customer project manager

DirectViz Solutions, LLC

<div><p>DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.</p><p>
At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.</p><p>
We are seeking a highly skilled <b>ServiceNow Project Manager</b>. The <b>ability to obtain a public trust clearance is required.</b></p><p><b>
ServiceNow Project Manager
</b></p><p><b>Description</b></p><p>
The ServiceNow Project Manager will be responsible for the overall management of all ServiceNow Projects that from the Develops and/or oversees plans for automated data processing systems from project inception to close-out. Analyzes information to be processed. Defines and analyzes problems and develop Project Initiation Phase to Project Closeout.
</p><p>The Project Manager will work closely with the Program Manager to discuss Project prioritization and resourcing. Once the Project has been approved the Project Manager will be responsible for coordinating all project kick-off meetings, internal meetings with the assigned Business Analyst and Development Team to start the Project Initiation Phase. The Project Manager will be utilizing ServiceNow Strategic Portfolio Management (SPM), Portfolio Project Management (PPM), Demand Management, Agile 2.0 and Test Management 2.0. The ServiceNow Project Manager should have high level knowledge of Generative AI and ServiceNow Now Assist to be able to support AI projects that will be in implementation in the near future.
</p><p>The ServiceNow Project Manager will be responsible to remove blockers and ensure that the team has all the support required to move forward on project tasks. The Project Manager will review tasks and risks with the team and provide coaching and guidance to Project Team Members. The Project Manager will lead all Project Task Risk Meetings and ensure that risks are mitigated and work to address any additional concerns with the team.</p><p>
The Project Manager will support the Program Manager to develop business plans and continual service improvements, support with corporate initiatives and ensure that there is constant collaboration on staffing, team member status, project status, customer support, service and process improvements. The ServiceNow Project Manager serves as a back-up to the ServiceNow Program Manager.</p><p><b>
Qualifications</b></p><ul><li>
5+ years of ServiceNow Project Management experience</li><li>
Bachelor's Degree</li><li>
Certified Scrum Master Certification</li><li>
ServiceNow Admin, SPM, PPM, Agile 2.0 Training or Certifications</li><li>
Project Management Professional (PMP)</li></ul><p><b>
Required Skills</b></p><ul><li>
Experience in an Agile Development Project Management</li><li>
Experience with working on large ServiceNow projects or program teams of 20+ members</li><li>
Expert in working in Agile Development Teams and knowledge of all agile development phases</li><li>
Understand high level the Business Process Analyst role and can lead and support Business Process Analysts</li><li>
Expert in ServiceNow Strategic Portfolio Manager (SPM) Project Portfolio Management (PPM), Demand Management, Agile 2.0 and Test 2.0.</li><li>
Experienced leading agile project teams through the agile development phases and target timeline</li><li>
Strong organizational skills and ability to ensure that teams are completing tasks and projects are progressing through the timelines on a daily or weekly basis.</li><li>
Ability to Manager 5-10 projects at a time, project range in size depending on level of effort.</li><li>
Strong time management and communication skills</li><li>
A team player that is a leader but also supportive to the project team in providing support</li><li>
Ability to adapt and prioritize work independently in a dynamic environment</li><li>
Strong interpersonal and presentation skills</li><li>
Strong writing skills and experience in developing plans such as a Communications Plan, User Guides, Project/Program Manager Plans, Training Plans and etc.</li><li>
Experience with ServiceNow ITSM, HRSD, SPM, SecOps, ITAM (SAM/HAM Pro), Employee Center Portal, Now Assist and Knowledge Management.</li><li>
Serve as a back-up Scrum Master and back-up to Program Manager when needed</li><li><b>
Required Clearance: Candidate must be able to obtain a Public Trust clearance for this role</b></li></ul><p><b>
Physical and Mental Qualifications:</b></p><ul><li>
Maintain focus and awareness throughout scheduled working hours.</li><li>
Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.</li><li>
Lift and move objects weighing up to 15 pounds as needed.</li><li>
Exhibit excellent verbal and written communication skills, with a strong command of the English language.</li><li>
Demonstrate the ability to work independently while also collaborating effectively as part of a team.</li><li>
Quickly learn and retain routine tasks and processes.</li><li>
Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.</li><li>
Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.</li><li>
Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).</li></ul><p>
If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!</p><p>
DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.</p><p>
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.</p></div>

