customer relations officer

Half Price Packaging PVT Ltd

Customer Relations Officer (CRO)Job Title: Customer Relations Officer (CRO) Company: Digisparo Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening and Night Shift Available Salary: PKR 35,000 &ndash; PKR 75,000 per monthJob Description:Digisparo is looking for a professional and motivated Customer Relations Officer (CRO) to join our team. The ideal candidate will be responsible for handling client communication, maintaining strong relationships, and ensuring customer satisfaction.Responsibilities:<ul><li>Communicate with clients via calls and follow-ups</li><li>Provide information about company services</li><li>Maintain positive client relationships</li><li>Handle customer queries professionally</li><li>Achieve assigned targets</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Strong interpersonal skills</li><li>Basic computer knowledge</li><li>Call center or sales experience preferred</li><li>Fresh candidates can also apply</li></ul>Benefits:<ul><li>Fixed salary (PKR 35,000 &ndash; 75,000)</li><li>Attractive commission structure</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Al Nasr Driving Academy

Job Description:Join our team at Al-Nasr Driving Academy! We are looking for a professional Call Center &amp; Customer Relations Officer to handle customer inquiries, manage bookings, resolve issues, and provide exceptional service.Responsibilities:-<ul><li>Answer incoming calls, WhatsApp messages, emails, and social media inquiries professionally and promptly.</li><li>Explain driving courses, programs, prices, and offers clearly to potential clients.</li><li>Convert inquiries into confirmed registrations and follow up on client status.</li><li>Continuously follow up and resolve customer complaints, preparing regular reports on issues, actions taken, and resolution status.</li><li>Coordinate with relevant internal departments to ensure smooth service delivery.</li><li>Record and update all client interactions accurately in the academy&rsquo;s system.</li><li>Monitor potential clients until the registration process is fully completed.</li></ul>Requirements:-<ul><li>Previous experience in Call Center or customer service.</li><li>Excellent communication and persuasion skills.</li><li>Proficient in using computers and Microsoft Office.</li><li>Ability to work under pressure and achieve targets.</li><li>Organized, proactive, and skilled in problem-solving.</li><li>Fluent in English and Hindi.</li><li>Arabic is an advantage.</li></ul>Benefits:-<ul><li>Professional and stable work environment.</li><li>Opportunities for career growth.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR2,500.00 per month

Call Center & Customer Relations Officer

Abacus Outsourcing

Company: Abacus BPO Job Type: Full-time Salary Range: PKR 37,000 + 5000 per monthJob Summary: Abacus BPO is hiring Customer Relations Officers for a domestic project. This is an excellent opportunity for candidates who want to grow their career in the BPO and customer services industry.Roles Available:<ul><li>Inbound Calls</li><li>Domestic Project</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (14 Years of Education)</li><li>6 months to 1 year of experience in any field</li><li>Strong verbal communication in English or Urdu</li><li>Familiarity with digital tools.</li><li>Prior BPO/Customer Service experience will be an advantage</li></ul>What We Offer:<ul><li>Competitive Salary (PKR 37,000 &ndash; 42,000)</li><li>Performance-based Incentives</li><li>Career Growth Opportunities</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shifts</li></ul>How to Apply:Apply via Indeed or send your resume directly on Whatsapp at 03485616568.Note: We also have daily interviews between 12:00 PM to 4:00 PM at the office. Please bring your resume at the venue to ensure smooth facilitation.Location: Plot 349-352, 1st Floor, Street 5, I-9/3, Islamabad Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer - Islamabad, Rotational

