customer relations specialist

Half Price Packaging PVT Ltd

Customer Relations Officer (CRO)Job Title: Customer Relations Officer (CRO) Company: Digisparo Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening and Night Shift Available Salary: PKR 35,000 &ndash; PKR 75,000 per monthJob Description:Digisparo is looking for a professional and motivated Customer Relations Officer (CRO) to join our team. The ideal candidate will be responsible for handling client communication, maintaining strong relationships, and ensuring customer satisfaction.Responsibilities:<ul><li>Communicate with clients via calls and follow-ups</li><li>Provide information about company services</li><li>Maintain positive client relationships</li><li>Handle customer queries professionally</li><li>Achieve assigned targets</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Strong interpersonal skills</li><li>Basic computer knowledge</li><li>Call center or sales experience preferred</li><li>Fresh candidates can also apply</li></ul>Benefits:<ul><li>Fixed salary (PKR 35,000 &ndash; 75,000)</li><li>Attractive commission structure</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Emirates Talent Solution

Position Title: Customer Relations ExecutiveIndustry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-TimeJob OverviewA leading property development company in Karachi is seeking a professional and experienced Customer Relations Executive to manage client interactions, property inquiries, and ensure a smooth customer experience throughout the sales and post-sales process.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate sector, with excellent communication skills, a professional demeanor, and the ability to handle high-profile clients with discretion and efficiency.Key ResponsibilitiesClient Communication &amp; Relationship Management<ul><li>Serve as the main point of contact for clients, ensuring timely and professional responses.</li><li>Build and maintain long-term relationships with existing and prospective clients.</li><li>Coordinate property viewings, client meetings, and follow-ups with the sales team.</li><li>Provide accurate information on payment schedules, project updates, and documentation.</li></ul>Post-Sales Support<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal teams to ensure smooth transactions.</li><li>Maintain records of client interactions, feedback, and correspondence for continuous improvement.</li></ul>Administration &amp; Coordination<ul><li>Prepare and manage client files, agreements, and reports.</li><li>Support sales and marketing teams with client communication and coordination.</li><li>Collaborate with management to enhance client experience and service standards.</li></ul>Candidate ProfileEducation<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li></ul>Experience<ul><li>5&ndash;7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably within the real estate or property development sector.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Strong client-handling, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Highly organized, confident, and able to manage multiple tasks effectively.</li><li>Professional appearance with strong interpersonal and presentation skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Performance-based incentives</li><li>Opportunities for professional growth and skill development</li><li>Collaborative and dynamic work environment</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Urdu (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Zaya Oriental Kitchen

We are seeking a confident and dynamic Client Relations &amp; Media Executive to represent our company and manage day-to-day client interactions. This role combines client relationship management, coordination with internal operations, CRM handling, and active participation in social media content creation.The ideal candidate is professional, organized, client-focused, fluent in Arabic, and comfortable appearing in digital media while ensuring client services and deliverables are completed on time.Key ResponsibilitiesClient Relations<ul><li>Serve as the primary point of contact for assigned clients</li><li>Build and maintain strong, long-term client relationships</li><li>Communicate confidently with clients in Arabic and English</li><li>Handle client inquiries, follow-ups, and service coordination professionally</li><li>Ensure a high level of client satisfaction at all stages</li></ul>Operations Coordination<ul><li>Coordinate closely with operations and PRO teams to track client requests and deadlines</li><li>Monitor progress and ensure deliverables are completed accurately and on schedule</li><li>Proactively follow up internally to avoid delays and resolve issues</li></ul>CRM Management &amp; Client Onboarding<ul><li>Maintain and update accurate client records in the CRM system</li><li>Onboard existing and new clients into the CRM</li><li>Track services, renewals, follow-ups, and client status</li></ul>Media &amp; Social Content<ul><li>Create and participate in engaging content for company social media platforms</li><li>Appear in videos, reels, and other digital content as required</li><li>Coordinate content ideas and schedules with the marketing team</li><li>Represent the company&rsquo;s brand confidently and professionally online</li></ul>Requirements<ul><li>Female candidates only</li><li>Fluent in Arabic (spoken); English proficiency required</li><li>Bachelor&rsquo;s degree preferred (Business, Marketing, Communications, or related field)</li><li>Experience in client relations, account management, or customer-facing roles</li><li>Comfortable appearing on camera and engaging in social media content</li><li>Experience using CRM systems (Zoho, HubSpot, or similar preferred)</li><li>Strong organizational and time-management skills</li></ul>Skills &amp; Competencies<ul><li>Excellent interpersonal and communication skills</li><li>Professional appearance and confident personality</li><li>Strong follow-up, coordination, and multitasking abilities</li><li>Ability to meet deadlines in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Professional and supportive work environment</li><li>Opportunity to be the public-facing representative of the company</li><li>Career growth across client management, operations, and media exposure</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Relations: 1 year (Required)</li><li>Digital Marketing: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Client Relations & Media Executive (Female)

