customer relations assistant

Defense Holdings, Inc.

Defense Holdings, Inc. (DHi)
 Location: Hybrid (US)
 Employment Type: Full-Time
 Department: Client Services / Support
 Reports To: Client Services Manager
 
Position Summary
 
Defense Holdings, Inc. (DHi) is seeking an Administrative Assistant – Client Relations to support the Client Services team with day-to-day administrative tasks and help maintain positive relationships with clients. The ideal candidate will be a proactive and organized individual, responsible for managing client communications, organizing meetings, and ensuring that client needs are met in a timely and professional manner.
 
Key Responsibilities
 
Client Communication & Support
 
<ul>
<li>Serve as the primary point of contact for clients, responding to inquiries and requests in a professional manner.</li>
<li>Maintain detailed records of client interactions and ensure follow-up on outstanding issues.</li>
<li>Coordinate meetings, calls, and other client-related activities to ensure timely responses.</li>
</ul>
Administrative Support
 
<ul>
<li>Provide administrative support to the Client Services team, including scheduling appointments, preparing documents, and maintaining files.</li>
<li>Assist in preparing reports, presentations, and other client-facing materials.</li>
<li>Maintain and update client databases, ensuring accurate and up-to-date information.</li>
</ul>
Required Qualifications
 
<ul>
<li>Associate's degree in Business Administration, Communications, or a related field.</li>
<li>2+ years of experience in administrative support, particularly in client relations or customer service.</li>
<li>Strong organizational, communication, and time management skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Experience in client services or customer-facing roles in a corporate environment.</li>
<li>Familiarity with CRM software.</li>
</ul>
Core Competencies
 
<ul>
<li>Client-Focused: Strong customer service orientation with the ability to build and maintain client relationships.</li>
<li>Organizational Skills: Ability to manage multiple tasks and prioritize effectively.</li>
<li>Communication: Strong written and verbal communication skills.</li>
</ul>
Work Environment
 
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>Occasional travel may be required.</li>
</ul>
Compensation & Benefits
 
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
 
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
 
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Administrative Assistant - Client Relations

Sunday Bazar

Vacancy Announcement: Customer Relations Officer (Female Preferred)Company: Sunday Bazar Office Location: Model Colony, Gulshan-e-Jami, Malir &ndash; Karachi Employment Type: Full-Time (On-Site) Working Days: Monday &ndash; Saturday Ramadan Office Hours: 10:00 AM &ndash; 5:00 PM Monthly Compensation: Market CompetitiveAbout the RoleWe are currently inviting applications for a Customer Relations Officer who can effectively manage customer interactions and support service-related operations. The individual will be responsible for handling inquiries, coordinating with internal teams, and ensuring customers receive timely and satisfactory responses.The ideal candidate should demonstrate confidence, patience, and a customer-first attitude in every interaction.Key Responsibilities<ul><li>Handle incoming customer queries through calls, WhatsApp, and online platforms.</li><li>Resolve complaints professionally while ensuring quick turnaround time.</li><li>Coordinate with departments such as Inventory, Marketing, and Product Listings for issue resolution.</li><li>Keep accurate records of customer conversations and case updates.</li><li>Follow up on pending matters to ensure complete customer satisfaction.</li><li>Maintain a courteous and professional tone while representing the company.</li></ul>Candidate Requirements<ul><li>Education: Minimum Intermediate; Bachelor&rsquo;s degree preferred.</li><li>Experience: At least 1 year in a customer service or support role.</li></ul>(Candidates with excellent communication skills but no prior experience may also apply.)<ul><li>Language Skills: Strong verbal and written command of English and Urdu.</li><li>Core Competencies:</li><li>Effective communication and convincing ability</li><li>Calm and composed attitude under pressure</li><li>Problem-solving mindset</li><li>Professional approach to customer handling</li><li>Preference: Female candidates are encouraged to apply.</li></ul>What We Offer<ul><li>Positive and professional workplace culture</li><li>Growth and learning opportunities</li><li>Monthly incentives based on performance</li></ul>How to ApplySend your updated resume to: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Handling: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Relations Officer (Female Preferred)

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175946
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Services Assistant - Smaland is responsible for delivering exemplary customer service in the play facility of Smaland at IKEA Egypt. The role requires managing entry policies, adhering to child care standard operating procedures (SOPs), and ensuring a friendly and professional service. This position plays a crucial part in maintaining the safety and entertainment of children while also engaging with parents and guardians. As an integral part of the Customer Relations team, the role contributes to enhancing overall customer satisfaction and upholding IKEA's brand standards.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Interaction
 
