customer project manager

Nokia

<div>
 
 Job Description
 
 
 
 As a Customer Project Manager within our CNS Market Services Middle East Africa Program Management Team at Nokia, you act as the main Point of contact for our external customer. You will be accountable for an external customer program (collection of projects managed together for business benefits) or a complex project for an assigned product and / or service scope. You will be responsible to Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality . You will be responsible for the overall project success with respect to external customer satisfaction, financial results, health &amp; safety control activities, and operational services delivery performance. Your scope is covering end-to-end project planning and risk and opportunity management from inception to completion of the contract.
 
 
 
 How You Will Contribute And What You Will Learn
 
 
 
 <ul>
 <li>
 Lead the delivery of customer program (collection of projects managed together for business benefits) or a complex project for a defined product and / or service scope for a large and / or complex customer contract and from sell handover to care handover
 </li>
 <li>
 Deliver operational and project scope to the customer, ensuring alignment with Nokia's Mode of Operation and PM@Nokia methodology.
 </li>
 <li>
 Proactively Conduct thorough risk management for project risks and opportunities, ensuring projects are delivered within approved budget, profitability forecast, planned scope and with quality standards.
 </li>
 <li>
 Ensure project financial consistency by coordinating product and service forecast activities throughout the project lifecycle.
 </li>
 <li>
 Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
 </li>
 <li>
 Develop a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
 </li>
 <li>
 Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.
 </li>
 <li>
 Ensure proper project closure and handover, including fulfilment of all contractual obligations, documentation, and customer acceptance.
 </li>
 <li>
 Identify opportunities for contract expansion/renewal, ensuring project completion and handover meet all contractual and quality requirements and participates in pre-sales and sales process activities
 
 
 </li>
 </ul>
 
 Key Skills And Experience
 
 
 
 
 You have:
 
 
 
 <ul>
 <li>
 10+ years of experience in Program Management in telecom industry
 </li>
 <li>
 Computer science and telecom engineer degree
 </li>
 <li>
 Proven ability to deliver complex program within budget, scope, and quality requirements.
 </li>
 <li>
 Strong communication skills and ability to manage complex relationships and customer at Cx level
 </li>
 <li>
 Strong leadership and team coordination skills, managing cross-functional teams and aligning internal/external stakeholders in high-pressure environments.
 
 
 </li>
 </ul>
 
 It would be nice if you also had:
 
 
 
 <ul>
 <li>
 Certification in project management (e.g PMP&hellip;)
 </li>
 <li>
 Knowledge of industry trends and emerging technologies in telecommunications and networking
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 Come create the technology that helps the world act together
 
 
 
 Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people&rsquo;s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
 
 
 We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
 
 
 
 What we offer
 
 
 
 Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
 
 
 
 Nokia is committed to inclusion and is an equal opportunity employer
 
 
 
 Nokia has received the following recognitions for its commitment to inclusion &amp; equality:
 
 
 <ul>
 <li>
 One of the World&rsquo;s Most Ethical Companies by Ethisphere
 </li>
 <li>
 Gender-Equality Index by Bloomberg
 </li>
 <li>
 Workplace Pride Global Benchmark
 
 
 </li>
 </ul>
 At Nokia, we act inclusively and respect the uniqueness of people. Nokia&rsquo;s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 
 
 We are committed to a culture of inclusion built upon our core value of respect.
 
 
 Join us and be part of a company where you will feel included and empowered to succeed.
 