Biz Team

We are looking for a Professional and Customer-oriented Female CRO to manage client relationships and ensure smooth branch operations. The ideal candidate should be a Graduate with exceptional communication skills in English and Hindi.Key Responsibilities<ul><li>Customer Education: Educate customers on the full range of services offered by the organization.</li><li>Inquiry Management: Address customer inquiries and complaints promptly, guiding them to the correct departments.</li><li>Relationship Building: Build and maintain strong relationships with customers to ensure long-term loyalty.</li><li>Call Management: Manage incoming calls and route them effectively to the appropriate staff members.</li><li>Appointment Scheduling: Schedule and manage appointments for both customers and branch staff.</li><li>Coordination: Coordinate with typists, supervisors, and other staff to ensure timely service delivery.</li><li>CRM Activities: Co-ordinate and conduct CRM (Customer Relationship Management) activities at the branch level.</li><li>Reporting: Prepare daily reports on customer interactions and satisfaction levels.</li><li>Administrative Support: Ensure that brochures, forms, and informational materials are available to customers and support branch staff with clerical duties as needed.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Any University Degree.</li><li>Languages: Must be fluent in English and Hindi. (Arabic knowledge is an added advantage).</li><li>Skills: Excellent interpersonal skills, problem-solving ability, and basic computer knowledge (MS Office).</li><li>Experience: Prior experience in customer service or front-desk roles in the UAE is preferred. Freshers can also apply.</li><li>Personal Attributes: Presentable, professional demeanor, and a proactive attitude.</li><li>Visa Status: Husband Visa Holders Only</li></ul>Job Type: Full-timeLanguage:<ul><li>Hindi and English (Required)</li></ul>

Customer Relations Officer (Female)

Pearl Tours and Travel (Pvt) Ltd

Job briefWe are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you&rsquo;ll serve as a primary point of contact for our customers.Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.Responsibilities<ul><li>Review arrival lists to welcome guests</li><li>Attend to special guests (e.g. VIPs) and answer their inquiries</li><li>Provide information about amenities, area and venues and promote services</li><li>Anticipate guest needs and build rapport with customers</li><li>Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)</li><li>Address customer complaints and escalate to Operations Manager when needed</li><li>Record information in the logbook daily</li><li>Ensure compliance with health and quality standards</li></ul>Requirements and skills<ul><li>Proven experience as a Guest Relations Officer</li><li>Familiarity with hospitality industry standards</li><li>Proficiency in English; knowledge of additional languages is a plus</li><li>Computer literacy</li><li>A customer-oriented and professional attitude</li><li>An outgoing personality</li><li>Outstanding communication abilities</li><li>Excellent organizational and time-management skills</li><li>Minimum Education: Intermediate and above.</li><li>Age: Under 25</li><li>Email your CV: official.raheel@gmail.com Or Whatsapp: 03132199782</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From Rs41,000.00 per monthWork Location: In person

Guest Relationship Officer (Female)

Unilever

<div>
 Job Title: Demand Capture Officer
 
 
 WL- 1A
 
 
 Location: Jaipur
 
 
 
 Job Overview
 
 
 
 DCO position is at the front end of the business. He/ She does not have any HUL employees as direct subordinates. Officer will have to assist BSM &amp; Sales Executive in handling the account portfolio. DCO will be responsible for managing CSD / CPS business across various locations and URCs
 
 
 The right candidate for this role needs to be good at customer relations, maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and people management skills. Also, this is field role hence it is very travel heavy.
 
 
 <ul>
 <li>
 DCO&rsquo;s primary job is to build capability of Sales Promoters &amp; Shop boys hence need to have good understanding on roles and responsibility of key stakeholders.
 </li>
 <li>
 Ensuring that operations are aligned and smooth will be your responsibility so that the business grows on the back of strong supply chain.
 </li>
 <li>
 Maintaining stock levels, ensuring good supply fills to customer and firefighting concerns will be key actionable amongst others
 </li>
 <li>
 Responsible for forecasting the business and planning for stock supplies.
 </li>
 <li>
 It is required to have good understanding of 6P and able to relate with Share of Shelf, account&rsquo;s assortment/ MBQ/planogram /promotion strategy and should be able to use DST effectively.
 </li>
 <li>
 Implement renovation as per schedule, execute all agreed TOT and ensuring ROI is also the key responsibility of DCO.
 