ServiceNow Project Manager

Penspen

<div><div><p>Job Title: <b>PMS Project Manager</b></p>
<p>
Location: <b>Kuwait</b></p>
<p>
Salary:<b> Negotiable</b></p><br>
<p></p>
<p><b>
Only apply if you are currently working in Kuwait and have experience of working in Kuwait with 25 years </b><b>Project Management experience.</b></p>
<p><b>
Particular interest in candidates who are a member of the Kuwait Society of Engineers and have Brownfield site experience as a Project Manager.</b></p><br>
<p></p>
<p><b>
Desired:</b> UK, EU, North American Citizens as there will be synergy with this role.</p><br>
<p></p>
<p>
Penspen <b>www.penspen.com</b><b> </b>are seeking a <b>PMS Project Manager who is currently based in Kuwait.</b></p><br>
<p></p>
<div>
<div><div><div><p><b>Main Purpose of Role:
</b></p><p>The role is responsible to lead Project Management Team (PMT) to support the client to manage the awarded EPC contract for the upgrade of the power station.</p><br>
<p></p>
<p>
The main scope includes upgrade of the power station which is located within drivable distance of Kuwait City. At present this station has facilities for power generation and water production. The scope also includes a provision of the future line to another neighbouring power station.</p><br>
<p></p>
<p><b>
The position together with the Project Management team is based in Kuwait.</b></p></div></div><p></p><div><br>
<div>
<p><b>Main Responsibilities:
</b></p><ul><li>Manage EPC Contractor ensuring that the project is delivered within time, budget, and QHSE requirements.</li>
<li>Ensuring the correct application by EPC Contractor of design criteria, drawings, standards and conventions, and design guidelines for the projects.</li>
<li>Coordination of the reporting of progress, performance, and resource allocation by the EPC Contractor</li>
<li>Coordination of pre-construction conferences, briefings, and presentations</li>
<li>Active oversight and management of the construction and commissioning activities</li>
<li>Verification of the EPC Contractor&rsquo;s monthly invoices</li>
<li>Ensures timely internal and external reporting.</li>
<li>Ensures client satisfaction through successful project delivery, thereby paving the way for long-term client relationships and opportunities for repeat business.</li></ul></div></div><div><br>
<div>
<p></p><p><b>Key Relationships:</b></p>
<p><b>
Internal Interface</b></p>
<ul>
<li>PMS Project Manager will report to the MEA PMC/PMS SL Director and will have regular interaction with the Penspen&rsquo;s project internal support team.</li>
</ul>
<p><b>Client Interface</b></p>
<ul>
<li>PMS Project Manager will interact with the Client&rsquo;s Project Director and the relevant personnel based in the power station.</li></ul></div><br>
</div><br>
<div><div><p><b>Personal Competencies:</b></p>
<ul>
<li>High level leadership skills with the ability to lead effectively, and to motivate and influence others to adopt company, client, and project objectives.</li>
<li>High level creative, conceptual, and inductive reasoning abilities for effective problem solving.</li>
<li>Excellent ability to express self-confidently, clearly, fluently, concisely, and persuasively in spoken and written English.</li>
<li>Ability to anticipate situations ahead, and to identify and proactively resolve/action both obvious or hidden obstacles and/or opportunities.</li></ul></div></div><div><br>
<div>
<p></p><p><b>Knowledge / Experience (Skills):
</b></p><ul><li>At least 25 years of prior project management and project engineering experience in the FEED and EPC projects.</li>
<li>PMC experience at similar role for at least several years is preferable.</li>
<li>Computer literate with all MS Packages, particularly Word and Excel proficient.</li></ul></div></div><div><br>
<div>
<p></p><p><b>Qualifications:
</b></p><ul><li>Educated to an engineering degree (Minimum). Project Management certification is preferable.</li></ul><br>
<p></p>
<p>
Please apply with a <b>copy of your passport</b><b> </b>and by clicking on the link <b>https://careers.penspen.com/vacancy/pms-project-manager-kuwait-588062.html</b></p></div></div></div></div><br>
<p></p>
<p><b>
</b></p><p></p><p>#LI-ONSITE</p>
<p>
#LI-AG1</p></div></div><p></p>

PMS Project Manager - Kuwait

eCapital Corp.

