customer relations executive

Amic forging ltd

Customer Relations ExecutiveLocation: KolkataSalary: &#8377;15,000 &ndash; &#8377;20,000 per monthExperience: 1&ndash;3 YearsQualification: Bachelor&rsquo;s in Business Administration / Commerce / Related FieldGender: Male / FemaleJob SummaryWe are looking for a proactive and customer-focused Customer Relations Executive to manage client communications related to pending orders, payments, and account concerns. The ideal candidate will serve as a key link between the company and clients &mdash; ensuring smooth operations, prompt issue resolution, and long-term customer satisfaction.Key ResponsibilitiesContact clients for follow-ups on pending orders, overdue payments, and account-related queries.Coordinate with internal teams (Sales, Accounts, Logistics) to resolve customer issues.Maintain and update records of customer interactions and transactions.Send reminders and notifications regarding due payments and order status.Address customer complaints and escalate complex issues when necessary.Assist in processing orders, invoices, and payment confirmations.Ensure timely and professional responses to client inquiries.Build strong customer relationships to improve retention and satisfaction.Identify opportunities to improve customer service processes.Required SkillsBachelor&rsquo;s degree in Business Administration, Commerce, or related field.1&ndash;3 years of experience in Customer Service, Sales Coordination, or Accounts Receivable.Strong communication and interpersonal skills.Excellent problem-solving and multitasking abilities.Proficiency in MS Office (Excel, Word, Outlook) and CRM software.Knowledge of invoicing, payment follow-ups, and sales support operations preferred.Ability to work independently and collaboratively within a team.BenefitsCompetitive salaryCell phone reimbursementPaid sick time / paid time offLeave encashmentProvident FundYearly performance bonusGrowth opportunities within a supportive and collaborative work environmentJob Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;20,821.93 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Customer Relations Executive

Risen

Job Title: Customer Relationship Executive Location: Vesu, SuratTimings: 11:00 AM &ndash; 7:00 PMJob SummaryWe are seeking a proactive Customer Relationship Executive (OEM) to manage client coordination, order processing, and reporting. The ideal candidate must possess strong communication skills, excellent follow-up ability, and advanced expertise in Excel (Pivot, VLOOKUP, MIS reporting) to ensure seamless execution of OEM requirements.Job SummaryThe Customer Relationship Executive will be responsible for managing client interactions, ensuringcustomer satisfaction, and maintaining accurate records using advanced Excel skills. The rolerequires strong communication, follow-up, and reporting abilities to support both sales andoperations teams.Key Responsibilities&#9679; Build and maintain strong relationships with customers.&#9679; Handle inquiries, coordinate orders, and provide after-sales support.&#9679; Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas,Pivot Tables, VLOOKUP, MIS reporting).&#9679; Assist the sales team with MIS reports, sales data analysis, and follow-ups.&#9679; Coordinate between clients and internal teams (sales, logistics, accounts) for smoothexecution.&#9679; Ensure timely responses to customer needs and resolve queries effectively.&#9679; Support customer engagement initiatives and feedback collection.Requirements&#9679; Minimum 1&ndash;2 years of experience in customer relationship / sales coordination / back-office.&#9679; Strong Excel skills (mandatory).&#9679; Excellent communication and interpersonal skills.&#9679; Good organizational and time management abilities.&#9679; Team player with a problem-solving mindset.Salary &amp; Benefits&#9679; Opportunity to work with a reputed brand in the laminates industry.&#9679; Growth-oriented role with exposure to customer engagement and sales support.&#9679; Supportive and professional work environment.Job Types: Full-time, PermanentPay: Up to &#8377;26,000.00 per monthWork Location: In person

