customer relationship specialist

NCM Associates

<div>The CRM Operations Specialist is responsible for managing key operational, technical, and administrative processes that support customer relationship management, Salesforce workflow execution, and Helpdesk workloads. This role balances CRM administration, Salesforce task execution, and account maintenance duties. This position is essential to ensuring data accuracy, service delivery consistency, and smooth execution of internal and external support activities. 

Duties and Responsibilities

Dynamics Account Administration
<ul>
<li>Manage CRM data accuracy including contact and address updates, acquisitions, etc.</li>
<li>Perform subscription contact clean‑up and resolve undeliverable email issues.</li>
<li>Administer returned software processes and ensure records remain complete and up to date.</li>
</ul>
Salesforce Task Execution (Non‑Accounting)
<ul>
<li>Execute Salesforce tasks that support operational workflows outside of the accounting space.</li>
<li>Manage task routing, data updates, and workflow steps.</li>
<li>Support enhancements, troubleshooting, and consistency across Salesforce processes.</li>
<li>Supports the provisioning and member setup workflow within NCM&rsquo;s CRM.</li>
<li>Management of Membership accounts, contacts, products, and billing and/or fees, according to all client request(s).</li>
</ul>
Helpdesk Support Assistance
<ul>
<li>Make all necessary changes in system due to monthly and quarterly mass email distributions, ensuring accuracy and timely delivery.</li>
<li>Review Trends raw data and coordinate necessary follow-up actions.</li>
<li>Manage cross-functional communication and ensure projects stay aligned with deadlines and stakeholder expectations.</li>
<li>Assist Helpdesk with administrative tasks support</li></ul> 
 
Qualifications
<ul>
<li>Experience working in CRM systems, with Salesforce strongly preferred; ability to manage data integrity, execute workflows, and support system-driven processes.</li>
<li>Strong understanding of account and contact management, data maintenance, and task execution within a CRM environment. 
High attention to detail and commitment to maintaining accurate, reliable data.</li>
<li>Ability to manage recurring operational tasks and high-volume workflows while meeting deadlines.</li>
<li>Strong written and verbal communication skills with the ability to collaborate effectively across teams and with external members.</li>
<li>Strong organizational and time-management skills with the ability to prioritize competing responsibilities.</li>
<li>Problem-solving skills with the ability to troubleshoot system or process issues and identify improvements.</li>
<li>Professionalism and accountability when handling sensitive member and customer information.</li></ul></div>

CRM Operations Specialist

Zameen.com

<div>
 
 Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 
 
 
 
 
 Job Description:
 
 
 As an Client Relations Specialist- Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 Understanding clients requirements
 
 
 Ensure that clients are thoroughly briefed about relevant property units.
 
 
 Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 
 
 Follow up with clients to understand evolving change in requirements.
 
 
 Maintain good relationship with the clients.
 
 
 
 
 
 Requirements:
 
 
 Education to degree level or equivalent practical experience.
 
 
 Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 
 
 1-2 year of experience in sales (Fresh Graduates are also encouraged to apply)
 
 
 Strong communication skills.
 
 
 
 
 
 Benefits:
 
 
 An opportunity to become part of a highly professional and dynamic team working on the best practices.
 
 
 An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 
 
 Local and international exposure with our partner ventures.
 
</div>

Client Relations Specialist

Trade license zone

The Role
 As a Client Relationship Specialist in our Operations Department, you will serve as the primary point of contact for clients during critical stages of their business lifecycle, including license renewals, amendments, and visa processing. You will manage client interactions, coordinate with government authorities, and ensure a smooth, compliant, and professional experience throughout all operational procedures. This role is ideal for someone detail-oriented, proactive, and passionate about delivering outstanding service within the UAE’s dynamic business setup industry. Key Responsibilities: • Manage the full process of client requests in coordination with relevant departments and authorities. • Serve as the main liaison between clients and UAE government authorities, including DED, MOHRE, GDRFA, DHA, and Emirates ID Authority. • Maintain accurate records and proactively follow up on pending applications or document requirements. • Provide clear, timely updates and expert guidance to clients throughout each step of the process. • Ensure full compliance with UAE business and immigration laws, as well as internal company policies. • Respond to client queries efficiently, ensuring a professional and supportive experience. • Collaborate closely with sales, PROs, and the wider operations team to deliver a seamless service. • Educate clients on documentation requirements, timelines, and legal procedures. • Contribute to client satisfaction, retention, and service excellence.
 
