customer relations coordinator

This company is a High-Tech Electronic Company

We are looking for a detail-oriented JMS Coordinator to join our team. The ideal candidate will be responsible for managing SAP operations, coordinating with technical teams, and ensuring seamless customer communication.Key Responsibilities:<ul><li>SAP Operations: Manage end-to-end SAP processes, including creating/updating equipment cards, job registration, and closure.</li><li>Documentation: Handle issuance of job call forms and maintain precise records for sales, warranty, and service.</li><li>Team Coordination: Work closely with the SAP Administrator for new customer/unit registration and share bi-weekly open job lists with Engineers and Group Leaders.</li><li>Customer Relations: Manage communication regarding the &quot;Introduction of Call Centre&quot; and maintain updated CRM records.</li><li>Reporting: Prepare and submit daily operational reports in the prescribed format.</li></ul>Requirements:<ul><li>Education: Graduation or Master&rsquo;s degree.</li><li>Experience: Minimum 2&ndash;3 years of relevant experience (Preferred).</li><li>Skills: Proficiency in SAP and CRM software, strong communication skills, and excellent reporting abilities.</li></ul>Work Location: In person

JMS Coordinator

Miss Jean's Cleaning, LLC

Job Summary We are seeking a dynamic and highly organized Office Coordinator to streamline daily operations and foster a productive, welcoming environment. This vital role involves managing administrative tasks, coordinating and making schedules, overseeing customer relationships, and supporting team members across various departments. The ideal candidate will possess exceptional communication skills, a proactive attitude, and the ability to handle multiple responsibilities with efficiency and enthusiasm.We are looking for someone that is a self starter and can manage their own day without direct oversight. Join us in our healthy employee forward environment. Where we take pride in showing up for each other each day. We are a small local company of almost 19 years. With an average of 15 employees. Miss Jean's Cleaning is continuously growing and looking for individuals that want to grow with us.Duties<ul><li>Manage and coordinate schedules, appointments, and meetings to ensure smooth daily operations.</li><li>Oversee customer management, including billing, processing invoices, and maintaining positive relationships.</li><li>Organize company events, meetings, and training sessions to promote team engagement and development.</li><li>Supervise administrative staff and provide guidance on clerical tasks such as filing, data entry, and record keeping.</li><li>Handle front desk responsibilities with professionalism, including communication with customers and managing phone communications with excellent phone etiquette.</li><li>Maintain accurate bookkeeping records using QuickBooks or similar accounting software; oversee payroll processing and human resources documentation.</li><li>Support office management activities by monitoring budgets, managing supplies inventory, and ensuring compliance with company policies.</li></ul>Skills<ul><li>Proven experience in office management, administrative support, or related roles within a professional setting.</li><li>Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.</li><li>Excellent communication skills&mdash;both verbal and written&mdash;to interact confidently with team members and customers.</li><li>Proficiency in scheduling tools, calendar management software, and QuickBooks for bookkeeping and payroll functions.</li><li>Demonstrated experience in planning, customer relations, and supervising team members.</li><li>Knowledge of human resources procedures including onboarding, training &amp; development initiatives.</li><li>Ability to make fast decisions and adapt quickly.</li><li>The ability to lead a positive work environment is crucial.</li></ul>Pay: $20.00 - $22.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Otsego, MN 55301

Office Coordinator

Aviary

<div>Patient Experience Coordinator - Contractor Only

Job Title: Patient Experience Coordinator

Classification: Part Time/1099 Contractor

Work Structure: Fully Remote

Hours/Shift: Mon-Fri + every other Saturday; 6.5 hours/day, between hours of 8am and 10pm ET

Team: Clinical Operations

Reporting to: Senior Manager, Cardiac Rehab

Location: United States

Compensation: $18-$21 per hour *(based upon level of experience) 


What we're looking for

Our mission is to empower everyone to live a long, full, and optimal life by redefining the future of heart health. We do this by working with patients to design a recovery program to meet their needs and ensure maximum benefits to their health. We are seeking a dependable, detail-oriented Patient Experience Coordinator to provide exceptional support to our patients and providers to ensure sessions are completed without any issue. 


