customer relations officer

Sunday Bazar

Vacancy Announcement: Customer Relations Officer (Female Preferred)Company: Sunday Bazar Office Location: Model Colony, Gulshan-e-Jami, Malir &ndash; Karachi Employment Type: Full-Time (On-Site) Working Days: Monday &ndash; Saturday Ramadan Office Hours: 10:00 AM &ndash; 5:00 PM Monthly Compensation: Market CompetitiveAbout the RoleWe are currently inviting applications for a Customer Relations Officer who can effectively manage customer interactions and support service-related operations. The individual will be responsible for handling inquiries, coordinating with internal teams, and ensuring customers receive timely and satisfactory responses.The ideal candidate should demonstrate confidence, patience, and a customer-first attitude in every interaction.Key Responsibilities<ul><li>Handle incoming customer queries through calls, WhatsApp, and online platforms.</li><li>Resolve complaints professionally while ensuring quick turnaround time.</li><li>Coordinate with departments such as Inventory, Marketing, and Product Listings for issue resolution.</li><li>Keep accurate records of customer conversations and case updates.</li><li>Follow up on pending matters to ensure complete customer satisfaction.</li><li>Maintain a courteous and professional tone while representing the company.</li></ul>Candidate Requirements<ul><li>Education: Minimum Intermediate; Bachelor&rsquo;s degree preferred.</li><li>Experience: At least 1 year in a customer service or support role.</li></ul>(Candidates with excellent communication skills but no prior experience may also apply.)<ul><li>Language Skills: Strong verbal and written command of English and Urdu.</li><li>Core Competencies:</li><li>Effective communication and convincing ability</li><li>Calm and composed attitude under pressure</li><li>Problem-solving mindset</li><li>Professional approach to customer handling</li><li>Preference: Female candidates are encouraged to apply.</li></ul>What We Offer<ul><li>Positive and professional workplace culture</li><li>Growth and learning opportunities</li><li>Monthly incentives based on performance</li></ul>How to ApplySend your updated resume to: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Handling: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Relations Officer (Female Preferred)

Mystic Advertising

Junior Customer Relations Officer &ndash; Real EstateLocation: Business Bay, Dubai (On-site) Working Hours: 9:00 AM &ndash; 6:00 PM Employment Type: Full-timeWe are currently looking for a proactive and service-driven Junior Customer Relations Officer to join our real estate team in Dubai. This position plays an important role in supporting day-to-day client interactions, assisting the sales and leasing teams, and ensuring that every client receives a professional and seamless experience.This opportunity is well suited for a junior professional or recent graduate who is interested in building a long-term career in the Dubai real estate industry while gaining hands-on experience in a fast-paced and client-focused environment.Key Responsibilities<ul><li>Serve as the initial point of contact for client inquiries via phone, email, and walk-in visits.</li><li>Assist in managing client relationships throughout the property sales and leasing process.</li><li>Respond to incoming inquiries and coordinate qualified leads with the sales team.</li><li>Understand client requirements and help suggest appropriate property options when needed.</li><li>Arrange and coordinate property viewings, client meetings, and follow-up communications.</li><li>Maintain accurate client records, documentation, and CRM updates.</li><li>Collaborate with internal teams to ensure efficient communication and client support.</li><li>Provide post-transaction assistance to help maintain strong and lasting client relationships.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Marketing, or a related field (preferred).</li><li>Previous experience in customer service or real estate support roles is beneficial but not essential.</li><li>Basic familiarity with the Dubai property market will be an advantage.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Organized, detail-focused, and able to manage multiple tasks efficiently.</li><li>Positive attitude with a willingness to learn and grow in a real estate environment.</li><li>Working knowledge of CRM systems and Microsoft Office tools is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Junior Customer Relations Officer (Real Estate)

Avery Dennison

<div>Company Description 
About Avery Dennison
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications 
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:<ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 

Additional Information 
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Customer Service Officer

<div>
 
 
 About Avery Dennison
 
 
 
 
 
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 ABOUT YOUR ROLE
 
 
 
 
 
 To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
 
 
 
 
 
 YOUR RESPONSIBILITIES WILL INCLUDE:
 
 
 
 
 <ul>
 <li>
 To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.
 </li>
 <li>
 To timely respond to customer enquiries and requests via all modes of communication.
 </li>
 <li>
 To handle customer complaints according to the Company procedures and service standard.
 </li>
 <li>
 To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.
 </li>
 <li>
 To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).
 </li>
 <li>
 To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.
 </li>
 <li>
 To check the customer order information.
 </li>
 <li>
 To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.
 </li>
 <li>
 To Coordinate with GPD for the new item setup.
 </li>
 <li>
 To Coordinate with finance for new customer account setup along with form and necessary documents.
 </li>
 <li>
 To check the data and release in the system as per customer order forms.
 </li>
 <li>
 To coordinate with the customers in case of data issues like non availability or incorrect.
 </li>
 <li>
 To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.
 </li>
 <li>
 To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.
 </li>
 <li>
 To share the daily dispatch details with the customers.
 </li>
 <li>
 To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).
 </li>
 <li>
 Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.
 </li>
 <li>
 Ensure to follow the SOPs and Business Rules related to the Customer Services Department.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry
 </li>
 <li>
 Active Listening and Communication skills
 </li>
 <li>
 Empathy and Patience
 </li>
 <li>
 Responsiveness
 </li>
 <li>
 Emotional Intelligence
 </li>
 <li>
 Integrity
 </li>
 <li>
 Analytical skills
 </li>
 <li>
 Grip on Google tools
 </li>
 <li>
 Decision Making skills
 </li>
 <li>
 Time Management
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
 
