-cost plan options</li><li> Immediate 401(k) matching and vesting</li><li> Vehicle purchase and lease discounts plus monthly vehicle allowances</li><li> Paid Volunteer Time Off with company donation to a charity of your choice</li><li> Tuition reimbursement</li></ul><div></div><div><b><br>
What to Expect</b></div><div>
The Loyalty Program Manager is responsible for supporting the strategy, development, communication, execution, and reporting of key loyalty programs. Activities will include organizing conference calls, creating stakeholder presentations, regular reporting of program status, managing timelines and keeping collaborators accountable for deliverables. This position will be the main resource for field and dealer support on program questions, missing payments and customer eligibility. In addition, this role will oversee projects that will enhance operations or provide new avenues for customer insight. Activities will include working with other teams to create process flow maps, capture requirements, track key deadlines, status reporting, and user acceptance testing where needed.</div><div></div><p><b>
What You Will Do</b></p><div>
1. Program Management</div><ul><li> Support Sr. Manager in development of dealer programs by capturing program criteria and determining stakeholders.</li><li> Work with stakeholders across the organization, such as Sales, Marketing, Risk, Credit, Finance, IT and Legal to develop programs, products and enhancements to improve OEM and captive loyalty/retention.</li><li> Contribute new and develop ideas for the annual strategic planning process and the creation of a program and product pipeline.</li><li> Establish communication of program performance and highlight areas to focus engagement during program period to increase performance and keep teams accountable.</li><li> Document the annual dealer program and email campaign calendar to include OEM sales events and new model launches.</li></ul><div>
2. Project Management and Program Operations</div><ul><li> Develop working relationships with 3rd party vendors (data vendors, credit bureaus, CRM providers, etc.) to leverage services to drive innovative ways of increasing sales and loyalty.</li><li> Create launch plan, direct stakeholders and collaborators in project objectives.</li><li> Track key project milestones to ensure timely delivery of tasks by contributors.</li><li> Submit and build business cases for prioritizing IT service requests that are necessary for the automation and execution of all dealer programs.</li><li> Support and document user acceptance testing for program launches</li><li> Primary contact for Legal and Internal Audit to ensure compliance.</li><li> Meet with Field team to identify pain points and develop solutions to constantly improve dealer engagement.</li></ul><div>
3. Reporting</div><ul><li> Maintain the calendar of report frequency and audiences.</li><li> Distribute team/department reports on time and maintain a distribution list for each report.</li><li> Work with key partners and stakeholders to enhance reporting and/or capture feedback to create/enhance reporting.</li></ul><div>
4. Competitive Benchmarking and Market Trends</div><ul><li> Monitor industry trends and conduct periodic competitive benchmarking through internet searches of in-market programs.</li><li> Summarize market research findings for team and provide ideas on potential use cases at HCA.</li><li> Support identifying trends, gaps, and solutions in loyalty/retention and customer lifecycle management.</li></ul><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
What You Will Bring</b></div><ul><li> Minimum 5-7 years&rsquo; progressive experience in leading, driving and implementing initiatives in a corporate environment.</li><li> Experience in drag and drop reporting applications (ex. Tableau).</li><li> Automotive or financial services industries preferred.</li><li> Bachelor&rsquo;s degree in Marketing, Sales Management, Business or related field.</li><li> MBA a plus.</li><li> Proven experience in constructing presentations to communicate program performance, project proposals, and project status.</li><li> Strong written and verbal communication skills to develop dealer bulletins and field sales communication with &lsquo;Call to Action&rsquo; messaging.</li><li> Poven ability to communicate complex terms and concepts to executive leadership both visually (PowerPoint) and verbally.</li><li> Basic knowledge of automotive industry and understanding of retail, lease, and captive financing.</li><li> Exceptional attention to detail and quality.</li><li> Must have the ability to challenge, when appropriate, existing practices.</li><li> Proven project management skills and ability to partner with others to ensure collaboration across departments, functions, and teams.</li><li> Proficient in Microsoft Office Suite, with advanced expertise in Excel (e.g., pivot tables, VLOOKUP, data analysis).</li></ul><div></div><div><b><br>
Work Environment</b></div><div>
Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment.</div><div></div><div><i>
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.</i></div><div></div><div><i>
California Privacy Notice</i></div><div><i>
This notice only applies to our applicants who reside in the State of California.</i></div><div><i>
The latest version of our Privacy Policy can be found </i><i>here</i><i>. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (&ldquo;CCPA&rdquo;).</i></div><div><i>
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at </i><i>Privacy2@hcs.com</i><i>.</i></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> United States-California-Irvine</div><div><b>
Work Locations</b><b>:</b> Headquarters 1 3161 Michelson Dr. Ste 1900 Irvine 92612</div><div><b>
Job</b><b>:</b> Sales &amp; Marketing</div><div><b>
Job Type</b><b>:</b> Regular</div><div><b>
Overtime Status</b><b>:</b> Exempt</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Minimum Salary: $</b>82,400.00</div><div><b>
Maximum Salary: $</b>127,600.00</div><div><b>
Job Posting</b><b>:</b> Oct 24, 2025</div></div>

