customer relations manager

Hallmark Aviation Services

<p></p><div><p><b><i>&quot;ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE&quot;</i></b></p><br>
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Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide Exceptional service</b></p>
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to our WORLD CLASS International Airlines at LAX airport.</b></p><br>
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The Airline Account Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.<br>
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Airline Business Manager Summary:<br>
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<ul><li>Maximize airline account revenues and profitability; Control the budget for labor costs and allocation</li></ul><br>
<ul><li>Ensure that airline account operates according to schedule and service level agreements</li></ul><br>
<ul><li>Oversee the long-term analysis of manpower needs, groom potential leaders</li></ul><br>
<ul><li>Manage, input, and update employee attendance records and ensure appropriate shift coverage using Attendance Enterprise timekeeping system</li></ul><br>
<ul><li>Develop and cultivates strong customer relations/retention</li></ul><br>
<ul><li>Support, hire, train their airline account team; coordinates between Human Resources, Training and Quality Assurance department to ensure a compliant and pleasant work environment</li></ul><br>
<ul><li>Provide hands-on supervision of the staff and delegate workload</li></ul><br>
<ul><li>Provide direct customer relations support</li></ul><br>
<ul><li>Ensure cross training of staff members and monitor mandatory training</li></ul><br>
<ul><li>Administer performance recognition and reward program(s)</li></ul><br>
<ul><li>Carry out disciplinary action and motivational activities when needed</li></ul><br>
<ul><li>Process promotion, demotion and termination paperwork</li></ul><br>
<ul><li>Enforce company policies and procedures (including safety, security, and uniform &amp; grooming standards)</li></ul><br>
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Preferred Skills and Experience<br>
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 o Proven LEADERSHIP abilities and ORGANIZATIONAL skills<br>
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 o Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience<br>
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 o PC basics (Outlook, Microsoft Word, Powerpoint, excel, Adobe PDF, etc.)<br>
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 o Excellent interpersonal, coaching and counseling skills<br>
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 o Self-driven focus on Customer and Client satisfaction<br>
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 o Ability to excel under pressure of meeting extreme deadlines<br>
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 o Able to communicate effectively, both verbally and in writing<br>
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 o Experienced in planning a roster and monitoring work schedules<br>
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 o Able to solve daily problems and make quick decisions within the operation<br>
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 o Able to work varied hours, and flexible to travel if needed.<br>
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 Apply online today! https://hallmark-aviationcareers.silkroad.com/<br>
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Essential Requirements:<br>
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 PREVIOUS AIRLINE EXPERIENCE<br>
 At least 18yrs old, with a High School Diploma or G.E.D.<br>
 English proficient, other languages may be required<br>
 Basic Math Skills: Adding, Subtracting, Division, and Multiplying<br>
 Computer Literate<br>
 Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs<br>
 Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures<br>
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Basic Requirements:<br>
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 Valid US work authorization<br>
 Professional demeanor and exceptional presentation<br>
 Flexible schedule &amp; availability
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 Background Check, Fingerprinting required<br>
 Drug Screen required on day of hire</div><br>
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Required Skills<br>
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Required Experience<br>
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Airline Account Manager - Starting at $70K+

