customer relations advisor

Mavi

<div>
 
 
 Are you ready to be a part of this journey?
 
 
 
 Mavi, incorporated in 1991 in Istanbul, is recognized as a highly successful global lifestyle brand, rooted in 40 years of denim expertise. Mavi has been publicly traded since 2017 and has a presence in 37 countries, including T&uuml;rkiye, the USA, Canada, Germany, and Russia, selling its products through approximately 4,000 points, including 471 Mavi stores.
 
 
 Mavi&rsquo;s trusted brand image translates into high quality and strong pricing power, with products positioned between the upper end of the core and the premium segments of the ready-to-wear market. The
 
 Perfect Fit
 
 philosophy guides Mavi in designing jeans that perfectly fit its customers&rsquo; lifestyles, body types, and quality expectations. Mavi ranks among the world&rsquo;s leading premium denim brands and stands apart as the preferred lifestyle brand across both female and male consumer segments.
 
 
 
 
 
 
 Here&rsquo;s what you need to know:
 
 
 
 We are looking for an "Customer Relations Assistant" who will work under the in our Global Sourcing &amp; Supply Chain department, within Customer Relations team.
 
 
 As a Customer Relations Assistant, you will play a key role in ensuring smooth communication between sales channels, customers, and internal teams while supporting operational excellence across supply chain and after-sales processes.
 
 
 
 
 
 
 What will be expected of you in this role?
 
 
 <ul>
 <li>
 Administration, allocation, and control of all stock and store inventory related to wholesale operations.
 </li>
 <li>
 Manage the supply chain process &mdash; including production planning and inventory control &mdash; to meet customer requirements while adhering to internal policies and procedures.
 </li>
 <li>
 Challenge and optimize customers&rsquo; replenishment parameters to ensure stock targets and service levels are met.
 </li>
 <li>
 Liaise effectively with internal stakeholders across Mavi (Sales, Planning, Logistics, Finance, etc.) to ensure seamless order execution.
 </li>
 <li>
 Analyse promotional and launch orders to support accurate forecasting and demand planning.
 </li>
 <li>
 Prepare and deliver daily, weekly, monthly, and quarterly sales and stock reports.
 </li>
 <li>
 Manage demand and stock planning processes, ensuring optimal product availability.
 </li>
 <li>
 Communicate professionally, efficiently, and tactfully with customers, sales representatives, and related business partners via verbal and written channels.
 </li>
 </ul>
 
 
 
 
 
 Why you?
 
 
 <ul>
 <li>
 If you have a Bachelor&rsquo;s degree, preferably from Faculties of Engineering, Economics and Administrative Sciences.
 </li>
 <li>
 If you have at least 1 year of experience in logistics, shipment, or customer relations&mdash;preferably in the retail or apparel industry.
 </li>
 <li>
 If you have strong organizational and planning skills with the ability to multitask.
 </li>
 <li>
 If you are skilled in building strong relationships and communicating effectively with sales teams and customers.
 </li>
 <li>
 If you are highly proficient in MS Office applications and preferably have experience with SAP systems.
 </li>
 <li>
 If you are a detail-oriented, proactive, and solution-driven team player.
 </li>
 <li>
 Then you might be the team member we are looking for!
 </li>
 <li>
 We can&rsquo;t wait to meet dynamic, collaborative, and customer-focused candidates who share Mavi&rsquo;s passion for excellence and reflect our brand&rsquo;s genuine, innovative spirit.
 </li>
 </ul>
 
 
 
 
 you might be the team member we are looking for!
 
 
 
 
 
 We can&rsquo;t wait to meet unique, creative thinking, productive and innovative candidates, who match Mavi&rsquo;s brand spirit and closely follow fashion and global trends.
 
 
 
 
 
 
 *Driven by our &ldquo;All Blue. All Better. For All.&rdquo; strategy and empowered by our people-centric Mavi culture, we create a work environment where human rights are respected and diversity and differences are embraced. We promote gender equality and commit to equal opportunity in all our recruitment processes. In line with our Diversity and Inclusion Policy, we select and recruit employees based on their professional competencies and qualifications, regardless of their age, gender, sexual orientation, race, skin color, language, religious belief, spiritual and political ideology, ethnicity, economic status and health condition, disability, physical appearance, lifestyle and what they wear and support them in unlocking their potential.
 