Loyalty Program Manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div><br>
Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!<br>
<br>
Amazon's Retail Business Services (RBS) team is looking for a Principal Program Manager to drive Inventory Optimization. Objective of the Program is to identify and eliminate inventory defects, across channel, WW, in Amazon, at scale, leveraging Tech .
<br>
<br>
Overview of the role<br>
As a Principal Program Manager in the Inventory Optimization team, you will hold a pivotal role as the Single Threaded leader. In this position, you will be responsible for driving strategic initiatives to eliminate inventory defects and enhance the customer experience at Amazon. Collaborating cross-functionally with program, technology, science, and operations teams, you will delve into inventory defects and identify gaps in processes, products, and policies. Your goal will be to eliminate the root causes of these defects in upstream processes.<br>
A key focus of your role will be to &quot;Eliminate Defects through Tech by Making Amazon's Processes and Systems Context Aware&quot;. You will work closely with technology teams to ensure that Amazon's systems and processes are designed with defect prevention in mind, creating a more seamless and efficient customer experience. As an integral member of the IOP organization, you will continuously push the boundaries of innovation to deliver exceptional customer satisfaction. This role requires a strategic mindset, passion, prioritization skills, and the ability to execute in a fast-paced environment, all while navigating competitive pressures and operational demands.<br>
You will closely partner with product, technology, and science teams to conceptualize and create innovative and delightful customer experiences. This position demands exceptional analytical capabilities, effective matrix organization navigation, and the capacity to break down complex issues into actionable steps that align with Amazon's rapid pace.<br>
Setting the tempo for defect elimination, you will map inventory defects to system gaps, foster accountability across various business units, and lead high-impact projects of significant visibility. Superior communication and writing skills, coupled with executive presence to engage with VPs and SVPs at Amazon, will be crucial for success. Expect to thrive in a high-paced environment with tight deadlines.<br>
<br>
The Successful Candidate Will:<br>
<ul><li>Effectively manage customer expectations and mediate conflicts to strike a balance between customer and company needs.
</li><li>Foster effective teamwork, communication, collaboration, and commitment across diverse groups with competing priorities.
</li><li>Develop processes for maintaining and disseminating project information to stakeholders effectively.
</li><li>Exhibit success in identifying customer pain points and innovating solutions on their behalf.
</li><li>Possess excellent technical, problem-solving, and communication skills, going beyond policy-making to drive tangible results.
</li><li>Demonstrate exceptional analytical abilities and judgment, utilizing both quantitative and qualitative data to prioritize and influence decisions. Show creativity, experimentation, innovation, and a sense of urgency in project execution within a fast-paced environment.
</li><li>Partner with key stakeholders to shape the vision and strategy for customer experience, influencing product roadmaps to align with medium- and long-term goals.
</li><li>Serve as a role model for AMAZON Leadership Principles, embodying them both inside and outside the organization.
</li><li>Actively seek to implement and share best practices across teams.</li></ul><br>
Key job responsibilities<br>
<ul><li>Continuously seek drivers for inventory defects and eliminate root-cause for the defects to prevent Negative customer experience.
</li><li>Collaborate extensively with Product, Tech, and Science teams across VP organizations, engaging with Directors to define and develop policies, business models, and technology-based solutions.
</li><li>Lead in-depth discussions and secure high-level alignment through written communication, including functional requirements, design specifications, project/program requirements, roadmaps, PR/FAQs, status updates, narratives, and OP1/OP2 documents.
</li><li>Define, own, and drive large cross-functional programs involving multiple teams and stakeholders.
</li><li>Craft executive responses on highly debated topics related to inventory defects and anecdotes by collaborating with subject matter experts from VP organizations, Tech leaders, and business executives.</li></ul><br>
About the team<br>
The RBS is an integral part of Amazon online product lifecycle and buying operations. RBS Inventory Optimization team functions under Cost-Business unit. The primary responsibility of the RBS Inventory Optimization team is to reduce inventory defects that result in negative consumer experiences. This includes identifying the causes of defects and collaborating with the appropriate teams to eliminate defects, launch tech solutions to 'Find' and 'Fix' root causes, and build scalable tech solutions for self-remediation, while refining policies in collaboration with relevant teams.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience defining program requirements and using data and metrics to determine improvements</li><li>Fulltime MBA, with over 15 + years of experience of which a minimum 5 + years in managing projects that require interacting with customers/stakeholders</li><li>Technical background preferred (B.Tech/B.E.)</li><li>Hands on experience in Retail, eCommerce and supply chain functions Proven history of delivering results while owning complex cross-functional launches partnering with central teams</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience managing, analyzing and communicating results to senior leadership</li><li>Candidates preferred from top MBA colleges.</li><li>Familiarity or experience with autonomous systems and machine learning is a plus point for this role.</li><li>Entrepreneurial drive, and proven ability to influence others.</li><li>Insatiable will to get stuff done.</li><li>Exceptional written, verbal, and presentation skills; excellent interpersonal skills.</li><li>Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases.Experience in working with diverse set of teams and clients</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Principal Program Manager - Inventory Optimization, RBS

