customer relations specialist

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As an Sales Specialist (Up-sellers &amp; Closers) at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: Starting from 01:00 pm PST to 02:00 am PST (any nine hours inbetween) with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacityStarting Salary: PKR 75,000 Up to PKR 200,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.com or https://eminent4u.com/careersJob Type: Full-timePay: Rs75,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li></ul>Experience:<ul><li>International Calling for Sales: 1 year (Required)</li></ul>Work Location: In person

Sales Specialist (International Calling)

Hyundai South

Hyundai South is seeking a dynamic Customer Relations Officer (CRO) to join our After-Sales team. As a CRO, you will be the face of our dealership, ensuring a high level of customer satisfaction through efficient handling of customer inquiries, complaints, and after-sales support. You will play a crucial role in maintaining long-term relationships with our valued customers. 1-3 years of experience in the automotive industry is a must.Job Type: Full-timeExperience:<ul><li>Dealership CRO: 1 year (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Relations Officer

Supply Chain Services

Shift:<ul><li>Winter: 1:30 PM &ndash; 10:30 PM (UK Shift)</li><li>Summer: 12:30 PM &ndash; 9:30 PM (UK Shift)</li></ul>Location Requirement:<ul><li>Only Bahria Town residents may apply.</li></ul>Key Responsibilities<ul><li>Manage customer communication for orders, shipments, and delays.</li><li>Coordinate with warehouse, logistics, and supply chain teams to ensure timely deliveries.</li><li>Track orders and provide proactive updates to customers.</li><li>Resolve customer issues and escalations within defined SLAs.</li><li>Maintain shipment dashboards and prepare daily/weekly reports.</li><li>Improve customer satisfaction through strong follow-up and service quality.</li><li>Ensure smooth end-to-end supply chain customer experience.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, or related field.</li><li>2&ndash;4 years experience in customer relations, supply chain coordination, or logistics.</li><li>Excellent English communication skills (written &amp; spoken) &ndash; mandatory.</li><li>Strong understanding of order processing, warehousing, and delivery workflows.</li><li>Proficient in MS Excel/Sheets, CRM systems, and tracking tools.</li><li>Ability to handle pressure, multitask, and manage customer escalations.</li><li>Must be able to work UK shift timings.</li><li>Must reside in Bahria Town (compulsory).</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Supply Chain/logistics?</li><li>our Salary Expectations and Joining Date?</li></ul>Work Location: In person

Customer Relations Manager Logistics Operations Bahria Town Karachi

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As an Sales Support (Closers) at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: Starting from 01:00 pm PST to 01:00 am PST (any nine hours shift inbetween) with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least two years experience in similar capacitySalary: Up to PKR 200,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.com or https://eminent4u.com/careersJob Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li><li>Are you interested with Tier base Earnings?</li></ul>Experience:<ul><li>International Calling for Sales: 1 year (Required)</li></ul>Work Location: In person

Sales Specialist (Closers)

