customer response representative

Andromeda Links

Customer Sales Representative (Bhara Kahu, Islamabad Night-Shift)Date posted: February 2, 2026Pay: 40,000.00 (PKR) - 60,000.00 (PKR) per monthJob description:Company DescriptionWe are thrilled to officially announce the launch of Whales, a premier high-performance contact center located in the heart of Bhara Kahu, Islamabad.At Whales, we don&rsquo;t just handle calls; we navigate complex conversations and bridge the gap between world-class brands and their biggest opportunities. We are more than just a workplace&mdash;we are a &quot;Pod&quot; of high-achievers, thinkers, and hunters.Role DescriptionThis is a full-time, nightshift, on-site role for an Outbound Sales Representative located in Bhara Koh Islamabad. The Outbound Sales Representative will be responsible for identifying prospective clients, engaging with them through phone calls, and presenting products and services. Other day-to-day tasks include following up on leads, meeting sales targets, maintaining accurate records of customer interactions, and providing excellent customer service to ensure satisfaction and retention.Qualifications<ul><li>Proven sales skills, ability to present solutions, and meet or exceed sales targets</li><li>Strong verbal communication, negotiation, and relationship-building skills</li><li>Ability to conduct research, identify leads, and manage pipelines efficiently</li><li>Self-motivated, goal-oriented, and ability to thrive in a fast-paced environment</li><li>Basic technical proficiency with digital tools and platforms</li><li>Previous experience in sales or customer service is a plus</li></ul>What&rsquo;s In It For You?<ul><li>Earnings: Enjoy the security of a guaranteed basic salary plus &quot;high-tide&quot; uncapped commissions that reward your drive to succeed.</li><li>Relocation Support: Free company-provided accommodation for candidates joining us from outside the city.</li><li>Career Trajectory: At Whales, you aren't just a number&mdash;you are helping build the foundation of a growing company, giving you a unique advantage for rapid advancement into leadership roles.</li><li>Time Off: A comprehensive leave package including paid annual vacations, personal &quot;life-happens&quot; days, and medical leave to keep you at your best.</li><li>Performance Culture: &quot;First Out&quot; Fridays for top performers and &quot;Whale of the Week&quot; recognition to celebrate your wins.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

Premio Travel and Tours

Job Description: We are hiring a Customer Care Representative who can handle customer queries and manage sales calls professionally. The ideal candidate should be confident, friendly, and good at communication.Responsibilities:<ul><li>Handle incoming and outgoing customer calls</li><li>Respond to messages and inquiries</li><li>Assist customers with product/service information</li><li>Manage sales calls and convert leads into customers</li><li>Resolve customer complaints in a professional way</li><li>Maintain records of calls and customer data</li></ul>Requirements:<ul><li>Good communication and speaking skills</li><li>Basic computer knowledge</li><li>Confidence in dealing with customers</li><li>Sales experience is a plus (not required)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Care Representative

Zue Pvt Ltd

Job Title: On-Screen Customer Service Representative Location: Main Shahra-e-Faisal, Karachi Shift Timings: 06:00 PM to 03:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:ZUE is looking for an On-Screen Customer Service Representative who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.Key Responsibilities:1. Inbound Customer Support:&middot; Handle incoming customer calls with professionalism and empathy.&middot; Listen to customer inquiries, concerns, and complaints attentively.&middot; Provide accurate information and assistance to resolve customer issues.&middot; Escalate complex or unresolved matters to appropriate teams or supervisors.&middot; Maintain a high level of customer satisfaction through effective communication and problem-solving.2. On-Screen Support:&middot; Utilize computer systems and software to access customer accounts and relevant information.&middot; Assist customers with online transactions, account management, and technical issues.&middot; Troubleshoot and guide customers through web-based applications and services.&middot; Educate customers on using self-service tools and resources effectively.3. Data Entry and Documentation:&middot; Accurately record customer interactions, issues, and resolutions in the CRM system.&middot; Maintain detailed and organized customer records for future reference.&middot; Generate reports on customer service metrics and performance as required.4. Product Knowledge:&middot; Stay up-to-date with the company's products, services, and policies.&middot; Continuously expand your knowledge to better assist customers with their inquiries.5. Team Collaboration:&middot; Collaborate with colleagues, supervisors, and other departments to resolve customer issues.&middot; Share insights and feedback to improve processes and enhance customer satisfaction.Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Are you comfortable working onsite from 06:00 PM to 03:00 AM PST (Night Shift)? </li><li>Residential Area in Karachi? </li></ul>Work Location: In person

On-Screen Customer Service Representative (OCSR)

