customer relations specialist

Harrison's Poultry Farm

About the roleHarrison's Poultry is a 4 generation family-owned, USDA-certified poultry company with decades of experience delivering fresh, high-quality products to restaurants, institutions, and retailers throughout the Chicagoland area. We are looking for a motivated and dependable Delivery and Customer Relations Specialist to join our team in Glenview, IL. This role is a key part of our operations &mdash; you'll be the face of Harrison's to our customers on every route. Time worked in our retail store also provides the opportunity to earn customer tips.Key responsibilities<ul><li>Safely deliver fresh poultry and food products to customers on assigned routes</li><li>Build and maintain positive relationships with customers through professional, friendly service</li><li>Handle customer inquiries, concerns, and feedback in a timely and courteous manner</li><li>Verify orders for accuracy and completeness before and during delivery</li><li>Maintain vehicle cleanliness and conduct pre/post-trip inspections</li><li>Coordinate with the operations team to resolve delivery issues or changes</li><li>Accurately complete delivery logs, receipts, and paperwork</li><li>Assist in the retail store as needed, providing excellent face-to-face customer service</li></ul>Qualifications<ul><li>Valid Class C driver's license with a clean driving record</li><li>1+ years of delivery, logistics, or customer service experience preferred</li><li>Ability to lift up to 50 lbs and handle physical demands of the role</li><li>Strong communication and interpersonal skills</li><li>Reliable, punctual, and detail-oriented</li><li>Food industry or perishables experience a plus</li></ul>What we offer<ul><li>Competitive pay: $19 &ndash; $23/hr based on experience</li><li>Tip earnings available during retail store shifts</li><li>Stable, full-time schedule with consistent hours</li><li>Supportive, family-oriented team environment</li><li>Opportunity to grow within a well-established company</li></ul>Pay: $19.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Language:<ul><li>English (Preferred)</li><li>Spanish (Preferred)</li></ul>License/Certification:<ul><li>Non-CDL Class C (Required)</li></ul>Work Location: In person

