customer relations specialist

Bahrain Chamber for Dispute Resolution (BCDR)

<div>
 
 
 Summary
 
 
 
 The Bahrain Chamber for Dispute Resolution (BCDR) is seeking a professional and service-driven
 
 Client Relations Specialist
 
 to be the first point of contact for clients and visitors. The role involves managing reception operations, coordinating meeting and hearing logistics, supporting case-related inquiries, and ensuring a seamless client experience in line with BCDR&rsquo;s service standards. The ideal candidate is organized, communicative, and committed to delivering exceptional client care in a dynamic environment.
 
 
 
 
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Greet and assist clients, visitors, and delegates with professionalism and courtesy.
 </li>
 <li>
 Verify appointments, manage visitor sign-in processes, and escort guests to the appropriate meeting rooms.
 </li>
 <li>
 Coordinate with internal teams to ensure meeting rooms, refreshments, and materials are properly prepared.
 </li>
 <li>
 Maintain the professional appearance and readiness of reception and conference areas at all times.
 </li>
 <li>
 Provide guidance to clients and lawyers regarding case registration and direct them to the appropriate Case Manager or department.
 </li>
 <li>
 Log, track, and follow up on client inquiries to ensure timely resolution.
 </li>
 <li>
 Support updates to the BCDR central calendar, including hearings, visits, and events.
 </li>
 <li>
 Assist with the preparation and digitization of electronic case files (E-Files).
 </li>
 <li>
 Support SMS notifications, visit preparations, guest gift bags, and event-related logistics.
 </li>
 <li>
 Maintain accurate logs of deliveries, courier packages, and incoming materials.
 </li>
 <li>
 Report maintenance or stock issues to the Senior Client Relations Specialist for action.
 </li>
 <li>
 Provide administrative support and contribute to team coverage as needed.
 </li>
 </ul>
 
 
 
 
 
 Qualification Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business or Law
 
 , or a related field.
 </li>
 <li>
 Minimum 1-2 years&rsquo; experience in client relations, customer service, or administrative roles.
 </li>
 <li>
 Fluency in English and Arabic (spoken and written).
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 High level of professionalism and discretion when handling sensitive matters.
 </li>
 <li>
 Strong organizational and time-management abilities.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 </ul>
 
 
 
</div>

Client Relations Specialist (Bahraini Nationals Only)

OIA Global

Career Opportunities: Client Relations Specialist (4159) We are seeking a motivated and results-driven Inside Sales Specialist to join our dynamic sales team. This role is responsible for generating new business opportunities, managing customer relationships, and driving revenue growth through proactive outreach and effective sales strategies. You will have strong communication skills, a customer-focused mindset, and a passion for sales. You will be comfortable with moving past gatekeepers, speaking with decision-makers, and will need a thorough understanding of the process of selling over the phone.You will be responsible for business-to-business virtual sales working to reduce attrition, maximize existing customer relationships and developing new small business clients.This role will suit someone who wants to develop in a sales role with the potential to create a career development path into Field Sales.Duties and Responsibilities:<ul><li>Ability to manage up to 400 potential customers and develop accounts across multiple countries with revenue threshold of $50,000 PA</li><li>Virtually manage a defined portfolio of accounts to maintain and grow the business.</li><li>Track account activity to identify churn risks and work proactively to eliminate these risks.</li><li>Penetrate current customer accounts for potential cross-sell opportunities.</li><li>Win back "Lost Clients" within the region</li><li>Win "New Logos" within the region for clients with a maximum revenue of $50,000 PA.</li><li>Work with Centralized pricing team on developing new clients from the spot market.</li><li>Develop customers of our existing customer base.</li><li>Focus on development & growth within our key strength markets, services & trade lanes.</li><li>Productivity results - virtual meetings, phone calls, presentations, and proposals - to be recorded in the company CRM (HubSpot).</li><li>Meet KPI's as outlined by HOS, such as call numbers, GP growth, volume growth.</li></ul>Required Skills and Abilities:<ul><li>Must be able to communicate effectively and persuasively.</li><li>Excellent oral and written communication skills.</li><li>Excellent listening and negotiation skills.</li><li>Multiple languages an advantage</li><li>Ability to multi-task and work independently.</li><li>High level of attention to detail.</li><li>Positive attitude and ability to overcome rejection from sales leads.</li></ul>Education and Experience:<ul><li>Experience in virtual sales or customer service experience an advantage.</li><li>Experience in the freight forwarding or logistics industry is required.</li><li>Familiarity with CRM software (e.g., Salesforce, HubSpot) is an advantage.</li><li>Ability to build rapport and maintain relationships with clients.</li></ul> What We Offer: <ul><li>Competitive remuneration package including a personalised sales incentive plan</li><li>Work performance indicators such as customer calls per week, and quotation activity will be flexible and personal to each individual.</li><li>Flexibility on location and office alignment, depending on personal circumstances</li><li>Training and development</li><li>Friendly, fun and relaxed culture</li><li>Access to OIA University 1000's of courses for personal and professional development</li><li>Milestone recognition and participation various employee recognition competitions</li><li>Opportunities for career development and advancement.</li></ul>

