customer service/call center

RATP Dev

<div>RATP Dev USA - Your future. Our destination.
We are transit. We make distances feel shorter and bring people together. We are a community.
Do you see yourself finding solutions to make distances feel shorter? Are you seeking to make an impactful difference and where do you bring people together? If so, come join our team where you are part of a community, not just an employee.
At RATP Dev USA, we seek to foster a culture where people feel valued, where their voices are heard, and their needs are a priority. We value diversity and inclusion, as well as people who are collaborative and seek solutions that make an impactful difference within our teams, the company, our clients, and the communities we serve.
Our RATP Dev USA Safety Culture prioritizes the well-being of our employees, clients, passengers, and communities we serve. They are the heart of our business and ensuring all can return home to their families and friends safe and without injury is what we strive to do.
Through our diverse cultural experiences, we bring innovative transportation solutions. We possess a shared commitment and responsibility to our communities to provide our operational expertise and services in leading quality and safety best practices in everything we do with integrity, honesty, and sustainability. 

<div>
Customer Service $16.00/HR</div><ul><li>
High school diploma</li><li>
2+ years&rsquo; call center experience</li><li>
Proven experience as call/care center representative</li><li>
Experience in customer service is essential/ Certifications a plus.</li><li>
Proficient in English; Good knowledge of additional languages or Bilingual a plus</li><li>
Working knowledge of MS Office/Excel/ Scheduling programs/Krono&rsquo;s/ADP/PowerPoint/SharePoint/Talk Desk / Spare or other call center software.</li><li>
Knowledge and understanding of FTA, FDOT, ADA. Title IV, and other transportation guidelines</li><li>
Tech savvy with knowledge of telephone equipment and relevant computer programs</li><li>
Outstanding communication and negotiation abilities</li><li>
Results-oriented approach</li><li>
Excellent organizational skills</li><li>
Excellent Time Management Skills</li><li>
Ability to manage and work under stressful circumstances and pressure.</li><li>
Ability to meet and exceed timelines.</li><li>
Answer questions from clients and provide guidance and feedback.</li><li>
Read Google maps and other mapping software and articulate directions.</li><li>
Anticipate escalation and utilize de-escalation skills, while working with the public.</li><li>
Provides CSR coverage at the Transfer Plaza and supports the front desk operations.</li><li>
Ability to provide presentations and information to the public regarding Flex, Gold, and Fixe Route programs.</li><li>
Distribute schedules for Votran throughout Volusia County.</li><li>
Respond to customer service information requests, complaint, and complimentary submissions.</li><li>
Proficiency answering questions, eligibility requirements, Title IV, and transportation inquiries for Fixed Route, Paratransit, Flex, and sub contactors.</li><li>
Adherence to policies and established procedures.</li><li>
Perform all duties managed and maintained within the care center and retail desk.</li><li>
Daily Call monitoring and ability to receive coaching.</li><li>
Processing orders and payments received daily from customers, for transit services.</li><li>
Willingness to train, learn and support a multifunctioning work environment.</li><li>
Answer passenger calls regarding passenger trip reservations, cancellations and general questions pertaining to transportation services.</li><li>
Complete data entry tasks</li><li>
Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.</li><li>
Provide dispatch/scheduling when required.</li><li>
Communicate passenger trip changes in a timely manner to scheduling, dispatch, or vehicle operators.</li><li>
Maintain accurate records and appropriate filing systems.</li><li>
Communicate effectively with management staff regarding scheduling or passenger issues.</li><li>
Ability to handle multiple tasks accurately and effectively.</li><li>
Provide excellent customer service to passengers, dispatch/schedulers, and management staff.</li><li>
Professional telephone demeanor and office appearance</li><li>
Other related duties as assigned.</li></ul><div>
Customer Service $16.00/HR</div>
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer &amp; We Welcome Diversity to our Teams.</div>