<div>
 <strong>
  About Us:
  <br/>
  <br/>
 </strong>
 At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customized, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing Company list in 2024, recognized as a &lsquo;Great Place to Work&rsquo; by the Secured Finance Network, and celebrated as a &lsquo;Most Innovative Company&rsquo; by ABF Journal; all thanks to our dynamic team who are the cornerstone of our success. Are you ready to make an impact and help us shape the future of finance?
 <br/>
 <br/>
 <strong>
  The Opportunity:
  <br/>
  <br/>
 </strong>
 We are seeking an experienced Organizational Change Project Manager responsible for managing complex, cross-functional projects that drive operational improvement and business outcomes within a factoring and financial services environment. This role requires strong project delivery expertise combined with hands-on Organizational Change Management (OCM) capability to ensure initiatives are successfully adopted and embedded into day-to-day operations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead end-to-end delivery of complex initiatives using PMO standards, owning scope, schedule, budget, risks, dependencies, governance, and executive-level reporting
  </li>
  <li>
   Integrate practical Organizational Change Management (OCM) practices into project execution, including stakeholder impact assessments, communication and training planning, adoption risk mitigation, and reinforcement planning to support sustained outcomes
  </li>
  <li>
   Partner closely with Operations leadership to deliver improvements across core factoring processes
  </li>
  <li>
   Translate business and operational needs into clear project plans and requirements, ensuring solutions are practical, scalable, and customer centric
  </li>
  <li>
   Facilitate cross-functional collaboration across functional teams and executive stakeholders to drive alignment and accountability
  </li>
  <li>
   Execute projects in alignment with PMO methodology, contributing to consistent delivery practices, transparency, and continuous improvement
  </li>
  <li>
   Other duties as assigned by direct, department, or division leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7+ years of experience as a Project Manager delivering complex, cross-functional initiatives in financial services or operationally intensive environments
  </li>
  <li>
   Demonstrated experience applying Organizational Change Management practices as part of project delivery
  </li>
  <li>
   Proven ability to manage scope, schedule, budget, risks, and stakeholder expectations simultaneously
  </li>
  <li>
   Excellent communication, facilitation, and leadership skills, with experience engaging both executive and operational audiences
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in factoring, asset-based lending, or commercial finance
  </li>
  <li>
   Formal OCM training or certification (Prosci, ADKAR, or similar)
  </li>
  <li>
   Experience leading operational or system implementations with significant end-user impact
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We Bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   $80,000 - $100,000 annually
  </li>
  <li>
   Annual Bonus Incentives
  </li>
  <li>
   PTO
  </li>
  <li>
   Health, Dental, and Life Benefits
  </li>
  <li>
   401(K) Matching
  </li>
  <li>
   Abundant professional development opportunities at a growing and thriving Fintech company!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  eCapital Culture:
  <br/>
  <br/>
 </strong>
 At eCapital, we're not just a funding provider&mdash;we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:
 <br/>
 <br/>
 <ul>
  <li>
   Agility: We adapt quickly to changing market conditions and customer needs
  </li>
  <li>
   Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together
  </li>
  <li>
   Accountability: We hold ourselves to the highest standards in all aspects of our work
  </li>
  <li>
   Innovation: We constantly push boundaries to create better solutions for our clients
   <br/>
   <br/>
  </li>
 </ul>
 We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age.
 <br/>
 <br/>
 eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
 <br/>
 <br/>
 <strong>
  AI Statement
  <br/>
  <br/>
 </strong>
 eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters.
 <br/>
 <br/>
 <strong>
  Vacancy Type:
 </strong>
 Addition
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
 srAW8SnN5d
</div>


