customer service administrator

QatarEnergy

<div>Primary Purpose of the Job:

The Call Center Administrator plays a vital role in ensuring effective communication between QatarEnergy and its customers. This position involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional customer service. The Call Center Administrator works closely with other team members to maintain high standards of customer satisfaction and contributes to the overall success of the call center operations.
Required Experience and Skills:
<ul><li>Trainings or certifications in customer service and call center operations are advantageous.</li><li>Proven experience (at least 3 years) in a customer service or call center role preferred.</li><li>Excellent communication skills, both verbal and written, with a clear and professional telephone manner.</li><li>Strong active listening skills and the ability to empathize with users' concerns.</li><li>Proficiency in using CRM software, call center systems, short handwriting/typing and Microsoft Office applications.</li><li>Ability to multitask and prioritize workload in a fast-paced environment.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li><li>Ability to work independently as well as part of a team.</li><li>Positive attitude, resilience, and a commitment to providing outstanding user service.</li><li>Fluent in spoken and written Arabic and English language.</li></ul>
Educational Qualifications:

Diploma in Administration, Technology or equivalent with good communication and computer skills. Bachelor&rsquo;s Degree in Administration, Management, communication or related fields is an added advantage.</div>

ADMIN ASSISTANT II

MIRA Search

MIRA DEVELOPMENT is seeking a Stand Administrator to join their team!A Stand Administrator plays a crucial role in ensuring the smooth and efficient operation of a specific stand or booth, often in a retail, event, or promotional setting. Their responsibilities typically involve a blend of administrative, customer service, and operational tasks.Key Responsibilities of a Stand Administrator:<ul><li>Operational Management:</li><li>Ensuring the stand is set up correctly, clean, and presentable at all times.</li><li>Managing inventory and stock levels, including ordering and restocking materials as needed.</li><li>Ensuring all necessary equipment is functional and reporting any maintenance issues.</li><li>Following company guidelines and procedures for stand operation.</li><li>Opening and closing the stand according to schedule.</li><li>Handling cash transactions, operating POS systems, and preparing daily sales reports (if applicable).</li><li>Customer Service:</li><li>Greeting and welcoming visitors to the stand.</li><li>Providing information about products, services, or the purpose of the stand.</li><li>Answering customer inquiries and addressing concerns in a professional manner.</li><li>Maintaining a positive and engaging interaction with visitors.</li><li>Potentially conducting product demonstrations or distributing promotional materials.</li><li>Administrative Tasks:</li><li>Maintaining records of visitor interactions, sales, or other relevant data.</li><li>Preparing basic reports as required by management.</li><li>Managing schedules for staff or volunteers at the stand (if applicable).</li><li>Handling phone calls and emails related to the stand.</li><li>Organizing and filing documents or materials related to the stand.</li><li>Assisting with the application for necessary permits or licenses for stand operation.</li><li>Compliance and Safety:</li><li>Ensuring the stand operates in compliance with safety regulations and guidelines.</li><li>Reporting any safety hazards or incidents.</li><li>Adhering to legal and ethical standards relevant to the stand's purpose.</li><li>Team Coordination (if applicable):</li><li>Communicating effectively with other team members, supervisors, and the marketing team.</li><li>Collaborating on strategies to enhance customer engagement and lead generation at the stand.</li><li>Potentially providing basic training or guidance to new stand staff.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please provide your WhatsApp number for easier communication.</li><li>What is your expected salary per month in AED?</li><li>Are you available to join us immediately, or do you have a notice period?</li></ul>

Stand Administrator (Customer Service)

MIRA DEVELOPMENT is seeking a Stand Administrator to join their team! A Stand Administrator plays a crucial role in ensuring the smooth and efficient operation of a specific stand or booth, often in a retail, event, or promotional setting. Their responsibilities typically involve a blend of administrative, customer service, and operational tasks.Key Responsibilities of a Stand Administrator:Operational Management:<ul><li>Ensuring the stand is set up correctly, clean, and presentable at all times.</li><li>Managing inventory and stock levels, including ordering and restocking materials as needed.</li><li>Ensuring all necessary equipment is functional and reporting any maintenance issues.</li><li>Following company guidelines and procedures for stand operation.</li><li>Opening and closing the stand according to schedule.</li><li>Handling cash transactions, operating POS systems, and preparing daily sales reports (if applicable).</li></ul>Customer Service:<ul><li>Greeting and welcoming visitors to the stand.</li><li>Providing information about products, services, or the purpose of the stand.</li><li>Answering customer inquiries and addressing concerns in a professional manner.</li><li>Maintaining a positive and engaging interaction with visitors.</li><li>Potentially conducting product demonstrations or distributing promotional materials.</li></ul>Administrative Tasks:<ul><li>Maintaining records of visitor interactions, sales, or other relevant data.</li><li>Preparing basic reports as required by management.</li><li>Managing schedules for staff or volunteers at the stand (if applicable).</li><li>Handling phone calls and emails related to the stand.</li><li>Organizing and filing documents or materials related to the stand.</li><li>Assisting with the application for necessary permits or licenses for stand operation.</li></ul>Compliance and Safety:<ul><li>Ensuring the stand operates in compliance with safety regulations and guidelines.</li><li>Reporting any safety hazards or incidents.</li><li>Adhering to legal and ethical standards relevant to the stand's purpose.</li></ul>Team Coordination (if applicable):<ul><li>Communicating effectively with other team members, supervisors, and the marketing team.</li><li>Collaborating on strategies to enhance customer engagement and lead generation at the stand.</li><li>Potentially providing basic training or guidance to new stand staff.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please provide your WhatsApp number for easier communication.</li><li>What is your expected salary per month in AED?</li><li>Are you available to join us immediately, or do you have a notice period?</li></ul>

