customer relations assistant

Fairfax County Government

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$49,589.49 - $82,649.01 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>RESTON (EF08), VA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>FT Hourly W BN</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>26-00530</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Reston Community Center</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/11/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>4/17/2026 11:59 PM Eastern</div>
</div></div><div><div><div><b>Pay Grade</b></div>
</div><div><div>S17</div>
</div></div></div><div><div><div><div><b>Posting Type</b></div>
</div><div><div>Open to General Public</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Job Announcement</b></h2></div>
<div><p>This position oversees the daily operations of RCC&rsquo;s customer service functions, ensuring adherence to established policies, procedures, and service standards. Manages customer service desk activities, oversees patron interaction with the registration system, and resolves complex or non routine issues requiring interpretation of RCC policies. Employees in this position are required to actively participate in the Attendant On Duty (AOD) system to ensure the safety and well-being of both staff and patrons.<br>
<br>
Duties include maintaining and troubleshooting assigned areas of the RecTrac database, conducting administrative analysis, preparing daily operational communications, and coordinating the onboarding and orientation of new customer service staff. Administers the processing of refunds, cancellations, waitlists, and fee waiver applications in compliance with RCC guidelines, ensuring accurate documentation, reconciliation, and reporting while recommending program improvements as needed. Provides direct supervision to a team of full time and part time Customer Service Representatives, supporting recruitment, hiring, coaching, performance management, and payroll activities in coordination with the Customer Relations Director. Through effective oversight, documentation, and operational coordination, ensures the efficient delivery of customer service functions and supports RCC&rsquo;s mission of providing responsive, equitable service to the community.<br>
<br>
<b>Note: </b>This is a full-time, 40-hour per week position. The assigned functional areas of the position are general administrative support and customer service/front desk support.</p></div>
<div><h2 class="jobSectionHeader"><b>Illustrative Duties</b></h2></div>
<div><p><i>(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)</i><br>
<br>
<i>General Financial Duties</i></p><br>
<ul><li>
Recommends changes to agency/work unit administrative policies, procedures and methods;</li><li>
Uses existing spreadsheets and databases to interpret and organize resource information;</li><li>
Provides customized reports to analysts or others in the unit.</li></ul><i>
Accounting</i><ul><li>
Supervises staff performing clerical accounting duties at the Asst. II and III levels;</li><li>
Resolves problems by performing qualitative review of individual cases;</li></ul><i>
Communication</i><ul><li>
Independently composes original correspondence (e.g., preparation of replies to non-technical requests) for the executive/work unit head's review and signature;</li><li>
Coordinates data collection and provides information to others including executive/work unit head;</li><li>
Explains policies of the functional area (e.g., purchasing, travel, and leave).</li></ul><i>
Office Management</i><ul><li>
Performs/supervises several administrative functions (e.g., records management, reception);</li><li>
Manages a small work unit;</li><li>
Analyzes short-term administrative needs of the unit (e.g., status of supplies and equipment, determining if work order is needed);</li><li>
Notifies relevant individuals of work progress and inquires as to its status.</li></ul><i>
General Administrative</i><ul><li>
Develops filing systems (paper and/or electronic);</li><li>
Develops internal mailing processes and procedures;</li><li>
Prepares non-routine responses to correspondence;</li><li>
May supervise general administrative functions.</li></ul><i>
Receptionist/Public Contact</i><ul><li>
Oversees or resolves non-routine/difficult situations based on knowledge and interpretation of established policies &amp; procedures;</li><li>
Interprets county rules &amp; regulations to employees, management, and the public using discretion as to proper application.</li></ul><i>
Word Processing/Typing</i><ul><li>
Develops macros;</li><li>
Serves as unit expert or lead over other clerical/administrative positions.</li></ul><i>
Information Systems/Software</i><ul><li>
Develops macros;</li><li>
Creates and maintains databases;</li><li>
Generates unique reports;</li><li>
Creates complex spreadsheets for work unit;</li><li>
Diagnoses and resolves simple software/hardware problems;</li><li>
May supervise.</li></ul><i>
Payroll</i><ul><li>
Prepares and/or supervises preparation of complex payroll (e.g., shift differential, overtime, multiple grants, 56 hour workweek, FLSA).</li><li>
Researches payroll issues (e.g., overtime, leave hours).</li><li>
Interprets policies &amp; procedures.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Knowledge Skills and Abilities</b></h2></div>
<div><p>(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)<br>
<br>
Knowledge and understanding of the programs or activities of the unit served, as well as of the county and departmental administrative guides;<br>
Position may require knowledge of basic principles and methods of a technical or professional field.<br>
<br>
<i>Math Skills</i></p><ul><li>
Basic math skills.</li></ul><i>
Word Processing/Typing</i><ul><li>
Intermediate skills in use of applicable Microsoft Office Word.</li></ul><i>
PC Skills</i><ul><li>
Intermediate skills in the use of applicable Microsoft Office Suite software;</li><li>
Intermediate skills in the use of agency specific software applications.</li></ul><i>
Communication</i><ul><li>
Ability to communicate well through written and oral means.</li></ul><i>
Information Abilities</i><ul><li>
Ability to gather, integrate, and analyze simple data.</li></ul><i>
Interpersonal Abilities</i><ul><li>
Ability to establish and maintain effective working relationships with both external and internal contacts.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Employment Standards</b></h2></div>
<div><p><b>MINIMUM QUALIFICATIONS:</b><br>
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).<br>
<br>
<b>CERTIFICATES AND LICENSES REQUIRED:</b><br>
First Aid/CPR Certifications within 12 months of hire.<br>
<br>
<b>NECESSARY SPECIAL REQUIREMENTS:</b><br>
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.<br>
<br>
<b>PREFERRED QUALIFICATIONS:</b></p><br>
<ul><li>
Two years of front-line administrative and customer service experience supporting staff in a recreational environment.</li><li>
Experience with basic Microsoft Applications and enterprise systems such as SAP (FOCUS), SharePoint, or similar system.</li><li>
One year of experience supervising staff.</li><li>
Two years of experience using recreational software such as RecTrac, Active Net, Civic Rec, or similar system.</li></ul><br>
<b>
PHYSICAL REQUIREMENTS:</b><br>
Duties are generally sedentary and performed in an office environment. Periodically requires the ability to stand for several hours and to lift moderately heavy items, such as boxes of paper weighing up to 50 lbs. Ability to operate keyboard driven equipment, phone and retrieve documents from file cabinet. All duties performed with or without reasonable accommodations.<br>
<br>
<b>SELECTION PROCEDURE:</b><br>
Panel interview and may include exercise.<br>
<br>
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.<br>
<br>
<b>Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.</b><br>
<br>
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.<p>
#LI-LD1</p></div></div></div><p></p>