Organizational Change Project Manager

NTT DATA

Make an impact with NTT DATA
<br>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
<br><br>
Your day at NTT DATA
<br>The Client Project Manager is a seasoned subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex.
<br><br>
The primary responsibility of the Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the clients support operations).
<br><br>
<b>Key responsibilities:</b><br>
<ul>
<li>Leads and directs concurrent standard or complex projects, often managing multiple projects in parallel within fast‑paced delivery environments.</li>
<li>Engages with stakeholders to deliver projects from original concept through final implementation.</li>
<li>Ensures client satisfaction and manages escalations, acting as a single point of contact to the client, demonstrating confidence, resilience, and a strong assertive delivery approach when faced with challenging stakeholders or high‑pressure situations.</li>
<li>Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.</li>
<li>Manages the delivery of the project, including rigorous scope control and change management.</li>
<li>Documentation and management of risks and issues.</li>
<li>Ensures clear and concise communications to all stakeholders.</li>
<li>Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include client presentations of our delivery approach as part of a tender process.</li>
<li>Identifies opportunities and influences the sale by conducting a business conversation with the client, positioning organizational consulting and technical services offerings.</li>
<li>Coordinates activities of the project teams through task delegation and resource assignment.</li>
<li>Performs any other related task as required.</li>
</ul>
<b>To thrive in this role, you need to have:</b><br>
<ul>
<li>2–3 years of hands‑on project management experience, with the ability to plan, organize, and execute projects from initiation to completion.</li>
<li>Ability to establish strong relationships with internal stakeholders and external clients.</li>
<li>Ability to manage customer satisfaction, commitment, and expectations to high service levels, and manage escalations effectively with a firm, solutions‑driven mindset.</li>
<li>Excellent communication skills are essential; this role requires a confident, resilient communicator who can challenge constructively and defend delivery commitments when required.</li>
<li>Ability to work in high‑pressure environments.</li>
<li>Ability to manage urgent and complex tasks simultaneously.</li>
<li>Strong business acumen and commercial awareness.</li>
<li>Passionate, high‑energy, self‑driven, and results‑oriented.</li>
<li>Strong influencing ability whilst taking a collaborative approach.</li>
<li>Competent in project change management.</li>
<li>Strong IT services background is mandatory, with experience delivering projects related to infrastructure, systems, or enterprise technologies.</li>
<li>Exposure to software application delivery and/or AI‑related projects is a strong advantage.</li>
<li>Strong problem‑solving and analytical skills to identify and address issues that may arise during project implementation.</li>
</ul>
<b>Academic qualifications and certifications:</b><br>
<ul>
<li>Bachelors degree or equivalent in business and / or project management or related field.</li>
<li>Project management certification is beneficial but not mandatory.</li>
<li>ITIL certification is beneficial.</li>
</ul>
<b>Workplace type:</b> On-site Working
<br><br>
About NTT DATA
<br>NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
<br><br>
Equal Opportunity Employer
<br>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
<br><br>
Third parties fraudulently posing as NTT DATA recruiters
<br><br>
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Client Project Manager