Wise Auto Group

<div><h3 class="jobSectionHeader"><b>Position Overview</b></h3><p>
Vallejo Hyundai is seeking a results-driven <b>Client Relations Manager</b> with a strong focus on <b>service outreach and Customer Satisfaction (CSI)</b>. This role is responsible for managing outbound communication, strengthening customer relationships, and driving retention across both the <b>service and sales departments</b>.</p><p>
The ideal candidate is highly organized, proactive, and committed to delivering a consistent, high-quality customer experience. This position plays a critical role in improving CSI scores, increasing service retention, and ensuring every customer interaction reflects the dealership&rsquo;s standards.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Execute high-volume outbound calls for service reminders, follow-ups, and retention efforts</li><li>
Drive customer engagement for declined services, missed appointments, and future maintenance needs</li><li>
Monitor and actively manage <b>CSI performance</b> for both sales and service departments</li><li>
Follow up with recent sales and service customers to ensure satisfaction and resolve concerns</li><li>
Handle inbound calls professionally and route customers to the appropriate department</li><li>
Provide a strong first point of contact, ensuring a positive and efficient customer experience</li><li>
Handle customer concerns professionally and escalate when necessary to management</li><li>
Maintain accurate CRM records for all customer interactions and follow-up activity</li><li>
Partner with service advisors and sales teams to improve customer communication and experience</li><li>
Track and report key performance metrics including call volume, contact rate, appointment set %, and CSI trends</li><li>
Support front-end customer experience as needed to ensure consistency across all touchpoints</li></ul><p></p><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Previous experience in automotive BDC, service call center, or customer relations preferred</li><li>
Strong communication skills with confidence handling high-volume outbound and inbound calls</li><li>
Proven ability to influence customer satisfaction and retention</li><li>
Highly organized with strong follow-up discipline</li><li>
Experience working with CRM systems and reporting tools</li><li>
Professional, solution-oriented mindset with strong problem-solving skills</li><li>
Valid driver&rsquo;s license and clean driving record</li></ul><p></p><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><ul><li>
Competitive compensation plan</li><li>
Health, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Vallejo Hyundai</b></h3><ul><li>
High-volume service department with strong customer base</li><li>
Clear focus on customer experience and retention</li><li>
Leadership team committed to accountability and performance</li><li>
Opportunity to directly impact CSI and long-term customer loyalty</li></ul><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b></h3><p>
If you are detail-oriented, proactive, and driven to improve customer satisfaction and retention, we encourage you to apply. Submit your resume and be prepared to discuss your experience with customer follow-up and performance metrics.</p><p>
</p><p>Pqsw8H6f5j</p></div>

Client Relations Manager

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Hiring bonus</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b><br>
As Account Manager - State Farm Agent Team Member for Rusty Fanning - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Develop and maintain customer relationships to drive retention and growth.</li>
<li>Conduct policy reviews and provide recommendations to customers.</li>
<li>Oversee the resolution of complex customer issues.</li>
<li>Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Experience in insurance sales or account management preferred.</li>
<li>Leadership and interpersonal skills.</li>
<li>Proven track record of meeting sales targets.</li>
<li>Willingness to engage in sales conversations.</li></ul></div></div>

Account Manager - State Farm Agent Team Member

<div><div><div><b>Benefits:</b></div>
<ul><li>Simple IRA</li>
<li>Hiring bonus</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b><br>
As Account Manager - State Farm Agent Team Member for Bailey Bowen - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Develop and maintain customer relationships to drive retention and growth.</li>
<li>Conduct policy reviews and provide recommendations to customers.</li>
<li>Oversee the resolution of complex customer issues.</li>
<li>Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Experience in insurance sales or account management preferred.</li>
<li>Leadership and interpersonal skills.</li>
<li>Proven track record of meeting sales targets.</li>
<li>Willingness to engage in sales conversations.</li></ul></div></div>

Majid Developments

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <p>
  Majid Developments, based in Dubai, is a visionary real estate development company specializing in high-end, meticulously designed properties. Focused on redefining luxury living, the company is dedicated to delivering exceptional lifestyle experiences tailored to meet the aspirations of its discerning clientele. Every project reflects a commitment to quality, precision, and innovative design. With a strong emphasis on excellence, innovation, and sustainability, Majid Developments is shaping the future of real estate.
  <br/>
 </p>
 <strong>
  Role Description
  <br/>
 </strong>
 <p>
  This is a full-time, on-site role based in Dubai, United Arab Emirates for a Client Relations &amp; Customer Service Manager Senior Executive | Administrative Lead. The responsibilities include managing client relationships, ensuring high levels of customer satisfaction, overseeing customer service operations, and providing leadership to the administrative team. The role also involves analyzing customer feedback, developing strategies for improvement, and ensuring seamless communication across departments.
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Strong expertise in Customer Satisfaction and Customer Support
  </li>
  <li>
   Proven experience in Customer Service Management and team leadership
  </li>
  <li>
   Excellent Communication skills, both verbal and written
  </li>
  <li>
   Proficiency in Analytical Skills to assess and improve processes
  </li>
  <li>
   Ability to build and maintain lasting relationships with a diverse client base
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Communication, or related field
  </li>
  <li>
   Experience in the real estate or luxury property industry is an advantage
  </li>
  <li>
   Demonstrated ability to work in a fast-paced, client-focused environment
  </li>
 </ul>
</div>


