customer relationship executive

ICPURE India

After Sales customer supportObjective:To ensure complete customer satisfaction after the product/service has been delivered by providing timely support, managing complaints, coordinating resolutions, and building long-term customer relationships.Key Responsibilities:&middot; Act as the primary point of contact for all post-sale customer queries, complaints, and support needs.&middot; Coordinate with internal departments (technical, logistics, service) to resolve issues efficiently and within deadlines.&middot; Maintain accurate logs of customer complaints, service requests, and resolutions using CRM or ticketing systems.&middot; Follow up with customers to ensure issues are resolved and feedback is collected for quality improvement.&middot; Guide customers regarding warranty claims, returns, replacements, and service terms.&middot; Schedule and dispatch technicians for on-site visits and track service fulfillment status.&middot; Provide status updates to customers and keep them informed throughout the support process.&middot; Maintain service records, customer feedback logs, and internal reports for management review.&middot; Support customer retention efforts by ensuring positive post-sale experiences and relationship management.Preferred Profile:&middot; Prior experience in customer service, after-sales support, or service coordination is advantageous.&middot; Good verbal and written communication skills.&middot; Ability to multitask, handle pressure, and maintain professionalism with customers.&middot; Familiarity with CRM tools, complaint tracking systems, or Excel reporting.Job Types: Full-time, PermanentPay: &#8377;17,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li></ul>Work Location: In person

Customer Relationship Executive

JOB HUB GLOBAL

We are looking for a detail-oriented and proactive Customer Relations Executive to join our team in the automotive sector. The ideal candidate will manage high-volume customer interactions, maintain accurate records in CRM systems, and ensure seamless communication with internal teams. This role requires fluency in English and Arabic, strong computer skills, and the ability to work in a fast-paced, target-driven environment.Job Title: Customer Relationship Executive (English &amp; Arabic Speaking) Location: Barwa Commercial Avenue, Doha, Qatar Compensation: QAR 3,500 per month (All-Inclusive) Working Days: Saturday to Thursday (6 days/week) Working Hours: 8 hours/day Contract Duration: 6 Months (Extendable)Key ResponsibilitiesCustomer Communication &amp; Outreach<ul><li>Handle 150&ndash;200+ outgoing and incoming calls daily, ensuring professional communication with customers.</li><li>Conduct follow-ups and gather required customer information as per CRM procedures.</li><li>Maintain excellent customer service and ensure queries are addressed promptly.</li></ul>Customer Data Management<ul><li>Update and maintain accurate customer profiles in Keyloop CRM and Excel.</li><li>Achieve daily targets of 210+ profile updates, ensuring all data is complete and correct.</li><li>Identify and correct incomplete, outdated, or duplicate entries in the system.</li><li>Organize, filter, and create files efficiently to support CRM operations.</li></ul>Reporting &amp; Documentation<ul><li>Maintain clear and organized records of all customer interactions and data updates.</li><li>Support management reporting and data-driven decision-making.</li><li>Follow CRM best practices to ensure accuracy, consistency, and compliance with company standards.</li></ul>What We&rsquo;re Looking For<ul><li>Willingness and capability to manage high call volumes (150&ndash;200+ daily).</li><li>Strong technical skills, including typing, reading, information processing, and working with CRM platforms like Keyloop.</li><li>Proficiency in Excel for filtering, sorting, creating, and organizing data.</li><li>High accuracy and attention to detail when updating customer information.</li><li>Excellent communication and documentation skills.</li><li>Comfortable working in a fast-paced, target-driven environment.</li><li>Ability to learn quickly and adapt to new CRM tools or processes.</li></ul>Requirements<ul><li>Fluent in English and Arabic</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (preferred)</li><li>2&ndash;3 years&rsquo; experience in customer relations, with strong CRM and call center background</li><li>Previous experience in customer service, CRM, call center roles preferred</li><li>Strong computer literacy and proficiency in Keyloop CRM and Excel, including the ability to filter documents, create new files, and organize data efficiently and accurately.</li><li>Automotive industry experience is a plus</li><li>Proficient in CRM tools and capable of multitasking in a fast-paced environment</li><li>Must be currently based in Qatar with a valid QID and available to join immediately</li><li>Should be able to provide secondment from current sponsor</li></ul>Please note that applicants should answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR3,500.00 per monthApplication Question(s):<ul><li>How many years of working experience do you have as a Customer Relation Executive?</li><li>Do you have experience in a call center?</li><li>Do you have experience using any CRM software? If yes, please specify which platforms you have used?</li><li>Which languages do you speak?</li><li>Are you comfortable with the offered salary of QAR 3500 (full package)?</li><li>Are you available for a 6-month contract with the possibility of extension?</li><li>Do you provide secondment from your current sponsor?</li><li>Do you have a valid QID?</li><li>If selected, how soon can you join? (Please specify &ldquo;immediately&rdquo; or number of days)</li></ul>