Responsibilities
<ul>
<li>Schedule patient sessions and provide reminders about upcoming sessions</li>
<li>Complete task tickets as assigned to ensure patient schedules are accurate</li>
</ul>
through the duration of their time with Aviary Health
<ul>
<li>Communicate with providers and other care team members about patient scheduling delays or changes</li>
<li>Engage with patients using chat system, email, video conference, and phone</li>
<li>Educate patient about program offerings and use of the Aviary Health app</li>
<li>Troubleshoot any session technical issues that may arise, this includes supporting patients in joining virtual Zoom sessions from a Aviary Health-issued device or the patient's personal device</li>
<li>Collect regular feedback from patients and share insights with the Operations Team</li></ul> 


Your Past Experience
<ul>
<li>1-3 years of customer support experience</li>
<li>Preferred 1+ years of healthcare experience</li>
<li>Tech support background</li>
<li>Experience with Android and Apple operating systems</li>
<li>Excellent verbal communication skills</li>
<li>Excellent writing skills</li>
<li>Patient scheduling</li>
<li>Excellent attention to detail</li>
<li>Organized; strong ability to prioritize work appropriately and manage time</li>
</ul>
Requirements
<ul>
<li>Quiet workspace with consistent, high-speed internet access</li>
<li>Reliable computer with headphones/headset if needed</li>
<li>Working, reliable cell phone line to make outgoing calls and receive incoming calls *(VOIP application will be provided)</li></ul> 