Customer Relations Assistant Director (Administrative Assistant IV)

Aisle & Abroad

<div>
 <strong>
  Position Overview
  <br/>
 </strong>
 We are seeking a professional and service-oriented
 <strong>
  Client Relations Assistant
 </strong>
 to support client communication and coordination efforts. This role focuses on maintaining positive client interactions, assisting with inquiries, and helping ensure a smooth and consistent experience throughout the process.
 <br/>
 <br/>
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy building strong client relationships in a virtual environment.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with managing client communications, inquiries, and follow-ups
  </li>
  <li>
   Provide timely and professional responses to client questions and requests
  </li>
  <li>
   Support coordination tasks including scheduling and updates
  </li>
  <li>
   Maintain accurate records of client interactions and communications
  </li>
  <li>
   Help ensure a consistent and positive client experience
  </li>
  <li>
   Collaborate with team members to support client needs
   <br/>
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   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Excellent organizational and time management abilities
  </li>
  <li>
   Ability to work independently in a remote setting
  </li>
  <li>
   Detail-oriented with strong follow-through
  </li>
  <li>
   Comfortable using email, messaging platforms, and online systems
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred (Not Required)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in customer service, client relations, or administrative support
  </li>
  <li>
   Interest in travel, hospitality, or event-related services
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible remote work environment
  </li>
  <li>
   Structured onboarding and ongoing support
  </li>
  <li>
   Opportunities for growth and advancement based on performance
  </li>
  <li>
   Supportive and collaborative team environment
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment
  <br/>
 </strong>
 This is a remote role requiring a reliable internet connection and the ability to stay organized and responsive in a virtual workspace.
 <br/>
 <br/>
 <strong>
  Apply Today
  <br/>
 </strong>
 If you enjoy working with clients, supporting communication, and contributing to a positive overall experience, we encourage you to apply.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Client Relations Assistant | Travel Reservations | (Remote)

