customer project manager

Ebara Elliott Energy

<div><h2 class="jobSectionHeader">Overview &amp; Responsibilities
</h2>To ensure total alignment with client operational needs, EEE will assign a dedicated Customer Project Managers (CPM) to work closely with the Client. This role provides continuous support, improved communication, and proactive project management directly at Client sites and headquarters. When not deployed on field assignments, the primary location will be at the Client office in Al Jubail, with expectations for regular, scheduled site visits to all Client end-users and affiliate sites where the EEE fleet is installed.
The Customer Project Manager coordinates the administrative, contractual, technical, and commercial aspects of field service and repair projects from initial inquiry to final billing and collection, directly producing service income for EEE. The incumbent manages multidisciplinary projects involving multiple EEE departments and product lines, as well as non-EEE products. On major projects, the CPM directly supervises and provides onsite project management for the installation, commissioning, overhaul, rerate/modifications, and troubleshooting of EEE and other OEM equipment (aligning with Field Service Project Manager requirements). This requires deep engineering knowledge to direct projects from inception (quote stage) to commissioning while ensuring execution remains strictly within budget.
Stakeholder Engagement Matrix
The CPM acts as the core liaison across internal departments, client divisions, and third-party compliance bodies:
Internal EEE Contacts
All levels of management and assigned personnel in:
<ul><li>Field Service Operations
</li></ul><ul><li>Repair Shop Operations
</li></ul><ul><li>Service Parts Operations
</li></ul><ul><li>Technical Service
</li></ul><ul><li>Rerates and Modifications
</li></ul><ul><li>Aftermarket Sales
</li></ul><ul><li>Finance/Accounting
</li></ul><ul><li>Legal/Contract Administration
</li></ul><ul><li>HSE
</li></ul>External Client Contacts
<ul><li>Headquarters (HQ) departments
</li></ul><ul><li>HSE
</li></ul><ul><li>Procurement
</li></ul><ul><li>Engineering
</li></ul><ul><li>All key Affiliate sites
</li></ul>Project, Third-Party &amp; Compliance
<ul><li>Vendors
</li></ul><ul><li>Sub-contractors
</li></ul><ul><li>Service Providers
</li></ul><ul><li>Internal and external ISO &amp; HSE auditors
</li></ul>Turnaround Project Management &amp; Field Support
This role requires a wide range of independent action and decision-making throughout the entire project lifecycle (from RFQ to invoicing):
<ul><li>Sales Integration &amp; Proposals: Support service sales operations when selling major field projects; technically support Sales teams and representatives during proposal presentations to customers. Collect data, understand scopes of work, conduct site surveys for technical/commercial proposals, and assist the Sales team with Terms &amp; Conditions (T&amp;Cs). Issue comprehensive technical proposals, including detailed work scopes, project plans, and manpower plans for Field Service projects.
</li><li>Costing, Pricing &amp; Resource Mobilization: Compile cost data for project man-hours, materials, and equipment required for implementation so the Sales team can establish commercial proposals and finalize job pricing. Plan jobs by scheduling and mobilizing personnel, tools, equipment, subcontractors, and goods; issue corresponding internal and external purchase orders and project order entries.
</li><li>Onsite Execution &amp; Supervision: Lead and coordinate EEE field activities at Client sites; manage onsite projects directly or actively support execution as an engineer. Supervise and schedule subcontractor teams for both major and minor projects. Brief all personnel (project managers, service engineers, technical representatives, subcontractors) prior to site work to ensure complete technical, commercial, and safety understanding.
</li><li>Outage &amp; Maintenance Planning: Support the Client with turnaround and maintenance planning; coordinate EEE bids for turnaround projects to ensure total alignment with Client requirements. Coordinate essential pre-turnaround activities, including spare parts planning, equipment surveys, and logistics.
</li><li>Project Controls &amp; Financial Management: Perform planning, technical detailing, and create work method statements to establish work requirements; manage projects dynamically within planned man-hours and financial budgets. Track project &quot;extras&quot; (additional working time, materials, etc.), initiate order amendment requests, and handle/log technical and commercial issues (including warranty handling and logging).
</li><li>Invoicing, Closure &amp; Access: Monitor project progress against contractual milestones to execute invoicing on progress payment orders; coordinate in-process cost tracking, initiate final invoicing upon completion, and assist in the collection of outstanding monies when necessary. De-brief teams post-job to establish internal lessons learned, implement/communicate discovered improvements, attend project closeout/lessons learned meetings with customers, and conduct self-assessments on assignments to improve products, processes, or quality systems. Maintain active, valid gate passes for all sites with an installed EEE fleet to ensure immediate emergency support when required.
</li></ul>Equipment Condition, Lifecycle Support &amp; Technical Diagnostics
<ul><li>Surveys &amp; Performance Monitoring: Conduct detailed on-site surveys and monitor equipment performance to share data-driven insights on reliability improvements.
</li><li>Technical Troubleshooting: Assist with equipment troubleshooting, failure analysis, Root Cause Analysis (RCA), and define preventative and corrective actions.
</li><li>Strategic Recommendations: Provide professional recommendations on maintenance, repair, spare parts strategies, modifications, and upgrades designed to extend equipment life, improve safety, or maximize efficiency.
