customer sales executive

TruckItIn

About the roleWe are looking for a dynamic and motivated Customer Sales Executive to support our sales team in identifying potential clients and promoting our software products.What You&rsquo;ll Do:<ul><li>Identify and contact potential clients through calls, messages, and online platforms.</li><li>Introduce company products and explain their features and benefits.</li><li>Schedule meetings or demos with interested clients.</li><li>Maintain and update sales records and client information.</li><li>Support in preparing basic sales reports and follow-ups.</li><li>Collect client feedback and share it with the team to improve processes.</li></ul>What We&rsquo;re Looking For:<ul><li>Someone with a Bachelor's degree in Marketing, Computer Science, or a related field.</li><li>Prior experience in software sales/B2B Technology is preferred.</li><li>Strong communication, interpersonal, and negotiation skills.</li><li>Confident in delivering IT solution presentations to clients.</li></ul>How We&rsquo;ll Support You:We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.Job Type: Full-timeApplication Question(s):<ul><li>Do you have any prior experience in b2b technology/software sales?</li><li>What is your current salary?</li></ul>Work Location: In person

Customer Sales Executive

PINNACLE ENTERPRISE

&#8599; Making ways for some new hires!Pinnacle is looking for outstanding profiles for the Customer Sales/Support Executive - InboundResponsibilities:<ul><li>Communicate with customers via phone, email and chat.</li><li>Provide knowledgeable answers to questions about product, and pricing availability.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Excellent communication and collaboration skills to work effectively within a team.</li><li>Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.</li></ul>Qualifications:<ul><li>Fluent in English conversation.</li><li>Must have 2 years of relevant work experience.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li></ul>Benefits:Health Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance PerksShift: Evening/ Night (Required)Working Days: 5 daysLocation: DHA Phase 2 Ext, Karachi.Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you fluent in English?</li><li>Please share your salary expectations.</li><li>Are you available for both evening and night shift?</li><li>How many years of experience do you have with international customer support or sales?</li></ul>Work Location: In person

Customer Sales/Support Executive

Sybrid (Pvt) Ltd

<ul><li>Handle inbound calls.</li><li>Understand customer needs and recommend suitable products.</li><li>Meet or exceed monthly and quarterly sales targets.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Sales Executive - US Telco Campaign

Moveit

URGENT HIRING!Department: B2C Location: Gulberg Greens (Onsite), IslamabadJob Description : The Customer Success &amp; Sales Executive will be responsible for managing all incoming customer leads and ensuring a seamless end-to-end sales experience. This includes accurately inputting lead data into relevant sheets, engaging with customers to gather complete details, coordinating with the supply team to obtain competitive rates, and quoting customers promptly. The role requires consistent follow-up to drive conversions and ensure that every qualified lead is properly tracked and closed.Performance for this role will be measured primarily on two key areas:a) Lead Conversion: Ability to convert inquiries into successful bookings. b) Client Satisfaction: Ensuring a positive customer experience and feedback post-move.This position demands strong communication skills, attention to detail, responsiveness, and a results-driven attitude to contribute directly to MOVEIT&rsquo;s growth and service quality.If you&rsquo;re passionate about delivering excellent service and building meaningful customer connections, we&rsquo;d love to hear from you!Apply at: hr@moveit.com.pkJob Types: Full-time, FresherWork Location: In person

Customer Success & Sales Executive

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 4.01 billion and $84 million net profit for the year 2024. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 Customer Service Executive and Contact Centre
 
 
 <ul>
 <li>
 To provide exceptional support and assistance to customers by addressing inquiries, resolving issues, and ensuring a positive experience that fosters customer satisfaction and loyalty, while supporting the company&rsquo;s products and services.
 </li>
 <li>
 To handle high volumes of inbound and outbound communications efficiently, delivering accurate information and solutions to customers, meeting performance targets, and contributing to overall customer retention and business growth.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Sales and Revenue Generation
 
 
 <ul>
 <li>
 Identify and pursue new sales opportunities through leads, referrals, and cold calls.
 </li>
 <li>
 Meet or exceed sales targets by promoting products or services to prospective and existing customers.
 </li>
 <li>
 Negotiate pricing, terms, and contracts to close deals and ensure profitability.
 </li>
 <li>
 Manage end-to-end customer support including inquiries, renewals, cancellations, and policy updates.
 </li>
 <li>
 Research and develop a lead pipeline of potential clients, fostering long-term relationships.
 </li>
 <li>
 Provide customers with accurate and up-to-date information in line with company guidelines for each product
 </li>
 <li>
 Consistently promote the benefits of the company&rsquo;s products to drive successful conversions.
 </li>
 </ul>
 
 
 2. Customer Relationship Management
 
 
 <ul>
 <li>
 Respond promptly and professionally to inbound calls, emails, and WhatsApp messages within the agreed turnaround time (TAT).
 </li>
 <li>
 Engage and persuade potential clients to participate in phone conversations or meetings to discuss suitable insurance products and services.
 </li>
 <li>
 Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
 </li>
 <li>
 Address customer queries and resolve complaints in a timely and professional manner.
 </li>
 <li>
 Follow up with customers post-sale to ensure satisfaction and identify upselling or cross-selling opportunities.
 </li>
 <li>
 Deliver professional service to all clients, aiming to secure positive NSP and Google review feedback
 </li>
 </ul>
 
