customer sales service manager

Nexfit

About the jobWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and results-driven professional.They must have a practical mind to solve problems on the spot partnered with an ability to see the &ldquo;big picture&rdquo; and make improvements.As a call center manager, you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.<ul><li>Develop objectives for the call center&rsquo;s day-to-day activities.</li><li>Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)</li><li>Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)</li><li>Assume responsibility of budgeting and tracking expenses</li><li>Coach and provide training to personnel to maintain high customer service standards.</li><li>Monitor and improve ordering, telephone handling and other procedures.</li><li>Evaluate performance with key metrics (accuracy, call-waiting time etc.)</li><li>Prepare reports for different departments or upper management.</li></ul>Requirements<ul><li>Proven experience as call center manager or similar position</li><li>Experience in customer service / call center is a must.</li><li>Knowledge of performance evaluation and customer service metrics</li><li>Solid understanding of reporting and budgeting procedures</li><li>Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)</li><li>Proficient in MS Office and call center equipment/software programs</li><li>Outstanding communication and interpersonal skills</li><li>Excellent organizational and leadership skills with a problem-solving ability</li><li>Positive and patient</li><li>Bachelor's degree or equivalent; Higher degree in a relevant discipline will be appreciated.</li><li>Alexandria resident.</li><li>English proficiency is a must.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: E&pound;15.00 - E&pound;20.00 per monthExperience:<ul><li>Call center management: 1 year (Required)</li></ul>

Customer service sales manager

Tommy Hilfiger

<div>Design Your Future at PVH
Deputy Manager Customer Experience &amp; Sales (Zorlu)
Be part of an iconic story.
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.
The Team
The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.
The Position
Reporting to the District Manager/Store Manager, the Deputy Manager Customer Experience &amp; Sales ensures the store performance and optimal Clients Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback.<ul>
<li>
Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.</li>
<li>Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.</li>
<li>Train and coach the team on standards, including customer service, product placement, and efficient time management.</li>
<li>Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative objectives.</li>
<li>Support recruitment and onboarding processes, ensuring new hires are appropriately introduced to the team and company culture.</li>
<li>Provide continuous feedback to the team, fostering their professional development and addressing performance concerns.</li>
<li>Facilitate effective communication by conducting regular briefings and training sessions on products, customer relationship management (CRM), and company updates.</li>
<li>Oversee CRM activities to achieve retention, upgrading, and prospect conversion targets.</li>
<li>Collaborate with other teams to allocate duties effectively, ensuring a seamless operation within the store.</li>
<li>Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement.</li>
<li>Provide recommendations for action based on the analysis of sales performance.</li>
</ul>
The Ideal Candidate<ul>
<li>
University Degree in Economics or related studies</li>
<li>
At least 5 years&rsquo; experience in similar role within structured environment</li>
<li>
Highly developed business acumen</li>
<li>
Ability to take a 'big picture' view of a situation</li>
<li>
Good communication and collaboration skills and abilities</li>
<li>
Highly detail oriented and organized in work</li>
<li>
High level in local language and in oral as well as written and oral English communication</li>
</ul>
Be valued. 
At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.<ul>
<li>
Balance &ndash; Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You&rsquo;ll get the freedom to choose the hybrid setup and working hours that benefit you.</li>
<li>
Health &amp; Wellbeing &ndash; wellbeing programs, premium subscription to headspace, volunteering programs.</li>
<li>
Develop &ndash; PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.</li>
<li>
Be at the forefront &ndash; stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!</li>
</ul>
Be part of it.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.</div>

Deputy Manager Customer Experience & Sales (Zorlu)

Options outsourcing

Job Title: Customer Service ManagerCompany: Options OutsourcingLocation: Mohandessin, Cairo, EgyptJob Type: Full-timeNet Salary: EGP 28,000 / month---Job Description:Options Outsourcing is looking for an experienced Customer Service Manager to join our team.The ideal candidate will have excellent communication skills, leadership abilities, and a proven track record in managing customer service teams within the consolidation or debt relief industry.Responsibilities:- Manage and support the customer service team to achieve performance goals.- Ensure high-quality service delivery and customer satisfaction.- Handle escalated customer issues and resolve them efficiently.- Monitor KPIs and prepare performance reports.- Provide coaching and feedback to team members.Requirements:- 3&ndash;4 years of experience as a Customer Service Manager.- English level B2+/C1 &ndash; strong verbal and written communication skills.- Experience in Consolidation or Debt Relief is preferred.- Excellent problem-solving and organizational skills.- Able to work under pressure and meet deadlines.Work Conditions:- Night Shifts: 4 PM &ndash; 1 AM &amp; 6 PM to 3 AM- Days Off: Thursday &amp; Friday- Start Date: ASAP- Transportation is provided for females after shifts.Job Type: Full-timePay: E&pound;28,000.00 per monthApplication Question(s):<ul><li>Are you 100% okay with working from site in Mohandessin, Giza?</li></ul>Experience:<ul><li>Customer Service Management: 3 years (Required)</li></ul>Language:<ul><li>English Fluently (B2+/C1 Level) (Required)</li></ul>

