customer relations representative

Ninja Turtle

Company: Ameer Warraich Group of Travels (Umrah &amp; Ticketing Services)Industry: Travel &amp; TourismJob Description:Ameer Warraich Group of Travels is looking for a motivated and professional Customer Relations Representative to join our team. The role involves assisting clients with Umrah packages, travel bookings, and ticketing services. The ideal candidate should have excellent communication skills, be confident in dealing with clients, and ensure customer satisfaction through proactive engagement.Responsibilities:Handle client inquiries related to Umrah and ticketing services.Provide professional customer support and maintain strong client relationships.Conduct personal and follow-up calls to potential and existing clients.Assist in processing bookings, reservations, and travel documentation.Participate in training sessions to improve service quality.Meet sales targets with commission-based incentives.Requirements:Female staff preferredGood communication skillsCommitment for at least one seasonCompensation &amp; Benefits:Base salary: 30,000 PKR + commission (per closed client)Training provided by the company.Growth opportunities in the travel and tourism sector.Job Types: Full-time, Part-timeWork Location: In person

Customer Relations Representative

Looking For CRM Executive Who has Good Command Over English and Knows MS excel well .Following Jobs To Be undertaken by Candidate1) Coordinate with Customer regarding there Pending orders and Update them the sttaus2) Coordinate with Internal Production and dispatch team and take update on Pending orders3) Maintain Track Pending order Sheet in excel and ensure daily followup and coordination is managed between department for timely execution and dispatch of material4 ) Coordinate with Logistics Companies for Tracking of Goods in transit update there status on daily basis in tracker Maintained and also ensure timely delivery is happeningJob Type: Full-timePay: &#8377;10,400.96 - &#8377;20,000.00 per monthWork Location: In person

Aesthetics Hub Clinic

<ul><li>Managing and optimizing CRM platforms</li><li>Developing customer journey maps</li><li>Monitoring key performance indicators (KPIs), such as customer engagement rate and retention rate</li><li>Implementing or updating CRM systems</li><li>Training employees to use CRM systems effectively</li><li>Collaborating with sales and marketing professionals to attract and retain new customers</li><li>Overseeing privacy compliance within a company&rsquo;s CRM system, including the General Data Protection Regulation</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthExperience:<ul><li>sales: 1 year (Required)</li></ul>Work Location: In person

Customer Relations Representative (CRR)

Polaris Parks

<div>
 
 
 Main Purpose:
 
 
 
 The Client Relations Representative will act as the primary liaison between Polaris Parks and its valued tenants, investors, and prospective clients. The role is pivotal in ensuring tenant satisfaction, streamlining operational communication, and enhancing long-term partnerships across our industrial and commercial portfolio.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
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 Act as the front-line point of contact for all client inquiries, concerns, and service needs, delivering a high standard of responsiveness and professionalism.
 </li>
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 Understand each client's business objectives and tailor support to ensure operational satisfaction within Polaris Parks facilities.
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 Investigate and resolve client issues (e.g., utilities, lease terms, permits, facility maintenance) in coordination with internal departments including Operations, Legal, and Facility Management.
 </li>
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 Track and document all client interactions, complaints, resolutions, and service requests through CRM and client service logs
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 Manage and update client records including contracts, communications, and payment schedules
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 Conduct periodic satisfaction check-ins, pulse surveys, and site visits to ensure proactive relationship management and continuous improvement.
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 Assist in onboarding new clients, coordinating across departments to ensure a seamless handover and occupancy process.
 </li>
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 Support business development initiatives through client referrals, market insights, and relationship intelligence
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 <li>
 Ensure timely collection of financial obligations from clients, including rents, service fees, and other contractual dues, by coordinating with the Finance Department and maintaining accurate payment records.
 </li>
 <li>
 Monitor client adherence to lease terms, contract milestones, and payment schedules, proactively following up on upcoming deadlines and escalating non-compliance in alignment with internal protocols.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Communications, or a related field.
 </li>
 <li>
 3+ years in client servicing, customer relations, or account management, preferably in real estate or B2B service sectors.
 </li>
 <li>
 Strong verbal and written communication
 </li>
 <li>
 High responsiveness and ability to handle multiple tasks under pressure
 </li>
 <li>
 Problem-solving mindset with client-centric thinking
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 <li>
 Excellent documentation and follow-up skills
 </li>
 <li>
 Proficient in Microsoft Office tools
 </li>
 <li>
 
 Living in or near the 6th of October city is a MUST.
 
