customer relations specialist

CALO

<div><h3 class="jobSectionHeader">About Calo (more here)</h3>
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.<h3 class="jobSectionHeader">
Why This Role Matters</h3>
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you&rsquo;ll ensure that Calo is loved, trusted, and top of mind.<h3 class="jobSectionHeader">
Role Overview</h3>
As the Public Relations &amp; Customer Support Specialist, you&rsquo;ll represent Calo in Qatar with professionalism and warmth. You&rsquo;ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo&rsquo;s standards of excellence.
You&rsquo;ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo&rsquo;s presence and reputation in the Qatari market.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Develop and execute PR strategies to strengthen Calo&rsquo;s brand image in Qatar.</li><li>
Manage press releases, media relations, and public events.</li><li>
Proactively engage with customers via calls, meetings, and digital platforms.</li><li>
Ensure flawless bilingual communication (Arabic &amp; English).</li><li>
Monitor customer feedback and collaborate with internal teams to solve challenges.</li><li>
Support business development through stakeholder relationship management.</li><li>
Handle governmental and business clearances with accuracy and efficiency.</li><li>
Act as the main point of contact for local media and public inquiries.</li><li>
Identify partnership and community engagement opportunities.</li><li>
Resolve escalated customer issues with empathy and speed.</li><li>
Stay ahead of market trends and competitor activity to sharpen CX and PR strategies.</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul><li>
Experience: 2&ndash;4 years in Public Relations and/or Business Development with customer-facing responsibilities.</li><li>
Proven track record in client relationship management and media communication.</li><li>
Skilled in media management, PR, and brand promotion.</li><li>
Strong understanding of B2B engagement and customer experience best practices.</li><li>
Familiarity with business clearance processes in Qatar.</li><li>
Fluent in Arabic and English (spoken and written).</li></ul>
Who You Are<ul><li>
Charismatic, approachable, and a natural brand ambassador</li><li>
Professional and proactive, adaptable in fast-paced environments</li><li>
Confident problem-solver with strong decision-making skills</li><li>
Able to balance strategic PR priorities with customer service needs</li></ul><h3 class="jobSectionHeader">
The Hiring Journey</h3><ul><li>
Screening meeting with our TA team (30 mins)</li><li>
Technical interview with the hiring manager (30&ndash;60 mins)</li><li>
2nd Technical interview with the team (30 mins)</li><li>
Culture-fit interview (30 mins)</li><li>
Offer stage</li></ul><h3 class="jobSectionHeader">
Ready to Join?</h3>
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let&rsquo;s gooo!
D8GknwG6iJ</div>

Public Relations & Customer Support Specialist

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Retentions Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Retention &amp; Upgrades: Utilize strategic retention techniques to transform cancellation requests into opportunities for customer upgrades and savings. Manage to reduce customer churn and enhance customer retention effectively.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Stellar communication skills.</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Positive attitude and keen attention to detail.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Job Type: Full-Time | PermanentExperience: At least two years of experience in similar capacitySalary: Up to PKR 150,000 per month | Tier base model | KPIs | Incentives (i.e. Annual Bonus, Anniversary Bonus, Punctuality, Weekday &amp; Birthday Allowance along with other fringe benefits)Location: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Rate your spoken English on a scale of 1-05 (05 being highest)</li></ul>Experience:<ul><li>International Call Centre: 1 year (Preferred)</li></ul>Work Location: In person