</li></ul>Quality, Safety, Compliance &amp; Risk Management
<ul><li>System &amp; Safety Alignment: Perform all daily work in strict alignment with company guidelines as defined by the Quality and HSE management systems. Prepare necessary project risk assessments, safety documentation, and specialized rigging studies. Take an active, leading role in ensuring all work is executed safely to prevent injury to personnel or damage to equipment, including preparing and conducting on-site toolbox talks.
</li><li>Quality Control &amp; Nonconformity Prevention: Establish quality and documentation requirements for projects; initiate immediate action to prevent the occurrence of any nonconformity relating to products, processes, or the quality system.
</li><li>Risk &amp; Liability Management: Perform advanced planning to avoid field delays and protect profit margins. Define problems expeditiously, exercise independent judgment/corrective actions based on trouble severity, resolve the Company&rsquo;s liability in failure claims, verify the validity of customer claims, and involve upper management as necessary.
</li></ul>Business Development, Client Relations &amp; Continuous Improvement
<ul><li>Market Intelligence &amp; Growth: Keep Aftermarket Sales personnel and the Field Service Manager promptly and thoroughly informed on all immediate/future sales potential, performed work, quality trends, and customer reactions. Promote deep customer goodwill through effective communication and cooperation; make targeted courtesy calls to check customer inventories, promote parts sales, inspect new equipment shipments, and sell services in conjunction with Service Sales Engineers.
</li><li>Reporting &amp; Knowledge Sharing: Provide formal post-project and lessons learned reports; prepare required service reports promptly and completely, noting specific instances with dates and names of connected persons. Benchmark and share industry best practices; facilitate technical seminars and targeted training sessions on EEE products for customer personnel.
</li><li>Performance Reviews &amp; Feedback Loops: Conduct regular performance review meetings and improvement sessions; capture active feedback from Client affiliates on EEE performance to develop continuous improvement initiatives. Contribute new ideas to improve product design, aesthetics, and company service, while actively working to eliminate reoccurring field troubles.
</li><li>Data &amp; System Management: Oversee KPI management and reporting (based on mutually agreed-upon EEE/ Client metrics). Develop, manage, and maintain a comprehensive fleet historical database containing all documentation (Manuals, Reports, Parts lists), as well as a centralized ticketing system to track and record support requests. Provide support to all department activities as directed by Field Service Operations management.
</li></ul>Education, Domain Expertise &amp; Aptitudes
<ul><li>Degree Requirement: Bachelor&rsquo;s degree in Mechanical Engineering or a closely related technical field (or an equivalent combination of education and hands-on experience).
</li><li>Years of Experience: 5 to 10 years of proven experience in the industry.
</li><li>Technical Domain Expertise: Direct experience working with steam turbines, process compressors, steam turbine generators, and auxiliary equipment, including a strong working knowledge of related industry standards. Broad familiarity with EEE product lines as well as rotating machinery manufactured by other OEMs.
</li><li>Technical &amp; Cognitive Aptitudes: Strong thermodynamic aptitude and mechanical aptitude for high-speed rotating machinery. Functional knowledge of system controls. Proficient in reading, interpreting, and understanding complex technical drawings, blueprints, layouts, and schedules. Proven ability to author highly technical field reports, root cause analyses, and work method statements.
</li></ul>Commercial, Leadership &amp; Soft Skills
<ul><li>Commercial &amp; Leadership Capabilities: Expertise handling the contractual, commercial, and administrative aspects of field jobs within an international turbomachinery environment. Strong supervisory skills necessary to direct, schedule, and coordinate diverse teams of 20 to 100 lead engineers, technical representatives, and labor personnel assigned to major site projects. Demonstrated selling and negotiation skills.
</li><li>Soft Skills &amp; Adaptability: Highly organized, self-motivated, flexible, and resilient when coping with a wide variety of tasks, shifting environments, and complex forms of contract. High level of comfort navigating cultural diversity and strict health and safety (HSE) management systems.
</li><li>Communication &amp; Relationship Management: Excellent verbal and written communication skills with a profound, professional command of the English language. Natural ability to nurture strong working relationships with internal and external contacts, backed by proven conflict resolution skills.
</li></ul>Presentation &amp; Software Proficiency
<ul><li>Presentation Skills: Ability to collect, analyze, and present data in a clear and coherent manner, utilizing appropriate mediums.
</li><li>Computer &amp; Software Systems: Advanced capability utilizing industry-standard software tools, including Microsoft Office Suite (specifically Excel), Project Management Software (MS Projects, Primavera), and Enterprise Systems/Databases (Oracle, Windchill, Lotus Notes).
</li></ul>Base Location &amp; Work Schedule
This is a full time permanent position based in Dammam, Saudi Arabia
The world turns to Ebara Elliott Energy.
Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE&rsquo;s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.
To learn more about our Job Applicant Privacy Notice, please click here .</div>