Delivery and Customer Relations Specialist

Collectors

<div>Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We&rsquo;re always on the lookout for talented people to join our growing team. 
Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. 
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. 
As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. 
We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. 
We&rsquo;re looking for a Customer Relations Supervisor to oversee the Customer Relations Center (CRC) in driving the operational strategy of the customer relations experience. The Customer Relations Supervisor will focus on enhancing the resolution of customer issues over the phone and by email, ensuring the CRC turnaround times are met within timelines of our service level agreements.
The Customer Care Supervisor must also be equipped to guide their team of Customer Relations Specialists by providing mentorship, training and direction. The right candidate will have a blend of experience across operations, customer service, and leading with a hands on approach and data-driven mindset.
You&rsquo;ll report to the PSA Sr. Customer Relations Manager and work in-office at our Plano, TX office.
Onsite requirement: This role requires you to be onsite in the office 5 days per week.
What You'll Do:<ul><li>
Help define and implement operational and customer relations representative team KPIs for delivery of timely resolution to customer support services issues.</li><li>
Maintain adequate staffing levels for the PSA Customer Relations Representative teams in the Plano, TX office to effectively handle customer cases and resolve issues in a timely manner.</li><li>
Implement and drive continuous improvement to Customer Relations Specialists&rsquo; training and onboarding.</li><li>
Partner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the &lsquo;collector&rsquo; experience.</li><li>
Be accountable for driving customer resolution turnaround times in the Customer Request Center, and operationally ensuring the requests are maintained to our company service standard timelines.</li><li>
Assisting CRC team members with all queries</li><li>
Proficient in effectively defusing escalated customer calls/ emails and swiftly resolving issues through proactive follow-up</li><li>
Improving the CRC responses</li><li>
Creating policies and standard operating procedures (SOPs) for the CRC team</li><li>
Collaborating with I.T. to develop efficiency features to the CRC portal</li><li>
Aiding with Label Correction, Research and Quality Assurance review responses</li><li>
Tracking resolutions in a timely manner throughout Operations</li><li>
Collaborate closely with operations leadership to deliver actionable data insights, quality assurance trends, and customer feedback</li><li>
Assisting the Claims department with Damage Reviews and resolving issues over the phone and email</li></ul>
Who You Are:<ul><li>
6+ years of customer service related experience, with 2+ years supervising a customer service or call center team in a service-based business</li><li>
Bachelor&rsquo;s or Associate&rsquo;s degree or equivalent working experience highly preferred</li><li>
Proven track record of implementing process improvements and standard operating procedures (SOPs) to drive consistency, increased speed and quality of customer care delivery at scale.</li><li>
Demonstrated success supervising a team, with both a willingness and ability to drive influence and facilitate change.</li><li>
Proven supervisory abilities and skilled at making forward thinking decisions to motivate, and build effective teams to maximize performance and effect organizational change.</li><li>
Clear and professional oral and written communication skills in both positive or negative situations;</li><li>
Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things</li><li>
Experience with Salesforce or similar CRM; implementation experience is a plus.</li><li>
Familiarity with collectibles and the trading card hobby is a plus.</li><li>
Fluency in written and spoken Spanish is a plus</li></ul>
Physical Requirements:<ul><li>
Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.</li><li>
Hand Use: Regular hand use for various tasks.</li><li>
Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.</li><li>
Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds.</li><li>
Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently.</li><li>
Sitting or Standing: Ability to sit or stand for extended periods of time.</li></ul>
Salary Range: The salary range for this position is $67,535 - $79,453. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.
Reasons To Join Us:<ul><li>
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision</li><li>
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits</li><li>
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals</li><li>
Vacation: All salaried employees are eligible for flexible time-off</li><li>
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays</li><li>
Employee Discounts: Employees receive discounts on select grading services for approved submissions</li><li>
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs</li><li>
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities</li></ul>
Candidates must be authorized to work in the United States. 
Collectors uses e-Verify to validate your ability to work legally in the United States. 
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to people@collectors.com. 
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. 
If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. 
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. 
If you are based in California, you can read information for California residents here.</div>

Supervisor, Customer Relations

Belle Homes Real Estate

Job Vacancy: Customer Relations ExecutivePay: 2,500.00 &ndash; 4,000.00 (AED) per monthLocation: Dubai, United Arab EmiratesRole DescriptionWe are looking for a dedicated and bilingual Customer Relations Executive to join our team in Dubai. This is a full-time, on-site role that requires a blend of excellent communication skills and strong administrative support. You will be responsible for managing client interactions, supporting sales efforts through telesales, and ensuring smooth office operations.Key Responsibilities<ul><li>Bilingual Communication: Effectively handle inquiries and provide support in both English and Hindi.</li><li>Telesales &amp; Outreach: Make outbound calls to prospective clients and follow up on existing leads to drive business growth.</li><li>Administrative Support: Manage day-to-day office tasks, including data entry, filing, and maintaining CRM records.</li><li>Customer Support: Respond promptly to customer inquiries via phone, email, and in-person with a professional demeanor.</li><li>Problem Solving: Address client concerns and coordinate with internal departments to provide timely solutions.</li></ul>Qualifications &amp; Requirements<ul><li>Experience: Minimum 1 year of experience in Telesales, Admin, or Customer Relations.</li><li>Language: Must be fluent in English and Hindi.</li><li>UAE Experience: Prior experience working in the UAE is highly preferred.</li><li>Education: Bachelor&rsquo;s degree is required.</li><li>Skills: * Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Strong multitasking and organizational skills.</li><li>Excellent interpersonal and &quot;people&quot; skills.</li><li>Attention to detail and accuracy in administrative work.</li></ul>Application InstructionsInterested candidates who meet the requirements are invited to apply immediately.To Apply: &gt; Please apply on Indeed OR send your updated CV along with a recent professional photograph via WhatsApp to: +971 52 799 1291Job Type: Full-timeEducation: Bachelor's (Required)Experience: * Customer Relations / Telesales / Insurance / Banking sector: 1 year (Required)<ul><li>UAE Market: 1 year (Preferred)</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>U.A.E - based: 1 year (Required)</li></ul>Language:<ul><li>fluent English &amp; Hindi (Required)</li></ul>License/Certification:<ul><li>U.A.E Driver's license (Preferred)</li></ul>Work Location: In person