Stand Admin (Customer Service)

MIRA DEVELOPMENT is seeking a German Stand Administrator to join their team!A Stand Administrator plays a crucial role in ensuring the smooth and efficient operation of a specific stand or booth, often in a retail, event, or promotional setting. Their responsibilities typically involve a blend of administrative, customer service, and operational tasks.Key Responsibilities of a Stand Administrator:<ul><li>Operational Management:</li><li>Ensuring the stand is set up correctly, clean, and presentable at all times.</li><li>Managing inventory and stock levels, including ordering and restocking materials as needed.</li><li>Ensuring all necessary equipment is functional and reporting any maintenance issues.</li><li>Following company guidelines and procedures for stand operation.</li><li>Opening and closing the stand according to schedule.</li><li>Handling cash transactions, operating POS systems, and preparing daily sales reports (if applicable).</li><li>Customer Service:</li><li>Greeting and welcoming visitors to the stand.</li><li>Providing information about products, services, or the purpose of the stand.</li><li>Answering customer inquiries and addressing concerns in a professional manner.</li><li>Maintaining a positive and engaging interaction with visitors.</li><li>Potentially conducting product demonstrations or distributing promotional materials.</li><li>Administrative Tasks:</li><li>Maintaining records of visitor interactions, sales, or other relevant data.</li><li>Preparing basic reports as required by management.</li><li>Managing schedules for staff or volunteers at the stand (if applicable).</li><li>Handling phone calls and emails related to the stand.</li><li>Organizing and filing documents or materials related to the stand.</li><li>Assisting with the application for necessary permits or licenses for stand operation.</li><li>Compliance and Safety:</li><li>Ensuring the stand operates in compliance with safety regulations and guidelines.</li><li>Reporting any safety hazards or incidents.</li><li>Adhering to legal and ethical standards relevant to the stand's purpose.</li><li>Team Coordination (if applicable):</li><li>Communicating effectively with other team members, supervisors, and the marketing team.</li><li>Collaborating on strategies to enhance customer engagement and lead generation at the stand.</li><li>Potentially providing basic training or guidance to new stand staff.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary per month in AED? (a must-answer question)</li><li>Are you available to join us immediately, or do you have a notice period? (a must-answer question)</li></ul>

Sales and Admin Coordinator (German Speaker)

MIRA Construction

<div>Mira Developments L.L.C is seeking a Part-time Stand Administrator to manage our sales stands effectively. This position is ideal for individuals looking for flexible work hours and is perfect for those currently in the area as no visa sponsorship will be provided.
Key Responsibilities:<ul>
<li>
Oversee daily operations of the sales stands, ensuring optimal performance and customer satisfaction.</li>
<li>Assist customers with inquiries and support the sales team.</li>
<li>Maintain the cleanliness and organization of the stand area.</li>
<li>Track inventory and report discrepancies.</li>
<li>Support staff scheduling and training as needed.</li>
<li>Collaborate with relevant departments to meet company objectives.</li>
</ul>
Requirements<ul><li>
Previous experience in an administrative or customer service role is preferred.</li></ul><ul>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to communicate effectively with team members and customers.</li>
<li>Flexible availability to work part-time hours.</li>
<li>Self-motivated and able to work with minimal supervision.</li>
</ul>Benefits<ul>
<li>
Dynamic and collaborative work environment.</li>
<li>Opportunity to grow within a fast-paced, high-visibility role.
</li><li>Competitive Salary</li>
<li>Working Schedule: 5 days per week.</li></ul></div>

Stand Administrator (Part-time/No visa provided)