Emirates Talent Solution

Position Title: Customer Relations Executive Industry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob OverviewA renowned property development firm in Karachi is seeking a Customer Relations Executive to manage client communications, handle property inquiries, and deliver an exceptional customer experience throughout the sales and post-sales journey.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, demonstrating strong communication skills, a polished demeanor, and the ability to manage high-profile clients with professionalism and discretion.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the main point of contact for all client interactions, ensuring prompt and courteous communication.</li><li>Build and sustain long-term relationships with both new and existing clients.</li><li>Arrange property viewings, meetings, and timely follow-ups with the sales team.</li><li>Share accurate information regarding payment schedules, project progress, and documentation.</li></ul>Post-Sales Coordination<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal departments to ensure smooth and efficient transactions.</li><li>Maintain detailed client records, feedback, and correspondence for service improvement.</li></ul>Administrative Support<ul><li>Prepare and manage client files, agreements, and periodic reports.</li><li>Assist sales and marketing teams with communication materials and client coordination.</li><li>Collaborate with management to enhance client satisfaction and service quality.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related discipline.</li></ul>Experience:<ul><li>5&ndash;7 years of proven experience in customer relations, client servicing, or sales coordination&mdash;preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication skills in English and Urdu.</li><li>Strong client-handling, negotiation, and conflict-resolution abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.</li><li>Highly organized, confident, and adept at multitasking.</li><li>Presentable, courteous, and professional in demeanor.</li></ul>Compensation &amp; Benefits<ul><li>Attractive salary package based on experience.</li><li>Performance-based incentives and bonuses.</li><li>Opportunities for professional growth and skill development.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Position Title: Customer Relations Executive Industry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob OverviewA renowned property development firm in Karachi is seeking a Customer Relations Executive to manage client communications, handle property inquiries, and deliver an exceptional customer experience throughout the sales and post-sales journey.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, demonstrating strong communication skills, a polished demeanor, and the ability to manage high-profile clients with professionalism and discretion.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the main point of contact for all client interactions, ensuring prompt and courteous communication.</li><li>Build and sustain long-term relationships with both new and existing clients.</li><li>Arrange property viewings, meetings, and timely follow-ups with the sales team.</li><li>Share accurate information regarding payment schedules, project progress, and documentation.</li></ul>Post-Sales Coordination<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal departments to ensure smooth and efficient transactions.</li><li>Maintain detailed client records, feedback, and correspondence for service improvement.</li></ul>Administrative Support<ul><li>Prepare and manage client files, agreements, and periodic reports.</li><li>Assist sales and marketing teams with communication materials and client coordination.</li><li>Collaborate with management to enhance client satisfaction and service quality.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related discipline.</li></ul>Experience:<ul><li>5&ndash;7 years of proven experience in customer relations, client servicing, or sales coordination&mdash;preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication skills in English and Urdu.</li><li>Strong client-handling, negotiation, and conflict-resolution abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.</li><li>Highly organized, confident, and adept at multitasking.</li><li>Presentable, courteous, and professional in demeanor.</li></ul>Compensation &amp; Benefits<ul><li>Attractive salary package based on experience.</li><li>Performance-based incentives and bonuses.</li><li>Opportunities for professional growth and skill development.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Position Title: Customer Relations Executive / Secretary &ndash; Property Development Industry: Property Development &amp; Real Estate Location: Dubai, UAE Employment Type: Full-TimeJob OverviewEmirates Talent Solution is hiring a Customer Relations Executive / Secretary for a reputable property development company in Dubai. This position requires a polished, organized, and service-driven professional who can manage client communication, documentation, and administrative responsibilities with precision. The ideal candidate will ensure seamless coordination between clients, management, and internal teams while maintaining the highest standards of customer service and operational support.Key ResponsibilitiesClient Communication &amp; Support<ul><li>Serve as the primary point of contact for clients, investors, and walk-in visitors.</li><li>Respond to inquiries regarding project details, payment plans, appointments, and documentation.</li><li>Build and maintain strong relationships with clients to ensure trust and satisfaction.</li><li>Deliver timely updates regarding project progress, handovers, and service-related matters.</li></ul>Administrative &amp; Secretarial Duties<ul><li>Manage calendars, appointments, and correspondence for senior management.</li><li>Draft, format, and organize official letters, memos, contracts, and related documents.</li><li>Maintain accurate client files, agreements, and confidential records.</li><li>Coordinate meetings, prepare minutes, and ensure timely follow-ups on action items.</li></ul>Sales &amp; Operations Coordination<ul><li>Support sales and operations teams with documentation and client follow-ups.</li><li>Prepare presentations, reports, and marketing materials for meetings and project launches.</li><li>Assist in organizing client visits, corporate events, exhibitions, and property tours.</li></ul>Customer Experience &amp; Feedback<ul><li>Ensure clients receive a smooth and professional experience throughout the booking and possession process.</li><li>Handle concerns or complaints with professionalism and escalate when necessary.</li><li>Maintain customer feedback logs and propose improvements to enhance service quality.</li></ul>Key RequirementsQualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Certifications in customer service or office administration are an advantage.</li></ul>Experience<ul><li>5&ndash;7 years of relevant experience in customer relations, secretarial roles, or client coordination within the real estate/property development sector.</li><li>Strong background in handling client communication and administrative operations.</li></ul>Technical Skills<ul><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Familiarity with real estate documentation, booking forms, and project workflows is preferred.</li></ul>Soft Skills<ul><li>Excellent English written and verbal communication skills (Arabic is a plus).</li><li>Strong organizational, interpersonal, and multitasking abilities.</li><li>Presentable, polite, and highly professional in client-facing interactions.</li><li>Ability to handle confidential information with discretion.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Relations Executive – Property Development