Requirements
 <ul>
<li>Prior experience in business setup, UAE visa processing, or license services is a plus. • Familiarity with UAE government platforms and procedures (e.g., MOHRE, GDRFA, DED). • Excellent spoken and written English communication skills. • Strong organizational and time management abilities. • Ability to work independently and manage multiple tasks under pressure. • A professional, client-focused approach with strong interpersonal skills. • Must be currently based in the UAE and available to start immediately.</li>
</ul>
About the company
 Trade License Zone is the UAE's fastest-growing business setup specialist, with an unwavering focus on transparency and service excellence. We are a one-stop-shop for business setup in the UAE, assisting with every step of the process. In addition to business setup services, Trade License Zone offers a full suite of office solutions, including co-working space, dedicated fully-furnished offices, meeting room facilities, reception management and a number of other startup-related services.

Client Relationship Specialist

Aidify Learning and Mobility Pvt Ltd

Job SummaryWe are looking for a motivated and customer-oriented Customer Relationship Manager with 0&ndash;2 years of experience to build and maintain strong relationships with customers. The ideal candidate will ensure continuous engagement, stay in regular contact with clients, and consistently meet customer requirements to achieve high levels of satisfaction and retention.Key Responsibilities<ul><li>Build and maintain strong, long-term relationships with assigned customers.</li><li>Stay in regular contact with customers to understand their needs and expectations.</li><li>Act as the main point of contact for customer inquiries and service requests.</li><li>Ensure timely response and follow-up on customer concerns.</li><li>Understand customer requirements and coordinate internally to meet expectations.</li><li>Monitor customer satisfaction and take proactive steps to improve service quality.</li><li>Support customer retention and loyalty initiatives.</li><li>Identify opportunities to enhance customer experience and strengthen relationships.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>0&ndash;2 years of experience in customer service, relationship management, or sales support.</li><li>Strong communication and interpersonal skills.</li><li>Good problem-solving abilities.</li><li>Ability to manage multiple customer accounts effectively.</li><li>Strong organizational and time management skills.</li></ul>Preferred Skills<ul><li>Experience handling customer feedback and resolving service-related concerns.</li><li>Ability to build trust and maintain professional relationships.</li><li>Team-oriented mindset with good coordination skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>Customer Satisfaction Score (CSAT)</li><li>Customer Retention Rate</li><li>Response Time to Customer Queries</li><li>Quality of Customer Engagement</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional development opportunities</li><li>Growth within the organization</li><li>Supportive and collaborative work environment</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹20,000.00 per monthWork Location: In person

Customer Relationship Manager

Doitto india services

Job Description ➝ Customer Relationship ExecutiveLocation ➝ Shalimar Bagh, DelhiJob Summary➝ We are looking for a proactive and detail-oriented Customer Relationship Executive (CRE) to handle dealer coordination, new dealer onboarding, quotation preparation in SAP, and end-to-end sales support.➝ The candidate will also be responsible for calling and onboarding new dealers, providing ongoing support, and coordinating with internal teams.➝ Good Excel knowledge and strong communication skills are essential. Key Responsibilities➝ Call and coordinate with new dealers for onboarding➝ Support and manage the existing dealer / channel network /Projects➝ Handle end-to-end sales support from enquiry to order closure➝ Maintain and update customer and dealer records➝ Provide sales and channel support to dealers➝ Coordinate with sales, operations, and logistics teams for smooth order processing➝ Use MS Excel for data entry, reporting, and tracking➝ Resolve dealer and customer queries professionally➝ Ensure smooth communication between internal teams and external partners RequiredSkills &amp; Qualifications➝ Good Excel skills (data entry, basic formulas, reporting)➝ Experience in dealer / channel sales support➝ Strong communication, coordination, and follow-up skills➝ Customer-focused approach with attention to detail Experience➝ 1&ndash;3 years of experience in CRE / Customer Support / Sales Coordination preferred Education➝ Graduate in any discipline (preferred)Job Types: Full-time, PermanentPay: ₹25,000.00 - ₹28,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Customer Relationship Executive

