customer quality engineer

SANOSIL MENA DETERGENTS AND DISINFECTANTS MANUFACTURING CO LLC

<p><b>Job Description:</b></p><p>We are seeking a dynamic and detail-oriented <b>Quality Control Sales Engineer</b> to bridge the gap between technical quality assurance and customer-facing sales. The ideal candidate will ensure product compliance, support client inquiries, and drive sales through technical credibility and quality assurance expertise.</p><p><b>Key Responsibilities:</b></p><p>&#10625; Checking plans and quantities for applications accuracy of calculations.</p><p>&#10625; Responsible for several applications sourcing, installing, testing, and commissioning the projects requirements.</p><p>&#10625; Responsible for items legalization and registration in MENA region.</p><p>&#10625; Traveling to surrounding business locations in MENA region.</p><p>&#10625; Planning, Reporting to Management for Business development and sales pipeline commitments against budget.</p><p>&#10625; Provide guidance and technical support to customers team objectives and to work with international health and safety standards requirements.</p><p>&#10625; To maintain consistent and document compliance with all relevant Safety, Health and Environmental (SHE), Good Manufacturing Practice (GMP), Data Integrity (DI), quality, and best practice requirements.</p><p>&#10625; To perform analytical characterisation and data analysis in a timely manner and to a high standard.</p><p>&#10625; Perform all Quality Control duties and tasks in accordance with relevant GMP guidelines.</p><p>&#10625; Calibration and monitoring of analytical equipment.</p><p>&#10625; Support of customer product quality complaints received at the site.</p><p>&#10625; Perform laboratory investigations and out-of-specification investigations to GMP standards.</p><p>&#10625; Author, review, and approval of SOPs, methods, and specifications</p><p>&#10625; Keep updated on all the company-relevant, documents and GMP certificates.</p><p>&#10625; Manage to execute short and long-range planning of commercial affairs, market status and customer demand, and department development.</p><p>&#10625; Develop clear and effective written proposals/quotations, submission of tender bids, and Technical Submittals &amp; represent the organization in pre-bid meetings.</p><p>&#10625; Develop and facilitate the process for converting potential leads to customers, including budgets, proposal writing, contract negotiations, and presentations.</p><p><b>Requirements:</b></p><p>Gender: Male</p><p>University Qualified Chemical Engineer with Disinfection and technical sales Experience.</p><p>Valid UAE Driving License &ndash; Mandatory (with own car)</p><p>Minimum 5 to 10 years&rsquo; experience in same field in UAE or GCC Region</p><p>Excellent communication and presentation skills.</p><p>Strong understanding of QA/QC procedures, ISO standards, and product testing.</p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p>

Quality Control Sales Engineer

NCR Atleos

<div><div>About NCR Atleos</div><div>
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</div><div></div><div>
The Customer Engineer provides prompt, professional, and courteous service to customers, ensuring timely resolution of technical issues and maintaining high standards of operational excellence in Nawabshah city and remote Areas. This role involves performing routine maintenance, minor repairs, and supporting site preparation activities while adhering to company policies and service level agreements (SLAs).</div><br>
<div></div><ul><li>
Attend remote area ATM/CDM service and repair call</li><li>
Deliver prompt and courteous responses to routine customer inquiries for Tier I products.</li><li>
Perform ATM /CDM maintenance, repairs, and component replacements at the module level.</li><li>
Assist with site preparation, including cable installation, equipment staging, and standard testing.</li><li>
Maintain accurate parts inventory and related records.</li><li>
Provide regular status updates throughout the service process.</li><li>
Diagnose and resolve technical issues based on call details and direct interaction with customers.</li><li>
Take full ownership of customer issues until resolution in compliance with SLA requirements.</li><li>
Escalate issues following established procedures when necessary.</li></ul><div></div><div>
Qualification: Computer Graduate, Diploma holder or Associate Engineer.</div><div></div><div>
#Li-GB2 #Li-Hybrid</div><div></div><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job.</div><div></div><div>
EEO Statement<br>
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</div><div><br>
Statement to Third Party Agencies</div><div>
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div></div><div></div>