<ul><li>Note: This is a 1099 contractor position</li></ul></div>

Customer/ Patient Experience Coordinator- Contract

DC PUBLIC LIBRARY

<div><div><div><div>JOB SUMMARY
The Multicultural Customer Experience Coordinator (MCEC) position is located in the Customer Experience Department, which sits within the Executive Office of the District of Columbia Public Library (DCPL), reporting to the Director of Customer Experience. The Department of Customer Experience is responsible for understanding what DCPL customers want and need and determining how to best deliver it to them. The Department designs experiences collaboratively with customers and staff; captures feedback and resolves concerns; measures satisfaction and makes adjustments; and trains staff on customer service and delivering experiences. 
The Multicultural Customer Experience Coordinator (MCEC) position is located in the Customer Experience Department, which sits within the Executive Office of the District of Columbia Public Library (DCPL), reporting to the Director of Customer Experience. The Department of Customer Experience is responsible for understanding what DCPL customers want and need and determining how to best deliver it to them. The Department designs experiences collaboratively with customers and staff; captures feedback and resolves concerns; measures satisfaction and makes adjustments; and trains staff on customer service and delivering experiences.
The MCEC is responsible for ensuring that DCPL meets its Language Access requirements and guiding the agency in fostering an inclusive and culturally sensitive environment by actively engaging with multicultural communities. The incumbent ensures compliance with the Language Access Act of 2004, which requires DCPL to provide free interpretation, translated materials, and services for Limited or Non-English Proficient residents. The MCEC also assists with leading outreach efforts that connect DCPL with the many cultural and linguistic groups it serves and ensures that DCPL remains accessible, welcoming, and responsive to all customers from various cultural contexts. The MCEC will also support the Director of Customer Experience and the Customer Experience Manager in monitoring and measuring the quality of the customer experience across DCPL. The Multicultural Customer Experience Coordinator (MCEC) position is located in the Customer Experience Department, which sits within the Executive Office of the District of Columbia Public Library (DCPL), reporting to the Director of Customer Experience. The Department of Customer Experience is responsible for understanding what DCPL customers want and need and determining how to best deliver it to them. The Department designs experiences collaboratively with customers and staff; captures feedback and resolves concerns; measures satisfaction and makes adjustments; and trains staff on customer service and delivering experiences.
The Multicultural Customer Experience Coordinator (MCEC) position is located in the Customer Experience Department, which sits within the Executive Office of the District of Columbia Public Library (DCPL), reporting to the Director of Customer Experience. The Department of Customer Experience is responsible for understanding what DCPL customers want and need and determining how to best deliver it to them. The Department designs experiences collaboratively with customers and staff; captures feedback and resolves concerns; measures satisfaction and makes adjustments; and trains staff on customer service and delivering experiences.
The MCEC is responsible for ensuring that DCPL meets its Language Access requirements and guiding the agency in fostering an inclusive and culturally sensitive environment by actively engaging with multicultural communities. The incumbent ensures compliance with the Language Access Act of 2004, which requires DCPL to provide free interpretation, translated materials, and services for Limited or Non-English Proficient residents. The MCEC also assists with leading outreach efforts that connect DCPL with the many cultural and linguistic groups it serves and ensures that DCPL remains accessible, welcoming, and responsive to all customers from various cultural contexts. The MCEC will also support the Director of Customer Experience and the Customer Experience Manager in monitoring and measuring the quality of the customer experience across DCPL. 
MAJOR DUTIES AND RESPONSIBILITIES<ul><li>
Coordinate and oversee the implementation of DCPL&rsquo;s Language Access Program.</li><li>
Provide subject matter expertise on the agency&rsquo;s compliance with the Language Access Act.</li><li>
Provide central coordination and technical assistance to the agency in its implementation of the provisions of the Language Access Act.</li><li>
Report on the progress of DCPL&rsquo;s Biennial Language Access Plan (BLAP), showing the agency&rsquo;s progress towards achieving its language access plan objectives, at the end of each official quarter of the fiscal year, or as otherwise required by the agency.</li><li>
Provide central coordination and oversight of the agency&rsquo;s Bilingual Staff Certification program.</li><li>
Receive reports of alleged violations of the Language Access Act from individuals, consultative agencies, or other organizations, and report them to the Director of Customer Experience as they are received.</li><li>
Ensure DCPL is in compliance with the Language Access Act, including the placement of appropriate signage informing customers of the availability of translation services through the official Language Access Line.</li><li>
Develop and submit quarterly and annual reports.</li><li>
Develop DCPL&rsquo;s Language Access plan.</li><li>
Serve as DCPL&rsquo;s liaison with the Mayor&rsquo;s Office on Language Access Services and the Mayor&rsquo;s constituent services offices, including the Mayor&rsquo;s Offices on Latino Affairs, African Affairs, Asian Affairs, and Caribbean Affairs.</li><li>
Conduct language access and cultural sensitivity training, including training on communication skills and customer service techniques for interactions with customers of various cultural backgrounds.</li><li>
Ensure that the cultural nuances of DCPL&rsquo;s diverse multicultural community are taken into consideration in the agency&rsquo;s customer experience strategies, customer education campaigns, community engagement, and other public-facing initiatives.</li><li>
Collaborate with DCPL&rsquo;s Communications Team to ensure DCPL&rsquo;s communications materials and campaigns, including print, electronic, social media and websites, resonate with a culturally diverse audience.</li><li>
Create and maintain a process for ongoing engagement with stakeholders in the District&rsquo;s Multicultural Community.</li><li>