 
 <ul>
 <li>
 Greet and welcome mothers/guardians with their children on arrival at Smaland.
 </li>
 <li>
 Explain the Smaland admission policy in a friendly and professional manner.
 </li>
 <li>
 Entertain children with activities based on the Commercial Calendar.
 </li>
 <li>
 Ensure child safety is prioritized while in Smaland.
 </li>
 <li>
 Make announcements and page parents if there is any issue with the children in the playroom area.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Provide a safe environment for children within the area.
 </li>
 <li>
 Rotate to work at the Information desk to greet customers and address inquiries.
 
 
 </li>
 </ul>
 Operational Duties
 
 
 <ul>
 <li>
 Adhere to all system and emergency procedures as per policy.
 </li>
 <li>
 Brief the Duty Manager on complaints requiring management assistance.
 </li>
 <li>
 Ensure all emergency procedures are followed.
 </li>
 <li>
 Utilize ICSS, Brand Capital, Call Center Reports, CRM Reports, Duty Manager Report, HUTI Program, and Safety Checklists.
 </li>
 <li>
 Review SOP and maintain high standards as per the brand requirements.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Effective communication skills.
 </li>
 <li>
 Child care and child safety knowledge.
 </li>
 <li>
 Strong interpersonal skills.
 </li>
 <li>
 Problem-solving capabilities.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School diploma.
 </li>
 <li>
 Local qualification in Child Care according to relevant country standards.
 </li>
 <li>
 First Aid qualification.
 </li>
 <li>
 Minimum of 2 years experience in a similar role.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Shopping Experience Assistant

New Life Cosmetic Surgery and Medspa

* We will be reviewing resumes of those who send a less than 2 minute video to: newlifergvcosmetic2@gmail.com; answering the following questions:1. Explain the factors involved with excellent customer service.2. Tell us why you want to work in aesthetic/wellness medicine. 3. What are you motivated by?Medical Assistant &ndash; Guest Relations SpecialistNew Life Cosmetic Surgery &amp; MedSpa is seeking a polished, professional Medical Assistant &ndash; Guest Relations Specialist to join our luxury aesthetic practice in Boerne, Texas. This hybrid role blends hands-on medical assisting with concierge-level guest service, scheduling, and sales support.What You&rsquo;ll Do:Provide exceptional, concierge-level guest experience Assist providers with pre-op, post-op, clinic visits, and aesthetic treatments Escort and prepare patients, take photos, document in EMR Perform IM/SC injections per protocol Support surgery prep, turnover, and discharge workflow Answer phones, schedule appointments, check in/out guests Collect payments and deposits; follow financial policies Educate guests on services and skincare within scope Support sales, rebookingQualifications:Medical Assistant certification Aesthetic/medspa, cosmetic surgery, or dermatology experience preferred Comfortable with EMR, scheduling systems, and computers Strong communication and customer service skills Professional, detail-oriented, and able to multitaskWe&rsquo;re Looking For Someone Who Is:Polished and guest-focused Team-oriented and dependable Comfortable in a fast-paced clinical environment Coachable and eager to growJob Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>401(k) matching</li><li>Employee discount</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Do you have experience in wellness, medspa, or surgical services?</li></ul>License/Certification:<ul><li>Certified Medical Assistant (Required)</li></ul>Work Location: In person

Medical Assistant Guest Specialist (2+ experience needed)

Flowdesk BPO

We are looking for a proactive Client Relations &amp; Store Specialist to manage our eBay store, provide excellent customer service, and handle UK client relations. Full training will be provided.Requirements:Fluent in English (speaking &amp; writing)Ready to undergo eBay trainingHandle store operations, customer service, and virtual assistant tasks.Good communication and client-handling skillsPerks: Full training provided Work from officeOpportunity to grow in e-commerce &amp; international client handlingApply via: hr@flowdeskbpo.com , sharmeen.iqbal@flowdeskbpo.comJob Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

Client Relations & ECOM Specialist (Female)

Search 10000+ Customer relations assistant jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 customer relations assistant jobs Near Me

Administrative Assistant - Client Relations

Administrative Assistant - Client Relations

Administrative Assistant - Client Relations

Customer Relations Officer (Female Preferred)

Shopping Experience Assistant

Medical Assistant Guest Specialist (2+ experience needed)

Client Relations & ECOM Specialist (Female)