Town and City Developers - KG Group

Company: Town &amp; City Developers, Coimbatore Department: Customer Relationship Executive Experience: 10 to 15 YearsJob SummaryWe are seeking a proactive and customer-focused Customer Relationship Executive to manage client interactions, ensure timely communication, and enhance customer satisfaction throughout the property buying lifecycle &mdash; from booking to possession and post-handover support.Key Responsibilities1. Customer Handling &amp; Communication<ul><li>Act as the primary point of contact for customers after booking.</li><li>Provide regular project updates (construction progress, approvals, handover timelines).</li><li>Address customer queries via phone, email, and in-person meetings.</li><li>Maintain strong long-term relationships with buyers.</li></ul>2. Documentation &amp; Coordination<ul><li>Coordinate with Sales, Legal, Finance, and Site teams.</li><li>Assist customers with agreement signing, documentation, and payment schedules.</li><li>Ensure timely collection of payments as per construction milestones.</li><li>Maintain accurate CRM records and customer databases.</li></ul>3. Site Visit &amp; Handover Support<ul><li>Schedule and coordinate customer site visits.</li><li>Assist during property inspection and handover process.</li><li>Ensure smooth possession and registration process.</li></ul>4. Complaint Resolution<ul><li>Log and track customer complaints.</li><li>Coordinate with internal departments for quick resolution.</li><li>Follow up until issue closure and ensure customer satisfaction.</li></ul>5. Post-Sales Engagement<ul><li>Maintain regular follow-ups.</li><li>Collect customer feedback.</li><li>Support referral and repeat sales initiatives.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving ability.</li><li>Knowledge of real estate processes and documentation.</li><li>CRM software knowledge preferred.</li></ul>Interested Candidates Kindly share your updated CV in suba.s@tncd.in or contact HR- +91-7358715935<ul><li>MS Office proficiency.</li></ul>Job Type: Full-timePay: Up to ₹35,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Customer Relationship Executive (CRE)

Jawhar Al Rabea Trading Company

The CompanyJawhar Al Rabea is one of the leading marketing and distribution companies in the Kingdom of Saudi Arabia, catering to the retail, food service, and wholesale industries. We take pride in being a major supplier to the food and feed market.An expansion program have created an exciting opportunity to join a dynamic team dedicated to furthering growth plans for the group.About the RoleWe are looking for a customer-focused and commercially aware Strategic Account Partner to support the growth and retention of our existing customer base across multiple regions.This role is designed for professionals who understand that strong customer relationships are the backbone of a successful distribution business. You will work closely with the Sales Team to ensure customers remain engaged, satisfied, and consistently growing their business with us.Rather than traditional customer service, this position plays a direct role in protecting revenue, increasing basket size, and strengthening our reputation within the HoReCa community.If you enjoy building relationships, solving problems, and creating positive customer experiences &mdash; this role offers an excellent foundation for a long-term career in sales and key account management.Requirements<ul><li>&middot; Fluency in English</li><li>&middot; 1&ndash;3 years of experience in customer facing roles or sales coordinatio, preferably in foodservice, FMCG, or a trading company</li><li>&middot; Strong communication and relationship-building skills</li><li>&middot; Comfortable working in a fast paced business and assisting in off duty hours</li><li>&middot; Self-motivated with a results-oriented mindset</li><li>&middot; Valid driver&rsquo;s license</li></ul>Key Responsibilities<ul><li>&middot; Customer Relationship Management</li><li>&middot; Build strong relationships with the Chefs, Purchasers and business owners</li><li>&middot; Conduct Follow up to understand customer needs and expectations</li><li>&middot; Support Revenue Growth</li><li>&middot; Promote products, new arrivals and alternatives</li><li>&middot; Encourage consistent ordering behaviour</li><li>&middot; Retain customer and reinforce long tem partnerships</li><li>&middot; Cordinate with the sales team in managing existing accounts</li><li>&middot; Cordinate with the opertaions, finance to ensure seamless service</li></ul>Key Skills and Attributes<ul><li>&middot; Customer-focused approach, aiming to preserve long-term business relationships.</li><li>&middot; High energy and strong personal drive</li><li>&middot; Highly organized with strong follow through</li><li>&middot; Proactive problem solver</li><li>&middot; Team Oriented with a collaborative approach</li><li>&middot; Positive attitude and eagerness to learn</li></ul>What We Offer<ul><li>&middot; Fixed salary plus performance-based commission</li><li>&middot; Clear career progression into Sales and/or Managerial roles</li><li>&middot; Shared Accomodation and Food</li><li>&middot; Hands-on training and exposure into customer service</li><li>&middot; A performance-focused culture where results are recognized</li></ul>Join us and build a rewarding career at the frontline of the foodservice industry.Job Types: Full-time, PermanentPay: ﷼1,500.00 - ﷼2,500.00 per month

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CRM Operations Specialist

Client Relations Specialist

Client Relationship Specialist

Customer Relationship Manager

Customer Relationship Executive

Customer Relationship Executive (CRE)

Customer Relationship Executive