Dollar Car Rental

<ul><li>Build and maintain strong client relationships by addressing needs and concerns.</li><li>Develop and implement strategies to retain clients, reduce off-hires, and boost loyalty.</li><li>Communicate regularly to provide updates, gather feedback, and resolve issues.</li><li>Analyse client data to identify trends and improve satisfaction.</li><li>Identify cross-sell and up-sell opportunities.</li><li>Collaborate with sales, marketing, and support for a seamless client experience.</li><li>Tailor retention strategies to different client segments with personalized approaches.</li><li>Clearly present product value and benefits to encourage loyalty.</li><li>Set and track KPIs to measure success and adjust strategies as needed.</li></ul>

NARMADA VALLEY RUBBERS PVT LTD

To act as the single communication point for all export customers, ensuring timely response to queries, sending required documents, coordinating with the factory for production/dispatch status, and ensuring payments are followed up professionally.Key Duties &amp; Responsibilities1. Customer Communication<ul><li>Be the primary contact for export customers.</li><li>Respond to customer queries via email/WhatsApp/calls professionally &amp; promptly.</li><li>Share updates on:</li><li>Order status</li><li>Production progress</li><li>Dispatch schedules</li><li>Shipment &amp; tracking</li></ul>2. Documentation &amp; Coordination<ul><li>Send documents such as:</li><li>PI (Proforma Invoices)</li><li>Packing Lists</li><li>Commercial Invoices</li><li>BL / AWB copies</li><li>Test reports / COA if applicable</li><li>Coordinate with export logistics team/freight forwarders for shipment updates.</li><li>Liaise with production and dispatch team to get real-time status.</li></ul>3. Payment Follow-up<ul><li>Track outstanding payments against each customer.</li><li>Send professional reminders for due &amp; overdue payments.</li><li>Share statements when requested.</li><li>Escalate problem payers to management if required.</li></ul>4. Customer Relationship Management<ul><li>Maintain and update customer records, contacts and conversation histories.</li><li>Understand customer needs and ensure satisfaction.</li><li>Ensure customers feel valued and prioritized.</li></ul>5. Internal Coordination<ul><li>Work closely with:</li><li>Production planning team</li><li>Quality team (if inquiries on specs, claims)</li><li>Dispatch/logistics team</li><li>Accounts department (for payment and statements)</li></ul>6. Reporting<ul><li>Weekly report to promoters:</li><li>Orders in progress</li><li>Shipments in pipeline</li><li>Payments received &amp; pending</li><li>Customer issues if any</li></ul>Professional Skills Required<ul><li>Clear English communication (written &amp; spoken)</li><li>Email writing etiquette</li><li>Basic Excel (follow-up sheets, invoice summaries)</li><li>Knowledge of export documents preferred but not mandatory (can be trained)</li><li>Polite, patient, and well-organized personality</li></ul>Job Types: Full-time, Permanent, FreelancePay: &#8377;35,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Export Sales & Customer Relations Executive

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Customer Relations Executive

Customer Relations Executive

Customer Relations Executive - Property Development

Customer Relations Executive - Property Development

Customer Relations Executive – Property Development

Customer Relations Executive

Export Sales & Customer Relations Executive