customer relations officer

Steps Ahead Pakistan

<div>
 
 Position Title:
 
 Customer Relations Officer
 
 
 
 Location:
 
 Wapda Town, Lahore
 
 
 
 Job Summary:
 
 
 
 We are looking for a
 
 Customer Relations Officer
 
 to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage incoming and outgoing customer calls in a professional manner.
 </li>
 <li>
 Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.
 </li>
 <li>
 Handle customer queries, appointments, and complaints efficiently and courteously.
 </li>
 <li>
 Perform data entry and maintain accurate customer records in the system.
 </li>
 <li>
 Support revenue generation by promoting clinic services.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelors degree
 </li>
 <li>
 0-1 years of experience in customer service, sales,
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Proficient in MS Office and data entry tasks.
 </li>
 <li>
 Friendly, patient, and customer-focused attitude.
 
 
 
 </li>
 </ul>
 
 Applications Deadline: 03-Nov-2025
 
</div>

Customer Relations Officer - Lahore

NEWYORK CAPITAL FUNDS

NYCF Business Solutions is a fast-growing investment firm dedicated to helping clients grow and manage their wealth through smart, strategic investment opportunities. We are expanding our outreach team and seeking energetic, persuasive, and customer-focused professionals to join us.Job Responsibilities:<ul><li>Make outbound calls to potential clients from provided data sources.</li><li>Introduce customers to our company&rsquo;s investment services and financial products.</li><li>Educate customers about available investment opportunities and company benefits.</li><li>Convince and guide potential investors to understand the value of investing with our company.</li><li>Schedule meetings, appointments, and follow-up visits for interested clients with our senior investment advisors.</li><li>Maintain accurate records of customer interactions and follow-ups in the CRM system.</li><li>Achieve daily/weekly/monthly call and conversion targets.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent verbal communication skills in [English/Hindi/Regional Language].</li><li>Strong persuasive and negotiation skills.</li><li>Good knowledge of financial or investment concepts (training will be provided).</li><li>Ability to handle objections and maintain professionalism under pressure.</li><li>Basic computer literacy and familiarity with CRM or Excel-based reporting.</li><li>Prior experience in telecalling, telesales, or customer relationship management is an advantage.</li></ul>Salary &amp; Benefits:<ul><li>Competitive base salary + attractive performance incentives.</li><li>Opportunity for career growth in the investment and financial services industry.</li><li>Training and professional development support.</li></ul>Address : Office No 202 , Second Floor , Iconic Trade Center ( ICT ) Sharafabad , KarachiJob Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Relations Officer

The Success Ventures

Location: I-9, IslamabadJoin one of Islamabad&rsquo;s leading automobile dealerships as a Customer Relations Officer (CRO) and become part of a dynamic team dedicated to delivering exceptional customer experiences.Key Responsibilities:<ul><li>Greet and assist walk-in customers at the dealership.</li><li>Ensure smooth coordination between Sales, Service, and Accounts departments.</li><li>Handle customer queries, feedback, and complaints in a professional manner.</li><li>Call Customers for appointments</li><li>Follow up with clients post-delivery or service to ensure satisfaction.</li><li>Maintain accurate customer data and reports.</li><li>Support CRM initiatives to enhance customer retention.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in Business, Marketing, or Communication).</li><li>1&ndash;2 years of relevant experience in customer service &mdash; automotive industry preferred.</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Presentable personality and customer-first approach.</li><li>Ability to multitask in a fast-paced environment.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Meal facility during working hours.</li><li>A professional and growth-oriented work environment.</li><li>Long-term career opportunities within a growing dealership network.</li></ul>Immediate joining preferred!To Apply: Send your CV to careers@tsv.com.pk with the subject line &ldquo;Application &ndash; Customer Relations Officer (CRO)&rdquo;Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

We’re Hiring – Customer Relations Officer (CRO)

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Beno

Job Description : As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.You will also be responsible for maintaining a welcoming and organized environment.Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.Assist clients by answering inquiries and guiding them through our services / products.Manage bookings efficiently.Build and maintain positive relationships with clients to enhance customer loyalty.Handle client feedback and complaints gracefully, ensuring prompt resolution.Collaborate with team members to ensure smooth operations and high service standards.Requirements : Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.Excellent communication and interpersonal skills.Professional appearance and a positive attitude.Strong problem-solving skills and the ability to remain calm under pressure.Flexibility to work in shifts, including weekends and holidays.English language is a must, additional languages is an advantage.What We Offer : Competitive salary and benefits package.A dynamic and supportive work environment.Opportunities for growth and career development.

Client Service Officer / Hostess

Walk-in Interview Details:<ul><li>Job Title: Customer Relations Officer (CRO)</li><li>Dates: 07, 08, and 09 November 2025</li><li>Timings: 12:00 PM &ndash; 4:00 PM</li><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad</li></ul>Bring your Updated CV and CNIC. Interviews will be conducted on the spot. Interested candidates are encouraged to apply directly through Rozee.pk or send your updated CVs to hussnain.rehman@abacus-global.com with position title in the subject.Company: Abacus BPO Job Type: Full-time Salary Range: PKR 37,000 &ndash; 40,000 per monthJob Summary: Abacus BPO is hiring Customer Relations Officers for a domestic project. This is an excellent opportunity for candidates who want to grow their career in the BPO and customer services industry.Roles Available:<ul><li>Inbound Calls</li><li>Domestic Project</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (14 Years of Education)</li><li>6 months to 1 year of experience in any field</li><li>Strong verbal communication in English or Urdu</li><li>Familiarity with digital tools.</li><li>Prior BPO/Customer Service experience will be an advantage</li></ul>What We Offer:<ul><li>Competitive Salary (PKR 37,000 &ndash; 40,000)</li><li>Performance-based Incentives</li><li>Career Growth Opportunities</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shifts</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relation Officer

Luminey

Job Title: Front Desk Officer (Female) Location: Bahria Town, Lahore Job Type: Full-Time (On-site) Timings: 10:00 AM &ndash; 6:00 PM (Monday to Saturday)About the Role:We are looking for a confident and well-presented Front Desk Officer (Female) to join our team in Bahria Town, Lahore. The ideal candidate will be responsible for managing front desk operations, handling client inquiries, scheduling meetings after verifying leads, and ensuring a smooth communication flow between clients and internal departments.Key Responsibilities:<ul><li>Greet and assist visitors in a professional and courteous manner.</li><li>Handle incoming calls, messages, and emails efficiently.</li><li>Record and verify new leads, ensuring accurate data entry.</li><li>Coordinate with the sales and project teams to schedule meetings with potential clients after lead verification.</li><li>Provide clients with information regarding company services and ongoing projects.</li><li>Assist in preparing quotations, proposals, and related documentation.</li><li>Maintain organized records of client interactions and follow-ups.</li><li>Support administrative duties such as filing, scheduling, and maintaining a well-presented reception area.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in front desk, client servicing, or customer relations (experience in construction, real estate, or interior design will be preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable, confident, and well-spoken personality.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office and basic CRM/data entry tools.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Front Desk Officer (Bahria Town)

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