customer retention manager

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

Career Pro Recruitment Agency in UAE

Career Pro Recruitment Agency in the UAE is hiring a Digital Marketing Manager for one of its clients. The ideal candidate will lead digital strategy, drive measurable growth across paid and organic channels, and work closely with internal stakeholders to strengthen brand presence and customer acquisition.&nbsp;&nbsp;<h3>Key Responsibilities</h3>&nbsp;&nbsp;<ul><li>Develop and own the digital marketing strategy aligned with business goals</li><li>Plan, execute, and optimize performance campaigns across Google Ads, Meta, LinkedIn, TikTok (as relevant)</li><li>Manage SEO strategy (technical, on-page, and content) to improve rankings and organic traffic</li><li>Oversee social media strategy, community growth, and content performance</li><li>Lead email marketing, automation, segmentation, and lifecycle campaigns</li><li>Track and report on KPIs (CAC, ROAS, CPL, conversion rate, retention, traffic growth)</li><li>Manage the marketing budget and allocate spend based on performance insights</li><li>Coordinate with creative/content teams and external agencies for campaign assets</li><li>Improve website performance with CRO initiatives (A/B tests, landing pages, funnels)</li><li>Ensure brand consistency across all digital touchpoints</li><li>Monitor market trends, competitor activity, and new channel opportunities</li></ul>&nbsp;&nbsp;<h3>Requirements</h3>&nbsp;&nbsp;<ul><li>Bachelor’s degree in Marketing, Business, Communications, or related field</li><li>5+ years of hands-on digital marketing experience (UAE/GCC experience is a plus)</li><li>Strong knowledge of paid media, SEO, analytics, and conversion optimization</li><li>Proficiency in GA4, Google Tag Manager, Search Console, Meta Business Manager, and reporting dashboards</li><li>Experience with CRM/email tools (HubSpot, Salesforce, Zoho, Mailchimp, etc.)</li><li>Solid understanding of content strategy and social media performance metrics</li><li>Ability to manage multiple campaigns and deadlines with a structured approach</li><li>Strong communication skills and stakeholder management</li></ul>&nbsp;&nbsp;<h3>Preferred Skills (Nice to Have)</h3>&nbsp;&nbsp;<ul><li>Experience in e-commerce, real estate, healthcare, hospitality, or B2B lead generation (depending on client sector)</li><li>Basic understanding of HTML/CSS and web CMS platforms (WordPress or similar)</li><li>Experience with marketing automation and lead nurturing workflows</li><li>Team leadership experience</li></ul>&nbsp;&nbsp;<h3>What the Client Offers</h3>&nbsp;&nbsp;<ul><li>Competitive salary package (based on experience)</li><li>Career growth and exposure to high-impact projects</li><li>Supportive, performance-driven environment</li></ul>

Digital Marketing Manager

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

Confidential

<h2>Transportation &amp; Operations Manager</h2><h2>Job Purpose</h2>To lead, manage, and develop end-to-end transportation operations, ensuring efficient fleet utilization, cost control, regulatory compliance, and sustainable business growth. The role combines operational excellence with commercial responsibility, supporting revenue growth while maintaining high service and safety standards.<h2>Key Responsibilities</h2><h3>Transportation &amp; Fleet Operations</h3>Oversee daily transportation operations covering heavy and general cargo transportation.Manage a mixed fleet model, including company-owned and outsourced/rented vehicles.Ensure optimal utilization of transportation assets, minimizing downtime and operational costs.Supervise routing, dispatching, and scheduling to meet operational and client requirements.Coordinate maintenance, inspection, and compliance of all vehicles and equipment.Monitor fuel consumption, driver behavior, and vehicle performance through tracking systems.<h3>Equipment &amp; Asset Management</h3>Manage transportation equipment such as prime movers, flatbeds, lowbeds, and general cargo trucks.Ensure all vehicles and equipment comply with applicable safety and regulatory standards.Oversee vendor and workshop relationships related to fleet maintenance and repairs.Participate in fleet expansion, replacement planning, and cost-benefit analysis.<h3>Commercial &amp; Business Development</h3>Support and contribute to client acquisition, retention, and business growth.Participate in pricing, costing, and feasibility studies for transportation services.Negotiate contracts and service agreements with clients, transporters, and subcontractors.Identify opportunities to improve margins through operational efficiencies and cost optimization.Act as a key operational point of contact for major clients.<h3>Performance Management &amp; Reporting</h3>Establish and monitor KPIs related to fleet utilization, cost, safety, service level, and productivity.Prepare regular operational and financial reports for management review.Analyze performance data and implement continuous improvement initiatives.Utilize ERP, fleet management systems, and advanced Excel tools for reporting and analysis.<h3>People Management</h3>Lead, supervise, and develop transportation teams including drivers, dispatchers, and operations staff.Ensure effective workforce planning, shift management, and performance evaluation.Promote a culture of accountability, safety, and operational discipline.Coordinate training initiatives related to safety, operational procedures, and compliance.<h3>Compliance, Safety &amp; Governance</h3>Ensure full compliance with local transportation regulations, safety standards, and operational policies.Implement and monitor safety procedures and risk mitigation measures.Coordinate investigations of incidents, accidents, and non-compliance cases.Maintain accurate documentation related to vehicles, drivers, permits, and inspections.<h2>Qualifications &amp; Experience</h2>Bachelor’s degree in Logistics, Transportation, Operations Management, or a related field.Minimum 10–15 years of experience in transportation and logistics operations.Proven experience managing large transportation fleets and outsourced transporters.Strong exposure to heavy transportation operations.Experience in commercial operations, costing, and client interaction.Solid knowledge of fleet management systems, ERP platforms, and KPI reporting.Prior experience within KSA or GCC markets is highly preferred.<h2>Skills &amp; Competencies</h2>Strong leadership and decision-making abilities.Excellent analytical and problem-solving skills.Commercial awareness and cost-control mindset.Ability to manage multiple stakeholders and vendors.High level of operational discipline and attention to detail.Strong communication and negotiation skills.<h2>Role Summary (Internal Use)</h2>This role is not a supervisory or dispatch position. It is a senior transportation leadership role responsible for:Fleet &amp; equipmentPeople &amp; systemsCompliance &amp; safetyClients &amp; revenue support