Reliance Retail

<div>
 
 Company Overview
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer, known for its diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. With a mission to revolutionize retail in India, Reliance Retail has perfected its capabilities across people, processes, and technology. Catering to over 193 million customers across the country, it offers superior quality products and an unmatched shopping experience in Consumer Electronics, Fashion &amp; Lifestyle, and more.
 
 
 
 Job Overview
 
 
 
 We are seeking an experienced Fashion Consultant to join our team at Reliance Retail. As an Executive, you will be based in either Delhi or Mumbai, working full-time. The ideal candidate will have between 1 to 3 years of experience in the retail fashion industry, with a strong understanding of store operations, designer brands, and customer relations. You will provide expert styling advice and foster a luxurious customer experience.
 
 
 
 Qualifications And Skills
 
 
 
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 Possess between 1 to 3 years of professional experience in the fashion industry with a deep understanding of retail operations.
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 Demonstrated expertise in luxury and designer fashion brands and ability to adapt to new fashion trends quickly.
 </li>
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 Strong ability to provide personalized styling advice, enhancing the customer's shopping experience effectively.
 </li>
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 Excellent customer relation management skills with a focus on building long-lasting client relationships.
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 Proficiency in managing store operations and ensuring seamless retail activities.
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 Ability to act as a sales consultant with strong persuasive skills to drive sales and achieve targets.
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 Must have a keen eye for fashion trends and the ability to incorporate them into a personalized customer shopping experience.
 </li>
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 Exceptional communication and interpersonal skills to interact effectively with diverse clientele and internal teams.
 
 
 </li>
 </ul>
 
 Roles And Responsibilities
 
 
 
 <ul>
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 Provide personalized fashion advice and recommendations tailored to the clients preferences and lifestyle.
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 Assist customers in making the right choice of clothing and accessories to enhance their personal style.
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 Maintain knowledge of current fashion trends and leverage this information to benefit customers and the store.
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 Manage and maintain effective store operations to ensure a high-quality customer experience.
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 Build long-term relationships with clients, enhancing customer loyalty and increasing repeat business.
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 Collaborate with the store team to achieve sales targets and other business objectives.
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 Conduct market research to identify fashion industry trends and consumer preferences.
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 Provide feedback to the buying and merchandising teams about customer preferences and trends.
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 </ul>
</div>

Fashion Consultant

e Pure International LLC

ob Description:The Tele sales agent is responsible for managing key accounts and maintaining strong relationships with clients. They act as the main point of contact for clients, ensuring that their needs and requirements are met. The Tele sales agent also seeks opportunities to upsell or cross-sell products and services to clients. They handle customer inquiries, resolve any issues or complaints, and ensure customer satisfaction. Additionally, they monitor account performance and prepare reports on sales, revenue, and client feedback.Responsibilities<ul><li>Develop and maintain strong relationships with clients.</li><li>Act as the main point of contact for client inquiries and requests.</li><li>Understand clients' needs and requirements and ensure they are met.</li><li>Identify upselling and cross-selling opportunities to maximize revenue.</li><li>Handle client issues and complaints, finding prompt and efficient solutions.</li><li>Contact customers to clear their due invoices on time.</li><li>Collaborate with internal teams to address client needs and deliver solutions.</li><li>Prepare reports on sales, revenue, client feedback, and market trends.</li></ul>Requirements:<ul><li>Proven experience in account management or customer relations or Tele sales.</li><li>Excellent interpersonal and communication skills.</li><li>Strong negotiation and problem-solving abilities.</li><li>Familiarity with Microsoft excel.</li></ul>Job Types: Full-time, Temporary, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,000.00 per month