 
 
 About The Team
 
 
 
 As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
</div>

Telecom Senior Customer Project Manager

Linde

<div><div>Customer Service Project Manager<ul><li>25002087</li></ul></div><div></div><div> 
Position Overview:
The Project Manager plays a key leadership role in the design, coordination, and execution of mechanical engineering, and on-site installation activities related to customer supply systems. These systems typically include cryogenic storage tanks, vaporizers, pumps, high-pressure receivers, piping systems, controls, and instrumentation used to deliver atmospheric gases, hydrogen, or CO&#8322; at customer sites. Projects range from standard installations to complex, first-of-a-kind systems. 
This role supports a 13-state territory and works closely with the Regional Installation Team. The Project Manager serves as a technical expert, guiding cross-functional teams and ensuring safe, efficient, and cost-effective delivery of industrial gas systems. 
Key Responsibilities:<ul><li>
Design and size customer supply systems for atmospheric gases, hydrogen, and CO&#8322;, ranging from basic to highly complex configurations.</li><li>
Perform and approve detailed engineering calculations, including tank sizing, process line sizing, valve specifications, pressure drop analysis, and safety relief valve sizing.</li><li>
Review and approve fabrication drawings and construction submittals, ensuring compliance with specifications and recommending design improvements.</li><li>
Provide technical consultation and engineering recommendations to internal teams and external stakeholders.</li><li>
Support field technicians with timely, informed decisions under tight deadlines and limited information.</li><li>
Coordinate with customers, contractors, and internal teams to ensure successful project execution from site survey through startup.</li><li>
Plan and manage personnel, equipment, and materials required for system installations.</li><li>
Administer quality assurance programs and maintain accurate documentation.</li><li>
Contribute to the development of engineering standards and best practices.</li><li>
Manage project budgets and timelines, ensuring adherence to safety and performance goals.</li></ul></div><div></div><div> 
Qualifications:
Required:<ul><li>
Associate&rsquo;s degree in mechanical engineering technology.</li><li>
Minimum of 2 years of experience in mechanical engineering and design.</li><li>
Minimum of 2 years of project management.</li><li>
Demonstrated proficiency in AutoCAD.</li><li>
Overnight travel up to 20% to support project and construction activities.</li></ul> 
Preferred:<ul><li>
Bachelor&rsquo;s degree in mechanical engineering technology.</li><li>
Strong knowledge of mechanical engineering principles and familiarity with civil, electrical, and process piping disciplines.</li><li>
Understanding of relevant codes and standards, including ASME, NFPA, DOT, and CGA.</li><li>
Experience specifying piping materials, components, brazing and welding processes.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong organizational and time management abilities.</li></ul> 
Reporting Structure:
This position reports to the Cryogenic Systems Installation Manager. It may include supervisory responsibilities for junior engineers or technicians, depending on experience and capability. 
Collaboration:
Works closely with Sales, Business Development, Engineering, Logistics, Distribution, Legal, and Safety teams to ensure project success. 
About Linde:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. 
Culture:
At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. 
For more information about the company and its products and services, please visit www.linde.com. 
Benefits:
Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-JJ1</div><div>
Primary Location Indiana-East Chicago</div><div>
Schedule Full-time</div><div>
Job Operations</div><div>
Unposting Date Ongoing</div></div><div></div>

Customer Service Project Manager

PayTech Group

<div>
 
 Job Title:
 
 Project Manager- Cards Conversion
 
 
 
 Term:
 
 24 months
 
 
 
 Location:
 
 Karachi, Pakistan
 
 
 
 Relevant experience:
 
 10+ years of relevant experience
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Strong understanding of customer conversion and portfolio optimisation
 </li>
 <li>
 English and Urdu are mandatory
 
 
 
 </li>
 </ul>
 
 PURPOSE OF JOB
 
 
 
 The Project Manager will lead the setup and execution of a project management office to oversee clients card conversion program. Acting as the central coordination point between the company and the client, the PM will ensure seamless planning, stakeholder alignment, and delivery across all phases of the migration. This includes strategy development, marketing communications, operational execution, and post-conversion optimization.
 
