customer relations associate

IAID Performing Arts - Qatar

<div>
 <strong>
  Minimum Of 2-3 Years Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Bachelor's Degree
  <br/>
  <br/>
 </strong>
 <em>
  IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity.
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 </em>
 <em>
  A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City the Academy is supported with fully equipped dance, music and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID with a committed team of professionals maintains quality courses that meet international standards and certifications.
  <br/>
  <br/>
 </em>
 Join us as a
 <strong>
  Client Relations Associate.
 </strong>
 This role is responsible for lead generation via the process of identifying and cultivating potential customers for the profitability of the business. The role is responsible for managing new and existing clients by providing quality and consistent customer service at all times.
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 <strong>
  Requirement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduate of any bachelor&rsquo;s degree (preferably Marketing or Business) or equivalent.
  </li>
  <li>
   Minimum of two (2) to three (3) years of experience in the same or related position (with supervisory experience a plus).
  </li>
  <li>
   Background in corporate sales, business development and developing/executing marketing campaigns to name a few.
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   <br/>
  </li>
 </ul>
 <strong>
  What Is In Store For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Career Growth (Entry Level &ndash; Director&rsquo;s Level)
  </li>
  <li>
   Tax Free-Remuneration
  </li>
  <li>
   Value-added Benefits (Accommodation, Transportation, Air Ticket, Visa and many more)
  </li>
  <li>
   High-caliber Professionalism
  </li>
  <li>
   Exposure to diverse culture and nationalities
  </li>
  <li>
   Communication Skills Upgrade
  </li>
  <li>
   Fun &amp; Learning Environment
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  </li>
 </ul>
 <strong>
  If you share the same passion as us, then come and join our team!
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 </strong>
 <strong>
  You may send your CV and portfolio at
  <em>
   resume@iaidonline.org
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   <br/>
  </em>
 </strong>
 <strong>
  (Qualified candidates will be contacted by the IAID HR Team)
 </strong>
</div>


Client Relations Associate

NBT Bank

<div>Pay Range: $18.50 - $20.81<div></div>
The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.<div></div><div>
Education and Experience:</div><ul><li>
High School Diploma or Equivalent</li><li>
Minimum one year experience in related banking positions or equivalent sales/customer service experience</li></ul><div></div><div>
Skills and Abilities:</div><ul><li>
Excellent listening &amp; communication skills</li><li>
Ability to approach, identify and have conversations with customers and identify needs and opportunities</li><li>
Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills</li><li>
Ability to function in a fast paced, ever-changing environment</li><li>
Ability to work well with people as a team</li><li>
Proficient computer skills</li></ul><div></div><div>
Tasks Performed:</div><ul><li>
65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms &amp; reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company.</li><li>
25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner.</li><li>
5% Participates in community events that support efforts with the Community Reinvestment Act CRA.</li><li>
5% Performs other duties as assigned and required.</li></ul><div></div><div>
Physical Requirements:</div><ul><li>
Communicate effectively with internal and/or external customers</li><li>
Stationary 50% of time</li><li>
Move about within or between locations</li><li>
Bend, Twist, Crouch, Squat</li><li>
Move Objects to Maximum 20 lbs</li></ul><div></div><div>
Why Work at NBT</div><div>
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community &ndash; because your success drives our success.</div><div></div><div>
Wellbeing</div><div>
At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.</div><div></div><div>
Community Involvement</div><div>
NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.</div><div></div><div>
Culture</div><div>
NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.</div><div></div><div>
Career Development</div><div>
Whether you&rsquo;re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.</div><div></div><div>
Total Rewards</div><div>
NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives &ndash; ensuring you feel valued every step of the way.</div><div></div><div>
Business Stability</div><div>
NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.</div><div></div><div>
Benefits for Full-Time Employees:</div><ul><li><div>
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.</div></li><li><div>
Parental Leave: Six weeks of paid leave at 100% of your salary.</div></li><li><div>
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</div></li><li><div>
Dental and Vision Coverage: Ensuring your overall health and well-being.</div></li><li><div>
Flexible Spending Accounts: For healthcare and dependent care expenses.</div></li><li><div>
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.</div></li><li><div>
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.</div></li><li><div>
Voluntary Benefits: Including hospital, accident, and critical illness coverage.</div></li><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.</div></li><li><div>
Adoption Assistance: Supporting your growing family.</div></li><li><div>
Tuition Reimbursement: Invest in your education and career growth.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Pet Insurance: For all your furry friends.</div></li><li><div>
Financial and Banking Services: Various banking services benefits and financial planning assistance.</div></li></ul><div></div><div>
Benefits for Part-Time Employees Working 20+ Hours/Week:</div><ul><li><div>
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</div></li><li><div>
Dental and Vision Coverage: Ensuring your overall health and well-being.</div></li><li><div>
Voluntary Benefits: Including hospital, accident, and critical illness coverage.</div></li><li><div>
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.</div></li></ul><div></div><div>
Benefits for All Part-Time Employees:</div><ul><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future</div></li><li><div>
Paid Sick and Safe Leave: For your health and safety.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Financial and Banking Services: Various banking services benefits and financial planning assistance.</div></li></ul><div></div><div><i>
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.</i></div></div>

