customer service administrator

KONE

<div><ul><li>As the world&rsquo;s cities grow more complex, people&rsquo;s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.
</li><li>Your career is a journey, and how you travel makes a difference.
 
 
It's time to make a move. Join our flow.
 
 
KONE Egypt is focused on growing business presence, as success here will play an integral part in the overall success of KONE. To complement the growth plans a Customer Service Administrator has a strategic role play ensuring the contracts and service plans are thoroughly checked and up to date through this amazing growth phase.
</li><li>KONE is looking for an energetic and enthusiastic Regional Customer Service Administrator to be based in Cairo, Egypt. The Customer Service Administrator Admin is the voice of KONE, focusing on multiple aspects of support in the business. He/ She provides administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field. The administrative support covers activities related to Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting.
</li><li>What will you do?
</li><li>Sales Support
<ul><li>Supports for New Equipment Business, Service Equipment Business &amp; Modernization Sales activities;
</li><li>Customer communication and support for maintenance contracts both in preparation and cancellation;
</li><li>Supports for Modernization Sales activities;
</li><li>Take ownership for customer queries forwarded from first level and follow up with salesperson and other services to get a response;
</li><li>Full support in tender preparation and finalizing order before sending to order admin;
</li><li>Customer credit checks: request customer credit check during tendering and ordering;
</li><li>Maintain the customer database;
</li></ul></li><li>Maintenance Operations Support
<ul><li>General administration support and controlling safety and site access documents of site personnel as requested by site managers and ensures that data is collected, delivered and input;
</li><li>Full Supervisor support with specific tasks no limited to scheduling plans and updating maintenance plans;
</li><li>Supports in repair and maintenance visit planning and communication to customers;
</li><li>Takes ownership for customer queries forwarded from first level and follows up with field Supervisor and other services to get a response;
</li></ul></li><li>Are You The One?
</li></ul><ul><li>Bachelor degree Holder
</li><li>2 - 4 years of experience in a similar role with strong focus on administration tasks;
</li><li>SAP knowledge is a plus;
</li><li>Excellent MS Office skills;
</li><li>Excellent English language skills and fluency in French is an asset
</li><li>Organized with excellent communication and follow up skills.
</li><li>Ability to handle and meet multiple deadlines and coordinate priorities accordingly
</li><li>Able to provide excellent customer service to customers
</li><li>Good problem-solving skills &amp; Attention to detail
</li></ul><ul><li>Successful candidates will be invited to complete an automated video interview. Please make sure to check your e-mail regularly to be able to submit that within the required time frame.
</li><li>What do we offer?
</li></ul><ul><li>Great dynamic team promoting a collaborative environment
</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work
</li><li>Comprehensive learning and development programs covering a wide range of professional skills
</li><li>Engaging job with position description and clear targets
</li><li>Regular feedback through performance discussions
</li><li>Opportunities for individual development
</li><li>Mentoring and coaching programs
</li><li>Flexibility, trust and respect
</li><li>Value-based culture, behaviors and ethics
</li><li>Sustainability and innovation
</li><li>Working for a successful organization
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/</div>

CS&A Service Support Administrator

<div>
 <ul>
 <li>
 As the world&rsquo;s cities grow more complex, people&rsquo;s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.
 </li>
 <li>
 Your career is a journey, and how you travel makes a difference.
 
 
 </li>
 </ul>
 
 It's time to make a move. Join our flow.
 
 
 
 KONE Egypt is focused on growing business presence, as success here will play an integral part in the overall success of KONE. To complement the growth plans a Customer Service Administrator has a strategic role play ensuring the contracts and service plans are thoroughly checked and up to date through this amazing growth phase.
 
