customer relations specialist

Snagging Masters

<div>
 
 
 Package: 4,000 to 5,000+ incentives
 
 
 
 
 Experience: minimum 2 years&nbsp;
 
 
 
 
 
 
 
 Company Description
 
 
 
 Snagging Masters was established to help tenants and buyers make better-informed decisions regarding their potential real estate properties. By conducting technical scans of real estate properties, Snagging Masters identifies potential issues to ensure transparent real estate transactions. Our goal is to achieve higher quality snagging reports that cover every little issue, helping our clients make sound investment decisions.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Customer Relations Officer, located in Dubai, United Arab Emirates. The Customer Relations Officer will be responsible for managing customer support, enhancing client relations, ensuring customer satisfaction, and analyzing customer feedback to improve services. Day-to-day tasks include handling customer inquiries, resolving complaints, and providing updates on property scan results.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Interpersonal Skills and Client Relations experience
 </li>
 <li>
 Proven Customer Support and Customer Satisfaction skills
 </li>
 <li>
 Analytical Skills for assessing customer needs and feedback
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to work on-site in Dubai, United Arab Emirates
 </li>
 <li>
 Bachelor's degree in Business, Communications, or related field is a plus
 </li>
 <li>
 Experience in the real estate industry is advantageous
 </li>
 </ul>
</div>

Customer Relations Officer

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Ninja Turtle

Company: Ameer Warraich Group of Travels (Umrah &amp; Ticketing Services)Industry: Travel &amp; TourismJob Description:Ameer Warraich Group of Travels is looking for a motivated and professional Customer Relations Representative to join our team. The role involves assisting clients with Umrah packages, travel bookings, and ticketing services. The ideal candidate should have excellent communication skills, be confident in dealing with clients, and ensure customer satisfaction through proactive engagement.Responsibilities:Handle client inquiries related to Umrah and ticketing services.Provide professional customer support and maintain strong client relationships.Conduct personal and follow-up calls to potential and existing clients.Assist in processing bookings, reservations, and travel documentation.Participate in training sessions to improve service quality.Meet sales targets with commission-based incentives.Requirements:Female staff preferredGood communication skillsCommitment for at least one seasonCompensation &amp; Benefits:Base salary: 30,000 PKR + commission (per closed client)Training provided by the company.Growth opportunities in the travel and tourism sector.Job Types: Full-time, Part-timeWork Location: In person