 </li>
 </ul>
 
 
</div>

Client Relations Representative

Snagging Masters

<div>
 
 
 Package: 4,000 to 5,000+ incentives
 
 
 
 
 Experience: minimum 2 years&nbsp;
 
 
 
 
 
 
 
 Company Description
 
 
 
 Snagging Masters was established to help tenants and buyers make better-informed decisions regarding their potential real estate properties. By conducting technical scans of real estate properties, Snagging Masters identifies potential issues to ensure transparent real estate transactions. Our goal is to achieve higher quality snagging reports that cover every little issue, helping our clients make sound investment decisions.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Customer Relations Officer, located in Dubai, United Arab Emirates. The Customer Relations Officer will be responsible for managing customer support, enhancing client relations, ensuring customer satisfaction, and analyzing customer feedback to improve services. Day-to-day tasks include handling customer inquiries, resolving complaints, and providing updates on property scan results.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Interpersonal Skills and Client Relations experience
 </li>
 <li>
 Proven Customer Support and Customer Satisfaction skills
 </li>
 <li>
 Analytical Skills for assessing customer needs and feedback
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to work on-site in Dubai, United Arab Emirates
 </li>
 <li>
 Bachelor's degree in Business, Communications, or related field is a plus
 </li>
 <li>
 Experience in the real estate industry is advantageous
 </li>
 </ul>
</div>

Customer Relations Officer

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR)Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a fast-growing e-commerce company committed to delivering outstanding customer experiences. We are looking for motivated and detail-oriented individuals to join our customer service team at our office in Bahria Town Phase 7, Islamabad. This is a great opportunity to build a career in the evolving world of e-commerce while working in a supportive and dynamic environment.Role OverviewAs a Customer Service Representative, you will be the first point of contact for our customers. Your role will include:<ul><li>Responding to inquiries via live chat, email, and phone in a professional and timely manner.</li><li>Assisting customers with orders, tracking shipments, and processing returns.</li><li>Maintaining accurate records of customer interactions and order details.</li><li>Engaging with customers to resolve issues and provide account-related support.</li></ul>Strong written and spoken English communication skills are essential, as you will be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Prior customer service experience is preferred (knowledge of e-commerce platforms like eBay is a plus).</li><li>Must bring your own laptop daily.</li><li>Ability to commute to or relocate near Bahria Town Phase 7, Islamabad.</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month.</li><li>Career growth opportunities in a leading e-commerce business.</li><li>Hands-on training and continuous skill development.</li><li>A collaborative, growth-oriented work environment.</li><li>The chance to be part of a company that values customer satisfaction and innovation.</li></ul>Important NoteThis is a full-time, on-site role. Candidates who are unable to work in person or do not meet the stated requirements are kindly requested not to apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: On-site &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Omnie

Job Description:We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.Responsibilities:<ul><li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li><li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li><li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li><li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li><li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li><li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li><li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li><li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li><li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li><li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li></ul>Requirements:<ul><li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li><li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li><li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li><li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li><li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li><li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li><li>Proficiency in using CRM systems and other customer service tools.</li><li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li><li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li><li>Experience in process improvement and the ability to identify areas for operational efficiency.</li></ul>Qualifications:<ul><li>Proven experience as an E-Commerce Customer Service Representative or similar customer support role.</li><li>Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.</li><li>Strong problem-solving skills and a proactive approach to resolving issues.</li><li>Proficiency in using CRM software and other customer service tools.</li><li>Ability to multitask, prioritize, and manage time effectively in a remote work environment.</li><li>Empathetic and patient demeanor with a customer-centric mindset.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li></ul>PLEASE READ (IMPORTANT):<ul><li>PLEASE SUBMIT A LINK TO YOUR UPDATED RESUME AND A SHORT VOICE OR VIDEO INTRODUCTION.</li><li>Note that we will not review submissions without a resume and a voice or video recording.</li></ul>Wage:<ul><li>$2.50 USD per hour</li></ul>Schedule:<ul><li>TBD</li></ul>Why Join Us?<ul><li>Be part of a dynamic and growing team.</li><li>Work remotely with a flexible and supportive environment.</li></ul>If you&rsquo;re passionate helping customers, and thrive in a fast-paced environment, we&rsquo;d love to have you on our team! Apply now to be our Customer Service Representative!Job Type: Full-timeApplication Question(s):<ul><li>Please paste the link to your voice introduction here.</li><li>How many years of experience with E-commerce do you have?</li></ul>

Customer Service Representative (EG)

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