Customer Retentions Specialist

NSV Trading LLC

As a Customer Relations Coordinator you are responsible in processing the sales orders efficiently, assisting the sales managers in communicating with the customers regarding the status of their orders, and arranging cost-effective and efficient transportation services.2) RESPONSIBILITIES:&middot; Maintaining assigned customer accounts and providing ongoing customer support from recording to fulfillment of Customers&rsquo; Sales Orders&middot; Processing, verifying, and posting Invoices and Delivery Notes/ Packing List&middot; Working with Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date.&middot; Generating and managing reports presented to Customer Relations Manager&middot; Integrating suitable technology solutions to optimize logistical services and communication channels&middot; Assessing customer needs and determining suitable modes of transportation that align with cost and timeframe expectations&middot; Addressing customer concerns and finding innovative solutions for complex logistical challenges&middot; Collaborating with other departments to optimize logistical services and arranging shipment and transportation details with carrier agents&middot; Developing and maintaining an effective carrier network and excellent customer relationships&middot; Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.&middot; Handling communications with clients and vendors via phone, email, and in-person&middot; Assisting with audits, fact checks, and resolving discrepancies&middot; Other ad-hoc tasks may be added, as deemed necessary3) JOB SPECIFICATION:Qualifications:<ul><li>Bachelor's degree in Commerce, Accounting, Supply Chain/Logistics, or related field.</li></ul>Experience:&middot; 2+ years of relevant experience in trading, supply chain, accounting, or other related fields.&middot; Relevant experience in OEM vehicle spare parts manufacturing company an advantage.Trainings &amp; Certifications:<ul><li>Certified Customer Relations/Customer Service Support</li></ul>Skills:&middot; Advanced working knowledge of MS Excel and basic accounting knowledge&middot; Attention to accuracy and detail required.&middot; Ability to work in a fast-paced environment.&middot; Detail-oriented with excellent record-keeping.&middot; Customer-centered approach.&middot; Logistics management know-how.4) CORE AND FUNCTIONAL COMPETENCIES<ul><li>Communication skills</li><li>Customer service skills</li><li>Problem solving skills</li><li>Decision making</li><li>Logistics skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Must have bachelor's degree in commerce, Accounting, Supply Chain/Logistics, or related field.</li><li>Must have 2+ years of relevant experience in trading, supply chain, accounting, or other related fields.</li><li>Relevant experience in OEM vehicle spare parts manufacturing company an advantage.</li><li>Do you have Advanced working knowledge of MS Excel and basic accounting knowledge</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Customer Relations Coordinator

Emirates Talent Solution

Position Title: Customer Relations Executive Industry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob OverviewA renowned property development firm in Karachi is seeking a Customer Relations Executive to manage client communications, handle property inquiries, and deliver an exceptional customer experience throughout the sales and post-sales journey.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, demonstrating strong communication skills, a polished demeanor, and the ability to manage high-profile clients with professionalism and discretion.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the main point of contact for all client interactions, ensuring prompt and courteous communication.</li><li>Build and sustain long-term relationships with both new and existing clients.</li><li>Arrange property viewings, meetings, and timely follow-ups with the sales team.</li><li>Share accurate information regarding payment schedules, project progress, and documentation.</li></ul>Post-Sales Coordination<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal departments to ensure smooth and efficient transactions.</li><li>Maintain detailed client records, feedback, and correspondence for service improvement.</li></ul>Administrative Support<ul><li>Prepare and manage client files, agreements, and periodic reports.</li><li>Assist sales and marketing teams with communication materials and client coordination.</li><li>Collaborate with management to enhance client satisfaction and service quality.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related discipline.</li></ul>Experience:<ul><li>5&ndash;7 years of proven experience in customer relations, client servicing, or sales coordination&mdash;preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication skills in English and Urdu.</li><li>Strong client-handling, negotiation, and conflict-resolution abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.</li><li>Highly organized, confident, and adept at multitasking.</li><li>Presentable, courteous, and professional in demeanor.</li></ul>Compensation &amp; Benefits<ul><li>Attractive salary package based on experience.</li><li>Performance-based incentives and bonuses.</li><li>Opportunities for professional growth and skill development.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Glow Beauty On Demand