 
 
 TASKS
 
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 
 Conversion Planning
 
 
 
 <ul>
 <li>
 Establish and operate a Project Management Office (PMO) to oversee the conversion program.
 </li>
 <li>
 Conduct pre-conversion discovery and portfolio analysis to assess operational impacts and define business/resource requirements.
 </li>
 <li>
 Develop and agree on the Migration Masterplan with all stakeholders.
 </li>
 <li>
 Coordinate with IT, Marketing, Procurement, and Product teams to align deliverables with the masterplan.
 
 
 
 </li>
 </ul>
 
 Conversion Strategy Development
 
 
 
 <ul>
 <li>
 Define the overall migration strategy and success metrics.
 </li>
 <li>
 Prioritize customer segments and allocate appropriate treatments.
 </li>
 <li>
 Document the proposed customer conversion journey and operational workflows.
 
 
 
 </li>
 </ul>
 
 Marketing Communications
 
 
 
 <ul>
 <li>
 Develop a comprehensive marketing and communication plan.
 </li>
 <li>
 Oversee creative development and customer messaging in collaboration with third-party agencies.
 </li>
 <li>
 Align communication treatments with customer segments and migration matrix.
 
 
 
 </li>
 </ul>
 
 Conversion Execution &amp; Management
 
 
 
 <ul>
 <li>
 Lead day-to-day execution of the migration program.
 </li>
 <li>
 Manage internal communications and conduct train-the-trainer sessions.
 </li>
 <li>
 Track delivery milestones, manage risks/issues, and ensure adherence to timelines.
 </li>
 <li>
 Organize and lead Steering Committee meetings with the company and client executives.
 
 
 
 </li>
 </ul>
 
 Post Conversion Support
 
 
 
 <ul>
 <li>
 Monitor KPIs and metrics from the clients analytics team.
 </li>
 <li>
 Drive activation and first-use campaigns for converted cardholders.
 </li>
 <li>
 Ensure portfolio optimization activities are executed to influence desired customer behavior.
 </li>
 <li>
 Maintain logs, meeting minutes, and action items for continuous reporting.
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Successful setup and operation of the PMO.
 </li>
 <li>
 Timely development and approval of the Migration Masterplan.
 </li>
 <li>
 Accurate documentation of customer conversion journeys.
 </li>
 <li>
 Achievement of conversion performance targets.
 </li>
 <li>
 Effective coordination across internal and external stakeholders.
 </li>
 <li>
 Execution of portfolio optimization and activation campaigns.
 </li>
 <li>
 Adherence to project timelines and governance protocols.
 </li>
 <li>
 Resolution of risks/issues with minimal disruption.
 </li>
 <li>
 Regular and transparent reporting to the Steering Committee.
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelors degree in business/technology, or related field.
 </li>
 <li>
 PMP, PRINCE2, or equivalent project management certification.
 </li>
 <li>
 10+ years of project management experience, preferably in banking or payments.
 </li>
 <li>
 Proven track record in managing large-scale card migration or product launches.
 </li>
 <li>
 Experience working with cross-functional teams and external vendors.
 </li>
 <li>
 Familiarity with project management tools (e.g., MS Project, JIRA, Confluence).
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Experience in Pakistans banking ecosystem.
 </li>
 <li>
 Exposure of card scheme migration programs.
 </li>
 <li>
 Technical fluency to engage with IT and digital delivery teams.
 </li>
 <li>
 Ability to manage regulatory and compliance aspects of card programs.
 
 
 
 </li>
 </ul>
 
 Mandatory Skills**
 
 
 
 <ul>
 <li>
 Strong understanding of customer conversion and portfolio optimization
 </li>
 <li>
 English and Urdu are mandatory
 