 
 3. Reporting and Market Analysis
 
 
 <ul>
 <li>
 Maintain accurate records of sales activities, customer interactions, and pipeline status in CRM systems.
 </li>
 <li>
 Provide regular sales reports to management including forecasts and performance metrics.
 </li>
 <li>
 Analyze market trends and customers&rsquo; needs to adapt sales strategies accordingly
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Technical Responsibilities:
 
 
 <ul>
 <li>
 Record daily footfall, generate leads, and consistently follow up on all opportunities and prospects to enhance conversion rates.
 </li>
 <li>
 Identify and escalate any risks beyond personal authority limits to the relevant manager.
 </li>
 <li>
 Meet the sales targets and KPIs for both inbound and outbound calls as set by the manager.
 </li>
 <li>
 Maintain the productivity levels as prescribed by the manager.
 </li>
 <li>
 Ensure high-quality standards are upheld by accurately gathering customer information for quotations, policy changes, and renewals.
 </li>
 <li>
 Adhere strictly to shift schedules as directed by the manager.
 </li>
 <li>
 Communicate customer feedback and suggestions to management for ongoing review and improvement.
 </li>
 <li>
 Follow up on renewals within the agreed turnaround time (TAT), updating renewal status with accurate reasons.
 </li>
 <li>
 Support colleagues by sharing knowledge, best practices, and skills, and assist during short-term resource shortages to ensure smooth, quality service for both internal and external GIG customers.
 </li>
 <li>
 Perform any additional duties as required to support operations.
 </li>
 <li>
 Promptly address or escalate inquiries and feedback related to other insurance products to the appropriate department
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
 <li>
 Prior experience in customer service, retail, or a related field (usually 1-2 years preferred)
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to communicate clearly and professionally with customers
 </li>
 <li>
 Resilient spirit and a persistent nature
 </li>
 <li>
 Impeccable interpersonal skills, patience, empathy, and a customer-centric attitude
 </li>
 <li>
 Strong problem-solving and conflict resolution skills
 </li>
 <li>
 Well organized with great management abilities
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Multitasking skills
 </li>
 <li>
 Ability to upsell or cross-sell products and services as part of customer interaction
 </li>
 <li>
 Ability to work well within a team environment and collaborate with other departments
 </li>
 </ul>
 
 
</div>

Customer Service & Sales Executive

MATTS TECHNOLOGIES

About the Role:We are seeking a confident and customer-focused female professional to join our team as a Customer Support &amp; Sales Executive. The ideal candidate will handle inbound inquiries received through our website and social media channels, provide accurate product information, and convert these inquiries into confirmed sales.Key Responsibilities:<ul><li>Handle incoming calls, website chats, and inquiries from Google or other online platforms.</li><li>Provide professional assistance and product information to potential customers.</li><li>Understand customer needs and recommend suitable solutions or products.</li><li>Convert online leads into confirmed sales through effective communication and follow-ups.</li><li>Maintain customer records and update CRM with inquiry and conversion details.</li><li>Coordinate with internal teams to ensure timely order processing and customer satisfaction.</li><li>Prepare daily and weekly reports on leads, follow-ups, and conversions.</li></ul>Requirements:<ul><li>Female candidate with strong communication and interpersonal skills.</li><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferably in Business, Marketing, or IT).</li><li>Prior experience in customer service, telemarketing, or sales (preferred but not mandatory).</li><li>Confident telephone and written communication skills in English and Urdu.</li><li>Good computer literacy and familiarity with online chat or lead management tools.</li><li>Positive attitude, persuasive personality, and ability to meet targets.</li></ul>What We Offer:<ul><li>Friendly and professional work environment.</li><li>Performance-based incentives and growth opportunities.</li><li>Training on product knowledge and customer engagement.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support & Sales Executive (Female)

Penta Express

Job SummaryPentaExpress Pakistan is seeking a highly motivated and results-driven Tele-Sales Executive to join our growing team in Karachi. As a Tele-Sales Executive, you will be a key player in expanding our client base within the international courier and logistics industry. The ideal candidate has excellent communication skills and a passion for achieving and exceeding sales targets.Job Description:&Oslash; Make outbound calls to potential clients to introduce and promote PentaExpress services.&Oslash; Generate new leads and nurture warm and cold leads into successful sales.&Oslash; Maintain and update the customer database using software.&Oslash; Achieve and exceed monthly and quarterly sales targets.&Oslash; Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.&Oslash; Work collaboratively with the sales and marketing teams to develop and implement effective sales strategies.&Oslash; Provide timely and accurate information to customers regarding services, pricing, and processes.Qualifications:&Oslash; Minimum 1-2 years of proven experience in a telesales or telemarketing role.&Oslash; Exceptional verbal communication and interpersonal skills in English and Urdu.&Oslash; Ability to negotiate and close sales deals effectively.&Oslash; Strong organizational skills and the ability to work under pressure.&Oslash; Proficiency in Microsoft Office and CRM software is a plus.&Oslash; Bachelor's degree is preferred, but intermediate with relevant experience will be considered.Job Type: Full-timeWork Location: In person

Tele Sales Executive (Female) - International Courier & Logistics

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