customer relations representative

Cardiff

<div>Cardiff helps small businesses access fast, flexible funding through a lending experience built around speed, transparency, and real partnership
Since its inception in 2004, Cardiff has deployed over $12 billion in capital nationwide, leveraging tech-driven underwriting and high-touch service to help entrepreneurs secure the funding they need with speed.
By bridging the gap between innovative fintech and authentic human partnership, Cardiff serves as a strategic ally to diverse industries, including construction, logistics, healthcare, and professional services. 
POSITION SUMMARY
The Customer Relations Representative commands a strategic portfolio of existing corporate clients approaching the conclusion of their financing cycle. In this high-impact role, you will drive asset retention by securing contract renewals while identifying tactical expansion avenues through integrated upsell and cross-sell initiatives. Serving as the definitive strategic partner, you will empower entrepreneurs to optimize their capital access and sustain long-term operational growth.
KEY RESPONSIBILITIES<ul><li>
Cultivate proactive engagement with corporate accounts nearing contract maturity to evaluate capital reinvestment, facility renewals, and incremental financing opportunities.</li><li>
Diagnose and articulate advanced funding architectures that align with strategic operational expansion and long-term business objectives.</li><li>
Function as the authoritative strategic advisor for a dedicated portfolio, facilitating comprehensive status reporting and securing authentic human partnership.</li><li>
Navigate sophisticated client stakeholders through the end-to-end renewal lifecycle to ensure seamless asset retention and capital continuity.</li><li>
Maintain rigorous pipeline discipline and document strategic borrower interactions within CRM frameworks to provide executive stakeholders with full operational visibility.</li><li>
Consistently achieve or surpass formalized monthly benchmarks for portfolio retention, contract renewals, and integrated upsell initiatives.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
2+ years of demonstrated performance in account management or renewal-focused sales, with a distinct preference for alternative commercial finance and merchant cash advance expertise.</li><li>
Documented history of achieving success within high-velocity, transactional commercial environments.</li><li>
Exceptional relationship management competencies and advanced negotiation capabilities to secure long-term client partnerships.</li><li>
Advanced technical proficiency, including mastery of CRM frameworks&mdash;Salesforce expertise is highly regarded.</li><li>
Strategic prospecting mindset, featuring the capability to autonomously identify and activate opportunities within expansive corporate databases.</li><li>
Self-directed professional with superior verbal and written communication skills and disciplined time management.</li><li>
Proven ability to maintain peak operational performance within a remote-first, fast-moving organizational structure.</li></ul>
WHO YOU ARE<ul><li>
You are highly organized and naturally proactive</li><li>
You thrive in fast-moving environments with evolving priorities</li><li>
You enjoy solving operational problems and improving systems</li><li>
You communicate clearly and follow through consistently</li><li>
You balance strategic thinking with a willingness to execute</li></ul>
THIS ROLE MAY NOT BE A FIT IF YOU:<ul><li>
Prefer highly structured corporate environments</li><li>
Need extensive direction or oversight</li><li>
Dislike fast-changing priorities</li><li>
Prefer maintaining systems over building and improving them</li></ul>
HOW WE WORK<ul><li>
High ownership and accountability</li><li>
Fast-moving, low-bureaucracy environment</li><li>
Collaborative and solutions-oriented culture</li><li>
AI-assisted workflows and continuous improvement encouraged</li><li>
Strong preference for people who improve systems, not just maintain them</li></ul>
BENEFITS &amp; PERKS<ul><li>
Comprehensive medical, dental, and vision coverage</li><li>
401(k) retirement framework to ensure long-term financial security.</li><li>
Flexible Paid Time Off (PTO) and observed holidays to promote sustainable performance and balance.</li><li>
Remote-first flexibility complemented by strategic home office infrastructure support.</li></ul>
Cardiff, Inc., is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.</div>