Oracle

<div><p>Are you passionate about the Cloud? Do you enjoy cultivating and building relationships with team members and customers by solving complex contract problems? Oracle is developing the fastest-growing cloud business in the world and is seeking exceptionally talented individuals to join a highly impactful team.
</p><p>We are seeking a Contracts and Obligations Manager to join our Dedicated Cloud Enablement (DCE) team at Oracle Cloud Infrastructure (OCI). The DCE team h as a global influence on developing the future of the Cloud infrastructure business. As a Principal Program Manager in our Obligations Management team, you will be required to leverage your multidisciplinary background in operations, technology, and industry to drive OCI&rsquo;s growth and deliver accurate and compliant contractual terms.
</p><p>This Contracts and Obligations management function addresses commercial and operational requirements for OCI and is central to delivering large-scale cross-organization projects. The Contracts and Obligations Manager will be a curious, critical thinker who excels in communication, is highly organized, and can thrive in an ambiguous, time-driven environment.</p></div>
<br><div><p>We are looking for a strong team player who will be responsible for:
</p><ul><li>Analyzing complex customer contracts to understand terms related to security, compliance, privacy, and cloud operations.
</li><li>Assessing implemented security, compliance, and privacy controls to support customer use-cases and align with contractual terms.
</li><li>Demonstrates strong business judgment, exceptional analytic skills, and a passion for data, with a proven ability to deliver insightful reporting to drive business performance.
</li><li>Partnering with cross-functional deal teams to negotiate highly complex, commercial and specialized cloud deals.
</li><li>Managing relationships with global cross-functional deal teams, including executive leaders.
</li><li>Communicate contractual requirements and solutions to draft contractual language that meets all stakeholder requirements.
</li><li>Drive other contract management duties, as needed, including developing new or enhancing existing processes.
</li><li>Designated projects that will help scale the team.
</li><li>Other responsibilities, as assigned to ensure proper team coverage.
</li></ul><p>Preferred Requirements:
</p><ul><li>BA/BS degree or equivalent experience in Business Administration, Operations, or Pre-Law focus.
</li><li>8+ years&rsquo; experience in contracts, deal management, risk management, procurement, and/or equivalent.
</li><li>Strong experience with legal agreements and deal negotiations.
</li><li>A high degree of organization and ability to manage multiple competing priorities.
</li><li>Excellent written, verbal, interpersonal, and analytical communication skills.
</li><li>Organized, detail-oriented, and time management skills.
</li><li>Ability to quickly pivot and work effectively under time-critical deadlines.
</li><li>Prior experience in Cloud is preferred.</li></ul></div>

Contracts and Obligations Manager – Specialized Cloud Programs

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 <strong>
  Sunnyvale, CA, USA; New York, NY, USA
 </strong>
 .
 <strong>
  Minimum qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent practical experience.
  </li>
  <li>
   5 years of experience in program management, operations, or planning within a technology environment.
  </li>
  <li>
   2 years of experience working with cloud.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in designing, implementing, and rigorously enforcing global operational processes, governance models, and Standard Operating Procedures (SOPs) at scale.
  </li>
  <li>
   Proven ability to simultaneously own and drive multiple, complex, cross-functional projects from inception to completion with meticulous attention to detail and a focus on quality assurance.
  </li>
  <li>
   Exceptional influencing skills with a track record of holding stakeholders accountable and driving results in a highly matrixed organization, often without direct authority.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Job
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 We are seeking a highly organized and strategic Program Manager to drive the operational excellence and content strategy across the Strategic Customer Engagement organization, with a core focus on the global Cloud Space program. This role is essential for ensuring that our state-of-the-art physical and digital engagement spaces consistently deliver high-impact, transformative experiences for our strategic customers and partners.
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 In this role, you will act as the single point of truth for critical operational data and collaborate cross-functionally to ensure the global program accelerates sales and drives consumption with our clientele.
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 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
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 The US base salary range for this full-time position is $130,000-$191,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
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 Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
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  Responsibilities
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   Design, document, and continuously optimize end-to-end operational processes, including establishing Standard Operating Procedures (SOPs) and playbooks for global program execution and scale.
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   Drive complex, cross-functional projects across multiple global sites (8+ locations), ensuring the standardization, scale, and quality assurance of technology and executive engagement experiences.
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   Own and maintain a centralized content and demo catalog (including bill-of-materials and technical documentation), ensuring alignment, organization, and visibility for global sales and briefing teams.
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   Manage core data processes, prepare, and present regular, high-impact operational and engagement metric reports (utilization, customer feedback trends, sales influence) to inform business decisions.
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 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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Process and Content Program Manager, Customer Experience

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