customer response representative

Gem City Executives

At the heart of our company is a core belief: exceptional service begins with genuine human connection. In today&rsquo;s digital world, where personal interaction is often overlooked, we remain committed to building meaningful relationships built on empathy, focus, and trust. Our mission is to help organizations deliver support experiences that are efficient, impactful, and designed to foster loyalty and long-term growth.As our client base expands, we&rsquo;re excited to launch a new initiative with one of our leading partners. This project is focused on transforming the client experience by combining people, streamlined sales processes, and innovative technology. At the center of this transformation is the Client Relations Representative role&mdash;created to equip future sales and service professionals with the skills, tools, and confidence to succeed.We&rsquo;re currently hiring Client Relations Representatives who are eager to learn, passionate about helping others, and motivated to make a real impact. As a Client Relations Representative, you&rsquo;ll be on the front lines of client engagement, receiving structured training while gaining real-world experience. You&rsquo;ll develop the ability to solve problems, build trust, and deliver seamless support and sales experiences from start to finish.Responsibilities of a Client Relations Representative<ul><li>Provide friendly, professional, and empathetic sales assistance directly to clients.</li><li>Serve as a dependable point of contact, representing both our company and our client&rsquo;s brand.</li><li>Use active listening to understand client needs and deliver tailored sales solutions.</li><li>Build and maintain strong client relationships with attention to detail and consistent follow-up.</li><li>Gain in-depth knowledge of client services, tools, and processes to deliver accurate guidance.</li><li>Represent the Client Relations Representative team during local outreach and community engagement.</li><li>Collaborate with internal teams to enhance sales strategies and improve customer interactions.</li><li>Participate in ongoing training, mentorship, and team meetings to expand your skills.</li><li>Keep accurate records of client interactions while staying up to date on product and service updates.</li></ul>Qualifications for a Client Relations Representative<ul><li>High school diploma or GED required.</li><li>1+ year of experience in customer service, sales, or a related role preferred (not required).</li><li>Prior experience as a Client Relations Representative is highly desirable.</li><li>Strong communication and problem-solving skills.</li><li>Team-oriented mindset with a passion for growth and learning.</li><li>Dependable, goal-driven, and committed to delivering exceptional client experiences.</li></ul>Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>Referral program</li></ul>Work Location: In person

Client Reations Represenative

ZDIGITIZING

Job Title: Customer Service Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC is a leading provider of embroidery digitizing and vector art services, catering to customers who own embroidery machines. We pride ourselves on delivering high-quality services to clients globally. To support our growth, we are seeking a skilled Customer Service Representative (CSR) to join our team.Key Responsibilities- Handle customer inquiries via phone, email, or live chat.- Provide product and service information to customers.- Resolve customer complaints and offer effective solutions.- Assist customers with order placement, tracking, and account management.- Maintain accurate customer records and update databases.- Ensure a positive customer experience and follow up to confirm issue resolution.- Identify recurring issues and suggest improvements.- Ensure adherence to company policies and compliance standards.Job RequirementsExperience:- 0-1 years in customer service, support, or a related role.Skills:- Strong English communication (written and verbal).- Problem-solving and conflict resolution.- Customer relationship management and active listening.- Technical skills (typing speed, multitasking, and troubleshooting).Time management and organizational skills.- Ability to handle difficult customers professionally.System, Timing &amp; Other Specific Requirements- Good internet speed.- Working Laptop.- 6-8 Hours Backup options for power outages.- Flexibility with monthly rotational shifts.- Contract agreement.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Service Representative - FEMALE ( Remote)

Omnie

Job Description:We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.Responsibilities:<ul><li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li><li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li><li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li><li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li><li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li><li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li><li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li><li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li><li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li><li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li></ul>Requirements:<ul><li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li><li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li><li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li><li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li><li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li><li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li><li>Proficiency in using CRM systems and other customer service tools.</li><li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li><li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li><li>Experience in process improvement and the ability to identify areas for operational efficiency.</li></ul>Qualifications:<ul><li>Proven experience as an E-Commerce Customer Service Representative or similar customer support role.</li><li>Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.</li><li>Strong problem-solving skills and a proactive approach to resolving issues.</li><li>Proficiency in using CRM software and other customer service tools.</li><li>Ability to multitask, prioritize, and manage time effectively in a remote work environment.</li><li>Empathetic and patient demeanor with a customer-centric mindset.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li></ul>PLEASE READ (IMPORTANT):<ul><li>PLEASE SUBMIT A LINK TO YOUR UPDATED RESUME AND A SHORT VOICE OR VIDEO INTRODUCTION.</li><li>Note that we will not review submissions without a resume and a voice or video recording.</li></ul>Wage:<ul><li>$2.50 USD per hour</li></ul>Schedule:<ul><li>TBD</li></ul>Why Join Us?<ul><li>Be part of a dynamic and growing team.</li><li>Work remotely with a flexible and supportive environment.</li></ul>If you&rsquo;re passionate helping customers, and thrive in a fast-paced environment, we&rsquo;d love to have you on our team! Apply now to be our Customer Service Representative!Job Type: Full-timeApplication Question(s):<ul><li>Please paste the link to your voice introduction here.</li><li>How many years of experience with E-commerce do you have?</li></ul>

Customer Service Representative (EG)