Northern Waste, LLC

Northern Waste is seeking an entry- to mid-level Customer Service Dispatch Representative to join our dispatch-focused customer support team. In this fast-paced and energetic role, you will serve as a vital link between customers, drivers, and operational teams&mdash;ensuring efficient scheduling, accurate dispatching, and clear communication.We&rsquo;re looking for a detail‑oriented, highly organized individual who thrives in a dynamic operational environment. Northern Waste provides waste removal and recycling services across Anchorage, Eagle River, Chugiak, Birchwood, and Peters Creek.This is a full-time, year-round, office position.Key Responsibilities<ul><li>Act as the primary liaison between customer support and dispatch operations to ensure smooth communication and delivery of best‑in‑class service.</li><li>Learn and effectively navigate proprietary operational and dispatch software, including:</li></ul>New customer setupPayment processingService schedulingAccount updatesWork order audits<ul><li>Coordinate and dispatch waste and recycling services using routing systems and GPS to optimize daily routes and schedules.</li><li>Maintain detailed dispatch and service logs to support analysis and continuous improvement efforts.</li><li>Provide customer support via phone, email, online messaging platforms, and interactions to resolve account questions, disputes, and service inquiries.</li><li>Complete accurate work order audits within 24 business hours of service completion and apply applicable charges.</li><li>Develop a working knowledge of disposal guidelines, service requirements, and local regulations.</li><li>Communicate directly with the Dispatch Supervisor and drivers regarding work order needs, issues, and operational updates.</li><li>Assist with quality control efforts to support service accuracy and operational efficiency.</li></ul>Skills &amp; Requirements<ul><li>Reliable, self‑motivated, and able to work independently.</li><li>Strong multitasking abilities in a fast‑paced, dispatch‑driven environment.</li><li>Excellent interpersonal and communication skills with a professional demeanor.</li><li>Strong problem‑solving skills and a solution-focused mindset.</li><li>Proficiency in Microsoft Office applications.</li><li>Fast learner with exceptional organizational skills and attention to detail.</li><li>Ability to sit at a desk and work at a computer for extended periods.</li><li>Team‑oriented with the ability to collaborate across departments.</li></ul>Additional ConsiderationTransportation dispatch experience is highly valued.Pay: From $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Dispatch Representative – Waste Removal & Recycling Services

Rollins, Inc.

<div>
 
 Overview
 
 
 
 
 At HomeTeam , we put people first
 
 
 .
 
 
 We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer.
 
 Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be
 
 HomeTeam&rsquo;s
 
 next all-star player.
 
 
 
 Apply in minutes from your mobile phone!
 
 
 
 
 Responsibilities
 
 
 
 
 As a HomeTeam Customer Service Representative, you can expect to:
 
 
 
 Provide positive customer experiences that significantly affect the customer&rsquo;s likelihood to continue to use and buy additional service from
 
 HomeTeam
 
 Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of
 
 HomeTeam
 
 Pest Defense.
 
 
 <ul>
 <li>
 Provide information to prospects and initiate new service
 </li>
 <li>
 Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
 </li>
 <li>
 Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software
 </li>
 <li>
 Resolving customer problems with invoices and billing questions
 </li>
 <li>
 Conduct telephone conversations with customers about issues surrounding their service in a professional manner
 </li>
 <li>
 Enter service-related notes in system software
 </li>
 <li>
 Provide general marketing information to prospects and customers as requested
 </li>
 <li>
 Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
 </li>
 <li>
 Maintain customer files on computer and in filing system
 </li>
 <li>
 Validate technician paperwork for completeness and accuracy
 </li>
 <li>
 File Technician paperwork in customer files
 </li>
 <li>
 Update notes in system with technician and other employee customer information
 </li>
 <li>
 Print, distribute, and review service tickets for technicians
 </li>
 <li>
 Have a basic knowledge of technician&rsquo;s job and processes of company's treatment processes
 </li>
 <li>
 Properly follow HomeTeam Pest Defense telephone etiquette procedures
 </li>
 <li>
 Ability to calm and diffuse angry customers
 </li>
 <li>
 Escalate appropriate inquiries or problems to managers
 </li>
 <li>
 Collect and reconcile payments received by technicians
 
 
 </li>
 </ul>
 
 There&rsquo;s plenty of perks too!
 