Customer Relation Executive

Blue Ray Printing

<div></div><div><div><h3 class="jobSectionHeader">Job Summary</h3>

The Client Relations Administrator is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs Service Center Team. This is accomplished by a wide range of duties such as answering telephones, routing calls, documents management, responding to inquiries via email, collecting documents, scheduling appointments and updating information. This position is responsible for being the first point of contact for clients and Sales Team.

Qualification and Requirements

1. Education: A degree or further education in Computer Science or Business Administration is required.

2. Experience: Minimum 4+ Year UAE Experience is required. Previous experience in Administration, Secretarial, PA, Customer Relation, or Registrar preferred.

3. Necessary skills:

a. Knowledge of data entry processes.

b. Ability to think critically and analyze information/situations for most appropriate response.

c. Ability to maintain confidentiality.

d. Verbal and Written Communication Skills.

e. Computer Skills.

f. Exemplary customer service skills</div></div>
 <ul><li>Company: Blue Ray Printing</li>
<li>Employment Type: Full Time</li>
<li>Education Level: Bachelor</li>
<li>Experience: 4 Years
</li><li>Gender: Female</li>
<li>Job Type: Secretarial</li></ul>

Office Secretary | CRM Administrator

Arafat Real Estate

ARAFAT REAL ESTATE L.L.C. is seeking a Customer Relations Manager to oversee client relationships for property leasing and sales in Ajman. This role is responsible for managing client communications, resolving inquiries, and supporting the sales and leasing teams. The position follows a Sunday to Thursday schedule and reports to the General Manager.Key Responsibilities:<ul><li>Serve as the primary point of contact for clients regarding property inquiries, lease agreements, and purchase transactions</li><li>Respond to client questions about property availability, pricing, documentation, and transaction procedures</li><li>Coordinate with sales and leasing agents to track client requests and ensure timely follow-up</li><li>Maintain accurate client records and update contact information in the customer relationship management (CRM) system</li><li>Prepare and send service confirmations, lease renewals, and transaction updates to clients</li><li>Assist clients with documentation requirements including tenancy contracts, property handovers, and ejari registrations</li><li>Resolve routine client concerns and escalate complex issues to the General Manager</li><li>Follow up with clients on pending documentation, payments, or outstanding requirements</li><li>Support the team in organizing property viewings and client meetings as needed</li></ul>Requirements:<ul><li>High school diploma or equivalent; diploma or certificate in Business Administration, Real Estate, or related field is preferred</li><li>Minimum 2 years of experience in customer relations, client coordination, or administrative support, preferably in a real estate, property management, or professional services environment</li><li>Proficiency in Microsoft Office applications including Outlook, Word, and Excel</li><li>Strong written and verbal communication skills in English; proficiency in Arabic is required</li><li>Organizational skills with attention to detail and accuracy</li><li>Ability to manage multiple client requests and prioritize effectively</li><li>Professional demeanor with a client-focused approach</li><li>Familiarity with UAE real estate processes, tenancy contracts, or ejari registration is an advantage</li></ul>Work Location: Ajman, United Arab EmiratesEmployment Type:<ul><li>Full-time</li></ul>How to Apply: Click the Apply Now button to submit your application through Indeed.Pay: AED6,000.00 - AED7,000.00 per monthWork Location: In person

Customer Relations Manager

Zameen.com

<div>
 
 
 About the Role:
 
 
 
 
 