Alfonick International

Job Title: Human Resources Specialist (HR Specialist)Location: Gulshan-e-Iqbal, Block 5 Job Type: Full-Time Department: HRJob SummaryWe are seeking a dedicated and detail-oriented Human Resources Specialist to join our team. The HR Specialist will play a key role in managing day-to-day HR operations, including recruitment, employee relations, and performance management. This position requires a proactive individual who can handle multiple HR functions while maintaining confidentiality and professionalism.Key Responsibilities1. Recruitment &amp; Onboarding<ul><li>Manage end-to-end recruitment processes, including job postings, screening resumes, interviewing, and selection</li><li>Coordinate onboarding activities to ensure a smooth transition for new hires</li><li>Maintain candidate databases and recruitment metrics</li></ul>2. Employee Relations<ul><li>Serve as a point of contact for employee inquiries and concerns</li><li>Foster a positive workplace culture and address employee grievances</li><li>Assist in conflict resolution and disciplinary processes</li></ul>3. HR Operations<ul><li>Maintain accurate employee records and HR databases</li><li>Support payroll coordination and benefits administration</li><li>Ensure compliance with company policies and procedures</li></ul>4. Performance Management<ul><li>Assist in implementing performance appraisal systems</li><li>Support managers in setting goals and evaluating employee performance</li><li>Identify training and development needs</li></ul>5. Compliance &amp; Policies<ul><li>Ensure compliance with local labor laws and regulations</li><li>Assist in developing and updating HR policies</li><li>Conduct audits and maintain documentation for legal compliance</li></ul>6. Training &amp; Development<ul><li>Coordinate employee training programs and workshops</li><li>Track training effectiveness and employee progress</li><li>Promote continuous learning initiatives</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>2&ndash;5 years of experience in HR or a similar role</li><li>Strong knowledge of HR practices and labor laws</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and multitasking abilities</li><li>Proficiency in HR software and Microsoft Office Suite</li></ul>Preferred Qualifications<ul><li>HR certification (e.g., SHRM-CP, PHR) is a plus</li><li>Strong problem-solving and decision-making skills</li></ul>Key Competencies<ul><li>Confidentiality and integrity</li><li>Attention to detail</li><li>Adaptability and flexibility</li><li>Team collaboration</li><li>Time management</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional development opportunities</li><li>Supportive and inclusive work environment</li></ul>How to ApplyInterested candidates are encouraged to submit their resume along with a cover letter detailing their experience and qualifications to hr@alfonickinternational.comWork Location: In person

HR Specialist

Infinite Hauls

We&rsquo;re Hiring: Freight Brokerage CSR USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRSalary Range: 45,000 &ndash; 55,000 (based on experience)Perks &amp; Benefits: Pick &amp; Drop For Females Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females**After probation periodCareer Growth OpportunitiesRequirements: ✅Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 92946526 0 4Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Female CSR

Caregenix Solutions

Job Title: HR &amp; Admin SpecialistExperience: Minimum 4 YearsQualification: BBA or EquivalentDepartment: Human Resources &amp; AdministrationLocation: Cherry's Plaza, DHA Phase 2 Ext, KarachiWe are seeking a highly organized and experienced HR &amp; Admin Specialist to manage end-to-end HR operations along with administrative functions. The ideal candidate will play a key role in maintaining a productive workplace, ensuring compliance with company policies, and supporting business operations through efficient HR and administrative practices.Key Responsibilities:Human Resources Functions:<ul><li>Maintain employee records, HR databases, and documentation.</li><li>Handle employee relations, grievances, and disciplinary actions.</li><li>Manage attendance, leave records, and payroll coordination.</li><li>Support performance management processes (KPIs, appraisals, feedback).</li><li>Conduct onboarding, orientation sessions, and exit formalities.</li><li>Ensure compliance with labor laws and company policies.</li></ul>Administrative Functions:<ul><li>Oversee day-to-day administrative operations of the office.</li><li>Manage office supplies, vendor coordination, and facility maintenance.</li><li>Supervise housekeeping, security, and support staff.</li><li>Handle asset management and inventory tracking.</li><li>Ensure workplace safety, hygiene, and compliance standards.</li><li>Coordinate travel arrangements, logistics, and company events.</li><li>Monitor and control administrative budgets and expenses.</li></ul>Required Skills &amp; Competencies:<ul><li>Strong knowledge of HR operations and administrative management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office and HR software (e.g., HRMS systems).</li><li>Problem-solving and conflict resolution skills.</li><li>High level of integrity and confidentiality.</li><li>Ability to work independently and under pressure.</li></ul>Preferred Qualifications:<ul><li>BBA, BCom, or equivalent degree (HR specialization preferred).</li><li>Certification in HR (e.g., SHRM, CIPD) is a plus.</li></ul>Job Type: Full-timePay: Up to Rs120,000.00 per monthApplication Question(s):<ul><li>Would you be able to manage night shift? (i-e: 6PM- 3AM)</li><li>What is your expected pay?</li></ul>Work Location: In person

HR & Admin Specialist

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