customer response representative

Richland County Government

<div>The purpose of this class is to provide professional, timely and courteous customer service to appointed and elected officials, County citizens, County staff and outside agencies requesting information, assistance or service; to maintain accurate and complete customer service records, and to perform related work as assigned. This class works according to a wide range of procedures; work is reviewed regularly by supervisor.<h2 class="jobSectionHeader">
Essential Tasks</h2>
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. 
Receives and responds to inquiries, concerns, complaints and requests for assistance from appointed and elected officials, County Council, the County Manager, County staff, County citizens and its surrounding areasand outside agencies using telephone, e-mail, fax, US mail and face-to-face communication. 
Provides professional, courteous customer service; assists customers or obtains information for customers as requested; explains department and County policies and procedures; refers customers to other personnel or offices as appropriate. 
Responsible for receiving and disseminating compliments, complaints, inquiries and requests for assistance from the general public, appointed and elected officials, County officials, the general public and outside agencies. Enters service requests, compliments and employee complaints into computer database; transfers requests to appropriate personnel; notifies department directors, administration and the Human Resource director of compliments for and complaints against employees, tracks requests to ensure prompt response. This data can be critical and highly confidential in nature. 
Records community meeting requests; schedules meetings with appropriate County representative; attends and participates in community meetings as appropriate. 
Receives, review and responds to Freedom of Information Act requests 
Must have working knowledge of all County departments&rsquo; functions; keep abreast of current events pertaining to area municipalities, Richland County and the state government; must have broad knowledge of County ordinances. 
Calculates customer Solid Waste fees and identifies tax billing discrepancies; generates reports for the Solid Waste Department as required. 
Performs other general clerical work as required, including, but not limited to typing reports and correspondence, copying and filing documents, sending and receiving faxes, answering the telephone, processing mail, etc. 
Attends staff meetings as required. 
Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills. 
Works on call during inclement weather or emergency situations.
Compensation Minimum: $19.68</div>

Citizen Response Representative

Gakhar Telemarketing

Job Vacancy: Customer Service Representative (CSR) &ndash; FE &amp; ACA CampaignsCompany: Gakhar Telemarketing Position: Customer Service Representative Campaigns: FE (Final Expense) &amp; ACA (Affordable Care Act) Job Type: Full-Time (On-Site) Shift: Night ShiftRole SummaryGakhar telemarketing is expanding its team and is seeking skilled, confident, and customer-focused individuals for our FE and ACA campaigns. The selected candidates will handle outbound calls, assist clients with accurate information, and maintain a high standard of customer service.This is an excellent opportunity for individuals looking to build a stable career in the BPO industry within a professional and growth-oriented environment.Key Responsibilities<ul><li>Make outbound calls for FE &amp; ACA campaigns with professionalism.</li><li>Provide accurate information and respond to customer inquiries.</li><li>Maintain performance metrics and call quality standards.</li><li>Update customer records accurately in the system.</li><li>Contribute to campaign performance through consistent results and teamwork.</li></ul>Candidate Requirements<ul><li>Strong English communication skills.</li><li>Prior call center experience is preferred but not mandatory.</li><li>Ability to work the night shift.</li><li>Basic computer skills.</li><li>Professional attitude, punctuality, and willingness to learn.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Supportive and professional work environment.</li><li>Opportunities for career growth and internal promotion.</li><li>Training and development for new team members.</li></ul>Office LocationF-Block, Katariya market Saidpur Road, Satellite Town, RawalpindiContact to ApplyRehma.hr11@gmail.com 03425247647Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

CSR (Customer Service Representatives)

ADF Medical

<div>
 
 JOB OPENING &mdash; Customer Service Representative (Fully Remote)
 
 
 ADF Medical Services Inc.
 
 
 
 We're hiring a dedicated and enthusiastic
 
 Fully Remote Customer Service Representative
 
 to deliver outstanding support to our patients and clients from anywhere. If you're a great communicator with a caring attitude and a passion for helping people &mdash; we want you on our team.
 
 
 
 Role:
 
 Customer Service Representative (Fully Remote)
 
 
 
 Department:
 
 Customer Support &amp; Patient Services
 
 
 
 Location:
 
 Fully Remote
 
 🕐 Type:
 
 Full-Time / Part-Time
 
 
 
 Requirements
 
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Handle patient and client inquiries via phone, email, and chat channels
 </li>
 <li>
 Provide accurate and helpful information on services, appointments, billing, and general support
 </li>
 <li>
 Resolve customer concerns and complaints with empathy and professionalism
 </li>
 <li>
 Document all interactions accurately in our CRM and support systems
 </li>
 <li>
 Follow up with patients and clients to ensure full resolution and satisfaction
 </li>
 <li>
 Escalate complex or sensitive issues to the appropriate department promptly
 </li>
 <li>
 Maintain strict patient confidentiality in accordance with HIPAA guidelines
 </li>
 <li>
 Meet and exceed customer satisfaction targets and service quality standards
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Competitive pay
 </li>
 <li>
 Health, dental &amp; vision benefits (full-time employees)
 </li>
 <li>
 Paid time off &amp; paid holidays
 </li>
 <li>
 Flexible scheduling options
 </li>
 <li>
 100% remote &mdash; work from anywhere
 </li>
 <li>
 Supportive and collaborative remote team environment
 </li>
 <li>
 Career growth and advancement opportunities within ADF Medical Services
 </li>
 </ul>
</div>

Customer Service Representative-Fully Remote

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10000 customer response representative jobs Near Me

Citizen Response Representative

CSR (Customer Service Representatives)

Customer Service Representative-Fully Remote

Customer Service Representative-Fully Remote

Customer Service Representative-Fully Remote

Customer Service Representative-Fully Remote

Customer Service Representative-Fully Remote