Customer Engineer

<div><b>Company Description</b><p><i><br>
SGS is the world&rsquo;s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.</i></p><p><i>
We are looking for a Product Conformity Engineer to be based in UAE.</i></p><b><br>
Job Description</b><br>
<ul><li>
Ensure correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center.</li><li>
Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules on conformity assessment, classification, import eligibility and process flows, Conformity Assessment Instructions (CAIs), and other related references.</li><li>
Provide quality and technically-based opinion on product standards and product classification and certification.</li><li>
Assist in the resolution of standards, classification and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Food background</li><li>
2 years in conformity assessment or 4 years in testing /calibration /inspection/audit in relevant field.</li><li>
Product Conformity Engineer (Arabic Speaking)</li><li>
Proven ability to manage complex, cross-functional projects</li><li>
Experience working with government agencies and certification bodies</li><li>
Skilled in risk assessment, documentation, and regulatory reporting</li><li>
Comfortable working in multicultural and fast-paced environments</li><li>
Willing to travel regionally or internationally as required</li></ul><br>
<b>
Additional Information</b><p><br>
#LI-Onsite</p></div>

Product Conformity Engineer

Ghassan Aboud Group FZE

<p><strong>Grandiose</strong> is a home-grown Retail chain giving its customers a different experience for shopping and dining in the UAE. The fast-growing premium grocery retailer is looking for a dynamic  <strong>Quality Assurance Executive </strong> (Customer Service) for our E-Commerce team in UAE</p><br/><p><strong>Job Summary:</strong></p><br/><p>Responsible for ensuring that all aspects of the eCommerce platform meet the highest standards of quality and functionality. This role involves testing and evaluating website features, product listings, and customer interactions to identify and resolve issues before they impact the customer experience.</p><br/><p><strong>Key Responsibilities:</strong></p><br/><ul><li>Live monitor eCom Operations across stores and ensure SLAs are being met</li><li>Action and escalate eCom SLA breaches related to Operations and Last Mile.</li><li>Handle aggregators escalations and resolve it with stores, operations and last mile</li><li>Take charge of the stores customer complains and ensure satisfactory resolution and reporting</li><li>Take proactive measures on to prevent customer complains when needed</li><li>Lead the daily surveying and customer satisfaction reports</li><li>Receive and resolve customers queries, escalations and complains</li><li>Work as a single point of contact of live support for pickers, drivers, partners and customers</li><li>Order outsource adhoc resources of last mile when required according to process</li><li>Attend to customer communication channels over Hotline, Online Chat, Email, WhatsApp and Tickets</li><li>Maintain complain records and reports for stores, staff, partners, etc</li><li>Manage customers requests for order edits, orders support, returns, replacements, etc</li><li>Conduct outbound surveys</li><li>Take ownership of customer’s cases and follow up with concerned departments till resolution.</li></ul><ol type="1"><li>Quality Assurance</li><li>Customer Service</li><li>Customer satisfaction</li><li>E-Comm Live operations monitoring</li><li>Escalations and complain handling</li></ol>

Quality Assurance Executive (Customer Service in E-comm) -  Grandiose

Apple

<div>Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.<br>
<br>
The people here at Apple don&rsquo;t just create products - they create the kind of wonder that&rsquo;s revolutionized entire industries. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!<br>
<br>
<b>Description</b><br>
<br>
In this highly visible role, you will have the opportunity to make a significant impact on Apple Products and leave a footprint for years to come!<br>
<br>
As quality engineers, we enable the mass creation of impossible products as a partner in the development of Apple's renowned designs.<br>
<br>
<ul><li>Partner with tooling and functional teams to evaluate design and processes at the concept phase</li></ul><br>
<ul><li>Develop measurement technologies, control strategies, information systems, and manufacturing methods that achieve ambitious specifications at substantial production scale</li></ul><br>
<ul><li>Develop and implement groundbreaking quality inspection tools to evaluate cosmetic and dimensional part characteristics</li></ul><br>
<ul><li>Compile and evaluate data to determine appropriate limits and variables for process and part specifications</li></ul><br>
<ul><li>Lead activities to balance unparalleled quality with scalable yields</li></ul><br>
<ul><li>Collaborate with internal and external groups to ensure that proper definition of quality expectations and that appropriate assurance techniques are used for the product</li></ul><br>
<ul><li>Coordinate and prioritize all Quality Engineering functions for multiple program for team members</li></ul><br>
<ul><li>Continue to expend the capabilities of the team and recruit new engineers</li></ul><br>
<ul><li>Establish audit procedures appropriate to program and supplier to ensure alignment to Apple quality standards</li></ul><br>
<ul><li>Evaluate and communicate yields of new and existing processes</li></ul><br>
<ul><li>Drive corrective actions with internal and external team members</li></ul><br>
<b>
Preferred Qualifications</b><br>
<br>
Experience developing process quality plans, supplier quality audits, and driving corrective actions and failure analysis efforts<br>
<br>
Working knowledge of mechanical quality and reliability concepts, supplier management, and general manufacturing operations<br>
<br>
Experience with the development and evaluation of measurement systems<br>
<br>
Project management experience and a solid understanding of problem solving tools including design of experiments, root cause analysis and statistical analytical tools<br>
<br>
Experience with any of the following: mechanical enclosures, castings, plastic parts, injection molding, stamping, tooling, jigs, fixtures, or automotive high volume quality manufacturing engineering<br>
<br>
International experience, particularly in Asia, is a plus<br>
<br>
<b>Minimum Qualifications</b><br>
<br>
5+ years of experience with hands-on manufacturing experience, supplier management, and quality control (manufacturing quality statistical analysis, GD&amp;T, metrology, design of experiments, etc)<br>
<br>
Ability to travel internationally to supplier sites - 30%<br>
<br>
BS in Engineering (Mechanical, Electrical, Industrial, Manufacturing/Systems, Chemical Engineering or similar such as Industrial Technology, Materials Science, etc)<br>
<br>
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .</div>