Customer Relations Representative

SelectUSA

Job Overview We are seeking a dedicated and professional Customer Service Representative (CSR) to join our team at SelectUSA. This is a FULL_TIME position based in Washington, District of Columbia, United States. As a vital part of the U.S. Department of Commerce, SelectUSA's mission is to promote and facilitate business investment into the United States. Since our inception, we have facilitated over $400 billion in investment, creating and retaining more than 270,000 jobs. The successful candidate will be the first point of contact for businesses and stakeholders, playing a crucial role in supporting our mission to strengthen the U.S. economy. You will provide exemplary service and essential information to a diverse, international audience, directly contributing to our continued success. Responsibilities * Serve as the primary point of contact for inbound enquiries from businesses, investors, and economic development organisations via phone, email, and web platforms. * Provide accurate and timely information regarding SelectUSA's services, the U.S. investment climate, and relevant federal programmes. * Carefully assess the nature of enquiries and escalate complex issues to the appropriate specialists or partner government entities. * Maintain detailed and accurate records of all client interactions and communications within our CRM system. * Assist with administrative tasks to support the wider team, including data entry, report generation, and scheduling. * Support the organisation and execution of events, webinars, and investment missions. * Liaise with internal teams to ensure a seamless and professional experience for all stakeholders. Qualifications * Proven experience in a customer service, client relations, or administrative role, preferably within a professional or corporate environment. * Exceptional written and verbal communication skills, with a talent for conveying information clearly and concisely. * Strong organisational skills with the ability to manage multiple priorities and meet deadlines effectively. * Excellent attention to detail and a commitment to maintaining high standards of accuracy. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using CRM software. * A professional, proactive, and customer-focused approach. * A degree in Business, Communications, International Relations, or a related field is desirable but not essential. * Knowledge of economic development or international business would be a significant advantage. Benefits * A competitive salary and a comprehensive benefits package. * Opportunities for professional development and continuous learning. * A collaborative and supportive work environment at the heart of the U.S. government's economic initiatives. * The unique opportunity to contribute to a mission-driven organisation that has a tangible impact on job creation and economic growth in the United States.

Customer Service Representative (CSR)

Gateway Services Inc.

<div><div><div><div><div><div><div><div><div>Customer Service Representative/Route Service Representative &ndash; Trusted Journey
 Tulsa, OK 
 Monday to Friday &ndash; 8 am to 5 pm 
 Full-Time (40 hours + overtime as needed) 
 Pay Range: $17.00&ndash;$21.00/hr (based on skills and experience) 
Before You Apply &mdash; What This Role Requires
This is not a desk job and not a traditional driving role. 
As a Customer Service Representative (CSR) at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work independently, manage a demanding route, and handle pets in emotionally sensitive situations with precision, professionalism, and care.
This role is physically active, emotionally real, and operationally critical. From the moment a pet is entrusted to you, everything downstream depends on your accuracy, reliability, and judgment.
If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.
About Gateway Services
Gateway Services is North America&rsquo;s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care &mdash; one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
 (Don&rsquo;t worry if you haven&rsquo;t worked in pet aftercare before &mdash; we&rsquo;ll provide training!) 
Job Overview
The CSR role sits at the very start of the pet aftercare process.
You are the link between Gateway and our veterinary partners, responsible for:<ul><li>
Building and maintaining trusted clinic relationships</li><li>
Ensuring pets are handled and transported with dignity</li><li>
Executing pickups and deliveries accurately and on time</li><li>
Protecting trust through professionalism and attention to detail</li></ul> 
This is a relationship-driven role with high accountability, requiring independence, organization, and composure in sensitive environments. 
The CSR role reports to the Care Center Manager. 
The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. This role requires exceptional accuracy, integrity, and sensitivity.
Key Responsibilities<ul><li>
Review daily routes, load required equipment, and ensure all items are correct before departure</li><li>
Visit assigned veterinary clinics, maintain strong professional relationships, and follow clinic procedures</li><li>
Retrieve deceased pets respectfully, often from chest freezers, with awareness of public and clinic environments</li><li>
Use company technology to scan pets at pickup and delivery; double‑check names, IDs, and instructions</li><li>
Accurately document requests and complete all follow‑through</li><li>
Interact with pet parents occasionally, with compassion and professionalism</li><li>
Return to the Care Center to unload pets, place them correctly, and complete scanning and handoff to Operations</li><li>
Maintain full responsibility for each pet until properly received and documented</li><li>
Serve as the primary point of contact for clinics, building strong, respectful relationships and addressing questions or concerns promptly</li><li>
Deliver consistent, compassionate, high‑quality service while gathering feedback to improve the clinic experience</li><li>
Complete all route stops accurately and on time; anticipate clinic needs and follow all safety and company policies</li><li>
Maintain cleanliness and professionalism of vehicle, equipment, and uniform</li><li>
Support basic account‑related administrative tasks</li><li>
Provide clinics with information on available services and commemorative options; distribute approved materials</li><li>
Identify service opportunities and refer potential leads to Business Development</li></ul>
Role Focus 
You are not a salesperson&mdash;you are a trusted partner delivering care, accuracy, and dignity at every step. 
What We&rsquo;re Looking For
This role is best suited for someone who:<ul><li>
Is personable, calm, and compassionate</li><li>
Takes pride in professionalism and personal accountability</li><li>
Is physically capable of frequent lifting and active workdays</li><li>
Is highly reliable, organized, and detail-oriented</li><li>
Builds trust naturally and communicates clearly</li><li>
Understands that accuracy and consistency are essential</li><li>
Loves pets and respects the emotional weight of this work</li></ul> 
Pet lovers and pet parents often thrive in this role. 
Education, Training &amp; Qualifications<ul><li>
High school diploma or GED required</li><li>
Prior customer service, account management, or route-based experience preferred</li><li>
Valid driver&rsquo;s license with a clean driving record</li><li>
Comfortable using mobile technology and CRM systems</li><li>
Ability to work early mornings, weekends, or holidays as needed</li></ul> 
Working Conditions<ul><li>
Frequent heavy lifting up to 100 lbs and physical activity</li><li>
Driving in all weather and road conditions</li><li>
Exposure to emotionally sensitive situations</li><li>
Independent work with high accountability</li><li>
Fast-paced, non-desk-based work environment</li></ul> 
What You&rsquo;ll Get
At Gateway, we support our people with meaningful benefits and growth opportunities:<ul><li>
Competitive hourly pay + overtime eligibility</li><li>
Medical, Dental, and Vision insurance</li><li>
Company-paid Life, AD&amp;D, and LTD insurance</li><li>
401(k) with employer match</li><li>
Tuition assistance (up to $2,000)</li><li>
Paid holidays and PTO</li><li>
Career development and internal advancement opportunities</li><li>
The chance to do work that truly matters</li></ul> 
Join Us
If you&rsquo;re looking for more than just a job &mdash; if you want a role where your compassion, charisma, and community spirit shine through &mdash; we&rsquo;d love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve.
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
#INDCSR</div></div></div></div></div></div></div></div> 
Monday to Friday 
8 am to 5 pm 
40 hours full-time; overtime as business needs.</div>