 
 
 <ul>
 <li>
 Competitive pay $$
 </li>
 <li>
 $17 Hourly
 </li>
 <li>
 Comprehensive benefits package including medical, dental, vision
 </li>
 <li>
 Company paid life &amp; AD&amp;D insurance
 </li>
 <li>
 401(k) plan with company match up to 6%
 </li>
 <li>
 Employee stock purchase plan
 </li>
 <li>
 Paid Time off and holidays
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Dependent scholarship awards
 </li>
 <li>
 An opportunity to advance within the company
 </li>
 <li>
 Recognition for a job well done
 </li>
 <li>
 A friendly work environment
 </li>
 <li>
 Employee referral bonuses
 </li>
 <li>
 The opportunity for professional growth and respect that comes from working for an industry leader
 
 
 </li>
 </ul>
 
 Why
 
 
 HomeTeam ?
 
 
 
 <ul>
 <li>
 HomeTeam is the #1 pest management company to homebuilders
 </li>
 <li>
 Currently performs more the 2,000,000 services a year
 </li>
 <li>
 The company has exclusive technology with its unique Taexx&reg; built-in pest control system during a home&rsquo;s construction
 </li>
 <li>
 Pest Management Industry is growing and is a recession resistant line of business
 </li>
 <li>
 Women&rsquo;s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
 </li>
 <li>
 HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Must have 1 year of previous customer service experience
 </li>
 <li>
 Entry level customer service skill and technique
 </li>
 <li>
 Basic / entry level understanding of computers
 </li>
 <li>
 Entry level skill on use of company telephone features and how to use them
 </li>
 <li>
 Must be 18 years or older with a high school diploma or GED
 
 
 </li>
 </ul>
 
 Physical Demands / Working Environment:
 
 
 
 <ul>
 <li>
 Candidates must meet physical job requirements and safely perform the job duties with or without accommodation
 
 
 </li>
 </ul>
 HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
</div>

Customer Experience Representative

The Game Storm Studios

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our E-commerce team. The candidate will be responsible for handling customer calls, assisting customers with product information, and supporting sales by guiding customers through our online store.Key Responsibilities:<ul><li>Make outbound and handle inbound calls to assist customers.</li><li>Provide detailed information about products and ongoing offers.</li><li>Guide customers in placing orders through our Shopify store.</li><li>Build good customer relationships and help increase sales.</li><li>Respond to customer queries in a professional and timely manner.</li><li>Maintain basic records of customer interactions and orders.</li></ul>Requirements:<ul><li>Minimum Intermediate / B.A qualification.</li><li>Fresh candidates are encouraged to apply.</li><li>Good communication skills (Urdu &amp; basic English).</li><li>Basic computer knowledge.</li><li>Ability to handle customer queries confidently.</li></ul>Job Type: Full-time, OnsiteLocation: KarachiIf you're interested in starting your career in E-commerce and Customer Support, we&rsquo;d love to hear from you.To Apply: Send your CV to hr.khi@thegamestormstudios.comJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – E-commerce

Nuvant

About the RoleGreat products bring customers in. Great experiences keep them coming back.As a Customer Care Representative, you&rsquo;ll assist customers with questions, guide them toward the right products, and help them get the most out of their purchases and membership perks.This role blends customer support and product guidance. Some conversations are quick solutions, others turn into recommendations that help customers discover products they love.If you enjoy helping people while naturally recommending solutions, this role offers a great mix of service, relationship building, and sales.What You&rsquo;ll Do<ul><li>Help customers through phone, chat, and email support</li><li>Answer product questions and guide customers to the right options</li><li>Recommend products when they fit the customer&rsquo;s needs</li><li>Assist with orders, shipping updates, and account questions</li><li>Explain membership benefits, promotions, and special offers</li><li>Turn everyday support conversations into great customer experiences</li><li>Build relationships that keep customers coming back</li></ul>Why This Role Stands Out<ul><li>Blend of support and sales</li><li>Conversations with customers already interested in the brand</li><li>Opportunity to help customers discover products they&rsquo;ll love</li><li>Join a growing consumer goods company focused on great experiences</li></ul>Perks &amp; Benefits<ul><li>Fully remote role</li><li>Company equipment provided</li><li>Work-from-home stipend</li><li>Employee membership perks</li><li>Free company merchandise</li><li>Discounts through partner brands</li><li>Performance incentives and growth opportunities</li></ul>What We're Looking For<ul><li>Strong communication skills</li><li>Friendly, helpful personality</li><li>Experience in customer service, retail, hospitality, or sales helpful</li><li>Comfortable recommending products to customers</li><li>Able to manage multiple conversations in a fast-paced environment</li><li>Comfortable working remotely</li></ul>Pay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Remote

Remote Customer Care Representative

Search 10000+ Customer response representative jobs near you this March. New roles added regularly across leading industries. Apply today.