Customer Relationship Management Executive(CRM Executive)- Automotive Industry

Gold Future Investment LLC

About the role:My Gold Wallet (powered by Arakkal Gold and Diamonds L.L.C) is looking for a Customer Relationship Executive to join our team in Dubai.As a CRM Executive, you will be responsible for managing our customer database, analyzing customer behaviors, and implementing targeted marketing strategies that resonate with our luxury clientele. You will collaborate closely with the sales, marketing, and product development teams to create personalized experiences for our customers, ensuring satisfaction and engagement are at the forefront of our business.Requirements:Work Location: Dubai, UAENationality Preference: Tagalog speaker (female candidates)Experience: 1-2 years in Customer Support or Customer Service experienceExperience in Fintech or Mobile app customer support is a plus.For more details: www.mygoldwallet.com+971 55 283 7722Job Types: Full-time, PermanentPay: From AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status and validity period?</li><li>What is your expected salary?</li><li>Are you able to join immediately?</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

CRM Executive (Tagalog speaker)

STHAAYI DESIGN LAB

Job Title: Customer Relationship Executive (Civil Engineer , Male)Job Type: Full-timeLocation: Palazhi , Hi lite mallJob Description:We're seeking a skilled Male Civil Engineer to join our team as a Customer Relationship Executive. As a key member of our team, you'll be responsible for handling social media clients, responding to inquiries, and closing deals.Responsibilities:- Handle social media clients, respond to messages, and close deals- Conduct virtual meetings with clients via Google Meet, Teams, or phone calls as required- Follow established processes and utilize default messages to ensure efficient communication- Provide excellent customer service and maintain strong relationships with clients- Utilize AutoCAD software as neededRequirements:- Bachelor's degree or Diploma in Civil Engineering- Communication skills in English- Ability to work independently and manage social media clients effectively- Strong organizational and time management skills- Ability to check and respond to social media messages outside office hoursWhat We Offer:- Attractive incentive packages- Opportunity to work with a dynamic team and grow your careerKey Skills:- AutoCAD software proficiency- Excellent communication and interpersonal skills- Strong social media management skills- Ability to work independently and manage time effectivelyIf you're a motivated and results-driven individual with a passion for civil engineering and customer relationships, we'd love to hear from you! Apply now with your resume and a brief introduction.Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;16,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li></ul>Work Location: In person

Civil Engineer

MOTHER DENTAL

Job SummaryWe are looking for an energetic and result-driven Sales Executive with strong telecalling skills to handle dental enquiries, provide product/service information, and convert leads into appointments or treatments. The ideal candidate should be confident on calls, customer-friendly, and committed to achieving sales targets.Key Responsibilities1. Telecalling &amp; Lead Management<ul><li>Handle inbound and outbound calls for dental enquiries.</li><li>Provide accurate information about treatments, pricing, and offers.</li><li>Convert enquiries into clinic visits, consultations, and treatment bookings.</li><li>Maintain a high volume of follow-up calls to increase conversion rates.</li></ul>2. Sales &amp; Conversion Support<ul><li>Understand customer needs and guide them to the right dental solution.</li><li>Achieve daily, weekly, and monthly conversion targets.</li><li>Build strong rapport with potential clients to encourage bookings.</li></ul>3. Coordination<ul><li>Coordinate with clinic doctors, front office team, and sales head regarding appointments.</li><li>Update CRM with lead status, follow-ups, and customer notes.</li><li>Ensure smooth communication between the customer and the clinic team.</li></ul>4. Customer Relationship Management<ul><li>Maintain professionalism and ensure customer satisfaction on every call.</li><li>Handle objections, provide solutions, and manage escalations politely.</li><li>Follow up with existing leads to bring them back for consultations/treatments.</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹20,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