Bellefontaine Cemetery and Arboretum

<p>Position/Title: Customer Relations Administrator</p><p>Reports to: President &amp; CEO and General Manager</p><p>Position Summary:</p><p>The Customer Relations Administrator provides daily administrative assistance to BCA Sales Staff; assists the General Manger and President/CEO with special projects; and assists BCA families as needed. The role requires a high degree of professionalism, discretion, organizational skill, and the ability to anticipate needs, think proactively, and adapt to changing priorities.</p><p>Bellefontaine Cemetery and Arboretum is a historic, nonprofit cemetery and Level III arboretum serving families and the community through responsible stewardship, preservation, and professional service. In all responsibilities, this position plays an important role in ensuring operational excellence, clear internal coordination, and consistent, high-quality service to the families and visitors we serve.</p><p>Phone calls regarding this position will not be accepted.</p><p><b>Remote Work: </b>Remote work is not available for this position. This role requires on-site, in-person work to perform essential job duties.</p><p>Essential Duties and Responsibilities:</p><ul><li>Supporting sales staff with transactions and customer follow-up, including but not limited to preparing contracts and documents, obtaining signatures (in-person or electronically), processing payments, coordinating installment payments, etc.</li><li>Answering phones and qualifying leads.</li><li>Processing first call/interment orders.</li><li>Review and process sales and funeral contracts and payments, including but not limited to scanning, archiving, and making copies.</li><li>Managing and programming databases and other confidential records related to sales efforts; associated database cleaning and record entry; maintaining sales-related customer data; updating records as needed.</li><li>Guiding tasks toward meeting sales goals and more efficient processes.</li><li>Creating and generating sales reports and correspondence, including but not limited to weekly and monthly sales reports; status and property reports; mass communications; etc.</li><li>Bookkeeping and monthly/year-end reconciling with finance; sales budget preparation.</li><li>Plan and manage the annual Memorial Glow, including but not limited to preparing the email invitation list, lantern labels, ordering supplies, and event coordination with appropriate BCA staff.</li><li>Plan and manage the annual Holiday Remembrance, including but not limited to preparing the email invitation list, preparing remembrance ornaments, ordering supplies, and event coordination with appropriate BCA staff.</li><li>Confirm and order memorial markers for Angels Rest burials.</li><li>Manage annual spring and holiday greenery orders, including but not limited to newsletter articles, mass email communication, and distribution coordination with appropriate BCA staff.</li><li>Provide backup support and coverage to the Office Manager and part-time Administrative Assistant, including but not limited to answering phones, admitting office access, taking interment orders, etc.</li><li>Other related responsibilities and duties as deemed appropriate by managers.</li></ul><p>Supports staff:</p><ul><li>Supports the President, General Manager, VP of Customer Relations, and Office Manager when needed.</li></ul><p>Strengthens culture:</p><ul><li>Adheres to Company Core Values and follows Company Code of Conduct.</li></ul><p>Work Schedule Requirements:</p><p>As an exempt position, work hours may vary based on organizational needs.</p><p>Qualifications and Requirements:</p><ul><li>Minimum of three (3) years of professional administrative support experience and/or customer service.</li><li>High Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.</li><li>Proficiency with Adobe Acrobat.</li><li>Experience with Salesforce preferred.</li><li>Demonstrated proficiency in the responsibilities and tasks outlined in this job posting.</li><li>Professional and positive demeanor with strong interpersonal and communication skills.</li><li>Forward-thinking and proactive, with the ability to anticipate needs, problem-solve independently, and pivot effectively in a dynamic environment.</li><li>Ability to manage shifting priorities, exercise sound judgment, and maintain strict confidentiality.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><p>Education:</p><ul><li>Associate&rsquo;s degree preferred.</li></ul><p>Physical Demands:</p><ul><li>Ability to lift and carry up to 50 pounds unassisted.</li><li>Ability to sit, stand, bend, and reach for extended periods of time.</li><li>Ability to work primarily in an office environment, with occasional outdoor work on cemetery grounds.</li></ul><p>Position Details:</p><ul><li>Full-time, exempt position.</li><li>Annual salary range: $63,000-65,000 commensurate with experience.</li><li>Employment is contingent upon successful completion of a background check and lift test prior to hire.</li><li>Excellent benefits package offered.</li></ul><p>Schedule:</p><ul><li>Primarily day shift, Monday-Friday 8:00 am-4:30 pm.</li><li>Occasional evening and weekend work required.</li></ul><p>Work Location: In-person position at one primary location.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Microsoft Excel: 2 years (Preferred)</li><li>Microsoft Word: 2 years (Preferred)</li><li>Microsoft Outlook: 2 years (Preferred)</li><li>Adobe Acrobat: 2 years (Preferred)</li></ul><p>Job Type: Full-time</p><p>Pay: $63,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Relations Administrator