Customer Relations Representative

Genpact

<div><div><div>Ready to shape the future of work?</div><div>
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</div><div>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.</div><div>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.</div><div></div><div> 
Inviting applications for the role of ICAN&ndash; Management Trainee/Assistant Manager</div><div>
Manages the progress and performance of the ICAN team and is a direct supervisor who has closest proximity with Internal teams. The ICAN Research Specialist provides pre-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business.</div><div>
</div><div>Responsibilities</div><ul><li> Timely resolution of requests flowing through ICAN&rsquo;s case management system requiring:</li></ul><div>
o Research and/or tracking of an order.</div><div>
o Contacting vendors for invoicing, order cancellations/amendments/status, etc.</div><div>
o Sourcing and applying of freight and special service quotes.</div><div>
o Expediting a pick on an order or any other distribution request.</div><div>
o Expediting of drop ship orders as needed.</div><div>
o Estimated delivery dates or lead times on products.</div><ul><li> Understanding and support of established client business processes that align with Pre-Invoice Support</li><li> Navigation and understanding of external business partner resource tools and reporting.</li><li> Attainment of specified goal targets and objectives for direct job scope and overall department performance.</li><li> Building solid relationships with other internal departments and vendors.</li><li> Evaluation of current processes for improvement and work on recommendations with management.</li><li> Working as a team to manage daily workflow.</li><li> Handling escalated customer issues when necessary.</li><li> Answering emails and incoming calls from internal customers as needed.</li><li> Assist to hire, groom and help new members to onboard</li><li> Provide input for promotions and staff reviews</li><li> Facilitate regular 1 on 1 meetings and direct goal development and progress</li><li> Perform weekly trending-based coaching to manage team members&rsquo; performance</li><li> Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team</li><li> Contact person for client and internal stakeholders for any customer relations related issues.</li><li> Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners</li><li> Support and coordinate the team on daily processing/operations, workload allocation</li><li> Manage the flow of day-to-day operation, Respond to customer queries and concerns</li></ul><div>
</div><div></div><div>Qualifications we seek in you!</div><div>
Minimum Qualifications / Skills</div><ul><li> Bachelor's degree</li><li> Excellent professional experience in Order Management/Quoting/Contracting or Customer Relations</li><li> Industry Experience - Services or hi-tech industry</li><li> Process/Domain Experience:</li></ul><div>
o Order Management (Entry/Amendment)</div><div>
o Quote to cash process and sales administration</div><div>
o Coordination with Logistics / Supply chain teams</div><div>
o Pre-Sales &amp; Post-Sales Support</div><ul><li> Knowledge on Logistics &amp; Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit &amp; Debit, Warehouse follow up, Inbound &amp; Outbound Accrual Freight Report, Consolidated reports for logistics.</li></ul><div>
</div><div>Preferred Qualifications/ Skills</div><ul><li> Proficient in Microsoft Office applications.</li><li> Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders</li><li> Excellent organizational and creative problem-solving skills.</li><li> Demonstrated resourcefulness with critical attention to details.</li><li> History of balancing competing priorities with the ability to adapt to the changing needs of the business while</li></ul><div>
meeting deadlines.</div><ul><li> Demonstrated ability to quickly learn new systems and processes and put them into practical use.</li><li> Excellent typing and data entry skills.</li><li> Diploma / Post Graduation in International supply chain management / Sourcing Management</li><li> Oracle, Service now, SAP, knowledge and experience would be an added advantage</li><li> Proficiency in coaching skills and with high level of confidentiality and professionalism</li><li> Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving</li></ul><div>
</div><div>Why join Genpact?</div><ul>
Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</ul><ul>
Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</ul><ul>
Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities</ul><ul>
Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</ul><ul>
Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</ul><div>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.</div><div>
Let&rsquo;s build tomorrow together.</div><div></div><div> 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobAssistant Manager
Primary LocationIndia-Hyderabad
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingSep 12, 2025, 4:24:48 AM
Unposting DateOct 12, 2025, 1:29:00 PM
Master Skills ListOperations
Job CategoryFull Time</div>

Assistant Manager - Customer Enablement / Experience: ICAN

<div><div><div>Ready to shape the future of work? 
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
 
Inviting applications for the role of Customer Relations Analyst, Process Developer 
The Customer Relations Analyst provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business.</div><div>
Responsibilities 
<ul><li>Handling customer/sales requests and providing information to customers via e-mails/phone</li><li>Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections.</li><li>Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction.</li><li>Coordinating the processing of credits and product replacement with the Internal team and Vendors.</li><li>Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds.</li><li>Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery)</li><li>Updating ERP regarding customer details, order details, supplies, pricing etc.</li><li>Follow-up on pending items with Logistics / Supply chain team for order delivery status</li><li>Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customer&rsquo;s order</li><li>Track end to end status of order and share real time updates with the customer</li><li>Own SLA/KPI and ensure daily TAT and Accuracy targets are met</li><li>Coordinating with shipping facilities to get the product shipped to customer.</li><li>Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery)</li><li>Order track and trace when shipped out of the shipping facility, and share real time updates with the customer</li><li>Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient.</li></ul></div><div>
Qualifications we seek in you! 
Minimum Qualifications / Skills 
<ul><li>Any graduate</li><li>Industry Experience - Services or hi-tech industry</li><li>Process/Domain Experience:</li></ul>
o Order Management (Entry/Amendment) 
o Quote to cash process and sales administration 
o Coordination with Logistics / Supply chain teams 
o Pre-Sales &amp; Post-Sales Support 
<ul><li>Knowledge on Logistics &amp; Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit &amp; Debit, Warehouse follow up, Inbound &amp; Outbound Accrual Freight Report, Consolidated reports for logistics.</li><li>Project based billing collation and computation Experience of Managing and administering contracts</li></ul></div><div>
Preferred Qualifications/ Skills 
<ul><li>Ability to learn quickly</li><li>Diploma / Post Graduation in International supply chain management / Sourcing Management</li><li>Excellent Written &amp; Verbal Communication &ndash; CEFR Level &ndash; B1 or B2</li><li>Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage</li></ul></div><div>
Why join Genpact? 
<ul><li>Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobProcess Developer
Primary LocationIndia-Hyderabad
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingSep 10, 2025, 3:26:08 AM
Unposting DateOct 10, 2025, 1:29:00 PM
Master Skills ListOperations
Job CategoryFull Time</div>