Career Opportunities: Client Relations Specialist (4159)

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Retention Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Retention &amp; Upgrades: Utilize strategic retention techniques to transform cancellation requests into opportunities for customer upgrades and savings. Manage to reduce customer churn and enhance customer retention effectively.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Stellar communication skills.</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Positive attitude and keen attention to detail.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance, Weekday Allowance, Punctuality along with several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: PKR 150,000 per month | Incentives &amp; KPIs base model | Other Fringe benefitsLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Rate your English Communication on a scale of 01 - 05 (1 would be the lowest &amp; 5 would be the highest)</li></ul>Experience:<ul><li>International Call Centre: 1 year (Preferred)</li></ul>Work Location: In person

International Customer Services Specialist (Retention)

Granite Technology Solutions

Company OverviewGranite Technology SolutionsNOW HIRING! &ndash; Customer Experience &amp; Engagement SpecialistJoin a company that cares about its people!Granite Technology Solutions is a Montana based company with locations in Bozeman, Missoula, Kalispell, and Helena. Founded in 2000, we employ forty plus individuals and have an established customer base of approximately 1200 businesses. We are a customer service oriented, full-service technology company focusing on information technology systems and networks, low-voltage structured cabling and fiber optics, phone systems, surveillance camera systems, and door access systems. We are looking for a Computer Systems Administrator to help our company grow and better serve our customers.If you enjoy a customer focused, productive, busy, and tech-oriented work environment, then we are the company for you.Purpose The Customer Experience &amp; Engagement Specialist is a key support role bridging Sales, Technical Account Management (TAM), Marketing, and internal operations. This position plays a critical role in delivering an exceptional end-to-end customer experience through proactive outreach, coordination, documentation, and follow-through.This role supports all Granite customers across IT, Voice, Carrier Services, and select cabling services. The Specialist serves as a relationship-builder and connector&mdash;helping customers understand Granite&rsquo;s services, adopt best practices, identify needs, and connect those needs to Granite solutions.Internally, this role supports Sales and TAM teams with reporting, QBR preparation, quotes, renewals, CRM accuracy, and customer communications, while also providing light office management support for the Bozeman office.This position requires excellent communication skills, strong organization and follow-through, comfort with technology (including AI-enabled tools), and a genuine desire to help customers and teammates succeed.Primary Responsibilities Customer Engagement &amp; Experience <ul><li>Serve as a friendly, knowledgeable first point of contact for customers needing assistance with phones, IT services, or account questions.</li><li>Conduct outbound customer calls to check in, gather feedback, share new features, and build strong relationships.</li><li>Outbound Calling for the purpose of cross-selling, educating clients on Granite portfolio of products and services, and being able to connect the dots with a client when they have a pain point to a product or service from Granite.</li><li>Guide customers through the use of customer portals, including training sessions and follow-up.</li><li>Assist with coordinating service appointments, product demos, and customer meetings.</li><li>Maintain a high level of customer satisfaction and represent the Granite brand with professionalism and empathy.</li><li>Proactively call customers to inform them of new features, updates, and enhancements in our phone systems or IT service offerings.</li><li>Document and track customer interest, adoption needs, and follow-up requirements.</li><li>Provide 1:1 customer training (virtual or in-person) on:</li><li>Customer portals</li><li>VoIP systems</li><li>Ticketing or communication tools</li><li>Basic IT or service workflows (as appropriate)</li></ul>Cross-Selling &amp; Lead Generation <ul><li>Identify opportunities for additional Granite services based on customer conversations.</li><li>Educate customers on Granite&rsquo;s full portfolio of IT, Voice, and related services.</li><li>Connect customer pain points to relevant Granite solutions and route qualified leads to Sales or TAMs.</li><li>Support outbound calling initiatives focused on education, adoption, and relationship-building.</li></ul>Sales &amp; TAM Support <ul><li>Support all TAMs and the Sales Team, while being physically based in the Bozeman office.</li><li>Prepare quotes, renewals, and proposals using HubSpot and internal tools.</li><li>Maintain accurate CRM data, including contacts, companies, lifecycle stages, deals, notes, and activities.</li><li>Run and distribute reports for Sales and TAM teams (pipeline, renewals, customer KPIs, adoption metrics).</li><li>Assist with customer onboarding tasks, including scheduling, documentation, and welcome communications.</li><li>Coordinate logistics and communication between customers, Sales, TAMs, Projects, Services, and Finance.</li><li>Organize follow-up tasks, reminders, and internal notes to support efficient account workflows.</li><li>Prepare QBR slide decks and supporting materials.</li></ul>Marketing &amp; Event Support <ul><li>Support customer-facing communication and outreach efforts coordinated by the Marketing Manager.</li><li>Assist with updating customer lists, segments, and contact records in HubSpot.</li><li>Help gather customer feedback, testimonials, and survey responses.</li><li>Support coordination of customer-facing events, including:</li><li>Webinars and training sessions</li><li>Customer appreciation events</li><li>In-person or vendor-supported events</li><li>Collect metrics and feedback related to outreach and engagement initiatives.</li></ul>Office &amp; Administrative Support (Bozeman Office) <ul><li>Assist with general office management, including:</li><li>Ordering and maintaining office and breakroom supplies</li><li>Coordinating with landlord, cleaning crews, and vendors</li><li>Supporting general office upkeep and organization</li><li>Provide administrative support to internal team members as needed.</li><li>Assist with customer visits, pickups, drop-offs, and in-office coordination.</li></ul>Qualifications <ul><li>1&ndash;3 years of experience in customer service, customer relations, sales support, or administrative roles (technical or service-based environments preferred).</li><li>Strong verbal and written communication skills; professional, friendly, and confident on the phone.</li><li>Ability to multitask, prioritize, and consistently follow through in a fast-paced environment.</li><li>Comfort learning, using, and explaining technology and customer-facing tools.</li><li>Experience with HubSpot, ConnectWise, CRM systems, Microsoft 365, and AI-enabled tools preferred.</li><li>High attention to detail, organization, and customer experience.</li></ul>Core Competencies <ul><li>Customer Service Excellence</li><li>Communication &amp; Relationship Building</li><li>Adaptability &amp; Multitasking</li><li>Organization &amp; Follow-Through</li><li>CRM &amp; Reporting Skills</li><li>Team Collaboration</li><li>Problem Solving &amp; Resourcefulness</li></ul>Job Type: Full-timePay: $21.00 - $27.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 3 years (Required)</li><li>Marketing: 1 year (Required)</li></ul>Location:<ul><li>Bozeman, MT 59715 (Required)</li></ul>Work Location: In person