Customer Project Manager

AIRAS TECHNICAL SERVICES LLC

Job Description:Job Title: Civil Project ManagerCompany: AIRAS Technical Services LLC Location: Dubai, UAEJob OverviewWe are seeking a highly motivated and experienced Civil Project Manager to lead and oversee civil construction projects from inception to completion. The ideal candidate will possess strong leadership, technical expertise, and project management skills, with a proven track record of successfully delivering projects within budget, on schedule, and in compliance with quality and safety standards. The successful candidate will be responsible for coordinating project teams, managing stakeholders, ensuring client satisfaction, and driving operational excellence throughout all phases of project execution.Key Responsibilities<ul><li>Lead and manage civil construction projects from planning, execution, monitoring, and final handover.</li><li>Develop and maintain project schedules, budgets, and resource plans to ensure successful project delivery.</li><li>Coordinate with clients, consultants, subcontractors, suppliers, and relevant authorities.</li><li>Monitor project progress and ensure compliance with contract requirements, specifications, and approved drawings.</li><li>Supervise and provide leadership to project engineers, site supervisors, and construction teams.</li><li>Manage project costs, variations, claims, and budget control to achieve financial targets.</li><li>Conduct regular site inspections to ensure quality standards and project objectives are met.</li><li>Ensure compliance with all Health, Safety, and Environmental (HSE) regulations and company policies.</li><li>Review and approve project documentation, including method statements, work programs, and technical submittals.</li><li>Identify project risks, delays, and issues, and implement effective corrective and preventive actions.</li><li>Prepare and present project progress reports, forecasts, and updates to senior management.</li><li>Monitor subcontractor performance and ensure timely completion of assigned works.</li><li>Resolve technical, contractual, and operational issues that may arise during project execution.</li><li>Maintain strong relationships with clients and stakeholders to ensure customer satisfaction and repeat business opportunities.</li><li>Support tendering, planning, and business development activities when required.</li><li>Ensure projects are completed safely, on time, within budget, and to the highest quality standards.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor's Degree in Civil Engineering from a recognized university.</li><li>Minimum 10+ years of GCC experience in civil construction project management.</li><li>Proven track record of successfully managing and delivering civil construction projects.</li><li>Strong knowledge of project planning, scheduling, budgeting, and cost control.</li><li>Experience in managing multidisciplinary project teams, subcontractors, and suppliers.</li><li>Excellent understanding of construction methodologies, contract administration, and project execution.</li><li>Strong knowledge of UAE/GCC construction regulations, quality standards, and HSE requirements.</li><li>Proficiency in Primavera P6, MS Project, and Microsoft Office applications.</li><li>Excellent leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to manage multiple projects and work under pressure to meet deadlines.</li><li>Strong client-facing and stakeholder management capabilities.</li><li>Valid UAE Driving License is preferred.</li></ul>Salary &amp; Benefits<ul><li>Salary Package: AED 15,000+</li><li>Company Visa</li><li>Medical Insurance</li><li>Annual Leave and Benefits as per UAE Labour Law.</li></ul>Work Location: In person

Civil Project manager

Hillpointe

<div><div>WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.

Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.
</div>
Marketing &amp; Centralized Project Manager 
The Marketing &amp; Centralized Project Manager serves as the implementation specialist supporting the Project Advisory function and the Marketing and Centralized Operations teams. This role owns the day-to-day operation of several connected systems and tools, conducts recurring data and feedback analysis, and provides implementation support on projects across departments. Reporting to the Director of Project Advisory, this individual keeps core operational systems running, prepares accurate reporting, and adapts quickly to shifting priorities. 


Key Responsibilities:
<ul>
<li>Data, Reporting &amp; Analytics
<ul><li>Manage the day-to-day operation of Hillpointe's internal ticketing system, diving into ticket data when needed to surface trends, resolve issues, and maintain service quality.</li>
<li>Conduct recurring Prospective Renter feedback surveys covering a range of topics that span multiple departments, and compile the results into clear, usable findings.</li>
<li>Collaborate with the Data team on executive reporting to support the Director of Project Advisory, ensuring underlying data is accurate, organized, and ready for executive presentation.</li>
</ul></li></ul><ul><li>Systems &amp; Technology
<ul><li>Implement and manage the portfolio's Virtual Leasing Agent AI across all channels, providing performance reporting and recommendations to the Director of Project Advisory.</li>
<li>Configure and maintain IVR and call tree structures to support Centralized Operations and ensure a reliable contact experience.</li>
<li>Maintain the portfolio's Product Knowledge Base within the CRM to ensure consistent and accurate data flows across connected systems.</li>
</ul></li></ul><ul><li>Project &amp; Implementation Support
<ul><li>Provide implementation assistance on Marketing and Centralized ad-hoc projects as needed, executing assigned deliverables to defined timelines.</li>
<li>Assist on ad-hoc Project Advisory team tasks, adapting to support the function's priorities as they shift.</li>
<li>Prioritize across multiple concurrent responsibilities and projects, balancing recurring operational ownership with ad-hoc implementation work.</li></ul> 
</li>
</ul> 
Qualifications:
<ul>
<li>Bachelor's degree in marketing, Business Administration, Communications, or a related field, or equivalent experience.</li>
</ul><ul><li>1 to 3+ years of experience in marketing operations, project coordination, customer experience, or centralized business functions.</li>
</ul><ul><li>Strong analytical skills with experience working in data, reporting, and survey results.</li>
</ul><ul><li>Experience supporting or implementing cross-functional initiatives involving multiple stakeholders.</li>
</ul><ul><li>Familiarity with contact center tools, IVR or call routing systems, and chatbot or AI-driven customer technologies preferred.</li>
</ul><ul><li>Comfortable working in a CRM and maintaining data across connected systems.</li>
</ul><ul><li>Strong organizational and communication skills.</li></ul></div>

Marketing & Centralized Project Manager

Vantage Builders, Inc.