Customer Service Manager

SKY OCEAN FREIGHT

Sales cum Customer Service Executive &ndash; Shipping &amp; LogisticsSky Ocean Shipping (India) Pvt. Ltd. &ndash; Malappuram, Kerala Experience: 1&ndash;4 years | Job Type: Full-TimeAbout Us:Sky Ocean Shipping is a UAE-based logistics and freight forwarding company offering complete sea freight, air freight, and supply chain management solutions. Our Malappuram office serves as the back-office and customer coordination hub, supporting our UAE operations and global clients.Job Description:We are looking for a motivated Sales cum Customer Service Executive to handle client coordination, sales support, and customer service activities. The role involves managing inquiries, preparing quotations, following up with clients, and ensuring excellent service delivery.Key Responsibilities:<ul><li>Handle customer inquiries and provide information on shipping and logistics services.</li><li>Prepare and send quotations, follow up on leads, and convert them into confirmed bookings.</li><li>Coordinate with the UAE office, operations, and documentation teams for shipment updates.</li><li>Maintain strong communication with existing and potential clients.</li><li>Ensure timely resolution of customer queries and service issues.</li><li>Support the sales team in achieving monthly and quarterly targets.</li><li>Keep records of customer interactions, bookings, and feedback.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Logistics, or a related field.</li><li>1&ndash;4 years of experience in customer service or sales, preferably in shipping or freight forwarding.</li><li>Good understanding of sea freight, air freight, and logistics operations.</li><li>Strong communication, coordination, and follow-up skills.</li><li>Proficient in MS Office and comfortable with email correspondence.</li><li>Positive attitude and ability to handle clients professionally.</li></ul>Benefits:<ul><li>Competitive salary and incentives.</li><li>Opportunity to work with a UAE-based global logistics company.</li><li>Supportive and professional work environment.</li></ul>Job Type: Full-timePay: &#8377;300,000.00 - &#8377;360,000.00 per yearWork Location: In person

sales cum customer service executive

Super Micro Computer, Inc.

Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support &amp; delivery performance.

Essential Duties and Responsibilities:

<ul>
<li>Set goals for specific accounts, primarily responsible for OEM/ODM major accounts.</li>
<li>Manage Customer escalations and return-material-authorizations (RMAs)</li>
<li>Coordinate multiple sites and functions to exceed customers' expectations.</li>
<li>Owns results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining a opportunity pipeline.</li>
<li>Relationship management with Customer at executive/resolution-making levels.</li>
<li>Accountable for projects/initiatives and drives site focus on efficiency programs.</li>
<li>On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation.</li>
<li>Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites.</li>
<li>In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc.</li>
<li>In charge of making process improvements and driving best practices across multi-sites.</li>
<li>Ensures all client programs execute to contract, hitting key KPIs.</li>
<li>Control of tracking risks on the business and reporting to SMC business accordingly.</li>
<li>Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting.</li>
<li>Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams.</li>
</ul>

Qualifications:

<ul>
<li>Typically requires a Bachelor s degree or equivalent experience.</li>
<li>Typically requires a minimum of 8 years of sales/account/customer success management experience.</li>
<li>Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus.</li>
<li>Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.</li>
<li>Understands the strategic impact of the function across sites.</li>
</ul>

