customer relationship manager

Formosa Synthetics Pvt Ltd

<ul><li>Build and maintain strong relationships with existing and potential customers.</li><li>Act as the primary point of contact for clients, addressing queries and concerns promptly.</li><li>Ensure high levels of customer satisfaction through personalized service.</li><li>Handle customer complaints professionally and provide appropriate solutions.</li><li>Collect customer feedback and relay insights to the management team for process improvement.</li><li>Coordinate with internal teams (sales, accounts, operations, logistics, etc.) to resolve customer issues.</li><li>Develop customer retention strategies to minimize churn.</li><li>Maintain accurate records of customer interactions in CRM/ERP systems.</li><li>Prepare reports on customer satisfaction, complaints, and engagement metrics.</li><li>Identify opportunities for cross-selling and upselling products/services.</li></ul>Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;20,000.00 per monthExperience:<ul><li>Customer relationship management: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In personSpeak with the employer +91 6363002801

Customer Relationship Manager

Shakti Legal Compliance India (SLCI)

Customer Relationship Manager (CRM)Job Description &ndash; Customer Relationship Manager (CRM) Location: Okhla, New Delhi Openings: 2 Experience Required: Minimum 2&ndash;4 Years Qualification: Graduate (mandatory) Gender: Male/Female (both can apply)About Us: Shakti Legal Compliance India (SLCI) is a trusted name in providing end-to-end legal services related to labor laws, payroll, compliance, and audit-related services. With a strong focus on client satisfaction and long-term partnerships, we are looking for experienced and dynamic Customer Relationship Managers (CRM) to join our team in Okhla.Key Responsibilities:<ul><li>Serve as the primary point of contact for clients and build long-term Build and maintain strong, long-term relationships with clients.</li><li>Act as the single point of contact for client queries, escalations, and issue resolution.</li><li>Ensure timely communication and updates to clients.</li><li>Track client satisfaction and initiate corrective actions to improve retention.</li><li>Ensure timely delivery of services as per agreed scope.</li><li>Share audit reports, compliance updates, and trackers with clients as per schedule</li><li>Track and share client performance dashboards (compliance status, dues, deadlines)</li><li>Work closely with HR, Legal, Compliance, and Operations teams to resolve client issues.</li><li>Ensure audit findings, action items, and client instructions are implemented effectively.</li><li>Conduct regular client feedback surveys/calls.</li><li>Develop strategies to enhance client satisfaction and loyalty.</li><li>Address grievances proactively to avoid escalations.</li></ul>Required Skills &amp; Qualifications:<ul><li>A graduate degree is mandatory.</li><li>Minimum 2 years of proven experience in Client Servicing / CRM / Customer Support roles.</li><li>Excellent communication and interpersonal skills (English &amp; Hindi).</li><li>Strong organizational and problem-solving abilities.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to handle multiple clients simultaneously and meet deadlines.</li><li>Candidates residing in/near Okhla, New Delhi will be preferred.</li></ul>Salary Range: &#8377;20,000 &ndash; &#8377;30,000 per month (depending on skills and experience).Why Join Us:<ul><li>Work with a reputed and fast-growing legal compliance firm.</li><li>Opportunity to engage with diverse clients and industries.</li><li>Professional work environment with growth opportunities.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthApplication Question(s):<ul><li>Are you located by nearest Okhla Phase -1?</li><li>Currently where do you live ?</li><li>Currently are you working ?</li><li>What is your salary ?</li><li>Do you have any experience in Customer Relationship Manager (CRM) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Delhi, Delhi (Required)</li></ul>Work Location: In person

Customer Relationship Manager (CRM)