<div>Position: Assistant Project Manager 
Position Overview
Vantage Builders is seeking a driven, organized, and detail-oriented Assistant Project Manager (APM) to support the successful planning, execution, and delivery of commercial construction projects throughout New England. 
The Assistant Project Manager works closely with Project Managers, Superintendents, subcontractors, design teams, and clients to ensure projects are delivered safely, on schedule, within budget, and to the highest quality standards. This role is designed as a key developmental position for future Project Managers and provides exposure to all phases of construction, from preconstruction through closeout. 
The ideal candidate is proactive, collaborative, technically proficient, and eager to build a long-term career in commercial construction project management. 
At Vantage Builders, Assistant Project Managers are more than administrators&mdash;they are emerging leaders who help drive project success while developing the technical, financial, and leadership skills required to manage increasingly complex projects. 
Key Responsibilities
Project Administration &amp; Coordination<div><ul><li>
Support Project Managers in all phases of project planning, execution, and closeout.</li><li>
Maintain project documentation, logs, reports, and communication records.</li><li>
Assist in managing project correspondence, RFIs, submittals, change orders, procurement tracking, and closeout documentation.</li><li>
Ensure project information is current, organized, and accessible to all team members.</li><li>
Participate in project planning sessions and coordination meetings.</li></ul></div> 
Procurement &amp; Subcontractor Management<div><ul><li>
Assist with subcontractor buyout, contract administration, and procurement activities.</li><li>
Coordinate material procurement, equipment deliveries, and long-lead item tracking.</li><li>
Monitor subcontractor compliance requirements including insurance certificates, contracts, safety documentation, and closeout requirements.</li><li>
Communicate regularly with subcontractors and suppliers to support project execution.</li></ul></div> 
Financial Management Support<div><ul><li>
Assist Project Managers with budget tracking, cost reporting, forecasting, and change management.</li><li>
Review subcontractor invoices and assist in preparing monthly owner billings.</li><li>
Track potential change orders and assist in developing pricing and supporting documentation.</li><li>
Monitor project financial performance and identify areas requiring management attention.</li><li>
Support monthly project reviews and forecasting efforts.</li></ul></div> 
Project Execution &amp; Field Support<div><ul><li>
Collaborate closely with Project Managers and Superintendents to support field operations.</li><li>
Participate in project site visits and progress meetings.</li><li>
Assist with project scheduling, milestone tracking, and coordination of project activities.</li><li>
Support resolution of field issues, design clarifications, and subcontractor coordination challenges.</li><li>
Serve as a liaison between office and field teams to ensure effective communication and project alignment.</li></ul></div> 
Client &amp; Team Coordination<div><ul><li>
Participate in meetings with owners, architects, engineers, landlords, and consultants.</li><li>
Prepare meeting agendas, minutes, and follow-up action items.</li><li>
Help maintain strong relationships with clients and project stakeholders through professional communication and responsiveness.</li><li>
Assist in managing client expectations and supporting an exceptional project experience.</li></ul></div> 
Project Closeout<div><ul><li>
Coordinate punch list completion and project closeout activities.</li><li>
Collect and organize operation and maintenance manuals, warranties, as-built documentation, and training materials.</li><li>
Assist in obtaining final inspections, permits, and occupancy approvals.</li><li>
Support warranty management and post-occupancy client service activities.</li></ul></div> 
Technology &amp; Process Management<div><ul><li>
Utilize Procore and other project management platforms to maintain project records and workflows.</li><li>
Support implementation of company best practices, procedures, and quality standards.</li><li>
Contribute to continuous improvement initiatives focused on project delivery, technology adoption, and operational efficiency.</li></ul></div> 
Qualifications
Required Qualifications<div><ul><li>
Bachelor's Degree in Construction Management, Engineering, Architecture, or related field preferred.</li><li>
2&ndash;5 years of commercial construction experience as a Project Engineer, Assistant Project Manager, or related role.</li><li>
Strong understanding of construction documents, specifications, contracts, and project delivery methods.</li><li>
Ability to read and interpret architectural, structural, MEP, and civil drawings.</li><li>
Proficiency with Microsoft Office Suite, particularly Excel.</li><li>
Experience with Procore or equivalent construction management software.</li><li>
Excellent organizational, communication, and problem-solving skills.</li><li>
Strong attention to detail and ability to manage multiple priorities simultaneously.</li></ul></div> 
Preferred Qualifications<div><ul><li>
OSHA 30 Certification.</li><li>
Experience in commercial interiors, healthcare, life sciences, retail, institutional, or occupied renovation projects.</li><li>
Experience supporting projects ranging from $500K to $20M+.</li><li>
Understanding of project accounting, contract administration, and cost control principles.</li></ul></div> 
Leadership Competencies
The ideal candidate demonstrates:<div><ul><li>
Strong organizational and time management skills</li><li>
Professional communication and relationship-building abilities</li><li>
Initiative and accountability</li><li>
Curiosity and willingness to learn</li><li>
Financial and analytical thinking</li><li>
Collaborative team-first mentality</li><li>
Ability to adapt in a fast-paced environment</li><li>
Commitment to client service and project excellence</li></ul></div> 
Why Vantage Builders
Vantage Builders is a relationship-driven commercial construction firm with a reputation for quality, integrity, and exceptional client service. We believe successful projects are built through strong communication, collaboration, accountability, and leadership in the field. 
Our team-oriented culture empowers employees to take ownership, grow professionally, and contribute to the long-term success of the company and our clients. 
Compensation &amp; Benefits
Vantage Builders offers a competitive compensation package including:<div><ul><li>
Competitive salary</li><li>
Annual performance bonus opportunities</li><li>
Medical, dental, and vision insurance</li><li>
401(k) with company match</li><li>
Paid time off and company holidays</li><li>
Professional development and continuing education support</li><li>
Career advancement opportunities</li></ul></div> 
Equal Opportunity Employer
Vantage Builders is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. Employment decisions are based on qualifications, merit, and business needs without regard to race, religion, gender, age, disability, veteran status, sexual orientation, gender identity, or any other protected status protected by law.</div>