Manufacturing Quality Engineer - iPhone Enclosures

<p>Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don&rsquo;t just build products - they craft the kind of wonder that&rsquo;s revolutionized entire industries! It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!<br>
<br>
At Apple, Quality is one of the cornerstones of what makes our products and technologies<br>
<br>
great. Leading the team responsible for ensuring our customers receive the high quality and<br>
<br>
reliability they expect in addition to enabling a design where quality is built in to scale large<br>
<br>
volumes at capable suppliers is an incredibly challenging job requiring a broad array of<br>
<br>
technical and management skills. You will engage early in development to enable new<br>
<br>
technologies that goes across Apple Products.<br>
<br>
<b>Description</b><br>
<br>
Core Technology Quality Engineers are responsible for driving quality improvement actions<br>
<br>
on future products. They enable a mass production capable manufacturing processes and<br>
<br>
develop plans to validate / verify new product quality at each development landmark. They<br>
<br>
approach problems in an engineering method and make data driven decision. Quality<br>
<br>
Engineers also bring up capable suppliers which can execute at a high level in an ongoing<br>
<br>
basis.&quot;,&quot;responsibilities&quot;:&quot;Identify and drive quality improvement opportunities in future products<br>
<br>
Lead Process FMEAs on new technologies and manufacturing processes<br>
<br>
Lead technical Failure Analysis to support root cause analysis and issue resolution<br>
<br>
Generate Product Quality Plan (PQP)<br>
<br>
Establish quality monitoring mechanism which generate meaningful metrics providing indication of outgoing quality at all nodes in supply chain<br>
<br>
Develop/Drive test correlation, metrology systems, sampling methods, cosmetics<br>
<br>
requirements<br>
<br>
Manage quality escalation and issues<br>
<br>
Develop capable supplier that can be both technology and scaling partners<br>
<br>
International Travel is required (up to 25%)<br>
<br>
<b>Preferred Qualifications</b><br>
<br>
MS/MBA in Mechanical or Industrial Engineering or equivalent<br>
<br>
Excellent written and verbal communication skills in English. Mandarin language<br>
<br>
skills are a plus but not required<br>
<br>
Finance/business acumen (understand cost drivers and derive costs associated with<br>
<br>
managing quality)<br>
<br>
Reliability methods and quality sampling methodologies<br>
<br>
Third party production quality &amp; process management experience<br>
<br>
Experience working with customers<br>
<br>
Project management experience<br>
<br>
<b>Minimum Qualifications</b><br>
<br>
3+ years of industry experience in one or more of the following areas:<br>
<br>
product development, enclosures, castings, plastic parts, glass parts,<br>
<br>
injection molding, tooling, jigs, fixtures, or high-volume quality<br>
<br>
manufacturing engineering (e.g. Automotive, Consumer Electronics,<br>
<br>
Medical Devices, etc)<br>
<br>
BS in Mechanical or Industrial Engineering or equivalent<br>
<br>
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .</p>

Core Technologies Supplier Quality Engineer

<div><div>About NCR Atleos</div><div>
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</div><div></div><div>
TBA</div><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job.</div><div></div><div>
EEO Statement<br>
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</div><div><br>
Statement to Third Party Agencies</div><div>
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div></div><div></div>

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