customer relationship officer

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Alzayani Investments

Job Overview Zayani Motors is seeking a highly organised and motivated Assistant Sales Administrator Officer to join our Automotive division. This role will provide comprehensive administrative support to the sales team, ensuring smooth and efficient operations. The successful candidate will be a key contributor to the team's success, facilitating sales processes and maintaining accurate records. This is an excellent opportunity to join a dynamic and growing company within the automotive industry.&nbsp;Responsibilities<ul><li>End-to-End Sales Processing: Manage the complete sales closing lifecycle, including invoicing, registration, insurance, and vehicle handover, ensuring accurate entry into the ERP/SAP system.</li><li>Transaction Compliance (SAP): Ensure all sales and subsidy-related financial transactions are accurately processed and recorded exclusively within the SAP system.</li><li>Documentation and Policy: Maintain all records (including sales, petty cash, spare keys, demo records, and traffic/MEAC files) strictly in accordance with company policies and procedures.</li><li>Used Car Loss Reporting: Before issuing an invoice, escalate any potential financial loss on a used car to the Sales Administration Department for review.</li><li>New Car Loss/Under-Budget Profit Reporting: Immediately refer the matter to the Invoicing Department if a new car sale results in a loss or if the actual profit achieved is less than the budgeted amount.</li><li>Insurance Pre-Approval: Obtain prior written approval before finalizing the insurance for any vehicle.</li><li>Stock Location Updates: Collaborate with the Sales Co-ordination Department to ensure the SAP system is updated with accurate car locations. This enables the Accounts Department to provide weekly insured value updates to Insurance Companies via the Automate system.</li><li>Regular Physical Stock Check: Participate in a full physical stock check conducted on the second Friday of every month.</li><li>Vehicle Release Gatekeeper: Ensure no new or used vehicle is released to the customer without a prior approved checklist from the Accounts Department. Report any issues or problems back to the GM or Accounts in writing.</li><li>Incomplete Invoice Prevention: Strictly avoid generating invoices with incomplete or missing customer/car details required by the Automate system (e.g., contact number, address, trade-in mileage, color, etc.).</li><li>Car Arrival Monitoring: Report any delays in the arrival of vehicles, as scheduled per the Letter of Credit (LC), directly to the Accounts Department.</li></ul>&nbsp;Qualifications<ul><li>Proven 1-2 years of experience in a sales administration role, preferably within the automotive industry.</li><li>Strong organisational and time management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite, particularly Excel and Word</li><li>Ability to work independently and as part of a team.</li><li>High level of accuracy and attention to detail.</li><li>Strong problem-solving skills and ability to handle multiple tasks simultaneously.</li><li>Knowledge of automotive sales processes would be an advantage.</li></ul>