 
</div>

Customer Relations Assistant

Emirates Talent Solution

Position Title: Customer Relations ExecutiveIndustry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob Overview:A leading property development company in Karachi is looking for an experienced and well-presented Customer Relations Executive to manage client interactions, property inquiries, and ensure a seamless customer experience throughout the sales and post-sales process.The ideal candidate should possess 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, with strong communication skills, a professional attitude, and the ability to manage high-profile clients with discretion and efficiency.Key ResponsibilitiesClient Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for client communication, ensuring timely and professional responses.</li><li>Build and maintain long-term relationships with existing and prospective clients.</li><li>Coordinate property viewings, client meetings, and follow-ups with the sales team.</li><li>Provide accurate information on payment schedules, project updates, and documentation.</li></ul>Post-Sales Support<ul><li>Guide clients through booking, documentation, and property handover stages.</li><li>Liaise with finance and legal teams for smooth transaction processes.</li><li>Maintain records of client interactions, feedback, and correspondence for continuous improvement.</li></ul>Administration &amp; Coordination<ul><li>Prepare and manage client files, agreements, and reports.</li><li>Support the sales and marketing departments with communication materials and client coordination.</li><li>Collaborate with management to enhance the overall client experience and service standards.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li></ul>Experience:<ul><li>5&ndash;7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Strong client-handling, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Highly organized, confident, and capable of multitasking effectively.</li><li>Professional appearance with strong interpersonal and presentation skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package based on experience.</li><li>Performance-based incentives.</li><li>Professional growth and learning opportunities.</li><li>A collaborative and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

LANCET GLASS AND METAL INDUSTRY

Job Title: Customer Relations ExecutiveIndustry: Glass Manufacturing Location: [Insert Location] Department: Sales / Customer Service Reports To: Sales Manager / Customer Service ManagerJob Summary:The Customer Relations Executive is responsible for managing client relationships, addressing customer inquiries, and ensuring timely communication between the production team and clients. The ideal candidate will have a strong understanding of glass manufacturing processes, excellent communication skills, and a customer-centric approach.Key Responsibilities:<ul><li>Act as the primary point of contact for customers, managing orders, inquiries, and feedback.</li><li>Coordinate with internal departments (production, logistics, quality assurance) to ensure timely delivery and resolution of client requests.</li><li>Maintain strong relationships with clients by providing regular updates on order status, delivery schedules, and any changes in production timelines.</li><li>Address and resolve customer complaints or issues efficiently, escalating complex matters when necessary.</li><li>Prepare and share quotes, product specifications, and technical documentation as required.</li><li>Maintain accurate customer records, communication logs, and order histories in CRM or ERP systems.</li><li>Support the sales team in identifying customer needs and promoting relevant products or solutions.</li><li>Collect and report customer feedback to assist in product or service improvement initiatives.</li><li>Ensure adherence to company policies and quality standards in all customer interactions.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>2+ years of experience in customer service or sales support, preferably in a manufacturing or industrial setting.</li><li>Familiarity with glass manufacturing processes and product types is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS Office and experience with CRM or ERP systems.</li><li>Strong problem-solving ability and attention to detail.</li><li>Ability to multitask and work effectively under pressure.</li></ul>Preferred Skills:<ul><li>Knowledge of industry-specific standards and terminology (e.g., tempered glass, laminated glass, float glass).</li><li>Experience working with supply chain or logistics teams.</li><li>Fluency in [local language] and English for effective client communication.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;18,000.00 per monthExperience:<ul><li>costumer relation executive : 1 year (Preferred)</li></ul>Work Location: In person

Customer Relationship Executive(female)

DLF Hospitality

<div>
 
 
 PURPOSE:
 
 
 
 To lead the Customer Relations operations team in delivering exceptional member experiences by overseeing service coordination, maintaining accurate member data, and driving engagement across club events and touchpoints. The role ensures personalized service, strengthens member relationships, and upholds the unit/club&rsquo;s premium standards while acting as the primary point of contact for members.
 
 
 
 
 
 KEY ORGANIZATIONAL RELATIONSHIPS
 
 
 
 
 Reports to
 
 : General Manager - Services
 
 
 
 Reporting Roles:
 
 Guest Relations Executives / Associates
 
 
 
 Interacts with
 
 :
 
 <ul>
 <li>
 External - Members, Guests, Residents, Vendors, Consultants, Service Providers
 </li>
 <li>
 Internal - Functional Leaders, Department Managers, Supervisors, Staff, and Contractual Staff
 </li>
 </ul>
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Drive Operational Excellence
 
