customer project manager

Philips

<div><h3 class="jobSectionHeader"><b>Job Title
</b></h3>Customer Project Manager
<p></p><h3 class="jobSectionHeader"><b>Job Description
</b></h3><p>Customer facing Project Managers initiate, plan, execute commercial projects for external customers, creating agreements on and achieving project objectives, balancing schedule, cost, quality and requirements, engage during pre-sales working with different stakeholders and leading and directing teams.<br>
</p><p><br>
<b>Your role:
</b></p><ul><li><p>Leads the execution of project tasks, ensuring all deliverables meet customer expectations and arecompleted within the agreed-upon timeline, budget, and quality standards.
</p></li><li><p>Engages with customers on technical and operational matters, providing expert guidance, resolving
</p></li><li><p>issues, and ensuring a high level of customer satisfaction throughout the project lifecycle.
</p></li><li><p>Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.
</p></li><li><p>Cultivates effective relationships with internal and external partners, providing influence over projects and peer groups by demonstrating a comprehensive understanding of the area of specialization.
</p></li><li><p>Develops and implements project plans, coordinating with cross-functional teams to ensure resources are allocated effectively, and all project milestones are achieved.
</p></li><li><p>Analyzes project performance data and metrics, providing strategic insights and recommendations to optimize project outcomes, enhance customer value, and support continuous improvement initiatives.
</p></li><li><p>Evaluates project risks, issues, and change requests, collaborating with project managers to develop and execute mitigation strategies that ensure project success while maintaining customer trust.
</p></li><li><p>Participates in the technical integration and implementation of products, systems, and solutions at customer sites, ensuring seamless delivery and adherence to all technical and regulatory requirements.
</p></li><li><p>Supports presales activities by providing detailed technical expertise and project planning insights, ensuring that proposed solutions are both feasible and aligned with customer needs and business objectives.
</p></li><li><p>Coordinates effective communication and collaboration among project stakeholders, ensuring that all parties are aligned on project goals, expectations, and progress, and that any issues are promptly addressed.
</p></li><li><p>Conducts thorough post-project evaluations, gathering and analyzing customer feedback to identify areas for improvement and ensure that future projects benefit from lessons learned.<br>
</p></li></ul><p><br>
<b>You're the right fit if:
</b></p><ul><li><p>Bachelor's / Master's Degree in Business Administration, Engineering , Science or equivalent.
</p></li><li><p>PMP certification /MBA in project management is a strong asset.
</p><p>Minimum 3 years of experience with Bachelor's in areas such as Project Management, Customer Service or equivalent in healthcare sector.
</p></li><li><p>Strong stakeholder and communication management skills
</p></li><li><p>Good user for Auto CAD
</p></li><li><p>Ability to travel Cross Egypt 80 % of work time.
</p></li><li><p>Fluent in English.
</p></li></ul><p></p><p><b>Preferred Skills:
</b></p><div>Regulatory Compliance
<br>
<ul><li>Data Analysis &amp; Interpretation
</li><li>Project Management
</li><li>Budget Management
</li><li>Stakeholder Management
</li><li>Capability Assessment
</li><li>Risk Assessments
</li><li>Project Scope Development
</li><li>KPI Management
</li><li>Business Acumen
</li><li>Service Operations<br>
</li></ul></div><p><br>
<b>How we work together
</b><br>
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
<br>
Onsite roles require full-time presence in the company&rsquo;s facilities.
<br>
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
<br>
Indicate if this role is a field role.<br>
<br>
</p><div><b>About Philips
</b><br>
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
<br>
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div><p>#LI-EU
</p><p>#LI-FIELD</p></div>