Process Developer - Customer Enablement / Experience: Customer Relations

Coptic Orphans

<div>Sponsorship Specialist 
Purpose of the Job
The Sponsorship Specialist plays a critical role in the Development and Marketing Department. This role focuses on implementing key sponsorship components, strengthening relationships between sponsors and children. Additionally, the Specialist is the primary contact for sponsors and donors in Egypt and international regions, providing donor relations services and system support. Reporting to the Sponsorship Manager, the Specialist ensures smooth communication and high service standards. 
Essential Functions and Responsibilities
Sponsorship Components' Management:
<ul><li>Coordinate sponsor visits to sponsored children in Egypt, providing necessary support and translation.</li><li>
Handle the internal communication between the Donor Relations team and the Program's staff in Egypt, through responding to sponsor inquiries and children updates.</li></ul> 
CRM System Records Maintenance:<ul><li>
Update and maintain sponsor records on the system, documenting sponsorship-related activities and communications.</li></ul> 
Donor Relations Management:<ul><li>
Act as a Donor Relations Specialist for certain regions to perform customer services like processing donations and responding to donor calls and emails.</li><li>
Utilize the ongoing donor communication to further upsell.</li></ul> 
Required Education, Experience, Knowledge and Skills
<ul><li>Bachelor's degree in Communication, English, Public Relations, or a related field.</li><li>
1-3 years of relevant work experience in sponsorship or donor relations, with demonstrated success in building and maintaining stakeholder relationships.</li><li>
Experience with database or contact management software like Salesforce is a plus.</li><li>
Excellent command of English and Arabic, written and spoken.</li><li>
Proficiency in using Microsoft Office applications (Word, Excel, and PowerPoint).</li><li>
Excellent organizational skills; detail-oriented with excellent follow-up skills and the ability to coordinate multiple tasks efficiently.</li><li>
Persuasive, polished, and articulate communicator; must be comfortable, confident, and courteous on the telephone with stakeholders.</li></ul> 
Travel and Working requirements
<ul><li>Typical Office environment: walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>
Local travel for sponsors visits required across Egypt's governorates.</li><li>
Working outside official hours and on weekends may be required.</li></ul></div>

Sponsorship Specialist

State Farm

<div>Benefits: 
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Signing bonus</li>
<li>Training &amp; development</li> 
</ul> 
 
ROLE DESCRIPTION: 
As Insurance and Financial Services Position - State Farm Team Member for Cecilia Henriquez Burgess - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. 
 
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES: 
<ul>
<li>Develop and maintain customer relationships in insurance and financial services.</li>
<li>Consult customers with comprehensive financial planning and insurance options.</li>
<li>Assist customers with retirement planning, investment management, and insurance needs.</li>
<li>Stay current with market trends and product offerings.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>3+ years of experience in insurance and financial services.</li>
<li>Communication and interpersonal skills.</li>
<li>Licenses in insurance and FINRA Series 7 and 63 preferred.</li></ul></div>

Insurance and Financial Services Position - State Farm Team Member

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