ASSISTANT PROJECT MANAGER

Resource Linked Private Limited

Position: Project/Key Account Manager &ndash; Retail Client Management (Agency experience is Mandatory) Location: Karachi &amp; Lahore Experience: 3+ YearsWe are looking to hire a Project Manager for managing retail industry clients and key accounts. The ideal candidate should possess the following qualifications &amp; requirements:-Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, Management.Experience:Minimum 3+ years of experience in Project Management, Client Servicing, Retention, or Key Account Management.Industry Exposure:Experience in handling retail industry clients will be preferred.Skills Required:<ul><li>Agency experience is Mandatory.</li><li>Strong client relationship and stakeholder management skills.</li><li>Excellent email drafting and communication skills.</li><li>Experience in client retention and key account management.-Ability to manage</li><li>multiple projects and client accounts simultaneously.</li><li>Strong coordination, problem-solving, and organizational skills.</li><li>Proficiency in MS Office and reporting tools.</li></ul>Job Responsibilities:<ul><li>Manage relationships with retail clients and key accounts.</li><li>Handle client communication through emails, meetings, and calls.</li><li>Coordinate with internal departments for smooth project execution.</li><li>Ensure timely follow-ups, reporting, and issue resolution.</li><li>Maintain high client satisfaction and long-term business relationships.</li><li>Monitor project timelines and deliverables effectively.</li></ul>If you meet these qualifications &amp; requirements, please send your profile to hr@resourcelinked.com / mariahr.careers@gmail.com, mentioning &quot;Project Manager &ndash; Retail Client Management&quot; in the subject line.Pay: Rs120,000.00 - Rs220,000.00 per monthWork Location: In person

Key Account Manager / Project Manager

Hilti Saudi Arabia

<div>
 
 Making Construction Better
 
 
 
 You will be responsible for generating sustainable sales revenue and maximizing Hilti&rsquo;s share of business with Facade stakeholders in the KSA through project approach. By doing this, you will create sustainable business relationships with high-level contacts and present the Hilti value proposition and differentiation to decision-makers to secure business.
 
 
 
 What You'll Do
 
 
 
 As a Project Account Manager VF , you will be responsible for driving sales and business growth for our ventilate fa&ccedil;ade systems.
 
 
 <ul>
 <li>
 Develop and execute a sales strategy within the assigned territory, targeting key ventilated fa&ccedil;ade projects.
 </li>
 <li>
 Engage with stakeholders (architects, consultants, contractors, developers) to specify and promote our fa&ccedil;ade systems.
 </li>
 <li>
 Deliver our value proposition and respond to technical and commercial inquiries.
 </li>
 <li>
 Work closely with internal teams (design, customer service, logistics) to ensure seamless project execution.
 </li>
 <li>
 Prepare and present tailored proposals in collaboration with the design team.
 </li>
 <li>
 Follow up on project approvals and drive the conversion of specifications into sales.
 </li>
 <li>
 Build and maintain long-term relationships with industry professionals.
 </li>
 <li>
 Think strategically and creatively to identify new business opportunities.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in civil, Structural, Mechanical Engineering or Architecture
 </li>
 <li>
 Min. 3 Years proven experience within the Fa&ccedil;ade industry (Ventilated Fa&ccedil;ade Preferred)
 </li>
 <li>
 Strong commercial acumen with a proven track record in business development and sales.
 </li>
 <li>
 Strong communication skills with fluency in English and Arabic.
 </li>
 <li>
 Ability to engage with technical and commercial stakeholders.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Ability to coordinate across multiple teams and manage project follow-ups effectively.
 </li>
 <li>
 A proactive, out-of-the-box thinker with a results-driven approach.
 </li>
 <li>
 Self-driven and ability to work autonomously
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Competitive compensation and performance-based incentives
 </li>
 <li>
 Comprehensive training and career development programs
 </li>
 <li>
 Company vehicle, mobile phone, and laptop
 
