customer relationship specialist

Karnak Home

We are looking for a skilled and detail-oriented CRM Specialist to manage, optimize, and enhance our customer relationship management system. The ideal candidate will ensure smooth communication with customers, improve customer journey workflows, and support the sales team with accurate data and reporting.Key Responsibilities:<ul><li>Manage and maintain the CRM system, ensuring data accuracy and completeness.</li><li>Create, update, and optimize customer workflows, pipelines, and automation processes.</li><li>Track customer interactions and ensure timely follow-up by the sales team.</li><li>Generate weekly and monthly reports on leads, conversions, and customer engagement.</li><li>Collaborate with sales, marketing, and customer service teams to improve customer experience.</li><li>Segment customer data for targeted campaigns and improved communication.</li><li>Identify CRM issues, troubleshoot errors, and coordinate with technical support if needed.</li><li>Train team members on CRM tools, best practices, and new system features.</li><li>Monitor customer feedback, track service issues, and ensure timely resolutions.</li><li>Support retention strategies by identifying customer trends and behavior patterns.</li></ul>Requirements:<ul><li>Proven experience as a CRM Specialist or similar role.</li><li>Strong understanding of CRM systems.</li><li>Excellent data management and analytical skills.</li><li>Strong communication and coordination abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Proficiency in Microsoft Excel, Google Sheets, and reporting tools.</li><li>Attention to detail and strong organizational skills.</li></ul>Preferred Qualifications:<ul><li>Experience in the furniture or retail industry.</li><li>Knowledge of marketing automation and customer segmentation.</li><li>Basic understanding of customer service practices.</li></ul>What We Offer:<ul><li>Accommodation provided by the company</li><li>Competitive salary</li><li>Annual leave as per UAE labor law</li><li>1 day off per week</li><li>Supportive and collaborative work environment</li><li>Opportunities for career growth and development</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

CRM Specialist

Oia Properties

Role OverviewWe are seeking a detail-oriented and proactive CRM Specialist to manage, optimize, and maintain our Customer Relationship Management system. This role is critical in ensuring lead tracking, follow-ups, reporting, and client communication workflows run smoothly across the organization.Key Responsibilities<ul><li>Manage and maintain the company CRM system, ensuring data accuracy and consistency</li><li>Set up and optimize lead pipelines, automations, and workflows</li><li>Monitor and distribute incoming leads to sales and leasing teams</li><li>Create and maintain email, SMS, and follow-up campaigns</li><li>Generate reports and dashboards on lead performance, conversions, and team activity</li><li>Train team members on CRM best practices and system usage</li><li>Integrate CRM with marketing platforms, listing portals, and internal tools</li><li>Identify opportunities to improve efficiency and customer experience through CRM enhancements</li></ul>Qualifications<ul><li>Proven experience as a CRM Specialist, CRM Administrator, or similar role</li><li>Experience with real estate CRMs (e.g., HubSpot, Salesforce, Zoho, Follow Up Boss, or similar)</li><li>Strong understanding of sales funnels, lead management, and automation</li><li>High attention to detail and strong organizational skills</li><li>Ability to analyze data and provide actionable insights</li><li>Excellent communication and collaboration skills</li><li>Tech-savvy with the ability to learn new systems quickly</li></ul>Preferred Qualifications<ul><li>Real estate industry experience</li><li>Experience with marketing automation and integrations</li><li>Basic knowledge of email marketing, SMS campaigns, and analytics</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Growth opportunities within a fast-expanding real estate company</li><li>Collaborative and tech-forward work environment</li><li>Opportunity to make a direct impact on business performance</li></ul>Job Type: Full-time

InsuranceDekho

<div>
 We are seeking a dedicated Relationship Manager to join our dynamic team in New Delhi. This role is ideal for professionals with expertise in motor insurance products and a passion for customer relationship management. With an experience range of 3-6 years, the ideal candidate will be responsible for managing sales targets and fostering strong relationships with new and existing clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Efficiently onboard POSP (Point of Salesperson) and manage channels to enhance business growth.
 </li>
 <li>
 Design and implement effective sales plans to achieve or exceed monthly and annual targets.
 </li>
 <li>
 Maintain robust relationships with clients, addressing their needs and concerns effectively.
 </li>
 <li>
 Leverage expertise in motor insurance products to provide detailed information and advice to clients.
 </li>
 <li>
 Analyze market trends to identify new opportunities and strategies for business expansion.
 </li>
 <li>
 Utilize CRM tools to track client interactions, report on sales activities, and manage customer data securely.
 </li>
 <li>
 Conduct training sessions for teams to boost motivation and enhance their product knowledge and sales skills.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 In-depth knowledge of POSP onboarding processes and channel management strategies.
 </li>
 <li>
 Solid understanding of sales planning techniques and target setting.
 </li>
 <li>
 Proficiency in customer relationship management practices.
 </li>
 <li>
 Detailed knowledge of motor insurance products, regulations, and market conditions.
 