Customer Project Manager

Ericsson-Worldwide

<div><div><div><div><h2 class="jobSectionHeader"><b>Join our Team</b></h2>
</div><div><p><b>
About this opportunity:</b></p><p>
We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer&rsquo;s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.</p><p></p><p><b><br>
What you will do:</b></p><ul><li>
You will establish the project plan baseline: define project scope, secure the vital resources and plans and supervise all activities</li><li>
Drive project execution: track project activities, supervise and handle changes, conflicts and critical issues</li><li>
Handle customer and partner engagement: lead customer relationship building confidence and trust, ensure project progress arranging meetings and customer events</li><li>
Handle project finance: ensure financial system monitoring</li><li>
Develop the business: participate to contract preparation and to pre-sales meeting</li><li>
Develop the CPM subject area: simplify processes, methods and tools with creative ideas</li></ul><p></p><p><b><br>
The skills you bring:</b></p><ul><li>
Education: Bachelor&rsquo;s degree in Telcom or engineering</li><li>
Min years of experience: 5 years in Project Management</li><li>
Domain-experience: RAN and Transmission</li><li>
Financial Competence &amp; Analysis Skills</li><li>
Business Understanding and Consultative Selling Skills</li><li>
Customer and Market Insight</li><li>
Negotiation, Persuading, Influencing and Project Management Skills</li><li>
Occupational Health &amp; Safety (OHS)</li><li>
Leading, supervising, Planning &amp; organizing</li><li>
Proficiency with the English Language</li><li>
PMP certification is required</li><li>
Preferred exp with Ericsson tools and products</li><li>
Contract management</li><li>
3rd pp supplier&rsquo;s management experience</li></ul></div></div></div><p><b>
Why join Ericsson?</b></p><p>
At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>
<br>
<b>What happens once you apply?</b></p><p>
Click Here to find all you need to know about what our typical hiring process looks like.</p><p>
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><p><b>
Primary country and city:</b> Saudi Arabia (SA) || Riyadh</p><p><b>
Req ID:</b> 772026</p></div>

Nokia

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As a Customer Project Manager within our CNS Market Services Middle East Africa Program Management Team at Nokia, you act as the main Point of contact for our external customer. You will be accountable for an external customer program (collection of projects managed together for business benefits) or a complex project for an assigned product and / or service scope. You will be responsible to Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality . You will be responsible for the overall project success with respect to external customer satisfaction, financial results, health &amp; safety control activities, and operational services delivery performance. Your scope is covering end-to-end project planning and risk and opportunity management from inception to completion of the contract.
 <br/>
 <br/>
 <strong>
  How You Will Contribute And What You Will Learn
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the delivery of customer program (collection of projects managed together for business benefits) or a complex project for a defined product and / or service scope for a large and / or complex customer contract and from sell handover to care handover
  </li>
  <li>
   Deliver operational and project scope to the customer, ensuring alignment with Nokia's Mode of Operation and PM@Nokia methodology.
  </li>
  <li>
   Proactively Conduct thorough risk management for project risks and opportunities, ensuring projects are delivered within approved budget, profitability forecast, planned scope and with quality standards.
  </li>
  <li>
   Ensure project financial consistency by coordinating product and service forecast activities throughout the project lifecycle.
  </li>
  <li>
   Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
  </li>
  <li>
   Develop a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
  </li>
  <li>
   Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.
  </li>
  <li>
   Ensure proper project closure and handover, including fulfilment of all contractual obligations, documentation, and customer acceptance.
  </li>
  <li>
   Identify opportunities for contract expansion/renewal, ensuring project completion and handover meet all contractual and quality requirements and participates in pre-sales and sales process activities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Skills And Experience
  <br/>
  <br/>
 </strong>
 <strong>
  You have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years of experience in Program Management in telecom industry
  </li>
  <li>
   Computer science and telecom engineer degree
  </li>
  <li>
   Proven ability to deliver complex program within budget, scope, and quality requirements.
  </li>
  <li>
   Strong communication skills and ability to manage complex relationships and customer at Cx level
  </li>
  <li>
   Strong leadership and team coordination skills, managing cross-functional teams and aligning internal/external stakeholders in high-pressure environments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It would be nice if you also had:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certification in project management (e.g PMP&hellip;)
  </li>
  <li>
   Knowledge of industry trends and emerging technologies in telecommunications and networking
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Come create the technology that helps the world act together
  <br/>
  <br/>
 </strong>
 Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people&rsquo;s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
 <br/>
 <br/>
 We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
 <br/>
 <br/>
 <strong>
  What we offer
  <br/>
  <br/>
 </strong>
 Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
 <br/>
 <br/>
 <strong>
  Nokia is committed to inclusion and is an equal opportunity employer
  <br/>
  <br/>
 </strong>
 Nokia has received the following recognitions for its commitment to inclusion &amp; equality:
 <br/>
 <br/>
 <ul>
  <li>
   One of the World&rsquo;s Most Ethical Companies by Ethisphere
  </li>
  <li>
   Gender-Equality Index by Bloomberg
  </li>
  <li>
   Workplace Pride Global Benchmark
   <br/>
   <br/>
  </li>
 </ul>
 At Nokia, we act inclusively and respect the uniqueness of people. Nokia&rsquo;s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 <br/>
 <br/>
 We are committed to a culture of inclusion built upon our core value of respect.
 <br/>
 <br/>
 Join us and be part of a company where you will feel included and empowered to succeed.
</div>