Customer Service Representative/Route Service Representative

Raaziq International PVT LTD

Must Have: Excellent Communication, English Writing and Speaking skillsPreferred Candidate Attributes:<ul><li>Go Getter Attitude</li><li>Strong Interest to gain an industry level experience</li><li>Self Learning &amp; Adaptive Behavior</li><li>Confident to work under pressure</li><li>Looking for a long-term career in terms of learning and growth</li></ul>Job Responsibilities &amp; Skills:<ul><li>Daily coordination with customers, providing updates, and sending status reports</li><li>Ensuring customer retention and repeat orders</li><li>Coordination with operational staff</li></ul>Qualification: B.A./Bachelor's in Supply Chain/ International Relations/ International Trade Management (should be complete). Experience: Fresh Graduates Only Location: Thokar Multan Road, Lahore. Gender: MaleEmail: saman.ijaz@raaziq.comPlease Note: No experienced profile will be contacted.Work Location: In person

Customer Relationship Officer/ Operations (Import Customs)

PIMCO Dynamic Income Fund

Remote Customer Service Representative Company: PIMCO Dynamic Income Fund Location: Miami, Florida, United States (Remote) Employment Type: Part-Time Salary: $21 - $34 USD per hour Job Overview PIMCO Dynamic Income Fund, a leading closed-end fixed-income fund managed by PIMCO, is seeking a dedicated and professional Remote Customer Service Representative to join our team on a part-time basis. Our fund invests globally across multiple fixed-income sectors with a primary goal of delivering current income to our clients. We are looking for an individual who is passionate about providing exceptional service and can act as a key point of contact for our valued customers. This is an excellent opportunity for a self-motivated individual to work remotely and contribute to a dynamic and successful organisation. Responsibilities * Serve as the first point of contact for customer enquiries, handling them in a professional and timely manner via phone, email, and live chat. * Provide accurate and clear information regarding our fund and services. * Resolve customer issues and complaints effectively, aiming for first-contact resolution wherever possible. * Maintain precise and detailed records of all customer interactions and transactions. * Escalate complex or unresolved issues to the appropriate internal teams for further investigation. * Collaborate with team members to ensure a consistent and high-quality customer experience. * Adhere to all company policies and procedures to ensure compliance and quality standards. Qualifications * Proven experience in a customer-facing or customer service role. * Exceptional verbal and written communication skills in English. * Strong problem-solving abilities and a calm, patient demeanour. * Proficiency in using standard office software and CRM systems. * Excellent organisational and time-management skills, with the ability to work independently in a remote setting. * A high level of attention to detail and accuracy. * A keen interest or prior experience in the financial services industry would be highly advantageous. Benefits * A competitive hourly wage. * The flexibility of a remote, part-time position. * Opportunities for professional development and training. * A supportive and collaborative team environment within a respected global organisation.