 
 </li>
 </ul>
 
 Secondary Skills
 
 
 
 <ul>
 <li>
 Exceptional communication and negotiation skills to effectively interact with clients and stakeholders.
 </li>
 <li>
 Ability to train teams, motivate staff, and lead by example in achieving sales targets.
 </li>
 <li>
 Adept at conducting thorough market analysis for territory management purposes.
 </li>
 <li>
 Familiarity with various CRM platforms and reporting tools for efficient data management and reporting.
 
 
 </li>
 </ul>
 
 Experience Range
 
 
 
 3-6 years
 
 
 
 Job Timing
 
 
 
 This position requires the candidate to work in-office full-time from our New Delhi location.
 
 
 
 Job Type
 
 
 
 This role offers full-time employment under an in-office arrangement exclusively.
 
 
 If you meet the requirements outlined here, are enthusiastic about the role, possess the necessary skills, experience, dedication required as a Relationship Manager at our firm; we invite you to submit your application today!
 
 
 POSP Onboarding &amp; Channel Management,Sales Planning &amp; Target Achievement,Customer Relationship Management,Motor Insurance Product Expertise
</div>

Relationship Manager

Shakti Legal Compliance India (SLCI)

Customer Relationship Manager (CRM)Job Description &ndash; Customer Relationship Manager (CRM) Location: Okhla, New Delhi Openings: 2 Experience Required: Minimum 2&ndash;4 Years Qualification: Graduate (mandatory) Gender: Male/Female (both can apply)About Us: Shakti Legal Compliance India (SLCI) is a trusted name in providing end-to-end legal services related to labor laws, payroll, compliance, and audit-related services. With a strong focus on client satisfaction and long-term partnerships, we are looking for experienced and dynamic Customer Relationship Managers (CRM) to join our team in Okhla.Key Responsibilities:<ul><li>Serve as the primary point of contact for clients and build long-term Build and maintain strong, long-term relationships with clients.</li><li>Act as the single point of contact for client queries, escalations, and issue resolution.</li><li>Ensure timely communication and updates to clients.</li><li>Track client satisfaction and initiate corrective actions to improve retention.</li><li>Ensure timely delivery of services as per agreed scope.</li><li>Share audit reports, compliance updates, and trackers with clients as per schedule</li><li>Track and share client performance dashboards (compliance status, dues, deadlines)</li><li>Work closely with HR, Legal, Compliance, and Operations teams to resolve client issues.</li><li>Ensure audit findings, action items, and client instructions are implemented effectively.</li><li>Conduct regular client feedback surveys/calls.</li><li>Develop strategies to enhance client satisfaction and loyalty.</li><li>Address grievances proactively to avoid escalations.</li></ul>Required Skills &amp; Qualifications:<ul><li>A graduate degree is mandatory.</li><li>Minimum 2 years of proven experience in Client Servicing / CRM / Customer Support roles.</li><li>Excellent communication and interpersonal skills (English &amp; Hindi).</li><li>Strong organizational and problem-solving abilities.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to handle multiple clients simultaneously and meet deadlines.</li><li>Candidates residing in/near Okhla, New Delhi will be preferred.</li></ul>Salary Range: &#8377;20,000 &ndash; &#8377;30,000 per month (depending on skills and experience).Why Join Us:<ul><li>Work with a reputed and fast-growing legal compliance firm.</li><li>Opportunity to engage with diverse clients and industries.</li><li>Professional work environment with growth opportunities.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthApplication Question(s):<ul><li>Are you located by nearest Okhla Phase -1?</li><li>Currently where do you live ?</li><li>Currently are you working ?</li><li>What is your salary ?</li><li>Do you have any experience in Customer Relationship Manager (CRM) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Delhi, Delhi (Required)</li></ul>Work Location: In person