Customer Experience & Engagement Specialist

Emirates Talent Solution

Position Title: Customer Relations ExecutiveIndustry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob Overview:A leading property development company in Karachi is looking for an experienced and well-presented Customer Relations Executive to manage client interactions, property inquiries, and ensure a seamless customer experience throughout the sales and post-sales process.The ideal candidate should possess 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, with strong communication skills, a professional attitude, and the ability to manage high-profile clients with discretion and efficiency.Key ResponsibilitiesClient Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for client communication, ensuring timely and professional responses.</li><li>Build and maintain long-term relationships with existing and prospective clients.</li><li>Coordinate property viewings, client meetings, and follow-ups with the sales team.</li><li>Provide accurate information on payment schedules, project updates, and documentation.</li></ul>Post-Sales Support<ul><li>Guide clients through booking, documentation, and property handover stages.</li><li>Liaise with finance and legal teams for smooth transaction processes.</li><li>Maintain records of client interactions, feedback, and correspondence for continuous improvement.</li></ul>Administration &amp; Coordination<ul><li>Prepare and manage client files, agreements, and reports.</li><li>Support the sales and marketing departments with communication materials and client coordination.</li><li>Collaborate with management to enhance the overall client experience and service standards.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li></ul>Experience:<ul><li>5&ndash;7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Strong client-handling, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Highly organized, confident, and capable of multitasking effectively.</li><li>Professional appearance with strong interpersonal and presentation skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package based on experience.</li><li>Performance-based incentives.</li><li>Professional growth and learning opportunities.</li><li>A collaborative and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Abacus Outsourcing

Customer Relations Officer (CRO)We are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 24-12-2025 and 25-12-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Sai Foods Private Limited

1.Ledger Reconciliation 2.GST, General Ledger Management 3.Customer Relations 4.Emails &amp; telephonic Communication 5.Proficiency, in Hindi, Kannda, English 6.Customer Payment Followup via Calls &amp; Emails 7.Issue resolution at Tax invoice level 8.Ready to go to filed for customers Meeting &amp; Payments 9.Ledger Reconciliation ( as required, including filed record) 10.Daily/ Monthly Closing actrivities ( including customer balance confirmation,11.Ledger reconciliation, call reports etc.Job Type: Full-timePay: ₹30,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Accounts: 4 years (Preferred)</li></ul>Language:<ul><li>Kannada (Required)</li><li>Hindi (Required)</li><li>English (Required)</li></ul>Work Location: In person

AR Executive

Search 10000+ Customer relations specialist jobs near you this January. New roles added regularly across leading industries. Apply today.