customer relations manager

BNP Paribas

<div>One of T&uuml;rkiye&rsquo;s oldest and most deeply-rooted financial institutions, T&uuml;rk Ekonomi Bankası (TEB) provides a complete array of banking financial products and services. In 2005, TEB entered into a strategic partnership with BNP Paribas which is one of the world's leading financial institutions and the largest bank in the Euro Zone with total assets worth EUR 2.705 and operations in 63 countries as of year-end 2024. TEB carries out its activities drawing on the added value derived from BNP Paribas Group's worldwide organization, vision, global operational capabilities, superior know-how and experience. As of year-end 2024, TEB was offering its services to 9,6 million customers with, 8.047 employees and 436 branches.
As TEB, We are looking for a Corporate Customer Relations Manager for our Yeditepe Corporate Branch, located in the TEB Headquarters in &Uuml;mraniye.
Required Qualifications:<ul><div>
Bachelor's degree in Business Administration, Economics, or a related department from a recognized university</div><div>
Min. 5 years of experience in the Banking sector, specifically in Corporate-Large Commercial Portfolio Management</div><div>
Proficient in both spoken and written English</div><div>
Holds a SPK License (is a plus)</div><div>
Possesses innovative thinking, creativity, and strong communication skills</div><div>
Thrives in a dynamic working environment and excels in teamwork</div><div>
Demonstrates a customer-focused and result-oriented mindset</div><div>
We encourage applications from candidates with strong analytical skills</div></ul>
Job Description:<ul><div>
Strategically plan and execute marketing activities in line with our targets; provide consultative services to existing and potential Corporate Banking customers regarding our bank&rsquo;s products and those of our group companies</div><div>
Develop marketing techniques and foster cross-selling opportunities while aligning with our bank's Corporate Banking strategies</div><div>
In response to the demands of Corporate Banking customers, ensure coordination with our head office units and group companies for promotional and marketing activities</div><div>
Monitor the productivity and product usage of Corporate Banking customers</div><div>
Conduct customer visits to acquire new clients, follow up with existing clients, or promote and sell products</div></ul></div>

Corporate Customer Relations Manager

TEKNI PLEX INDIA PRIVATE LIMITED

Assistant Manager &ndash; CRM / Sales Coordination (Female)Location: Greater Noida, Uttar PradeshJob Type: Full-time | On-siteWork Week: 5 days (Monday to Friday)Qualification &amp; Experience<ul><li>Graduate with 7&ndash;8 years of experience in Sales / Sales Coordination, OR</li><li>MBA (Marketing) with 4&ndash;6 years of relevant experience</li><li>Hands-on experience in CRM operations, order processing, and customer coordination</li></ul>Key Skills &amp; Competencies<ul><li>Strong customer orientation with a professional approach</li><li>Excellent coordination, follow-up, and communication skills</li><li>Highly organized, detail-oriented, and comfortable working with numbers</li><li>Ability to work independently and as part of a team</li><li>Self-driven with strong punctuality and work discipline</li><li>Proficient in MS Excel, Word, PowerPoint, and Outlook</li></ul>Key Responsibilities<ul><li>Coordinate with customers for orders, payments, dispatches, samples, and complaints</li><li>Manage CRM activities including order entry, amendments, cancellations, and sample requests</li><li>Prepare daily sales MIS, monthly off-take reports, and month-end sales analysis</li><li>Communicate revised price lists to customers</li><li>Coordinate with Production, Planning, Dispatch, and Logistics teams for timely execution</li><li>Track deliveries and resolve issues related to delays, shortages, or damages</li><li>Maintain ISO documentation and support audits/compliance</li><li>Support administrative tasks such as courier coordination and sample dispatches</li></ul>How to ApplySend your updated resume to Mitesh.Varma@tekni-plex.com Mention &ldquo;Assistant Manager &ndash; CRM&rdquo; in the subject lineJob Type: Full-timePay: ₹40,000.00 - ₹60,000.00 per monthBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Customer Relations Manager

A-1 Creative Packaging

As a Project manager, you will have the opportunity to manage some of A-1&rsquo;s top customers and build a strong relationship with the teams both internally and externally.The project manager will coordinate production of customer packaging projects and related services for the company&rsquo;s customers. The project manager owns the overall relation with our customers and maintains positive customer relations through active engagement through all stages of the manufacturing process from initial contact through final disposition of the customer&rsquo;s product.Duties and Responsibilities: <ul><li>Confer with customers throughout the production process to keep them informed of the status of jobs, solicit additional information needed for current jobs and coordinate changes to jobs/products.</li><li>Forward/review First Lot Approval pictures to the customer, verify all incoming components for the job and inform the customer of any material shortages.</li><li>Ensure job instructions and documentation are entered into and verified in the ERP systems.</li><li>Coordinate production of components with other internal departments and/or external vendors as required.</li><li>Coordinate the resolution of customer or manufacturing issues with jobs. Engage appropriate departments to verify the issue and determine the root cause. Communicate with customers regarding the resolution of issues.</li><li>Monitor the progress of jobs throughout production, confer with manufacturing operations on counts and final runs and ensure the final product meets customer requirements and company standards. Obtain customer approvals for any overruns or shortages on the purchase orders and communicate to shipping and accounting to close out the job.</li><li>Perform other related duties and participate in special projects as assigned.</li></ul>Job Type: Full-timePay: $50,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Project management: 2 years (Required)</li></ul>Work Location: In person

Project Manager

Wadi Degla Developments

<div>
 
 Are you passionate about creating vibrant and well-managed residential communities? Do you thrive in a customer-centric role where you can make a meaningful impact on residents&rsquo; experiences?
 