 </li>
 </ul>
</div>

Project Manager- Cards Conversion

Rapiscan Systems

<div>Overview:
<div>
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology&mdash;or multiple X-ray technologies&mdash;to address each customer&rsquo;s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence</div><div></div><div> 
Overview of Role</div><div>
The Customer Delivery Assistant supports the Project Manager and Customer Delivery Manager in ensuring smooth project delivery and customer satisfaction.</div>
Responsibilities:
<div>
Customer Communication &amp; Coordination:</div><ul><li>
Liaise with end users and manage expectations</li><li>
Prepare and deliver civil work requirement documents</li><li>
Align installation logistics (e.g., cranes, forklifts)</li><li>
Address IT integration needs</li></ul><div>
Project Documentation &amp; Planning:</div><ul><li>
Maintain project plans (Gantt charts)</li><li>
Consolidate project documentation</li><li>
Ensure accurate shipping documentation</li></ul><div>
Site &amp; Installation Management:</div><ul><li>
Approve site drawings and civil works</li><li>
Manage installation teams and subcontractors</li><li>
Oversee installation and ensure final acceptance</li></ul><div>
Integration &amp; Handover:</div><ul><li>
Document integration processes with third-party software</li><li>
Support service team post-handover</li></ul>
Qualifications:
<ul><li>Strong communication skills</li><li>
Experience managing multiple projects</li><li>
Knowledge of IT and complex systems</li><li>
Installation project experience preferred</li><li>
Willingness to travel</li><li>
Experience with multi-agency and government clients</li></ul><div>
Essential:</div><ul><li>
IT/Software degree or background</li><li>
APMP, PRINCE2, or similar PM qualification preferred</li><li>
Degree/HND in Electrical/Electronic Engineering ideal</li><li>
Additional experience in H&amp;S, QA, or process development is a plus</li><li>
 Fluency in Arabic is essential</li></ul><div>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</div></div><div></div>

Customer/Project Delivery Assistant

Siemens Energy

<div>
 
 A Snapshot of Your Day
 
 
 
 As a CPM you will work in an agile environment responsible for the completion of all commercial/financial related matters. Furthermore, supporting the respective Project Manager in all other areas with the objective of executing the project according to the defined Project Management (PM) standards, customer requirements and the applicable Financial Reporting Guidelines (FRG).
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Ensure an adequate project handover phase by analyzing customer requirements and examining the commercial and contractual feasibility for implementation, while managing multiple projects alongside Field Services and other transactional business.
 </li>
 <li>
 Monitor and optimize targeted financial results with professional care, focusing on project gross profit, cash flow, assets, and financing instruments, while ensuring compliance with applicable guidelines (e.g., SFRGs, NCM, LoA, transfer pricing, tax, BCGs, ECC, and relevant laws).
 </li>
 <li>
 Ensure accuracy in cost and pricing calculations, maintain overall project books and records in appropriate systems (e.g., Spiridon), and prepare all necessary commercial documentation for project records, review meetings, and audits.
 </li>
 <li>
 Manage project risks and opportunities in collaboration with the Project Manager, handle change orders and claims with contractual partners, and manage foreign currency risk in line with hedging/currency guidelines.
 </li>
 <li>
 Support relevant project procurement and logistics topics, manage suppliers and subcontractors&rsquo; payment certification and processing, and oversee project guarantees, bonds, and insurance.
 </li>
 <li>
 Address stakeholder requirements from customers, subcontractors, internal management, consortium partners, and team members, while regularly performing lessons learned activities on commercial aspects and ensuring proper handling of petty cash.
 
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Minimum 3-5 years of experience as a Certified Project Manager (CPM) handling long-term and complex &ldquo;C&rdquo; category projects, with a Bachelor&rsquo;s degree in Accounting or Finance; a Master&rsquo;s degree or relevant certifications would be advantageous.
 </li>
 <li>
 Proficient in project management methods, processes, and tools, with experience in business processes related to project execution, sales, and purchasing.
 </li>
 <li>
 Strong understanding of accounting principles, including IFRS and FRGs, along with expertise in asset management and contract/claim management.
 </li>
 <li>
 Skilled in project risk and opportunity management, ensuring effective identification and mitigation of potential issues.
 </li>
 <li>
 Command over MS Office applications, particularly Excel and PowerPoint, with proficiency in related SAP modules for project management and reporting.
 </li>
 <li>
 Excellent oral and written communication and presentation skills in English, with experience in forecasting, reporting, and analysis to support project decision-making.
 