Client Relations & Customer Service Manager Senior Executive | Administrative Lead

<div><div><div><b>Benefits:</b></div>
<ul><li>License reimbursement</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ABOUT OUR AGENCY:</b><br>
I opened my agency in 2014 after working as a State Farm team member, which gave me the foundation and passion to build something of my own. Today, I lead a small but mighty team of three. I attended Minnesota State Delano, and when I&rsquo;m not in the office, I&rsquo;m coaching high school girls basketball and spending time with my four kids.<br>
</div><div>Community involvement is a big part of what we do. Every year, we host a &ldquo;Letters to Santa&rdquo; event for local families, and we&rsquo;re actively involved in the Delano Networking Group and Delano Chamber of Commerce. We offer a health stipend and license reimbursement to support our team members&rsquo; success.<br>
</div><div>Our office environment is fast paced and fun &mdash; we believe in working hard while enjoying the process. If you&rsquo;re looking for a place where you can grow, contribute, and feel connected to both your team and your community, this could be the right fit for you.<br>
</div><div><b>ROLE DESCRIPTION:</b><br>
As Account Manager - State Farm Agent Team Member for Bryce Deter - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Develop and maintain customer relationships to drive retention and growth.</li>
<li>Conduct policy reviews and provide recommendations to customers.</li>
<li>Oversee the resolution of complex customer issues.</li>
<li>Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Experience in insurance sales or account management preferred.</li>
<li>Leadership and interpersonal skills.</li>
<li>Proven track record of meeting sales targets.</li>
<li>Willingness to engage in sales conversations.</li></ul></div></div>

<div><div><div><b>Benefits:</b></div>
<ul><li>License reimbursement</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ABOUT OUR AGENCY:</b><br>
Our agency opened in 2019 and is a close-knit team of three focused on building strong relationships with both our customers and each other. Before becoming a State Farm agent, I worked with New York Life in financial planning and spent two years as a team member in a State Farm office, gaining valuable experience before opening my own agency.<br>
<br>
I attended Bowling Green and have been part of the local community for over 11 years. Outside of work, I enjoy golfing and spending time with dogs. We stay involved in the community through charity golf events, including hosting &ldquo;Putts for Paws&rdquo; each year in support of Completing the Mission.<br>
<br>
For our team, we offer 15 days of PTO, 9 paid holidays, and reimbursement for licensing costs.<br>
<br>
Our office culture is friendly, supportive, and family-oriented - everyone truly cares about each other. We also provide spacious, private office environments for each team member. We&rsquo;re looking for someone who values teamwork, enjoys a positive atmosphere, and wants to be part of a team that supports one another both professionally and personally.<br>
<br>
<b>ROLE DESCRIPTION:</b><br>
As Account Manager - State Farm Agent Team Member for Daniel Connor - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Develop and maintain customer relationships to drive retention and growth.</li>
<li>Conduct policy reviews and provide recommendations to customers.</li>
<li>Oversee the resolution of complex customer issues.</li>
<li>Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Experience in insurance sales or account management preferred.</li>
<li>Leadership and interpersonal skills.</li>
<li>Proven track record of meeting sales targets.</li>
<li>Willingness to engage in sales conversations.</li></ul></div></div>

Search 10000+ Customer relations manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 customer relations manager jobs Near Me

Airline Account Manager - Starting at $70K+

Client Relations Manager

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Client Relations & Customer Service Manager Senior Executive | Administrative Lead

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member