Vaneet Infrastructures and Developers Pvt Ltd

We are seeking an experienced and proactive Customer Relationship Manager (CRM) to oversee and manage the entire post-sales customer journey&mdash;from booking to registry and final possession&mdash;ensuring a smooth, transparent, and delightful experience for all homebuyers. The ideal candidate must have a solid understanding of real estate processes, excellent communication skills, and the ability to coordinate effectively across internal departments and external agencies.Key Responsibilities (KRAs):1. Post-Sales Process ManagementEnsure smooth transition of the file from Sales to CRM post booking.Manage the entire customer journey from booking to possession, including:Agreement to Sell (ATS) preparation and executionLoan documentation coordinationPayment schedule follow-ups and milestone trackingDemand letters and receipts issuanceRegistration process coordinationHandover formalities and possession process2. Customer Communication &amp; Relationship BuildingBe the single point of contact (SPOC) for all customer queries post-booking.Maintain regular and proactive communication with customers regarding payment schedules, construction updates, documentation, and possession timelines.Address and resolve complaints, escalations, and service issues with professionalism and empathy.3. Documentation &amp; ComplianceEnsure all customer documentation is complete, accurate, and compliant with legal and company norms.Coordinate with legal and finance teams to facilitate agreement registration and loan processing.Maintain and update customer records, files, and CRM systems meticulously.4. Internal CoordinationLiaise with Sales, Legal, Finance, Construction, and Registration teams to ensure timely execution of each step in the customer journey.Track and report file movement and progress at each stage with complete transparency.5. Registry &amp; PossessionGuide customers through the registry process, ensuring clarity on stamp duty, registration charges, and timelines.Organize and manage possession handover, including documentation, inspection, and final settlement of dues.6. CRM Tools &amp; SystemsUpdate and manage CRM software to ensure customer data, communication, and process steps are accurately recorded.Generate periodic MIS reports related to post-sales status, possession readiness, and pending actions.Key Skills &amp; Competencies:Strong understanding of real estate post-sales processes and documentationExcellent verbal and written communicationStrong interpersonal and customer-handling skillsAttention to detail and follow-throughAbility to manage multiple stakeholdersFamiliarity with CRM software, MS Office, and basic legal documentationProblem-solving attitude and ownership mindsetQualifications:Graduate in any discipline (MBA preferred)5+ years of experience in customer relationship management, preferably in real estateWhy Join Us?Be a part of a growing and professional real estate firm.Direct impact on customer satisfaction and operational efficiency.Work with a dynamic, committed team focused on delivering high-quality real estate solutions.Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

A.M. Masterbatch Private Limited

Job Summary:We are seeking an experienced and customer-focused Customer Relationship Manager to strengthen client relationships and ensure an exceptional service experience. The role involves managing key B2B clients, addressing their business needs, and coordinating internally to deliver timely and high-quality jewellery solutions.Key Responsibilities:<ul><li>Build and maintain strong, long-term relationships with existing and new B2B clients.</li><li>Understand client requirements, preferences, and business goals to provide customized product solutions.</li><li>Serve as the primary point of contact for all client communication, inquiries, and order updates.</li><li>Coordinate with the design, production, and logistics teams to ensure smooth execution of orders.</li><li>Manage client accounts, follow up on payments, and ensure timely order deliveries.</li><li>Handle client feedback, concerns, and after-sales service with professionalism and efficiency.</li><li>Identify opportunities for account growth and cross-selling within existing client portfolios.</li><li>Maintain detailed records of client interactions and transactions using CRM software.</li><li>Participate in exhibitions and business events to enhance client engagement and brand visibility.</li></ul>Required Qualifications &amp; Skills:<ul><li>Education: Bachelor&rsquo;s Degree / MBA in Marketing, Business Administration, or related field.</li><li>Experience: 3&ndash;7 years in Customer Relationship Management / Client Servicing, preferably in the Jewellery, Luxury, or Fashion Industry.</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Excellent coordination and problem-solving abilities.</li><li>Proficiency in CRM tools, MS Office, and basic data management.</li><li>Customer-oriented mindset with attention to detail.</li><li>Willingness to travel for client meetings and trade shows.</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>CCTC</li></ul>ECTC NPWork Location: In personSpeak with the employer +91 6306514458

ardas tele ventureprivate limited

<ul><li>Establish and maintain positive relationships with existing clients.</li><li>Provide prompt, efficient, and satisfactory responses to customer inquiries.</li><li>Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.</li><li>Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.</li><li>Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In personSpeak with the employer +91 7374001253