<div><p>As a Customer Project Manager at Nokia, you'll lead the delivery of innovative projects that enhance our customer programs, collaborating closely with cross-functional teams and stakeholders to achieve business objectives. You will manage project scope, resources, timelines, and risks, ensuring customer satisfaction while optimizing budget and quality. You&rsquo;ll play a crucial role in fostering strong relationships with clients and guiding your project team through challenges, all while contributing to department goals. You'll thrive in a dynamic work environment that encourages creativity and independent thinking, where your expertise will drive improvements and innovation. At Nokia, we value collaboration, cultural diversity, and a proactive approach to problem-solving, providing you with opportunities to grow and make an impactful contribution within a global landscape. Join us to shape the future of technology together!</p></div>
<br><div><p>Lead the delivery of customer program (collection of projects managed together for business benefits) or project for a defined product and/or service scope for a medium/large and/or complex customer contract and from sell handover to care handover
</p><ul><li>Deliver operational and project scope to the customer, ensuring alignment with Nokia's Mode of Operation and PM@Nokia methodology.
</li><li>Proactively Conduct thorough risk management for project risks and opportunities, ensuring projects are delivered within approved budget, profitability forecast, planned scope and with quality standards.
</li><li>Ensure project financial consistency by coordinating product and service forecast activities throughout the project lifecycle.
</li><li>Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
</li><li>Develop a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
</li><li>Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.
</li><li>Ensure proper project closure and handover, including fulfilment of all contractual obligations, documentation, and customer acceptance.
</li><li>Identify opportunities for contract expansion/renewal, ensuring project completion and handover meet all contractual and quality requirements and participates in pre-sales and sales process activities</li></ul></div>
<br><div><p><b>You have:
</b></p><ul><li>10+ years of experience in Program Management in telecom industry
</li><li>Computer science and telecom engineer degree
</li><li>Proven ability to deliver complex program within budget, scope, and quality requirements.
</li><li>Strong experience in security domain or application domain (OSS/BSS)
</li><li>Strong communication skills and ability to manage complex relationships and customer at Cx level
</li><li>Strong leadership and team coordination skills, managing cross-functional teams and aligning internal/external stakeholders in high-pressure environments.
</li></ul><p><b>It would be nice if you also had:
</b></p><ul><li>Certification in project management (e.g PMP&hellip;)
</li><li>Knowledge of industry trends and emerging technologies in telecommunications and networking</li></ul></div>
<br><div><p><b>Come create the technology that helps the world act together
</b><br>
<br>
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people&rsquo;s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
<br>
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
<br>
<br>
<b>What we offer
</b><br>
<br>
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
<br>
<br>
<b>Nokia is committed to inclusion and is an equal opportunity employer
</b><br>
<br>
Nokia has received the following recognitions for its commitment to inclusion &amp; equality:<br>
<br>
</p><ul><li>One of the World&rsquo;s Most Ethical Companies by Ethisphere
</li><li>Gender-Equality Index by Bloomberg
</li>Workplace Pride Global Benchmark<br>
<li>
</li></ul><div></div><br>
At Nokia, we act inclusively and respect the uniqueness of people. Nokia&rsquo;s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
<br>
We are committed to a culture of inclusion built upon our core value of respect.<br>
<br>
<br>
<div>Join us and be part of a company where you will feel included and empowered to succeed.</div></div>

