customer relationship manager

Optimum Advisory

Job Objective:To provide after-sales support and sales coordination for generator-related products and services, including spare parts, annual maintenance contracts (AMC), and turnkey projects. The role is ideal for candidates with a background in electrical/electronics engineering and relevant experience in generator systems who are passionate about customer relationship management, technical sales, and project coordination.Position: Sales Engineer &ndash; After Sales ServicesEducation: B. Tech / B.E / B.S. in Electronics / ElectricalExperience: 1+ year of relevant experience in after-sales or technical sales for generators (spares, maintenance, or projects)Budget: 100K-170K (Benefits Excluded)Location: Korangi, KarachiResponsbilities: &middot; Manage after-sales inquiries related to generator spare parts, AMC contracts, and turnkey project solutions&middot; Act as a liaison between the customer and service/technical teams for maintenance and technical support&middot; Generate and convert sales leads into active customer engagements&middot; Prepare proposals and cost estimates for AMC and spare parts&middot; Maintain customer accounts, including site visits, order follow-ups, and payment coordination&middot; Coordinate delivery, installation, and post-installation support for new generator sales&middot; Maintain knowledge of ATS panels, DB structures, and control systems for better solution alignment&middot; Proactively manage customer relationships to ensure satisfaction and identify repeat business opportunities&middot; Collaborate with the service and parts team for scheduling and availability updates&middot; Keep records of service history, generator specifications, and client interactions using CRM toolsJob Type: Full-timePay: Rs100,000.00 - Rs170,000.00 per monthWork Location: On the road

Sales Engineer – After Sales Services

TradeWheel.com

Main responsibilities:<ul><li>Identify potential customers and explore new business opportunities.</li><li>Attract potential customers through telephone, email, networking, and market research. &bull; Establish and maintain strong relationships with existing and new customers.</li><li>Understand customer needs and suggest appropriate solutions. &bull; Provide customers with timely communications and updates.</li><li>Prepare and present presentations, proposals, and estimates. Requirements:</li></ul>0-2 years of work experience (university graduates welcome) Bachelor of Business Administration. (preferred) Good English (spoken and written) Troubleshooting | Time Manager | FocusPerks and benefits:On-the-job training and rapid growth Competitive salary in the market Entering the international market Medical and life insurance punctuality bonusJob Types: Full-time, FresherPay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Sales Executive

Kuehne+Nagel

<div><div><div><div>It's more than a job</div></div>
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.<div><div><div><div>
&lrm;</div>
</div><div>Responsible for building and maintaining customer relationships, achieving sales targets through visits and solution selling, and collaborating with internal teams.</div></div><div><div><div>
How you create impact</div>
</div><div><div>Operational / Tactical duties 
<ul><li>Collaborate with operations to align solutions with customer needs</li><li>Maintain accurate records in the CRM system</li><li>Work with other teams to gather information, negotiate pricing, and prepare for the handover of shipments to operations.</li></ul></div><div>
Leadership Responsibility 
<ul><li>Provide guidance and support to customer care team to achieve individual and team targets.</li><li>Foster collaboration between customer and customer care team for seamless customer solutions.</li></ul></div><div>
Customer / Commercial Responsibility 
<ul><li>Build relationships with customers by meeting with them to discuss their needs and expectations, to bring in new business.</li><li>Deliver exceptional customer service while adhering to compliance standards.</li><li>Develop and maintain a robust customer pipeline segmented by trade lanes.</li></ul></div><div>
Financial Responsibility 
<ul><li>Ensure compliance with company credit policies when onboarding and managing customers.</li><li>Support finance team to Monitor customer credit limits and payment terms to minimize financial risk.</li><li>Take proactive measures to address overdue accounts and maintain healthy cash flow.</li></ul></div><div>
Strategic Responsibility 
<ul><li>Develop and execute a comprehensive sales plan to meet targets.</li><li>Demonstrate knowledge of company products and services.</li><li>Stay up to date on market trends and developments</li></ul></div></div></div><div><div><div>
What we would like you to bring</div>
</div><div>Experience:<ul><li>
Minimum 4&ndash;5 years of experience in freight forwarding preferrably.</li><li>
Strong focus and expertise in Sea Freight operations.</li><li>
Proven experience and solid background in sales, with a track record of achieving targets.</li></ul>
Skills:<ul><li>
Excellent communication skills, with fluency in English (both written and spoken).</li></ul>
Preferred Background:<ul><li>
Proven track record in managing freight forwarding processes and delivering results in a senior capacity.</li></ul></div></div><div><div><div>
What's in it for you</div>
</div><div>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:<ul><li>
Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>
People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>
Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>
Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>
Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>
Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></div></div></div><div><div>
Who we are</div></div>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</div>
<div>Contact
 Kuehne+Nagel Recruitment Team
 -</div></div>