Assistant Sales Administrator

Dubai DET

Minimum Qualifications:<ul><li>University/College Degree in a related field from the US/UK</li><li>LLB or JD equivalent from a recognized international law school</li><li>US/UK qualified preferred</li></ul>&nbsp;Experience:<ul><li>Recent graduate or candidates with less than 3 years of experience may be considered who have strong credentials and law-related internship experience</li></ul>&nbsp;Responsibilities<ul><li>Supporting the Senior Privacy Officer in carrying out their day to day duties. This will include assisting with review of contracts and projects to identify and address data privacy issues, supporting on periodic training and awareness relevant to data protection, supporting on drafting policies and procedures that enforce compliance with legislation, supporting in communications with data subjects, supporting on research to understand and keep up to date on any developments and updates in data privacy laws and regulations (including any regulatory reports or guidance, case laws, international principles, frameworks, guidelines and best practices) that impact DET and its affiliated group entities (collectively, DUBAI DET), assisting with conducting data protection impact assessments (DPIAs) and being the point of contact for DUBAI DET staff and Data Protection Champions on all data privacy matters. To facilitate data protection compliance by providing day to day support to the Senior Privacy Officer and independently handle tasks and functions assigned.</li><li>Supporting in delivering training sessions and programme of awareness-raising to deliver data protection compliance and to foster a data privacy culture for all staff and other relevant stakeholders.</li><li>Supporting the Senior Privacy Officer to identify and evaluate DUBAI DET’s data processing activities.</li><li>Supporting in maintaining records of processing operations.</li><li>Support in providing advice and instructions to staff and Data Protection Champions on how to comply with Data Protection policies and procedures including in relation to Data Protection Impact Assessments (DPIAs), Data Subjects Rights requests etc.</li><li>Support in monitoring of compliance with data protection related procedures, implementing compliance with privacy governance framework related procedures within DUBAI DET.</li><li>Support in conducting personal data mapping exercises including development of related templates within data privacy compliance tools implemented at DUBAI DET.</li><li>Supporting the performance of audits and assisting in determining if alterations are required to procedures or if additional protections to comply with regulations.</li><li>Supporting the Senior Privacy Officer in writing and updating detailed guidance documents on data protection policies and procedures.</li><li>Support in reviewing policies, procedures, processes, guidelines and privacy statements to meet requirements under data protection regulations (including GDPR and any data localization or data transfer requirements)</li><li>Supporting on liaising with other organisations that process data on DUBAI DETs behalf or otherwise are involved in any data sharing with DUBAI DET to ensure compliance with data protection regulations.</li><li>Keeping up to date on updates and changes in law and provide feedback/ recommendations to Senior Privacy Officer on any potential impact on DUBAI DET to ensure compliance thereto.</li><li>Pursuing and maintaining relevant qualifications/certifications (CIPP/E, CIPM and CIPT).</li><li>Preparing and maintaining up to date detailed records, orderly documenting all research, advice, recommendations, correspondences etc. provided in respect any data protection or privacy matters including for the purposes of demonstrating compliance with data protection regulations.</li><li>Support in drafting, negotiating and reviewing commercial agreements that involve the processing of personal data.</li><li>Assist with implementing data protection policies and developing policies, procedures, processes and guidance, including improving operational efficiencies through the use and implementation of privacy management technology and tools.</li><li>Assist with investigations and advise on privacy incidents or privacy related complaints and undertake reporting and remedial actions as necessary.</li><li>Drive implementation of essential elements of the DPIAs, such as the principles of data processing, data subjects’ rights, data protection by design and by default, records of processing activities, security of processing, and notification and communication of personal data breaches.</li><li>Respond to data subjects to inform them about how their personal data is being used and what measures DUBAI DET has put in place to protect their data.</li><li>Report any failure to comply with the GDPR or applicable data protection regulations</li><li>Work with key stakeholders to enhance the process for all privacy impact assessments for greater efficiency and robustness.</li><li>Working with key internal stakeholders in the review of personal data processing projects to ensure compliance with data protection regulations.</li></ul>

Associate Privacy - (National Talent only)