Creative Beauty Source

Job Title: Operations Administrator Reports To: General ManagerJob SummaryThe Operations Administrator plays a critical role in supporting day-to-day business operations, with a strong focus on SAP and e-commerce administration, customer service, order management, and internal coordination. This role provides administrative and operational support to the Sales and Operations teams, acting as a key point of contact for clients, franchisees, and internal stakeholders. The ideal candidate is detail-oriented, organized, tech-savvy, and capable of multitasking in a fast-paced environment.Key Responsibilities1. SAP &amp; E-commerce Administration<ul><li>Maintain and update SAP with accurate and timely Sales Order (SO) data.</li><li>Generate monthly sales performance reports and assist with data analysis.</li><li>Input LPOs into the system for all associated brands and franchises, sister company and Branches</li><li>Create and manage online logins for replenishment accounts.</li></ul>2. Customer Communication &amp; Support<ul><li>Serve as a main point of contact across multiple communication channels (WhatsApp, phone, email) for customers, franchisees, and internal teams.</li><li>Draft, respond to, and manage client communications in a timely and professional manner.</li><li>Resolve customer queries and complaints efficiently; escalate issues when necessary.</li><li>Provide ongoing support for customer shop &amp; ship account creation and troubleshooting.</li></ul>3. Order &amp; Payment Management<ul><li>Monitor and process online orders, ensuring timely follow-up and order tracking/status updates.</li><li>Coordinate with the warehouse on packing lists, delivery requests, and address confirmations.</li><li>Follow up on payments related to e-commerce orders and open orders.</li><li>Share SOAs and assist with payment collection for Alex and designated clients/franchisees.</li></ul>4. Booking &amp; Lead Management<ul><li>Process and endorse demo bookings to the appropriate brand team.</li><li>Handover potential leads received via WhatsApp or email to Marketing and Sales teams.</li><li>Support in calling inactive clients and collecting feedback via survey forms as part of marketing campaigns.</li></ul>5. Internal Coordination &amp; Administrative Support<ul><li>Provide operational and administrative assistance to the Sales team, including:</li><li>Assisting in SO input, payment follow-up, and lead management.</li><li>Supporting Alex in various administrative and operational duties.</li><li>Act as a liaison between departments to ensure seamless communication and task execution.</li><li>Coordinate with warehouse and logistics teams for timely delivery and client satisfaction.</li></ul>QualificationsEducation:<ul><li>High school diploma or equivalent required.</li><li>Bachelor&rsquo;s degree in business administration, Operations, or a related field is a plus.</li></ul>Experience:<ul><li>Minimum of 2 years in administrative, customer service, or operations support roles.</li><li>Experience working in a retail, beauty, or e-commerce environment is advantageous.</li></ul>Technical Skills:<ul><li>Proficient in SAP and ERP systems.</li><li>Strong command of Microsoft Office Suite (Word, Excel, Outlook).</li><li>Experience with e-commerce platforms and CRM tools is a plus.</li></ul>Soft Skills:<ul><li>Strong verbal and written communication in customer service role</li><li>Excellent organizational and time management skills.</li><li>Ability to multitask, work independently, and collaborate in a team environment.</li><li>Customer-oriented mindset with strong problem-solving abilities.</li></ul>Preferred Qualifications<ul><li>Familiarity with the beauty, wellness, or franchise industry in customer service role</li><li>Multilingual communication skills are a plus.</li><li>Ability to adapt quickly and handle evolving tasks with minimal supervision.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per monthAbility to commute/relocate:<ul><li>Al Barsha: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Experience:<ul><li>SAP, ERP: 2 years (Required)</li><li>UAE Sales coordination exp in large order volume environment: 2 years (Required)</li></ul>

Sales Coordinator

SolarEdge Technologies

<div>Are you ready to power the future?
At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.
Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.
With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.
**This position requires working exclusively in Europe shifts(Europe Time Zone) and Voice Support.**
Position Summary: The Support Administrator is part of a team responsible for facilitating the accurate processing of cases and replacement part shipments. The support admin will assist our technical support center staff by handling escalation requests in regards to shipping, part numbers, case processing and reimbursement inquiries. They will answer and resolve incoming requests from internal SolarEdge employees and customers via phone, email and escalations.
Location: Bangalore, India
Duties and Responsibilities:<ul><li>
Answer customer and internal calls regarding shipment status</li><li>
Proactive communication to customers regarding shipping delays/resolutions</li><li>
Follow-up on cases requiring more information from the customer</li><li>
Handle reimbursement inquiries/escalations/out of warranty</li><li>
Resolve shipment inquiries</li><li>
Create return shipping labels</li><li>
Coordinating with upper-level tech support colleagues on cases/shipments and ensuring accuracy/completion</li><li>
Complete part number updates/determine part number accuracy</li><li>
Communicate between technical support center and other supporting departments</li></ul> 

Requirements:
 
<ul><li>Educational qualification: Any Bachelor's / Undergraduate Degree
</li><li>1-3 years of experience in an Administrator, Processor, Customer Support, or similar role preferred</li><li>
Expert in customer service principles and practices</li><li>
Proficient in excel and other Microsoft applications</li><li>
Advanced communication skills and the ability to stay calm in every situation</li><li>
Excellent accuracy with data entry and typing skills</li><li>
Knowledge of administration and clerical processes</li><li>
Ability to prioritize and manage several milestones and projects efficiently</li><li>
Strong analytical and problem-solving skills</li></ul>
What We Offer (Optional)<ul><li>
Competitive salary and benefits package</li><li>
Opportunities for career growth and skill development</li><li>
A diverse and inclusive work environment</li><li>
Regular training and upskilling programs</li><li>
Transportation and meal allowances for night shift workers</li></ul>
SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance. 
Country:
 
India 
 
City:
 
Bangalore</div>

Customer Support Administrator (Europe)

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