Transportation & Operations Manager

D&B Properties

Location: D&amp;B Properties Main Office, Dubai Contract Type: Full Time Category: General Staff Sub-Category: Agents Division: D&amp;B Sales Department: D&amp;B Secondary Sales Section: Sales Team Reporting Line: Sales Manager – Secondary Sales Key Responsibilities&nbsp;1. Client Engagement &amp; Relationship Building&nbsp;<ul><li>Build and maintain relationships with potential buyers and property owners to generate leads and referrals.</li><li>Deliver excellent customer service throughout the sales process, addressing client concerns promptly and professionally.</li></ul>&nbsp;2. Property Showcasing &amp; Advisory&nbsp;<ul><li>Conduct property tours and viewings for prospective buyers, clearly highlighting property features and benefits.</li><li>Stay informed about Dubai real estate market trends, property values, and competitor offerings to provide well-informed recommendations.</li></ul>&nbsp;3. Sales Negotiation &amp; Transaction Management&nbsp;<ul><li>Negotiate sales contracts, terms, and conditions while ensuring transparency and client satisfaction.</li><li>Coordinate property inspections, appraisals, and closing processes to ensure smooth transactions.</li></ul>&nbsp;4. Sales Performance &amp; Target Achievement&nbsp;<ul><li>Achieve and exceed sales targets set by the Director of Secondary Sales through proactive sales strategies and client engagement.</li><li>Use CRM systems and sales tools to manage client interactions, track leads, and monitor performance.</li></ul>&nbsp;5. Collaboration &amp; Compliance&nbsp;<ul><li>Collaborate with internal teams, including Marketing and Legal, to ensure regulatory compliance and effective property promotion.</li><li>Maintain and regularly update listings of available properties.</li></ul>&nbsp;6. Additional Responsibilities&nbsp;<ul><li>Perform any additional lawful duties assigned by management.</li></ul>&nbsp;Knowledge &amp; Experience&nbsp;Essential Requirements&nbsp;<ul><li>Sales experience in a similar field</li><li>Minimum 1 year of real estate experience within the Dubai market</li></ul>&nbsp;Preferred Requirements<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li></ul>&nbsp;Behavioral Competencies &amp; Skills1. Technical Skills&nbsp;<ul><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Strong knowledge of the Dubai premium real estate market</li><li>Excellent verbal communication skills</li><li>Strong negotiation skills with attention to detail in contract negotiations</li></ul>&nbsp;2. Sales &amp; Behavioral Competencies&nbsp;<ul><li>Customer-oriented mindset</li><li>Integrity and trust</li><li>Strong organizational skills</li><li>Competitive and target-driven</li><li>Self-confident</li><li>Effective negotiator</li></ul>

Sales Consultant

Global opportunities, limitless growth.We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,Overall descriptionResponsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.Responsibilities for overall process execution and target achievement from offer to final handover to the customer.Foster customer acquisitions and loyalty.Complete sales in line with business plans and internal proceduresResponsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.Resolves customer issues and drives customer satisfaction.Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.Managing all collection activities in line with the New Installation contract for each sale.Requirements:Bachelors degree in engineeringExcellent interpersonal communication skillsIT Skills: MS-Office , SAP, SharePoint is an asset3-8 year of experience in a similar role.Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

NI Sales Representative

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