 
 <ul>
 <li>
 KONE is looking for an energetic and enthusiastic Regional Customer Service Administrator to be based in Cairo, Egypt. The Customer Service Administrator Admin is the voice of KONE, focusing on multiple aspects of support in the business. He/ She provides administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field. The administrative support covers activities related to Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting.
 </li>
 <li>
 What will you do?
 </li>
 <li>
 Sales Support
 </li>
 <li>
 Supports for New Equipment Business, Service Equipment Business &amp; Modernization Sales activities;
 </li>
 <li>
 Customer communication and support for maintenance contracts both in preparation and cancellation;
 </li>
 <li>
 Supports for Modernization Sales activities;
 </li>
 <li>
 Take ownership for customer queries forwarded from first level and follow up with salesperson and other services to get a response;
 </li>
 <li>
 Full support in tender preparation and finalizing order before sending to order admin;
 </li>
 <li>
 Customer credit checks: request customer credit check during tendering and ordering;
 </li>
 <li>
 Maintain the customer database;
 </li>
 <li>
 Maintenance Operations Support
 </li>
 <li>
 General administration support and controlling safety and site access documents of site personnel as requested by site managers and ensures that data is collected, delivered and input;
 </li>
 <li>
 Full Supervisor support with specific tasks no limited to scheduling plans and updating maintenance plans;
 </li>
 <li>
 Supports in repair and maintenance visit planning and communication to customers;
 </li>
 <li>
 Takes ownership for customer queries forwarded from first level and follows up with field Supervisor and other services to get a response;
 </li>
 <li>
 Are You The One?
 </li>
 <li>
 Bachelor degree Holder
 </li>
 <li>
 2 - 4 years of experience in a similar role with strong focus on administration tasks;
 </li>
 <li>
 SAP knowledge is a plus;
 </li>
 <li>
 Excellent MS Office skills;
 </li>
 <li>
 Excellent English language skills and fluency in French is an asset
 </li>
 <li>
 Organized with excellent communication and follow up skills.
 </li>
 <li>
 Ability to handle and meet multiple deadlines and coordinate priorities accordingly
 </li>
 <li>
 Able to provide excellent customer service to customers
 </li>
 <li>
 Good problem-solving skills &amp; Attention to detail
 </li>
 <li>
 Successful candidates will be invited to complete an automated video interview. Please make sure to check your e-mail regularly to be able to submit that within the required time frame.
 </li>
 <li>
 What do we offer?
 </li>
 <li>
 Great dynamic team promoting a collaborative environment
 </li>
 <li>
 Total reward elements that engage and motivate our employees and help us make KONE a great place to work
 </li>
 <li>
 Comprehensive learning and development programs covering a wide range of professional skills
 </li>
 <li>
 Engaging job with position description and clear targets
 </li>
 <li>
 Regular feedback through performance discussions
 </li>
 <li>
 Opportunities for individual development
 </li>
 <li>
 Mentoring and coaching programs
 </li>
 <li>
 Flexibility, trust and respect
 </li>
 <li>
 Value-based culture, behaviors and ethics
 </li>
 <li>
 Sustainability and innovation
 </li>
 <li>
 Working for a successful organization
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 https://careers.kone.com/en/
 
</div>

Caliber Collision

<div>Service Center
Roanoke - South
JOB SUMMARY
Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center&rsquo;s consistent application of all Caliber Standard Operating Procedure&rsquo;s through ongoing training and monitoring.
BENEFITS OF JOINING THE CALIBER FAMILY<ul><li>
Benefits from day one: Immediately eligible for medical, dental and vision</li><li>
Industry Comparable Pay &ndash; Paid weekly and eligible for overtime</li><li>
Paid Vacation &amp; Holidays &ndash; Can begin accruing day 1</li><li>
Career growth opportunities &ndash; we promote from within!</li><li>
A career for life: You&rsquo;ll gain hands-on experience within a production shop.</li></ul>
REQUIREMENTS:
<ul><li>2+ years of experience within a customer facing environment</li><li>
1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)</li><li>
Must have a valid driver&rsquo;s license and be eligible for coverage under our company insurance policy</li></ul>
ABILITES/SKILLS/KNOWLEDGE
<ul><li>Effective verbal and written communication skills</li><li>
Ability to navigate multiple software systems, i.e., Microsoft Office Suite</li><li>
Work through competing priorities and adapt easily to a fast-paced environment</li><li>
Ability to provide personable, friendly customer service to internal and external customers</li></ul>
Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.</div>

Office Administrator

<div>Service Center
Ypsilanti
JOB SUMMARY
Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center&rsquo;s consistent application of all Caliber Standard Operating Procedure&rsquo;s through ongoing training and monitoring.
BENEFITS OF JOINING THE CALIBER FAMILY<ul><li>
Benefits from day one: Immediately eligible for medical, dental and vision</li><li>
Industry Comparable Pay &ndash; Paid weekly and eligible for overtime</li><li>
Paid Vacation &amp; Holidays &ndash; Can begin accruing day 1</li><li>
Career growth opportunities &ndash; we promote from within!</li><li>
A career for life: You&rsquo;ll gain hands-on experience within a production shop.</li></ul>
REQUIREMENTS:
<ul><li>2+ years of experience within a customer facing environment</li><li>
1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)</li><li>
Must have a valid driver&rsquo;s license and be eligible for coverage under our company insurance policy</li></ul>
ABILITES/SKILLS/KNOWLEDGE
<ul><li>Effective verbal and written communication skills</li><li>
Ability to navigate multiple software systems, i.e., Microsoft Office Suite</li><li>
Work through competing priorities and adapt easily to a fast-paced environment</li><li>
Ability to provide personable, friendly customer service to internal and external customers</li></ul>
Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.</div>