 Wadi Degla Developments
 
 is looking for a
 
 Community Manager
 
 to oversee and enhance the residential community experience at our
 
 Cairo
 
 projects.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 As a
 
 Community Manager
 
 , you will be responsible for managing post-handover client relations, ensuring smooth operations, handling customer inquiries, and fostering a strong sense of community within the residential project. You will lead a dedicated team to maintain high service standards, enhance customer satisfaction, and ensure the community operates efficiently and profitably.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Resident &amp; Community Engagement:
 
 
 <ul>
 <li>
 Act as the main point of contact for homeowners and residents, addressing their needs, inquiries, and concerns.
 </li>
 <li>
 Ensure timely handling of all customer service requests, inquiries, and complaints while maintaining service quality standards.
 </li>
 <li>
 Foster a strong sense of community by organizing events, giveaways, and resident engagement activities.
 </li>
 </ul>
 
 
 Community Operations &amp; Facility Management:
 
 
 <ul>
 <li>
 Oversee the daily operations of the project, ensuring service quality, adherence to community regulations, and compliance with established KPIs.
 </li>
 <li>
 Conduct regular site inspections to monitor the community&rsquo;s aesthetics, safety, and overall experience, ensuring all maintenance and enhancement needs are identified and addressed.
 </li>
 <li>
 Manage the rules, policies, and procedures related to community operations, property modifications, and resident violations.
 </li>
 <li>
 Supervise the access control system and security protocols to ensure a safe and well-maintained community.
 </li>
 </ul>
 
 
 Revenue &amp; Financial Management:
 
 
 <ul>
 <li>
 Handle and ensure the collection of maintenance fees, utilities, private garden upkeep fees, and other service charges.
 </li>
 <li>
 Monitor and manage any outstanding fees, taking necessary actions to ensure timely payments.
 </li>
 </ul>
 
 
 Collaboration &amp; Coordination:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (facilities management, security, legal, finance, customer service, and marketing) to address resident concerns and enhance community standards.
 </li>
 <li>
 Coordinate with the legal team regarding resident disputes, compliance issues, and policy enforcement.
 </li>
 </ul>
 
 
 Enhancing the Community Experience:
 
 
 <ul>
 <li>
 Oversee community upgrades and enhancements, including landscaping, signage, infrastructure maintenance, and resident-requested modifications.
 </li>
 <li>
 Ensure all community guidelines align with the project&rsquo;s design standards and resident expectations.
 </li>
 <li>
 Maintain and regularly update resident databases and community records on the system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Hospitality, Real Estate Management, or a related field.
 
 
 
 Experience:
 
 
 
 5-7 years in community management, customer relations, or real estate operations. Prior experience in managing residential compounds or hospitality projects is a plus.
 
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Strong leadership and team management abilities
 </li>
 <li>
 Problem-solving and decision-making skills
 </li>
 <li>
 Ability to handle conflicts and resolve resident disputes professionally
 </li>
 <li>
 Strong organizational and planning capabilities
 </li>
 <li>
 Proficiency in Microsoft Office &amp; CRM system
 
 s
 
 </li>
 </ul>
</div>

Community Manager

State Farm

<div>Benefits: 
<ul><li>Simple IRA</li>
<li>Hiring bonus</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul> 
ROLE DESCRIPTION: 
As Account Manager - State Farm Agent Team Member for Colleen Tighe - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
 
<ul><li>Develop and maintain customer relationships to drive retention and growth.</li>
<li>Conduct policy reviews and provide recommendations to customers.</li>
<li>Oversee the resolution of complex customer issues.</li>
<li>Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Experience in insurance sales or account management preferred.</li>
<li>Leadership and interpersonal skills.</li>
<li>Proven track record of meeting sales targets.</li>
<li>Willingness to engage in sales conversations.</li>
<li>Bilingual Spanish preferred.</li></ul></div>

Account Manager - State Farm Agent Team Member

<div>Benefits: 
<ul><li>Simple IRA</li>
<li>Licensing paid by agency</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul> 
ROLE DESCRIPTION: 
As Account Manager - State Farm Agent Team Member for Ann Spangler - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
 
<ul><li>Develop and maintain customer relationships to drive retention and growth.</li>
<li>Conduct policy reviews and provide recommendations to customers.</li>
<li>Oversee the resolution of complex customer issues.</li>
<li>Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Experience in insurance sales or account management preferred.</li>
<li>Leadership and interpersonal skills.</li>
<li>Proven track record of meeting sales targets.</li>
<li>Willingness to engage in sales conversations.</li></ul></div>

Facilitative Employment Services (Private) LIMITED

Assistant CR ManagerPay: 55,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Key Responsibilities<ul><li>Acts as the frontline contact for clients, customers, or stakeholders.</li><li>Handles routine inquiries, issues, and service requests.</li><li>Provides information, processes forms, or coordinates basic support tasks.</li><li>Collects feedback and reports problems.</li><li>Monitor customer satisfaction metrics and identify areas for improvement.</li><li>Collaborate with cross-functional teams (Sales, Product, Operations) to resolve customer concerns and improve processes.</li></ul>Eligibility Criteria:<ul><li>Bachelor's degree in relevant field</li><li>2+ years of experience in customer relations, customer service management, or a similar role.</li><li>Excellent communication, conflict-resolution, and interpersonal abilities</li><li>Proficiency with CRM platforms and customer service tools</li></ul>Job Type: Full-timeWork Location: E-22, Main Airport Rd, Akbar Rd, near Dha Ph 8 MB, Gulshan e Ali Colony, LahoreJob Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant CRM

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Account Manager - State Farm Agent Team Member

Assistant CRM