Job Title CRM Specialist - Customer Relationship Management and Data Integrity Sharjah Job Description CRM Specialist - Customer Relationship Management and Data Integrity Sharjah Role Summary We re hiring a CRM Specialist to help manage and enhance customer interactions across Sharjah Coop. In this full-time role, you ll be the go-to person for maintaining CRM systems, improving customer data quality, analyzing user trends, and helping marketing and operations teams make data-driven decisions. If you re organized, analytical, and passionate about customer satisfaction, this is your opportunity to make a meaningful impact. Employment Overview * Job Location: Sharjah, UAE * Industry: Supermarkets * Function: Marketing / PR / Advertisin * Gender: Any * Candidate Nationality: Any * Candidate Current Location: Any * Job Type: Full-time What You ll Do * Manage customer inquiries, complaints, and feedback across all touchpoints * Maintain clean, complete, and accurate CRM data for analysis and reporting * Work closely with marketing teams to roll out CRM strategies that boost customer engagement * Monitor and optimize CRM workflows and campaigns for efficiency and ROI * Create and update CRM reports, dashboards, and mini-surveys to track trends * Use profiling and segmentation to support targeted marketing activities * Ensure CRM tools are up-to-date and utilized effectively by internal teams * Recommend improvements to enhance CRM efficiency, automation, and user engagement * Support promotional activities, events, and loyalty campaigns with data insights * Follow up on deliverables and ensure stakeholder accountability for CRM timelines Ideal Profile * Bachelor s degree in marketing, business, or a related field * Solid understanding of CRM platforms and contact database management * Strong communication and problem-solving skills * Experience working with data extraction, reporting, and marketing segmentation * Proficient in Excel and CRM software (e.g., Salesforce, Zoho, or similar) * Highly organized and capable of managing multiple tasks and deadlines * Analytical mindset with a focus on improving customer experience

CRM Specialist

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Kedia Hardware Pvt Ltd

Pay: &#8377;15,000.00 - &#8377;20,000.00 per monthJob description:Job Title: Customer Relations ExecutiveLocation: Kolkata Experience: 1&ndash;3 Years&rsquo; Salary: &#8377;15,000 &ndash; &#8377;20,000 per month Qualification: Bachelor&rsquo;s degree in Business Administration, Commerce or a related field.Job Summary:We are seeking a proactive and customer-focused Customer Relations Executive to manage client communications regarding pending orders, payments, and other customer concerns. The ideal candidate will act as a bridge between the company and clients, ensuring smooth transactions, resolving issues, and maintaining strong customer relationships.Key Responsibilities:&middot; Contact clients for follow-ups on pending orders, overdue payments, and account-related queries.&middot; Coordinate with internal teams (Sales, Accounts, and Logistics) to resolve customer issues and provide accurate updates.&middot; Maintain and update records of customer interactions, transactions, and discussions.&middot; Send reminders and notifications regarding due payments and order status.&middot; Address customer complaints and escalate complex issues to the appropriate department.&middot; Assist in processing orders, invoices, and payment confirmations.&middot; Ensure customer satisfaction by providing timely and professional responses.&middot; Build strong relationships with clients to enhance customer retention and loyalty.&middot; Identify opportunities to improve customer service processes and recommend solutions.Required Skills:<ul><li>Bachelor's degree in Business Administration, Commerce, or a related field.</li><li>1-3 years of experience in customer service, sales coordination, or accounts receivable roles.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving abilities and attention to detail.</li><li>Ability to manage multiple client accounts and prioritize tasks efficiently.</li><li>Proficiency in MS Office (Excel, Word, Outlook) and CRM software.</li><li>Knowledge of invoicing, payment follow-ups, and sales support operations is a plus.</li><li>Ability to work independently as well as in a team.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Opportunity to work with innovative tools and real-time data</li><li>Growth opportunities within the company</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timeBenefits:<ul><li>Cell phone reimbursement</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Schedule:<ul><li>Day shift</li></ul>Supplemental Pay:<ul><li>Yearly bonus</li></ul>Work Location: In personJob Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer relationship management: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relation Executive

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