Convene and lead DCPL&rsquo;s Multicultural Advisory Committee &ndash; a team of internal and external stakeholders who will guide and support outreach to the agency&rsquo;s multicultural customer base, including Diaspora organizations and Embassies.</li><li>
Advise DCPL&rsquo;s Events and Exhibits, Public Services, Adult Learning, and other departments throughout the agency, in the design of programs, exhibits, and events that reflect the District&rsquo;s cultural diversity.</li><li>
Support the Director of Customer Experience in customer journey mapping, monitoring, and measuring the quality of the agency&rsquo;s customer service delivery, customer data collection, identifying trends and patterns in customer feedback, evaluating customer-facing processes throughout the agency, and making recommendations for process improvements.</li><li>
Collaborate with the Communications and Collections Departments to design collection display standards and develop a collection display calendar.</li><li>
Performs other related duties as assigned.</li></ul> 
 MINIMUM QUALIFICATION REQUIREMENTS<ul><li>
Bachelor's degree in Business Administration from an accredited college and/or university</li><li>
1-2 years of experience in Customer Service or Customer Experience Role in a public sector/government environment</li><li>
1-2 years of experience in developing customer education campaigns</li><li>
1-2 years of experience in conducting language access, cultural sensitivity, and customer service training</li><li>
Comprehensive knowledge of Language Access Compliance and/or working with culturally diverse community stakeholders throughout the District.</li><li>
Excellent skills in verbal, written, and interpersonal communications, including the ability to persuade, motivate, and make public presentations; to work in a dynamic, people-centered role, such as customer service, community engagement, or public relations.</li><li>
Bilingual: Fluent in Spanish</li><li>
Comprehensive knowledge of adult learning techniques and methods in order to implement needs assessments, to conduct training, and to conduct follow-up to determine the transfer of training.</li><li>
Demonstrated ability to work successfully in complex, fast-paced environments.</li><li>
Ability to exercise sound judgement in problem-solving, without close supervision.</li><li>
Perform relevant work at the next lower grade level of CS 12 for a minimum of a year, incumbent cannot currently be serving a probationary period - Applicable to district government employees only</li></ul>
Preferred<ul><li>
Bachelor's Degree in Communications Studies or Journalism</li><li>
Advanced Spanish language proficiency or Native Spanish Speaker</li><li>
3 -5 years of experience in multicultural customer engagement</li><li>
3 -5 years of experience in a Customer Service or Customer Experience Role in a public sector/government environment in the DC Metro-area</li><li>
3 -5 years of experience in developing and implementing customer education campaigns for multicultural communities in the DC Metro-area</li><li>
3 -5 years of experience in conducting language access, cultural sensitivity, and customer service training in the DC-Metro area</li></ul> 
LICENSES AND CERTIFICATIONS
The candidate must successfully pass the Language Proficiency Test (LPT) with a score of at least 3+ or &ldquo;High Intermediate +&rdquo; on the standard 1-5 scale within the first 180 days of their effective date of hire and remain certified during the duration of the appointment. 
WORKING CONDITIONS/ENVIRONMENT
The work is, generally, sedentary in nature; however, there may be local travel (within the District) to meetings, events, and activities, as well as walking, standing, and bending. 
DISTRICT REFERENCE CHECK
All applicants who are current or former District of Columbia Government employees will be subject to a background examination prior to the issuance of a conditional offer of employment. This review will include coordination with District agencies where the applicant is currently or was previously employed. The purpose of this examination is to verify the applicant&rsquo;s employment standing and determine eligibility for rehire, reassignment, or promotion within the district government. Applicants found not to be in good standing may be deemed ineligible for further consideration.
By applying to this vacancy announcement, you hereby authorize the District of Columbia Public Library to conduct a background examination and reference check, including coordination with any District agencies where you are currently or was previously employed, to verify your employment standing and assess your eligibility for continued employment consideration. 
GENERAL SUITABILITY SCREENING
This position is subject to general suitability screening; verification of employment history, reference checks and degree/license, as applicable. The appointee to the position may be offered employment contingent upon receipt of a satisfactory general suitability screening. 
ENHANCED SUITABILITY SCREENING
The position for which the individual is applying has been identified and designated as requiring enhanced suitability screening; If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and the appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening. 
OTHER SIGNIFICANT FACTORS
Type of Appointment: Career Service Full-Time Appointment
Tour of Duty/Schedule: This position primarily works during standard business hours with flexibility to perform duties during evenings and weekends to support operational needs.
Collective Bargaining Unit: This position is covered under a collective bargaining agreement.
Promotion Potential &ndash; None
Appointed Salary - The selected incumbent will be appointed at the appropriate salary rate of CS 13 based on the DPM's guidelines.
Budgeted Salary - This position is budgeted for a minimum salary of $106,763 to a maximum salary of $120,451. 
IMPORTANT NOTE: We appreciate every applicant&rsquo;s interest. However, only those who meet the qualifications and are considered by the hiring committee or interview panel will be contacted for the next steps in the recruitment process. Meeting the qualifications and/or passing the screening does not warrant an interview automatically. 
RESIDIENCY REQUIREMENT
A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 950) who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment. 
EMPLOYMENT BENEFITS
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave, and will be covered under the District of Columbia government's retirement plan. However, if the selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment. 
EQUAL EMPLOYMENT OPPORTUNITY
The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, or disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.</div></div></div></div>