Remote Customer Service Representative

FF Inc

<div>
 
 Locatio
 
 
 
 n:
 
 
 Columbia, MD
 
 
 
 About The Position
 
 
 
 We are seeking a reliable, customer-focused
 
 Customer Service Representative
 
 to join our team full-time. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing a positive, supportive experience during every interaction. This position is ideal for someone who enjoys helping people, thrives in fast-paced environments, and is looking for a stable, long-term opportunity with room to grow.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Greet customers and provide accurate, friendly assistance in person or over the phone
 </li>
 <li>
 Answer questions about products, services, policies, and account information
 </li>
 <li>
 Help resolve customer concerns and escalate issues when needed
 </li>
 <li>
 Process transactions, orders, payments, or account updates (based on company needs)
 </li>
 <li>
 Maintain a clean, organized workspace and uphold company service standards
 </li>
 <li>
 Document customer interactions in the CRM or system accurately
 </li>
 <li>
 Support team members with daily tasks, administrative duties, and customer follow-up
 </li>
 <li>
 Contribute to meeting service goals, quality standards, and team performance metrics
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong verbal communication and interpersonal skills
 </li>
 <li>
 Friendly, patient, and professional demeanor
 </li>
 <li>
 Ability to handle customer concerns with problem-solving and empathy
 </li>
 <li>
 Basic computer and data-entry skills
 </li>
 <li>
 Strong time-management and reliability &mdash; consistent attendance is essential
 </li>
 <li>
 Prior customer service, retail, call center, or hospitality experience is preferred but not required
 </li>
 <li>
 Ability to work a full-time schedule (40 hours per week)
 
 
 </li>
 </ul>
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 Competitive pay + bonus structure (if applicable)
 </li>
 <li>
 Comprehensive training to set you up for success
 </li>
 <li>
 Opportunities for advancement into senior roles
 </li>
 <li>
 Supportive, team-oriented environment
 
 
 </li>
 </ul>
 
 
 Who Thrives in This Role
 
 
 
 
 This position is ideal for individuals who are patient, solutions-driven, and enjoy working directly with customers. You will succeed if you&rsquo;re energetic, dependable, and able to maintain a positive attitude while handling a variety of customer needs throughout the day.
 
 
 Skills: persuasive conversation,excellent communication skills,problem-solving,persuasive conversations,relationship building,customer relationship management,listening skills,communication,computer proficiency,adaptability,persuasion,product knowledge,communication skills,ownership,collaboration,crm navigation,email,organization,active listening,interpersonal skills,organizational skills,customer,sales,tech-savvy,email communication,customer service,basic computer skills,problem-solving skills,troubleshooting,customer service skills,computer skills,time management,basic computer proficiency,technology navigation,technical troubleshooting,crm proficiency,problem solving,customer relationship management (crm),relationship-building,solution-oriented demeanor,listening,basic,customer engagement,calm demeanor,sales orientation,team collaboration,customer interaction,crm software,tech-savviness,teamwork,collaborative teamwork,sales skills,organizing operations,crm systems
</div>

Customer Service Representative

Portermatt Electric Inc

Job Overview Portermatt Electric Inc. is a leading provider of quality and safe services for the commercial electrical industry. Since 1998, our mission has been to exceed customer expectations through our core values of honesty, dependability, and integrity. We are committed to fostering a friendly work environment and building lasting partnerships that ensure mutual success. We are currently seeking a dedicated and professional Remote Customer Service Representative to join our team. This is a Full-Time, remote position for candidates based in the United States. As the first point of contact for our clients, you will play a crucial role in upholding our reputation for excellence. The ideal candidate will be a clear communicator, an adept problem-solver, and passionate about delivering an outstanding customer experience. The salary for this position is $25 - $36 per hour, commensurate with experience. Responsibilities * Serve as the primary point of contact for customer enquiries via phone, email, and online platforms. * Provide accurate and helpful information regarding our services, pricing, and scheduling. * Efficiently manage and resolve customer issues and complaints with professionalism and empathy. * Schedule service appointments and coordinate with our technical teams to ensure timely service delivery. * Maintain detailed and accurate records of all customer interactions, transactions, and correspondence in our CRM system. * Process service requests, forms, and applications in a timely manner. * Follow up with customers to ensure their issues are resolved and they are satisfied with our service. * Collaborate with internal departments to streamline processes and improve the overall customer experience. * Consistently represent the company’s values of honesty, dependability, and integrity in all communications. Qualifications * Proven experience in a customer service, client support, or a similar role. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong problem-solving skills and the ability to think on your feet. * Proficiency in using CRM software and other standard office applications. * Excellent organisational and time-management skills, with the ability to multitask effectively. * A high degree of empathy, patience, and a customer-centric attitude. * The ability to work independently and effectively in a remote setting. * A dedicated, quiet home office space with a reliable, high-speed internet connection is required. * Experience in the electrical or a related trade industry is advantageous but not essential.

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5574 customer relations representative jobs Near Me

Customer Relations Representative

Customer Service Representative (CSR)

Customer Service Representative/Route Service Representative

Customer Relationship Officer/ Operations (Import Customs)

Remote Customer Service Representative

Customer Service Representative

Remote Customer Service Representative