Customer Service / Call Center

Hartford HealthCare

<div>Location Detail: St Vincents Medical Center (10427)
Shift Detail: Flexibility, day eves and nights
Work where every moment matters. 
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut&rsquo;s most comprehensive healthcare network. 
St. Vincent&rsquo;s Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent&rsquo;s is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system&rsquo;s second-largest hospital. 
Job Summary
Reporting to the Manager of Customer Service Call Center, the Customer Service Call Center Operator works to provide quality customer service to the organization&rsquo;s telecommunication system users by routing call, assisting with announcement and drills and providing patient information following policies and procedures in place to protect privacy. This position updates and maintains schedules and logbooks for doctors, clinical staff and information tracking and ensures information is current and correct. This position also assists with language access requests for interpreters.<ul><li> Address the telephone needs of staff, physicians and community population by managing all calls in a timely and customer friendly manner.</li><li> Answer and route all incoming calls to the correct location. Use paging systems as needed.</li><li> Assist with drills and announcements as requested by administration</li><li> Provide patient information utilizing the Epic system, following policies and procedures.</li><li> Assist with language access requests for interpreters.</li><li> Maintain and use knowledge of all code and emergency call procedures. Contact and communicate with emergency staff in a timely manner for all code and emergency calls.</li><li> Maintain monthly logbooks with accurate information.</li><li> Maintain on-call schedules, and ensure all daily schedule sheet information is correct.</li><li> Assist with programing paging units correctly. Repairing and replace pagers as needed</li><li> Ensure staff are receiving pages as necessary. Provide weekly test to ensure accuracy for code pagers.</li></ul><h3 class="jobSectionHeader"> 
Qualifications</h3> 
<ul><li> HS Diploma required</li><li> Customer service experience required</li><li> Some College preferred</li><li> Some technical experience with pagers preferred</li><li> Multiple phone line and healthcare experience preferred</li></ul> 
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge &ndash; helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.</div>

Customer Service Call Center Operator (Per Diem)

Gilkey Window Company, Inc.

Company Overview Join a company with a reputation for excellence. Gilkey Window Company is looking for a friendly, organized, and motivated Customer Service Representative to join our team. This role is responsible for communicating with customers, scheduling appointments, and supporting our sales and service teams to ensure every homeowner receives an exceptional experience.Responsibilities<ul><li>Answer inbound calls from homeowners.</li><li>Schedule in-home appointments for sales and service teams</li><li>Follow up with customers regarding appointments and service requests</li><li>Enter and update customers information in company systems</li><li>Provide friendly and professional communication with every customer</li><li>Assist the sales team with scheduling and coordination</li></ul>Qualifications<ul><li>Strong phone and communication skills</li><li>Positive, friendly attitude</li><li>Organized and detail-oriented</li><li>Basic computer skills</li><li>Customer service or call center experience preferred but not required</li></ul>Pay: From $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service / Call Center Representative

Shahzada Group of Industries

Goldman Solutions is a leading provider of customer support to U.S. based Clients. Job in ON SITE in Johar, Lahore.Job Description:We are specifically ONLY seeking candidates with experience in support and communication. MUST BE Proficient in English.We are currently searching for a skilled and seasoned Sales Executive to join our dynamic team. We are looking for individuals with exceptional communication abilities and the capacity to thrive in a fast-paced environment.Key Responsibilities:<ul><li>Reach out to owner operators and independent truck drivers via phone calls to explain our dispatching services and benefits.</li><li>Build and maintain strong client relationships by providing exceptional customer service.</li><li>Identify potential clients' needs and match them with our dispatching solutions.</li><li>Persuasively communicate the advantages of partnering with Goldman Solutions.</li><li>Collaborate with our dispatching team to ensure a seamless transition for new clients.</li><li>Meet and exceed sales targets and quotas.</li><li>Efficiently schedule freight pickups and deliveries for our clients (Truckers)</li><li>Maintain comprehensive records of calls</li><li>Manage invoices and other shipment-related paperwork</li><li>Resolve customer complaints and inquiries</li><li>Ensure compliance with transportation rules and regulations</li><li>Negotiate rates and delivery timelines.</li></ul>Required Skills:<ul><li>Excellent proficiency in English communication.</li><li>Willingness to work night shifts.</li><li>The candidate should reside in Lahore or have easy access to commute.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Paid leaves.</li><li>Weekends off.</li><li>Performance-based incentives and bonuses.</li></ul>Location: LahoreJob Type: Full-time (Night Shift)Working Hours: Monday to Saturday(7pm-4am)Salary: Rs30,000.00 - Rs50,000.00 per monthAbility to commute:Lahore: Reliably commute or planning to relocate before starting work (Required)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What time best suits you for an in-person Interview at our LDA, Lahore Office?</li></ul>Language:<ul><li>Fluent english (Required)</li></ul>Work Location: In person