 
 
</div>

Al-Futtaim

<div>Job Requisition ID: 176994

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


UAE National Part-Time Opportunity

Receptionist &amp; Guest Relation Officer &ndash; Toyota &amp; Lexus 


Are you a UAE National looking for a part-time role in a dynamic and professional environment? ✨ 
Al Futtaim Automotive is offering an exciting opportunity to join our Toyota &amp; Lexus team as a Receptionist or Guest Relation Officer &ndash; where you&rsquo;ll be the face of our brand and the first to deliver our World&rsquo;s Warmest Welcome to every customer. 


What&rsquo;s in it for you?
<ul>
<li>A part-time role with 2 days off</li>
<li>Gain hands-on experience in a prestigious automotive brand</li>
<li>Work in a customer-focused, professional environment</li>
<li>Be part of one of the UAE&rsquo;s leading automotive groups</li></ul> 


What you will do:
<ul>
<li>Be the first point of contact for all customers visiting our service center/ showroom</li>
<li>Welcome, guide, and ensure customers are connected to the right executive seamlessly</li>
<li>Deliver an exceptional customer journey from start to finish</li>
<li>Give every guest a warm send-off, ensuring they leave feeling valued and cared for</li></ul> 


✅ What we&rsquo;re looking for:
<ul>
<li>UAE National with Family Book (mandatory)</li>
<li>Fluent in English with strong communication skills</li>
<li>Customer service experience is an added advantage</li>
<li>Basic knowledge of MS Office (Excel preferred)</li>
<li>High school diploma or higher</li></ul> 


About the role:

You&rsquo;ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels. If you are motivated, customer-focused, and passionate about cars, this is your chance to shine! 


✨ Apply today and take the first step into building your career with Al Futtaim Automotive. 

About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Part-Time Opportunity: UAE National Receptionist

Tawar Mall

Kindly send your CV to careers@tawarmall.qaRequirements:<ul><li>Can speak TAGALOG language.</li><li>Proven experience as a Guest Relations Officer or Receptionist (mall experience is an advantage).</li><li>Familiarity with hospitality industry standards.</li><li>A customer-oriented and outgoing personality.</li></ul>Responsibilities:<ul><li>Greet guests in a welcoming and professional manner.</li><li>Provide information about facilities, programs, and other services.</li><li>Address customer complaints and escalate when needed.</li><li>Anticipate guest needs and build rapport with customers</li><li>Ensure compliance with health and quality standards</li></ul>Job Types: Full-time, PermanentPay: QAR3,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you agree with the stated salary of QAR 3,500 (full package)?</li></ul>Experience:<ul><li>Guest Relations or Customer Service: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Guest Relations Executive

Halan Microfinance Bank

<div>
 
 
 Position: Human Resources Officer- Employee Relations
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Officer &ndash; Employee Relations will be responsible for managing employee disciplinary processes, ensuring compliance with HR policies &amp; labor laws. The role involves handling misconduct cases, conducting preliminary investigations, maintaining documentation, and supporting fair and consistent disciplinary actions across the organization.
 
 
 
 
 
 
 Qualification &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in Employee Relations, HR Operations, or disciplinary case handling.
 </li>
 <li>
 Experience in banking or financial sector (preferably Microfinance Bank) will be an advantage.
 </li>
 <li>
 Knowledge of labor laws and disciplinary procedures.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage disciplinary cases including misconduct, policy violations, and employee grievances in line with HR policies.
 </li>
 <li>
 Issue warning letters, show-cause notices, and other disciplinary communications after necessary approvals.
 </li>
 <li>
 Conduct preliminary investigations, collect evidence, and prepare investigation reports.
 </li>
 <li>
 Ensure compliance with HR policies, labor laws, and SBP regulations.
 </li>
 <li>
 Maintain confidential documentation and case records; track and report employee relations cases.
 </li>
 <li>
 Support HR in resolving workplace grievances and conflicts while ensuring fair disciplinary practices.
 </li>
 <li>
 Coordinate with DAC Committee, Legal, and Audit teams when required and assist in hearings or inquiry proceedings.
 </li>
 </ul>
 
 
</div>

Human Resources Officer

Search 10000+ Customer relations officer jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 customer relations officer jobs Near Me

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Human Resources Officer