D&B Properties

Location: D&amp;B Properties Main Office, Dubai Contract Type: Full Time Category: General Staff Sub-Category: Agents Division: D&amp;B Sales Department: D&amp;B Secondary Sales Section: Sales Team Reporting Line: Sales Manager – Secondary Sales Key Responsibilities&nbsp;1. Client Engagement &amp; Relationship Building&nbsp;<ul><li>Build and maintain relationships with potential buyers and property owners to generate leads and referrals.</li><li>Deliver excellent customer service throughout the sales process, addressing client concerns promptly and professionally.</li></ul>&nbsp;2. Property Showcasing &amp; Advisory&nbsp;<ul><li>Conduct property tours and viewings for prospective buyers, clearly highlighting property features and benefits.</li><li>Stay informed about Dubai real estate market trends, property values, and competitor offerings to provide well-informed recommendations.</li></ul>&nbsp;3. Sales Negotiation &amp; Transaction Management&nbsp;<ul><li>Negotiate sales contracts, terms, and conditions while ensuring transparency and client satisfaction.</li><li>Coordinate property inspections, appraisals, and closing processes to ensure smooth transactions.</li></ul>&nbsp;4. Sales Performance &amp; Target Achievement&nbsp;<ul><li>Achieve and exceed sales targets set by the Director of Secondary Sales through proactive sales strategies and client engagement.</li><li>Use CRM systems and sales tools to manage client interactions, track leads, and monitor performance.</li></ul>&nbsp;5. Collaboration &amp; Compliance&nbsp;<ul><li>Collaborate with internal teams, including Marketing and Legal, to ensure regulatory compliance and effective property promotion.</li><li>Maintain and regularly update listings of available properties.</li></ul>&nbsp;6. Additional Responsibilities&nbsp;<ul><li>Perform any additional lawful duties assigned by management.</li></ul>&nbsp;Knowledge &amp; Experience&nbsp;Essential Requirements&nbsp;<ul><li>Sales experience in a similar field</li><li>Minimum 1 year of real estate experience within the Dubai market</li></ul>&nbsp;Preferred Requirements<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li></ul>&nbsp;Behavioral Competencies &amp; Skills1. Technical Skills&nbsp;<ul><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Strong knowledge of the Dubai premium real estate market</li><li>Excellent verbal communication skills</li><li>Strong negotiation skills with attention to detail in contract negotiations</li></ul>&nbsp;2. Sales &amp; Behavioral Competencies&nbsp;<ul><li>Customer-oriented mindset</li><li>Integrity and trust</li><li>Strong organizational skills</li><li>Competitive and target-driven</li><li>Self-confident</li><li>Effective negotiator</li></ul>

Sales Consultant

Braxtone Group

<figure class="table"><table><tbody><tr><td>Main Purpose of Job:&nbsp;&nbsp;&nbsp;The Marketing and Branding Supervisor is a key role within Braxtone Group, responsible for maintaining and enhancing the company's brand image. This individual will oversee design functions and manage public relations tasks, ensuring consistent and positive representation of the brand.&nbsp;Reporting Line: Chief Operating Officer</td></tr><tr><td>Job Description:&nbsp;Brand Management:<ul><li>Develop and implement branding strategies to strengthen the company's market presence.</li><li>Oversee the creation and maintenance of brand guidelines, ensuring all marketing materials align with these standards.</li><li>Monitor market trends and analyze competitors' branding strategies.</li><li>Plan the social calendar for each social platform and execute it on a routine basis.</li><li>Represent Braxtone Group professionally at public, industry and networking events to enhance brand visibility and relationships.</li><li>Develop, implement and continuously refine comprehensive branding and marketing strategies to enhance Braxtone Group’s market positioning and visibility.</li></ul>&nbsp;Design Oversight:<ul><li>Supervise the design team, providing direction and feedback on various projects.</li><li>Collaborate with external agencies for specialized design needs.</li><li>Ensure all design outputs are visually appealing and aligned with brand identity.</li><li>Develop and create internal and external marketing materials and collaterals (business needs for new documents, event leaflets, non-standard proposals/presentations, etc.).</li></ul>&nbsp;Public Relations Management:<ul><li>Manage all PR activities, including press releases, public announcements, and media relations. “Plan, organize, coordinate and attend corporate events, exhibitions, conferences, launches and PR Activities”</li><li>Coordinate with Braxtone's different business divisions to ensure PR strategies complement marketing initiatives.</li><li>Handle crisis communication and reputation management.</li></ul>&nbsp;Government Relations:<ul><li>Act as the primary point of contact for all interactions with government entities.</li><li>Ensure compliance with all relevant regulations and laws in marketing practices.</li><li>Build and maintain positive relationships with government officials and agencies.</li></ul></td></tr><tr><td>Educational, Skills, and Experience:<ol><li>Bachelor’s degree in marketing, Communications, or related field.</li><li>Proven experience in marketing, branding, or a related role.</li></ol>Additional Eligibility Qualifications<ol><li>Strong interpersonal and communication skills and working effectively with a wide range of constituencies in a diverse community.</li><li>Have a comprehensive understanding of social marketing and PR.</li><li>Advanced writing and editing skills in English and Arabic&nbsp;</li><li>Effective verbal and written communication skills.</li></ol></td></tr></tbody></table></figure>

