customer relations specialist

CALO

<div><h3 class="jobSectionHeader">About Calo (more here)</h3>
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.<h3 class="jobSectionHeader">
Why This Role Matters</h3>
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you&rsquo;ll ensure that Calo is loved, trusted, and top of mind.<h3 class="jobSectionHeader">
Role Overview</h3>
As the Public Relations &amp; Customer Support Specialist, you&rsquo;ll represent Calo in Qatar with professionalism and warmth. You&rsquo;ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo&rsquo;s standards of excellence.
You&rsquo;ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo&rsquo;s presence and reputation in the Qatari market.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Develop and execute PR strategies to strengthen Calo&rsquo;s brand image in Qatar.</li><li>
Manage press releases, media relations, and public events.</li><li>
Proactively engage with customers via calls, meetings, and digital platforms.</li><li>
Ensure flawless bilingual communication (Arabic &amp; English).</li><li>
Monitor customer feedback and collaborate with internal teams to solve challenges.</li><li>
Support business development through stakeholder relationship management.</li><li>
Handle governmental and business clearances with accuracy and efficiency.</li><li>
Act as the main point of contact for local media and public inquiries.</li><li>
Identify partnership and community engagement opportunities.</li><li>
Resolve escalated customer issues with empathy and speed.</li><li>
Stay ahead of market trends and competitor activity to sharpen CX and PR strategies.</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul><li>
Experience: 2&ndash;4 years in Public Relations and/or Business Development with customer-facing responsibilities.</li><li>
Proven track record in client relationship management and media communication.</li><li>
Skilled in media management, PR, and brand promotion.</li><li>
Strong understanding of B2B engagement and customer experience best practices.</li><li>
Familiarity with business clearance processes in Qatar.</li><li>
Fluent in Arabic and English (spoken and written).</li></ul>
Who You Are<ul><li>
Charismatic, approachable, and a natural brand ambassador</li><li>
Professional and proactive, adaptable in fast-paced environments</li><li>
Confident problem-solver with strong decision-making skills</li><li>
Able to balance strategic PR priorities with customer service needs</li></ul><h3 class="jobSectionHeader">
The Hiring Journey</h3><ul><li>
Screening meeting with our TA team (30 mins)</li><li>
Technical interview with the hiring manager (30&ndash;60 mins)</li><li>
2nd Technical interview with the team (30 mins)</li><li>
Culture-fit interview (30 mins)</li><li>
Offer stage</li></ul><h3 class="jobSectionHeader">
Ready to Join?</h3>
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let&rsquo;s gooo!
uJnEIR2jpq</div>

Public Relations & Customer Support Specialist

Smile Hair Clinic

<div>
 
 Serving since
 
 2018
 
 ,
 
 Smile Hair Clinic
 
 is re-located to the financial district of East Istanbul and continues its operation in its 7-floor, elegantly designed, high&ndash;tech clinic building where a team of 120+ well-trained staff is working. The quality and excellence of hair transplantation operations depend on intensive training procedures. Every team member at Smile is well-trained and tested by
 
 True&trade; Philosophy
 
 success criteria.
 
 
 
 
 
 We are looking for
 
 "International Sales Specialist"
 
 to join our rapidly growing team.
 
 
 
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 At least an Associate's Degree, preferably a Bachelor's Degree,
 </li>
 <li>
 Having sales team or call center experience in the
 
 Health, Hair Transplantation or Aesthetics
 
 sectors,
 </li>
 <li>
 Proficiency in written and spoken
 
 English plus French, Arabic, Spanish or Russian
 
 ,
 </li>
 <li>
 Improved communication and problem solving skills,
 </li>
 <li>
 Able to carry out relevant reporting processes,
 </li>
 <li>
 Have strong communication skills in sales and customer relations,
 </li>
 <li>
 Able to use written and verbal communication channels at a good level,
 </li>
 <li>
 Strong problem solving skills, critical thinking and questioning skills,
 </li>
 <li>
 Able to use MS Office programs effectively,
 </li>
 <li>
 Compatible with dynamic work tempo and flexible working hours,
 </li>
 <li>
 Giving due importance to corporate identity and brand image,
 </li>
 <li>
 Motivated to work towards goals
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Actively using written and verbal communication channels to achieve sales targets determined by the company,
 </li>
 <li>
 To provide current and potential customers with information about hair transplantation services and provide correct guidance,
 </li>
 <li>
 Understanding customer needs and providing appropriate solutions,
 </li>
 <li>
 Taking the necessary steps to increase customer satisfaction,
 </li>
 <li>
 Identifying potential customer segments and using effective sales skills accordingly
 </li>
 </ul>
</div>

International Sales Specialist

Amazon

<div>
 
 Description
 
 
 
 We are Amazon&rsquo;s Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device &amp; Alexa executive customer escalations globally.
 
 
 The Senior ECR Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support.
 
 
 Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue.
 