Relationship Banking Associate

TASC Outsourcing

<div>
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  <li>
   <strong>
    Role - Guest Relations Officer
   </strong>
  </li>
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   <strong>
    Location - Across Dubai
   </strong>
  </li>
  <li>
   <strong>
    Salary - 3000-4000 AED+Transportation
   </strong>
  </li>
  <li>
   <strong>
    Type - Outsourced
   </strong>
  </li>
  <li>
   <strong>
    Contract - Long Term
   </strong>
  </li>
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   <strong>
    Working days/Time - 6 days working(Rotational Shift)Night Shift
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Customer Engagement
 </p>
 <ul>
  <li>
   Approach and engage customers to promote games and activities.
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   Explain game rules, features, and prize structures clearly.
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   Encourage participation and upsell gaming packages or promotions.
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 </ul>
 <p>
  Sales &amp; Promotion
 </p>
 <ul>
  <li>
   Achieve daily participation and revenue targets.
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   Promote ongoing offers, events, and loyalty programs.
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   Assist in promotional campaigns and special events.
  </li>
 </ul>
 <p>
  Operational Support
 </p>
 <ul>
  <li>
   Ensure gaming areas are clean, organized, and visually appealing.
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   Support basic setup and monitoring of gaming stations.
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   Coordinate with the operations team to ensure smooth functioning of games.
  </li>
 </ul>
 <p>
  Customer Service
 </p>
 <ul>
  <li>
   Address customer inquiries and provide assistance when required.
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  <li>
   Handle minor concerns professionally and escalate issues if needed.
  </li>
  <li>
   Ensure customers have a positive and memorable experience.
  </li>
 </ul>
 <p>
  Regards
 </p>
 <p>
  TASC Recruitment Team
 </p>
</div>


Guest Relations Officer

Majid Al Futtaim

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Customer Care Associate | MAF LifeStyle | Customer Care
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE SUMMARY
  </strong>
 </p>
 <p>
  Role Purpose: The Customer Care Associate is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
 </p>
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 </p>
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  <strong>
   ROLE PROFILE
  </strong>
 </p>
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  <li>
   Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager. Process all customer requests accurately and efficiently. Focus on meeting the customer&rsquo;s expectations by utilizing all resolution options,
  </li>
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   Communicate pertinent information to all Contact Center associates. Communicate effectively and efficiently with all company associates and business contacts. Maintain an awareness and remain sensitive to the business demands and limitations of the Distri
  </li>
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   Actively participate in regular team meetings and leadership meetings, as required. Promote a keen sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
  </li>
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   Leads the Way &ndash; Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create posit
  </li>
  <li>
   Thinks Group &ndash; Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborate
  </li>
  <li>
   E-Commerce channel to achieve the yearly financial target. All CRM cases to be acknowledged within 24 hours, solution provided within 48 hours, resolved within 72 hours. All customers request through multiple channels are acknowledged within 1 hour.
  </li>
  <li>
   Possess a complete understanding of training and communication resources relevant to the position.
  </li>
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   Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   High School Certificate
  </li>
  <li>
   Retail or sales background
  </li>
  <li>
   English &amp; Arabic speaker
  </li>
  <li>
   Minimum 1 year of experience in Customer services
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Care Associate

Domino's

<div><b>Job Description</b><p><br>
At Domino&rsquo;s we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no matter how big or how small, how meaningless to you or how meaningful to you is considered your job description.</p><p>
Any job associated within the four walls of the store and the surrounding of the store is considered to be your job. This may include, but is not limited to: sweeping the parking lot, cleaning front windows, cleaning the walls, ceiling, floor of the store, organizing deliveries and store equipment, ANSWERING THE PHONE &amp; HELPING CUSTOMERS, taking out the trash, doing dishes, folding boxes &amp; prepping food. Food orders, Coke orders, Scheduling, Inventory counts, Employee management, Customer Relations, Local Store Marketing.</p></div>