The Doris Duan-Young Autism Center

<p><b>Client Relations Officer (Female / Arabic &amp; English Speaker)</b></p><p><b>Full-time/ Admin / Dubai Healthcare City</b></p><p><i><b>Be part of DDY - Expertise That Cares!</b></i></p><p><b>The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City</b>. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials, accreditations, and certifications.</p><p>We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.</p><p>This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li><b>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</b></li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul><p><b>Requirements:</b></p><ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li><b>Fluency in Arabic and English (spoken and written) is mandator</b>y.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent <b>negotiation skills</b> and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul><p><b>If you are interested, please share your CV with hr@ddydubai.com or drop your CV directly to the HR team via WhatsApp +971 55 524 8075</b></p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Health care preferbly in rehabilitation/autism center: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li></ul><p>Work Location: In person</p>

Client Relations Officer (CRO)

Al-Futtaim

<div>
 <strong>
  Job Requisition ID:
 </strong>
 175946
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Customer Services Assistant - Smaland is responsible for delivering exemplary customer service in the play facility of Smaland at IKEA Egypt. The role requires managing entry policies, adhering to child care standard operating procedures (SOPs), and ensuring a friendly and professional service. This position plays a crucial part in maintaining the safety and entertainment of children while also engaging with parents and guardians. As an integral part of the Customer Relations team, the role contributes to enhancing overall customer satisfaction and upholding IKEA's brand standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do:
  <br/>
  <br/>
 </strong>
 Customer Interaction
 <br/>
 <br/>
 <ul>
  <li>
   Greet and welcome mothers/guardians with their children on arrival at Smaland.
  </li>
  <li>
   Explain the Smaland admission policy in a friendly and professional manner.
  </li>
  <li>
   Entertain children with activities based on the Commercial Calendar.
  </li>
  <li>
   Ensure child safety is prioritized while in Smaland.
  </li>
  <li>
   Make announcements and page parents if there is any issue with the children in the playroom area.
  </li>
  <li>
   Handle routine customer complaints promptly and courteously.
  </li>
  <li>
   Provide a safe environment for children within the area.
  </li>
  <li>
   Rotate to work at the Information desk to greet customers and address inquiries.
   <br/>
   <br/>
  </li>
 </ul>
 Operational Duties
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 <ul>
  <li>
   Adhere to all system and emergency procedures as per policy.
  </li>
  <li>
   Brief the Duty Manager on complaints requiring management assistance.
  </li>
  <li>
   Ensure all emergency procedures are followed.
  </li>
  <li>
   Utilize ICSS, Brand Capital, Call Center Reports, CRM Reports, Duty Manager Report, HUTI Program, and Safety Checklists.
  </li>
  <li>
   Review SOP and maintain high standards as per the brand requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effective communication skills.
  </li>
  <li>
   Child care and child safety knowledge.
  </li>
  <li>
   Strong interpersonal skills.
  </li>
  <li>
   Problem-solving capabilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Qualifies You For The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma.
  </li>
  <li>
   Local qualification in Child Care according to relevant country standards.
  </li>
  <li>
   First Aid qualification.
  </li>
  <li>
   Minimum of 2 years experience in a similar role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Al-Futtaim Group Real Estate
  <br/>
  <br/>
 </strong>
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 <br/>
 <br/>
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
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 <br/>
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 <br/>
 <br/>
 <strong>
  About Al-Futtaim Malls
  <br/>
  <br/>
 </strong>
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 <br/>
 <br/>
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 <br/>
 <br/>
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 <br/>
 <br/>
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 <br/>
 <br/>
 <strong>
  About Al-Futtaim Engineering &amp; Technologies
  <br/>
  <br/>
 </strong>
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 <br/>
 <br/>
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 <br/>
 <br/>
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 <br/>
 <br/>
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>