 
 <ul>
 <li>
 Oversee daily member interactions, ensuring prompt and professional handling of queries, service requests, and feedback.
 </li>
 <li>
 Implement service delivery strategies to ensure seamless cross-department coordination and timely resolution of member concerns.
 </li>
 <li>
 Maintain accurate member profiles, preferences, and engagement history in CRM systems.
 </li>
 <li>
 Lead member onboarding processes, including orientations, welcome kits, and personalized follow-ups.
 </li>
 <li>
 Ensure consistent, high-quality communication of club events, updates, and services through both digital and print channels.
 </li>
 </ul>
 
 
 Applied Learning
 
 
 <ul>
 <li>
 Monitor member feedback, industry trends, and operational data to continuously improve services.
 </li>
 <li>
 Introduce and refine processes that enhance member engagement and operational efficiency.
 </li>
 <li>
 Promote a culture of ongoing learning through training, workshops, and best practice sharing within the team.
 </li>
 </ul>
 
 
 People Management
 
 
 <ul>
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 Recruit, mentor, and lead the Customer Relations team to deliver premium service and uphold brand values.
 </li>
 <li>
 Conduct regular team briefings, coaching sessions, and performance reviews aligned with service excellence goals.
 </li>
 <li>
 Foster cross-functional collaboration with F&amp;B, Housekeeping, Golf Operations, Front Office, and Events teams for unified service delivery.
 </li>
 </ul>
 
 
 Business &amp; Financial Acumen
 
 
 <ul>
 <li>
 Collaborate with the marketing and events teams to increase participation, revenue, and member engagement in club activities.
 </li>
 <li>
 Analyze service metrics, member participation trends, and satisfaction scores to inform strategic decisions.
 </li>
 <li>
 Oversee budget allocation for member engagement initiatives and ensure cost-effective service delivery.
 </li>
 </ul>
 
 
 Leadership
 
 
 <ul>
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 Act as the face of the club for VIP members, ensuring personalized attention and high standards of service.
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 Represent the club at key events, industry forums, and networking opportunities.
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 <li>
 Model professional conduct, decision-making excellence, and service etiquette for the team.
 </li>
 </ul>
 
 
 Culture &amp; Brand Ambassador
 
 
 <ul>
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 Champion the club&rsquo;s hospitality values, fostering an environment of warmth, personalization, and recognition.
 </li>
 <li>
 Create memorable experiences through thoughtful service touches and proactive engagement.
 </li>
 <li>
 Uphold the club&rsquo;s image through professional presentation and member-first conduct.
 </li>
 </ul>
 
 
 Managing Legal and Compliance Practices
 
 
 <ul>
 <li>
 Ensure all operations comply with club policies, membership rules, and legal regulations.
 </li>
 <li>
 Maintain confidentiality of member data and ensure secure handling of documentation.
 </li>
 <li>
 Oversee adherence to brand SOPs and service protocols.
 </li>
 </ul>
 
 
 Occupational Health &amp; Safety Responsibilities
 
 
 <ul>
 <li>
 Ensure OH&amp;S standards are integrated into daily service operations.
 </li>
 <li>
 Identify and address safety risks, maintaining readiness for emergencies.
 </li>
 <li>
 Oversee incident reporting, investigation, and preventive measures.
 </li>
 </ul>
 
 
 
 
 JOB REQUIREMENTS / HIRING PROFILE
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Graduate in Hospitality, Business Administration, or related field
 </li>
 </ul>
 
 
 WORK EXPERIENCE
 
 
 <ul>
 <li>
 6&ndash;8 years in guest relations or customer service, with at least 2 years in a supervisory/managerial role
 </li>
 </ul>
</div>