Bluestone Metals and Chemicals LLC

About Bluestone Metals &amp; ChemicalsBluestone Metals &amp; Chemicals is the global distribution arm of the Specialty Metals Resources Group. We supply high-quality specialty metals and chemicals that are widely used across a variety of industries and specialty chemical applications.Our aim is to delight our customers with a competitive and reliable global supply chain while delivering products locally through our regional warehouses and offices &mdash; fulfilling our mission: Act Local, Be Global.Our offices and warehouses are located across North America, Europe, and Asia, enabling us to provide responsive service and dependable supply solutions worldwide.Position SummaryBluestone Metals &amp; Chemicals is seeking a proactive and detail-oriented Backoffice Administrator to support daily commercial and operational activities. This role is responsible for sales order entry, coordination with third-party service providers, and assisting with accounting and administrative functions to ensure smooth business operations.The ideal candidate is highly organized, dependable, and comfortable working in a fast-paced international business environment.Key Responsibilities<ul><li>Enter and manage customer sales orders accurately and efficiently within internal systems</li><li>Coordinate with third-party logistics providers, warehouses, and service partners regarding shipments and deliveries</li><li>Maintain and update customer, supplier, and product records</li><li>Assist with invoicing, purchase orders, and other accounting-related administrative tasks</li><li>Support accounts receivable and accounts payable processes as needed</li><li>Monitor order status and communicate updates internally and externally</li><li>Prepare and maintain operational reports and documentation</li><li>Assist with resolving order discrepancies, shipment issues, and customer inquiries</li><li>Support the sales and operations teams with administrative activities</li><li>Ensure compliance with company procedures and documentation requirements</li></ul>Qualifications<ul><li>Previous experience in an administrative, backoffice, customer service, logistics, or accounting support role preferred</li><li>Strong organizational skills and attention to detail</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Office applications, especially Excel and Outlook</li><li>Experience with ERP or order management systems is an advantage</li><li>Ability to manage multiple priorities and meet deadlines</li><li>Self-motivated with a proactive and team-oriented attitude</li></ul>What We Offer<ul><li>Opportunity to work within a growing international company</li><li>Collaborative and supportive work environment</li><li>Exposure to global supply chain and commercial operations</li><li>Competitive compensation and benefits package</li><li>Career growth opportunities within an expanding organization</li></ul>If you are a proactive and motivated professional looking to join a dynamic global company, we encourage you to apply.Pay: $48,000.00 - $54,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Backoffice Administrator

Everstory Partners

<div>Description:

Why Everstory
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person&rsquo;s journey through loss is unique, and we are committed to providing compassionate and personalized support.
We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners&rsquo; role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
The Impact You Will Make
The Administrator role at Everstory is a vital part of the location team and is multi-faceted with the ability to learn multiple parts of the business while supporting our customers and team members. In this position, no two days will be the same. You will be responsible for creating a customer focused environment with every interaction you have through answering phones, scheduling appointments, helping on-board team members and assisting your locations leadership team. You will also be responsible for:<ul><li>
Contract processing and quality control, including verification that all contracts are valid before entry.</li><li>
Banking duties: cash receipt entry, deposit slips, credit card transactions and bank deposits. May include trips to the bank for actual cash deposits.</li><li>
Cemetery daily processing of IOA&rsquo;s (Interment Order and Authorization), following the company standards and policies.</li><li>
File maintenance and record keeping: update customer files including all new sales and burials. Scan all documentations as required. Maintain Records of all memos, e-mails, corporate policies, and programs implemented.</li><li>
Human Resources: coordinate onboarding responsibilities as needed.</li><li>
Accounts Payable: Insure all bills are paid promptly. Process all purchases and invoices through the current system.</li><li>
Accounts Receivable: Collection of past and present balance amounts due for any delinquent location customer contracts.</li><li>
Deeds and Certificates: Provide deeds and certificates to Sales Management each week. Log and process according to your location and or state guidelines. Trust Certificates: Check for accuracy, compare to contracts, sign and place in custom file return (email) to the Home Office Trust Department.</li><li>
Work and Memorial Orders &ndash; Order Memorials when PIF (Paid in Full). Manage work orders for Park Services.</li><li>
White Board Meetings&ndash; Take part in daily meetings between Administration, Maintenance, and Sales Department.</li><li>
Reporting: may include Trust, state required, and month end processing.</li></ul>
Core Competencies:<ul><li>
Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.</li><li>
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.</li><li>
Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.</li></ul>
Requirements:
<ul><li>Basics: Multi-Line phone skills required. Filing skills (Alphabetically). Ability to type 40 words per minute with minimal errors and data entry skills. Basic math and computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents.</li><li>
Customer Focus: Ability to abide by all company policies and keep all employee and customer information confidential. Excellent customer service skills and optimal interpersonal skills.</li><li>
Team Focus: Proficient organizational skills. Ability to multitask efficiently and work well independently or as part of a team. Ability to effectively and quickly complete tasks and assignments and meet deadlines.</li><li>
Must possess a valid state driver&rsquo;s license and have access to a personal vehicle for some locations.</li><li>
High School equivalency required.</li><li>
Minimum of one-year experience in administration or customer service.</li><li>
This position requires availability to work some holidays, evenings and weekends as needed.</li></ul>
Our Investment in You
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:<ul><li>
Medical, Dental, Vision, Life, AD&amp;D and STD Insurance</li><li>
Tuition Reimbursement</li><li>
Career Advancement and Training</li><li>
Funeral and Cemetery Benefits</li><li>
Employee Referral Bonus</li><li>
401k with Company Match</li></ul>
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.</div>

Administrator

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