Baird

<div><div><div><div><div><div><p>Our Corporate Resource Groups serve as the foundation for our success by providing vital support and specialized expertise to our various business units.</p>
<ul><div><b>Milwaukee</b><b>, </b><b>WI</b><b>
</b></div><div></div><div><b>Operations</b><b>
</b></div><div></div><div><b>R2026418
</b></div><div></div><div><b>Hybrid</b></div></ul></div><div><div><b>
</b></div></div></div></div></div></div><p></p><div><div><div><div><div><p><b>About The Role:</b></p><p>
This person will serve as a trusted partner managing expectations at an executive level and with key stakeholders across the enterprise by building strong, credibility based relationships, facilitating productive dialogue, and respectfully challenging assumptions to drive sound decision making. The Project Manager is a key driver of success for high profile, business critical projects. The ideal candidate will have success in managing and delivering multiple projects within a complex and rapidly changing environment and the ability to provide business consulting services including systems and data conversions that result from mergers and acquisitions. The ideal candidate is an expert in the following areas: Relationship Management, Project Management and Leadership.
</p><p><b>The Impact You'll Make:</b></p><p>
Relationship Manager:
</p><ul><li>Serve as relationship manager and point of escalation for Baird&rsquo;s back-office technology provider. Facilitate the resolution of issues and prioritize Baird&rsquo;s needs with this technology partner.
</li><li>Develop and maintain thorough understanding of the back-office platform and how it is utilized across Baird Operations and branches.</li><li>
Influence the vendors&rsquo; roadmap so that it aligns with Baird&rsquo;s long term strategic roadmap.
</li><li>Ensure firm users stay abreast of system enhancements and modifications.
</li><li>Facilitate and coordinate industry testing and partner with business users related to work requests.
</li></ul><p>Project Management:</p><ul><li>
Engage with project sponsors and owners to clearly define business objectives, project deliverables, project structure, and milestones.
</li><li>Work with the leaders across the organization (within our businesses and corporate resource groups) to define project teams, including the formation of relevant working groups and oversight committees that support each initiatves.
</li><li>Leverage professional skills and best practices (e.g., project &amp; presentation tools, project methodologies) that help align team members around a common vision. Facilitate the creation of business scenarios, process flow mappings, project requirements, test plans, trainings, and procedures. Provide business and technical expertise to ensure execution aligns with business needs.
</li><li>Identify and communicate project risks and impediments and proactively work with other members of the team to complete high-value deliverables as identified by business partners and leadership.
</li><li>Ensure the project teams make decisions that align with Baird&rsquo;s firm culture and client-centric focus.
</li><li>Leverage business expertise to facilitate effective dialog to ensure leaders and project team members understand cross functional perspectives. Ensure project teams maintain focus on the client and business priorities, and ensure representation is given to Legal, Compliance, Risk, Technology, and Operational concerns. Engage leaders at Baird&rsquo;s third-party vendors to define expectations and deliverables, where needed.
</li><li>Partner with the Strategic Change Office and other Project Managers within Baird and outside of Baird as needed.
</li></ul><p>Business Consultant:
</p><ul><li>Drive business outcomes and make recommendations that both deliver on project objectives and strengthen existing business objectives.
</li><li>Consult with Baird and industry peers as well as branch associates as needed to ensure we obtain the best outcome.
</li><li>Ensure new recurring responsibilities created from projects are clearly identified and owned by the right teams across the organization.
</li></ul><p>Leadership:
</p><ul><li>Exhibit extensive knowledge of current and emerging project management practices and apply them in projects.
</li><li>Evaluate the project structure of external partners and influence/adapt as needed to ensure a successful outcome.
</li><li>Evoke creative and innovative thinking from team members and mentor and coach project participants to build knowledge and skills.
</li><li>Acts as a role model in developing relationships across the organization, our external partners, and industry peers.
</li><li>Actively participate in team building efforts within the Enterprise Initiatives Department.
</li></ul><p><b>What You'll Bring To Baird:
</b></p><ul><li>A minimum of ten years of relevant experience and a proven track record of delivering substantial business results. Experience should cover areas of project management and financial services.
</li><li>Bachelor&rsquo;s degree is required.
</li><li>Project Management Professional (PMP) certification and/or Certified ScrumMaster (CSM) is preferred.
</li><li>Proficient in data solution tools and concepts including data querying tools (such as SQL Server Management Studio, Power Pivot, Power Query, &amp; PowerBI), data warehouse concepts, data Management, and reference data.
</li><li>Prior experience working on firm (system) conversions is preferred.
</li><li>Advanced analytical skills with the ability to perform complex problem solving.
</li><li>Excellent interpersonal, negotiation and influencing skills leading to trusting relationships with business partners and leadership.
</li><li>Demonstrates ability to handle multiple/simultaneous projects on an ongoing basis.
</li><li>Detail-oriented and possess exceptional organizational, critical thinking, and problem-solving skills.
</li><li>Demonstrated relationship builder; able to establish both internal and external working relationships to identify and implement strategies for business growth.
</li><li>Change agent who can work effectively and collaboratively in a team environment and with associates at all levels and in all areas of the firm.
</li><li>Experience in various project methodologies and project lifecycle.
</li><li>Thorough working knowledge in Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Visio.
</li></ul><div><div>#LI-CM1</div></div></div></div></div></div></div></div><p></p>