Multicultural Customer Experience Coordinator

Replit

<div>Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. 
Replit is looking for an Influencer Relations Coordinator to support and scale our creator and influencer ecosystem. 
 
This is a hands-on, execution-focused role for someone who understands internet culture, creators, and how content spreads. You&rsquo;ll work closely with the Creator Lead to run the day-to-day operations of the influencer program, from sourcing talent to coordinating partnerships and supporting content execution.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Source and identify creators, influencers, and online communities aligned with Replit</li><li>
Support outreach and communication with creators (email, DMs, ongoing relationship management)</li><li>
Coordinate influencer partnerships end-to-end (briefing, timelines, deliverables, follow-ups)</li><li>
Review content for quality, accuracy, and brand alignment</li><li>
Track deliverables, timelines, and campaign logistics across multiple creators</li><li>
Support negotiations and partnership logistics (rates, scope, usage rights, etc.)</li><li>
Maintain internal systems (creator lists, tracking docs, status updates)</li><li>
Help keep the creator program organized, on schedule, and running smoothly</li></ul><h2 class="jobSectionHeader"> 
How You&rsquo;ll Work</h2><ul><li>
Partner closely with the Creator Lead while owning execution</li><li>
Operate with strong attention to detail and follow-through</li><li>
Manage multiple creators, timelines, and priorities simultaneously</li><li>
Move quickly while staying organized and responsive</li></ul><h2 class="jobSectionHeader"> 
What We&rsquo;re Looking For</h2><ul><li>
2+ years of experience in marketing, influencer/creator partnerships, talent, or social media</li><li>
Strong understanding of internet culture and creator ecosystems (TikTok, YouTube, X, Instagram, etc.)</li><li>
Highly organized with the ability to manage multiple moving pieces</li><li>
Strong written and verbal communication skills</li><li>
Comfortable coordinating externally with creators and internally with teams</li><li>
Good judgment on content quality and brand alignment</li><li>
Self-starter who can operate independently and learn quickly</li></ul><h2 class="jobSectionHeader"> 
Nice to Have</h2><ul><li>
Experience working directly with influencers or managing partnerships</li><li>
Familiarity with contracts, rates, and basic negotiation</li><li>
Experience in a startup or fast-paced environment</li><li>
Personal experience creating content or being part of online communities</li></ul>
Full-Time Employee Benefits Include:
Competitive Salary &amp; Equity
401(k) Program with a 4% match
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Paid Parental, Medical, Caregiver Leave
Commuter Benefits
Monthly Wellness Stipend
Autonomous Work Environment
In Office Set-Up Reimbursement
Flexible Time Off (FTO) + Holidays
Quarterly Team Gatherings
In Office Amenities
Want to learn more about what we are up to?<ul><li>
Meet the Replit Agent</li><li>
Replit: Make an app for that</li><li>
Replit Blog</li><li>
Amjad TED Talk</li></ul>
Interviewing + Culture at Replit<ul><li>
Operating Principles</li><li>
Reasons not to work at Replit</li></ul>
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.</div>

Influencer Relations Coordinator (Contract)