Assistant Manager(06034) - 840 Warrenton Rd

Acosta Group

<div><p>The <b>Associate Relations Supervisor</b> is responsible for leading a team that manages day-to-day associate relations processes, with a focus on corrective actions, performance improvement plans, termination requests, and severance and retention bonus processing. This role is primarily tasked with ensuring timely, consistent, and compliant execution of associate relations activities.</p><p>
As a hands-on leader, this role takes a player-coach approach - driving individual and team results while actively mentoring and developing the Associate Relations Specialists. The Supervisor partners closely with HR leadership and stakeholders across the organization to provide consultation, ensure consistent application of policies, and support initiatives that strengthen the associate experience.</p><p>
The ideal candidate thrives in a fast-paced environment where no two days are the same, enjoys balancing administrative execution with stakeholder engagement, and is passionate about building strong, trust-based partnerships across the business.</p><ul><li>Lead, manage and develop the overall Associate Experience advisors</li><li>Serves as a player coach; jumping in to coach the team on best practices for case management resolution.</li><li>Stays abreast of federal, state and local legal requirements by studying existing and new legislation, ensuring adherence to requirements and advising internal teams and management on needed action.</li><li>Partners with internal stakeholders to foster a collaborative environment ensuring full support of Acosta Groups enterprise-wide objectives</li><li>Analyzes the data from the case management system to inform areas of focus for improvement for the broader team</li><li>Develop reports to track progress in the case management tool and provides insight into associate trends</li><li>Actively participate in cross functional projects that help drive delivery on company goals</li><li>Maintain confidentiality of department and associate information according to established practices</li><li>Mentor junior level staff with the focus on development for the overall betterment of the team and department</li><li>Perform other duties as required and/or assigned.</li></ul><ul><li><p>
Associates degree in Human Resources, Business or related field or equivalent education and experience</p></li><li><ul><li>Minimum 5 years&rsquo; related experience in Human Resources</li></ul></li><li><ul><li>Minimum 2 years&rsquo; of related experience in an HR Lead capacity</li></ul></li><li><p>
Minimum Qualifications-Knowledge, Skills and Abilities</p></li><li><ul><li>An associate first mindset with dedication to internal customer service and company culture</li></ul></li><li><ul><li>Excellent verbal and written communication skills; demonstrated ability to effectively with peers, management, teammate and vendors</li></ul></li><li><ul><li>Excellent organizational and time management skills</li></ul></li><li><ul><li>Excellent attention to details</li></ul></li><li><ul><li>Ability to manage expectations, process and multiple projects simultaneously</li></ul></li><li><ul><li>A roll up your sleeves and dive in approach with willingness to assist other functions as needed to achieve or exceed department and company business objectives</li></ul></li><li><ul><li>Ability to work with little supervision and deliver results</li></ul></li><li><ul><li>Willingness to take accountability and ownership for both success and areas of opportunities</li></ul></li><li><ul><li>Ability to effectively motivate and engage the associate experience teams</li></ul></li><li><ul><li>Strong data driven mindset to help inform decisions</li></ul><p>
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 50 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p></li><li>
#DiscoverYourPath</li></ul></div>

Associate Experience Supervisor

The Tech Canvas

<p><b>Sales Associate</b></p><p><b>Job Details</b></p><ul><li><b>Location:</b> <b>Shaheed-e-Millat Road</b>.</li><li><b>Timings:</b> 11:00 AM &ndash; 8:00 PM</li></ul><p>We are seeking a detail-oriented <b>Sales Associate</b> for one of our projects involving <b>interior flooring materials</b>. In this role, you will handle customer queries and support sales for B2B clients. <b>We need someone with excellent communication skills who can help contractors, architects, and homeowners find the right flooring solutions.</b></p><p><b>Key Responsibilities</b></p><ul><li><b>Customer Support:</b> Promptly handle inquiries and provide product information to potential buyers.</li><li><b>Sales Assistance:</b> Support the full sales cycle, from initial query to final delivery.</li><li><b>Client Relations:</b> Maintain professional relationships with B2B partners and walk-in customers.</li></ul><p><b>Requirements</b></p><ul><li><b>Experience:</b> Prior sales experience (B2B or B2C) is required.</li><li><b>Skills:</b> Strong verbal and written communication skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Sales Associate

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