Business Consulting Project Manager

Ascending

<div><h2 class="jobSectionHeader"><b>Project Implementation Manager (ERP &amp; CRM)</b></h2><p><b>
Location</b>: Greater Boston Area (Remote)<br>
<b>Duration</b>: 12 Months Contract (Potential for Extension)<br>
<b>Primary</b> <b>Focus</b>: Salesforce CPQ &amp; NetSuite Modernization</p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
We are seeking a strategic and results-oriented Project Manager / Implementation Manager to lead the end-to-end planning and execution of enterprise-level ERP and CRM initiatives. This role is central to our digital transformation, specifically focusing on the integration and rollout of Salesforce CPQ and NetSuite.</p><p>
The ideal candidate will be a proactive leader capable of orchestrating complex system migrations, managing cross-functional technical teams, and ensuring high-level stakeholder alignment. You will be responsible for the project lifecycle from initial requirements gathering through post-go-live stabilization, ensuring all deliverables meet rigorous quality and budgetary standards.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><h4 class="jobSectionHeader"><b>
Strategic Planning &amp; Execution</b></h4><ul><li>
Project Lifecycle Management: Orchestrate the full implementation lifecycle for ERP and CRM workstreams, with specialized oversight of Salesforce CPQ and NetSuite modules.</li><li>
Scope &amp; Governance: Define comprehensive project scopes, success criteria, and governance models in collaboration with executive sponsors and business leads.</li><li>
Roadmap Development: Establish and maintain detailed project schedules, resource allocation models, and budget tracking to ensure milestone achievement.</li></ul><h4 class="jobSectionHeader"><b>
Technical Oversight &amp; Delivery</b></h4><ul><li>
Implementation Leadership: Guide cross-functional teams through system design, configuration, and customization, ensuring technical solutions align with business objectives.</li><li>
Data &amp; Integration: Oversee critical data migration strategies and system integration tasks, ensuring data integrity and seamless interoperability between platforms.</li><li>
Quality Assurance: Facilitate User Acceptance Testing (UAT), bug tracking, and remediation efforts to guarantee a high-quality production release.</li></ul><h4 class="jobSectionHeader"><b>
Stakeholder &amp; Change Management</b></h4><ul><li>
Communication Hub: Serve as the primary liaison between business users, technical architects, and third-party consultants/vendors.</li><li>
Risk Mitigation: Proactively identify project bottlenecks and risks, developing robust mitigation strategies to maintain project velocity.</li><li>
Operational Readiness: Lead change management activities, including the development of training materials and knowledge transfer sessions for post-launch support teams.</li></ul><h3 class="jobSectionHeader"><b>
Required Experience &amp; Qualifications</b></h3><h4 class="jobSectionHeader"><b>
Core Requirements</b></h4><ul><li>
Professional Experience: 5+ years of dedicated project management experience, specifically leading large-scale ERP and CRM implementations.</li><li>
Platform Expertise: Demonstrated success managing high-complexity projects involving Salesforce CPQ and NetSuite.</li><li>
Methodology: Proficiency in Agile, Waterfall, and Hybrid project management frameworks, with hands-on experience using tools such as Jira, Smartsheet, or MS Project.</li><li>
Education: Bachelor&rsquo;s degree in Information Systems, Business Administration, Computer Science, or a related field.</li></ul><h4 class="jobSectionHeader"><b>
Technical &amp; Professional Competencies</b></h4><ul><li>
Business Acumen: Deep understanding of core business processes, including Finance, Sales Operations, Supply Chain, and Revenue Recognition.</li><li>
Communication: Exceptional verbal and written communication skills, with the ability to translate technical complexities for non-technical executive audiences.</li><li>
Leadership: Proven ability to manage distributed/remote teams and coordinate effectively with external vendor resources.</li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Certifications: PMP, CSM (Certified Scrum Master), or platform-specific certifications (Salesforce/NetSuite).</li><li>
Industry Experience: Prior experience within the Alarms or Security Services industry is highly desirable.</li><li>
Geographic Preference: Candidates based in the Greater Boston area are preferred for occasional onsite strategic sessions.</li></ul><p><i>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</i></p><p>
</p><p>6HW5p1ZXix</p></div>