Bellefontaine Cemetery and Arboretum

Position/Title: Customer Relations AdministratorReports to: President &amp; CEO and General ManagerPosition Summary:The Customer Relations Administrator provides daily administrative assistance to BCA Sales Staff; assists the General Manger and President/CEO with special projects; and assists BCA families as needed. The role requires a high degree of professionalism, discretion, organizational skill, and the ability to anticipate needs, think proactively, and adapt to changing priorities.Bellefontaine Cemetery and Arboretum is a historic, nonprofit cemetery and Level III arboretum serving families and the community through responsible stewardship, preservation, and professional service. In all responsibilities, this position plays an important role in ensuring operational excellence, clear internal coordination, and consistent, high-quality service to the families and visitors we serve.Phone calls regarding this position will not be accepted.Remote Work: Remote work is not available for this position. This role requires on-site, in-person work to perform essential job duties.Essential Duties and Responsibilities:<ul><li>Supporting sales staff with transactions and customer follow-up, including but not limited to preparing contracts and documents, obtaining signatures (in-person or electronically), processing payments, coordinating installment payments, etc.</li><li>Answering phones and qualifying leads.</li><li>Processing first call/interment orders.</li><li>Review and process sales and funeral contracts and payments, including but not limited to scanning, archiving, and making copies.</li><li>Managing and programming databases and other confidential records related to sales efforts; associated database cleaning and record entry; maintaining sales-related customer data; updating records as needed.</li><li>Guiding tasks toward meeting sales goals and more efficient processes.</li><li>Creating and generating sales reports and correspondence, including but not limited to weekly and monthly sales reports; status and property reports; mass communications; etc.</li><li>Bookkeeping and monthly/year-end reconciling with finance; sales budget preparation.</li><li>Plan and manage the annual Memorial Glow, including but not limited to preparing the email invitation list, lantern labels, ordering supplies, and event coordination with appropriate BCA staff.</li><li>Plan and manage the annual Holiday Remembrance, including but not limited to preparing the email invitation list, preparing remembrance ornaments, ordering supplies, and event coordination with appropriate BCA staff.</li><li>Confirm and order memorial markers for Angels Rest burials.</li><li>Manage annual spring and holiday greenery orders, including but not limited to newsletter articles, mass email communication, and distribution coordination with appropriate BCA staff.</li><li>Provide backup support and coverage to the Office Manager and part-time Administrative Assistant, including but not limited to answering phones, admitting office access, taking interment orders, etc.</li><li>Other related responsibilities and duties as deemed appropriate by managers.</li></ul>Supports staff:<ul><li>Supports the President, General Manager, VP of Customer Relations, and Office Manager when needed.</li></ul>Strengthens culture:<ul><li>Adheres to Company Core Values and follows Company Code of Conduct.</li></ul>Work Schedule Requirements:As an exempt position, work hours may vary based on organizational needs.Qualifications and Requirements:<ul><li>Minimum of three (3) years of professional administrative support experience and/or customer service.</li><li>High Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.</li><li>Proficiency with Adobe Acrobat.</li><li>Experience with Salesforce preferred.</li><li>Demonstrated proficiency in the responsibilities and tasks outlined in this job posting.</li><li>Professional and positive demeanor with strong interpersonal and communication skills.</li><li>Forward-thinking and proactive, with the ability to anticipate needs, problem-solve independently, and pivot effectively in a dynamic environment.</li><li>Ability to manage shifting priorities, exercise sound judgment, and maintain strict confidentiality.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>Education:<ul><li>Associate&rsquo;s degree preferred.</li></ul>Physical Demands:<ul><li>Ability to lift and carry up to 50 pounds unassisted.</li><li>Ability to sit, stand, bend, and reach for extended periods of time.</li><li>Ability to work primarily in an office environment, with occasional outdoor work on cemetery grounds.</li></ul>Position Details:<ul><li>Full-time, exempt position.</li><li>Annual salary range: $63,000-65,000 commensurate with experience.</li><li>Employment is contingent upon successful completion of a background check and lift test prior to hire.</li><li>Excellent benefits package offered.</li></ul>Schedule:<ul><li>Primarily day shift, Monday-Friday 8:00 am-4:30 pm.</li><li>Occasional evening and weekend work required.</li></ul>Work Location: In-person position at one primary location.Job Type: Full-timeExperience:<ul><li>Microsoft Excel: 2 years (Preferred)</li><li>Microsoft Word: 2 years (Preferred)</li><li>Microsoft Outlook: 2 years (Preferred)</li><li>Adobe Acrobat: 2 years (Preferred)</li></ul>Job Type: Full-timePay: $63,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Customer Relations Administrator

The Doris Duan-Young Autism Center

Client Relations Officer (Female / Arabic &amp; English Speaker)Full-time/ Admin / Dubai Healthcare CityBe part of DDY - Expertise That Cares!The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials, accreditations, and certifications.We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.Key Responsibilities:<ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul>Requirements:<ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent negotiation skills and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul>If you are interested, please share your CV with hr@ddydubai.com or drop your CV directly to the HR team via WhatsApp +971 55 524 8075Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Health care preferbly in rehabilitation/autism center: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Client Relations Officer (CRO)

Search 10000+ Customer relations coordinator jobs near you this April. New roles added regularly across leading industries. Apply today.