Polani Global Technologies SMC-PVT Ltd

Job DescriptionWe are looking for a Customer Care Representative to join our dynamic team. The ideal candidate will be responsible for assisting customers with travel-related queries, bookings, and after-sales support. The candidate should have hands-on experience with GDS systems (Galileo and Sabre) and excellent communication skills to ensure a smooth customer experience.Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat in a professional manner.</li><li>Assist customers in booking, rescheduling, and canceling travel services using GDS (Galileo and Sabre).</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Provide timely solutions and follow up to ensure customer satisfaction.</li><li>Collaborate with the operations team to ensure smooth execution of customer requests.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (minimum).</li><li>Experience: 6 months to 1 year in a customer service or travel-related role.</li><li>Technical Skills: Must have working knowledge of GDS systems (Galileo and Sabre).</li><li>Soft Skills: Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>What We Offer<ul><li>Market competitive salary</li><li>Performance-based salary revision after the 3-month probation period</li><li>Yearly performance bonus</li><li>Medical coverage</li><li>Fuel allowance after the 3-month probation period</li><li>Paid leaves</li></ul>LocationShahrah-e-Faisal, KarachiJob Type: Full-timeWork Location: In person

Customer Care Representative

M Chest Pharmacy

<div><div>Job description 
Customer Success Representative - Central, TX Territory - Long Term Care Pharmacy 
 
The M Chest Pharmacy Service Representative is a multi-faceted role with a variety of responsibilities ranging from relationship building to project management with a heavy dose of problem solving. If you are an independent proactive problem solver who likes being on the go, M Chest Pharmacy has an opportunity for you. You&rsquo;ll need energy, personal motivation and drive, and a passion for delivering high quality healthcare to one of the most vulnerable patient populations. 
 
This is your chance to make a difference using your communication and advocacy skills to create quality and efficiency in the delivery of healthcare products and services at multiple levels. 
 
Specifically, you will be asked to:</div>
<ul><li>Connect pharmacy care to the needs of Skilled Nursing Home staffs and residents.</li>
<li>Use strong discovery, listening, and intuitive skills in your role as a liaison to staff and leadership of our customers.</li>
<li>Cover assigned territory with multiple sites to serve.</li>
<li>Seeing windshield time as thinking and planning time is definitely an asset.</li>
<li>Quality, accuracy, and urgency are essential drivers. Satisfaction from creating a solution, leading a successful project implementation, and finding new ways to strengthen a customer relationship are prime motivators and rewards for you.</li>
</ul>
<div> 
Bring your previous experience in Customer Service and Account Management to work and help us make a difference in the healthcare industry. 
 
*Registered Pharmacy Technician a plus, willing to become a Technician Trainee a must. 
 
M Chest Pharmacy Employee Benefits:</div>
<ul><li>Our health benefits include Health, Dental, and Vision insurance.</li>
<li>We also offer Life insurance as well as Accident, Critical Illness, and Short Term Disability coverage.</li>
<li>401k plan participation with employer match is available after one year of employment.</li>
<li>Work-Life balance is achievable with Paid Holidays, and a Paid Time Off accrual plan.</li>
</ul>
<div></div><div>Additional Information 
 
This is a full-time, FLSA exempt position 
A company vehicle is provided for all business related travel</div>
<div> 
About M Chest Pharmacy 
M Chest Pharmacy was founded in 1990 and has grown tremendously over the last 35 years. M Chest has become a leader in Long Term Care pharmaceutical services throughout the state. We provide pharmaceutical needs to assisted senior living (AL), skilled nursing facilities (SNF), long term care facilities, and other institutional care settings across Texas. Find out more about our vision and values by visiting our website, www.mchest .com, or connect with us on Facebook, LinkedIn, and twitter! 
 
M Chest Pharmacy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
Schedule: 
8 hour shift 
Day shift 
Monday to Friday</div>
<div></div><div>Compensation:</div>
<div>$42,000 Annually</div></div><div></div>

Customer Success Representative - Central, TX.

WebDigitalSphere

At Web Digital Sphere, we specialize in providing digital solutions that help businesses grow and succeed globally. Our services include digital marketing, SEO, Social Media Management, Web Development, and more.We are currently expanding our team and seeking a proactive and ambitious Female Customer Service Representative (CSR) to drive outbound calls and generate quality leads.Key Responsibilities:<ul><li>Make outbound calls to prospective clients across different industries to introduce Web Digital Sphere&rsquo;s services.</li><li>Convert leads into qualified prospects through effective communication and follow-ups.</li><li>Build strong relationships with potential clients by understanding their needs and offering suitable digital solutions.</li><li>Maintain and update the CRM/database with accurate client information and call records.</li><li>Schedule meetings or demos for the Business Development Manager with interested clients.</li><li>Collaborate with the marketing and sales teams to align outreach strategies.</li><li>Achieve daily, weekly, and monthly targets for lead generation and conversions.</li><li>Prepare and present regular reports on calls, leads, and achieved targets to management.</li><li>Uphold the company&rsquo;s reputation by ensuring professionalism in every client interaction.</li></ul>Key Qualifications:<ul><li>Minimum of 1 year of experience in customer service, telesales, or outbound calling (preferably in digital services).</li><li>Strong sales acumen with the ability to persuade and convert leads into opportunities.</li><li>Excellent communication and interpersonal skills in English (knowledge of additional languages is a plus).</li><li>High attention to detail, organizational skills, and ability to maintain accurate records.</li><li>Ability to work under pressure and meet set targets.</li><li>Must be available for morning shifts.</li></ul>What We Offer:<ul><li>Competitive base salary.</li><li>Professional growth opportunities and continuous learning.</li><li>Supportive and collaborative work environment.</li><li>Direct involvement in international business projects and client interactions.</li><li>A chance to contribute to the success of startups, SMEs, and multinational clients.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable commuting to Rehmanabad?</li></ul>Work Location: In person

CSR Female (Morning Shift)

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Client Reations Represenative

Customer Service Representative - FEMALE ( Remote)

Customer Service Representative (EG)

Customer Service Representative (EG)

Customer Care Representative

Customer Success Representative - Central, TX.

CSR Female (Morning Shift)