 
 </li>
 </ul>
 Opportunities for international mobility and advancement
 
 
 
 Why Hilti
 
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 
 Commitment to Inclusion
 
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
</div>

Project Account Manager

K16 Solutions

Position SummaryThe Project Manager, SaaS Client Services (PM) supports effective, efficient delivery of client services through project management of the continuum, from contracting to completion. The PM manages Scaffold DataX scheduling, resource deployment, and progress monitoring, collaborating with implementation and technology teams. The PM also identifies and implements process improvements, monitors capacity constraints, facilitates stakeholder meetings, and develops production databases and metrics. Additionally, the PM completes duties and special projects for other K16 SaaS solutions as assigned.Primary Responsibilities<ul><li>Manage Scaffold DataX scheduling, resource deployment, and progress monitoring to deliver DataX client services as contracted</li><li>Collaborate with the implementation and technology teams in service delivery and resource deployment</li><li>Create and maintain robust milestone-based project plans</li><li>Initiate and update data integration module schedules and timing to meet fluctuations in volume and client requirements</li><li>Analyze volume and client requirements regularly and manage schedules and resources accordingly</li><li>Collaborate with internal stakeholders to develop, implement, and assess staffing ratios and resources required to deliver exceptional service</li><li>Collaborate with the implementation and technology teams to identify, evaluate, and implement process improvements</li><li>Monitor project capacity constraints and alert necessary team members to issues.</li><li>Facilitate daily/weekly standup meetings to ensure communication and responsiveness for internal and external stakeholders</li><li>Develop and implement production database and metrics in collaboration with internal stakeholders</li><li>Complete other duties and special projects for other K16 SaaS solutions as assigned</li></ul>Education/Certification &amp; Experience<ul><li>Bachelor&rsquo;s Degree in a related field preferred</li><li>Project Management Professional (PMP) certification or comparable PM certification</li><li>Experience in project management is required</li><li>Edtech or Higher Education industry experience preferred</li></ul>Technical Competencies<ul><li>Hands-on production planning and execution</li><li>Technical aptitude for database development, management, queries, and report generation</li><li>Can evaluate and define system interfaces, authentication protocols, and integration dependencies.</li><li>Translates complex customer needs into structured user stories with acceptance criteria.</li><li>Familiarity with documenting and improving SaaS workflows&mdash;especially around and service implementation.</li><li>Quality improvement expertise to manage, analyze, and improve core business processes in collaboration with internal stakeholders</li><li>Exceptional customer service skills</li><li>Excellent communication skills to communicate with a variety of internal and external audiences</li><li>Articulate complex concepts effectively for a variety of audiences</li><li>MS Office and Google Workspace proficiency</li><li>Project management and communication solutions (e.g., Monday and Slack)</li></ul>Professional Competencies <ul><li>Have worked and thrived in a startup environment OR have not worked in a scoped environment</li><li>Excellent organization skills, communication skills, attention to detail, and the ability to clearly and concisely articulate complex concepts for a variety of audiences</li><li>Strong problem-solving and analytical skills; ability to break down complex concepts, tasks, or problems into simpler, understandable language and action plans</li><li>Excellent teamwork abilities, including the ability to work collaboratively in a fast-paced, dynamic environment</li><li>Innovative and flexible thinker, comfortable suggesting solutions, and willing to take risks with an eagerness to learn and adapt to new technologies and tools</li><li>Enjoys working independently in a fast-paced environment with tight deadlines</li><li>Strong commitment to maintaining code quality and following coding standards</li><li>Passion for software development and education technology</li><li>Committed to quality in every assignment, large or small</li><li>Excited about remote teamwork</li></ul>Reporting Relationship &amp; Accountability Position reports to the Vice President of OperationsEligibility Requirements <ul><li>Unrestricted work authorization to work in the United States</li></ul>Office Location &amp; Travel <ul><li>Remote work from a home office</li><li>Some travel to company-related events required</li></ul>K16 Solutions Inc. provides equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Compensation Package:<ul><li>Bonus opportunities</li></ul>Work Location: Remote

Project Manager, SaaS Client Services

Search 10000+ Customer project manager jobs near you this July. New roles added regularly across leading industries. Apply today.