 
 
 The Core Functions Of The Senior ECR Specialist Include
 
 
 
 <ul>
 <li>
 Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer&rsquo;s trust in devices
 </li>
 <li>
 Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format
 </li>
 <li>
 Dive deep into customer problems, building the entire history of customer contacts, to determine root cause
 </li>
 <li>
 Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer
 </li>
 <li>
 Conduct data queries and general data analytics related to escalations the team is handling
 </li>
 <li>
 Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations
 </li>
 <li>
 Effectively communicate with both internal and external customers by adjusting your communication style to your audience
 </li>
 <li>
 Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in KC is up to date
 </li>
 <li>
 Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service
 </li>
 <li>
 Successfully completes approved special projects as assigned
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Fluency in Arabic, English and German (spoken and written)
 </li>
 <li>
 Must be in good standing
 </li>
 <li>
 Experience with MS Office and CSC customer service tool set
 </li>
 <li>
 Bachelor's degree or 2 years Amazon Experience
 </li>
 <li>
 Experience interpreting and communicating analytics
 </li>
 <li>
 Experience communicating technical concepts to a non-technical audience
 </li>
 <li>
 Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
 </li>
 <li>
 Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders
 </li>
 <li>
 Demonstrates flexibility in work hours based on scheduling needs and customer demands
 </li>
 <li>
 A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, ECR or Search &amp; Rescue.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience utilizing Heartbeat and Tableau
 </li>
 <li>
 Proficiency in other languages
 </li>
 <li>
 Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).
 </li>
 <li>
 Knowledge of project management tools like SIM.
 </li>
 <li>
 HTML skills for creation of departmental and interdepartmental documentation and communication.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2788428
</div>

Sr. Customer Service Specialist DE, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We are Amazon&rsquo;s Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device &amp; Alexa executive customer escalations globally. 
 
The Senior Customer Service Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support. 
 
Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue. 
 
Key job responsibilities 
The core functions of the Senior Customer Service Specialist include: 
<ul><li>Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer&rsquo;s trust in devices</li><li>Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format</li><li>Dive deep into customer problems, building the entire history of customer contacts, to determine root cause</li><li>Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer</li><li>Conduct data queries and general data analytics related to escalations the team is handling</li><li>Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations</li><li>Effectively communicate with both internal and external customers by adjusting your communication style to your audience</li><li>Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in KC is up to date</li><li>Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service</li><li>Successfully completes approved special projects as assigned</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Fluency in both Arabic and English (spoken and written)</li><li>Must be in good standing</li><li>Experience with MS Office and customer service tool set</li><li>Bachelor's degree or 2 years Amazon Experience</li><li>Experience interpreting and communicating analytics</li><li>Experience communicating technical concepts to a non-technical audience</li><li>Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment</li><li>Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders</li><li>Demonstrates flexibility in work hours based on scheduling needs and customer demands</li><li>A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, or Search &amp; Rescue.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><div>
Preferred Qualifications: 
<ul><li>Experience utilizing Heartbeat and Tableau</li><li>Proficiency in other languages</li><li>Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).</li><li>Knowledge of project management tools like SIM.</li><li>HTML skills for creation of departmental and interdepartmental documentation and communication.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>

Sr. Customer Service Specialist, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We are Amazon&rsquo;s Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device &amp; Alexa executive customer escalations globally. 
 
The Senior ECR Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support. 
 
Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue. 
 
The core functions of the Senior ECR Specialist include: 
<ul><li>Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer&rsquo;s trust in devices</li><li>Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format</li><li>Dive deep into customer problems, building the entire history of customer contacts, to determine root cause</li><li>Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer</li><li>Conduct data queries and general data analytics related to escalations the team is handling</li><li>Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations</li><li>Effectively communicate with both internal and external customers by adjusting your communication style to your audience</li><li>Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in KC is up to date</li><li>Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service</li><li>Successfully completes approved special projects as assigned</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>Fluency in Arabic, English and German (spoken and written)</li><li>Must be in good standing</li><li>Experience with MS Office and CSC customer service tool set</li><li>Bachelor's degree or 2 years Amazon Experience</li><li>Experience interpreting and communicating analytics</li><li>Experience communicating technical concepts to a non-technical audience</li><li>Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment</li><li>Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders</li><li>Demonstrates flexibility in work hours based on scheduling needs and customer demands</li><li>A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, ECR or Search &amp; Rescue.</li></ul><h2 class="jobSectionHeader"> 
PREFERRED QUALIFICATIONS</h2><ul><li>Experience utilizing Heartbeat and Tableau</li><li>Proficiency in other languages</li><li>Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).</li><li>Knowledge of project management tools like SIM.</li><li>HTML skills for creation of departmental and interdepartmental documentation and communication.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Retention Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our product &amp; services. Your role involves direct interaction with customers to resolve issues, retain clients, sales &amp; enhance over all satisfaction within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Retention &amp; Upgrades: Utilize strategic retention techniques to transform cancellation requests into opportunities for customer upgrades and savings. Manage to reduce customer churn and enhance customer retention effectively.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Stellar communication skills.</li><li>A-Levels / O-Levels are also encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Positive attitude and keen attention to detail.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth along with employee satisfaction.</li><li>Timings: Afternoon shift starting from 01:00PM - 09:30PM | 02:00 PM - 10:30 PM | 03:00 PM - 11:30 PM) with alternate weekends off.</li><li>Annual Bonus, Anniversary Bonus, Retention Bonus, Punctuality Bonus, Weekday Allowance, Birthday Allowance, KPI based rewards along with several other fringe benefits.</li><li>Office location: PECHS, Block-6, Shahra-e-Faisal, Karachi.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Rate your English Communication on a scale of 01 - 05 (1 would be the lowest &amp; 5 would be the highest)</li></ul>Experience:<ul><li>International Call Centre: 2 years (Required)</li></ul>Work Location: In person

Customer Retentions Specialist

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Search 10000+ Customer relations specialist jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer relations specialist jobs NEAR_ME

Public Relations & Customer Support Specialist

International Sales Specialist

Sr. Customer Service Specialist DE, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

Sr. Customer Service Specialist, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

Sr. Customer Service Specialist DE, Digital, Device, and Alexa Support (D2AS) Executive Customer Relations

Customer Retentions Specialist

Customer Relations Officer (CRO) - Walk in Interviews