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Opportunity to work on challenging projects in an exciting environment
 </li>
 <li>
 Opportunity for remote/flexible work
 </li>
 <li>
 Professional support and strong collaboration with colleagues around the world
 </li>
 <li>
 Professional development opportunities within the company
 
 
 
 </li>
 </ul>
 https://jobs.siemens-energy.com/jobs
 
 
</div>

Commercial Project Manager

360training

<div>
 
 Why 360training?
 
 
 
 At 360training, we&rsquo;re more than just a leader in online training&mdash;we&rsquo;re helping people unlock their potential and shape their futures. For over two decades, we&rsquo;ve empowered millions of learners with regulatory-approved training across industries, making it possible for individuals to get the jobs they want and keep the careers they love.
 
 
 Our success is built on two simple but powerful values: Deliver Results and Do the Right Thing. They&rsquo;re not just words on a wall&mdash;they guide how we work, collaborate, and grow together. At 360training, you&rsquo;ll join a passionate team that tests in your development, rewards your results, and supports you personally and professionally.
 
 
 If you&rsquo;re looking for a career where you can make an impact, grow quickly, and be valued every step of the way&mdash;this is your chance.
 
 
 
 Position Overview
 
 
 
 The
 
 Product Project Manager (PPM)
 
 plays a pivotal role in planning, coordinating, and delivering key projects within the company&rsquo;s integrated suite of platforms. This position ensures consistent execution discipline, effective stakeholder communication, and seamless integration across systems that support the learner, instructor, and enterprise customer experience.
 
 
 The ideal candidate is a technically astute project leader with strong business acumen, capable of managing multiple concurrent initiatives within a complex, fast-paced digital learning environment.
 
 
 
 Key Responsibilities:
 
 
 
 
 Project Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Manage the full lifecycle of technology and business projects, from initiation through deployment and stabilization.
 </li>
 <li>
 Develop and maintain detailed project plans, schedules, and RAID (Risks, Assumptions, Issues, Dependencies) logs.
 </li>
 <li>
 Coordinate sprint planning, backlog prioritization, and release management with Product, Engineering, and QA teams.
 </li>
 <li>
 Ensure projects adhere to PMO standards, governance requirements, and quality controls.
 
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Serve as the central point of coordination among Product, Engineering, Design, Marketing, Operations, and Compliance functions.
 </li>
 <li>
 Facilitate alignment across interdependent systems, ensuring that roadmap priorities and dependencies are understood and managed.
 </li>
 <li>
 Partner with the Portfolio Program Manager to escalate risks, remove blockers, and manage cross-product dependencies.
 
 
 
 </li>
 </ul>
 
 Vendor &amp; Integration Management
 
 
 
 <ul>
 <li>
 Oversee relationships with third-party platform vendors and technology partners.
 </li>
 <li>
 Manage integration projects connecting systems such as LMS, LCMS, eCommerce, CRM, and analytics platforms.
 </li>
 <li>
 Monitor SLAs, track vendor deliverables, and ensure alignment to project objectives.
 
 
 
 </li>
 </ul>
 
 Performance Monitoring &amp; Reporting
 
 
 
 <ul>
 <li>
 Track project health through metrics such as schedule adherence, resource utilization, quality, and business value delivered.
 </li>
 <li>
 Maintain transparency through Jira dashboards, Confluence documentation, and PMO reporting templates.
 </li>
 <li>
 Support portfolio-level reporting and contribute data to executive dashboards managed by the Portfolio Program Manager.
 