Customer Service Call Center (NIGHT SHIFT)

Standard Heating & Air Conditioning

<div>Description:

We have an opening for an experienced, in-office, full-time Customer Service Representative. This important role is the first to connect with our customers and provide the high level of service that we&rsquo;re known for.
We offer extensive training, competitive pay, 8 holidays, paid time off and parental leave, free parking, a comprehensive health insurance program and an amazing match to our retirement plan.
Essential Duties and Responsibilities:<ul><li>
Answer inbound calls and follow up on voicemails</li><li>
Promote products, services, and maintenance plans</li><li>
Schedule service, maintenance, and sales appointments</li><li>
Make outbound calls</li><li>
Monitor and reply to customer emails</li><li>
Document customer concerns and resolution</li><li>
Assist with customer mailings and related projects</li><li>
Other duties as assigned</li><li>
Scheduled first shift, M-F, in-office, with rotating Saturday mornings</li></ul>
Requirements:
<ul><li>High personal integrity and desire to serve other</li><li>
High school diploma/GED required (college experience or degree a plus)</li><li>
2+ years of customer service or call center experience</li><li>
Strong verbal and written communication skills</li><li>
Dependable, patient, and compassionate personality</li><li>
Self-motivated with strong organizational ability</li><li>
Strong computer and data entry skills, to include Word, Excel, and Outlook</li><li>
Multi-lingual ability preferred!</li></ul>
Standard Heating has been serving the Twin Cities community for over 96 years and is a proud recipient of the Angi Super Service Award every year since 2000&mdash;recognizing our consistently superior service as rated by Angi members. We hire people who are enthusiastic, energized by engaging with customers, and are always striving to learn and grow. If that sounds like you, we&rsquo;d love for you to apply today!</div>

Customer Service Representative, Call Center

Strive BPO

Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Providing top-notch customer support and resolving inquiries.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To make/receive calls on provided leads through different mediums and to mature sales from the assigned leads.</li><li>To complete all assigned tasks/targets timely and in a well-mannered way</li></ul>Qualifications &amp; Skills:<ul><li>At least 6 months-1 year of experience in tele sales.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Benefits:<ul><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li><li>Location:</li></ul>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiCall / WhatsApp: 0332-0070580Pay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Sales & Customer Service Representative(Call Center)

Automated Health Systems

**This role is work from home but must be able to pick up equipment on first day in Pittsburgh, PA (North HIlls) **Automated Health Systems is a premier healthcare focused customer service call center vendor with locations throughout the United States. Join us for an exciting opportunity in a fast-paced contact center environment.Call Center Details:<ul><li>401(k)/PTO</li><li>Monday through Friday shifts 8:00 a.m. to 5:00 p.m.</li><li>Comprehensive and ongoing paid training</li><li>Strong company culture with career growth opportunities</li></ul>Call Center Responsibilities:<ul><li>Assisting individuals and families gain access to health care services.</li><li>Providing accurate and consistent information.</li><li>Providing quality customer service and support.</li></ul>Call Center Qualifications for the position include:<ul><li>1-2 years of experience in a call center environment.</li><li>Customer-focused team player with a passion for helping people.</li><li>Strong PC proficiency with a willingness to learn new applications.</li><li>Detail-oriented, fast learner with excellent communication skills.</li><li>Maintain confidentiality of personal health information.</li><li>Healthcare or Human Services experience preferred.</li><li>Bilingual skills (i.e., Spanish or Portuguese) strongly preferred.</li></ul>Don&rsquo;t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us!AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers &ldquo;The Enlightened Choice in Health Service Management&rdquo;Additional Titles:Call CenterCall Center repcall center professionalCustomer ServiceCustomer Service RepCustomer Service RepresentativeCustomer Service/Call CenterRemote Customer ServicePay: $17.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li><li>Work from home</li></ul>Work Location: Remote

Call Center Representative

Search 10000+ Customer service/call center jobs near you this March. New roles added regularly across leading industries. Apply today.