 
 As a
 
 Customer Service Specialist
 
 , you will be responsible for selling property units, engaging with clients, understanding their requirements, and providing demonstrations while ensuring successful deal closures. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by delivering a simple and seamless process.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Understand clients&rsquo; requirements and preferences.
 </li>
 <li>
 Ensure that clients are thoroughly briefed about relevant property units.
 </li>
 <li>
 Conduct client meetings, provide demonstrations, and arrange site visits.
 </li>
 <li>
 Follow up with clients to track changes in requirements and maintain engagement.
 </li>
 <li>
 Build and maintain strong relationships with clients.
 </li>
 <li>
 Consistently work towards achieving individual sales targets.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Education to degree level or equivalent practical experience.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Passion for sales and customer interaction.
 </li>
 <li>
 1&ndash;3 years of experience in sales (Fresh graduates are also encouraged to apply).
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Marketing
 </li>
 <li>
 Business Development
 </li>
 <li>
 Sales
 </li>
 </ul>
 
 
</div>

Customer Service Specialist

First Financial Bankshares

<div>Address
We&rsquo;re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you&rsquo;re challenged, valued and empowered every day. We strive to be the best destination for the industry&rsquo;s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
Starting Pay Rates:
$19.00 per hour - Non-Bilingual
$20.00 per hour - Bilingual (English &amp; Spanish)
This is not a remote/hybrid position.
The incumbent will be required to work on-site, in our Operations Center located in Abilene, Texas.
Saturday hours and holiday hours may be a requirement based upon your designated schedule.
Incumbent must be able to work flexible hours and/or extended hours as business requires.
COMPANY OVERVIEW:
First Financial Bank is looking for talented individuals who seek the challenge of providing first-class service to customers and prospective customers of an award-winning financial institution. First Financial Bankshares has been named among the nation&rsquo;s top performing banks in the one to five-billion-dollar category each of the last five years. We want people who find satisfaction from succeeding and growing along-side our leading community financial institution.
At First Financial, we offer the opportunity for you to grow as a Customer Service Specialist. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life We also offer the satisfaction of helping others, a productive team-based environment, supportive management and casual business attire.
SCOPE/RESPONSIBILITIES:<ul><li>
As a First Financial Customer Service Specialist, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning:<ul><li>
Bank operations</li><li>
Bank Regulations</li><li>
Transaction processing</li><li>
Electronic services</li><li>
Marketing</li><li>
Promotional activities</li><li>
Online banking and mobile banking issues</li><li>
And other inquiries as required by business objectives</li></ul></li><li>
Handle and carefully respond to all customer inquiries. 100-200 calls daily.</li><li>
Provide excellent customer service through active listening</li><li>
Meet and exceed service goals with the proven ability to build and advance customer relationships</li><li>
Work with confidential customer information and treat it sensitively</li><li>
Appropriately communicate with customers</li><li>
Aim to resolve issues on the first call by being proactive in your customer service approach</li><li>
This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules.
</li><li>Additional responsibilities include:<ul><li>
Identifying customer needs and suggesting appropriate products and services;</li><li>
Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions;</li><li>
Actively participating in the Customer Service First sales and service culture, supporting the values of the organization, and follow established bank policies and procedures.</li></ul></li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Most important to this position is promptly answering incoming phone calls, courtesy to customers, accurately identifying customer&rsquo;s needs, and transferring calls accurately.</li><li>
Uses the Bank phone equipment as well as multiple systems at the same time</li><li>
Actively participates in the sales and service culture, support the values of the organization and follow established bank policies and procedures.</li></ul>
MINIMUM QUALIFICATIONS:
We are looking for individuals who will provide professional, reliable and prompt service to our customers. The ideal candidate will have a minimum of:<ul><li>
Two years of consistent customer service experience, preferably in financial services,<ul><li>
Six months of Call Center experience is desirable.</li></ul></li><li>
Candidate must have a High School diploma or GED.</li><li>
Excellent written / verbal communication and customer service skills, proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware</li><li>
Ability to meet training standards is also required and availability to work various shifts including evenings and weekends.</li></ul>
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Call Center CSR III - Customer Service Specialist

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