Customer Relationship Manager (CRM)

Reeya Safe Logistics pvt ltd

We are a leading logistics solutions provider committed to delivering efficient, reliable, and customer-focused services. Our mission is to simplify supply chain operations for businesses and ensure seamless delivery experiences for their customers.As a Customer Relationship Manager (CRM), you will be the primary point of contact for our clients, ensuring their needs are met and fostering long-term relationships. You will play a key role in enhancing customer satisfaction, resolving issues promptly, and driving customer loyalty through proactive engagement.Key Responsibilities<ul><li>Build and maintain strong relationships with existing and new clients.</li><li>Understand client requirements and provide tailored logistics solutions.</li><li>Act as a liaison between customers and internal teams to ensure smooth operations.</li><li>Monitor service performance and address any issues or complaints effectively.</li><li>Prepare and present reports on customer feedback, service quality, and improvement plans.</li><li>Identify opportunities for upselling and cross-selling logistics services.</li><li>Stay updated on industry trends and company offerings to provide informed advice to clients.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree or PUC Passed</li><li>Proven experience in customer relationship management, preferably in logistics or transportation.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and negotiation abilities.</li><li>Ability to work under pressure and manage multiple accounts simultaneously.</li><li>Proficiency in CRM software and MS Office tools.</li></ul>Job Types: Full-time, PermanentPay: From &#8377;20,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Relationship Manager

4BROTHERS TECHNOLOGIES

Job descriptionCompany Description4BROTHERS TECHNOLOGIES, established in 2009, began as a small enterprise specializing in IT and network solutions. Over the years, the company expanded its focus from retail to wholesale, and in 2015, added CCTV business to its portfolio. By 2018, 4BROTHERS TECHNOLOGIES had ventured into distribution, solidifying its position as a key player in the technology and security solutions industry. The company is committed to delivering innovative and reliable solutions tailored to diverse client needs.Role DescriptionThis is a full-time, on-site role based in Lahore for a Customer Relationship Officer. The selected candidate will manage and maintain strong relationships with customers, address inquiries, provide support, and ensure customer satisfaction. Responsibilities include handling customer accounts, assisting with financial matters, driving sales interactions, and collaborating with internal teams to meet client needs effectively.Qualifications<ul><li>Strong skills in Business Relationship Management to build and nurture long-term customer relationships</li><li>Proficiency in Finance with the ability to assist clients regarding financial inquiries and transactions</li><li>Excellent Communication and Customer Service skills to provide professional and empathetic support to clients</li><li>Sales skills with the ability to identify opportunities and promote relevant solutions</li><li>Ability to work collaboratively with team members and maintain a professional attitude</li><li>Prior experience in a customer-focused or business relationship role is advantageous</li><li>Bachelor's degree in Business Administration</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CUSTOMER RELATIONSHIP OFFICER

AV Private Limited

Job Title: Customer Relationship ExecutiveLocation: Lahore (Johar Town) Age Requirement: 24 - 35 yearsJob Description: We are looking for an energetic and customer-oriented Customer Relationship Executive to join our team. The ideal candidate will be responsible for building strong customer relationships, handling inquiries, and ensuring a smooth and satisfying customer experience. This role requires excellent communication skills, a positive attitude, and the ability to manage customer concerns effectively.Key Responsibilities:<ul><li>Serve as the primary point of contact for customer queries and concerns.</li><li>Build and maintain strong, long-term relationships with customers.</li><li>Provide accurate information regarding services, processes, and account details.</li><li>Handle inbound/outbound calls, chats, or emails professionally.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Maintain detailed records of customer interactions and feedback.</li></ul>Requirements:<ul><li>Must be a resident of Lahore.</li><li>Age 24 to 35 years.</li><li>Intermediate or bachelor&rsquo;s degree.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and handle customers with patience and empathy.</li><li>Strong English communication.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Professional growth and learning opportunities.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Relationship Executive (UK Corporate Sector)

Search 10000+ Customer relationship specialist jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 customer relationship specialist jobs NEAR_ME

CRM Specialist

CRM Specialist

Relationship Manager

Customer Relationship Manager (CRM)

Customer Relationship Manager

CUSTOMER RELATIONSHIP OFFICER

Customer Relationship Executive (UK Corporate Sector)