 
 
 </li>
 </ul>
 
 Continuous Improvement
 
 
 
 <ul>
 <li>
 Identify opportunities to enhance process efficiency, governance, and collaboration across the delivery lifecycle.
 </li>
 <li>
 Contribute to PMO knowledge sharing, best practice development, and lessons learned documentation.
 </li>
 <li>
 Promote a culture of accountability, transparency, and continuous improvement within project teams.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Information Systems, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 7+ years of experience managing complex digital or SaaS projects; EdTech experience strongly preferred.
 </li>
 <ul>
 <li>
 Leading initiatives to improve digital experience, conversion, and content workflow efficiency.
 </li>
 <li>
 Managing enhancements and integrations that optimize learner engagement, analytics, and performance tracking.
 </li>
 <li>
 Overseeing secure and compliant delivery of registration, accreditation, and online testing experiences.
 </li>
 <li>
 Coordinating enterprise implementations, migrations, and virtual learning delivery for external clients.
 </li>
 </ul>
 <li>
 Proven experience delivering projects within technology domains such as LMS, LCMS, CMS, and eCommerce. Examples include:
 </li>
 <ul>
 <li>
 Website &amp; Commerce / LCMS
 </li>
 <li>
 LMS, Course Player, Pimcore
 </li>
 <li>
 RMS, ACM, Proctoring
 </li>
 <li>
 B2B LMS &amp; 360 LIVE
 </li>
 </ul>
 <li>
 Strong understanding of Agile methodologies (Scrum, Kanban) and hybrid delivery models.
 </li>
 <li>
 Excellent stakeholder engagement, communication, and problem-solving skills.
 </li>
 <li>
 Proficiency with Jira, Confluence, Smartsheet, or similar project management tools.
 </li>
 <li>
 PMP, Agile (CSM, PMI-ACP, or SAFe), or equivalent certifications preferred.
 
 
 </li>
 </ul>
</div>

Product Project Manager (Remote)

Resolink Technologies Private Limited

We are hiring for Project ManagerExperience: 4-6 yrsJob Type: Full-TimeLocation: Noida(hybrid)Key Responsibilities:&#9679; Review Signed SOW&rsquo;s to understand the deliverables&#9679; Establish effective communication channels with clients, team members, and stakeholders to ensure project requirements are understood and expectations are managed. Interact with domestic and international stakeholders.&#9679; Develop complete project plans, including goals, objectives, deliverables, timelines, and resource allocation.&#9679; Lead project teams, assign tasks, monitor progress, and ensure adherence to projectschedules and milestones.&#9679; Define project scope, manage changes, and proactively identify and mitigate potential risks and issues.&#9679; Monitor project expenditures, track costs, and ensure projects are delivered within the allocated budget.&#9679; Implement quality control measures to ensure project deliverables meet the required standards while coordinating and working with the QA team.Required Skills and Experience:&#9679; Bachelor's degree in a relevant field (e.g., Business Administration, Telecommunications) orequivalent experience.&#9679; 4 to 6 years of experience in project management, preferably in the telephony or contact centredomain.&#9679; Excellent communication skills, both verbal and written.&#9679; Strong organizational skills and high attention to detail&#9679; Strong business development and strategic planning abilities.&#9679; Proven ability to build and manage relationships with stakeholders.&#9679; Solid understanding of project management methodologies and tools.&#9679; Proficiency in project management software and tools.&#9679; Ability to work in a fast-paced, dynamic environment.&#9679; Understanding of AI agents setup (JD, guardrails, abilities etc) and AI project lifecycle.&#9679; Prior experience on AI based project delivery.&#9679; Experience in revenue generation and key decision-making is a plus.&#9679; Certification in project management (e.g., PMP, PRINCE2) is a plus.Interested candidates share cv on hr@resolink.inJob Type: Full-timePay: &#8377;500,000.00 - &#8377;2,500,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Experience:<ul><li>Project Manager: 4 years (Required)</li><li>contact center: 2 years (Required)</li><li>AI: 1 year (Required)</li></ul>Work Location: In person

Project Manager (AI/Contact Center)

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