customer response representative

Locksmith Plus Inc

Who We Are and What You&rsquo;ll Love About Working HereAt Locksmith Plus Inc, we&rsquo;re more than just a locksmith company. We&rsquo;re a close-knit team that solves real problems for real people every single day.As a strong and growing small business in Portland, we pride ourselves on being supportive, fast-moving, and growth-focused. We&rsquo;re building a culture of brave experimentation, where fresh ideas are welcomed, initiative is celebrated, and team members are empowered to lead positive change.If you&rsquo;re someone who enjoys thinking on your feet, helping others, and being part of a team that truly has your back, you&rsquo;ll fit right in.<ul><li>Modern office setting</li><li>Casual work attire</li><li>Relaxed, team-oriented atmosphere</li><li>On-the-job training and mentorship</li><li>Food and company kitchen perks</li><li>Safe, supportive work environment</li><li>Competitive compensation and benefits</li></ul>We believe great work happens when people feel comfortable, valued, and supported.What You&rsquo;ll DoAs a key member of our team, you&rsquo;ll be the voice and problem-solver our customers rely on.<ul><li>Deliver exceptional customer support via phone, email, and text</li><li>Assist customers with questions, troubleshooting, and resolution</li><li>Communicate clearly and professionally with customers and team members</li><li>Assess customer needs and recommend the right solutions</li><li>Collaborate with internal teams to resolve and escalate issues when needed</li><li>Maintain accurate records of customer interactions</li></ul>Your role directly impacts the customer experience &mdash; and that impact matters.What We&rsquo;re Looking ForWe&rsquo;re seeking motivated individuals who are solution-oriented, detail-focused, and confident communicators.Required:<ul><li>Experience answering the phone</li><li>Comfort working with a computer</li><li>Strong verbal and written communication skills</li><li>Ability to analyze information and provide effective solutions while remaining personable</li><li>Proficient typing skills with accuracy</li><li>Comfort working in a fast-paced environment</li><li>Comfort working with customers who are in high stress situations</li></ul>Preferred (but not required):<ul><li>Experience with sales, or upselling of any kind!</li><li>Experience with schedule planning or fleet management</li><li>Familiarity with locksmith industry terminology and processes</li></ul>Why Join Locksmith Plus?This is more than a job, it&rsquo;s an opportunity to grow with a company that values initiative, adaptability, and teamwork. You won&rsquo;t just fill a seat here; you&rsquo;ll make a difference in customers&rsquo; lives and help shape the future of our office culture.If you're ready to grow, contribute, and be part of something dynamic, we&rsquo;d love to meet you.Apply today and start building your future with us.Job Type: Full-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyExperience:<ul><li>Phone etiquette: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Day Shift (Required)</li></ul>Work Location: In person

Dispatcher/Customer Care Rep

MedicalServiceQuotes.com

Job descriptionRapidly growing company in the healthcare industry is seeking a Client Service Representative. Full-time only candidates will be considered at our Castle Rock, CO office.Customer Service RepresentativeRequirements:<ul><li>Ability to communicate clearly and professionally, both verbally and in writing.</li><li>Has a pleasant, patient and friendly attitude.</li><li>Highly developed sense of integrity and commitment to customer satisfaction.</li><li>Demonstrated passion for excellence with respect to treating and caring for customers.</li><li>Strong decision making and analytical abilities.</li><li>Strong detail orientation and communication/listening skills.</li><li>Willingness to work a flexible schedule and occasional overtime when needed. Possess a strong work ethic and team player mentality.</li></ul>1+ years of experience in a customer service or help desk capacity required and Pharmacy Tech experience is a plus but not required. Some experience with multi line telephones, online application systems, and personal computers required. Knowledge of healthcare delivery model a plus. Experience with Internet Explorer, Microsoft Office, and healthcare coding/ billing helpful.Responsibilities:<ul><li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.</li><li>The representative will receive, review and process requests for healthcare service quotes using the company&rsquo;s proprietary service request system.</li><li>Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts.</li><li>Provide quality service and support in a variety of areas including, but not limited to: placing orders, reviewing client service instructions and confirming service completion.</li><li>Troubleshoot customer issues over the phone.</li><li>Work with insurance companies and medical providers to ensure patient satisfaction.</li><li>Use automated information systems to analyze the customer&rsquo;s situation.</li><li>Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.</li><li>Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer&rsquo;s</li><li>Responsible for compiling and generating reports as they relate to customer service</li></ul>The customer service representative will provide information to customers in response to inquiries about products and services. The representative will receive, review and process requests for healthcare services and pharmacy benefit services using the company&rsquo;s proprietary service request system. The representative will also explain how to use account features and solve customer application and Internet problems. The customer service representative will receive, document and resolve customer complaints.Benefits package include health insurance, vision plan, 401k, and paid time off. Qualified candidates should submit their resumes by replying to this posting.Job Type: Full-timeSalary: $18.00 to $21.00 /hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Dental and Vision Insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Castle Rock, CO 80104 (Required)</li></ul>Ability to Relocate:<ul><li>Castle Rock, CO 80104: Relocate before starting work (Required)</li></ul>Work Location: In person

Client Service Representative

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

Search 9411+ Customer response representative jobs near you this June. New roles added regularly across leading industries. Apply today.

9411 customer response representative jobs Near Me

Dispatcher/Customer Care Rep

Client Service Representative

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)