Customer Relations Manager

UNO Capital

Customer Relations ExecutiveAbout UNO CapitalAt UNO Capital, we are a leading authority in Citizenship by Investment and Residency by Investment programs, headquartered in the vibrant city of Dubai, United Arab Emirates. Our mission is to empower high-net-worth individuals and families to achieve global mobility, financial flexibility, and lasting security through expertly curated citizenship and residency solutions. Representing prestigious programs in countries such as Antigua &amp; Barbuda, Dominica, Saint Kitts &amp; Nevis, Portugal, Greece, and beyond, we provide seamless access to visa-free travel, wealth optimization, and familial stability with investment opportunities starting at USD 130,000. Join our dynamic, client-centric team and play a pivotal role in transforming lives through global citizenship.Position OverviewWe are seeking a dedicated and professional Customer Relations Executive to join UNO Capital&rsquo;s esteemed team. This multifaceted role combines exceptional client service, administrative support, and sales acumen within the exciting Citizenship by Investment industry. As the first point of contact for our valued clients, you will deliver outstanding experiences, provide administrative support to our Director, and contribute to our sales initiatives. If you are an organized, articulate, and motivated individual passionate about building meaningful client relationships, we invite you to join us in shaping brighter futures.Key Responsibilities<ul><li>Client Engagement via Phone: Efficiently handle incoming client inquiries, providing detailed information about our Citizenship by Investment and Residency programs, qualifying leads, and directing calls to the appropriate team members to ensure a seamless client experience.</li><li>Reception Management: Serve as the welcoming face of UNO Capital, greeting visitors, maintaining a professional and organized front office, managing mail and deliveries, and ensuring smooth daily operations at our Dubai headquarters.</li><li>Administrative Support for the Director: Provide part-time secretarial support to the Director, including scheduling meetings, managing calendars, drafting correspondence, and organizing documents to enhance executive efficiency.</li><li>Sales Initiatives: Proactively conduct outbound sales calls to engage prospective clients, promote our investment programs, follow up on leads, and collaborate with the team to drive business growth and achieve sales targets.</li><li>Team Collaboration: Work closely with colleagues to uphold UNO Capital&rsquo;s commitment to exceptional client service and contribute to a cohesive, high-performing office environment.</li></ul>Qualifications and Skills<ul><li>Proven experience in customer service, reception, or administrative roles; prior experience in sales or the investment/immigration industry is highly advantageous.</li><li>Outstanding communication and interpersonal skills, with a natural ability to build rapport with a diverse, international clientele.</li><li>Fluency in English or Russian (written and verbal); proficiency in an additional language (e.g., Arabic or Mandarin) is a strong asset, with a preference for native Russian speakers to serve our global client base.</li><li>Exceptional organizational and multitasking skills, with a keen eye for detail and a professional demeanor.</li><li>Proficiency in Microsoft Office Suite and familiarity with CRM tools.</li><li>Ability to thrive both independently and collaboratively in a fast-paced, dynamic environment.</li></ul>Work Schedule and Location<ul><li>Schedule: Full-time, Monday through Friday, 9:00 AM to 5:00 PM.</li><li>Location: On-site at our modern office in The Onyx Tower 2, The Greens, Dubai, UAE.</li></ul>Why Join UNO Capital?<ul><li>Competitive Compensation: Enjoy a competitive salary and comprehensive benefits package tailored to reward your contributions.</li><li>Career Growth: Unlock opportunities for professional development in the fast-growing global mobility and investment sector.</li><li>Supportive Culture: Thrive in a collaborative, innovative, and client-focused work environment that values your unique talents.</li><li>Meaningful Impact: Make a difference by helping clients achieve their dreams of global citizenship and financial freedom.</li></ul>How to ApplyIf you are passionate about delivering exceptional client experiences and eager to contribute to UNO Capital&rsquo;s mission, we would love to hear from you. Please submit your resume and a tailored cover letter to s.t.michael@uno-capital.com. For more information about our company and services, visit www.uno-capital.com.UNO Capital is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per month

Customer Relations Executive

International Free Zone Authority | IFZA

<div>
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
 
 </li>
 <li>
 Issuing quotes and providing license-related documentation to clients and professional partners
 
 </li>
 <li>
 Monitoring and updating the CRM system regularly when managing a portfolio of work
 
 </li>
 <li>
 Accurately analyzing the content of all documentation such as passports, application forms and resolutions
 
 </li>
 <li>
 Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
 
 </li>
 <li>
 Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
 
 </li>
 <li>
 Fostering long-lasting business relationships with clients and professional partners
 
 </li>
 <li>
 Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
 
 </li>
 <li>
 Operating closely with sales, finance, and renewals departments
 
 </li>
 <li>
 Performing other job-related duties as assigned by Management
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Full English proficiency is required
 
 </li>
 <li>
 Additional spoken languages are a plus
 
 </li>
 <li>
 Intermediate computer literacy is required e.g., MS Office
 
 </li>
 <li>
 Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
 
 </li>
 <li>
 Strong attention to details
 
 </li>
 <li>
 Customer Service and Client Relationship Management experience is advantageous
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 As an employee of IFZA, you can expect:
 
 
 <ul>
 <li>
 24 working days as annual leave
 
 </li>
 <li>
 Annual flight home
 
 </li>
 <li>
 Life insurance plan
 
 </li>
 <li>
 Medical insurance plan (with the option to upgrade at your own cost)
 
 </li>
 <li>
 Bonus scheme (in relevant departments)
 
 </li>
 <li>
 Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
 
 </li>
 </ul>
</div>

Client Relations Officer

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