RITEX DESIGN AND CONSTRUCTION MANAGEMENT PRIVATE LIMITED

HIRING FOR CUSTOMER RELATIONSHIP MANAGERPositions:&#8239;5 No&rsquo;sEmployment Type: On Site (Mon &ndash; Sat)Shift: US ShiftLocation: Noida Sector 63Package: NegotiableJoining: ImmediateReq. Experience: 5-10 years.Minimum Qualification: GraduateAbout RitexRitex Real Estate LLC is a full-service real estate development company based in Katy, Texas, serving the Greater Houston area. Established in 2018, the company specializes in construction management, development, site preparation, and real estate services. Their mission emphasizes integrity, quality, and timely delivery, aiming to build structures with enduring value.Position OverviewWe are seeking to hire who can support the day-to-day operations, maintenance, and tenant relations for assigned properties. This role involves assisting in the management of residential, commercial, or mixed-use developments&mdash;ensuring they are well-maintained, cost-efficient, and deliver a high standard of service to occupants and stakeholders.Roles &amp; responsibilities1. Assist the Property Manager in overseeing property operations including maintenance, security, housekeeping, landscaping, and utilities.2. Coordinate with contractors, facility teams, and vendors for scheduled maintenance, repair work, and emergency response.3. Monitor service quality and enforce SLA (Service Level Agreement) compliance with outsourced vendors.4. Respond promptly to tenant/resident concerns, inquiries, and service requests to ensure high satisfaction.5. Help manage property budgets, track expenses, and support preparation of financial and operational reports.6. Conduct periodic inspections of buildings, amenities, and common areas to ensure safety and functionality.7. Assist with tenant onboarding, move-in/move-out processes, and documentation.8. Maintain property records, lease agreements, and compliance with regulatory and safety standards.9. Support event coordination, community engagement initiatives, and amenity usage.10. Work with the legal and finance teams on rent collection, arrears follow-up, and documentation.Required &amp; Skills:1. Excellent verbal &amp; written communication skills, ability to call, connect and interact with potential clients.2. Strong computer skills, including Office Suite (MS Word, Power Point &amp; MS Excel).3. Strong problem-solving skills and the ability to multitask in a fast-paced environment.High level of professionalism, attention to detail, and organizational ability.Job Types: Full-time, PermanentPay: &#8377;28,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>NCR, Delhi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What's your current salary?</li><li>What's your expected salary?</li><li>What's your notice?</li><li>No cab fecality will Provide initially you must use your own transportation period?</li><li>Alternate Saturday working</li></ul>Experience:<ul><li>minimum: 5 years (Required)</li></ul>Language:<ul><li>Are you professional with English communication? (Required)</li></ul>Location:<ul><li>NCR, Delhi (Required)</li></ul>Shift availability:<ul><li>Overnight Shift (Preferred)</li><li>Night Shift (Required)</li></ul>Work Location: In person

Angle Advertising

We are looking for a Customer Relationship Management (CRM) Executive to serve as a communication bridge between our team and Government Departments. The role involves managing daily interactions, ensuring smooth coordination, tracking deliverables, handling documentation and reporting, along with supporting social media communication.Key Responsibilities<ul><li>Act as the primary point of contact between the organization and Government Departments.</li><li>Manage day-to-day communication, follow-ups, and query resolution.</li><li>Ensure timely execution and submission of project deliverables.</li><li>Handle bill submission, documentation, and approvals.</li><li>Prepare and share status updates, reports, and MIS on a regular basis.</li><li>Support the team with social media communication &ndash; including drafting captions, coordinating creatives, and monitoring engagement.</li><li>Coordinate internally with the project team to align tasks and timelines.</li></ul>Requirements<ul><li>Graduate degree in Business Administration, Commerce, Mass Communication, or related field.</li><li>1&ndash;3 years of experience in CRM, client servicing, or project coordination.</li><li>Familiarity with social media platforms (Facebook, Instagram, LinkedIn, Twitter) and ability to draft basic communication.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in MS Office/Google Workspace for documentation and reporting.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Search 10000+ Customer relationship manager jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer relationship manager jobs NEAR_ME

Customer Relationship Manager

Customer Relationship Manager (CRM)

Customer Relationship Manager (CRM)

Customer Relationship Manager (CRM)

Customer Relationship Manager (CRM)

Customer Relationship Manager (CRM)

Customer Relationship Manager