Marketing and PR Supervisor

Global opportunities, limitless growth.We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,Overall descriptionResponsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.Responsibilities for overall process execution and target achievement from offer to final handover to the customer.Foster customer acquisitions and loyalty.Complete sales in line with business plans and internal proceduresResponsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.Resolves customer issues and drives customer satisfaction.Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.Managing all collection activities in line with the New Installation contract for each sale.Requirements:Bachelors degree in engineeringExcellent interpersonal communication skillsIT Skills: MS-Office , SAP, SharePoint is an asset3-8 year of experience in a similar role.Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

NI Sales Representative

Dallah Holding Media

<h2>Account Manager, Experience &amp; Technology</h2>&nbsp;Dallah Ad Agency is looking for a proactive and experienced Account Manager to join our Experience &amp; Technology department. This is a Permanent Role serving as the client's primary point of contact for day-to-day project execution and delivery.&nbsp;<h3>💼 About the Role</h3>&nbsp;The Account Manager is critical to ensuring the smooth delivery of creative projects and high-quality results, working closely with both clients and internal teams.Key Responsibilities (Main focus areas):Client Relationship Management and Growth (30%): Act as the daily contact, managing client expectations, fostering strong ongoing relationships, and supporting the identification of upselling/cross-selling opportunities.Commercial Performance (Profit &amp; Costs Control) (30%): Ensure day-to-day delivery aligns with budgeted scope and timelines, including flagging changes that impact cost and supporting documentation for timely invoicing.Project Coordination and Delivery (20%): Coordinate internal teams (creative, production, digital) to deliver projects and RFPs on time and within budget, ensuring adherence to the creative brief and brand guidelines.Reports &amp; Feedback (20%): Monitor project performance and report to stakeholders, gathering and sharing client feedback to improve future projects.Key Challenges:Managing multiple client accounts simultaneously under tight deadlines.Aligning internal team efforts with client expectations, especially under changing circumstances.&nbsp;<h3>🎓 Requirements &amp; Skills</h3>&nbsp;&nbsp;<h4>Minimum Qualifications:</h4>&nbsp;Degree: Bachelor's degree in Marketing, Business, Communications, or a related field.Experience: 3-5 years of experience in account management within a creative agency.Ability to manage multiple projects and client relationships simultaneously.&nbsp;<h4>Key Skills &amp; Qualifications:</h4>&nbsp;<figure class="table"><table><thead><tr><th>Individual Contributor Skills</th><th>Management/Strategic Skills</th></tr></thead><tbody><tr><td>Strong Communication: Clear and effective with clients and teams.</td><td>Strategic Thinking: Develop long-term plans aligned with client and agency goals.</td></tr><tr><td>Creative Problem-Solving: Strategically tackle challenges and find innovative solutions.</td><td>Project Management: Oversee multiple projects, ensuring timelines and budgets are met.</td></tr><tr><td>Resilience: Perform under pressure and manage multiple projects.</td><td>Client Relationship: Build strong partnerships and manage expectations.</td></tr><tr><td>Detail-Oriented: Stay organized with a focus on quality.</td><td>Business Development: Identify growth opportunities through upselling and cross-selling.</td></tr><tr><td>Negotiation: Skilled in handling quotes and resolving conflicts.</td><td>&nbsp;</td></tr></tbody></table></figure>&nbsp;<h3>🌍 Working Conditions</h3>&nbsp;This role requires a flexible work schedule and availability during evenings and weekends for activations, with the ability to travel globally.

Account Manager

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