Sales Manager - Customer Success

Pluck'd

At Pluck'd, we're building a massive, state-of-the-art, 65-acre greenhouse in Carroll County, Virginia - a facility designed to revolutionize how fresh produce is grown and delivered. While our first tomatoes won't roll off the vine until 2026, we need a Customer Service Manager now to help build the systems and processes that will set our customer experience apart from day one.This role is critical to ensuring seamless order management, proactive client communication, and efficient use of our NetSuite ERP system to deliver transparency and accuracy across our supply chain. You'll lead the customer service function, manage a small team, and collaborate closely with our sales, logistics, and production teams to ensure every customer interaction reflects the quality and care behind every Pluck'd tomato. Key Responsibilities: Customer Relationship Management<ul><li> Serve as the primary point of contact for customer inquiries, providing timely, accurate, and professional support. </li><li> Build and maintain strong relationships with retail, wholesale, and distribution clients. </li><li> Resolve complaints and concerns quickly with a customer-first mindset and focus on long-term client satisfaction. </li></ul>Order Fulfillment & ERP Oversight<ul><li>Oversee end-to-end order processing in NetSuite, including EDI order entry, tracking, adjustments, and billing.</li><li>Monitor fulfillment timelines, inventory accuracy, and shipping schedules in coordination with farm and logistics teams.</li><li>Use NetSuite dashboards and reports to provide real-time visibility to customers and internal teams.</li></ul> Team Leadership: <ul><li> Lead, train, and mentor the customer service team to meet KPIs and deliver exceptional performance. </li><li> Establish best practices in customer service, emphasizing accuracy, consistency, and empathy. </li></ul> Process Improvement & Reporting: <ul><li> Identify opportunities to streamline order management workflows and communication processes. </li><li> Generate and analyze reports to monitor service levels, order accuracy, and customer feedback trends. </li><li> Partner cross-functionally with sales, production, and IT teams to address systemic issues and drive continuous improvement. </li></ul> Qualifications & Skills: Must-Have: <ul><li> 5+ years of customer service experience, with at least 2 years in a management or supervisory role. </li><li> Advanced proficiency in NetSuite (CRM, order management, and inventory modules required). </li><li> Strong organizational, communication, and interpersonal skills. </li><li> Data-driven mindset with the ability to interpret and act on ERP insights. </li><li> Ability to thrive in a fast-paced, seasonal business environment. </li></ul> Preferred (but not required): <ul><li> Experience in fresh produce, agriculture, food distribution, or other perishable goods industries. </li><li> Bilingual in English/Spanish. </li><li> Familiarity with produce industry compliance standards (e.g., PTI, FSMA). </li><li> Experience with transportation logistics and cold chain management. </li></ul> Why Join Pluck'd: Pluck'd is on a mission to grow produce differently - smarter, fresher, and more sustainably. Joining now means you'll help shape a company that values innovation and exceptional service from the very start.Here's what you can look forward to:<ul><li>Competitive pay and performance-based incentive programs</li><li>Paid Time Off (PTO) and Paid Sick Leave</li><li>Health, Dental & Vision Insurance Options</li><li>Parental Leave (maternity & paternity)</li><li>Overtime Pay where applicable</li><li>Uniforms provided and cleaned at no cost</li><li>A culture built around safety, respect, and growth for every team member</li><li>The excitement of helping launch one of the region's most advanced greenhouse facilities</li></ul>Eligibility for certain benefits may vary based on role and employment status. Equal Opportunity Employer We celebrate diversity, creativity, and fresh ideas. All qualified applicants are encouraged to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.PandoLogic.<ul></ul> Preferred <ul></ul> Job Industries <ul><li> Customer Service </li></ul><img src="https://www.jobg8.com/Tracking.aspx?Fo4bepkShYNiTjy6o%2ffMXnxRG%2bUW7QO%2bc" width="0" height="0" />

Al Arkan Auto Parts

We&rsquo;re Hiring | Sales Manager &ndash; (experience in Cards &amp; Payments / AV Industry is mandatory)experience in Cards &amp; Payments / AV Industry is mandatory#ABBA is a leading provider of turnkey solutions, delivering nationwide projects for over three decades, our offerings span across secure identity, payments, and technology solutions.We&rsquo;re looking for an experienced #Sales_Manager to drive business growth, acquire new customers, and expand our market presence across the Cards &amp; Payments and AV industry in the UAE.About the Role:As a Sales Manager, you&rsquo;ll lead initiatives to grow our customer base, boost sales of existing and upcoming product lines, and ensure continued success across key business verticals.Key Responsibilities:1-Develop and execute sales strategies to achieve targets and profitability goals.2-Generate new leads, manage key accounts, and build long-term partnerships.3-Deliver impactful product demonstrations and presentations.4-Maintain strong CRM and ERP pipelines.5-Monitor inventory, receivables, and ensure customer satisfaction.6-Identify and pursue new market opportunities.What We&rsquo;re Looking For:1-Minimum 10 years of sales experience, including 5+ years in the Cards &amp; Payments or AV industry within the UAE is mandatory.2-Proven track record in achieving sales targets and developing markets.3-Strong communication, negotiation, and presentation skills.4-Proficient in CRM, ERP, and MS Office tools.5-Bachelor&rsquo;s degree (MBA preferred).6-Result-oriented, technically savvy, and team-focused professional.Job Type: Full-timePay: Up to AED18,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Cards &amp; Payments / AV Industry? if no please do not apply</li></ul>

Sales Manager (experience in Cards & Payments / AV Industry is mandatory)

Search 10000+ Customer sales service manager jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer sales service manager jobs NEAR_ME

Customer service sales manager

Deputy Manager Customer Experience & Sales (Zorlu)

Customer Service Manager

sales cum customer service executive

Sales Manager - Customer Success

Customer Service Manager

Sales Manager (experience in Cards & Payments / AV Industry is mandatory)