ERP & CRM Project Implementation Manager

Konecranes

<div><div>Company Description</div><p><i><br>
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to </i><b><i>work</i></b><i>.</i></p><div><br>
Job Description</div><p><b><br>
POSITION SUMMARY</b></p><p><br>
The role of the Project Manager is to provide one point of contact for customers during new equipment warranty timeframe. Responsible to work in conjunction with Konecranes global warranty teams, engineering and sales, provide continual updates to New Equipment BU heads.</p><p><br>
<b>
RESPONSIBILITIES:</b></p><div><ul><li><br>
Read customer projects from initiation to handover. Facilitate all communication and work execution to ensure project success.</li><li>Travel to customer sites for kickoff meetings, work checks, and handover meetings.</li><li>Initiate and lead internal kickoff and post-mortem meetings with key stakeholders.</li><li>Generate service requests (SR) and work packages (WP) and assign to field operatives.</li><li>Review job costs such as labor, expense and materials. Review charge lines of completed work before sending to invoice. Maintain the service schedule for all sold work.</li><li>Execute work plan, material requirements, and travel accommodations for assigned projects.</li><li>Ensure all assigned open orders are scheduled or tentatively planned on the dispatch board. Ensure effective use of operative labor, maximizing direct labor in accordance with company guidelines.</li><li>Define material requirements for each service request</li><li>Assist technicians with identification of required repair parts. Procure required materials, parts, equipment and subcontract labor for work assignments.</li><li>Process related paperwork upon completion of work assignments and within the accounting month that the work was performed.</li><li>Process Purchase Requests through the system using established guidelines.</li><li>Review performance of service jobs to ensure quotations accurately project labor hours, travel costs, rental costs, procured items, etc.</li><li>Review and approve technicians&rsquo; time tickets as submitted daily for completeness, accuracy, allocation to the correct job numbers and compliance with company policy.</li><li>Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution.</li><li>Oversee routine changes to the open orders, as needed. Ensure open orders report reflects the current status of any active service work.</li><li>Ensure time entry and expense reports are complete, accurate and approved according to company guidelines and that hours are allocated to the appropriate job and are properly classified for each warranty related service job.</li><li>Ensure quality control program is administered in accordance with company policy.</li><li>Participate in monthly Rush Reporting process. Report on forecasted sales values of jobs, including Percentage-of-Completion (POC) jobs.</li><li>Follow all established safety rules and procedures, including those established by the customer.</li><li>Other duties as assigned by supervisor.</li></ul></div><div><br>
Qualifications</div><div><b><br>
REQUIRED SKILLS &amp; COMPETENCIES:</b><br>
<ul><li>Must be customer-oriented, have well-developed interpersonal, communication and PC skills and be able to prioritize tasks.</li></ul></div><p><br>
<b>
EDUCATION &amp; EXPERIENCE:</b></p><div><ul><li><br>
Technical Associate&rsquo;s degree or equivalent required. Bachelor&rsquo;s degree preferred.</li><li>2-3 years planning or executing customer projects preferred. Technical understanding of cranes and technology preferred. Prior supervisory and/or leadership experience preferred.</li></ul></div><p></p><div><br>
<b>
OTHER REQUIREMENTS:</b><br>
<ul><li>Domestic and International travel &ndash; 25%</li><li>Must have and maintain a safe driving record, including a valid driver&rsquo;s license.</li></ul></div><div><br>
Additional Information</div><p><b><br>
What we offer:</b></p><p><b>
Benefits:</b> Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!</p><p></p><p><b><br>
Vacation:</b> 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.</p><p></p><p><b><br>
Sick Leave:</b> 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service</p><p></p><p><b><br>
Holidays:</b> 10 paid holidays per year</p><p></p><p><b><i><br>
Konecranes moves what matters</i></b><i>. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.</i><br>
<i>
</i><br>
<i>Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.</i><br>
<i>
</i><br>
<i>Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.</i></p></div>

Project Manager - Ports Solutions - Remote

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