Telesales

Basharsoft

<div><h2 class="jobSectionHeader">Job Description</h2><div><ul><li>
About the Company: Souira Yachts is a premium yacht rental and charter company dedicated to providing elite maritime experiences. From luxury day cruises to bespoke celebrations, our brand is built on excellence, safety, and unforgettable service. We are currently looking for a polished, detail-oriented, and highly responsive Customer Relations Officer to manage our international inquiries and booking logistics remotely from Egypt.</li></ul><ul><li> 
The Role: At Souira Yachts, you are more than a representative; you are a digital concierge for high-net-worth individuals. You will handle the entire lifecycle of a client&rsquo;s journey&mdash;from the first WhatsApp inquiry to the final post-charter follow-up. This role requires a blend of sales flair, hospitality heart, and logistical precision.</li></ul><ul><li> 
Key Responsibilities:</li><li>
Lead Conversion: Manage and respond to inquiries via WhatsApp, Email, and Social Media for Souira Yachts, focusing on high-conversion &quot;consultative selling.&quot;</li><li>
Logistics Management: Coordinate between guests and our captains to finalize guest lists, catering requirements, and custom itineraries.</li><li>
CRM &amp; Scheduling: Maintain an organized database of bookings and client preferences to ensure every Souira Yachts charter is executed perfectly.</li><li>
Real-Time Problem Solving: Act as the primary point of contact for live issues, such as weather-related rescheduling or last-minute catering changes.</li><li>
Brand Advocacy: Proactively follow up with guests after their trip to secure 5-star reviews and build long-term loyalty.</li></ul><h2 class="jobSectionHeader">
Job Requirements</h2><div><ul><li>
Minimum of 3 years and maximum of 4 years of experience in customer relations, customer service, or a related field.</li><li>
Proven ability to work effectively in a remote environment.</li><li>
Excellent verbal and written communication skills in English.</li><li>
Strong problem-solving and conflict resolution abilities.</li><li>
Demonstrated experience handling customer inquiries and complaints with empathy and professionalism.</li><li>
Proficiency with CRM software and remote communication tools.</li><li>
Ability to multitask and prioritize in a fast-paced setting.</li><li>
High attention to detail and organizational skills.</li><li>
Self-motivated with a proactive approach to customer engagement.</li><li>
Flexibility to work varied hours, including weekends or holidays as needed.</li></ul></div></div></div>

Customer Relations Officer - Remotely

Abacus Outsourcing

Company: Abacus BPO Job Type: Full-time Salary Range: PKR 37,000 + 5000 per monthJob Summary: Abacus BPO is hiring Customer Relations Officers for a domestic project. This is an excellent opportunity for candidates who want to grow their career in the BPO and customer services industry.Roles Available:<ul><li>Inbound Calls</li><li>Domestic Project</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (14 Years of Education)</li><li>6 months to 1 year of experience in any field</li><li>Strong verbal communication in English or Urdu</li><li>Familiarity with digital tools.</li><li>Prior BPO/Customer Service experience will be an advantage</li></ul>What We Offer:<ul><li>Competitive Salary (PKR 37,000 &ndash; 42,000)</li><li>Performance-based Incentives</li><li>Career Growth Opportunities</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shifts</li></ul>How to Apply:Apply via Indeed or send your resume directly on Whatsapp at 03485616568.Note: We also have daily interviews between 12:00 PM to 4:00 PM at the office. Please bring your resume at the venue to ensure smooth facilitation.Location: Plot 349-352, 1st Floor, Street 5, I-9/3, Islamabad Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer - Islamabad, Rotational

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