Shopping Experience Assistant

The Bank of Missouri

<div><p><b>Working at The Bank of Missouri</b></p><p>
At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.</p><p><b>
About our Company
</b></p><p>Staying in business for more than 125 years is hard. Really hard. If you think about it, we&rsquo;ve endured many events, like the Great Depression and two World Wars. We&rsquo;ve survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation!
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We&rsquo;ve built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.</p><p><b>
About this job:</b></p><p>
The Customer Relationship Assistant (CRA) performs a variety of tasks, the most important of which involves serving as the first point of contact for our customers. The CRA is expected to maintain the highest standard of service while providing assistance to current and potential customers who seek guidance with routine transactions, have questions about new services and products or have issues they may be experiencing.
</p><p><b>Here are some of the great benefits you will enjoy as a member of our team:</b></p><ul><li>
Competitive Salary</li><li>
Personal paid time off, as eligible and paid holidays
</li><li>401K and Employee Stock Option Plan, as eligible</li><li>
Generous medical, dental, vision, life and disability insurance
</li><li>Fitness reimbursement</li><li>
Learning, development and growth opportunities</li></ul><p><b>
As a</b><b> Customer Relationship Assistant you </b><b>will:</b></p><ul><li>
Understand and protect all customer information. Adhere to all customer confidentiality procedures.</li><li>
Proactively engage customers with each interaction to build strong relationships
</li><li>Accurately and efficiently process a wide variety of monetary transactions while adhering to the Bank&rsquo;s procedures.</li><li>
Confidently know our bank products and explain the benefits to our customers.
</li><li>Actively listen to the customer in daily interactions and offers product recommendations when the product fills a financial need.
</li><li>Balance cash drawers while adhering to bank policies</li><li>
Play an active role in assisting the customer with problems or questions</li><li>
Build, develop and maintain partnerships with team members to enhance the customer experience</li><li>
Be an active participant in your own personal and professional development</li><li>
Complete required training in a timely manner.</li></ul><p><b>
Qualifications for Success:</b></p><ul><li>
High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience.</li><li>
Customer service and cash handling skills are preferred.</li><li>
Must be eager and willing to learn.</li></ul><p><b>
The Bank of Missouri is an Equal Opportunity Employer</b></p></div>

Customer Relationship Assistant

Bass Pro Shops

<b>POSITION SUMMARY:</b><br>
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
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<b>ESSENTIAL FUNCTIONS:</b><br>
<ul>
<li>Secures all firearms brought into the store with trigger locks.</li>
<li>Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.</li>
<li>Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.</li>
<li>Greets all customers as they enter the store in a friendly and outgoing manner.</li>
<li>Handles customers merchandise returns; complete refund / exchange paperwork.</li>
<li>Sorts returns by category and return to proper area.</li>
<li>Sells appropriate Hunting and Fishing Licenses.</li>
<li>Handles and administers all incentive and reward programs.</li>
<li>Remains product knowledgeable.</li>
<li>Remains aware of advertised sales.</li>
<li>Keeps work area clean, neat and well stocked with supplies.</li>
<li>Follows all Company Policies and Procedures.</li>
<li>Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:</li>
<li>identifying and evaluating customers needs</li>
<li>making product recommendations based off this analysis</li>
<li>promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.</li>
<li>ALL OTHER DUTIES AS ASSIGNED.</li>
</ul>
<b>EXPERIENCE/QUALIFICATIONS:</b><br>
<ul>
<li>Minimum Degree Required: High school diploma or equivalent experience.</li>
</ul>
<b>KNOWLEDGE, SKILLS, AND ABILITY:</b><br>
<ul>
<li>Ability to calculate figures such as discounts and make change to customers</li>
<li>Ability to communicate in a friendly and professional manner to our customers and other associates</li>
<li>Ability to establish and maintain effective working relationships with Management, coworkers and customers</li>
<li>Ability to operate computerized Point of Sale register system</li>
</ul>
<b>TRAVEL REQUIREMENTS:</b><br>
<ul>
<li>N/A</li>
</ul>
<b>PHYSICAL REQUIREMENTS:</b><br>
<ul>
<li>Constantly stand and/or walk during shift</li>
<li>Constantly communicate with others to exchange information</li>
<li>Constantly repeat motions that may include the wrists, hands and/or fingers</li>
<li>Occasionally ascend or descend ladders, stairs, ramps, etc.</li>
<li>Occasionally work in low or high temperatures</li>
<li>Occasionally work in noisy environments</li>
<li>Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)</li>
</ul>
<b>INDEPENDENT JUDGEMENT:</b><br>
<ul>
<li>Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.</li>
</ul>
<b>Part Time Benefits Summary:</b><br>
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
<br><br>
<ul>
<li>Dental</li>
<li>Vision</li>
<li>Voluntary benefits</li>
<li>401k Retirement Savings</li>
<li>Paid holidays</li>
<li>Paid vacation</li>
<li>Bass Pro Cares Fund</li>
<li>And more!</li>
</ul>
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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Reasonable Accommodations
<br>Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
<br>If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us athrcompliancebasspro.com.
<br>Bass Pro Shops

Customer Relations Associate

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