Giesecke+Devrient

<div><div><div><div><div><p><b>G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.</b></p><b>
</b><p><b>
The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?</b></p><b>
</b></div><div><div><p>Work with us in a team on the automation of cash center solutions for our worldwide customer base and use your know-how to contribute to leading technological progress and a high level of satisfaction for our demanding customers.</p><h2 class="jobSectionHeader"><b>
Key Result Areas &amp; Responsibilities:</b></h2><ul><li>
You will be responsible for the overall management of automation projects in the area of cash center automation for our international customers over the entire project life cycle, including all technical and commercial aspects</li><li>
You can draw from our internal portfolio and external technical concepts in order to develop individual solutions and implement them at the customer&acute;s site</li><li>
Your tasks include clarifying the order with suppliers of system components to define functions, scope of delivery and technical and commercial contents
</li><li>You manage the engineering for the cash center solutions and the creation of all necessary documents including risk analyses, proof of EC conformity, etc.</li><li>
You will also work with technical specialists on specifications, plant layouts, drawings, specification of software processes and the creation of concepts for IT systems</li><li>
You lead international project teams and are the central contact for all project participants</li><li>
An important point is the interface and conflict management with internals, customers and suppliers of our customers (architects, construction companies, technical outfitter, IT specialists)</li><li>
Another focus is proactive communication and reporting at all levels internally and in the customer organization to ensure the success of the project
</li></ul><h2 class="jobSectionHeader"><b>Job Requirements:</b></h2><ul><li>
You have completed a technical university degree (mechanical engineering, electrical engineering or industrial engineering) with a minor in Business management preferred.</li><li>
You bring extensive international experience in project management of midsize to large plant projects (automated intralogistics or production plants, factory facilities).</li><li>
You have +3 years of experience managing automated Material Handling System projects.
</li><li>Your quick perception and ability to recognize complex relationships makes it easy for you to implement the requirements of our customers.</li><li>
You have led a project team on projects in a cross functional organization.
</li><li>You are familiar with working with different cultures and have experience in leading international teams.</li><li>
You have a solid understanding of commercial contexts.</li><li>
You are characterized by a high level of customer orientation and very good communication and negotiation skills.</li><li>
In addition to your independent and structured way of working, you have a high level of assertiveness and are motivated by the generation of new solutions.</li><li>
CAD skills (preferably AutoCAD) preferred.</li><li>
PMP or Prince 2 certifications preferred.</li><li>
Project management tools are familiar to you and use them effectively.</li><li>
French, English and Arabic near native mandatory</li><li>
For our projects you will be deployed around the Middle East and Africa Region on a regular basis and you are therefore very willing to travel to as much as 60 % of your time in any given year.</li></ul></div><div></div><div><div><br>
</div><div></div><div><h3 class="jobSectionHeader"><b>Contact
</b></h3><p><b>HR Team Dubai</b>
</p><div></div><div>careers-dxb@gi-de.com
</div></div><div><h3 class="jobSectionHeader"><b>
</b></h3><p></p><div><div><b>JOB OFFER</b></div><b>
</b></div></div></div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Details
</b></h2><ul><div><p><b>Job Title</b><br>
Machinery Projects_Customer Project Manager_French Speaker
</p><p><b>Business Sector</b><br>
Giesecke+Devrient Currency Technology FZE<br>
B1<br>
Dubai Digital Park<br>
Dubai Silicon Oasis
</p><p><b>Requisition ID</b><br>
25951
</p></div><div><p><b>Location</b><br>
Dubai, AE
</p><p><b>Career level</b><br>
Experienced and Graduates
</p><p><b>Job Type</b><br>
Fulltime<br>
<br>
</p></div><div><p><b>Contact</b><br>
HR Team Dubai
<br>
careers-dxb@gi-de.com<br>
<br>
<br>
</p></div></ul></div></div><div><p>We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.</p></div></div>