 
 </li>
 </ul>
 
 Scope Of Work
 
 
 
 <ul>
 <li>
 Managing activity at customer level for off take generation.
 </li>
 <li>
 DCO need to communicate with the higher-level officer of Army/Navy/Air force/Central Police.
 </li>
 <li>
 Primary job of DCO is to bridge the communication gap between Store and BSM and find out new opportunities in his/her area
 </li>
 <li>
 The problem solving done by the DCO is of an operational in nature but is very critical in ensuring customer delight to drive share of shelf and share of wallet.
 </li>
 <li>
 DCO proactively needs to identify the hotspot; should be able to negotiate with the outlet for HUL visibility; drives accountability with merchandizers to do the same.
 </li>
 <li>
 Prepare PJP for his team as per demand generation and needs to make effective sales call and ensure DO generation using DO/DST.
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 MBA/PGDM degree in Sales/ Marketing with min 1-2 yrs of relevant experience
 </li>
 <li>
 Strong in inter- personality and out going
 </li>
 <li>
 Should be target oriented and determined selling skills is required
 
 
 </li>
 </ul>
 
 "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding."
 
 
 
</div>

Demand Capture Officer

<div><div><div><div><div><div><div><div><div><div>Job Title: Demand Capture Officer
WL- 1A
Location: Ghaziabad</div></div></div></div></div></div></div></div></div><div>
Job Overview: 
DCO position is at the front end of the business. He/ She does not have any HUL employees as direct subordinates. Officer will have to assist BSM &amp; Sales Executive in handling the account portfolio. DCO will be responsible for managing CSD / CPS business across various locations and URCs 
The right candidate for this role needs to be good at customer relations, maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and people management skills. Also, this is field role hence it is very travel heavy. 
<ul><li>DCO&rsquo;s primary job is to build capability of Sales Promoters &amp; Shop boys hence need to have good understanding on roles and responsibility of key stakeholders.</li><li>Ensuring that operations are aligned and smooth will be your responsibility so that the business grows on the back of strong supply chain.</li><li>Maintaining stock levels, ensuring good supply fills to customer and firefighting concerns will be key actionable amongst others</li><li>Responsible for forecasting the business and planning for stock supplies.</li><li>It is required to have good understanding of 6P and able to relate with Share of Shelf, account&rsquo;s assortment/ MBQ/planogram /promotion strategy and should be able to use DST effectively.</li><li>Implement renovation as per schedule, execute all agreed TOT and ensuring ROI is also the key responsibility of DCO.</li></ul>
Scope of work: 
<ul><li>Managing activity at customer level for off take generation.</li><li>DCO need to communicate with the higher-level officer of Army/Navy/Air force/Central Police.</li><li>Primary job of DCO is to bridge the communication gap between Store and BSM and find out new opportunities in his/her area</li><li>The problem solving done by the DCO is of an operational in nature but is very critical in ensuring customer delight to drive share of shelf and share of wallet.</li><li>DCO proactively needs to identify the hotspot; should be able to negotiate with the outlet for HUL visibility; drives accountability with merchandizers to do the same.</li><li>Prepare PJP for his team as per demand generation and needs to make effective sales call and ensure DO generation using DO/DST.</li></ul>
Qualification: 
<ul><li>MBA/PGDM degree in Sales/ Marketing with min 1-2 yrs of relevant experience</li><li>Strong in inter- personality and out going</li><li>Should be target oriented and determined selling skills is required</li></ul></div>
&quot;All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding.&quot;
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10000 customer relations officer jobs Near Me

Customer Relations Officer (CRO)

Call Center & Customer Relations Officer

Customer Relations Officer - Islamabad, Rotational

Customer Relations Officer (Female)

Guest Relationship Officer (Female)

Demand Capture Officer

Demand Capture Officer