salesExecutive

Dubai Based Marine Safety Company

We&rsquo;re Hiring: Customer Management ExecutiveLocation: Abu Dhabi Company: Louis Marine Employment Type: Full-TimeAbout UsLouis Marine is a fast-growing marine safety company serving clients worldwide. We specialize in inspection and servicing of Lifeboats, Fire Fighting Appliances, Liferafts, Automation Systems, Load Testing, and Safety Equipment Supply. With a strong commitment to quality and safety, we strive to deliver excellence in every service we provide.Job OverviewWe are seeking a Customer Management Executive to join our dynamic team. The ideal candidate will build and maintain strong relationships with clients, understand their needs, and ensure customer satisfaction while promoting our range of marine safety solutions.Key Responsibilities<ul><li>Build and maintain long-term relationships with clients through regular communication.</li><li>Meet with potential clients to assess their needs and identify business opportunities.</li><li>Conduct detailed client requirement assessments and propose suitable solutions.</li><li>Address client concerns promptly and professionally.</li><li>Engage with existing clients to encourage renewals, upgrades, and additional services.</li><li>Collaborate with internal teams to ensure smooth service delivery and client satisfaction.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s / Master&rsquo;s degree in any discipline.</li><li>1&ndash;2 years of experience in Sales or Marketing is desirable.</li><li>Freshers with strong communication and interpersonal skills are welcome to apply.</li><li>Female candidates will be given preference.</li><li>Candidates holding a sponsored visa will be given preference.</li><li>Valid UAE Driving License will be an added advantage.</li><li>Candidates residing in or around Abu Dhabi are encouraged to apply.</li></ul>Key Skills<ul><li>Excellent English communication (verbal &amp; written).</li><li>Strong client relationship and negotiation skills.</li><li>Proactive, confident, and goal-oriented attitude.</li><li>Good organizational and follow-up skills.</li></ul>Working HoursMonday to Saturday<ul><li>Monday to Friday: 08:00 AM &ndash; 05:00 PM</li><li>Saturday: 08:00 AM &ndash; 01:30 PM</li></ul>Joining AvailabilityImmediate joiners preferred or within 30 days.Why Join Us?<ul><li>Opportunity to work with a growing global marine brand.</li><li>Supportive and collaborative work environment.</li><li>Career growth and learning opportunities in the marine safety industry.</li></ul>Apply now and become a part of Louis Marine&rsquo;s journey toward excellence in marine safety!Job Types: Full-time, FresherPay: AED2,000.00 - AED3,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

Customer Management Executive (Female)

Pegasus Mortgage Lending Center Inc.

Pegasus Mortgage Lending Center is a multinational mortgage brokerage with offices in Toronto, Canada, and Miami, USA. We collaborate with a range of financial institutions, professional associations, and private lenders to deliver top-tier services to our clients.Our company culture emphasizes continuous learning and innovation. We provide comprehensive training programs, workshops, and ongoing mentorship to ensure your personal and professional growth.We are seeking an experienced Telemarketing Executive (Canada) to join our dynamic team. The ideal candidate will possess a minimum of three years of sales experience and demonstrate professionalism and maturity in handling diverse client interactions.Opportunity Notes:This is a complete work from home international work opportunity. You will be required to work from 9:00 am to 6:00 PM EST (Eastern Standard Time), Monday to Friday with occasional Saturday shifts. Holidays are granted based on Canadian scheduled holidays.Review the job description below in detail before applying.Only successful and qualified candidates will be contacted.Job DescriptionYour RoleReporting to the Director of Operations, you will:<ul><li>Engage with Canadian clients to generate and nurture leads.</li><li>Use your experience to build strong client relationships and close sales opportunities.</li></ul>Key Responsibilities:<ul><li>Prospect and connect with potential clients through cold and warm calls.</li><li>Follow up on leads and maintain a well-managed sales pipeline.</li><li>Build rapport and trust with clients, focusing on their needs and preferences.</li><li>Confidently communicate company services and value propositions.</li><li>Deliver weekly performance reports to management.</li><li>Collaborate with the team to ensure alignment with company goals and objectives.</li></ul>QualificationsEducation: <ul><li>Bachelor&rsquo;s degree in any discipline (4 years).</li></ul>Experience:<ul><li>Minimum of 3 years in sales, telemarketing, or customer relationship roles.</li><li>Previous exposure to North American clients or working in a North American time zone is preferred.</li></ul>Skills:<ul><li>Exceptional verbal and written communication skills in English.</li><li>Proficiency in MS Office, CRM systems, and cloud-based tools.</li><li>Strong organizational and time-management skills.</li><li>Results-driven and self-motivated with the ability to work independently.</li></ul>Other Requirement:<ul><li>A desktop workstation based on our specifications with 2 hours of battery backup</li><li>A USB headset microphone, and web camera</li><li>Internet with backup power</li><li>Electricity backup (Ups/Generator/Others)</li><li>Dedicated area/separate room for work</li></ul>Job Type: <ul><li>Full-time Permanent</li></ul>Salary:<ul><li>Final Salary to be determined based on experience, certifications, and qualifications</li></ul>Schedule:<ul><li>Eastern Standard Time (Toronto time)</li><li>Monday to Friday 9:00 AM to 6:00 PM</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: Remote

Telemarketing Executive

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