Machinery Projects_Customer Project Manager_French Speaker

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose:</b></h2>
</div><div><p>
The Associate Project Manager provides project or programme support and administration function, to customer facing project, programme and managers, which enables the project or programme manager to deliver a wide range of customer facing solutions and services to our Enterprise customers.</p><p>
The Associate Project Manager is customer facing for standard / simple end to end delivery with direct relationships with the customer.</p><p>
.Responsibilities to include the day to day tracking and managing of risk, issue and change logs and delivery plan, this will require working closely with operational areas within Vodafone and 3rd Party Partner Suppliers, using negotiation, coordination, facilitation and communication skills, working proactively.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key accountabilities and decision ownership:</b></h2>
</div><div><ul><li>Creates and executes project work, in a (virtual) cross-functional project team; plans and revises as appropriate to meet changing needs and requirements.</li><li>
Coordinate projects with multiple functions and / or work streams by applying project management methods, best practices.</li><li>
Ensures responsibilities, activities and deliverables are clear and documented for each resource allocated to a project</li><li>
Ensures project documents are complete, current, and stored appropriately</li><li>
Document processes, create process descriptions and work instructions</li><li>
Reviews deliverables prepared by the project team before passing to client.</li><li>
Provides regular and accurate reporting to keep the customer, partners and internal stakeholders updated with project status and key risks</li><li>
Stakeholder management &ndash; coordinate with the VGE management team on the delivery of critical milestones in the project which have significant impact on the project deliverables</li><li>
Risk and issue management &ndash; highlight any arising risks, provide mitigation plan, also bring any issues up and implement problem solving techniques to resolve these issues</li><li>
Ensures the Handover of documentation to business as usual support organization to ensure the Customer is recognized as &lsquo;live&rsquo;</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core competencies, knowledge and experience:</b></h2>
</div><div><ul><li>Governance &amp; Reporting</li><li>
Using appropriate Methodologies and Governance, to support the Project manager in delivering to Time, Cost and Quality. Must be able to assimilate multiple sources of information and report concisely to a range of stakeholders using appropriate methods.</li></ul><br>
<p></p><ul><li>
Integration - Tools, Systems &amp; Data</li></ul><ul><li>
Providing high level support to the programme &amp; project teams in the appropriate application of various tools for example, MS Project, Excel, PowerPoint, Word, and SharePoint.</li><li>
Ensuring the integrity and accuracy of the data set for the programme or project is maintained.</li><li>
Business Skills and Attributes</li></ul><ul><li>
Experience of working in a challenging customer facing role, preferably delivery, with a good understanding of the process &amp; procedures needed to deliver standard services.</li><li>
Understands key issues dominating the industry.</li><li>
Builds relationships across relevant areas of the business.</li><li>
Knowledge of a customer environment would be preferable but not mandatory.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Must have professional qualifications:
</b></h2></div><div><ul><li>PRINCE2 foundation is a must</li><li>
PMP Certificate is a plus</li><li>
German &amp; English Language C1 Level.</li><li>
Strong Microsoft Office Skills (PowerPoint, Excel, Word, MS Projects, Visio).</li><li>
Use project management tools to deliver a project including all project phases (Mobilization , Planning and Design , Implementation and Acceptance , and Closer</li><li>
Knowledge in financial related matters like budgeting, forecasting, controlling.</li><li>
Customer relationship Management with ability to interact at Director Level.</li><li>
Able to manage at mid-level across multiple cultures</li><li>
Has a successful track record of implementing various projects / programmes</li><li>
Proven ability to manage in dynamic, high-growth, high-uncertainty environments</li><li>
Strong communication and decision making skills.</li><li>
Strength in coordinating projects &amp; people.</li><li>
Practical experience of transforming business requirements to functional capabilities</li><li>
Ability to interact and work with an international and distributed virtual team.</li><li>
Excellent planning &amp; organisational skills.</li><li>
Strong interpersonal and communication skills.</li><li>
Experience of working in a customer focused environment.</li><li>
IPVPN/Networks (2G/4G) understanding is a plus</li><li>
Unified communication understanding is a plus</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
#VOIS #BeUnrivalled #Createthefuture</b></h2></div></div></div></div><div></div>

Customer Delivery Associate Peoject Manager German Speaker (VOIS)