Sea Logistics Sales Representative

Vision Properties

<div>
 
 
 Company Description
 
 
 
 Vision Properties is a Top Tier Real Estate marketing firm located in Karachi. The company is known for being ahead of the curve and focuses on creating visions for tomorrow in the Real Estate Industry.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on site Sales Manager role at Vision Properties in Karachi. The Sales Manager will be responsible for day to day sales tasks, managing a sales team, developing sales strategies, and meeting sales targets.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Sales Management and Team Leadership skills.
 </li>
 <li>
 Experience in developing sales strategies and meeting sales targets.
 </li>
 <li>
 Customer Relationship Management skills.
 </li>
 <li>
 Negotiation and Communication skills.
 </li>
 <li>
 Real Estate industry knowledge.
 </li>
 </ul>
</div>

Human Resources Specialist

Arwen Tech

<div>
 Posted on Dec 17, 2025
 
 
 Title
 
 
 Key Account Manager Sales
 
 
 Apply before
 
 
 Dec 31, 2025
 
 
 City
 
 
 Karachi
 
 
 
 Responsibilities
 
 
 
 Summary of Job Profile:
 
 
 The position is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
 
 
 
 Please Note: The above position description contains the main responsibilities and duties of this position. However in an ever evolving organization such as Arwen Tech staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular position description. Where any task becomes a regular part of staff member&rsquo;s responsibilities, the position description should be changed in consultation between the manager, the staff member and the HR Department. Any one of the three may initiate the consultation.
 
 
 
 <ul>
 <li>
 Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
 </li>
 <li>
 Acquiring a thorough understanding of key customer needs and requirements.
 </li>
 <li>
 Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
 </li>
 <li>
 Maintain and grow current business in the assigned territory meeting or exceeding company objectives that are determined on a yearly basis.
 </li>
 <li>
 Negotiate and close Commercial agreements with customers as per company guidelines
 </li>
 <li>
 Achieve Assigned Sales Quotas on Monthly, Quarterly and Yearly basis
 </li>
 <li>
 Train and educate each customer and customer&rsquo;s associates on entire product line, marketing programs and advertising programs.
 </li>
 <li>
 Successful Bid management &amp; submission
 </li>
 <li>
 Active participation in Sales promotion / marketing activities in the region
 </li>
 <li>
 Use relationship selling and assist customers in helping to grow their business with Arwen&rsquo;s solutions and services.
 </li>
 <li>
 Solves product problems for customers in an expeditious fashion.
 </li>
 <li>
 Work with Accounts Receivable with any credit issues that may exist.
 </li>
 <li>
 Participate and play active role in Opportunity Mapping sessions with Vendors
 </li>
 <li>
 Participate and play active role in GNG meetings and Vendor/Product selection for a particular opportunity
 </li>
 <li>
 Updation of sales CRM records
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Weekly reports and quarterly review meetings preparation are routine work, this is to be communicated to higher management and making essential data recording system is part of the job.
 
 
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 
 
 <ul>
 <li>
 Knowledge: Must have a deep industry knowledge, must be motivated, highly structured and organized,
 </li>
 <li>
 Skills: Familiar with Arwen&rsquo;s portfolio of solutions and products. Well verse on MS Office. Strong account management and relationship building skills.
 </li>
 <li>
 Abilities: Reliable, responsible, dependable, and driven to exceed sales plan. Demonstrate reasonable and sound judgment. Ability to manage and deal with Decision influencers and makers at customer organizations. Ability to present and win business cases within Arwen&rsquo;s senior and top management executives.
 
 
 </li>
 </ul>
 
 Education, Experience, Licensure, Certification Required For The Position
 
 
 
 <ul>
 <li>
 Experience: The minimum educational requirement to be a Key Account Manager is a Bachelor&rsquo;s degree preferably in Business, Engineering, or any related field, but candidates with an MBA or any advanced degree are preferred.
 </li>
 <li>
 A minimum of at least 05 years of experience in a related field (System Integrator) is required. Candidates with Eight (08) or more years of Sales in IT (SI) will have an edge.
 </li>
 <li>
 Previous experience in Account Management or Territory Sales and display an attitude that is key to success.
 </li>
 <li>
 Experience of managing major national accounts at head office level. Highly self-motivated.
 
 
 </li>
 </ul>
 
 Competencies Required To Successfully Perform The Job
 
 
 
 Technical Competencies
 
 
 Behavioral/General Competencies
 
 
 Proven experience in sale
 
 
 Team player
 
 
 Sales Related Certifications
 
 
 Task Oriented (Focused on Weekly, Monthly and Annual Targets)
 
 
 Good computer skills (MS Office)
 
 
 Presentable
 
 
 Knowledge of Enterprise management
 
 
 Initiative
 
 
 Achievement Oriented
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Excellent Salary
 </li>
 <li>
 Fuel Allowance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Annual Leaves
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Annual Bonus
 </li>
 </ul>
</div>

Key Account Manager Sales

Halan Microfinance Bank

<div>
 
 
 Job Title:
 
 Relationship Manager- Liability
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To build and manage relationships with individual and corporate clients, focusing on deposit mobilization, portfolio growth, and ensuring compliance with regulatory standards. The role requires a proactive approach to business development, risk management, and data-driven decision-making through effective reporting and presentation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Relationship Management:
 
 Develop and maintain strong, long-term relationships with individual and corporate clients to enhance customer loyalty and satisfaction.
 </li>
 <li>
 
 Deposit Mobilization: S
 
 trategically attract and retain deposits by offering tailored solutions that meet client needs and align with the bank&rsquo;s objectives.
 </li>
 <li>
 
 Portfolio Management:
 
 Manage a diverse portfolio of clients, ensuring profitability, growth, and alignment with business targets.
 </li>
 <li>
 
 Business Development:
 
 Identify new business opportunities, cross-sell banking products, and expand the client base through market intelligence and networking.
 </li>
 <li>
 
 Compliance:
 
 Ensure adherence to all applicable laws, regulations, and internal policies, maintaining high standards of operational integrity.
 </li>
 <li>
 
 Risk Management:
 
 Evaluate and manage credit and operational risks associated with client relationships, ensuring sound decision-making and risk mitigation.
 </li>
 <li>
 
 Reporting &amp; Presentation:
 
 Utilize Microsoft Excel for preparing client reports, tracking deposit performance, and presenting data insights to management. Proficiency in creating dashboards, pivot tables, charts, and professional presentations is essential.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, or a related field (Master&rsquo;s preferred)
 </li>
 <li>
 Proven 3-5 years of experience in relationship management and deposit mobilization
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, negotiation, and interpersonal skills
 </li>
 <li>
 Knowledge of regulatory and compliance frameworks
 </li>
 <li>
 Analytical mindset with attention to detail
 </li>
 <li>
 Ability to work independently and collaboratively within a team
 </li>
 </ul>
 
 
</div>

Relationship Manager

Dusky Solution

We are seeking an experienced Customer Support &amp; Upsell Manager for our e-commerce store. The ideal candidate will handle customer queries, manage orders, and actively drive upsells, cross-sells, and customer retention through effective communication and relationship-building. This is a full-time, on-site position based in North Karachi.Job Details<ul><li>Working Hours: 10:00 AM &ndash; 7:00 PM</li><li>Job Type: Full Time</li><li>Location: North Karachi</li></ul>Key Responsibilities<ul><li>Handle customer inquiries via calls, WhatsApp, social media, and email</li><li>Manage order confirmations, cancellations, and follow-ups</li><li>Perform upselling and cross-selling during customer interactions</li><li>Retain customers through repeat purchase strategies</li><li>Resolve complaints professionally to ensure customer satisfaction</li><li>Maintain accurate customer and order records</li><li>Coordinate with warehouse and dispatch teams for smooth order processing</li><li>Follow company SOPs and meet daily/weekly sales targets</li><li>Collect customer feedback and suggest improvements</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in e-commerce customer handling</li><li>Strong expertise in upselling, cross-selling, and customer retention</li><li>Excellent communication skills (Urdu &amp; basic English)</li><li>Experience with WhatsApp Business, CRM tools, or order management systems</li><li>Ability to handle pressure and meet sales targets</li><li>Strong problem-solving and negotiation skills</li><li>Punctual, responsible, and customer-focused attitude</li></ul>Preferred (Bonus) Skills<ul><li>Experience working with Shopify, Daraz, WooCommerce, or custom e-commerce platforms</li><li>Familiarity with COD order confirmation processes</li><li>Knowledge of sales funnels and customer lifecycle</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs30,000.00 - Rs50,000.00 per monthExperience:<ul><li>Customer Service Representative: 1 year (Required)</li><li>Upselling: 1 year (Required)</li><li>Whatsapp : 1 year (Preferred)</li></ul>Work Location: In person

Customer Support & Upsell Manager (E-commerce)

Explore 789+ Customer relationship manager in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.