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose:</b></h2>
</div><div><p>
The Associate Project Manager provides project or programme support and administration function, to customer facing project, programme and managers, which enables the project or programme manager to deliver a wide range of customer facing solutions and services to our Enterprise customers.</p><p>
The Associate Project Manager is customer facing for standard / simple end to end delivery with direct relationships with the customer.</p><p>
.Responsibilities to include the day to day tracking and managing of risk, issue and change logs and delivery plan, this will require working closely with operational areas within Vodafone and 3rd Party Partner Suppliers, using negotiation, coordination, facilitation and communication skills, working proactively.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key accountabilities and decision ownership:</b></h2>
</div><div><ul><li>Creates and executes project work, in a (virtual) cross-functional project team; plans and revises as appropriate to meet changing needs and requirements.</li><li>
Coordinate projects with multiple functions and / or work streams by applying project management methods, best practices.</li><li>
Ensures responsibilities, activities and deliverables are clear and documented for each resource allocated to a project</li><li>
Ensures project documents are complete, current, and stored appropriately</li><li>
Document processes, create process descriptions and work instructions</li><li>
Reviews deliverables prepared by the project team before passing to client.</li><li>
Provides regular and accurate reporting to keep the customer, partners and internal stakeholders updated with project status and key risks</li><li>
Stakeholder management &ndash; coordinate with the VGE management team on the delivery of critical milestones in the project which have significant impact on the project deliverables</li><li>
Risk and issue management &ndash; highlight any arising risks, provide mitigation plan, also bring any issues up and implement problem solving techniques to resolve these issues</li><li>
Ensures the Handover of documentation to business as usual support organization to ensure the Customer is recognized as &lsquo;live&rsquo;</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core competencies, knowledge and experience :</b></h2>
</div><div><ul><li>Governance &amp; Reporting</li><li>
Using appropriate Methodologies and Governance, to support the Project manager in delivering to Time, Cost and Quality. Must be able to assimilate multiple sources of information and report concisely to a range of stakeholders using appropriate methods.</li></ul><br>
<p></p><ul><li>
Integration - Tools, Systems &amp; Data</li></ul><ul><li>
Providing high level support to the programme &amp; project teams in the appropriate application of various tools for example, MS Project, Excel, PowerPoint, Word, and SharePoint.</li><li>
Ensuring the integrity and accuracy of the data set for the programme or project is maintained.</li></ul><br>
<p></p><ul><li>
Business Skills and Attributes</li></ul><ul><li>
Experience of working in a challenging customer facing role, preferably delivery, with a good understanding of the process &amp; procedures needed to deliver standard services.</li><li>
Understands key issues dominating the industry.</li><li>
Builds relationships across relevant areas of the business.</li><li>
Knowledge of a customer environment would be preferable but not mandatory.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Must have professional qualifications:
</b></h2></div><div><ul><li>PRINCE2 foundation is a must</li><li>
PMP Certificate is a plus</li><li>
Spanish &amp; English Language C1 Level.</li><li>
Strong Microsoft Office Skills (PowerPoint, Excel, Word, MS Projects, Visio).</li><li>
Use project management tools to deliver a project including all project phases (Mobilization , Planning and Design , Implementation and Acceptance , and Closer</li><li>
Knowledge in financial related matters like budgeting, forecasting, controlling.</li><li>
Customer relationship Management with ability to interact at Director Level.</li><li>
Able to manage at mid-level across multiple cultures</li><li>
Has a successful track record of implementing various projects / programmes</li><li>
Proven ability to manage in dynamic, high-growth, high-uncertainty environments</li><li>
Strong communication and decision making skills.</li><li>
Strength in coordinating projects &amp; people.</li><li>
Practical experience of transforming business requirements to functional capabilities</li><li>
Ability to interact and work with an international and distributed virtual team.</li><li>
Excellent planning &amp; organisational skills.</li><li>
Strong interpersonal and communication skills.</li><li>
Experience of working in a customer focused environment.</li><li>
IPVPN/Networks (2G/4G) understanding is a plus</li><li>
Unified communication understanding is a plus</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
#VOIS #BeUnrivalled #Createthefuture</b></h2></div></div></div></div><div></div>

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